Trouvez des vols pas chers São Paulo - Toulouse

Points négatifs : "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Points positifs : "The middle seat empty AMAZING!"
Points négatifs : "Bigger glass for wine !"

Points positifs : "All good"
Points négatifs : "To drop the bag was very messy"

Points positifs : "All the staff was great."
Points négatifs : "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Points négatifs : "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Points positifs : "The crew was very warm."
Points négatifs : "Seats very tight."

Points négatifs : "the cabin and seats are old and seems dirty"

Points positifs : "Crew was good"
Points négatifs : "Seat not comfortable"

Points négatifs : "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Points positifs : "Neat, polite and orderly. Great food!"
Points négatifs : "Not much."

Points négatifs : "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Points positifs : "Friendly and correct cabin crew."
Points négatifs : "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Points positifs : "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Points négatifs : "Bad"

Points positifs : "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Points négatifs : "More options of TV shows to watch."

Points négatifs : "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Points négatifs : "Cadeira dura"

Points négatifs : "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Points positifs : "Not much I can think of"
Points négatifs : "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Points positifs : "Everything is amazing"
Points négatifs : "Everyone"

Points négatifs : "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Points positifs : "Crew good, disembarking slow."
Points négatifs : "A drink and/or snack."

Points positifs : "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Points négatifs : "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Points positifs : "yo tenia comida kosher y no me la dieron"

Points positifs : "Confortable seats, flight on time"
Points négatifs : "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Points négatifs : "Mon siège ne s’inclinait pas"

Points positifs : "The leg place and reclining chair"

Points négatifs : "Tout"

Points négatifs : "Smell at shit all the flight. Horrible."

Points positifs : "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Points négatifs : "More vegetarian options in the menu."

Points négatifs : "The temperature should be a bit warmer"

Points négatifs : "Food"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points positifs : "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Points négatifs : "less ignorant/greedy management"

Points négatifs : "Lack of food!! LATAM you are doing it wrong"

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points positifs : "I liked almost all!!!"
Points négatifs : "The sandwich (cool meal)... The may improve it..."

Points positifs : "Said Paulo airport was chaos but flight was great"

Points négatifs : "No entertainment. The airplane seems to be an older model."

Points positifs : "The crew was very kínd!"

Points positifs : "The seats are comfortable, the attention of the crew is great."
Points négatifs : "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Points négatifs : "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Points positifs : "Nothing"
Points négatifs : "It was nasty, disordered. Bad experience"

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points négatifs : "Aeronave muito velha, parecia que ia desmontar no ar."

Points positifs : "I would fly Latam again, good service and I saved a lot of money"
Points négatifs : "Would like a lil bit more legroom"

Points positifs : "Wine and whisky"

Points positifs : "Seat was comfortable, as expected in business class"
Points négatifs : "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Points positifs : "Service"
Points négatifs : "The plane is ok but it is an old 767"

Points négatifs : "The crew was very aggressive and impolite. As a matter of fact I have never been in a flight in my life with such sort of crew attitude - especially with my kids (ages 6 and 10) - real animals. I will make an effort to not to with IBERIA ever again. I’m concierge key with AA and only with with Iberia because of the One World partnership."

Points positifs : "On time Easy and no issues"

Points positifs : "Seats were comfortable and the crew was great."
Points négatifs : "While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times."

Points négatifs : "The suitcase did not zrrive"

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points positifs : "yes"

Points négatifs : "They had problem with plane and had to change it. Then we havd the proper allowed carry on and they had no space.... short thrip of a little over an hour but the getting to leave was the worse...."

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points positifs : "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Points négatifs : "A bit more space for placing magazines etc would be welcome"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points négatifs : "Missed connection and this delayed by 20 hours to final destination."

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points positifs : "Nothing"
Points négatifs : "Very small plane, so much turbulence during flight. It was the worst."

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "We got there."
Points négatifs : "Plane arrived late so boarded late. Crew was ridiculously slow with drink/snack cart. They served only 5 rows so we never got a drink."

Points négatifs : "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Points positifs : "Todo excelente, ningún problema, el abordaje, el servicio dentro del avión, el personal, todo como debe ser!"
Points négatifs : "Ningino, no hay quejas al respecto, no hubieron retrasos, todo se realizó de acuerdo a la establecido"

Points positifs : "Crew arranged to change seats so my left leg had an aisle."
Points négatifs : "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Points négatifs : "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."

Points négatifs : "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "We have to spend almost one hour because of delay"

Points négatifs : "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Points positifs : "on time"
Points négatifs : "very uncomfortable plane/ seats"

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "On time, polite, comfortable"

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points négatifs : "Few movies. Not good food options"

Points positifs : "Airport was spacious and gate area/aircraft clean"
Points négatifs : "Captain made. Or announcement other than twice very loudly to announce take off/landing to crew. Woke people up."

Points négatifs : "Barcelona to Madrid... got the TB section. Chorus of coughers in these days."

Points négatifs : "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Points négatifs : "My USB connector didn’t work"

Points positifs : "That I arrived"
Points négatifs : "Iberia flight was delayed by 45 minutes causing me to miss my connection from London to Dublin."

Points positifs : "La comida en el vuelo está bien y las sobrecargos muy amables."
Points négatifs : "Los asientos muy incómodos para un vuelo tan largo"

Points positifs : "nothing"
Points négatifs : "the employees at the airport were rude (flight attendants were great) & the airline changed our gate twice in the 20 minutes before the flight. everyone on the connection in from London had to run to the new gate, only to have to wait in line for a bus. completely ridiculous."

Points positifs : "The crew was nice"
Points négatifs : "There was NO vegeterian or vegan food and I didn'it all the flight. It would be nice to have more option of food."

Points positifs : "Comfort and crew were good,"
Points négatifs : "Delay in takeoff due to equipment repair"

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points négatifs : "there was a delay of over an hour and no explanation was given either in Spanish or in English."

Points négatifs : "In LAX the boarding was unorganized and confusing to board a bus to be transported to the plane."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points négatifs : "1h15 de retard"

Points négatifs : "Bagage abîmé en soute"

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points négatifs : "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."

Points positifs : "Price"
Points négatifs : "Use jet bridge instead of bus gate"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : "It was one of my best flight"
Points négatifs : "Everything is perfect"

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points négatifs : "According to Kayak I had one bag for free I had to pay 50 euros"

Points négatifs : "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Points négatifs : "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Points positifs : "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Points négatifs : "Better flight attendants who know how to help. Never TAP again!!"

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "The crew was generously serving me and the price was more reasonable than any other."
Points négatifs : "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

Points positifs : "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Points négatifs : "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "TAP serves edible cheese sandwiches. First time in years I eat plane food and don’t immediately regret it."
Points négatifs : "I travel with an international carry-on designed to fit in comoartments above seats in any and all planes (Tumi alpha 2 International), and yet TAP would claim it was too large to fit and forced me to check it. My problem is not only the wait once we land, but most improtsntly that the bags are beat up in the journey. Indeed, my carry-on arrived with several scratches on the plastic edges as well as some signs of worn on the textile. Because of this carry-on baggage size restrictions, I will not fly TAP airlines again (unless I can travel with my hand purse only)."

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Points négatifs : "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "Belam cake was lovely !"

Points négatifs : "The marked delay"

Points positifs : "The only good was that we were rebooked on another route the same day"
Points négatifs : "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Points positifs : "Luggage was delivered, although very slow to arrive at carrousel"
Points négatifs : "Luggage fees were excessively higher. Paid €75 per checked in bag one way! This was because our tickets were “on sale” and didn’t include any checked in baggage."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Points négatifs : "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Points positifs : "TAP Airlines did not fly this route for day and probably hired NEOS Airlines to fly as charter or contract this route only? NEOS Airlines is an Italian airline probably comparable to Southwest Airlines in the USA. It's a cattle car airline with no frills. Crew was very professional, food was actually good. A sandwich that was of course Italian ingredients. Seats were comfortable for the 3 hour flight."
Points négatifs : "Checking in and paying a $49 excesses baggage fee for I was better off paying a full fare. Discount fare, what a joke!Than finding out that TAP put me on standby status?? But I eventually got a seat. It was no relief thinking I would be left behind and my plans elude be delayed.TAP airlines had only worked the front desk check in, gate check in and don't know about the ramp service. So I can't give a full positive review of TAP Airlines"

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points négatifs : "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Took a 7.5 hour flight and the entertainment screen was not working for anyone, as the system was broken. Will not be flying with airline ever again."

Points positifs : "No issues or service challenges I could think of. Friendly. Helpful."
Points négatifs : "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Points positifs : "Flight was great"
Points négatifs : "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Points négatifs : "Pas assez de place pour les jambes"

Points positifs : "They solved the problem of my sit. But i almost have a hurt attack"
Points négatifs : "When I get to check my tickets they told me that I was in stand by. I have to fight to get my sit."

Points négatifs : "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Points négatifs : "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Points négatifs : "When I booked the ticker online I was informed that I can take up to 23kg luggage, but when I checked in, I had to pay over $120 per person for luggage...I was very disappointed with th ideas treatment"

Points négatifs : "la nourriture le siège cassé le manque de film en français"

Points positifs : "All great in Biz. class."

Points négatifs : "If the airlines was able to help finding my pierce that was missed at the security or the craft"

Points positifs : "l’atterissage parfais"

Points négatifs : "Il faisait chaud dans l’avion"

Points négatifs : "Aucun repas"

Points négatifs : "Aucun repas"

Points négatifs : "Pas de repas d'inclus"

Points positifs : "Courteous professional service Good landing Flight was on time"
Points négatifs : "Food can be improved Better entertainment"

Points négatifs : "A little more shoulder room and a spot where I can charge my phone on flight to be able to watch a movie."

Points positifs : "The crew was polite and helpful"
Points négatifs : "The food was very average"

Points négatifs : "Vol retardé de presque 4h"

Points positifs : "Pas grand chose"
Points négatifs : "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Points positifs : "Aucun retard. Siege spacieux"
Points négatifs : "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Points positifs : "Everything was good."
Points négatifs : "I just wanted to seat with my husband but it was not possible."

Points positifs : "Le personnel sur ce vol été très serviable et présent."

Points positifs : "I was given an economy plus seat when I reserved my seat, after calling the airline. It was a nice surprise."
Points négatifs : "I wasn't able to access the movies through the UA app on my phone. I never found the right link."

Points positifs : "My economy plus seat was good (once I finally got it) and for all the hassle they did free tv for the whole plane. THey found a new plane FAST!"
Points négatifs : "They changed gates last minute - plane was in for maintenance and slight delay - then cancelled that plane - did the series of 15 minute additional delays. They found a new plane - changed the gates (big distance) again - and 'the computer' had reseated 1/2 the plane. DISTASTER to fix."

Points positifs : "Avis général Embarquement"
Points négatifs : "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Points positifs : "Very nice and friendly crew"
Points négatifs : "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Points positifs : "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Points négatifs : "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Points positifs : "United Airlines"

Points positifs : "The cabin was actually warm & toasty...used to it being chilly. Knocked everyone out for the flight. Staff was friendly & professional"
Points négatifs : "It may have been a little too warm."

Points positifs : "On time, smooth"
Points négatifs : "Arriving in LAX with no gate to pull up to. When will United fix this decades-long defficiency?"

Points négatifs : "They skipped me for drinks"

Points négatifs : "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Points négatifs : "My baggage was lost."

Points positifs : "Professionnel"

Points positifs : "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Points négatifs : "On donne assez à boire mais presque rien à manger..."

Points positifs : "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Points négatifs : "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Points positifs : "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Points négatifs : "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Points positifs : "La ponctualité"
Points négatifs : "Le type d'avion."

Points positifs : "Le service à bord était impeccable."
Points négatifs : "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Points négatifs : "Cabin too cold"

Points positifs : "Avion en bon etat"
Points négatifs : "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Points négatifs : "Avion retarder plus de 3h , attente dans l’avion !"

Points négatifs : "Seulement 1 choix de sandwich"

Points positifs : "Clean plans, smooth landing."
Points négatifs : "United Economy basic was still expensive yet you don’t get a carry on bag"

Points positifs : "Service rapide, arrivé 30 minutes à l’avance"
Points négatifs : "Pas de tv, ni de repas, collation seulement"

Points positifs : "l'avion est finalement arrivé!"
Points négatifs : "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Points positifs : "Les sièges et l’équipage en général. Le divertissement et le confort."
Points négatifs : "Propreté et embarquement à CDG. Pas de menu enfant."

Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La largeur des sièges"

Points positifs : "La ponctualité"
Points négatifs : "La largeur des sueges"

Points négatifs : "Trop de délai itnutile. L'embarquement a été décalé de 5h! Le WIFI est payant à Chicago et la bouffe coûte chère pour de la mauvaise qualité. Le retard est du parce qu'il n'y avait pas d'avion, personne nous dit pourquoi. Finalement, on embarque et apres avoir attendu 30 min, on nous désembarque parce que l'Avion n'était pas prêt, l'équipe d'entretien n'était pas disponible! finalement, on rembarque pour de bon mais on a attendu un autre 30 min sans nous dire pourquoi. L'équipage fait comme si tout était normal mais on voit par la fenêtre qu'il y un camion de service qui essait de réparer de quoi derrière l'avion. On nous fait embarquer alors que rien n'est prêt. La personne qui s'occupait des baggages a pris 20 minutes apres notre embarquement avant de s'amener. C'était extrêment désorganisé."

Points positifs : "Départ à l’heure"
Points négatifs : "Siège peu confortable, température trop chaude dans la cabine"

Points positifs : "Depart a l’heure. Embarquement rapide"
Points négatifs : "Pas beaucoup de place. Pas de repas offert, pas de film"

Points positifs : "Départ et arrivée à l’heure"
Points négatifs : "Payer pour avoir la télé. Ne pas avoir de repas sur un vol de plus de 5 heures"

Points positifs : "Départ et arrivée à l’heure"
Points négatifs : "Très étroit. Équipage peu sympathique"

Points positifs : "Not happy with all the changes that happened without notice not to mention the disrespect on board"
Points négatifs : "Substandard service"

Points négatifs : "Je n'ai pas aimé être forcé d'acheter un billet de retour au québec lorsque je ne sais pas quel date je vais revenir. On ne me laissait pas prendre l'Avion sinon. L'information dites par l'employé cest avéré fausse, car une fois au Nicaragua on ne ma pas demande un billet de sortie. Une chance que j'Ai pu le canceller à l'intérieur de 24h. Sinon jai été satisfait du service."

Points négatifs : "Je suis arrivé 13 minutes avant le decolage et lequipage na pas voulu me laisser monter dans lavion. J'ai du prendre un vol trois heures plus tard pour fort lauderdale alors que mon pere etait hospitalisé a miami. Personnel tres peu comprehensif une femme a même rit de moi lorsque j'ai dit que mon père avait eu un accident. Cependant le vol etait etait avec air canada et non united"