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Réservez des vols pas chers de Caraïbes à Paris (aller-retour)

Aéroports
Origine
Fort-de-France
299 €
seul
299 €
Pointe-à-Pitre
194 €
seul
194 €
Destination
Paris
194 €
seul
194 €
331 €
seul
331 €
mar. 3 juil.
PTP
ORY
8h 10min
mar. 21 août
ORY
PTP
9h 00min
194 €
Voyage : 50 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

lun. 2 juil.
PTP
ORY
8h 00min
mer. 29 août
ORY
PTP
8h 30min
299 €
Voyage : 59 jours
6,6BienVoir les avis
Note générale : 6,6 Bien
Basé sur 31 avis
Embarquement
6,7
Confort
6,1
Équipage
7,5
Divertissements
6,4
Restauration
6,3
ABJ
ORY
Médiocre 2,0

Mon vol a été annulé, alors que tout les passagers étaient agglutinés dans l'aéroport. L'information a été donnée très tardivement et de façon contradictoire. Tout le monde a été placé dans le vol du lendemein, ce qui jette un doute sur la réalité d'une "fuite hydraulique identifiée en vol"

ORY
FDF
Bien 7,0

Ça ne fonctionnait pas. 2 membres de l’équipage ont essayé sans succès

ORY
DKR
Correct 5,6

Seats were fairly comfy.

it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure.

ORY
YUL
Bien 6,3

Repas copieux et bon De La place pour les jambes

Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire

ORY
DKR
Correct 4,0

Beaucoup de retard de plus de 2h pas satifait

mar. 5 juin
FDF
ORY
8h 20min
mar. 19 juin
ORY
FDF
8h 45min
320 €
Voyage : 15 jours
5,3CorrectVoir les avis
Note générale : 5,3 Correct
Basé sur 3 avis
Embarquement
6,2
Confort
5,8
Équipage
6,7
Divertissements
6,6
Restauration
6,0
SLU
FDF
Médiocre 2,0

The airline canceled the original flight. They then rescheduled the flight to a date and time that I could not accept. I called and notified the travel agency and was first told I'd be refunded but then received another reschedule notice. That flight was also eventually canceled. The airline rescheduled me to another flight ( number 3 at this point) which I clearly told them, over there phone, twice, that I could not accept. I was told they would check with the airline to see if I could have a refund. I later received an email that said I would not get a refund for lack of communicating that I would not accept the rescheduled flight. Horrible horrible horrible experience. Worst travel related experience I've had with an airline and travel agency.

FDF
ORY
Bien 7,0

Le repas

Confort, Divertissement, tactile de l’écran individuel pas terrible

FDF
ORY
Bien 7,0

A l'heure

Le service bagages aà Orly a oublié de me rendre ma pièce d'identité alors que j'étais pressée de prendre le train... m'a laissé un message, mais pas de nouvelles depuis alors qu'il devait me rappeler ...

SXM
ORY
Médiocre 3,0

Airbus A330 200, des écrans minuscules, ou centraux, un vol avec une heure de retard

Un équipage parano avec par exemple 2 contrôles de ceinture a 3 minutes d'intervalle avant le décollage. Des interruptions très fréquentes pour ne rien dire.

PTP
ORY
Bien 7,6

Pas trop de place mais vol agreable

Repas moyen. Peu de place avec personnse fortes aux sièges voisins

jeu. 15 mars
FDF
CDG
10h 30min
ven. 23 mars
CDG
FDF
9h 10min
331 €
Voyage : 9 jours
8,3ExcellentVoir les avis
Note générale : 8,3 Excellent
Basé sur 1 avis
Embarquement
6,3
Confort
5,4
Équipage
7,0
Divertissements
4,6
Restauration
5,6
CDG
JFK
Correct 4,0

Plane feels antiquated. One small screen at front of section so no real tv No blankets Food and drink very sparse Was a dissappointment Only good thing was leg room Crew not particukatly nice or friendky Only had french custom forms Will not fly xl again

CDG
JFK
Médiocre 2,0

Rien

Le vol a été dévié vers Washington. Aucun suivi ou information a la descente de l'avion. Meme le personnel de l'aéroport n'arrivait pas à joindre la compagnie par téléphone. Quand on dévie un avion d'une destination à plus de 450 kms de la déstination prévue, on s'assure d'au moins appeler le personnel de l'aéroport pour lui dire de transmettre des infos aux passagers.

CDG
JFK
Médiocre 2,3

The price originally, but after all that I will purchase my ticket at a higher price point. They are more responsive on social media than on the phone if you ever have questions.. not sure if that is a good point but it worked for me somehow.

They only allow 20kg luggage allowance and will have you pay every single additional kg you may have. They also only allow 5kg in cabin and they will ask you to transfer every additional lg on the checked luggage so you can pay the additional kg on the main luggage.... 4 days delay with no info on when the flight will finally leave, until the last minute... flight scheduled a 3:30am, boarding delayed once again, by about an hour..but after a 4-day-delay let’s not be picky...) Aircraft was really OLD, VERY small, flight attendants couldn’t read or speak either French or English properly : no one could understand a word of what they were saying between american and French people..wtf? No leg room and my seat was not reclining, they said thy couldn’t help it.. stayed in the same position for 8h.

CDG
JFK
Médiocre 3,6

The short version: do not fly this airline. On their nest day they are mediocre but if anything goes wrong they are impossible to contact and you will be on your own. Spend the extra 100-200 for a company with decent customer service, consider it insurance. The full story: Disclaimer - there was a snow storm for our return flight. Xl decided to fly anyway and we were forced to land at Dulles (dc) instead of JFK (nyc) a full 300 miles away. We had no contact with the airline once we landed and were not given our bags. We landed ~ 10 pm and spent the next 3 hours attempting to find an xl representative who could explain to us how we were supposed to get home. I ended up sharing a rental car with some passengers at our expense and driving all night. Apparently xl got a shuttle to pick up the rest of the passengers at 10 am but they were forced to sleep at the airport. I spent all day attempting to contact xl about getting my bags; their customer service is a joke. When you call them you are presented with 4 possible options - 3 of them inform you to email the company instead and the 4th went straight to a voicemail system assuring that they would "call back". I ended up going to JFK where they were sending the plane with our bags to arrive at 7 pm. 11pm came around with no bags so I gave up and went home. Apparently they got the bags off the plane at 1 am; I had to return to pick them up the next day.

CDG
JFK
Excellent 8,0

The crew was nice and attentive to the needs of my boys

mar. 3 juil.
PTP
ORY
8h 10min
dim. 26 août
ORY
PTP
9h 00min
210 €
Voyage : 55 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

dim. 8 juil.
PTP
ORY
8h 10min
mer. 29 août
ORY
PTP
9h 00min
227 €
Voyage : 53 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

mar. 3 juil.
PTP
ORY
8h 10min
mer. 22 août
ORY
PTP
9h 00min
241 €
Voyage : 51 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

mar. 3 juil.
FDF
ORY
8h 25min
jeu. 23 août
ORY
FDF
8h 40min
299 €
Voyage : 52 jours
8,0ExcellentVoir les avis
Note générale : 8,0 Excellent
Basé sur 1 avis
Embarquement
6,7
Confort
6,1
Équipage
7,5
Divertissements
6,4
Restauration
6,3
ORY
YUL
Bien 7,6

Le repas montréal/Paris

Les agents de bord féminins peu souriantes. elles sont froides.

ORY
DKR
Correct 4,0

Beaucoup de retard de plus de 2h pas satifait

DKR
ORY
Bien 7,6

Nice new plane, good staff, OK food

It was much too cold overnight. The music that is played live is not to everyone's liking. Better play it softer and have something without singing - it became very annoying.

ABJ
ORY
Médiocre 2,0

Mon vol a été annulé, alors que tout les passagers étaient agglutinés dans l'aéroport. L'information a été donnée très tardivement et de façon contradictoire. Tout le monde a été placé dans le vol du lendemein, ce qui jette un doute sur la réalité d'une "fuite hydraulique identifiée en vol"

DKR
ORY
Médiocre 3,0

The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

mer. 4 juil.
PTP
ORY
8h 10min
dim. 26 août
ORY
PTP
9h 00min
241 €
Voyage : 54 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

ven. 20 avr.
FDF
ORY
8h 20min
dim. 20 mai
ORY
FDF
8h 45min
327 €
Voyage : 31 jours
5,3CorrectVoir les avis
Note générale : 5,3 Correct
Basé sur 3 avis
Embarquement
6,2
Confort
5,8
Équipage
6,7
Divertissements
6,6
Restauration
6,0
PTP
ORY
Bien 7,6

Pas trop de place mais vol agreable

Repas moyen. Peu de place avec personnse fortes aux sièges voisins

FDF
ORY
Bien 7,0

A l'heure

Le service bagages aà Orly a oublié de me rendre ma pièce d'identité alors que j'étais pressée de prendre le train... m'a laissé un message, mais pas de nouvelles depuis alors qu'il devait me rappeler ...

FDF
ORY
Bien 7,0

A l'heure

Le service bagages aà Orly a oublié de me rendre ma pièce d'identité alors que j'étais pressée de prendre le train... m'a laissé un message, mais pas de nouvelles depuis alors qu'il devait me rappeler ...

FDF
PTP
Bien 6,0

Tried twice to purchase a checked bag before the flight. Credit card transactions are still pending but my reservation never reflected the purchase. Had to pay an extra 10€ at check-in. Probably because I used a US VISA card.

see above.

SLU
FDF
Médiocre 2,0

The airline canceled the original flight. They then rescheduled the flight to a date and time that I could not accept. I called and notified the travel agency and was first told I'd be refunded but then received another reschedule notice. That flight was also eventually canceled. The airline rescheduled me to another flight ( number 3 at this point) which I clearly told them, over there phone, twice, that I could not accept. I was told they would check with the airline to see if I could have a refund. I later received an email that said I would not get a refund for lack of communicating that I would not accept the rescheduled flight. Horrible horrible horrible experience. Worst travel related experience I've had with an airline and travel agency.

mer. 4 juil.
FDF
ORY
8h 25min
jeu. 23 août
ORY
FDF
8h 40min
299 €
Voyage : 51 jours
8,0ExcellentVoir les avis
Note générale : 8,0 Excellent
Basé sur 1 avis
Embarquement
6,7
Confort
6,1
Équipage
7,5
Divertissements
6,4
Restauration
6,3
ORY
YUL
Bien 6,3

Repas copieux et bon De La place pour les jambes

Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire

YUL
ORY
Bien 6,0

Manque de chois... Divertissement

DKR
ORY
Médiocre 3,0

The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

ORY
DKR
Correct 4,0

Beaucoup de retard de plus de 2h pas satifait

ORY
YUL
Bien 7,6

Le repas montréal/Paris

Les agents de bord féminins peu souriantes. elles sont froides.

dim. 18 mars
FDF
CDG
8h 25min
jeu. 3 mai
CDG
FDF
9h 05min
332 €
Voyage : 47 jours
8,3ExcellentVoir les avis
Note générale : 8,3 Excellent
Basé sur 1 avis
Embarquement
6,3
Confort
5,4
Équipage
7,0
Divertissements
4,6
Restauration
5,6
JFK
CDG
Médiocre 3,0

It was nonstop flight from NYC to Paris

Old, small plane. no entertainment (no TV screens) and cramped like cattle. They nickle and dime you for everything and their baggage fees are exorbitant. Also since when did the weight limit for an international flight become 20kg. Uh. Gross.

CDG
JFK
Excellent 8,0

Much more pleasant than my first flight with this airline. Professional staff, easy boarding.

I paid $60 extra for an exit seat but it turned out those seats could be free and up for grabs after the flight takes off. When I arrived to my row I found it empty which made me happy and I felt it was worth the price to "upgrade" since I could now stretch out and have space around me. However, after take off everybody ran up to take the empty seats and the flight attendants said it was allowed. Kind of annoying I paid extra but nobody else did and got the same amenity as I did. Won't be doing that again.

CDG
JFK
Médiocre 2,0

Terrible service, terrible communication. Every staff member had a horrible attitude. Would ask for something and it was like I was inconveniencing them. Would never fly again, so many people said that on my flight. This is the worst airlines I have ever been on. I can not say enough to express my dissatisfaction.

JFK
CDG
Médiocre 2,0

Nothing

Flight delayed for hours without explanation. Insanely rude staff. Most uncomfortable flight.

JFK
CDG
Médiocre 2,6

Nothing

Flight was delayed for 3 days On the day of departure, actual departure time was 12 hours after initial Rude and uninformed staff Flew without luggage, did not communicate that we did not have luggage on the flight, and didn't receive luggage until 3 days later Did not offer any compensation for hotels, delays, lost luggage etc. Some were in the airport for almost 72 hours with only $15 vouchers Worst experience of my life, surprise they are still in business and that any firm took them out of bankruptcy

ven. 6 juil.
PTP
ORY
8h 10min
mar. 21 août
ORY
PTP
9h 00min
241 €
Voyage : 47 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

dim. 22 avr.
PTP
ORY
8h 05min
dim. 6 mai
ORY
PTP
8h 30min
328 €
Voyage : 15 jours
6,1BienVoir les avis
Note générale : 6,1 Bien
Basé sur 5 avis
Embarquement
6,2
Confort
5,8
Équipage
6,7
Divertissements
6,6
Restauration
6,0
PUJ
ORY
Correct 4,3

En fait ce n'est pas AIR CARAIBES mais FRENCH BLUE qui est en charge du vol. C'est un vol LOWCOST A priori, le coût du billet est plus interressant ??? Sur le site AIR CARAIBES ce n'est pas le cas. Ponctuel et appareil tout neuf. Wifi payante.

Repas à minima. Et toutes les boissons supplémentaires sont payantes. Equipage moyen. Elles sont là uniquement pour le minimum et pour vendre les boissons et snacks, et duty free. Ne passent que très rarement dans les rangées. Très long pour débarrasser les plateaux. Proposition de films à minima également. très peu de récents. Peu de place dans les sieges sous forme 3x3x3. Commandant de bord ne parle que l'anglais meme en arrivant sur le tarmac à ORLY !!!

SXM
ORY
Médiocre 3,0

Airbus A330 200, des écrans minuscules, ou centraux, un vol avec une heure de retard

Un équipage parano avec par exemple 2 contrôles de ceinture a 3 minutes d'intervalle avant le décollage. Des interruptions très fréquentes pour ne rien dire.

FDF
ORY
Bien 7,0

Le repas

Confort, Divertissement, tactile de l’écran individuel pas terrible

PTP
ORY
Bien 7,6

Pas trop de place mais vol agreable

Repas moyen. Peu de place avec personnse fortes aux sièges voisins

SLU
FDF
Médiocre 2,0

The airline canceled the original flight. They then rescheduled the flight to a date and time that I could not accept. I called and notified the travel agency and was first told I'd be refunded but then received another reschedule notice. That flight was also eventually canceled. The airline rescheduled me to another flight ( number 3 at this point) which I clearly told them, over there phone, twice, that I could not accept. I was told they would check with the airline to see if I could have a refund. I later received an email that said I would not get a refund for lack of communicating that I would not accept the rescheduled flight. Horrible horrible horrible experience. Worst travel related experience I've had with an airline and travel agency.

jeu. 5 juil.
FDF
ORY
8h 25min
jeu. 23 août
ORY
FDF
8h 40min
299 €
Voyage : 50 jours
8,0ExcellentVoir les avis
Note générale : 8,0 Excellent
Basé sur 1 avis
Embarquement
6,7
Confort
6,1
Équipage
7,5
Divertissements
6,4
Restauration
6,3
DKR
ORY
Médiocre 3,0

The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

ORY
DKR
Correct 4,0

Beaucoup de retard de plus de 2h pas satifait

YUL
ORY
Bien 7,3

Tout a été très apprécié, sauf le fait d'avoir payé pour des sièges en particulier et que ce ne soit pas respecté.

ABJ
ORY
Médiocre 2,0

Mon vol a été annulé, alors que tout les passagers étaient agglutinés dans l'aéroport. L'information a été donnée très tardivement et de façon contradictoire. Tout le monde a été placé dans le vol du lendemein, ce qui jette un doute sur la réalité d'une "fuite hydraulique identifiée en vol"

YUL
ORY
Bien 6,0

Manque de chois... Divertissement

ven. 18 mai
FDF
CDG
8h 30min
ven. 1 juin
CDG
FDF
11h 15min
332 €
Voyage : 15 jours
8,3ExcellentVoir les avis
Note générale : 8,3 Excellent
Basé sur 1 avis
Embarquement
6,3
Confort
5,4
Équipage
7,0
Divertissements
4,6
Restauration
5,6
CDG
JFK
Médiocre 2,0

Rien

Le vol a été dévié vers Washington. Aucun suivi ou information a la descente de l'avion. Meme le personnel de l'aéroport n'arrivait pas à joindre la compagnie par téléphone. Quand on dévie un avion d'une destination à plus de 450 kms de la déstination prévue, on s'assure d'au moins appeler le personnel de l'aéroport pour lui dire de transmettre des infos aux passagers.

CDG
JFK
Excellent 8,0

Much more pleasant than my first flight with this airline. Professional staff, easy boarding.

I paid $60 extra for an exit seat but it turned out those seats could be free and up for grabs after the flight takes off. When I arrived to my row I found it empty which made me happy and I felt it was worth the price to "upgrade" since I could now stretch out and have space around me. However, after take off everybody ran up to take the empty seats and the flight attendants said it was allowed. Kind of annoying I paid extra but nobody else did and got the same amenity as I did. Won't be doing that again.

JFK
CDG
Médiocre 2,0

Nothing

Flight delayed for hours without explanation. Insanely rude staff. Most uncomfortable flight.

CDG
JFK
Correct 4,0

Plane feels antiquated. One small screen at front of section so no real tv No blankets Food and drink very sparse Was a dissappointment Only good thing was leg room Crew not particukatly nice or friendky Only had french custom forms Will not fly xl again

CDG
JFK
Correct 4,3

I liked the price of this ticket. Flight was on time and airplane was clean.

Crew didn't come to pick up trash before landing. I had ordered a vegetarian meal which was never logged into the system. They didn't offer an alternative or even a snack instead. Entertainment wasn't good and was confusing to figure out. in flight map didn't work.

lun. 2 juil.
PTP
ORY
8h 00min
jeu. 23 août
ORY
PTP
8h 30min
299 €
Voyage : 53 jours
6,6BienVoir les avis
Note générale : 6,6 Bien
Basé sur 31 avis
Embarquement
6,7
Confort
6,1
Équipage
7,5
Divertissements
6,4
Restauration
6,3
YUL
ORY
Bien 7,3

Tout a été très apprécié, sauf le fait d'avoir payé pour des sièges en particulier et que ce ne soit pas respecté.

ORY
DKR
Correct 4,0

Beaucoup de retard de plus de 2h pas satifait

ORY
YUL
Bien 6,3

Repas copieux et bon De La place pour les jambes

Placés à côté des toilettes ce qui n'est vraiment pas idéal pour se relaxée en vue de supporter le décalage horaire

ABJ
ORY
Médiocre 2,0

Mon vol a été annulé, alors que tout les passagers étaient agglutinés dans l'aéroport. L'information a été donnée très tardivement et de façon contradictoire. Tout le monde a été placé dans le vol du lendemein, ce qui jette un doute sur la réalité d'une "fuite hydraulique identifiée en vol"

ORY
FDF
Bien 7,0

Ça ne fonctionnait pas. 2 membres de l’équipage ont essayé sans succès

mar. 30 janv.
PTP
ORY
7h 55min
sam. 3 févr.
ORY
PTP
8h 50min
331 €
Voyage : 5 jours
6,1BienVoir les avis
Note générale : 6,1 Bien
Basé sur 5 avis
Embarquement
6,2
Confort
5,8
Équipage
6,7
Divertissements
6,6
Restauration
6,0
ORY
PAP
Excellent 10,0

Excellent Staff, comfortable seats, very good food.

Delays of 2 hours at the departure from Port au Prince.

FDF
ORY
Bien 7,0

Le repas

Confort, Divertissement, tactile de l’écran individuel pas terrible

SLU
FDF
Médiocre 2,0

The airline canceled the original flight. They then rescheduled the flight to a date and time that I could not accept. I called and notified the travel agency and was first told I'd be refunded but then received another reschedule notice. That flight was also eventually canceled. The airline rescheduled me to another flight ( number 3 at this point) which I clearly told them, over there phone, twice, that I could not accept. I was told they would check with the airline to see if I could have a refund. I later received an email that said I would not get a refund for lack of communicating that I would not accept the rescheduled flight. Horrible horrible horrible experience. Worst travel related experience I've had with an airline and travel agency.

PTP
ORY
Bien 7,6

Pas trop de place mais vol agreable

Repas moyen. Peu de place avec personnse fortes aux sièges voisins

ORY
CAY
Médiocre 3,6

Movies and fruit juices

The crew made us feel like we were too much, flight were late, sits uncomfortable and disgusting with chocolate everywhere from the last flight

ven. 16 mars
FDF
CDG
8h 25min
jeu. 29 mars
CDG
FDF
11h 15min
333 €
Voyage : 14 jours
8,3ExcellentVoir les avis
Note générale : 8,3 Excellent
Basé sur 1 avis
Embarquement
6,3
Confort
5,4
Équipage
7,0
Divertissements
4,6
Restauration
5,6
CDG
JFK
Médiocre 2,0

Terrible service, terrible communication. Every staff member had a horrible attitude. Would ask for something and it was like I was inconveniencing them. Would never fly again, so many people said that on my flight. This is the worst airlines I have ever been on. I can not say enough to express my dissatisfaction.

CDG
JFK
Correct 4,0

Plane feels antiquated. One small screen at front of section so no real tv No blankets Food and drink very sparse Was a dissappointment Only good thing was leg room Crew not particukatly nice or friendky Only had french custom forms Will not fly xl again

CDG
JFK
Médiocre 2,0

Rien

Le vol a été dévié vers Washington. Aucun suivi ou information a la descente de l'avion. Meme le personnel de l'aéroport n'arrivait pas à joindre la compagnie par téléphone. Quand on dévie un avion d'une destination à plus de 450 kms de la déstination prévue, on s'assure d'au moins appeler le personnel de l'aéroport pour lui dire de transmettre des infos aux passagers.

CDG
JFK
Médiocre 2,0

i’m alive

WELL. what a journey. after deciding to not cancel a flight to jfk while there is a snow storm (who does that?!) we rerouted to Dulles airport in DC, hours away from NYC. since this airline doesn’t fly to dulles, hundreds of passengers were left with no answers as to where our luggage was, how to get home, and to top it off— they didn’t even announce which airport we were landing at until we landed! i’m a young woman traveling alone and this experience had me frightened. the absolute WORST travel experience of my life! the only plus side of this is that the plane didn’t crash. i’m at a local hotel with no luggage or answers as to how i will be receiving my luggage. xl airways basically said “good luck” and sent us off with no information whatsoever. no hotel voucher, no plane voucher, nothing. inexcusable and almost feels like a joke. PLEASE remove xl airways from kayak. this evenings experience from france to dc, a ten hour journey, was sent from a horror film, and i am starting to think the whole airline is a scam. kayak should not associate with xl especially after this experience! do not subject fliers to this airline.

CDG
JFK
Médiocre 3,6

The short version: do not fly this airline. On their nest day they are mediocre but if anything goes wrong they are impossible to contact and you will be on your own. Spend the extra 100-200 for a company with decent customer service, consider it insurance. The full story: Disclaimer - there was a snow storm for our return flight. Xl decided to fly anyway and we were forced to land at Dulles (dc) instead of JFK (nyc) a full 300 miles away. We had no contact with the airline once we landed and were not given our bags. We landed ~ 10 pm and spent the next 3 hours attempting to find an xl representative who could explain to us how we were supposed to get home. I ended up sharing a rental car with some passengers at our expense and driving all night. Apparently xl got a shuttle to pick up the rest of the passengers at 10 am but they were forced to sleep at the airport. I spent all day attempting to contact xl about getting my bags; their customer service is a joke. When you call them you are presented with 4 possible options - 3 of them inform you to email the company instead and the 4th went straight to a voicemail system assuring that they would "call back". I ended up going to JFK where they were sending the plane with our bags to arrive at 7 pm. 11pm came around with no bags so I gave up and went home. Apparently they got the bags off the plane at 1 am; I had to return to pick them up the next day.

dim. 8 juil.
PTP
ORY
8h 10min
mar. 28 août
ORY
PTP
9h 00min
258 €
Voyage : 52 jours
6,4BienVoir les avis
Note générale : 6,4 Bien
Basé sur 1 avis
Embarquement
8,0
Confort
6,0
Équipage
4,0
Divertissements
8,0
BCN
PUJ
Bien 6,4

Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Informations sur le vol Caraïbes - Paris

Arrivée à Paris
Départ de Caraïbes
Prix du vol 194 €
Compagnies aériennes LEVEL, Corsair, Air Caraïbes, XL Airways France
*
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