|janvier||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 26%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 24%.|
Prix moyen pour un aller-retour
|682 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|679 €||ou moins|
American Airlines, Royal Jordanian et EL AL ont supprimé leurs frais de modification et d’annulation pour les vols Dallas-Paris. Veuillez vérifier les conditions sur le site de réservation.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols entre Dallas et Paris.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols entre Dallas et Paris est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler pour Paris avec une compagnie aérienne, puis repartir pour Dallas avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols Dallas-Paris jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Crew was very courteous and attentive"
Points négatifs : "More fruits and green (non-starchy) vegetables"
Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."
Points négatifs : "My luggage is lost"
Points positifs : "Amazing crew and great comfort"
Points négatifs : "Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems."
Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"
Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"
Points positifs : "Excellent service from the crew and prices were good."
Points négatifs : "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Points positifs : "Crew was excellent. Seats were uncomfortable"
Points négatifs : "La ponctualité"
Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."
Points positifs : "Crew was very courteous and helpful"
Points négatifs : "More leg room"
Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"
Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"
Points positifs : "The flight was ok, nothing special."
Points négatifs : "The landing was a little rough, we took a bit of turbulence and it was not pleasant."
Points négatifs : "Very good!"
Points négatifs : "Very nice company!"
Points négatifs : "Need more movies to choose from."
Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."
Points positifs : "Gentillesse du personnel"
Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."
Points positifs : "Équipage très sympathique vol rapide"
Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"
Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"
Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"
Points positifs : "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Points négatifs : "All good!"
Points négatifs : "Pas de chocolat Oups"
Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."
Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"
Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"
Points positifs : "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"
Points positifs : "The crew were great and boarding went very smoothly."
Points négatifs : "After such a smooth boarding we found we had to sit on the tarmac for an hour because of congestion at Zurich."
Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."
Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"
Points positifs : "We did not get on any flight to NY!!!!"
Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"
Points positifs : "The attendants were great. Flight was clean and nice."
Points négatifs : "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."
Points négatifs : "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"
Points positifs : "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Points négatifs : "Nothing, really!"
Points positifs : "Proper business service all the way."
Points négatifs : "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Points positifs : "In time and fine boarding."
Points négatifs : "One of the stewards was a bit strange. Something between very alert and ignoring some passenger. The food on short flights are low quality. Would be nice if it was possible to buy something else."
Points positifs : "Swiss Air is great."
Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."
Points positifs : "The flight attendants were professional and helpful."
Points négatifs : "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."
Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"
Points positifs : "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Points négatifs : "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"
Points négatifs : "Manque le petit sandwich"
Points positifs : "La modernité de l'avion"
Points négatifs : "Les turbulences de fou"
Points positifs : "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"
Points positifs : "les sièges dans l'avion"
Points négatifs : "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."
Points positifs : "The crew was so kind and amazing. They definitely made our flight great!"
Points négatifs : "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Points positifs : "Premium economy was perfect, smaller cabin with less people, great flight."
Points positifs : "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Points négatifs : "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."
Points positifs : "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Points positifs : "The food was good. The lane was comfortable"
Points négatifs : "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."
Points positifs : "It was empty so we were told we could move around in the empty seats"
Points négatifs : "Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin)."
Points positifs : "I liked the movies"
Points négatifs : "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"
Points négatifs : "Poor communication about the reasons for our 4 hour delay. Also, we purchased Economy X, which should have given us priority boarding, but we were told we had to stand in the general admission queue."
Points négatifs : "Bad entertainment system"
Points positifs : "Comfort, service food and entertainment. What more can you ask for."
Points négatifs : "Nothing. ]"
Points positifs : "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Points négatifs : "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."
Points positifs : "Nobody are better hosts than the British. Great service, lovely people."
Points positifs : "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Points négatifs : "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Points positifs : "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Points négatifs : "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."
Points positifs : "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Points négatifs : "The crew speaks to quick and the Australian accent is not always easy to understand"
Points positifs : "The rear section of the plane had lots of room (empty seats), enough to lay down across three seats. Pleasant and helpful crew."
Points négatifs : "Minimal food available between departure and arrival meals; 10 hrs or so is a long time to get by on potato chips."
Points positifs : "The crew was professional, responsive and friendly."
Points négatifs : "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"
Points positifs : "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Points négatifs : "Nothing"
Points positifs : "Fast boarding, not a crowded flight, ahead of schedule."
Points négatifs : "Paid extra for my check in bag."
Points positifs : "Nothing"
Points négatifs : "Everything incl customer service at the airport"
Points positifs : "Service and food are good. Crew very friendly and tries to please everyone."
Points négatifs : "Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA."
Points positifs : "Easy and on time boarding."
Points négatifs : "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Points positifs : "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Points positifs : "Staff was very friendly"
Points négatifs : "Headphone jacks are costume, could not use my own."
Points positifs : "Nothing. The whole experience was horrible."
Points négatifs : "I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable."
Points négatifs : "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Points positifs : "I like flying Virgin whether Australia or Atlantic!"
Points négatifs : "Just a little bit more leg room."
Points positifs : "Excellent entertainment options, out stewardess was fantastic."
Points négatifs : "Cramped seats."
Points positifs : "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Points négatifs : "I would have appreciated another round of hot drinks."
Points positifs : "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Points négatifs : "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"
Points positifs : "The crew was friendly and professional, the food was good and offered frequently due to the long flight time (10.5 hours). The plane was comfortable even though nearly full. Overall, it was a good experience and I would definitely fly with Virgin Atlantic again."
Points positifs : "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Points négatifs : "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."
Points positifs : "Helpful flight attendants"
Points négatifs : "Delay at the airport due to system down where agents had to check in everyone manually"
Points positifs : "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Points négatifs : "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."
Points positifs : "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"
Points positifs : "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Points négatifs : "With seats being so tight causing an issue when getting in and out of seats."
Points négatifs : "the child got the same food as us due i did not make clear i need a child food, now i am asking : is not clear that in that seat is a child of 4 years old ?"
Points négatifs : "My headphones and those of my neighbors did not work."
Points positifs : "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Points négatifs : "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."
Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"
Points positifs : "Australian airports are wonderful."
Points positifs : "Plenty of snacks and great service, with comfy seats"
Points négatifs : "My luggage did not make it to destination :("
Points positifs : "There are lots of relatively new movies to choose from."
Points négatifs : "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."
Points positifs : "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Points négatifs : "I can't think of anything I didn't like"
Points négatifs : "They tried checking my carryon luggage because they said it was overweight and it would be $130. This is absurd, especially since it isn't going to change in weight by getting checked. I refused to pay this amount. The flight was also 3 hours delayed, almost missed my connection back to the states from SYD. Other international flights offer free meal service, you were lucky if you got water on this flight and had to pay for any snacks."
Points positifs : "Flight attendants were nice."
Points négatifs : "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"
Points positifs : "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Points négatifs : "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"
Points positifs : "Very good on board services and nice crew"
Points négatifs : "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Points positifs : "Flight crew were awesome! I got super sick with Bali belly and the crew did everything in their ability to comfort me."
Points négatifs : "Sitting in the galley vomiting for 6h. Flight was completely packed since flights the day before had been canceled, but a full flight isn't really something you can complain about."
Points négatifs : "the seats are not as comfortable as those on new planes"
Points négatifs : "They need to make more leg room in ALL planes"
Points positifs : "You know what you are getting with Delta"
Points négatifs : "The economy seats were really tiny, this made the flight fairly uncomfortable"
Points négatifs : "Everything was great!"
Points positifs : "Very helpful flight crew."
Points négatifs : "A little unexpectedly bumpy."
Points négatifs : "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Points positifs : "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Points négatifs : "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points négatifs : "If my baggage arrived"
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "Friendly crew"
Points négatifs : "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Points positifs : "Crew was very friendly. Food was excellent"
Points positifs : "Overall was a good experience"
Points négatifs : "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points positifs : "N/a"
Points négatifs : "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"
Points positifs : "Having the whole center three seats to myself. The food and beverages were really good as well."
Points négatifs : "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points positifs : "Crew was great."
Points négatifs : "A bit warm and the B777 blowers not in the easiest location to reach."
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points négatifs : "more leg room is needed"
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points négatifs : "Don't call it "food." the meals were terrible. Also stop creating so much single use plastic."
Points positifs : "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Points négatifs : "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."
Points positifs : "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Points négatifs : "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points positifs : "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"
Points positifs : "Friendly service, smooth flight"
Points négatifs : "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points négatifs : "Not much legroom."
Points positifs : "Food was okay. Everything else was great!"
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "wonderfu crew... very helpul`"
Points négatifs : ".."
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points négatifs : "Did not serve the food we asked Limited choice of movies"
Points négatifs : "The food was just ok."
Points positifs : "Food and service was amazing."
Points positifs : "The crew was awesome and helped out tremendously when anything was needed!"
Points positifs : "Service de crew à bord, très gentil."
Points négatifs : "The business class seat is just complety outdated"
Points positifs : "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Points négatifs : "Nothing"
Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"
Points positifs : "Crew is excellent, polite and personal!"
Points négatifs : "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Points positifs : "Muslim food"
Points négatifs : "Information on arrival time was not correct"
Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."
Points négatifs : "KLM crew exceed our expectations"
Points positifs : "Food and service"
Points négatifs : "Working wifi would be good. Better A/C. More comfortable seats"
Points négatifs : "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Points positifs : "The crew is really welcoming"
Points négatifs : "The seats are too narrow and a bit too hard"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points négatifs : "They left my bag off the plane. Ridiculous."
Points négatifs : "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Points positifs : "The crew"
Points négatifs : "Seat comfort"
Points positifs : "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Points négatifs : "Pay attention to passengers."
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points négatifs : "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Points positifs : "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Points négatifs : "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Points positifs : "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "yes"
Points négatifs : "not really"
Points positifs : "The service"
Points négatifs : "The food."
Points positifs : "Good comfortable seat with extra leg room. Pleasant crew."
Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Points négatifs : "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Points positifs : "Crew was very friendly. Nice that wine was served without charge."
Points négatifs : "Announcements from the cockpit were hard to hear. Food has been better in past."
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points positifs : "Face recognition was amazing"
Points négatifs : "Too hot on plane"
Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points positifs : "Left ontime and service was excellent."
Points négatifs : "We did not get two of baggage at the destination."
Points négatifs : "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"
Points négatifs : "The streaming service didn’t work"
Points négatifs : "Le menu est à améliorer"
Points négatifs : "Le menu est à améliorer"
Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Points positifs : "The staff was extremely pleasant. Food was good!"
Points négatifs : "Have no complaints"
Points positifs : "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Points négatifs : "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Points négatifs : "vol retardé"
Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"
Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"
Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Points positifs : "Got to Amsterdam on time and everything was great including the staff"
Points négatifs : "Too late i missed my connection flight"
Points positifs : "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Points négatifs : "Nothing!"
Points négatifs : "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Points positifs : "Good"
Points négatifs : "Repas gratuit"
Points négatifs : "I didn't like putting two family on different seats far from each other"
Points positifs : "The choice of entertainment is huge"
Points négatifs : "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."
Points positifs : "Respect des horaires, gentillesse du personnel"
Points positifs : "Très bien. Bon accueil et à l'heure."
Points positifs : "Le service. Et le confort"
Points positifs : "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Points négatifs : "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."
Points positifs : "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Points négatifs : "We took off late and arrived even later so we had to run to get to the next plane"
Points positifs : "All around great service and reliability"
Points négatifs : "Alittle more seat spacing"
Points positifs : "Seats were larger than expected - more comfortablethan most airlines."
Points négatifs : "Flight entertainmenot working well Frankfurt airport had no free wifi."
Points négatifs : "They let us board before fixing an electrical problem causing major delay. They needed a new part and they thought they could jerryrig a repair!"
Points négatifs : "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."
Points positifs : "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Points positifs : "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Points positifs : "Loved the flight attendance!! They were friendly, witty and flexible."
Points négatifs : "Nothing"
Points positifs : "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"
Points positifs : "Overall a great flight."
Points négatifs : "Breakfast not their best meal. No tea or coffee served, very disappointing."
Points positifs : "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Points positifs : "Temperature on flight was comfortably cool. Food was delicious and flight attendants were pleasant and attentive. The flight was full but service was prompt. Very enjoyable!"
Points négatifs : "The lighting on my screen made it difficult to see it very well...adjusting brightness was not effective. Also, the programming selection was somewhat limited and it would have been nice to start a movie when you wanted instead of waiting."
Points positifs : "comfortable seats, meal was better than expected, in flight entertainment was good"
Points négatifs : "it's absurd to have to pay like $70 more for window seats"
Points positifs : "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Points négatifs : "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"
Points positifs : "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"
Points positifs : "Food, not crowded, small plane"
Points négatifs : "No individual tvs"
Points positifs : "Excellent service - on time, comfortable and great food!"
Points négatifs : "Some staff were a little abrupt, but very efficient and helpful."
Points négatifs : "No in-flight entertainment and seats didn't recline well"
Points positifs : "American Airlines executive club checking and boarding is quite good in an always packed airport"
Points négatifs : "Very old plane. Not a nice crew."
Points positifs : "old planes tight seat no entertainment late boarding"
Points négatifs : "Very old plane No leg room No tv Grumpy crew Over an hour delayed"
Points positifs : "Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times."
Points négatifs : "Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy."
Points positifs : "I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website."
Points négatifs : "Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times."
Points positifs : "The boarding process was expedient and the food was ok and standard for these flights."
Points négatifs : "I travel at least 1 week a month either to Europe, South America or across the United States. The Airplaine was extremely old and looked like it was not refurbished at all since the 90's. Unlike basically every other airline (including airlines from the developing world) the plane did not have a personal entertainment system which is rather vexing considering the flight is so long. The decoration of the plane looked old and worn. The crew were more interested in getting the job done quickly than properly."
Points positifs : "Crew was nice and boarding was on time"
Points négatifs : "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Points positifs : "Crew was generally friendly. Leg room in coach was ok. The price was good."
Points négatifs : "Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us."
Points positifs : "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."
Points positifs : "On time departure and early arrival"
Points négatifs : "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."
Points positifs : "I did not like anything about this trip."
Points négatifs : "Our flight from Chicago to Paris was managed by Finnair, but flown through American Airlines. This was the second disappointing flight on American Airlines. Our first flight was repeatedly delayed over three hours and then canceled. Everyone had to take a new flight the next day on the same plane which was scheduled to be fixed that morning prior to departure. We boarded the plane 45 minutes late and then were informed that the part needed to fix the plan had just cleared customs. After another hour of waiting on the plane, we taxied to the runway and the returned to the gate because another part needed to be fixed on the plane. We waited another hour and a half on the plane before finally taking off. Upon our arrival at Chicago O'Hare, we waited on the tarmac for 30 minutes before the ground crew parked our plane. Which brings me to this flight from Chicago O'Hare to Charles de Gaulle in Paris. Our flight was delayed for maintenance repeatedly for 2 hours and then a new plane had to be brought over. By the time we boarded we were almost four hours behind schedule due to a logbook problem once we boarded the new plane. The plane itself was small - the size of a domestic flight - and VERY cramped. On both of the flights we had no TVs in the headrest. This is something that I have always had in economy class on international flights. It was by far the most uncomfortable flight I have ever been on. Because of the delay, we had to reschedule one of our two connecting flights. I was assured that our bags would still arrive at our final destination. When we finally reached our final destination, we found out that our bags had been lost along the way - most likely because of the flight being rescheduled."
Points positifs : "Staff was kind, flight itself generally went smoothly. The boarding process itself went fairly quickly, and I was able to disembark within minutes of landing."
Points négatifs : "This Finnair flight was operated by American Airlines, but American Airlines did not notify me about the change in flight number until I called in a panic the night before because I was unable to check in. The plane was nearly 2 hours late departing from Chicago O'Hare with no explanation given. 1hr and 45 minutes is a long time to sit without going anywhere. Food was incredibly uninspiring and the staff was kind, but generally seemed distracted. I asked for a beverage at one point, but the flight attendant was too busy trying to get the passenger next to me who was passed out on sleeping pills to put the window shade down to give it to me. American Airlines is one of the only carriers left that has not upgraded to individual entertainment units for transatlantic flights and so the entertainment was like something straight out of Mad Men. Probably my worst flying experience to date."
Points négatifs : "International flight delayed 2 hours for multiple mechanical issues. 45 minutes before boarding, we were given a $20 voucher for food and drink (which we couldn't spend on snacks, just big meals, which was undesirable so late at night). Flight itself played Mission Impossible 4, then a kid's cartoon, then nothing the remaining 5 hours. Very uncomfortable for those who can't sleep on planes."
Points positifs : "I was feeling very comfortable, the hospitality was excellent, the flight was great Thanks very much on everyone"
Points positifs : "Movie selection was excellent."
Points négatifs : "Uncomfortable seats and tight quarters. First class was too expensive."
Points négatifs : "We waited for 3 1/2 hours in the plane before taking off. We ended up landing with a 3-hour delay."
Points positifs : "Aircraft was so old.Paying $1,000 for that, when any other airline uses decent aircrafts, is just unacceptable."
Points négatifs : "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Points négatifs : "Outdated entertainment system. Furthermore, little selection of movies to see--for instance, the "international" movie selection included only two episodes of Foyles War and nothing else. Is this a joke?"
Points négatifs : "Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked."
Points positifs : "other than that, the flight was fine. did not sample the food"
Points positifs : "Very friendly plenty of room on a 90% full flight."
Points négatifs : "Wished they had offered water during the flight in addition to two times drinks service was offered"
Points positifs : "the crew was good and helpful. They should be paid more."
Points négatifs : "ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights."
Points positifs : "Good footroom in Main Cabin Extra."
Points négatifs : "Delayed 5 hours. No power or individual VOD at seat."
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