Trouvez des vols pas chers Toulouse - Montréal Pierre-Elliott-Trudeau Intl (TLS - YUL)

Points positifs : The chairs were comfortable the staff was very attentive and nice

Points négatifs : I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Points positifs : Je suis grand de taille, j'avais de la place pour mes pieds.

Points négatifs : L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs

Points positifs : flight was awesome

Points négatifs : the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Points positifs : L’embarquement etait rapide on a décollé à l’heure

Points positifs : The crew were above friendly, calling you by name and were very accommodating.

Points négatifs : Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

Points positifs : Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home

Points négatifs : No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card

Points positifs : Fantastic customer service!

Points positifs : On time

Points négatifs : Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections

Points positifs : The service

Points négatifs : The food.

Points positifs : The crew!!

Points positifs : Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Points négatifs : The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Points négatifs : Turn the lights on early making it hard to sleep

Points positifs : We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)

Points négatifs : Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me.

Points positifs : The staff..the attentions..food.

Points négatifs : Food

Points positifs : The crew

Points négatifs : Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.

Points négatifs : Alitalia is the worst airline company

Points positifs : Good service

Points négatifs : Disorganized confusing boarding process, tight seats in coach.

Points positifs : All was well but missed my bag and one opened

Points négatifs : Missed my baggage and one was opened and wrapping removed

Points positifs : I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset.

Points négatifs : The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!

Points positifs : On time

Points négatifs : SEAT was not confortable

Points positifs : All ok

Points négatifs : Free WiFi never worked !!

Points positifs : The people

Points négatifs : Trafic

Points positifs : Got In ahead of schedule

Points négatifs : The boarding process

Points positifs : Entertainment the most. Movie selection was fairly good for a 3 or so hours flight

Points négatifs : The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly.

Points positifs : Good food

Points négatifs : poor customer service. They are always late and ground crew is not helpful at all

Points négatifs : Every thing was good

Points positifs : Smooth service

Points négatifs : The dessert. Change it from always service mousse

Points négatifs : J'ai acheter des produits le Stewart mas pas rendu la monnaie 11 € c'est le geste et confiance ,cheveux dans le pain

Points positifs : Flight on time. No turbulence.

Points négatifs : No entertainment. Food was a mini ham sandwich and a cake. Plane furniture is getting old.

Points positifs : Food was better than average as airline food goes, attentive cabin crew, professional, good selection of movies, music for entertainment. New Boeing 789 Dreamliner, excellent condition/shape, clean interior.

Points négatifs : Poor choice of cabin music prior to take-off and post-landing. Boarding is chaotic at best - mob boarding, like sardines on buses to airplane, then long wait till getting on board and loading overhead bins. Should load aircraft from back to front and with clear defined zones! Bathrooms did degrade as the flight progressed unfortunately.

Points positifs : Staff unwelcoming and rude. Poor service.

Points négatifs : Overall the communication, service and the comfort are poor from checking in to arrival.

Points positifs : Evrything

Points négatifs : Nothing

Points positifs : Good standard Lufthansa service

Points négatifs : Economy seats are too cramped, in comparison to the other airlines

Points positifs : What more can you expect for economy travel?

Points négatifs : Cramped seats

Points positifs : Nothing

Points négatifs : Everything

Points positifs : Business cabin was ok. Dirty but seats ok for sleeeping on a long floght

Points négatifs : Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service.

Points positifs : Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines.

Points négatifs : This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall.

Points positifs : Durée vol, plus respire que prévu

Points négatifs : L’embarquement en plusieurs temps, embarquer tous les passagers dans un seul bus et y rester immobile pendant plus de 30mn avant de rouler vers l’avion et attendre plus de 15mn avant de descendre du bus avec double contrôle à la passerelle,en tout un retard d’envu 2h de temp

Points positifs : Rien de bien dans cette compagnie

Points négatifs : Hôtesse arrogante et hautaine repas immangeable Structure anarchique

Points négatifs : The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Points négatifs : Ils ont perdu ma valise. Malgré la qualité du vol le service c’est pas la j’avais des choses très importantes à l’intérieur... merci air Canada...

Points positifs : Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

Points positifs : We finally got to our destination

Points négatifs : Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Points positifs : flight was awesome

Points négatifs : the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Points positifs : Nothing really

Points négatifs : Late boarding, had to check the bag, had to wait forever when landed in the plane

Points positifs : The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Points négatifs : no TV or other entertainment options so make sure to bring your own device or a book.

Points positifs : Food and a good cabin crew on Brussels Air.

Points négatifs : No complaints

Points positifs : Really nice flight crew who braved the storm to get us home when everyone else was getting cancelled.

Points positifs : Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided.

Points négatifs : Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another.

Points positifs : Super friendly staf, big enough seat, good enough food, enough room for luggage.

Points négatifs : Seat was smaller than EVA and food not quite as good.

Points positifs : Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison

Points positifs : Great flight attendants.

Points positifs : Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too.

Points négatifs : Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA.

Points positifs : On time

Points négatifs : Having to take a bus from the plane to the terminal. This would make me fly via Amsterdam to the US to avoid these connections

Points positifs : Great communication from all aspects of crew etc during our delay. Fantastic flight crew who are very sweet and caring. I also enjoyed that we had meals on the flight and didn’t have to pay. That is such a simple but wonderful things.

Points négatifs : Delayed due to storms etc. Never ideal.