Trouvez un vol pas cher Bretagne - Afrique

Points négatifs : "Very nice crew and great food"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points négatifs : "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Points positifs : "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Points positifs : "The socks offered in business were comfortable and nice looking. The red wine was good."
Points négatifs : "The food was just average and the seat not too comfortable"

Points positifs : "Usual faultless KLM experience"
Points négatifs : "Nothing."

Points positifs : "Pleasant crew. Appropriate and efficiently served snack."
Points négatifs : "Boarding and disembarkation were slow."

Points positifs : "Customer care was super supportive"
Points négatifs : "Inflight sandwiches"

Points négatifs : "KLM crew exceed our expectations"

Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"

Points positifs : "Slow service."
Points négatifs : "Better communication!"

Points positifs : "The friendliness of the crew"

Points positifs : "Seat was good"
Points négatifs : "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Points positifs : "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Points négatifs : "Doesn't"

Points positifs : "Crew was fantastic, seats and entertainment was great. Very good food choices."
Points négatifs : "Everything was very good."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points négatifs : "The plane was very hot"

Points positifs : "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Points positifs : "Crew was great and professional."
Points négatifs : "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Points négatifs : "Flight cancelled"

Points positifs : "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Points négatifs : "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Points positifs : "My seat at the window was great and the staff really friendly and courteous!"

Points positifs : "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Points négatifs : "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Points positifs : "On time and friendly crew"
Points négatifs : "Boarding needs improvement"

Points positifs : "Friendly and efficient crew. Flights were on time if not even early."

Points positifs : "They considered my reguest of vegiterian food."
Points négatifs : "I have no complaints."

Points positifs : "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Points négatifs : "There were several flight delays and gates were changes a few times."

Points positifs : "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Points négatifs : "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Points négatifs : "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Points positifs : "MCR airport Mert & Greet parking was smooth and efficient."
Points négatifs : "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Points positifs : "Crew was very friendly. Nice that wine was served without charge."
Points négatifs : "Announcements from the cockpit were hard to hear. Food has been better in past."

Points positifs : "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Points négatifs : "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Employees were very friendly"
Points négatifs : "The seats were very small"

Points positifs : "Very friendly onboard personnel - I really had kind of homy feeling."

Points positifs : "Overall booking and airport was ok. Food was also actually quite good."
Points négatifs : "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Points positifs : "Excellent service. A meal , drink and a coffee included which we were not expecting."

Points positifs : "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Points positifs : "Interior of the plane was clean. Smooth landing."
Points négatifs : "Pilot did not avoid turbulence"

Points positifs : "The boarding was easy and you didn't have to wait inline for that long"
Points négatifs : "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Points positifs : "Food was excellent, frequent and filling"
Points négatifs : "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Points négatifs : "The movie selection did not seem extremely varied."

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Nice to have a wrap for the snack."
Points négatifs : "Would have preferred boarding by row - back of the flight first so would have been more organized."

Points positifs : "Norhing"
Points négatifs : "They have mabaged to lost my luggage"

Points positifs : "Overall everything was ok."
Points négatifs : "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Points positifs : "Really friendly staff. Great service"

Points positifs : "La ponctualité."
Points négatifs : "Variété des boissons proposées."

Points négatifs : "The food was not as usual."

Points positifs : "Seats ok. Crew is super. Drinks offered"
Points négatifs : "Nothing, AF rocks"

Points positifs : "It was a decent train ride."
Points négatifs : "Stating it’s a train from the beginning and not having to go from one train station to another."

Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Points négatifs : "Short and sweet"

Points positifs : "Very friendly crew"
Points négatifs : "In-flight system had some errors"

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "n/a"
Points négatifs : "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Points positifs : "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Points négatifs : "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Points positifs : "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Points négatifs : "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "The crew was excellent and surprisingly the seats were comfortable."
Points négatifs : "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Points négatifs : "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Points négatifs : "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Points positifs : "The crew was very friendly."
Points négatifs : "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Points négatifs : "Really hard to get boarding passes online"

Points positifs : "The crew was very helpful in all respects."
Points négatifs : "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Points négatifs : "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Points positifs : "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Points négatifs : "There was no entertainment and the food could be better"

Points positifs : "Crew was wonderful and welcoming!"

Points négatifs : "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points positifs : "great food, entertainment and seat comfort"
Points négatifs : "nothing"

Points positifs : "crew was wonderful, great food, quick boarding"
Points négatifs : "cant think of anything"

Points négatifs : "Great experience"

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "Plane was new, and seatback screen responsive and functional."
Points négatifs : "Economy seats not very comfortable, very tightly packed together"

Points positifs : "The transfer times were excellent"

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points positifs : "DIY snack area"
Points négatifs : "Food and seating"

Points positifs : "The crew were polite and friendly"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The crew"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Points négatifs : "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Points positifs : "Didn’t like the sandwich offered"

Points négatifs : "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "No extra charge for simple refreshments."

Points positifs : "Quick and efficient not lying more to say or critique."
Points négatifs : "Coffee and a bread roll as a snack??"

Points positifs : "Everything"

Points négatifs : "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Points négatifs : "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Points positifs : "Great service, decent food"
Points négatifs : "There was no WiFi on the plane"

Points positifs : "On time."
Points négatifs : "Did not seat together passengers, although booked and checked in at the same time."

Points positifs : "Their evacution video is interesting"
Points négatifs : "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points positifs : "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Points négatifs : "I just expected better toilet bag for business but what was given out was just basic."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points positifs : "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Points négatifs : "Nothing to like"

Points positifs : "Plane departed early and arrived early. No incident."
Points négatifs : "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Points positifs : "Nothing"
Points négatifs : "The food, the entertainment"

Points négatifs : "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."

Points négatifs : "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Points positifs : "The crew was not grntle"

Points positifs : "Flight was smooth"

Points négatifs : "Delayed takeoff. That happens but very poor communication about the delay."

Points négatifs : "OK flight, evening Business class"

Points positifs : "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Points négatifs : "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Points négatifs : "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Points négatifs : "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Points négatifs : "Better pillows...as simple as that"

Points négatifs : "This flight had the least legroom of any flight I've ever taken."

Points positifs : "Seamless boarding, departed and arrived on time."
Points négatifs : "Very surly and unhappy looking crew"

Points positifs : "Crew were friendly and helpful."
Points négatifs : "Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic."

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points positifs : "Peu de place pour les jambes Équipage très sympa"
Points négatifs : "Plus de place pour les jambes mais vol rapide donc Ok"

Points négatifs : "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Points positifs : "Very new and clean plane."
Points négatifs : "Nothing it was all good."

Points positifs : "On time and complimentary drink"

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points positifs : "Amazing crew helped us check in our luggage at a reduced rate."
Points négatifs : "More inter European connections at more competitive price"

Points négatifs : "It was delayed by 4 hours"

Points négatifs : "Alitalia is the worst airline company"

Points positifs : "I don't think I say anything I liked."
Points négatifs : "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Points positifs : "Nothing"
Points négatifs : "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Points positifs : "good onboard service"
Points négatifs : "the business class wasnt really so good to my expectation."

Points positifs : "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Points négatifs : "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Points positifs : "Pleasant normal flight."
Points négatifs : "In-flight announcement was very very quick and hard to understand."

Points positifs : "All good.."

Points négatifs : "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Points positifs : "Comfortable seats"
Points négatifs : "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Points positifs : "Comfortable seats"
Points négatifs : "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Change of gate with no notification or announcement. Not comfortable flight."

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points positifs : "Nice new plane (Embraer), row 4 had long seat pitch"
Points négatifs : "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Points négatifs : "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Points négatifs : "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points positifs : "Crew was pleasant there were many seats vacant"
Points négatifs : "Flight boarding starte 25 minuets late"

Points négatifs : "the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often."

Points négatifs : "Change of gate at BCN with no notification"

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points négatifs : "Because the flight was one hour and a half late"

Points négatifs : "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Points négatifs : "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Points positifs : "nothing special"

Points positifs : "I liked very muche the flights time table."
Points négatifs : "I have nothing to add hear."

Points positifs : "Nothings"

Points négatifs : "They could offer a bottle of water for the people who payed the extra fee for the sitting in front"

Points positifs : "nothing to like about this flight"
Points négatifs : "just try to be on time, for once."

Points positifs : "Leather seats and plenty of leg room. Flight was on time."

Points positifs : "Booked front row seats with great leg room which was comfortable"
Points négatifs : "N/A"

Points positifs : "Budget carrier. No frills. You get what you pay for."
Points négatifs : "At least provide water."

Points positifs : "Board on time or at least updates why we are waiting."
Points négatifs : "Communication"

Points négatifs : "Delayed by 4 hours"

Points positifs : "Le pilote et copilote très sympathiques"
Points négatifs : "Pas d accueil dans l avion, chef de cabine triste et pas ravi de travailler. Équipe peu chaleureuse, ni souriante. Pas d au revoir en sortant de l avion non plus"

Points positifs : "Fast boarding"
Points négatifs : "Nothing"

Points positifs : "It left on time and the service was reasonable."
Points négatifs : "This probably isn't to do with EasyJet, but the Nice airport was a disorganised mess. It was under-staffed and there was some type of problem where they wouldn't let anyone leave the airport for an extra hour."

Points positifs : "The crew was the best we've experienced in years of travel."
Points négatifs : "Non-reclining seats were less comfortable than most."

Points négatifs : "Plane delayed and overbooked"

Points positifs : "Crew were lovely and happy and kept us abreast of the problems that caused a delay in departure."

Points négatifs : "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Points positifs : "Flight was smooth and on time"
Points négatifs : "I don't like the boarding procedure and I have problems with the legroom between seats. But then it's a no frills airline and the price was attractive."

Points positifs : "Typical low cost airline. Not Much to praise"
Points négatifs : "Flight delayed two hours. Terminal for exit in Budapest for final boarding on Tarmac basically a tin warehouse. Stood a very long time. On tarmac and busses in Paris. Reason it’s low cost."

Points positifs : "The crew was very nice. All smiles"
Points négatifs : "We give our tickets to board and they tell us we have to put our purse backpack in our suitcase. Why? Really we are boarding. Of course it didn’t fit so we are charged 60 euros!! Per bag !! There are five of us so 300 euros. It’s no better than extortion. Then we pay and give our tickets and wait."

Points négatifs : "Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats"

Points positifs : "Courteous crew. Helpful at check in."
Points négatifs : "No Entertainment. Luggage limits. No food. Selling items during flight."

Points positifs : "The crew was AMAZING!!"

Points négatifs : "takeoff and landing weren’t very comfortable"

Points positifs : "Mature Cabin Manager, calm demeaner, professional with informative PA’s. Relaxed flight, on time, uneventful. Thoroughly enjoyed the experience."
Points négatifs : "A hot breakfast"

Points positifs : "Boarding from both front and back of plane made it faster and easier"
Points négatifs : "Flights were delayed"

Points positifs : "Travel on time"
Points négatifs : "Boarding was a mess, we rather to wait and be the last, it took more than 1 hour the boarding process with not that many passengers"

Points négatifs : "Airport - took way way too long for security. I had to rush which was v v difficult as I have a Prosthetic right leg!! Plus security took away my aftershave but yet allowed a lady to bring in a 500ml skin cream!?!?"

Points positifs : "Cheerful crew"
Points négatifs : "Not waiting for 90 mins in Luton"

Points positifs : "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Points négatifs : "no further comments"

Points négatifs : "Flight delayed by 73 minutes for take-off"

Points positifs : "Plane itself was OK"
Points négatifs : "Check in was dismal: I arrived in plenty of time with just three people in front of me in the queue, yet nearly missed my flight because they were all checked-in so slowly. Then when I had the temerity to mention politely that check-in had been very slow, she made no apology and was very rude."

Points négatifs : "lost my bag - very inconvenient"

Points négatifs : "Boarding at gate 43 at Berlin was very bad. Encouraged to go to gate very early. The gate area wasn’t pleasant. Once checked in through the gate we had to stand in a cramped fenced off area for more than 30 mins Seating on aeroplane cramped Everything else was good."

Points positifs : "I hve never had a so aoft landing, the pilots were the best!"

Points positifs : "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Points négatifs : "We will seriously think of a different air line"

Points positifs : "All the rest was fine I was happy with you service"
Points négatifs : "The delay in on way going and coming back the only issue"

Points positifs : "quick flight staff excellent"
Points négatifs : "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."

Points positifs : "Great company! On time Super professional Friendly"

Points positifs : "Well organized and friendly cabin crew with smooth flight. Didn't order food on flight so I couldn't say how it was. It was a basic flight so no entertainment either."

Points positifs : "Slick boarding. Smooth landing."
Points négatifs : "Hard seat."

Points positifs : "Arriving"
Points négatifs : "Gate announcements. Flight was delayed so screens just kept showing "Gate info at 12.30" At 12.30 I checked the board and it said "Gate closes at 12.35". Quite ridiculous, and caused unecessary stress."

Points positifs : "Crew, staff,"
Points négatifs : "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."

Points positifs : "Smooth and quick on time boarding."
Points négatifs : "The plane was flying very low all the way and it was a bit suspicious."

Points positifs : "Fly leaves on time"
Points négatifs : "Seat too small and did not move, no entertainment and no food"

Points positifs : "Good flight on time"
Points négatifs : "Security and gate check ins are too many / too slow."

Points positifs : "Efficient, fast, decent legroom as we were on the exit row."
Points négatifs : "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."

Points négatifs : "Too warm in airplane at boarding and took to long to cool"

Points positifs : "Nothing."
Points négatifs : "They made us pay for our bag even though we only had one and it fit into the measurements. They said it was because it was full but they still made us pay 60 euros each. Making it a 120 euro more than it should have been. They also pretended not to speak English when we tried to talk to them about payment even though they spoke perfect English when they told us the cabin overheads were full. Will definitely be contacting kayak about this."

Points positifs : "Nothing"
Points négatifs : "The App did not instruct me to pay for luggage ahead if time or else the will rip me iff at the check in gate. the check in staff were rude and NOT understanding . I will never fly EasyJet EVER again"

Points positifs : "Flight was good, on time and everything went smooth"

Points positifs : "Everything waa straightforward. No major issues."
Points négatifs : "Our seats did not recline. In addition, the gate to board at the Amsterdam airport would benefit from more chairs as everyone was waiting in a line for some time while waiting to board."

Points positifs : "Adequate for short flight"
Points négatifs : "Cramped seating Long wait on jet ramp"