Trouvez un vol pas cher Bordeaux - Bali

Points positifs : "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Points négatifs : "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."

Points positifs : "I like the crew members"
Points négatifs : "Entertainment selection and food could be better"

Points positifs : "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Points négatifs : "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."

Points positifs : "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Points négatifs : "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Points positifs : "Crew will do anything to help"
Points négatifs : "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Points négatifs : "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"

Points positifs : "Tellement mieux que les compagnies européennes"

Points négatifs : "Reservation online"

Points positifs : "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."

Points positifs : "Friendly crew and spacious."
Points négatifs : "Food could be better"

Points positifs : "Boarding went smoothly, crew extremely curtious and helpful."
Points négatifs : "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Points positifs : "Extra touches and super pleasant and courteous staff."

Points négatifs : "Aircrew took my carry on away while I was waiting to board saying it was too large; left me without the essential items I wanted during the 19.5 hours in the air and two plane changes. Other people were allowed to keep carry ons bigger than mine so I don't understand why they did this."

Points négatifs : "My moslem meal selection wasn’t provided onboard"

Points positifs : "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"

Points positifs : "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Points négatifs : "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Points positifs : "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Points négatifs : "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"

Points positifs : "Seating was spacious, crew was attentive. Boarding was efficient."
Points négatifs : "The food choice was not pleasing to me."

Points positifs : "Great service!"

Points positifs : "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Points négatifs : "would like regular water bottles to be available for drinking"

Points positifs : "Clockwork prompt"
Points négatifs : "Mechanical"

Points positifs : "Very good service."

Points positifs : "Great entertainment system for a short haul fl flight"
Points négatifs : "Terrible food"

Points positifs : "Service by the crew was great"
Points négatifs : "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Points positifs : "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Points négatifs : "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"

Points négatifs : "Food not hood"

Points positifs : "More leg room than other airlines, superb service and excellent food!"

Points négatifs : "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Points positifs : "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Points négatifs : "Nothing"

Points positifs : "The entrainment was amazing!"
Points négatifs : "Seats were a little cramped"

Points positifs : "All went great"
Points négatifs : "I liked all - end to end excellent service"

Points positifs : "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Points négatifs : "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Points positifs : "Just a generic flight. Had nice movies but nothing special."
Points négatifs : "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."

Points positifs : "Everything"
Points négatifs : "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."

Points positifs : "Upgraded to biz class, which was fantastic"

Points positifs : "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Points négatifs : "The food is average taste... a bit salty :("

Points positifs : "Punctuality"
Points négatifs : "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."

Points positifs : "Friendliness of crew"

Points négatifs : "cramped uncomfortable seats freezing cold"

Points positifs : "great service. new plane. excellent video system."
Points négatifs : "not much to complain about."

Points négatifs : "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"

Points positifs : "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."

Points positifs : "The staff were great, very efficient."
Points négatifs : "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Points positifs : "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"

Points positifs : "Crew was outstanding"
Points négatifs : "No sound on my entertainment system"

Points positifs : "In-flight Entertainment. Orderly & on-time boarding."
Points négatifs : "Food selection was limited given we were traveling Economy class."

Points positifs : "It was ontime"
Points négatifs : "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Points positifs : "Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection."
Points négatifs : "Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them."

Points positifs : "Plan was hold, crew was not helpful. I requested a wheel chair and never got it. Flight was delayed and no assistance was given to figure out missed connections."
Points négatifs : "Fix the above. Will not fly Turkish airlines again!"

Points positifs : "NOTHING. Never made the connection."
Points négatifs : "Flying your passengers to your hub so they can make their connecting flights, for a start..."

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Overall the flight experience was very good"
Points négatifs : "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Every thing"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points positifs : "Food excellent,crew are friendly, polite."
Points négatifs : "Nothing"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "There was a terrible weather in Miami, also the traffic was heavier than normal. my wife arrived to the airport 1hour prior departure, she couldnt get checked in! Even though the floght was delayed 3-4 times For a total of 2 hours! We were very upset since we have a wedding celebration scheduled and the airline showed no flexibility even in situations where the floght was delayed! They charged alot of mone to rebook for the next day"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points positifs : "Good service and timely departure"
Points négatifs : "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Same problem as the first segment (see above)"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "didn’t like anything"
Points négatifs : "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."

Points positifs : "Nothing"
Points négatifs : "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Points positifs : "Nothing Really Nothing"
Points négatifs : "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Nothing"
Points négatifs : "I book flights and they toke money and last minute when i went to the airport is not existing at all"

Points positifs : "Attendants were very nice."
Points négatifs : "The seats were so close. It was like riding on a transit bus. An 11 hour flight would be nice with just a few more inches between seats.. I don't expect real comfort in economy class but just two more inches would have been nice."

Points positifs : "great service"
Points négatifs : "nothing"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points négatifs : "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."

Points positifs : "Paying only half of what other USA airlines offered we had a one stop trip from (IAH) Houston to (TLV) Tel Aviv and were served two meals with offerings of other food if needed. I don't know what was served but it was good yet very different from what we eat in Texas. Then we had a 2 1/2 hour layover in (IST) Istanbul Turkey which gave us plenty of time to get off the plane, shuttle to the terminal gate then walk around the airport for about an hour before heading to the next gate for our connecting flight. The crew was very pleasant and the flight very smooth."
Points négatifs : "The landing in Instanbul Turkey was very poorly done, by far the worst I've ever experienced but the rest of the flight and connecting Turkish Airlines flight to Tel Aviv was great. The seats are very cramped but not much different than any other economy seat I've had on any other USA airline. The price of the ticket more than made up for the seat."

Points positifs : "good food, enough leg room"

Points négatifs : "Repas"

Points négatifs : "See volume issue from earlier."

Points négatifs : "collecting the food trays long after you finished eating is annoying. Tray keeps sliding at you."

Points positifs : "A much nicer 777 on this leg."
Points négatifs : "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."

Points positifs : "My flight was delayed by an hour and I missed my flight scheduled to go Mykonos"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "Everyone in the crew was friendly and helpful. The flight was long, but seemed shorter because the crew was attentive."
Points négatifs : "My flight was delayed."

Points positifs : "This flight was perfect, good food and excellent crew."
Points négatifs : "My luggage did not arrive with me from Istanbul but they put on the next available flight, so big deal"

Points positifs : "Flight was on time, staff were professional"
Points négatifs : "The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress"

Points positifs : "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Points négatifs : "There wasn't nothing that I didn't like . I love me some Turkish airline."

Points positifs : "Turkish airlines is a very friendly airline. They did a good job of making sure people were taken care of."
Points négatifs : "I was traveling with a group and wasn't able to be seated with my group for any of my flights including a 12 hour transatlantic flight. For whatever reason, I couldn't actually check in for my flight and select seats prior to arriving at the airport. This happened with each ticket I purchased through every other agency except for orbitz.com. Not sure if that was a Turkish Airlines issue or a kayak.com issue, but it was very frustrating. When we arrived at the airport, we could no longer be seated together because everyone else had already checked in online and selected their seats for an overbooked flight. One of my group members was issued a standby ticket and almost didn't get on one of the flights that we paid a lot of money for. I would call this travel experience subpar, but I don't entirely blame Turkish Airlines for this."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "This Transavia Airlines is not good at all."
Points négatifs : "Many things cheaper does mean better."

Points positifs : "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Points négatifs : "Flight was delayed, had to run to my next connection flight."

Points positifs : "KLM STAFF WERE VERY PROFESSIONAL"
Points négatifs : "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Points négatifs : "The plane is so old..,"

Points positifs : "The aircraft"
Points négatifs : "No overbooking next time!"

Points positifs : "Comfortable seat, great crew."
Points négatifs : "Flight delayed, no USB port and no entertainment"

Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Points positifs : "Friendly crew"
Points négatifs : "Can’t think of anything"

Points positifs : "No delay and nice staff"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Points négatifs : "Doesn't"

Points positifs : "Seat comfortable"
Points négatifs : "Flight was delayed and overhead bin space was very small"

Points positifs : "The entertainment was amazing"
Points négatifs : "The seats were a bit hard"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Just the cabin crew being nice"
Points négatifs : "Punctuality KLM is always late"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew was amazing and the food was great."
Points négatifs : "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Points positifs : "Lovely crew, very helpful"
Points négatifs : "N/A"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points négatifs : "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Time and Good clean place.. in This case airpöane.."
Points négatifs : "It was not entreteiment st all"

Points positifs : "Comfortable and well laid out seat area"
Points négatifs : "Food was a little substandard for business class"

Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Points positifs : "Everything is top notch for an airline company."
Points négatifs : "Nothing.... I enjoyed every moment of the flight."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Points négatifs : "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Points positifs : "Short flight with good communication."
Points négatifs : "Nil to complain."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Points négatifs : "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Points positifs : "The food service was good and the flight attendants were friendly."
Points négatifs : "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Points positifs : "Pleasant flight"

Points positifs : "Flight crew; legroom even in cheap seats."
Points négatifs : "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Points négatifs : "Bag was lost"

Points positifs : "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Points négatifs : "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Points positifs : "In flight food was enjoyable"

Points positifs : "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Thankful for coffee being served without charge. Not all airlines do that."

Points positifs : "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Points négatifs : "Not much to comment on here."

Points positifs : "Crew was very helpful.food"
Points négatifs : "Food was not upto the mark."

Points négatifs : "Two hours delay in the start."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Ras"
Points négatifs : "Le divertissement"

Points positifs : "El entretenimiento"
Points négatifs : "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"

Points positifs : "Clean plane , good crew ,"
Points négatifs : "they didn't load my baggage from flight 1 to 2"

Points positifs : "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Points négatifs : "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Points positifs : "Pro probablement. sièges durs"

Points négatifs : "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Points positifs : "L'ensemble était pas trop mal"
Points négatifs : "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"

Points négatifs : "Delay in take off 45 min!!!!"

Points positifs : "The crew"
Points négatifs : "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Points positifs : "Crew memebers"
Points négatifs : "Nothing"

Points positifs : "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Points négatifs : "Rien pour moi"

Points positifs : "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Points négatifs : "Plus de présence du personnel au sol."

Points positifs : "I like the comfortable seats"
Points négatifs : "Service lag a little"

Points positifs : "It was very comfortable and pleasant."
Points négatifs : "Could be a little better the service, the dinner was late"

Points positifs : "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Points négatifs : "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Points négatifs : "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Points positifs : "Entertainment system failed repeatedly."
Points négatifs : "Entertainment system failed repeatedly."

Points positifs : "The whole crew is so kind"
Points négatifs : "Delta made my whole first flying experience the best."

Points négatifs : "More options for gluten free food. Always get the same dish"

Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Points positifs : "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Points négatifs : "Ras"

Points positifs : "Good crew, as usual with Air France."
Points négatifs : "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Points positifs : "The crew was nice and the seat comfortable."
Points négatifs : "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Points négatifs : "Propreté de l'avion"

Points positifs : "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Points négatifs : "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points négatifs : "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Points positifs : "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Points négatifs : "See above. Overall, very nice experience."

Points positifs : "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Points positifs : "Everything! It was a wonderful experience."
Points négatifs : "Nothing"

Points positifs : "Very little"
Points négatifs : "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et deconcertante.Apres 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"

Points positifs : "I require très aimable. Super pilote."

Points positifs : "Le petit gâteau. Succulent à mort."
Points négatifs : "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Points négatifs : "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Points positifs : "Everything. crew friendly and food/drinks the best"
Points négatifs : "Nothing...all was wonderful"

Points négatifs : "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Points positifs : "Cheap ticket"
Points négatifs : "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Points positifs : "Not much but the staff"
Points négatifs : "No room, boarding was slow, zero bag or legroom"

Points négatifs : "La nourriture pas de choix et personnel pas très aimable."

Points positifs : "Personnels agréables et disponibles. Bonne information quant au retard."
Points négatifs : "Embarquement et contrôle de bagages très mal indiqué (pas dans le hall indiqué)"

Points positifs : "My seat"
Points négatifs : "Crew"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Points positifs : "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Points négatifs : "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points négatifs : "Le retard"

Points négatifs : "Retard significatif au décollage ! Files d'attente immenses à l'arrivée. Cause-->Effet"