|Durée moyenne d’un vol||7h 22min|
|Départ de||Toulouse Blagnac|
|Prix d’un vol||379 €|
|Distance||5 714 km|
|Compagnies aériennes||British Airways, Brussels Airlines, KLM, Delta, American Airlines, Air Canada, Lufthansa, Alitalia, Air France, Air Transat, Turkish Airlines, Air Algerie|
Points positifs : Nothing
Points négatifs : Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested
Points négatifs : The flight was cancelled.
Points positifs : The planes departed and landed on time.
Points négatifs : My bag remained in London during flight change.Have direct flights to avoid such cases.
Points négatifs : Wifi was down all the way.
Points négatifs : The flight was cancelled.
Points négatifs : Three hour delay. Shifted all our plans and reservations. Upsetting. Made short seven hour flight a ten hour flight with sitting and waiting for three hours. We were hungry and tired and stuck. Kept getting mixed signals: to wait longer.
Points positifs : this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
Points négatifs : this flight was supposed to be cancelled and refunded i never heard anything back from kayak nor brussel airlines after sending them our family members death certificate!
Points négatifs : nous sommes restés coincés une heure au sol au départ pour des formalités administratives
Points positifs : Very pleased with crew and seats.
Points négatifs : Propreté de l'avion à l'aller.
Points positifs : Crew was friendly
Points négatifs : Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs
Points négatifs : Too hot inside the aircraft
Points positifs : Crew was very engaging and service was good.
Points négatifs : My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Points négatifs : The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.
Points positifs : The seat was a little uncomfortable but the crew were amazing.
Points positifs : The flight crew was friendly and communicated well. They also had a friendly attitude.
Points négatifs : A 1 hour wait for wheelchair assistance in Houston and then a 30 minute delay for wheelchair people to take my mom to baggage claim. Then the wheelchair attendant kept complaining she wouldn't receive a good tip to take us to the Lyft pickup area.
Points négatifs : Everything was great!
Points négatifs : Best option across the pond
Points positifs : Boarding and crew were professional and courteous.
Points négatifs : Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account.
Points positifs : Very smooth flight. On time take off and landing. Excellent in flight entertainment. Great crew.
Points négatifs : The terrible communication for delays and boarding.
Points positifs : Nothing other than being able to get off this plane ride as soon as possible.
Points négatifs : Everything. Friendlier crew who could look like they enjoy their job more. Seat and comfort. Seat pitch was awful for a major airline. Some discount airlines seats were more comfortable w/ more space. Boarding was archaic. Climbing stairs down to tarmac, bus ride, climbing up stairs to plane.
Points positifs : Seat was 9k. Comfortable
Points négatifs : Plane late to take off because caterer was late
Points négatifs : Again the layover was 16 hours-AWFUL.
Points positifs : Friendly crew and relatively new entertainment system
Points négatifs : - Seats are very tight - Pay for luggage even on a transatlantic flight and your seat (if you want to choose) - Food was below average - even for airline standards, ran out of drink options even for dinner (the second time they serve drinks)
Points négatifs : Problems with the emergency lightning caused the flight to depart two hours late
Points négatifs : Never made it to the flight...
Points positifs : There was more legroom than I expected.
Points négatifs : Departure was delayed by hours due to the Air Canada computer systems going down. That made it an even later redeye, but the cabin crew insisted on waking everyone up to serve dinner at 2am. Boarding in Toronto was a mess, and the details about what was wrong were very sketchy.
Points positifs : nothing
Points négatifs : air canadas service, they should reimburse my accomodation expenses because of their poor time management.
Points positifs : Flight delayed and it was a red-eye.
Points négatifs : No delays
Points positifs : The crew performed their duties in a professional manner.
Points négatifs : We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund.
Points négatifs : Flight delays were unimaginable
Points positifs : Plane was awesome and comfortable
Points négatifs : Delayed without updates for hours
Points positifs : More space for the kids!!
Points négatifs : Not much legroom and no tv’s on a 10-hour flight
Points positifs : People next to me
Points négatifs : Seat, food , no fee for bag, and service
Points négatifs : Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.
Points négatifs : Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options.
Points positifs : The flight itself was pleasant.
Points négatifs : The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.
Points positifs : Crew were friendly and helpful.
Points négatifs : Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.
Points positifs : Crew was nice.
Points négatifs : Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers.
Points négatifs : Check in limit pas clair sur le billet, donc vol manqué!
Points négatifs : Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.
Points négatifs : There was no entertainment available.
Points positifs : The crew was very helpful in all respects.
Points négatifs : Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure.
Points négatifs : Exit seat wasnt a full exit seat just a slightly larger row and did not recline. Seats were smaller than usual too.
Points positifs : The crew was good.
Points négatifs : Food.
Points positifs : No turbulence.
Points négatifs : Fees for luggage included just as it used to be !!!! 60 euros for a luggage is way toi ecpensive !!!!
Points positifs : Boarding arrangements.
Points négatifs : Foods.
Points positifs : Rien vraiment rien
Points négatifs : Tout vraiment tout. Repas deguelasse retard de 1h et 20 etc...
Points négatifs : Row was very crowded. Seats much too close together.
Points positifs : Nothing
Points négatifs : For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts.
Points positifs : very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.
Points négatifs : Crew could have been more pleasant
Points positifs : Staff is the best, very accommodating.
Points négatifs : It was an old plane so not much comfort in business class
Points négatifs : The flight was cancelled.
Points positifs : I loved the spacious business class cabins
Points positifs : Co pilot chat
Points négatifs : Couldn’t sleep - seat didn’t recline properly
Points négatifs : Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.
Points positifs : The fare was OK
Points négatifs : British Airways was once again late and they lost my luggage -- on a short, direct, one-hour flight, where I checked in 2 hours early. Unbelievable. They have gone from one of the best to one of the worst. No amenities, surly crew, and terrible performance. Never again.
Points positifs : The crew is really welcoming
Points négatifs : The seats are too narrow and a bit too hard
Points négatifs : 1. In Flight Entertainment 2. Controlled In Flight Temperature
Points positifs : Crew was great and helpful despite oversight in my special meal.
Points négatifs : Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!
Points positifs : General flight journey
Points négatifs : Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....
Points négatifs : I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow.
Points positifs : Il n'y avait atterrir et décoller
Points négatifs : Fauteuils aux accoudoirs, etc. étaient très sales.
Points positifs : Pros: I made it to my destination alive and saved money over other airlines.
Points négatifs : Cons: The flight was delayed and then boarding and waiting to take off took so long that we were 2 hours late. We were seated in what must be the plane's worst seats: right in front of the stinky bathroom. Those seats don't recline and people keep coming to wait for the toilet, but worst of all is that the toilet smell was awful. I asked to be moved but there were no open seats. I don't know why the toilet had not been well cleaned, but in general the airplane was not very clean. I didn't like the food on this flight, on other air Algerie flights food has been better. The flight attendant also ran out of tea before getting to my row, but never came back with more so I wasn't offered tea. I think this was not worth saving a bit of money over a better airline.
Points positifs : Not many people on the flight, so there was enough space.
Points négatifs : The crew was rude. Food was hardly edible (pasta & dried out chicken fillet with a bag of mustard). The crew came late on all flights, so we only started boarding when we were already supposed to leave.
Points positifs : Business cabin was ok. Dirty but seats ok for sleeeping on a long floght
Points négatifs : Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service.
Points positifs : The flight was good.
Points négatifs : The seat size could be bigger, and the layover was awful. Sixteen hours is unheard of.
Points positifs : Staff, plane, ride - one of the nicest flights I've had in a long time
Points négatifs : Nothing. Well, if you paid me to fly ;)
Points positifs : Crew on board are great.
Points négatifs : American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix.
Points négatifs : Baggage claim number was wrong. They almost took my bag away
Points positifs : Non-stop flight and arrived ahead of schedule
Points négatifs : No individual entertainment in seat backs and the common system wasn’t working. But, since it was an overnight flight it wasn’t that disappointing
Points positifs : That there were no group calls for boarding
Points négatifs : My seat
Points positifs : Food was good. Crew on the flights were polite
Points négatifs : Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.
Points positifs : Crew were helpful.
Points négatifs : I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment
Points négatifs : Better boarding process
Points négatifs : vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows.
Points négatifs : Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background
Points négatifs : Vegan options
Points positifs : The crew was great!
Points négatifs : The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35....
Points positifs : Delta treats people like friends. That’s all it takes to be successful. Delays are easy, mechanicals are easy. Great friendly team.
Points positifs : Always Veg Meal for All
Points négatifs : N A
Points négatifs : Delayed and missed my connecting flight. Total cluster.
Points positifs : everything
Points négatifs : price and reliability
Points positifs : Efficiency
Points positifs : N/A
Points négatifs : The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.
Points négatifs : The flight was cancelled.
Points positifs : Plenty of room in economy plus.
Points négatifs : The ambient temperature was a bit too warm.
Points positifs : Crew was thoughtful
Points négatifs : Seats were uncomfortable and the food was not worth eating
Points positifs : I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional.
Points négatifs : My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible.
Points positifs : The flight crew & the flight itself was great.
Points négatifs : The flight was delayed by 4 hours. Not only did I miss my connecting flight, but I also missed my rescheduled flight. I had to wait another 7 hours in the airport waiting for a flight. And due to this I missed an important meeting.
Points négatifs : Супер
Points positifs : Crew very professional
Points négatifs : Boarding was a little confusing
Points positifs : The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers.
Points positifs : The entertainment options were great.
Points négatifs : Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.
Points positifs : Not being charged for my first bag of luggage
Points négatifs : Nothing
Points négatifs : Plane is old and entertainment facilities are no longer appropriate
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