Trouvez des vols pas chers Phnom Penh - Lyon

Points positifs : "Being on time, food, orderly"
Points négatifs : "Communication"

Points positifs : "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
Points négatifs : "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."

Points positifs : "Very comfortable seats. Ability to pre-order meals to meet dietary restrictions."
Points négatifs : "Another protein choice to go with fruit tray. More offers of water and other drinks throughout the flight."

Points positifs : "The crew was amazing and accommodating as we had an infant."
Points négatifs : "Entertainment was subpar."

Points positifs : "Great service. Clean plane, good seating"

Points positifs : "Food, professional staff and crew"

Points négatifs : "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"

Points négatifs : "transit was bad. Almost late for my flight"

Points positifs : "Avion neuf CS300 de Bombardier bien aménagé."

Points positifs : "Entertainment"
Points négatifs : "A little bit crowded"

Points négatifs : "N/A"

Points positifs : "Lots of leg room, great meal, and excellent flight attendant service."
Points négatifs : "Nothing to dislike."

Points positifs : "The staff were kind and very helpful when my USB port didn’t work. They were eager to fix the problem."
Points négatifs : "There was no way to book seat or check in online ahead of time. There was no order to boarding the plane. It was a just 1 big line."

Points positifs : "Clean and nice crew"
Points négatifs : "Food choices and not as comfortable as I had hoped"

Points positifs : "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."

Points positifs : "Good food!"
Points négatifs : "I dont know"

Points positifs : "Overall flight was awesome"
Points négatifs : "Would suggest a footrest to the economy seats and provide in-flight wifi."

Points positifs : "Staff was very warm and accommodating. Flight was smooth"

Points positifs : "on time, good service and food"

Points positifs : "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Points négatifs : "Too much material in seatback pockets, couldn’t store anything"

Points négatifs : "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."

Points positifs : "The Service"

Points positifs : "they were on time and very polite."

Points positifs : "Love the service on this flight! Super friendly and quick to service."
Points négatifs : "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."

Points négatifs : "Boarding could have followed through with the row system rather than everyone all at once."

Points positifs : "Korean Air staff was very nice and helped me as a disabled passenger."
Points négatifs : "Was on a 777 both legs and they have very little padding in the seats which makes for a sore butt."

Points positifs : "The food was wonderful."

Points positifs : "Seat and space friendly workers."
Points négatifs : "Food could be better"

Points positifs : "Great service, very clean"
Points négatifs : "Flight was delayed"

Points positifs : "Lovely people and service. Everything run very smoothly and on time. Appreciated the meal, even though it was a shorter flight. Felt very welcome traveling so far from home. Thanks!"

Points positifs : "Service was not bad, was clean and polite crew."
Points négatifs : "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."

Points positifs : "extra leg room was great"

Points positifs : "First class on Korean long haul does not disappoint!"
Points négatifs : "Nothing not to like"

Points positifs : "Good more choices"
Points négatifs : "Transit in Korea make shorter hour"

Points positifs : "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."

Points positifs : "Service was great"
Points négatifs : "Cleanliness - not as clean as outgoing flight"

Points positifs : "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Points négatifs : "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."

Points positifs : "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Points négatifs : "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."

Points positifs : "The flight attendants are great and very helpful"

Points négatifs : "une heure de retard parce que la porte choisie n 'etait pas disponible"

Points positifs : "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Points négatifs : "Food was just ok"

Points positifs : "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Points négatifs : "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."

Points négatifs : "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."

Points positifs : "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
Points négatifs : "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."

Points positifs : "Fast I like it this way.."
Points négatifs : "Time keep changing is what I don't like."

Points positifs : "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
Points négatifs : "No plugs for laptops"

Points positifs : "I am very impressed with this airline since stumbling upon it by chance last year during our first trip to the Philippines. We were greeted with a bottle of water, slippers and toothbrush w toothpaste, a blanket, earphones on our seat. The food is excellent and they feed you often. What was most impressive is the level of service provided by all Korean air staff. The stewardesses take great care of the passengers, always smiling and looking sharp in their uniform even though it's 3am and they have also been up the same time as you have!"

Points positifs : "The stewardesses are very good and attentive."
Points négatifs : "Not applicable"

Points positifs : "tye food was amazing!"

Points positifs : "The whole Business experience on SQ"
Points négatifs : "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."

Points positifs : "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Points négatifs : "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."

Points positifs : "Crew was super nice and the food was good (for plane food)! Really appreciated that they had snacks and chocolate on hand for hungry passengers throughout the flight. A 17 hour plane ride is never the best, but Singapore Air made it as pleasant as possible. Also, we booked on Kayak and was routed through a third party vendor JustFly, which I was a little worried about - but our booking went off without a hitch."

Points négatifs : "A comfort kit on a ultra long haul flight goes a long way"

Points positifs : "Crew , amenities and food"
Points négatifs : "None"

Points négatifs : "Nothing much"

Points positifs : "Food, Entertainment."
Points négatifs : "Harder than usually landing"

Points positifs : "Excelent"
Points négatifs : "I recomended yo my friend"

Points positifs : "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Points négatifs : "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

Points négatifs : "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Points négatifs : "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Points négatifs : "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Tellement mieux que les compagnies européennes"

Points positifs : "Efficient"
Points négatifs : "Better food, better selection movies"

Points négatifs : "Satisfied service friendly staff overall satisfied."

Points positifs : "The cabin crew and the pilots. The flight went smoothly."
Points négatifs : "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."

Points négatifs : "I liked everything"

Points positifs : "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"

Points positifs : "Lie-flat seats in business class"
Points négatifs : "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Points positifs : "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"

Points positifs : "(Previous PE comparisons: Turkish AL, Air NZ, SAS) Ease of check-in, on-time dep/arr, crew attention and responsiveness, seating within the range to be expected of this class."
Points négatifs : "Plane condition: Cosmetic plastic panel below monitor and seat back pocket on Seat 31E fell off when foot rest was lowered; had previously been secured by adhesive tape. Panel removed by crew. In-flight entertainment system: Persistent intermittent loss of sound while listening to movie or TV program. Food: Tried to use "Book the Cook" feature touted by Singapore's website. Was unable to get on site for that purpose. The last try a message appeared (late September) that site was being "rebuilt." On the flight, there was no menu of choices; we were offered 3 vaguely worded choices which boiled down to beef, chicken or vegetables. Those appeared in not particularly appetizing forms and combinations--P.S., we like east and southeast Asian cooking and had just spent 3 weeks in Japan. Failure to provide information about possible delays due to WRG deplaning location at LAX: Although we are frequent fliers to and from LAX, we'd never heard of the WRG. It would have been helpful if the crew had informed us upon arrival that there could possibly be a wait on the plane as buses were used to transport us approximately 1/2 mile to TBIT. Generally: We chose Singapore because of its reputation for excellence. Belying the name of the class, both Turkish AL and Air NZ treated Premium Economy passengers as "junior" business class. Singapore treated us as coach with a roomier cabin and seating pitch."

Points positifs : "Food was pretty good. Loved the Weiss ice cream bars"
Points négatifs : "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."

Points positifs : "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Points négatifs : "Absolutely no complaints"

Points positifs : "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Points négatifs : "Reclining seats tend to make me caustaphonic with the limited space"

Points positifs : "Nice and attentive crew"
Points négatifs : "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"

Points négatifs : "Cabin temperature was really hot."

Points négatifs : "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Points positifs : "Everything"

Points positifs : "Great set up with two seats, window and aisle"

Points positifs : "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."

Points positifs : "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Points négatifs : "Too cold"

Points positifs : "I liked there was an opportunity to bid on an upgrade"
Points négatifs : "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Points positifs : "The service crew served us well. They are friendly and helpful"
Points négatifs : "Too many Indian movies"

Points positifs : "Crew, cabin and food."
Points négatifs : "Lack of entertainment console at each seat"

Points positifs : "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Points négatifs : "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."

Points positifs : "Friendly, attentive crew. Clean plane."
Points négatifs : "Cramp set space. Lack of movie choices, not all had closed caption."

Points positifs : "New movies! Yes!"
Points négatifs : "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points négatifs : "Food"

Points positifs : "Hard to find lounge for bclass users"

Points positifs : "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Points négatifs : "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."

Points positifs : "The service is amazing. The stewardess are always smilin and very helpful. If you'd like anything extra, just ask and they'll bring it right over. The entertainment onboard was top notch"
Points négatifs : "I would have wished for better back supported seats. 14hrs on a flight isn't quiet the best."

Points positifs : "The plane cabin, the ease of seat selection, friendly helpful cabin crew, quality and choice of food, facilities in the toilets (mouth wash, hand cream, etc), choice of entertainment, early arrival, the price."
Points négatifs : "That I could not afford to travel first class! which must have been marvellous when economy so good."

Points positifs : "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"

Points négatifs : "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"

Points positifs : "nothing"
Points négatifs : "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Points positifs : "Great food!!"

Points négatifs : "Flight was delayed, but other than that, flight was great."

Points positifs : "uncomfortable compared to the other flights"

Points négatifs : "Very nice crew and great food"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Points négatifs : "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Points positifs : "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Points négatifs : "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Points positifs : "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Points négatifs : "I flew economy and all was good and appropriate to the level."

Points négatifs : "Still don’t have my luggage yet"

Points positifs : "The crew tried to be helpful but were equally frustrated with the ground crew."
Points négatifs : "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Points positifs : "Good amount of space on the plane, lots of movies to watch, good food and drink."

Points positifs : "KLM STAFF WERE VERY PROFESSIONAL"
Points négatifs : "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Points négatifs : "Everything was OK"

Points négatifs : "KLM crew exceed our expectations"

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points positifs : "Nice staff and no delay"
Points négatifs : "Instead of crisps maybe a bit of cheese or crackers"

Points négatifs : "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was friendly"
Points négatifs : "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Service is awesome. Food is great."
Points négatifs : "People with short connection are affected by the 15 to 25 minutes delay."

Points positifs : "Overall KLM experience is good"
Points négatifs : "Food quality was mediocre for a business class flight."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Points négatifs : "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Crew was nice and efficient"
Points négatifs : "Economy seats don’t recline enough."

Points positifs : "The crew were amazing and the flight was very smooth."
Points négatifs : "Keep up the good work"

Points négatifs : "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Points négatifs : "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Face recognition was amazing"
Points négatifs : "Too hot on plane"

Points positifs : "The crew was efficient. Flight left on time. Food and wine served."
Points négatifs : "No entertainment."

Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"

Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points positifs : "The flight to Gdansk took off and arrived on-time and the staff were professional."
Points négatifs : "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Points positifs : "Food was excellent, service from staff was friendly, and entertainment options were great."
Points négatifs : "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points négatifs : "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Nice crew; clean plane; decent dinner"
Points négatifs : "No entertainment system; insufficient knee space"

Points positifs : "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Points positifs : "I got some rest"
Points négatifs : "unable to charge my phone or watch movies"

Points positifs : "Good Experience"
Points négatifs : "Nothing much"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The food service was good and the flight attendants were friendly."
Points négatifs : "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Points positifs : "Very friendly staff"

Points positifs : "Just great crew."
Points négatifs : "Not comfortable at all and will not book KLM again."

Points positifs : "Service impeccable!"
Points négatifs : "They have one line of executive class after the kitchen and toilet, is very noisy."

Points négatifs : "Onboarding time"

Points positifs : "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."

Points négatifs : "No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM."

Points positifs : "Plane is good"
Points négatifs : "Delay 2x poor"

Points positifs : "The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself."
Points négatifs : "The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight."

Points positifs : "Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row"
Points négatifs : "We’re used to entertainment in seat like delta"

Points négatifs : "Confort et divertissements."

Points négatifs : "On-time departure"

Points négatifs : "If a flight is delayed, they could inform us."

Points positifs : "On time service and crew service"
Points négatifs : "Improvement to entertainment and food selection"

Points positifs : "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"

Points négatifs : "No beer or wine served on this international flight."

Points positifs : "Only 15 minutes late, could have been worse"
Points négatifs : "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."

Points négatifs : "Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit."

Points négatifs : "Les hôtesses et stewards ne parlent pas ben l'anglais et encore moins bien le français."

Points positifs : "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Points négatifs : "Better info on what the flight number is. More info that is airport specific."

Points positifs : "Very professional crew. Plenty of in-flight entertainment options. Food was good."
Points négatifs : "Less magazines in seat pocket (there wasn’t enough room for my own stuff)."

Points négatifs : "Very low weight allowance on checked bag. Attendant made me go take out cash from ATM to pay for extra weight. When I returned, a different attendant told me a cash price twice as much as the first attendant."

Points négatifs : "Delayed with no announcements or explanation."

Points positifs : "Don't expect to be ontime, or have announcements when there is a gate change. Airport employees are more annoyed that you are visiting then what you would expect. Air doesn't run on the plane until your 10k up. HOWEVER, we got there safely and my bag showed up so all in all its fine."

Points positifs : "rafraîchissements"
Points négatifs : "Retard et non chaland pour certains membres"

Points positifs : "The flight was a half hour late departing but once we got in the air it was a quick flight. Beverages were served and then it was time to land. Deporting was quick and painless."
Points négatifs : "The flight was delayed by 2 hours and then it was late another half hour for boarding."

Points positifs : "Onboarding went well and bagage was out fast in Nha Prang"
Points négatifs : "Seats at Vietnam Airlines are hard and old. Do not sit well so would not take a long flight with them despite that the crew is very professional."

Points positifs : "The system cancelled my ticket & need to buy a new ticket"
Points négatifs : "Non action from airline & IRRESPONSIBLE replies from customer service"

Points positifs : "Early departure and arrival. Amazing"

Points négatifs : "Toilets need to be cleaned up from time to time during the flight and supply of toilet paper etc... should be at hand. It takes too long to disembark passengers."

Points positifs : "The flight attendants are corteous, and leg room was okay (better than what I expected). It was also nice that they gave bottled water to everyone."
Points négatifs : "As usual, unorganized boarding. And I’m curious what is the criteria to get a blanket? I’m just curious. Cause 2 of the people who sat beside me got blankets, but I didn’t. Haha."

Points positifs : "The guy who sat beside me was flying with a baby. The flight attendants were attentive to the needs of the baby, especially safety-wise."
Points négatifs : "Boarding is very unorganized, and takes so much time. They could probably improve by assigning certain rows to use the front/rear door of the aircraft. For example: rows 1-15 use the front door, and 16-30 use the rear door. That way there’re not too much congestion and waiting on the aisle."

Points positifs : "Staff were helpful in airport and on plane. We were running late due to a delayed transfer but the on-ground staff personally escorted us through ticketing and immigration. In air staff was also very helpful and checked on us throughout the flight."
Points négatifs : "Plane was a tired, old A320. Business class has no power or USB ports. Also very few entertainment choices."

Points positifs : "Ponctualité Verre d'eau fourni Bon staff"
Points négatifs : "Pas trop de divertissemeent à bord"

Points positifs : "Ok"
Points négatifs : "Not fare"

Points négatifs : "The flight was 3 hours late. My seat was wet when we boarded. I’m not sure it was really the crews fault, but still sucked and not a great experience."

Points positifs : "The whole flight"
Points négatifs : "Nil by"

Points positifs : "As a Delta Platinum member we got to us the Lotus Lounge, which was very nice."
Points négatifs : "Some friendly smiles from the ground crew would have made our trip a bit better"

Points négatifs : "The Vietnam airline has little consumer orientation"

Points positifs : "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Points négatifs : "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"

Points positifs : "Food served inflight was excellent, new airplane, and comfortable legroom"

Points positifs : "Everything was good honestly"

Points négatifs : "They charged for overweight luggage; Vietnam was the only country to do this."

Points positifs : "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
Points négatifs : "Equipment seems older, no entertainment system in economy class."

Points positifs : "Food: good recipes, shoved out hot"
Points négatifs : "Ticketing desk chaotic with apathetic staff; no sense of first-come-first-serve; you have to be firm about people cutting in front of you and be sharp when they open or close the stations. On the plane, crew performs responsibility checklist, not a smidgeon more; no sense of hospitality or gratiousness; cattle car mentality. Blanket received not in a wrapper and smelled of another person. Plane from Singapore late. Bus transit instead of jetway. Bus late; long time standing on plane waiting to exit."

Points positifs : "Il n'y a eu aucun probleme, tout s'est bien passé. Choix relativements corrects en films. Repas acceptables. Personnel très bien."
Points négatifs : "Rien à signaler"

Points positifs : "Check in was easy. Able to check in baggage easily. Staff was kind"

Points négatifs : "The boarding is disorganized and confused that passengers are pushing each other in a bit of chaotic! Need lot of improvements."

Points positifs : "Vietnam Airlines super and on time all five flights"

Points positifs : "Great safe airline. Friendly flight attendants. Roomy seats."

Points positifs : "Stewards were friendly and helpful. Seats comfy. Take off and landing smooth. Highly recommend when traveling within Vietnam. Plus: they're a Delta partner do FF points!"

Points positifs : "The flight had many open seats, the crew helped to board passengers efficiently, the food was plentiful and they even offered wine on a 3 hour flight. It was delightful."
Points négatifs : "There weren't individual entertainment systems."

Points positifs : "Great staff, clean plane and modern"
Points négatifs : "It was very hot!!! No air circulation at all. Food was bland. No snacks given out"

Points positifs : "Food"
Points négatifs : "No entertainment"