Trouvez un vol pas cher Ukraine - Paris

Points négatifs : "Very nice crew and great food"

Points positifs : "Yes"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Points négatifs : "Nothing,just the seats. Cleanliness was perfect"

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points négatifs : "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Points positifs : "Muslim food"

Points positifs : "Crew good and seat OK but not exceptional for business class"
Points négatifs : "Food was average - main course could have been better. Range of movies ok but not great"

Points positifs : "The crew."
Points négatifs : "The time between flights."

Points positifs : "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Points positifs : "Newer plane, crew was amazing, seats were adjustable"

Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."

Points positifs : "Onboard crew were nice and polite. Flight was on time (a rarity)."
Points négatifs : "The boarding crew was rude and unpleasant, the plane was boiling hot."

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points positifs : "Nice staff and no delay"
Points négatifs : "Instead of crisps maybe a bit of cheese or crackers"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "Entertainment"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Points négatifs : "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "The flight was smooth, the service was friendly, and the food with plentiful."
Points négatifs : "Too much activity in the cabin during the flight."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Nice seats. Only seats with a row of 2, which is what I wanted,"

Points positifs : "The crew were amazing and the flight was very smooth."
Points négatifs : "Keep up the good work"

Points positifs : "The crew!!"

Points négatifs : "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Points négatifs : "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Points positifs : "Nice crew pilot food and beverage"
Points négatifs : "No wifi"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Very friendly and helpful crew."

Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"

Points positifs : "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Points négatifs : "Nothing to say"

Points positifs : "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Points négatifs : "No complaints about anything."

Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Points positifs : "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Points positifs : "Everything is top notch for an airline company."
Points négatifs : "Nothing.... I enjoyed every moment of the flight."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points positifs : "Premium economy service was good."
Points négatifs : "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Points positifs : "Boarding was quick, Flight on time....just a regular service and plane"
Points négatifs : "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Points positifs : "Smooth flight"
Points négatifs : "Food"

Points positifs : "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Points positifs : "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Points positifs : "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Points négatifs : "Just about everything"

Points négatifs : "My screen was not working"

Points négatifs : "Short term for the transfer"

Points positifs : "The price and route were convenient."
Points négatifs : "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Points positifs : "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Points négatifs : "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Points positifs : "Nothing in particular."
Points négatifs : "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Points positifs : "Airplane meal was certainly above average"

Points positifs : "Lot airlines crew is really friendly"
Points négatifs : "Skopje airport is a disaster. Horrible service"

Points positifs : "The service was great"
Points négatifs : "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Points négatifs : "Tight seat places. No food unless paid for."

Points positifs : "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Points négatifs : "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Points positifs : "The plain was clean and crew was a friendly."
Points négatifs : "Temperature in plain and airport was too hot"

Points positifs : "Fast flight ,crew was good"
Points négatifs : "Entertaining"

Points négatifs : "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."

Points négatifs : "Headphones sound had a static noise. Also flight was delayed."

Points négatifs : "Not being late"

Points positifs : "Nothing!"
Points négatifs : "Don't cancel the flight and ignore customers when trying to re-book flights."

Points négatifs : "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."

Points positifs : "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Points négatifs : "Flight departed an hour late."

Points positifs : "It was ok"
Points négatifs : "Teleportation"

Points positifs : "The food, crew, entertainment"
Points négatifs : "Boarding was completely awful"

Points positifs : "New airplanes"

Points positifs : "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Points négatifs : "On board WiFi ."

Points positifs : "The crew was as if it didn’t exist and the seat was anything but comfortable."
Points négatifs : "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Points positifs : "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Points négatifs : "N/A"

Points positifs : "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Points négatifs : "Leg space in the seat is very tight."

Points négatifs : "Service"

Points négatifs : "Be prepared, that overhead bins for hand luggage are very small on this plane"

Points positifs : "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Points négatifs : "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Points négatifs : "Same as before"

Points négatifs : "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Points positifs : "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Points négatifs : "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Points positifs : "On time, stable flight without surprises"
Points négatifs : "Bus takes you to and from the plane."

Points négatifs : "the flight was delayed"

Points positifs : "Late, dirty plane no coffee or tea"
Points négatifs : "Over an hour late"

Points positifs : "All Good"

Points positifs : "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Points négatifs : "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Points positifs : "It took me to Warsaw"
Points négatifs : "Very small, uncomfortable plane. Late."

Points négatifs : "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Points positifs : "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Points négatifs : "There were no coffee being offered or kids snackes"

Points positifs : "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Points négatifs : "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Points positifs : "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Points négatifs : "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Points positifs : "Amazing crew. Very professional and nice. Clean plane. Quality food. Great service."

Points positifs : "Nothing"
Points négatifs : "The flight was 2 hours late and the gate staff was with zero information. And then - we started to board finally and I had no seat! I had paid in advance for two seats next to each other for myself and my boyfriend and they moved me to another seat and then said to bad, complain to polish airlines! We were sitting there for 2 hours and they couldn’t come and tell us they were moving me, they just separated us and said too bad?"

Points positifs : "Very friendly crew member."
Points négatifs : "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Points négatifs : "Lower the aircondition temp, it was hot in the plane during flight"

Points positifs : "Rien ma plus c’est nul wizair"
Points négatifs : "Jamais je recommande wizair"

Points positifs : "Nothing. Horrible experience overall, but what you pay is what you get."
Points négatifs : "Pretty much everything..."

Points positifs : "Absolutely nothing"
Points négatifs : "Everything"

Points positifs : "We had an eventless and safe flight and it was not too cold on the plane."
Points négatifs : "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Points positifs : "It's the cheapest you can get"
Points négatifs : "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Points positifs : "Crew"
Points négatifs : "Weirds sounds near first rows -- like compressor working or something"

Points négatifs : "The seats are cramped and you have to pay for snacks and water"

Points positifs : "The seat not so comfortable but good"

Points positifs : "Friendly crew"
Points négatifs : "Long check-in lines Seats uncomfortable"

Points négatifs : "Space between the seats."

Points positifs : "Personnel très sympa"

Points négatifs : "Changing in luggage information was annoying"

Points positifs : "1h20 de retard c’est inadmissible"

Points positifs : "The crew was very friendly and helpful."
Points négatifs : "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Points positifs : "Nous sommes partis et arrivés à l'heure"
Points négatifs : "L'attente à la porte d'embarquement mal signale"

Points positifs : "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"

Points négatifs : "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."

Points positifs : "Staff cheerness"
Points négatifs : "Nada"

Points positifs : "Service, smiling and attention to details."
Points négatifs : "No kosher food."

Points négatifs : "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."

Points positifs : "Everything was ok"

Points négatifs : "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."

Points positifs : "The price"
Points négatifs : "The check in was not opened on time The bordibg was not possible on time"

Points positifs : "Smooth flight"
Points négatifs : "No terminal connection"

Points positifs : "Good legroom and comfortable seats"

Points positifs : "The Crew was excellent"
Points négatifs : "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Points négatifs : "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"

Points positifs : "Space. Priority Boarding"
Points négatifs : "Strong bad smell. One hour late for departure."

Points négatifs : "long time wating in bus to get plane"

Points positifs : "Pleasant staff."
Points négatifs : "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Points négatifs : "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."

Points positifs : "Cheap with early booking"
Points négatifs : "No food, even free coffee."

Points positifs : "fast"
Points négatifs : "hot on the plane"

Points négatifs : "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Points positifs : "Nothing"
Points négatifs : "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Points négatifs : "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Points positifs : "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Points négatifs : "NA"

Points positifs : "Nothing"
Points négatifs : "Everything. Worst service I have ever seen on a flight."

Points négatifs : ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Points positifs : "Nice crew"
Points négatifs : "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"

Points positifs : "Nothing at all"
Points négatifs : "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."

Points négatifs : "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Points négatifs : "Crampt seats, mob to board the plane, hour delay with no reason given."

Points négatifs : "The flight is late from tlv to luton and from luton to tlv."

Points négatifs : "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Points positifs : "Flight attendance service was great and smiley"
Points négatifs : "Nothing much"

Points négatifs : "I didn't eat No entertainment"

Points négatifs : "Coûts cachés. Avion sale et vétuste."

Points positifs : "Magazine was pretty good. Staff were smiley and nice."
Points négatifs : "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."

Points positifs : "I liked that the flight was short."
Points négatifs : "I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important."

Points négatifs : "Entertainment online"

Points négatifs : "Entertainment online"

Points négatifs : "No delays"

Points positifs : "Price"
Points négatifs : "Better seats too tight"

Points positifs : "Pilot always communicated flight status."
Points négatifs : "Flight was delayed almost two hours"

Points négatifs : "Le confort des sièges est à revoir. Au bout de 2 heures cela devient douloureux de rester assis"

Points positifs : "Sièges trop durs"

Points positifs : "Le vol s'est très bien passé. Le commandant de bord a donné des informations durant la vol concernant le survol de la région et l'heure d'arrivée plus tôt dans la soirée."
Points négatifs : "Le confort reste sommaire mais correct"

Points positifs : "Le pilote a récupéré le rétard"
Points négatifs : "L équipage et l'organisation avant l'embarquement"

Points positifs : "Flight arrived in time"
Points négatifs : "No entertainment"

Points négatifs : "The flight was delayed 40min without any explanation or announcement from captain. We just sat on the runway for 40min."

Points positifs : "Vol à l'heure, même un peu en avance."
Points négatifs : "Sac à dos mis en soute au retour et pas à l'aller (même compagnie Ryanair pourtant)... Placement aléatoire gratuit mais volontairement séparés par Ryanair pour forcer à payer un supplément pour changer de siège (de plus les prix sont trompeurs car pas à partir de 4 euros)"

Points positifs : "La tranquillité"
Points négatifs : "Rien que vous puissiez changer"

Points positifs : "Quickness with the site. Easy to use"
Points négatifs : "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"

Points positifs : "Des heures passé à essayer de trouver une façon d'aanuler les billets. Tout est fait pour renvoyer vers les sites internet qui ne permette pas d'annuler un billet pour trois personnes. Terminer les réservation par internet, c'est une belle anarque commerciale. Je partage cette expérience sur les réseaux sociaux avec 23000 followers, je ne suis pas le seul. Nous ferons remonter cela bientôt."

Points négatifs : "Le très grand retard sans aucune explication"

Points négatifs : "pre check no matter what and don’t take a check in or else they stiff you with $120 in fees. Completely crazy"

Points négatifs : "got sick and was not able to make flight but was refused a refund."

Points positifs : "Rien"
Points négatifs : "Ryanair ... Quelle déception ... Voilà 5 jours que je tente en vain de faire le check in de mon vol retour (celui du vol aller ayant été fait en ligne) et que je ne peux pas accéder a la moindre carte d’embarquement. J’arrive donc en avance à El Prat, pour m’entendre dire que je dois régler 55€ en CB afin de pouvoir procéder à l’enregistrement. Une honte. (Sans parler de la charmante dame au check in qui s’est permise de voler mes lunettes de soleil, cadeau d’une famille balinaise auquel je tenais énormément, sur le comptoir, après m’avoir « dérobé » lesdits 55€) Quelle honte, mais quelle honte ..."

Points positifs : "Correct"
Points négatifs : "Manque explication en français"

Points positifs : "Nouveau Boeing avec une cabine totalement repensée. Un bon vol dans son ensemble, Ryanair s'améliore de plus en plus: service..."
Points négatifs : "Embarquement mal organisé et très retardé. Personnel non aimable..."

Points négatifs : "The price of my ticket had nothing low cost. It was $300 for a one way Rome - Paris. Since I never fly with Ryan air, I had no idea you had to check in online. Otherwise they charge you a 55 euro fee for a normal check in at the airport. It’s written in very small letters at the end of the confirmation email they send you. You obviously don’t see it unless you scroll down 10 times all the way to the bottom of the email. This is called a rip off. This should be mentioned all the way at the top near the confirmation number. So I had no choice but paying that fee. I’m sure I’m not the first person this happened to. These thieves must make a lot of money with this. The other bad surprise was that the arrival airport was so far from the center of the city, I paid 120 euros with Uber to get home versus 45 euros when flying into the main Paris airports. Overall, it becomes the same price than flying with Air France."

Points négatifs : "Encore en retard"

Points positifs : "First off the reviews via Youtube and the web site were scarey but I wished for the best. I packed a small American Tourister bag 14 for my European trip starting in Rome to Paris then on to Amsterdam, as well as packed a book bag. At first I booked non priority but figured I'd add the $7.50 to be safe and be able to take both my bags, plus it got me thru the gate quicker, so I booked PRIORITY and it worked out for me. The space is kind of tight but I was able to fit comfortably in my seat and the flight was abt 2 hrs or so from Rome to Paris. I never reclined my seat because after takeoff I fell promptly asleep. I had a 6:30 am flight. The crew appeared very unbothered n blasé but there were no mishaps and they were attempting to get everyone seated as quickly as possible so we could get on to our destination on time. The landing was a bit off but nothing major just a hard drop, nothing serious. Overall not as bad as the nightmare reviews but nothing to brag about either. Well worth my $60 (American)."
Points négatifs : "N/A"

Points positifs : "Very efficient and organized"

Points positifs : "Tickets were Cheap."
Points négatifs : "The flight attendants weren’t friendly and had a bad attitude. They were not helpful at all."

Points positifs : "Respect des horaires"
Points négatifs : "Très mal informés lors de l'enregistrement de notre bagage avec de fausses indications du personnel au sol aimable comme un gardien de prison. Séparés lors du vol nous avons voyager au milieu emplacement E alors que nous aurions pu voyager 2/2 car des emplacements étaient disponibles. Aucune traduction en français alors qu'il s'agit d'un vol pour Paris. Nous ne prendrons plus cette compagnie surtout que nous avons très bien été traités par Transavia lors de notre aller."

Points négatifs : "Le personnel ne sourit pas ! L'atterrissage était tellement atroce que des gens ont commencé à faire leur dernière prière. Enfin, un retard de 15min non justifié"

Points positifs : "Price"
Points négatifs : "Boarding was a mess"

Points positifs : "Was on time"
Points négatifs : "Nothing"

Points négatifs : "I've been using the same bag for years and never had to pay for luggage when flying Ryanair. My bag fits perfectly in those metal things they put in the airport. With plenty of room to spare. The lady at the check in said it was too big. Then I showed her how my bag fits with plenty of room to spare. But then she said it also needs to go up and down if I put it sideways. Basically my bag by volume is much smaller than the standard, but is about half centimeter wider. This was enough for her to force me to pay 50 Euros. I didn't believe I should pay but there was no option. It was either pay or not fly since boarding was almost finished. She made me sign a paper to"acknowledge" that my bag wasn't the right fit. I had no option. I really feel this treatment was un-dignifying. I will never fly with Ryanair again."

Points négatifs : "Je n'ai pas pu prendre le vol car je me suis fait volé mes papiers d'identité"

Points positifs : "L'équipage était très sympathique"
Points négatifs : "rien"

Points positifs : "Pas de divertissement à bord Et je n'ai pas testé de repas à bord D'où mes notes moyennnes"
Points négatifs : "Le confort des Boeing n'est toujours pas au niveau des Airbus."

Points négatifs : "Everything is a cash grab... literally everything. I purchased two tickets, and couldn't even sit with my wife with out forking over more money."

Points positifs : "The price of this flight was great and was on time. Could not have asked for a better value for my money. Also the Check in online and having e-tickets makes the whole process much faster."

Points positifs : "Rien"
Points négatifs : "Rayanair dispose les passagers de manière à ce que les voyageur ayant pris leur billet ensemble ne puisse pas être a coté. Ceci est fait volontairement pour facturer une option supplémentaire.. Honteux !!"

Points positifs : "Nothing"
Points négatifs : "Crew was awful. They spoke on the loud speaker trying to sell something for more than half the flight."

Points positifs : "The staff was very considerate and helpful. Many of them spoke multiple languages."
Points négatifs : "Boarding was a nightmare. They didn't have space for all of the luggage on the plan, making all passengers check their bags elsewhere. The process was slow and tedious. The staff was kind, but have no sense of urgency. The plane was dated... The seats were worn and uncomfortable. Very cold flight and no offered amenities"

Points positifs : "La facilité d'accès pour l'embarquement et la rapidité pour retrouver ses bagages."
Points négatifs : "La vente presque forcée dans les airs. Le fait de ne pas pouvoir prendre son bagage cabine avec soit alors qu'il respecte les normes par rapport à d'autre."

Points négatifs : "Pas beaucoup de place une fois assise et les messages étaient tous en anglais"

Points positifs : "+ Billet peu honereux + Vol ponctuel + Carte d-embarquement numérique"
Points négatifs : "- Espace très restreint à bord - Pas de véritable service à bord - Sur coût systématique"

Points positifs : "Rien"
Points négatifs : "Bagage refusé à l'allée car arrive trop tard. Aucune possibilité de médiation si ce n'est que de prendre le vol suivant 4 jours plus tard. On se fait réveiller toutes les 5 min pour no S vendre tout et n'importe quoi. Bref, une très mauvaise expérience qui m'a vacciné :-("

Points négatifs : "Booked online & didn't read the fine print. Therefore never registered & had to pay $60 penalty. Did get an e/m 2 days before the flight but was in Poland at the time with no access to my e/m. Don't remember being asked about luggage online so had to pay $40 for my ck'd bag that I thought was excessive. Don't understand if I book online & get a confirmation why I have to register. Seems to me it's another unnecessary nuisance to scam senior citizens like myself. Since you cost me another $100 don't think I'll ever fly Ryanair again. Milt Kriger"

Points positifs : "Vol retour à l'heure"
Points négatifs : "Vol allez en retard embarquement long et mal organisé Personnel absolument pas aimable Nombreux surcoûts cachés ( valise choix du siège si vous voyagez pas seul bus...) Quasi aucun personnel au sol pour orienter ou obtenir des infos... Rapport qualité prix au final très mauvais 150€ de coût caché pour voyager dans des conditions très low Cost Je ne renouvellerai pas mon expérience avec cette compagnie douteuse"

Points négatifs : "aucun service aucune amabilité vol en surbooking j'ai failli ne pas partir alors que j'ai fais mon billet en janvier !!!! Toujours des problèmes avec RYANAIR"

Points positifs : "The fare was very inexpensive"
Points négatifs : "All of the added fees and added expenses in getting there (cab,busses,time) made in the same cost if not more. as flying to and out of the larger airports. Wasn't worth the stress in the end."

Points positifs : "La proposition de ventre de produits de cosmétiques Siège un petit peu raide mais assez de place aux niveau des jambes et des bras"
Points négatifs : "Aucuns membres de l'équipage parle un mot en français! !dommage !!!!!! Boisson et sandwich hors budget! De plus nous avains du payer en plus pour les billets!"

Points positifs : "Un bon vol pas cher, personnel jeune et accueillant, seul bémol mais indépendant de la volonté du pilote: nous sommes arrivés 15 minutes trop tôt et nous avons dû attendre 15 minutes pour sortir car personne n'était présent pour nous accueillir. Le seul gros défaut que je pourrais citer et celui pour réserver des siège, il faut payer, ce que je ne trouve pas normal même à ce prix. Sinon vol pas cher, rapide et efficace."

Points positifs : "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Points négatifs : "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Points négatifs : "4 hours late - no communication Rude flight attendants"

Points positifs : "Nothing"

Points positifs : "The meals we ordered were tasty and the leather seats and leg room are fair enough"
Points négatifs : "Boarding is sooooo slow Entertainment facilities did not exist"

Points positifs : "Nothing really"
Points négatifs : "The airline should at least provide a snack. It's 4 hrs of travel."

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "The flight was very uncomfortable and dirty"

Points positifs : "Evry think"

Points négatifs : "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Points négatifs : "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Points positifs : "Punctuality"
Points négatifs : "Comfort and food"

Points positifs : "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Points négatifs : "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"

Points positifs : "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Points négatifs : "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"

Points positifs : "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Points négatifs : "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Points positifs : "The price. It was cheap this time around."
Points négatifs : "The staff isn't exactly friendly and the food is horrible. Do not buy food on the plane. Bottled and canned items are ok to buy, do not trust the rest."

Points positifs : "Always on time"
Points négatifs : "Nothing"

Points négatifs : "1 hour delay nearly cost me my connection no assistance provided"

Points négatifs : "The company could have alerted of the 25€ you have to pay for stepping out of the airport."

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "Landing was very rocky"

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points négatifs : "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."

Points positifs : "Friendly crew."
Points négatifs : "Not being able to check-in online."

Points positifs : "I like to travel always travel with KAKA"

Points positifs : "On schedule"
Points négatifs : "No drinks offered"

Points positifs : "good crew."
Points négatifs : "very not comfortable chairs"

Points positifs : "price good -- and it worth try again -- get more from this price"

Points positifs : "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Points négatifs : "Boarding was delayed due to late arrival"

Points négatifs : "No AC in both aircrafts!"

Points positifs : "I'm actually surprised about the flight. The pilot was good and I think he was a pro. For a budget airline, Pegasus was good."
Points négatifs : "We had only problems with the delayed luggages. The boarding was not on time but I don't think it's a big deal because we arrived almost as scheduled. No entertainment at all and comfort was not a priority but it's okay since it's a budget airline after all. But it would be better if they consider comfort of flyers even if it is a budget flight because flying is a serious thing and can cuase a lot of anxieties to begin with."

Points positifs : "clean"
Points négatifs : "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"

Points positifs : "nothing."
Points négatifs : "everything"

Points négatifs : "Everything is charge money"

Points positifs : "Nothing"

Points positifs : "Reasonable drink choices"
Points négatifs : "Where is ayran?!"

Points positifs : "Staff is excellent, they bumped me to an earlier flight when they saw that I was early. Second time flying with Pegasus. Keep up the good work."

Points positifs : "Desk personnel who checked us in spoke Not One Single Word to us in any language. We were kept standing in line to board even though the plane was late."
Points négatifs : "The plane wasn't cleaned and empty bottle, used tissues and remainders of the meal served on previous flight were on our seats. People were not helped to stow carry ons and many should have been requested to check large carryon bags. They were out of beer even though beverages had just been loaded. Attendants could not clearly communicate the price of a beverage."

Points positifs : "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"

Points positifs : "Efficient and polite crew, nice flight, nice take off and landing."
Points négatifs : "Delayed for 30 minutes."

Points positifs : "clean aircraft"
Points négatifs : "Flights are overcrowded, chairs won't recline, even a glass of water will cost you, transit via buses"

Points négatifs : "45 minutes delay"

Points négatifs : "120 Euros for 10 kilos over in checked baggage. I have never in my life been charged such a fee with any other airline. With that kind of money, I could have flown a much better airline, with working AC, complimentary WATER, and a plane that at least doesn't smell like stale, sweaty nastiness. Pegasus is a joke and will never see a penny from me again. Not to mention that you have to take a bus to the airports from the plane!!! All in all, you will get treated like a very low class citizen on this airline."

Points positifs : "The seats are not narrow."
Points négatifs : "I am guessing this company does clean their aircraft only once in a while. In both of my flights between Istanbul and Amsterdam, the airplane was not cleaned off of the previous flight's trash. When I was seated in my first flight to Amsterdam, my tray had a lot of stains of food and drinks. Not a pleasant sight! In my flight back to Istanbul, I had to travel looking at a former passenger's waste, such as a used napkin tissue, stuck to the handle of the seat, and a chocolate package. I also have to say that the sinks of the bathrooms do not drain properly, so you, actually, cannot leave the place clean for the next person. All in all, this company definitely needs to work on the cleanliness of their aircraft. Thank you!"

Points négatifs : "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Points positifs : "Great team and great pilot everybody to the baggage people were excellent!"

Points positifs : "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Points négatifs : "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."

Points négatifs : "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."

Points positifs : "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Points négatifs : "All food is for purchase. No in-flight entertainment."