Trouvez un billet d’avion pas cher pour l' Afrique

Points positifs : "The crew was amazing and took measures to make the flight Covid safe"
Points négatifs : "The food was not the best and Twistees weren't available. Also the seats felt narrow"

Points négatifs : "Flight going out cramped seats, going back much bigger space and USB ports. Cabin crew weren’t very cheerful"

Points positifs : "I didn’t like anything"
Points négatifs : "The female FA gave me an attitude when I asked about moving to a window seat"

Points positifs : "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Points négatifs : "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."

Points négatifs : "Primind bagajele"

Points positifs : "From checkin to luggage collection - the flight was easy and without hassle. We left slightly later than scheduled but arrived slightly earlier than scheduled. Staff from check in to those onboard we polite and professional. The aircraft was clean, bright and appeared in good order."
Points négatifs : "Luggage collection took a little while longer than I would have expected - only a minor point, nothing to change airlines for."

Points positifs : "All was good"

Points positifs : "Le confort à bord"
Points négatifs : "L'embarquement et le retard du vol"

Points négatifs : "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."

Points positifs : "Bad seats, too small"
Points négatifs : "3 hours late taking off"

Points négatifs : "The flight itself was absolutely fine but we are very unhappy with the what lastminute.com did regarding our tickets. (As you will see when you look at the notes for our case). We shall be seeking legal assistance upon the return from our holiday & contacting you/lastminute.com for compensation."

Points positifs : "fabulous flight and crew"
Points négatifs : "Perfect take off perfect landing so smooth nothing more can be better - Thank you!"

Points positifs : "Boarding process was smooth and the flight was on time."
Points négatifs : "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."

Points positifs : "It was only an hour and a half from Rome"
Points négatifs : "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."

Points positifs : "On time , comfortable seats , nice staff"
Points négatifs : "Nothing"

Points positifs : "OK"
Points négatifs : "Flight delayed by 45 mins"

Points positifs : "It was a cheap budget flight which gets you from A to B with no frills !"
Points négatifs : "The check in was sooo long both at Southend & Catania very disorganised & no consistency I got charged twice for one large suit case with 5 people travelling in our party the person on the next check in desk didn't get charged at all !!!"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "The lounge and the staff were wxcellent"
Points négatifs : "Lack of information about reason for initial two-hour delay"

Points positifs : "Good service throughout"

Points négatifs : "Peu de place pour les jambes. Décollage avec une heure de retard sans explication. Un mini-sandwich en guise de repas."

Points positifs : "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Points positifs : "Comfortable and competativly priced, snack and a water included, more if you want to pay, but not overly priced."

Points négatifs : "Leg space was terrible. Just sitting my knees were touching the front seat, was unable to move."

Points positifs : "Nothing"
Points négatifs : "Long delay. Flight was due at 1820. Arroved in milam hotel at 0030"

Points positifs : "The crew were nice."
Points négatifs : "An hour delay, a cheap sandwich and no entertainment."

Points positifs : "Professionalism"
Points négatifs : "Food"

Points positifs : "nothing"
Points négatifs : "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"

Points positifs : "I got to where I needed to go."
Points négatifs : "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"

Points positifs : "The security process at the airport was the best and fastest I have had. Flight was however delayed. But flight was short and enjoyable."
Points négatifs : "The delay of the flight could have been handled better. We were not advised why it was late or anything. But overall experience was good. Thanks"

Points positifs : "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Points négatifs : "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."

Points positifs : "The short flight."
Points négatifs : "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."

Points positifs : "Quick and easy boarding"
Points négatifs : "Food and no entertainment, crew was not consequent with safety rules."

Points positifs : "Friendly attendants on roomy older plane."
Points négatifs : "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."

Points positifs : "Tea and coffee should be included not you have to buy it!"

Points positifs : "Sièges confortables avec beaucoup de places pour les jambes"
Points négatifs : "Juste un petit sandwich comme repas"

Points positifs : "Excellent service and a delightful crew."

Points positifs : "Comfortable flight. Polite and friendly team."

Points positifs : "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."

Points positifs : "1. The Flights Attendents we unfriendly and inpatient."
Points négatifs : "1-No entertainment 2-No wifi 3-Seats extremely close 4-Food awful, sandwich was soggy 5- Only water is complimentary 6-No frequent flier of US airlines for frequent flier points 7-Lost bag due to the tag being ripped off"

Points négatifs : "Worst leg room ever. I am 6'2" and had to sit sideways due to my knees jammed into the seat infront of me"

Points négatifs : "Late boarding. Later take off. Even later arrival (no gate available)."

Points positifs : "The staff were friendly and helpful. I was provided with a snack and a drink although since I am an old traveler I remember better snacks :-)"
Points négatifs : "There is little that I can think of which I disliked about this flight to Vienna, I would use Air Malta again"

Points positifs : "Boarding was easy, check in online to save time and get a better seat"
Points négatifs : "No entertainment and seats are small"

Points négatifs : "Make sure to get to the airport early if leaving from Prague. Everything is disorganized and lines are very long"

Points positifs : "Fast, efficient, easy"
Points négatifs : "Nothing"

Points négatifs : "Most limited legroom ever."

Points positifs : "Relatively on time. Friendly crew."
Points négatifs : "Only had a bar of soap for the bathroom for everyone to use. Didn't seem very hygienic."

Points positifs : "Even though the airplane was packed, I didn't feel crowded."
Points négatifs : "There was no power outlet to recharge the phone and no entertainment."

Points positifs : "The seats are comfortable.nice leg room."
Points négatifs : "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "The price is affordable"

Points positifs : "Seats super comfortable. Big screen entrainment."
Points négatifs : "One more time offer drinks for a very long travel time (other 10H)."

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Points négatifs : "The Kayak website sucks"

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Food and price"
Points négatifs : "On time departure"

Points positifs : "Crew was nice."
Points négatifs : "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Points positifs : "The in flight snack was surprisingly diverse and tasty."
Points négatifs : "We had to take a bus from the gate to the plane, which is fine. But we stood on the bus at the gate for 10 minutes after it was completely full before it finally drove to the plane. Then when we were just outside the plane we had to wait again for several minutes before they would let us off."

Points négatifs : "So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst."

Points positifs : "Nothing stood out. Legroom was ok."
Points négatifs : "Boarding was confusing and poorly managed."

Points négatifs : "TAP was late getting the first flight out, offered almost no help and almost left 22 people stranded in Portugal and tried to get us to pay for a new flight at our own expense. Customer service was terrible. Multiple people in line said they had been stranded in Portugal by TAP airlines before."

Points positifs : "Everything was on time"
Points négatifs : "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Points négatifs : "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"

Points négatifs : "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Very efficient and competent crew. Very much like the A330 plane."
Points négatifs : "On our flight from Lisbon to Paris Orly the baggage took two hours become it was delivered. We were later told the baggage crew forgot some of the bags."

Points négatifs : "The moment to enter to the airplane needs to be more organized. The food served was terrible. No air conditioning during the time we were waiting inside the airplane."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"

Points positifs : "I would def use this airline again."
Points négatifs : "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points négatifs : "The flight was with some delay."

Points positifs : "The crew and passengers were in a great mood on a Saturday night flight feom Orly to LIS"
Points négatifs : "There were papers and debris from previous flight still on the floor. Clearly they did not vacuum. If yoy want piece and quiet, this is not thw late flight for you."

Points négatifs : "Flight delay"

Points négatifs : "There was very bad turbulance and none of the crew said anything about it."

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "Prompt and courteous"
Points négatifs : "Not enough leg room, just not enough space al the way around to be comfortable."

Points positifs : "The pilot could fly the plane."
Points négatifs : "The servers were rude."

Points positifs : "Food was of good quality."
Points négatifs : "Boarding was slow. A group of very rowdy passengers who showed zero consideration for their fellow passengers and whom the crew did little or nothing to restrain, other than confiscating a bottle of alcohol they carried on board."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points négatifs : "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."

Points positifs : "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Points négatifs : "N/A"

Points négatifs : "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Points positifs : "Ayant proposé de céder la place à un couple qui ne serait ainsi pas séparé l’hôtesse m’a placé dans un endroit plus confortable pour mes jambes et n’a cessé de me remercier. Alors que c’était la moindre des choses.merci à elle"

Points négatifs : "Procédures d'embarquement pas conformes aux règles COVID"

Points positifs : "l’atterrissage était parfait. L’enregistrement L’embarquement Le vol en lui meme s’est bien deroulé"
Points négatifs : "Je n’ai pas apprécié comment une membre de l’équipage du nom de mercedes s’adresse aux clients d’un air hautin contrairement au reste de l’équipage . Lors de la première étape l’enregistrement plusieurs machines d’impression de boarding pass ne fonctionnaient pas ce qui nous a fait perdre du temps."

Points positifs : "Price"
Points négatifs : "The boarding was very slow and to seat to small for me."

Points positifs : "It was a very nice, standard flight. Nothing remarkable good or bad."

Points positifs : "..."
Points négatifs : "...."

Points positifs : "On time"
Points négatifs : "Seats and legroom"

Points négatifs : "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."

Points positifs : "Le personnel, l'espace pour le sièges et l'avion en lui même"
Points négatifs : "Ras"

Points négatifs : "Baggage claim was nearly one hour long"

Points positifs : "Retard de 2heures service nul"

Points négatifs : "Not even water is offered to people"

Points positifs : "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."

Points positifs : "Quick and convenient"
Points négatifs : "Delays are always an issue"

Points positifs : "Rapide et à l’heure"
Points négatifs : "Un repas inclus!"

Points positifs : "les sièges sont vraiment confortable par rapport à d'autres compagnies le pilote nous a indiqué l'itinéraire de vol et les villes survolées"
Points négatifs : "un petit encas inclus dans le prix du billet serait 1 plus ainsi que des prises usb"

Points négatifs : "Décoller à l'heure..."

Points positifs : "L’humour du personnel de bord et du commandant de bord . Merci"

Points négatifs : "Etre a l'heure dans au moins un des sens"

Points négatifs : "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"

Points positifs : "Le personnel oui sympathique"

Points positifs : "Départ à l'heure"
Points négatifs : "Rafraîchissements gratuits et non payants"

Points positifs : "Le service à bord, les membres d'équipage, la flotte: nouveau Boeing avec nouvel éclairage et compartiment à bagages, magazine Transavia à jour, embarquement rapide, vol à l'avance, annonces du suivi du vol, TOP !"

Points positifs : "Avec l’application plus besoin d’imprimer le billet, gain de temps"
Points négatifs : "Je n’avais pas prévu d’envoyer mon bagages à main en soute"

Points positifs : "They changed the flight schedule and i asked them for refund and i did not get my money back"

Points positifs : "Pour du lowcost c’etait parfait"

Points négatifs : "Delay..."

Points positifs : "Everything was fine"
Points négatifs : "No problems"

Points positifs : "Confort .ponctuel"
Points négatifs : "Pas pu choisir mon siege"

Points positifs : "We departed on time It was cheap to check a bag"

Points positifs : "Repas très correct"
Points négatifs : "Embarquement très long"

Points négatifs : "Transavia est une honte, c'est un low-cost certe, mais il n'empêche j'ai souvent des problèmes avec eux et je voyage beaucoup. Arrivé a l'heure pour l'enregistrement, il y a eu une alerte au colis suspect, la zone est donc évacuée. Une fois le problème levé, l'enregistrement n'est plus possible car Transavia a envoyé le vol laissant tout les passagers restant sur le carreau. La solution proposé par Transavia, "racheté un billet"! Merci Transavia! pour moi c'est fini, une compagnie qui réduit les couts je peux comprendre, une compagnie qui n'aide pas ses clients est une honte, surtout en rejetant la faute sur vous. Le service client est uniquement la pour s'excuser, c'est bien les excuses, ca coute pas chère, mais les solutions elles vous pouvez toujours courir. Une honte."

Points négatifs : "Mauvaise communication des informations de vol par l’équipe à l’enregistrement des bagages qui nous a coûté un vol"

Points positifs : "Ponctuel , avion récent"
Points négatifs : "L’embarquent fast line ne sert à rien tout le monde embarque ensemble"

Points négatifs : "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"

Points positifs : "Pour ce vol Respect des horaires et bagages,personnel de bord très agréable"
Points négatifs : "Rien à redire."

Points négatifs : "30€ pour 20kgs c’est cher par rapport à Tuifly par exemple."

Points positifs : "The flight was on time."
Points négatifs : "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"

Points positifs : "The crew were very nice"
Points négatifs : "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"

Points positifs : "Équipage sympathique. Vol sans retard"
Points négatifs : "Fast track inutilisable. J'ai payé pour une place et on m'a changé de place d'office. Quel intérêt de payer des services inexistants.... Catarina Alves"

Points positifs : "All went well with no interference."

Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"

Points négatifs : "Free tea & coffee would be ideal"

Points négatifs : "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"

Points positifs : "Personnel de bord très serviable"
Points négatifs : "Une de nos valises a été laissée à Paris"

Points positifs : "Aimabilite"
Points négatifs : "Retard de l’équipage de 2h00"

Points positifs : "The crew was personable. Flight was on time."

Points négatifs : "Transavia delayed 1:30h the flight."

Points positifs : "Siège confortable : pas beaucoup de place pour les jambes mais suffisamment confortable quand on mesure 1,87 m Embarquement rapide"
Points négatifs : "Absence de repas / collation offert (vol court donc ca passe ) Aucun divertissement"

Points positifs : "Retard deux fois de suite en une semaine"

Points positifs : "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Points négatifs : "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"

Points positifs : "Great crew and seat"
Points négatifs : "Could have offered more included meals and drinks"

Points négatifs : "Food options and number of times meals are served could be improved."

Points négatifs : "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"

Points positifs : "The flight was on time and the staff were great."
Points négatifs : "The seats are quite worn, with crumbs and drips here and there from previous flyers, and the magazines very dog-eared - makes you feel a bit like you don't want to touch anything."

Points positifs : "We really like the crew"
Points négatifs : "If they offer something to drink"

Points positifs : "The plane was new and very comfortable"
Points négatifs : "Free snack"

Points positifs : "Crew was great"
Points négatifs : "The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later"

Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"

Points positifs : "The crew was very amazing, the seat at the plane was ok"
Points négatifs : "Was another good experience with kayak."

Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Points positifs : "Friendly staff"
Points négatifs : "No working movie screens and no outlets"

Points négatifs : "check in was slow"

Points positifs : "Comfortable seats from the good old days on board B 737"

Points positifs : "The crew and service, the overall flight was good."
Points négatifs : "The waiting time, boarding,"

Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Points négatifs : "It is an airline that deceives you"

Points négatifs : "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Points positifs : "They we're on time and orderly boarding."
Points négatifs : "I did not like the fact that you Kayak did not put notes in booking about having to buy a SEAT AND TO PAY FOR HAVING TO PAY FOR CHECKING A BAG. YOU NEED TO TELL PEOPLE UP FRONT WHEN WE BUY A TICKET THAT IS A LOW PRICE ALL THESE EXTRAS HAD TO BE PAID. PLUS THE TICKET COUNTER DOES NOT TAKE PAYMENT FOR BAGS IN MARCO POLO AIRPORT. I HAD TO HO UPSTAIRS TO A SEPARATE COMPANY AND WAIT TO PAY! ON TOP OF THAT. THE AGENTS CHECKING HAD A BAD COMPUTER. 2 AGENTS TO CHECK IN 120 PEOPLE. I KNOW YOU WON'T GIVE THIS INFO OUT SO I WILL NEVER USE YOUR SERVICE AGAIN."

Points positifs : "Everything was great!"

Points positifs : "Flight itself was ok"
Points négatifs : "Checkin was a chaos, different cues and no signs explaining where, crew arrived nonchalant and did bot give specific instructions or tried to appease the excalating situation among passengers cueing for a long time"

Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"

Points positifs : "They give you free pillows and blankets."
Points négatifs : "First, this airlines charges up to $150 for the first checked bag. They don’t even inform you of this at any moment while purchasing you ticket. You find this out when you get to the airport. Second, they charge you for everything in this flight. They say the entertainment is complementary, but you have to pay for headphones. On the shorter flights, they even charge you for water!"

Points positifs : "Good seating space."
Points négatifs : "Food & drinks are expensive, but we brought our own."

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Points positifs : "The crew were faultless, friendly and attentive."
Points négatifs : "The flight was cramped. For a shorter flight from Madrid to Tel Aviv Air Europa uses a state of the art Boeing 787 Dreamliner which lives up to its name. Why they don't use this aircraft for the long haul flight beats me. I'd rather be comfortable for 10 hrs and suffer for 5 instead of the other way around. Still, looking forward to the last leg home."

Points positifs : "the room"

Points positifs : "The aircraft was comfortable and the crew was nice, generally speaking."
Points négatifs : "The entertainment center requires you to download an app before departure but nobody tells you to do so until you're onboard and might not have access to the Internet. Then it requires an update that never gets installed... It's over all too complicated. Dinner wasn't very generous."

Points négatifs : "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."

Points positifs : "Nothing"
Points négatifs : "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."

Points positifs : "Flight was on time and without incident,"
Points négatifs : "There is nothing I did not like."

Points positifs : "This A330 had IFE in Coach unlike other A330s the airline flies. That said, the IFE has limited choices."

Points positifs : "Will never fly this airline again"

Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"

Points positifs : "Modern airplane with proper space between seats"
Points négatifs : "Too many babies that were crying all flight"

Points positifs : "Crew was very pleasant and helpful"
Points négatifs : "No outlet to charge a phone"

Points négatifs : "The food was terrible."

Points positifs : "Food is poor , pasta have not taste n the portion not enoug"

Points négatifs : "Retard 1h40!!!!!"

Points positifs : "Confort Équipage au top"
Points négatifs : "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Points positifs : "Équipage sympa"
Points négatifs : "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Points négatifs : "Food was paid although it was not a surprise. We did not have anything so can't really judge here? No onboard entertainment."

Points négatifs : "The plains are old and uncomfortable, very little space in between seats. The food wasn't good"

Points négatifs : "They changed my flight by 24 hours, without ever sending a clear email telling me so. I missed my business class flight and had to book another crooks."

Points négatifs : "I had to add luggage into the booking. In short, that is impossible to do on the website, and very little information about luggage in the booking procedure. So, the passenger didn't take any changes and asked me to book flight with another airline. Which I did, and found out that canceling is not a thing that you do either...."

Points positifs : "the crew"
Points négatifs : "comfort, there were small space for our legs The food , the worst i have ever seen"

Points positifs : "The staff handled everything really well. Continuously being updated to the delay reasons."
Points négatifs : "Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours."

Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"

Points négatifs : "Pas agréable.... personnel aimable comme des porte de prison... et le faite est qu'il est tjrs désagréable d'attendre aux portes pdt plus d'une alors quon a des rdv prévu.... pas contentr du tout de mon vol."

Points positifs : "Everything except ridiculous baggage fee"
Points négatifs : "The fee to pay when I was forced to check-in a carry on size small piece of luggage. 52 euros is a bit insane. I do not mind paying a fee, but that amount is insane"

Points négatifs : "Être à l’heure pour une fois."

Points négatifs : "Plane delayed and overbooked"

Points positifs : "Flight was smooth and on time"
Points négatifs : "I don't like the boarding procedure and I have problems with the legroom between seats. But then it's a no frills airline and the price was attractive."

Points positifs : "Le pilote très aimable"
Points négatifs : "Le retard"

Points positifs : "aucun imprévu"
Points négatifs : "petit dejeuner offert"

Points positifs : "Crew good and flight on time"
Points négatifs : "Food options more for vegans."

Points négatifs : "If you EasyJet ever lands or boards on time I want to know about it. #LateJet"

Points positifs : "Simple et efficace. A l’heure."
Points négatifs : "Amabilité correcte, on peut être encore meilleur. Mais franchement ça va. Easy jet est vraiment top pour les petits trajets."

Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La ponctualite"

Points négatifs : "L ergonomie des sièges pas adapté au corps humain notamment au niveau des lombaires et nuque dossier trop droit inconfortable"

Points positifs : "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Points négatifs : "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."

Points positifs : "Everything was fine apart from the delay in flying out. I am a Special Assistance traveller and due to the delay I had a very very long and late journey back home. So the delay added two hours (plus the flight delay) to my trip home from the airport."
Points négatifs : "See above"

Points positifs : "RAS"
Points négatifs : "Information du changement de porte d'embarquement n'a pas été communiquée sur l'application mobile."

Points négatifs : "Accent and descent were extremely fast and caused ears extreme pain."

Points positifs : "In résumé everything is cool. Thx"
Points négatifs : "The land"

Points négatifs : "lost my bag - very inconvenient"

Points négatifs : "a glass or bottle of water for free"

Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"

Points positifs : "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Points négatifs : "Ras"

Points négatifs : "«  Comment s’est passé le repas ? » Je ne peux pas noter car je n’ Rien commender."

Points positifs : "Cabine bcp plus sympa que certains autres avions Easyjet !"
Points négatifs : "L’application Easyjet incapable d’afficher la porte d’embarquement alors qu’elle est affichée sur les écrans de l’aéroport depuis longtemps. Cela fonctionne parfois très bien!"

Points positifs : "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."

Points négatifs : "Queue à lEmbarquement."

Points positifs : "Flight was ok once we finally got on the plane. Very basic but ok for a short flight"
Points négatifs : "Customs clearance que was ridiculous, a massive line that was slow moving. Took well over an hour and got out of control as many people on the flight tried to fight there way to the front. I’ve traveled to many many countries over 30 years and it’s one of the worst travel experiences I’ve had. The one easyjet person that we could find had no clue and all he could do was try and hurry everyone up which added to the panic and made it worse. I won’t be rushing back to france."

Points positifs : "Vitesse et amabilité"

Points positifs : "quick flight staff excellent"
Points négatifs : "Very. bumpy lots of turbulence I know that's not the airlines fault but you asked what I didn't like."

Points positifs : "Ras"

Points négatifs : "My luggage box has been destroyed and now I have to deal this task with easyJet"

Points positifs : "Avion récent, équipage efficace."

Points positifs : "Le personnel"
Points négatifs : "Rien Patrick"

Points négatifs : "Bébé à bord bruyant et équipage impuissant"

Points positifs : "Tout était parfait"

Points positifs : "Good price and a very comfortable journey."
Points négatifs : "All was good."

Points positifs : "L'équipe a bord était sympathique."
Points négatifs : "Gros retard. Très froid dans l'avion."

Points positifs : "The EasyJet crew are always excellent - friendly and welcoming."
Points négatifs : "The Paris to Luton flight is nearly always delayed. The is no slack in the timetable so any morning delay continues until the evening."

Points négatifs : "Forced to throw our only bags into the hold and wait at the carousel for an hour afterward."

Points négatifs : "1h20 de retard"

Points négatifs : "3h de retard"

Points positifs : "On time and very well organized"
Points négatifs : "U have to pay for water"

Points positifs : "I loved being stuck on the plane for 1 hour with no AC whatsoever and being told that there was drama he to the front hold of the plane. Oh! That’s sounds great!"
Points négatifs : "Rude. HOT . It did smell good. they gave me a hard issue with my luggage and I plan to complain and also request compsensation for such a HORRIBLE experience. Honestly it was not good at all!"

Points positifs : "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."

Points positifs : "The crew was very responsive and helpful as my wife and I were traveling with our 14th month old daughter."
Points négatifs : "The multiple gate change, boarding the plane as there was no gate available and everything required a fee from the minute you booked the flight."

Points positifs : "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"

Points positifs : "Rapidité de l’embarquement"
Points négatifs : "Aucune aide pour ranger les 2 valises cabine alors que j’étais avec 2 enfants. On m’a laissée me débrouiller pour en ranger une à l’opposé de nos sièges Un groupe de voyageurs adultes a été aidé pour ranger leurs 3 valises. Difference de traitement peu appréciable. Pas de catering car non livré."

Points positifs : "La chef de cabine Elena"
Points négatifs : "La pluie à l’arrivée"

Points négatifs : "Excellent"