Trouvez un vol pas cher Nantes - Afrique

Points positifs : "The crew and the food were great!"
Points négatifs : "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Points positifs : "Crew were very good."
Points négatifs : "No vegan food available."

Points négatifs : "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Points positifs : "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Points négatifs : "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Points positifs : "n/a"
Points négatifs : "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Points positifs : "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Points négatifs : "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Points positifs : "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Points négatifs : "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Points positifs : "Crew memebers"
Points négatifs : "Nothing"

Points positifs : "It was very comfortable and pleasant."
Points négatifs : "Could be a little better the service, the dinner was late"

Points positifs : "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Points négatifs : "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Points positifs : "Flight was on time."
Points négatifs : "In flight complimentary food and drink service could have been better."

Points positifs : "Crew was ok and servicial"
Points négatifs : "Food and reception at door of boarding"

Points positifs : "Friendly crew"

Points positifs : "Great food and friendly crew."
Points négatifs : "Seatback system was old and not very functional."

Points positifs : "Had decent room space seats comfortable"
Points négatifs : "My luggage could have arrived for a start"

Points positifs : "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Points négatifs : "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Points positifs : "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Points positifs : "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Points négatifs : "There was no entertainment and the food could be better"

Points positifs : "Crew was wonderful and welcoming!"

Points négatifs : "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Points positifs : "cbvghjkl;"
Points négatifs : "mmmm"

Points positifs : "Crew was awesome!!"
Points négatifs : "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Points négatifs : "It was a great flight can’t think of anything"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points positifs : "Everything! It was a wonderful experience."
Points négatifs : "Nothing"

Points positifs : "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Points négatifs : "They lost my luggage :("

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "The crew were polite and friendly"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "Extremely hot the plane"

Points positifs : "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Points positifs : "Crew was nice, too short of a flight to figure out more"
Points négatifs : "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Points positifs : "Everything. crew friendly and food/drinks the best"
Points négatifs : "Nothing...all was wonderful"

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points positifs : "Not much expected as it was a budget trip."
Points négatifs : "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Points négatifs : "Na"

Points négatifs : "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Points positifs : "Everything"

Points positifs : "Great service"

Points négatifs : "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Points positifs : "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Points négatifs : "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Points positifs : "Very good male crew member. Pilot genuinely apologetic for the delay."
Points négatifs : "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "The crew."
Points négatifs : "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"

Points négatifs : "I paid Xtraeconomy to have some snacks during the fly, and they end up coming with a trolley to pay! Disappointed!"

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points négatifs : "The flight was delayed. Food is miserable."

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : ":("
Points négatifs : ":("

Points positifs : "Fairly new plane with clean/comfortable seats"
Points négatifs : "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Points positifs : "Boarding in Lisbon well organized but delayed at check in and on the tarmac - 40 mins. Food on this flight good. Crew fine both flights."
Points négatifs : "Both Tap flights delayed, little info'/explanation about this.Boarding in Copenhagen chaotic, problematic tickets holding up the queue with only one staff member. Food on board was so boring and unappetising."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Nothing"
Points négatifs : "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Points positifs : "everything from the boarding and check-in process to in flight comfort."

Points négatifs : "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points positifs : "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Points négatifs : "Flight was delayed which was out of their control"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Points négatifs : "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Points positifs : "Very on time, smooth take off and landing and friendly staff."
Points négatifs : "Perhaps spirits offered other than just wine. And a vegetarian food option."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points négatifs : "Timing of food"

Points positifs : "The plane was comfortable the free drinks and food and crew were friendly."
Points négatifs : "Can't think of anything!"

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "A short but very pleasant flight and food was served, excellent in every category."
Points négatifs : "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Points négatifs : "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Points négatifs : "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Points positifs : "Everything was going well. Confotable seats lovely air hostesses. Food wasn’t so great but I was surprised we even got something!"
Points négatifs : "Unfortunately I had problems at airport security which wasn’t very pleasant!"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "Flight left approx. 20mins early, good service and efficient handling by crew."

Points positifs : "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Points négatifs : "The flight departure time was delayed for one hour."

Points positifs : "Nothing, missed the connection"
Points négatifs : "No flight to Faro during late arrival from"

Points positifs : "Everything from the custumer service, flight departure on time"
Points négatifs : "Long waiting time for my connection flight but i booked it that way"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "Refuel was quick and we were back on air in less than 30 min... Wich was great.."

Points négatifs : "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Points positifs : "Quick... I was happy to be out of there"

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "Space was actually good."
Points négatifs : "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."

Points positifs : "Friendliness of ground and cabin crew"
Points négatifs : "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Points négatifs : "Slow delivery of bags in Lisbon"

Points positifs : "Ayant proposé de céder la place à un couple qui ne serait ainsi pas séparé l’hôtesse m’a placé dans un endroit plus confortable pour mes jambes et n’a cessé de me remercier. Alors que c’était la moindre des choses.merci à elle"

Points positifs : "Le prix La ponctualité L’equipage"
Points négatifs : "L’enregistrement tres mediocre."

Points positifs : "..."
Points négatifs : "...."

Points positifs : "Rien"
Points négatifs : "Gestion de l embarquement: 1h de retard et file d attente interminable a l embarquement car chgt d avion non communiqué"

Points positifs : "Retard de 2heures service nul"

Points positifs : "Rapide et à l’heure"
Points négatifs : "Un repas inclus!"

Points négatifs : "Faire respecter la consigne des bagages à main a tout le monde plutôt que de mettre les bagages des derniers montés en soute. Résultat : 1h de perdu à Orly à l’arrivée."

Points positifs : "les sièges sont vraiment confortable par rapport à d'autres compagnies le pilote nous a indiqué l'itinéraire de vol et les villes survolées"
Points négatifs : "un petit encas inclus dans le prix du billet serait 1 plus ainsi que des prises usb"

Points positifs : "L’humour du personnel de bord et du commandant de bord . Merci"

Points négatifs : "La récupération des bagages plus que médiocre, 1h après que l’avion soit arrêté mais je pense que ça vient d’orly et ce sans info. Nous avons vu partir les bagages de l’avion car nous aussi du mal à débarquer car les bus n’arrivaient pas. Par contre bonne info du pilote qui nous l’a signalé."

Points positifs : "Le personnel oui sympathique"

Points positifs : "Départ à l'heure"
Points négatifs : "Rafraîchissements gratuits et non payants"

Points positifs : "Le service à bord, les membres d'équipage, la flotte: nouveau Boeing avec nouvel éclairage et compartiment à bagages, magazine Transavia à jour, embarquement rapide, vol à l'avance, annonces du suivi du vol, TOP !"

Points positifs : "Pour du lowcost c’etait parfait"

Points négatifs : "2h de retard au décollage et aucune communication."

Points positifs : "Pas grand chose"
Points négatifs : "Les 2 steward qui fessaient plus de bruit que le moteur pendant plus de 2 heures, un grand momemt de théâtre !!! Blague à part le boulot demande quelques instant de sérieux de tant à autre..."

Points positifs : "Repas très correct"
Points négatifs : "Embarquement très long"

Points négatifs : "Transavia est une honte, c'est un low-cost certe, mais il n'empêche j'ai souvent des problèmes avec eux et je voyage beaucoup. Arrivé a l'heure pour l'enregistrement, il y a eu une alerte au colis suspect, la zone est donc évacuée. Une fois le problème levé, l'enregistrement n'est plus possible car Transavia a envoyé le vol laissant tout les passagers restant sur le carreau. La solution proposé par Transavia, "racheté un billet"! Merci Transavia! pour moi c'est fini, une compagnie qui réduit les couts je peux comprendre, une compagnie qui n'aide pas ses clients est une honte, surtout en rejetant la faute sur vous. Le service client est uniquement la pour s'excuser, c'est bien les excuses, ca coute pas chère, mais les solutions elles vous pouvez toujours courir. Une honte."

Points positifs : "Ponctuel , avion récent"
Points négatifs : "L’embarquent fast line ne sert à rien tout le monde embarque ensemble"

Points positifs : "Pour ce vol Respect des horaires et bagages,personnel de bord très agréable"
Points négatifs : "Rien à redire."

Points positifs : "Départ et arrivée à l’heure promise"
Points négatifs : "La climatisation était trop forte et l’avion ressemblait à un frigo. En dépit de nos demandes d’augmenration de la température en cabine et d’avoir au moins une couverture la température a été maintenue froide. Mon mari et moi somme devenus malades et avons attrappé froid. La seule récompense à laquelle ont a eu droit était un thé chaud gratuit."

Points négatifs : "30€ pour 20kgs c’est cher par rapport à Tuifly par exemple."

Points positifs : "Équipage sympathique. Vol sans retard"
Points négatifs : "Fast track inutilisable. J'ai payé pour une place et on m'a changé de place d'office. Quel intérêt de payer des services inexistants.... Catarina Alves"

Points positifs : "La disponibilité du personnel. La ponctualité en général bien que cette fois-ci ça n'ai pas été aussi bien."
Points négatifs : "Le site est perfectible."

Points négatifs : "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"

Points négatifs : "Free tea & coffee would be ideal"

Points positifs : "Aimabilite"
Points négatifs : "Retard de l’équipage de 2h00"

Points positifs : "Temps d’escale court"

Points positifs : "Siège confortable : pas beaucoup de place pour les jambes mais suffisamment confortable quand on mesure 1,87 m Embarquement rapide"
Points négatifs : "Absence de repas / collation offert (vol court donc ca passe ) Aucun divertissement"

Points positifs : "Quoiqu'il arrive, le personnel cherche à être le plus ponctuel possible et affiche une bonne humeur de tous les instants. C'est vraiment agréable."
Points négatifs : "Dommage en revanche que la livraison des bagages à ORY soit aussi longue ! Un 737 ne doit pas être si compliqué que cela à vider pourtant."

Points négatifs : "Retard +1h"

Points positifs : "L'humour du commandant qui nous a annoncé notre prochain atterrissage à Notre Dame Des Landes"
Points négatifs : "Partir de Grèce :-)"

Points positifs : "Notre commandant de bord qui a bien amusé tous ses passagers un peu inquiets des grèves du moment ! Merci mille fois !"

Points négatifs : "Retard de 2h53 sans indemnisation Pas de prise usb dans l’avion Personel moyennement aimable"

Points négatifs : "A notre arrivée à ORLY,, il nous a été indiqué que le personnel TRANSAVIA s'occupant des bagages était en grève. Nous avons donc dû passer le réveillon du jour de l'AN dans l'aéroport et attendre jusqu'à 1 h 15 du matin nos bagages. Cela est inadmissible."

Points positifs : "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Points négatifs : "Nothing not to like."

Points positifs : "Respect des horaires"
Points négatifs : "Très mal informés lors de l'enregistrement de notre bagage avec de fausses indications le personnel au sol aimable comme un gardien de prison. Séparés lors du vol nous avons voyager au milieu emplacement E alors que nous aurions pu voyager 2/2 car des emplacements étaient disponibles. Aucune traduction en français alors qu'il s'agit d'un vol pour Paris. Personnel peu courtois. Nous ne prendrons plus cette compagnie surtout que nous avons très bien été traités par Transavia lors de notre aller. Rien à voir la nuit et le jour..."

Points positifs : "Embarquement à l'heure prévue, personnel à bord aimable, arrivée avec 30 minutes d'avance"

Points négatifs : "Crew were very rude"

Points positifs : "La ponctualité"
Points négatifs : "L espace avec les sieges avant"

Points positifs : "L'organisation"
Points négatifs : "Le bagage"

Points négatifs : "Des toilettes fermées, une queue permanente dans le couloir ... des odeurs .."

Points négatifs : "Poor attitude from ground service at the boarding gate"

Points positifs : "L'avion était a l'heure, l'équipage très sympathique"
Points négatifs : "Rien n'est prévu pour les enfants, pas de passage en priorité, après le passage de l'embarquement, on a dû attendre un bon moment (30-40 min peut être) avant de pouvoir monter dans l'avion...ce qui est particulièrement long avec des enfants"

Points positifs : "Le choix des places"
Points négatifs : "Pas d'indication de la coupe file"

Points positifs : "La ponctualité, le personnel agréable"
Points négatifs : "Il faisait un peu froid"

Points positifs : "Ras"
Points négatifs : "Le fait d avoir à mettre son tout petit sac à mains dans le bagage en cabine' donc si on a besoin de prendre un mouchoir ou un crayon pour ses mots croisés ' il faut l anticiper sinon ça est tout un cirque pour l récupérer la moindre petite chose dont on a besoin et qui soit justement à portée de mains d ou sac à mains. Pourquoi ne pas annoncer au moment de l achat du billet qu il faille rajouter le prix des bagages car au tarif du ticket' nous trouvons que le vol devient très cher."

Points négatifs : "Prix des bagages en soute non inclus au moment de la recherche de vol. 20€ pour un babage de 15kg beaucoup trop cher!"

Points positifs : "Nice surprise. I like this airline"

Points négatifs : "Mauvaise gestion des valises, valise cabine mise en soute et attente interminable pour la récupérer. manque de communication, Changement d'aéroport au retour (arrivée tard) très mauvaise prise en charge a l'arrivée (pas de bus vers le centre)"

Points positifs : "Flight crew, especially the lead pursuer is very good and demonstrated a professional and courteous attitude"
Points négatifs : "seats don't recline, no entertainment system"

Points négatifs : "much more timely assistance following our missing this flight"

Points positifs : "Very kind and helpful crew"
Points négatifs : "Boarding process with a wheel chair passenger should be better organized"

Points négatifs : "My first time on easyjet & it was not easy."

Points positifs : "Very clean and comfortable cabin."
Points négatifs : "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."

Points négatifs : "Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either"

Points positifs : "We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind."
Points négatifs : "Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun."

Points négatifs : "Our seats smelled like feces. We were forced to gate check our bags even though we each had just one small carry on."

Points négatifs : "It’s was late both out and return"

Points négatifs : "Not be 1.5 hours late"

Points positifs : "Easy travel"
Points négatifs : "Boarding personnel could be much more helpful"

Points négatifs : "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Points positifs : "I liked getting to my destination Prices are acceptable"
Points négatifs : "Flight was an hour late Pilot was rough flinging the plane"

Points positifs : "Nothing, the most horrible airline with rude crew and unpredictable."
Points négatifs : "At least be courteaous when your flight is delayed 3 hours"

Points positifs : "Flight was smooth and on time"
Points négatifs : "I don't like the boarding procedure and I have problems with the legroom between seats. But then it's a no frills airline and the price was attractive."

Points positifs : "Typical low cost airline. Not Much to praise"
Points négatifs : "Flight delayed two hours. Terminal for exit in Budapest for final boarding on Tarmac basically a tin warehouse. Stood a very long time. On tarmac and busses in Paris. Reason it’s low cost."

Points positifs : "The crew was kind"
Points négatifs : "The baggage boarding process. The boarding process in itself."

Points positifs : "Amazing crew. Friendly. Extra leg room for free. Nice company in plane"
Points négatifs : "2 people were kicked off the plane because they were drunk and called the flight attendant FAT BOY. not only once ! i can still see the flight attendant quite distressed. It’s absolutely horrible to see these things happening more and more often. The police have arrested them and thank god we weren"

Points positifs : "Easy to book"
Points négatifs : "Nothing"

Points positifs : "Crew was nice and boarding was speedy"
Points négatifs : "Late departure and late arrival."

Points négatifs : "EasyJet was pretty easy to deal with."

Points négatifs : "Onions"

Points positifs : "Courteous crew. Helpful at check in."
Points négatifs : "No Entertainment. Luggage limits. No food. Selling items during flight."

Points positifs : "Seating fine, staff friendly"
Points négatifs : "More help with descending from aircraft to bus for less able passengers with bags, not everybody needing help comes under the category of disabled"

Points positifs : "Crew bright polite and friendly. Professional"
Points négatifs : "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."

Points positifs : "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Points négatifs : "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."

Points négatifs : "Nothing at all."

Points positifs : "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Points négatifs : "no further comments"

Points positifs : "That we landed safely"
Points négatifs : "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."

Points négatifs : "lost my bag - very inconvenient"

Points positifs : "The crew are always friendly and welcoming, but today they were fantastic ! Thank-you to Maria & Clare for making the short flight even more enjoyable."
Points négatifs : "Nothing."

Points positifs : "We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag."
Points négatifs : "We will seriously think of a different air line"

Points positifs : "Automated check in and bag drop, gate after the bridge, clean cabin"
Points négatifs : "A delay in service, non-window seats"

Points positifs : "Arrived on time."

Points négatifs : "Seats are very small. Luggage space limited."

Points négatifs : "I tried to explain to the Kiwi associates 10 hours before departure that San Marco in Venice was flooded and that there was no way to get out of the hotel and to the airport. I tried to change my flight and was told that nothing could be done but that I would get a call in 2 -4 hours with a solution but did not. I missed the flight and fear that I will miss my connection. Stuck."

Points positifs : "Staff were helpful and friendly"
Points négatifs : "Flight was delayed over an hour and ended up parked so far from terminal, not the best for a late flight. The new smal airbus was cramped legroom wise, I had hoped for an improvement over 737"

Points négatifs : "Just under a three hour delay without notice"

Points négatifs : "Over two hour delay , blaming traffic control , when no other flight was delayed ?"

Points positifs : "No complaints about flight"

Points négatifs : "Easy jet exists today because we, customers have little choice. It’s a typical example of a company that has a good market positioning but is extremely poorly managed. The day a customer centric airline will enter the market, easy jet will gently disappear. The exact thing happened with frech taxis the day uber entered the french market"

Points positifs : "Arrived 10 minutes early at the stand. The seat next to me was empty."
Points négatifs : "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"

Points positifs : "Easy jet staff were fab! At bag drop and despite their conveyers not working all great. Gate staff just as good. On plane no issues. Many thanks."
Points négatifs : "Liverpool airport. No direct train link! Expensive to drop off £3.00 No staff to help navigate round. Signage poor. Forced through stupid duty free shops. No obvious way to avoid crowds and winding shop stuff! Despite being forced miles through the airport we still had to get a bus to the plane. No costa!"

Points négatifs : "Everything."

Points positifs : "Overall Easyjet is an ok airline, I will continue to fly with them, however, small things like paying extra for speedy boarding and then not having a separate line is a real disappointment. Given the option I would pay a the extra to fly with a better airline, however, being from Northern Ireland we are limited to what we can have."

Points positifs : "The actual flight crew was pleasant to speak with."
Points négatifs : "Despite online AND my experience flying to Santorini on the same airline, the boarding personnel at Santorini not only didn't communicate which gate until right when boarding started but inexplicably told me only 1 cabin bag was allowed and forced me to go back out through security and pay 60 euros to last minute check the bag. Also the seats don't recline in plane, there is no internet or movies on board, and no snacks or drinks are provided complimentary despite taking off over an hour late for an international flight."

Points positifs : "The crew were still very professional, smiled all the way despite the delays and tired customers. It was one of the most quick boarding which felt right due to the time."
Points négatifs : "There is nothing worse that the delay with the last flights of the day. Had the knock off effect resulting in loosing last train and incurring extra fees for taxis."

Points négatifs : "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"

Points positifs : "Flight was fine, but no luggage at other end. Have to fill out forms on line that are more work than ideal ! Hope they contact me tomorrow since we are going to a wedding Sat and have zero clothes or toiletries. Uggghhh"
Points négatifs : "Flight was fine, but no luggage at other end. Have to fill out forms on line that are more work than ideal ! Hope they contact me tomorrow since we are going to a wedding Sat and have zero clothes or toiletries. Uggghhh"

Points positifs : "No information was available and no one was available to help."
Points négatifs : "I will never use easyJet again"

Points positifs : "Price"
Points négatifs : "Leg room too small."

Points positifs : "Efficient. On time."
Points négatifs : "Water, courtesy of the airline. More space, of course."

Points positifs : "There was a good amount of room on the plane with comfortable seating."
Points négatifs : "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."

Points positifs : "The inflight crew was very nice"
Points négatifs : "The staff that works in the counter was very rude. My carry on bag which has fit in all the trains across Europe and other airlines did not meet the standards of Vueling so I was charged with 50 euros which is ok with me. What was upsetting was the attitude of one of the attendants of the counter. She was a spaniard lady lacking all customer service skills. I will never use this airline again"

Points positifs : "The plane was spacious and air conditioned."
Points négatifs : "We were not informed about how our luggage needed to be transferred to an entire building 15 min away."

Points positifs : "Nothing wouldn’t fly with them again"
Points négatifs : "Everything"

Points positifs : "Seat was comfortable and we landed on time, even after leaving late."
Points négatifs : "Crew needed better attitude."

Points négatifs : "3 hours delayed due to a mechanical problem."

Points positifs : "Vueling is a high quality airline. Much better than Ryanair"
Points négatifs : "The club sandwich was rather disgusting"

Points négatifs : "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."

Points négatifs : "Make sure you have a ticket with a selected seat or else they will not let you board, they overbook flights very often!"

Points positifs : "Seats comfy plenty of room"
Points négatifs : "The delay which was no fault of Vueling"

Points négatifs : "Air conditioning at the gate"

Points négatifs : "The flight was delayed with very little information given by the crew. There was a 15 min delay getting off due to there being no airbridge and no information from the crew. There was very little legroom. The seat in front was broken and kept collapsing on my legs"

Points positifs : "Cheaper"
Points négatifs : "Less delays"

Points positifs : "Nothing"
Points négatifs : "I missed my flight and Vueling was not helpful"

Points positifs : "The smallest and narrowest legroom I've ever had in all of my past flights"
Points négatifs : "The price is good, but need to have some decent legroom. Someone sitting in front of me was reclining and her seat was right at my nose."

Points négatifs : "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."

Points positifs : "plane was quit new and seats were comfy."
Points négatifs : "check in was a bit slow."

Points positifs : "Good timing, efficiency"

Points négatifs : "There were no real vegetarian options from hot and cold food menu for both adults and children"

Points négatifs : "The USB chargers in my seat didn’t work, the coffee machine wasn’t working & boarding was a shambles. Took forever"

Points négatifs : "Didn’t take the flight"

Points positifs : "Plane looks new and clean."
Points négatifs : "Boarding process, included checked in luggage and limit hand carry to 15 kg."

Points négatifs : "Boarding groups (divided in groups 1, 2 and 3) unclear"

Points positifs : "Good price"
Points négatifs : "Baggage took far too long"

Points positifs : "The plane was newish, with comfy seats"
Points négatifs : "The crew spend to much time on trying to order / heat / distribute food. The distribution of the staff seems odd - the one taking all the orders, putting stuff into the microwave and collecting it, collecting the money, whilst the other just seems to steer the trolley"

Points positifs : "The overall was good, the flight was on time"
Points négatifs : "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."

Points négatifs : "chairs can't go backwards and are very thin. unpleasant experience for a 4 hours flight..."

Points positifs : "Great cost, left and arrived about on time, super nice staff"
Points négatifs : "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."

Points positifs : "The food was great"
Points négatifs : "I have not gotten my baggage for my flight I have been here 3 days after I landed"

Points négatifs : "I missed the rental car"

Points positifs : "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Points négatifs : "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."

Points positifs : "Good but not the delay"
Points négatifs : "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."

Points positifs : "Nice, simple. Friendly"

Points positifs : "Crew good"
Points négatifs : "Booked extra legroom didn't get it."

Points positifs : "Quick boarding with the baby, very helpful friendly staff"

Points positifs : "Nothing"
Points négatifs : "Thr flight was delayed by 2 hours"

Points positifs : "Nothing"
Points négatifs : "The flight was delayed for an hour which made me late for where i needed to be"

Points positifs : "the hospitality of the crew"

Points positifs : "Clean, nice crew"
Points négatifs : "More than 1 hour delay"

Points négatifs : "They told us we didn’t have seats and that we’d have to go on standby. All staff were giggling and not very helpful. In the end we managed to get on the flight which seemed to have at least 4 extra empty seats. Poor customer services and communication to us of whether we would get the flight or not and what to do if not."

Points négatifs : "Paid for priority board but there’s no priority given at the gate."

Points négatifs : "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"

Points positifs : "No major problems"
Points négatifs : "Delayed flight"

Points positifs : "Nothing"
Points négatifs : "Flight delayed, no gate information till 18:40 - when flight was supposed to take off at 14:40 - then gate overcrowded by passengers from 3 different flights all to the same place. Crew members didnt know how to handle the situation and over 200 did not board the plane. However once taken to the plane lucky passengers had to wait outside on runway for approximately 40 mins as cabin crew also did not know how to handle the situation. Those with assigned seats did not get them and those with luggage to go in the cabin were informed there was no more space and luggage had to be put in the hold. We finally boarded the plane at approximately 8:40 but could not take off for another 2 hours where we were stuck on a small cramped space on a plane full to capacity not having eaten anything for hours with no idea of the progress of the situation. In conclusion I expect every passenger should receive a refund for not only the extrodinary 8 hour delay but for the mismanagement of the entire situation."

Points positifs : "Nothing.... Very poor. Generally Vueling has a poor image but I took a chance nothing has changed"
Points négatifs : "On board the plane I was told you have to pay for all the food drinks quite abruptly maybe because I had shorts on and a tee shirt the lady in question thought I did not have much money.....Never go by how somebody is dressed that's my advice to your airline staff...."

Points positifs : "Crew was nice and provided water while flight was delayed"
Points négatifs : "Flight delay without reason clearly stated."

Points positifs : "It arrived at its destination in one piece and not on fire"
Points négatifs : "Tiny seats, plastic seats, late as usual."

Points positifs : "Plane was on-time and I got to where I needed to be. Price was also very nice."
Points négatifs : "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."