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Points positifs : Fare itself is very reasonable for distance.

Points négatifs : Baggage fees are ridiculous! I paid double the cost of the actual flight for my checked bag. Have never had this happen in 25 years of travel. Is Air Malta becoming Ryan Air?? Staff couldn’t seem to get food service down. Constant running up and down aisle trying to sort out and sandwiches. Trying to nap on aisle seat with constant shouting was impossible. Seatbelt sign also sounds alarm constantly.

Points négatifs : Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it.

Points positifs : Good service throughout

Points positifs : Friendly attendants on roomy older plane.

Points négatifs : The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter.

Points positifs : Entertainment was great, excellent movie selections, and games.

Points négatifs : Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Points positifs : Delay was for 30 min

Points négatifs : The sitting was so very small, I never traveled so crumpled.

Points positifs : Nice staff

Points négatifs : Not on time, bad food and no entertainment

Points positifs : They left on time!!!!! Rare occurs VW but very happy! Staff was great

Points positifs : Good meal for a short flight.

Points négatifs : Everyone had to wait 1.5 hours after landing to receive luggage. Everyone was complaining to the Tunis Air baggage team at the airport, but they didn't do anything about it - just sat there doing nothing about it.

Points positifs : La gentillesse du personnel.

Points négatifs : Devoir ressortir de la salle d'embarquement afin d'être inscrit a été très désagréable, car j'étais déjà au bon endroit, mais je suis arrivée tôt ce qui semble avoir été la raison de devoir ressortir de la salle. Ça été très long avant de pouvoir avoir accès à l'application de divertissement, rien ne fonctionnait. Lorsque cela a été fonctionnel mes écouteurs jouaient très faible et grichait énormément.

Points positifs : Smooth flight for the most part.

Points négatifs : Better food choices. Better communication and better boarding procedures by rows or groups.

Points positifs : Very accommodating staff

Points négatifs : breakfast served was still frozen.

Points positifs : Crew was helpful and ver polite and efficient

Points négatifs : At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss.

Points positifs : The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Points négatifs : The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Points négatifs : Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again.

Points positifs : The best landing of a commercial aircraft I have ever experienced in my 74 years and in half a century of flying across the globe, took place in arriving at the Madrid airport with this Aegean Airlines flight. I had to ask the airline hostesses the names of the pilot, and they were two pilots flying

Points négatifs : The check in gate wouldn't let us board and we lost all our money! :)

Points positifs : N/A

Points négatifs : Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful.

Points positifs : Seat was very comfortable. Crew was great.

Points positifs : Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Points négatifs : I expected more from airlines lake Austrian.

Points négatifs : Seat spacing

Points négatifs : Everything

Points négatifs : We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Points négatifs : They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Points positifs : Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last.

Points négatifs : Cabin temps could have been a bit cooler for sleeping.

Points négatifs : They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Points positifs : le confort et les repas.

Points négatifs : plus de propreté dans les toilettes S.V.P

Points négatifs : Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!

Points négatifs : The supervisor and some of his crew were rude because I had a problem and they were not helping

Points positifs : The aircraft is new and the crew are nice

Points négatifs : More food and more toilets

Points positifs : Everything was terrible

Points négatifs : They charge 15 euros per boarding pass print out . I had to pay 75 euros for 5 pieces of printed paper.their website was down we couldn't register online . They are very strict about weight. Will bot forgive you extra 100grams. Money hungry airline.Charges money for everything

Points positifs : Crew was magnificent

Points négatifs : Food awful seats tiny check in procedure is confusing

Points négatifs : The company requires 15 Euro for a hand luggage even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Points positifs : Constant changes of scheduled flight

Points négatifs : A normal airline that knows hoe to operation the 21st century. STAY AWAY!!!! You get what you pay for!

Points positifs : I slept 2.5 hrs and that good

Points positifs : i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me

Points positifs : Friendly crew and smiling

Points négatifs : Entertainment movies being cut off before landing and long advertisement ahead of starting movie

Points positifs : Crew

Points négatifs : Meals

Points négatifs : My bag making it to my destination not broken.

Points positifs : Food was fantastic. Crew was attentive and polite.

Points positifs : Nothing

Points négatifs : 5 hours delay

Points positifs : The crew on board was helpful, but they can hardly make up for company’s atrocious policies.

Points négatifs : They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future.

Points positifs : Buena comida a bordo y peliculas de entretenimiento.

Points négatifs : Asientos incómodos oara un viaje de 10 horas.

Points négatifs : more space and be able to recline

Points positifs : The crew was very friendly and welcoming

Points négatifs : The boarding process was pretty terrible and disorganized

Points positifs : They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth.

Points négatifs : During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!

Points positifs : Nothing

Points négatifs : Filthy bathrooms upon boarding. Terrible food and TVs didn’t work. No help with issues from gate staff and no help upon calling their customer service. Would never use this airline again.

Points négatifs : It is unacceptable to have you go from the gate down two flights of stairs with your carryons so you can board a bus to take you to the plane.

Points négatifs : We were delayed 5 hours in Casablanca without notice or explanation it was an officer who shared anonymously that the baggage handlers were on strike

Points négatifs : Nothing at all

Points positifs : Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely.

Points négatifs : Overall a great experience

Points positifs : The crew were very good. The flight was comfortable. The food was good.

Points positifs : Professional staff.

Points négatifs : (1 piece Luggage) Stupid decision

Points positifs : Good short flight.

Points négatifs : Open both for passengers to enter terminal on arrival in Bucharest.

Points positifs : Not much

Points négatifs : The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great.

Points positifs : The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight.

Points négatifs : Check in process both online and at the airport. The seats on the aircraft.

Points négatifs : The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me