Trouvez un vol pas cher Bordeaux - Indonésie

Points positifs : "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Points négatifs : "In-flight entertainment films were a bit limited"

Points positifs : "The flight was good as well as the service"
Points négatifs : "No complaints"

Points positifs : "Amazing crew, confortable seats, great complimentary internet service"
Points négatifs : "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Points négatifs : "Flight was delayed - missed connection in Istanbul"

Points positifs : "Food and plane"
Points négatifs : "IST transit"

Points positifs : "Overall was a nice flight."
Points négatifs : "There’s no entertainment in plane.this the only thing I wish to change."

Points positifs : "We arrived in Athens eventually"
Points négatifs : "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Points positifs : "check in..Gatwick S."
Points négatifs : "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Points négatifs : "The are not nice at all"

Points positifs : "As above"

Points positifs : "Excellent staff."
Points négatifs : "Very cramped, even for economy."

Points positifs : "Food"
Points négatifs : "Plane is old, seats are economy in business class. Dont fly business no need tonpay extra"

Points positifs : "I love the food and the movies"

Points positifs : "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."

Points positifs : "Vree"
Points négatifs : "A little late"

Points positifs : "Turkish do a good job of giving you a good service for your money."
Points négatifs : "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Points négatifs : "A 30 mins delay"

Points positifs : "food and service"

Points positifs : "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Points négatifs : "Nothing. Everything was great."

Points positifs : "flight departed Jhb on time and arrived in Istanbul a few mins earlier than scheduled"
Points négatifs : "1.cabin temperature varied from cold to very warm 2.I asked the cabin crew for a blanket but they forgot about it 3.I ordered a whisky with ice - was given half a tot with 2 small blocks of ice 4.only one person was serving drinks and food on my aisle so it was very slow service (other aisle had 2 crew serving)"

Points positifs : "Professional nice food"

Points positifs : "Largely pain free experience"

Points positifs : "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Points négatifs : "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Points positifs : "The staff were very welcoming and the seats were very comfortable"
Points négatifs : "Flight was a little delayed"

Points positifs : "The food was quite good"
Points négatifs : "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Points positifs : "Nothing"
Points négatifs : "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Points positifs : "Comfortable, on time and as always good service from Turkish Airlines"

Points négatifs : "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Points positifs : "Inflight entertainment"
Points négatifs : "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Points positifs : "Well looked after from start to finish!"
Points négatifs : "Nothing!"

Points négatifs : "My entertainment set didn't work"

Points positifs : "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Points négatifs : "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Points positifs : "On time"
Points négatifs : "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"

Points positifs : "Everything"
Points négatifs : "Would highly recommend"

Points positifs : "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Points négatifs : "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"

Points positifs : "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Points négatifs : "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Points positifs : "their services in the plain and they are very discipline as well"
Points négatifs : "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"

Points positifs : "Friendly good service"
Points négatifs : "Istanbul changing gate to get to such long walk"

Points positifs : "Turkish is always consistently excellent"
Points négatifs : "I liked everything. They are very accomodating towards passengers with special needs."

Points positifs : "I am a disabled passenger. Turkish look after me well."
Points négatifs : "No complaints. Good service"

Points négatifs : "Nothing"

Points négatifs : "The flight was cancelled and I still didnt receice my refund."

Points positifs : "Everything was well taken care of."
Points négatifs : "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Points positifs : "Free meal and drinkd"
Points négatifs : "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Points positifs : "Food."
Points négatifs : "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Points positifs : "The food was ok."
Points négatifs : "I lost my suitcase or had it stolen!"

Points positifs : "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Points négatifs : "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."

Points positifs : "good food, enough leg room"

Points positifs : "The flight was quite comfortable."
Points négatifs : "I find it hard work doing such long flights these days."

Points positifs : "Flight departed on time. Crew were friendly and efficient"
Points négatifs : "Boarding seem to be chaotic, no boarding by group or seat number."

Points positifs : "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Points positifs : "The crew"
Points négatifs : "More support"

Points positifs : "The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased."
Points négatifs : "Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have."

Points positifs : "Everything except delay"
Points négatifs : "Nil"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Points positifs : "Plane was awesome and comfortable"
Points négatifs : "Delayed without updates for hours"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "Flight was delayed, but the crew did all they can to make passengers feel comfortable."
Points négatifs : "No food for vegetarians."

Points positifs : "Food was great and the crew were helpful."
Points négatifs : "Seat could have been comfier!"

Points positifs : "Lufthansa long haul flights has a really cool air flight status system."
Points négatifs : "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points négatifs : "Food"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Crew very good"
Points négatifs : "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Points négatifs : "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

Points négatifs : "Boarding by rows would avoid people rushing to line up ahead of time."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points négatifs : "The plane was delayed"

Points négatifs : "Punctuality"

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points négatifs : "40 minute delay in departure due to late arrival of incoming aircraft."

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "1hr 20 minutes late"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "On board crew was friendly and helpful"
Points négatifs : "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Points positifs : "All"
Points négatifs : "Nothing"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Points négatifs : "No negatives."

Points négatifs : "We had 30 minutes delay"

Points positifs : "Crew amazing"
Points négatifs : "No entertainment."

Points positifs : "Very nice airplane and pleasant crew"

Points positifs : "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Points négatifs : "Nothing,just the seats. Cleanliness was perfect"

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points positifs : "Everything perfect and arrive to destination on perfect time."
Points négatifs : "All positive."

Points positifs : "Comfort"
Points négatifs : "Internet"

Points négatifs : "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Points positifs : "Food was great, enjoyed watching videos, staff very profession and friendly."
Points négatifs : "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Points positifs : "Great airline"

Points négatifs : "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Nice attention and good food. Plane and seats are confortable"

Points positifs : "The flight crew was so friendly and the food was really good."

Points négatifs : "The plane was very hot"

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "KLM staff is great"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Amazing crew"

Points positifs : "the crew was nice"
Points négatifs : "Seat confort on long flights, leg rooms,"

Points négatifs : "lost baggage"

Points négatifs : "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Points positifs : "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Points négatifs : "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Landing"
Points négatifs : "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Very friendly and helpful crew."

Points positifs : "Time and Good clean place.. in This case airpöane.."
Points négatifs : "It was not entreteiment st all"

Points positifs : "Professional crew. Good boarding."
Points négatifs : "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Friendly in-flight personell"
Points négatifs : "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Got to Amsterdam on time and everything was great including the staff"

Points positifs : "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Points négatifs : "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Points négatifs : "Too late i missed my connection flight"

Points négatifs : "old plane, tight and uncomfortable"

Points positifs : "staff was fine"
Points négatifs : "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Points positifs : "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Points négatifs : "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Points positifs : "Manque de place"
Points négatifs : "La place"

Points positifs : "Ras"
Points négatifs : "Le divertissement"

Points négatifs : "Idem"

Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"

Points positifs : "Clean plane , good crew ,"
Points négatifs : "they didn't load my baggage from flight 1 to 2"

Points positifs : "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Points négatifs : "Plus jamais de Kayak"

Points positifs : "Personnel au top."
Points négatifs : "Avion indécent vu le prix des places. Siège étriqué. Écran ridicule. Pas d'usb ni de prise. Repas sans saveur. Petit déjeuner a peine correct. Avion mal nettoyé et j'en passe..."

Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Points positifs : "More leg room"
Points négatifs : "Space"

Points négatifs : "Staff Curtsy and overall gestures!!"

Points positifs : "n/a"
Points négatifs : "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Points négatifs : "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Points positifs : "L’embarquement rapide avec même un décollage en avance chose rare. Ponctualité 12/10."
Points négatifs : "Séjour de 5 jours aller/retour sur Boeing 777 sans escale, le repas médiocre à l’aller est strictement identique au retour. Varié les repas pendant 1semaine ne seraient pas du luxe même en éco. Aucun divertissement pendant 7h de vol, à si, l’itinéraire de vol."

Points négatifs : "Les sièges très serrés. La nourriture très moyenne ( surtout le petit déjeuner )."

Points positifs : "La ponctualité"
Points négatifs : "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"

Points positifs : "Arrivée à l’heure"
Points négatifs : "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"

Points positifs : "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Points négatifs : "Rien pour moi"

Points négatifs : "Les sièges pourraient être rénovés"

Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"

Points positifs : "Had decent room space seats comfortable"
Points négatifs : "My luggage could have arrived for a start"

Points négatifs : "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Points positifs : "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Points négatifs : "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."

Points positifs : "Crew was wonderful and welcoming!"

Points positifs : "Personnel plus que pro"

Points négatifs : "Check in process running smoothly and better announcement of gate change"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points positifs : "Le vol n’était pas turbulent. Le personnel est très pro et à l’écoute. On est arrivé en avance!"

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points positifs : "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Points négatifs : "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Points négatifs : "My entertainment device did not work the entire flight."

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The staff..the attentions..food."

Points positifs : "Didn’t like the sandwich offered"

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Le petit gâteau. Succulent à mort."
Points négatifs : "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Points positifs : "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Points négatifs : "Le dépose bagages, la non-assistance du personnel a l’enregistrement"

Points positifs : "Staff was so helpful and attentive to our needs.Providing service with a smile."

Points positifs : "Disponibilité et flexibilité des gens du comptoir"
Points négatifs : "Rien tout était parfait"

Points négatifs : "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."

Points négatifs : "trop de retard"

Points positifs : "L’equipage, le confort, le système multimédia avec écran lumineux bon son et connectivité wifi pour tablette personnelle"
Points négatifs : "Le retard important dû à la météo. C’est la faute de personne"

Points positifs : "Le divertissement"

Points positifs : "La disponibilité et l’amabilité du personnel à bord"
Points négatifs : "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"

Points positifs : "did not get the flight,because of no not given correct notice"
Points négatifs : "don't know,flight missed..virgi s fault 100%"

Points positifs : "Nothing"
Points négatifs : "Everything!"

Points négatifs : "More comfortable seats."

Points positifs : "Love Etihad service"
Points négatifs : "Snacks, i didn't want set meal"

Points positifs : "Overall satisfied.."

Points positifs : "Crew excellent,food excellent,was very surprised after reading some bad reviews on the net."
Points négatifs : "Having pyjama to wear will have equalised Qatar business class."

Points positifs : "Flotte très moderne"
Points négatifs : "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"

Points négatifs : "Foord service poor overall"

Points négatifs : "More cabin staff only 3 attendants for a packed flight Long wait for another plane to land so people could get on Late landing Generally uncomfortable due to full plane and inconsiderate people May not use again"

Points positifs : "Etihad crew are awesome. The A380 is the best plane in the skies"
Points négatifs : "Free upgrade to business class? Because everything was perfect!"

Points positifs : "The flight entertainment system was fantastic."
Points négatifs : "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"

Points positifs : "Good crew"
Points négatifs : "Service could have been better"

Points négatifs : "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."

Points positifs : "Yes"
Points négatifs : "Everything was great"

Points positifs : "Good value for money."
Points négatifs : "Slow processing at boarding with unnecessary additional bag search."

Points positifs : "Seats near me were empty"
Points négatifs : "There was no vegetarian food. This is a big thing. The stewardess walked past me although I was waiting to buy from duty-free."

Points positifs : "Main meal (Singapore noodles) was actually ok."
Points négatifs : "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."

Points positifs : "I had a really good asigned seat"
Points négatifs : "Still no Harry Potter films"

Points positifs : "Les films et le casque confortable . Équipage agréable et avion confortable"
Points négatifs : "Nourriture moyenne mais correcte."

Points positifs : "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Points négatifs : "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."

Points négatifs : "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Points positifs : "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Points négatifs : "Rien"

Points positifs : "Not applicable"
Points négatifs : "Lack of ability to cancel"

Points positifs : "Crew tried to make the best of the situation. Food"
Points négatifs : "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Points positifs : "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Points négatifs : "Nothing"

Points positifs : "Cleanness + Friendly"
Points négatifs : "Plane is little far way from terminals compare to Emirates flights"

Points positifs : "The staff were great and very nice and helpful. It was very quiet in business class and we enjoyed that as economy was really crowded. The business class lounge was nice but needs a quiet area where people who have long layovers (like us) can lay down and have a darkened room for a bit of rest."
Points négatifs : "The seat I was in was very hard and definitely needs more padding. My but was killing me during the flight but the cabin crew helped me by gin I got me 2blankets to fold up and sit on. The pillows are way too big and hard. I recommend paring them down the size they currently are. I was in seat 7-E. The business class bus was last to come so we waited for a long time to get to the plane. Most of economy was boarded before us. But not really a big problem as we did get on the plane with no problem."

Points positifs : "Amabilité du personnel et qualité de la nourriture"
Points négatifs : "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"

Points positifs : "The new A380 was great"
Points négatifs : "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Points positifs : "Confort de l'avion excellent surtout pour les grandes personnes"

Points positifs : "Confort correct. hôtesse à l'écoute"
Points négatifs : "Emplacement des jambes un peu juste pour les grandes personnes"

Points négatifs : "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"

Points positifs : "Great vegetarian food and good assortment of latest movies/tv shows."

Points positifs : "Le confort , le calme"

Points positifs : "The air staff were so good!!! So friendly and so attentive!!"
Points négatifs : "Nil"

Points positifs : "Not much. Free shower at the airport was welcome."
Points négatifs : "Abu Dhabi airport is poorly designed, crowded and confusing. For some bizarre reason, we had to exit the boarding area (we had arrived very early), and then re-enter at the end of a VERY long line, then dispose of the water we had bought AFTER we had already gone through one set of security checks, to have another bag search inside the boarding area. (???) For a 14 hour flight, you might expect a bit more in the line of amenities (like the Singapore Airlines pamper kit). It’s also nice to know on a long haul what you might be eating (a la Singapore Airlines menu card), but not on Etihad. Also the movies on offer through the entertainment system were a bit stale and dated. They also had no arrivals cards in English, and finding them at Sydney Airport is a nightmare. (Why do we still do the stupid things, anyway?) Then, to top it all off, after a tiring flight, Sydney Airport put on their best demonstration of appalling and confusing crowd control at the baggage carousels and getting through customs. Used to think Etihad was a quality experience, but it doesn’t seem so any more."

Points négatifs : "Small seats-space limited."

Points positifs : "Food was great!!!"
Points négatifs : "Crew not friendly!! Flight dropped cup and napkin never excused herself- smh"

Points positifs : "Nothing"
Points négatifs : "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"

Points positifs : "The service onboard was great, the crew were attentive and looked after the passengers."
Points négatifs : "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Points positifs : "Not a lot"
Points négatifs : "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Points positifs : "Etithad was amazing gorgeous happy staff, plane was comfortable and food outstanding"

Points positifs : "I liked the flight from abhudhabi to hyderabad"
Points négatifs : "On board staff not responding not friendly"

Points positifs : "Staff were very friendly."
Points négatifs : "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Points positifs : "Entertainment good variety."
Points négatifs : "Poor service this time. Been with Etihad many times, always been 1st class service. This time was poor. Came round once with food and drinks, followed by coffee later...not the usual standard."

Points positifs : "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Points négatifs : "Food and comfort of seats. Pretty standard long-haul experience."

Points positifs : "Food"
Points négatifs : "The toilet configuration is not good. It is cramped and the sink positioing makes It difficult to wash your teeth."

Points positifs : "attentive staff"
Points négatifs : "nothing"

Points négatifs : "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."

Points négatifs : "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."