Trouvez des vols pas chers Ukraine - Aéroport de Paris-Charles-de-Gaulle

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points positifs : "Customer service is excellent"
Points négatifs : "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points négatifs : "Improving customer service during delay but overall good"

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points négatifs : "Lufthansa lost my luggage. Still waiting in my hotel."

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points positifs : "Service was great too"
Points négatifs : "Squished in seat"

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Staff was great."
Points négatifs : "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Crew were professional and friendly"
Points négatifs : "Small seats"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Did not make this flight due to lines at Frankfurt security. Customer service has been awful, had to wait two hours to speak to anyone and ended up purchasing another flight because they sold out of all decent connections."
Points négatifs : "This has been the worst customer service experience of my life. Never flying Lufthansa again."

Points positifs : "Merci pour gentillesse"
Points négatifs : "Merci"

Points négatifs : "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Points négatifs : "Flight was 2 hours late in departing from Frankfurt."

Points positifs : "The seats are comfortable and the plane was clean and well-presented."
Points négatifs : "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Points négatifs : "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Points négatifs : "Very nice crew and great food"

Points positifs : "Yes"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Points négatifs : "Nothing,just the seats. Cleanliness was perfect"

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points négatifs : "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Points positifs : "Muslim food"

Points positifs : "Crew good and seat OK but not exceptional for business class"
Points négatifs : "Food was average - main course could have been better. Range of movies ok but not great"

Points positifs : "The crew."
Points négatifs : "The time between flights."

Points positifs : "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Points positifs : "Newer plane, crew was amazing, seats were adjustable"

Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."

Points positifs : "Onboard crew were nice and polite. Flight was on time (a rarity)."
Points négatifs : "The boarding crew was rude and unpleasant, the plane was boiling hot."

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points positifs : "Nice staff and no delay"
Points négatifs : "Instead of crisps maybe a bit of cheese or crackers"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "Entertainment"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Points négatifs : "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Points positifs : "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "The flight was smooth, the service was friendly, and the food with plentiful."
Points négatifs : "Too much activity in the cabin during the flight."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Nice seats. Only seats with a row of 2, which is what I wanted,"

Points positifs : "The crew were amazing and the flight was very smooth."
Points négatifs : "Keep up the good work"

Points positifs : "The crew!!"

Points négatifs : "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Points négatifs : "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Points positifs : "Nice crew pilot food and beverage"
Points négatifs : "No wifi"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Very friendly and helpful crew."

Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"

Points positifs : "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Points négatifs : "Nothing to say"

Points positifs : "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Points négatifs : "No complaints about anything."

Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Points positifs : "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Points positifs : "Everything is top notch for an airline company."
Points négatifs : "Nothing.... I enjoyed every moment of the flight."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points positifs : "Premium economy service was good."
Points négatifs : "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Points positifs : "Boarding was quick, Flight on time....just a regular service and plane"
Points négatifs : "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Points positifs : "Smooth flight"
Points négatifs : "Food"

Points positifs : "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Points positifs : "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Points positifs : "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Points négatifs : "Just about everything"

Points négatifs : "My screen was not working"

Points négatifs : "Short term for the transfer"

Points positifs : "The price and route were convenient."
Points négatifs : "Very little service from the crew. Lukewarm, almost cold coffee, no water over 10 hours. Terrible movie sound. Not much video selection. People in as aisles ALL the time. Ugh"

Points positifs : "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Points négatifs : "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Points positifs : "Nothing in particular."
Points négatifs : "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Points positifs : "Airplane meal was certainly above average"

Points positifs : "Lot airlines crew is really friendly"
Points négatifs : "Skopje airport is a disaster. Horrible service"

Points positifs : "The service was great"
Points négatifs : "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Points négatifs : "Tight seat places. No food unless paid for."

Points positifs : "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Points négatifs : "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Points positifs : "The plain was clean and crew was a friendly."
Points négatifs : "Temperature in plain and airport was too hot"

Points positifs : "Fast flight ,crew was good"
Points négatifs : "Entertaining"

Points négatifs : "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."

Points négatifs : "Headphones sound had a static noise. Also flight was delayed."

Points négatifs : "Not being late"

Points positifs : "Nothing!"
Points négatifs : "Don't cancel the flight and ignore customers when trying to re-book flights."

Points négatifs : "Luggage did not arrive in Los Angeles. Representatives not sympathetic. Luggage was delivered to my home the following day. I will probably not use this airline again."

Points positifs : "No frills flight. Crew not very sympathetic about flight departing late jeopardizing everyone’s connecting flights. Seemed like it must be a common occurrence."
Points négatifs : "Flight departed an hour late."

Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Points positifs : "It was ok"
Points négatifs : "Teleportation"

Points positifs : "The food, crew, entertainment"
Points négatifs : "Boarding was completely awful"

Points positifs : "New airplanes"

Points positifs : "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Points négatifs : "On board WiFi ."

Points positifs : "The crew was as if it didn’t exist and the seat was anything but comfortable."
Points négatifs : "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Points positifs : "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Points négatifs : "N/A"

Points positifs : "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Points négatifs : "Leg space in the seat is very tight."

Points négatifs : "Service"

Points négatifs : "Be prepared, that overhead bins for hand luggage are very small on this plane"

Points positifs : "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Points négatifs : "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Points négatifs : "Same as before"

Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Points négatifs : "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Points positifs : "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Points négatifs : "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Points positifs : "On time, stable flight without surprises"
Points négatifs : "Bus takes you to and from the plane."

Points négatifs : "the flight was delayed"

Points positifs : "Late, dirty plane no coffee or tea"
Points négatifs : "Over an hour late"

Points positifs : "All Good"

Points positifs : "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Points négatifs : "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Points positifs : "It took me to Warsaw"
Points négatifs : "Very small, uncomfortable plane. Late."

Points négatifs : "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"

Points positifs : "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Points négatifs : "There were no coffee being offered or kids snackes"

Points positifs : "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Points négatifs : "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Points positifs : "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Points négatifs : "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Points positifs : "Smooth flight. Perfect service."

Points positifs : "Helpful"
Points négatifs : "Better reading material"

Points positifs : "Not much to say here. It was a short flight, and it went smoothly."
Points négatifs : "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Points négatifs : "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Points positifs : "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Points négatifs : "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Points négatifs : "The crew might be greeting passengers onboarding."

Points négatifs : "Sēdvieta neērta un nepiemērota gulēšanai."

Points négatifs : "Nothing in time"

Points négatifs : "One Toilet for a full plane with 150 passengers...."

Points négatifs : "At least a complimentary glass of water or juice in Economy."

Points positifs : "Big space to front seat"
Points négatifs : "offer drinking water"

Points négatifs : "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Points négatifs : "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Points négatifs : "Not mentioned that in Munich I had to change terminal and pass again on security check. If I would have bought some bottles in Vilnius or Riga duty free, I would have had problems"

Points positifs : "flight crew was amazing."
Points négatifs : "Boarding was poorly handled by airport staff"

Points positifs : "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Points négatifs : "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Points positifs : "Small compliment from Air France was lovely and unexpected"

Points positifs : "All fine"
Points négatifs : "Flight delayed 2 hours"

Points positifs : "Helpful crew"
Points négatifs : "Nothing"

Points positifs : "It was a fairly ordinary flight"
Points négatifs : "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Points positifs : "Yes"
Points négatifs : "Trips"

Points positifs : "Crews on Air France are outstanding!"
Points négatifs : "Baggage was lost and was delivered 2 days later."

Points positifs : "Crew were efficient and friendly."
Points négatifs : "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

Points positifs : "Tallin airport is beautiful"
Points négatifs : "Lost luggage and indifferent assistance."

Points positifs : "Instructions for connected flights at airpotr were clear"
Points négatifs : "Connection time 10 minutes instead of planned 30"

Points négatifs : "Flight was late"

Points négatifs : "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"

Points positifs : "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Points négatifs : "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Points positifs : "Modern airplane"
Points négatifs : "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"

Points positifs : "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Points négatifs : "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Points positifs : "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Points négatifs : "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Points positifs : "most of the crew were polite and helpful"
Points négatifs : "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline."

Points positifs : "staff were polite, helpful, and efficient"
Points négatifs : "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Points positifs : "Newer plane for this stretch."

Points négatifs : "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"

Points positifs : "Nice new plane, on time."
Points négatifs : "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."

Points négatifs : "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Points négatifs : "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Points positifs : "Good service, good connection in Riga! Perfectly on time!"

Points positifs : "Pleasant crew, efficient boarding, flight was on time"
Points négatifs : "No in-flight service"

Points positifs : "Nice crew"
Points négatifs : "Please give out water for free"

Points positifs : "If water was free it would be better. Other than that everything was fine"
Points négatifs : "."

Points positifs : "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Points positifs : "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Points positifs : "Everything was excellent"
Points négatifs : "Nothing. All was good"

Points positifs : "Flight was short and sweet, no problems to report."

Points positifs : "Easy for my friend and I"

Points négatifs : "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Points négatifs : "SEVERELY DELAYED"

Points positifs : "you are asking if crew was amazing and if seats was super comfortable ... well ,crew was OK and seats would be super comfortable if you not move for eight hours but can you not move for eight hours???....."
Points négatifs : "would be better if all seats would be like business class seats otherwise there’s no solution ..."

Points positifs : "Fast and on time!!!!"
Points négatifs : "The flight attendants were tired"

Points positifs : "Liked the blanket, the nice leather seats. I enjoyed the chicken actually and the breakfast roll."
Points négatifs : "This is something that has happened to me on every flight/airline I have taken to India. I am sat next to some slightly older Indian nationals who I find inconsiderate. This again happened on this flight, the 'gent' next to me continually elbowed his way into my space, kicked me, fidgeted, pushed against me continually. when I asked him to stop kicking me and to move his feet back to under the seat in front of me, he tried to silence me as if I shouldn't be talking to him like that or that I had no right to be annoyed. I was in pain, couldn't sleep. He encroached into my space so that he could give his wife lots of space. Selfish. I do feel it's a cultural thing. It doesn't happen to me when I fly to other destinations and travel economy. I didn't feel safe at the end of the flight when it was taxing to the bay. Passengers turned on their phones the minute we hit the tarmac and were opening the overhead lockers and left them open even the plane was still moving at speed. I thought things were going to come crashing out. It just doens't feel save and controllled when fellow passengers do not follow instructions. I worry what would happen if there was an emergency."

Points positifs : "Ground staff (check-in) not the happiest or most welcoming."
Points négatifs : "Other airlines give a warm welcome. Getting to airport, plus the run up to a trip can be stressful. It is also where for me the holiday/trip begins and a smile, or even a 'have a good holiday/trip' said genuinely would really get things off to good start. I felt depressed."

Points négatifs : "Uncomfortable seats, terrible meal, rude service . 15 euro boarding passes . Charges money for everything. Airline employees look like "gai"( former Soviet police) employees, try to find reason to charge you money"

Points positifs : "It was an easy and seemless process."
Points négatifs : "The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc"

Points positifs : "The ticket was not expensive, the carry on luggage allowance is 7kgs and 5kgs for a laptop etc with 23kgs check-in"
Points négatifs : "The aircraft is getting old and looking a bit run down inside ie the seat back moved freely and hard marks in the handle - minor things"

Points positifs : "Nothing"
Points négatifs : "seats and food"

Points positifs : "everything good.."

Points négatifs : "24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious"

Points positifs : "Beer, Anna"

Points négatifs : "You should flag that the luggage is not included in price when selling tickets."

Points positifs : "Arrived on time"
Points négatifs : "By giving meal on three and have hours flight .not loosing my bag that has important heart medicine."

Points positifs : "Je sais pas"
Points négatifs : "Je sais pas"

Points positifs : "Les horaires du vol"
Points négatifs : "Une correspondance un peu moins longue"

Points positifs : "All fine"
Points négatifs : "Nothing"

Points positifs : "All fine"
Points négatifs : "A"

Points négatifs : "Terrible service and airline is unclear about services airline provides. Lots of hidden fees"

Points négatifs : "aucune info sur le trajet durant le vol : temps restan ou carte de l'évolution du vol..."

Points positifs : "rien"
Points négatifs : "du retard à l'aller et au retour (plus que 2hr) et durant le vol de 10hr Kiev Toronto un seul écran de divertissement avec un film qu'ils ont mis en boucle tout au long du vol (5 fois)"

Points positifs : "no comments"
Points négatifs : "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"

Points négatifs : "Bag drop at Gatwick airport was dreadful!! Only one desk for the whole flight to check baggage. I was in line for one hour!!!"

Points positifs : "Excellent crew service. Smaller aircraft so not as comfortable but OK for a short flight."
Points négatifs : "Unfortunately, due to queue for anti-icing we were delayed."

Points positifs : "Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard."
Points négatifs : "Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport."

Points positifs : "Ambiance calme"
Points négatifs : "Siège un peu serré."

Points négatifs : "Siège un peu serré. Beaucoup de bruit."

Points négatifs : "ח"

Points positifs : "Was a short flight and was on time"
Points négatifs : "The Airline was cheep to offer some soft drinks or coffee for the price we paid"

Points négatifs : "Had a 18 hour delay as seen was "planned " by the company never will travel with uia ever again"

Points positifs : "Nothing! It was terrible"
Points négatifs : "Service. FOOD IT WAS SO DIRTY! FLY ATTENDANTS DIDN'T DO ANYTHING ! FOR 10 HOURS OF FLIGHT THEY DID NOT OFFER EVEN WATER You have to look FOR them They're was sitting and reading books Never ever again I will fly by this airline I forgot TO mention about extra money for seats and check in"

Points négatifs : "All baggage cost 60 E at the airport. No food at all"

Points positifs : "Nothing Actually"
Points négatifs : "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"

Points positifs : "Nothing actually"
Points négatifs : "That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else"

Points positifs : "Planes cleanliness, professional flight attendants"
Points négatifs : "No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language."

Points négatifs : "The flight was packed with Jewish people,unfortunately very rude and uncontrollable by the cabin staff,I could see there growing frustration,at telling them to sit down,or stay in your seats! This was relayed by conversations with the other passengers.No consideration for others!which overall ruined the flight"

Points positifs : "Na"
Points négatifs : "Na"

Points positifs : "Ukrainian International Airline charged me 475 UAH for boarding pass. No communication, no warning. Very unhappy with Ukrainian International Airline for doing deservice to their customers"

Points positifs : "Nothing"
Points négatifs : "Delayed, caused me to miss my connection flight. Had to stay in the airport for hours. They told me I had to wait 2 days for the next plane, so I paid for bus to drive 6 hours"

Points positifs : "Flight was good"
Points négatifs : "I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!"

Points positifs : "Short flight"
Points négatifs : "Computer wouldn't let me check in online so I had the pleasure to pay them for the inconvenience I caused them for printing"

Points positifs : "On time"

Points positifs : "Everything was very good: polite crew, nice and comfortable plane, fast boarding, easy take off and landing."
Points négatifs : "None"

Points positifs : "UIA offer a very comfortable seats, their menu looks great and the crew is one of the nicest I’ve ever met. I’m very proud that Ukraine has such an airline."
Points négatifs : "I’m flying at leafs once a week and I always have a negative comment... but not this time! Great job!"

Points positifs : "Crew friendly I like Ukraine Airlines"
Points négatifs : "Nothing compared to most Airlines I know"

Points négatifs : "No ice for drinks"

Points négatifs : "The worst flight ever! Flight assistants no friendly at all during all the journey and even the girls at the desk in Bangkok had no costumer service. Lunch was terrible, I left everything. I tried to order something on the menu but nothing was available. I won't flight with Ukraine international airways anymore"

Points positifs : "I didn’t crash."
Points négatifs : "Service is appalling. I ant deal with a small shitty seat, four dollar water, and a 6 hour delay (for a 1hr long flight). But the service throughout was just reaching new levels of low. Negative stars should be given."

Points positifs : "Crew very helpful"
Points négatifs : "Assistance was booked for wheelchair assistance Keiv fine ivano Rankin was told no wheel chairs available my 94 year old father it was very difficult"

Points positifs : "Staff were very helpful"
Points négatifs : "Assistance was booked but not very helpful"

Points négatifs : "I don't like that I have to print my boarding pass from a spicial machine, all over the world boarding pass may be scanned from the phone, it saves my time if I don't need to look for these machines in the airport and not to try find a way how to manage it, operating of these machines is not perfect as well"