Trouvez un vol pas cher Émirats arabes unis - France

Points positifs : "The crew was very nice."
Points négatifs : "The seats had such little cushion that it made the flight extremely uncomfortable."

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points négatifs : "My luggage is lost"

Points négatifs : "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Points négatifs : "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Points positifs : "Crew as usual very kind"
Points négatifs : "They put me on stand by because flight was overbooked"

Points positifs : "Crew was amazing. Good movie selection. Pretty comfortable."
Points négatifs : "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Points positifs : "Crew was excellent. Seats were uncomfortable"

Points négatifs : "La ponctualité"

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points positifs : "Cabin crew were efficient"
Points négatifs : "Open check in counters on time as scheduled. They were half hour late at least"

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points positifs : "On time! Courteous. Free meal! Even on flight less than 2 hours!"
Points négatifs : "All good!"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points positifs : "Attendants were attentive and efficient"
Points négatifs : "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points positifs : "Service and food were good considering it was "plane food". No delay whatsoever."
Points négatifs : "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Staff"
Points négatifs : "Delay"

Points positifs : "Missed this flight because the first one was late"

Points positifs : "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Points négatifs : "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "Dinner was excellent. Staff very friendly. Bathroom toiletries (facial spray and hand cream) appreciated."
Points négatifs : "Seats are pretty tight (lucky if you don't have one of the metal boxes in your foot space)."

Points positifs : "Great service."

Points positifs : "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Points négatifs : "Nothing, really!"

Points positifs : "In time and fine boarding."
Points négatifs : "One of the stewards was a bit strange. Something between very alert and ignoring some passenger. The food on short flights are low quality. Would be nice if it was possible to buy something else."

Points positifs : "Quick flight"
Points négatifs : "Small plane with very uncomfortable thin hard seats. Could feel the ride on this plane. Food not great. No entertainment on board."

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"

Points négatifs : "Manque le petit sandwich"

Points positifs : "La modernité de l'avion"
Points négatifs : "Les turbulences de fou"

Points positifs : "On time and standard service."

Points positifs : "les sièges dans l'avion"
Points négatifs : "Ils dissent qu'on a déjà fait le check-in, pas vrai Ils dissent qu'on n'a pas payé pour les valises en soute, pas vrai A cause de leur erreur de check-in qu'à la fin ils ont reconnu, Ils nous mettent dans un vol suivant , à 22h! Ils nous font attendre debout pendant qu'ils sont au téléphone pour plus d'une demi heure à Dusseldorf et à Zurich, et encore dans l'avion, retardé pour décoller."

Points positifs : "Good service - including snacks and drinks. Smooth flight."
Points négatifs : "Upon boarding, the agents in the airport gave us a hard time over a bag that definitely met carry-on requirements. Almost made us check it, and then changed their mind last minute. Very unnecessary/dramatic situation, especially since we flew with that bag via carry-on multiple times (and on even smaller planes)."

Points positifs : "I didn’t take the flight but there was no way to get my refund! No phone answer and no ticket counter!!!!"

Points négatifs : "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Points positifs : "Turkish airlines is reaaly good"

Points négatifs : "thanks for all from kayak"

Points positifs : "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Points négatifs : "Fly another airline"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "Very hot"

Points négatifs : "The online check in wasn’t possible so I wasn’t able to choose my seat."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "The flight was comfortable and the entertainment was good."
Points négatifs : "There are not diverse food choices"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Points négatifs : "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Points positifs : "Rien"

Points positifs : "The service was very good as always with Turkish."
Points négatifs : "Seats are not spaced enough. It is not big enough for a 6 foot 3 male caucasian."

Points positifs : "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Points négatifs : "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Points positifs : "Overall trip was really good."
Points négatifs : "Management of time excellent. Plane went on time. Staff on checking in or in the plane were polite, pleasant, professional and available. Timing of delivery of luggage also was fast."

Points positifs : "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Points négatifs : "Repas"

Points positifs : "The crew was friendly"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."

Points positifs : "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Points positifs : "Went smoothly!"

Points positifs : "Smaller aircraft but better seats, comfortable"
Points négatifs : "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points négatifs : "no USB chargers!"

Points positifs : "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Points négatifs : "Nothing"

Points positifs : "Food is excellent."

Points positifs : "Entertainment selection, USB chargers"
Points négatifs : "Snack Like Mac and cheese not very good. Overall food better than most airlines."

Points positifs : "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Points négatifs : "Seats not to comfortable but can't really change that without upgrade."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "It was all good!"
Points négatifs : "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."

Points positifs : "Tout"
Points négatifs : "Rien"

Points négatifs : "il y a pas d'explications accompagner Algérie il n'est pas à la hauteur"

Points négatifs : "Being on time"

Points positifs : "J’ai trouvé la trousse; couverture, bas, ect, tous dans un sachet fermer, ce qui n’était pas le cas à mon vol de Montréal-Alger. Le repas était bien et la portion généreuse. L’avion était propre, sans déchets parterre ou dans la petite pochette de siège. L’embarque c’est fait rapidement et dans un calme, malgré les vérifications supplémentaires avant de rentrer dans l’avion."
Points négatifs : "Mon banc était brisé, donc impossible d’abaisser le siège. La collation peut appétissante. Et le personnel de bord étaient désorganisés; ils ont oublié de donner des bouteilles d’eau à environ une trentaine de personnes, inclusivement moi, j’ai demandé d’avoir un verre d’eau et du jus au moment du repas, il m’a pointé la bouteille d’eau ma voisine, donc semblait pas à l’écoute ou pressé, un robinet de toilette coulait sans arrêt et plusieurs personnes ont averti différentes personnes du problème et seulement après 45 minutes que quelqu’un a essayé de régler le problème et nous avons décollé à 13h20 environ et on devait décoller à 12h40. J’aurais eu la possibilité de rester plus longtemps avec mon mari, que je vais revoir seulement dans 6 mois, avoir su qu’on allait faire un retard."

Points positifs : "The management of the stopover in Algier"
Points négatifs : "I arrived in Lyon without my suitcase which is really not fair. They promised to deliver as soon as possible to my address. I am waiting to see"

Points positifs : "Good petit déjeunae"
Points négatifs : "Too cold in the airport terminal - airplane temp ok"

Points positifs : "People always nice - plane leaves always at a time that is acceptable"
Points négatifs : "Tooooo cooold on the plane - brrrrrr! Even with a pullover"

Points négatifs : "Très bon vol. La compagnie AIR ALGERIE fait de grands efforts pour satisfaire ses clients. Bonne continuation."

Points positifs : "Not many people on the flight, so there was enough space."
Points négatifs : "The crew was rude. Food was hardly edible (pasta & dried out chicken fillet with a bag of mustard). The crew came late on all flights, so we only started boarding when we were already supposed to leave."

Points positifs : "Manque les écrans"
Points négatifs : "Des écrans"

Points négatifs : "Une collation améliorée. Haaaaaaaaaa !"

Points négatifs : "pas d'écran pour voir les films ou écouter de la musique"

Points négatifs : "- Not make us wait on the boarding bridge of the plane wasn't ready to board. - The seats couldn't recline - Offer something a little healthier for snacks on short flights"

Points positifs : "Améliorée le repas et voir les tarifs"
Points négatifs : "Les repas"

Points positifs : "On est arrivé à l’heUre"
Points négatifs : "On a changé mon siège et je n’ai eu qu’un repas végétarien sur les deux commandé probablement parcequ’on À oublié qu’on m’avai Déplacée Sans m’en aviser bref service mediocre"

Points positifs : "It did take off and land"
Points négatifs : "Seats, armrests, etc were extremely dirty."

Points positifs : "La propreté"
Points négatifs : "Le retard"

Points négatifs : "Transfer in Algiers"

Points positifs : "Nothing!"
Points négatifs : "Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom."

Points positifs : "Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines."
Points négatifs : "This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall."

Points positifs : "Pros: I made it to my destination alive and saved money over other airlines."
Points négatifs : "Cons: The flight was delayed and then boarding and waiting to take off took so long that we were 2 hours late. We were seated in what must be the plane's worst seats: right in front of the stinky bathroom. Those seats don't recline and people keep coming to wait for the toilet, but worst of all is that the toilet smell was awful. I asked to be moved but there were no open seats. I don't know why the toilet had not been well cleaned, but in general the airplane was not very clean. I didn't like the food on this flight, on other air Algerie flights food has been better. The flight attendant also ran out of tea before getting to my row, but never came back with more so I wasn't offered tea. I think this was not worth saving a bit of money over a better airline."

Points positifs : "Durée vol, plus respire que prévu"
Points négatifs : "L’embarquement en plusieurs temps, embarquer tous les passagers dans un seul bus et y rester immobile pendant plus de 30mn avant de rouler vers l’avion et attendre plus de 15mn avant de descendre du bus avec double contrôle à la passerelle,en tout un retard d’envu 2h de temp"

Points positifs : "Rien de bien dans cette compagnie"
Points négatifs : "Hôtesse arrogante et hautaine repas immangeable Structure anarchique"

Points positifs : "Business cabin was ok. Dirty but seats ok for sleeeping on a long floght"
Points négatifs : "Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service."

Points négatifs : "BOarding in Algiers took very long time waiting in the corridor"

Points négatifs : "Always late"

Points négatifs : "Air Algérie is just disorganized to the nth degree. Despite delayed boarding we arrived on time, which was excellent because everything about the experience from the airport layover to the inflight meal and the insistance on leaving the lights in the cabin during this midnight flight was atrocious."

Points négatifs : "First flight was delayed more than an hour, then I was forced to spend more than an hour haggling with immigration police and airline agents because the airline didn't give me my ticket for the connecting flight in advance. Even though I was just in transit the Algerian immigration police have me a hard time. Clearly the AirAlgérie and the airport authorities in Algiers do not have professional procedures in place to deal with passengers trying to catch connecting flights. To boot my second flight was delayed three hours."

Points positifs : "The crew was great with our children."
Points négatifs : "The plane was a bit dirty."

Points négatifs : "I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow."

Points positifs : "Un agréable vol départ et arrivé a l'heure"

Points négatifs : "I had broken seat,. The plane was dirty"

Points positifs : "L'accueil et la prise en charge. Un équipage très agréable"

Points négatifs : "Unprofessional cabin crew. Glass of wine with cork floating was handed to me after the" meal" which was simply horrible."

Points positifs : "I was able to reserve a seat in the second row."
Points négatifs : "Two-hour delay leaving because of mechanical problem. The way connections are handled in Algiers is complicated and unpleasant. Will never travel with Air Algerie again. Plane was dirty, and someone had peed all over the bathroom floor at the very beginning of the trip."

Points négatifs : "I had a problem with my luggage when I get to Italy it was awful thank God to the etalian crew"

Points négatifs : "Nice plane"

Points négatifs : "Filthy planes and falling apart, if that doesn't bother you we did arrive safely:-/"

Points positifs : "I like arriving to my destination. Late but arrived"
Points négatifs : "A smile"

Points positifs : "Crew was magnificent"
Points négatifs : "Food awful seats tiny check in procedure is confusing"

Points positifs : "They are affordable"
Points négatifs : "They have no entertainment and bad food"

Points positifs : "Good"
Points négatifs : "Nice"

Points négatifs : "for 860$ include only one small cheeseburger and water"

Points négatifs : "You should flag that the luggage is not included in price when selling tickets."

Points positifs : "Je sais pas"
Points négatifs : "Je sais pas"

Points positifs : "Les horaires du vol"
Points négatifs : "Une correspondance un peu moins longue"

Points négatifs : "Terrible service and airline is unclear about services airline provides. Lots of hidden fees"

Points négatifs : "aucune info sur le trajet durant le vol : temps restan ou carte de l'évolution du vol..."

Points positifs : "rien"
Points négatifs : "du retard à l'aller et au retour (plus que 2hr) et durant le vol de 10hr Kiev Toronto un seul écran de divertissement avec un film qu'ils ont mis en boucle tout au long du vol (5 fois)"

Points positifs : "no comments"
Points négatifs : "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"

Points positifs : "Ambiance calme"
Points négatifs : "Siège un peu serré."

Points négatifs : "Siège un peu serré. Beaucoup de bruit."

Points négatifs : "The plane was very tight"

Points positifs : "Nothing"
Points négatifs : "Delayed flight caused me to miss the last but to MD. Had to stay in the streets for 6 hours and purchase new bus tickets."

Points positifs : "0 comma by the airline on what to expect and why"

Points positifs : "Crew was nice"
Points négatifs : "Cramped seats. No elbow or leg room. No entertainment. Food was low quality for a long trip like this. We left 1 hour late, no explanation given. They charged me for not printing my boarding pass. When I tried to check in online my e-ticket could not be found, I explained that to them but didn’t care and got charged anyway. We got bumped to a later flight which made me lose my connection at JFK."

Points positifs : "The plane"
Points négatifs : "We were never notified that our flight had a 5 hour delay until we arrived to the airport. Additionally, the flight ended up being 7 hours late. There was no communication or accommodations, other than a free airplane meal. I missed my other transportation connections and there was no sympathy or compassion. I have flown across the world and never experienced such poor customer service and professionalism. I would NEVER fly with this airline ever again!"

Points positifs : "It's a direct flight to Kyiv and was the cheapest when I was buying. Passengers with kids have priority boarding which was great as it's a late night flight."
Points négatifs : "The plane is old and the seats are extremely tight. They had no pillows, no eye shades or toothpaste to offer even upon request! No entertainment system - no screens in the seats. The food was very basic and for wine, they charge 3 eur/bottle! No USB ports to charge or electricity outlets - so even if you have a tablet to entertain yourself - it only lasts until the battery dies."

Points positifs : "On-time flight. Friendly crew."
Points négatifs : "Water was warm- no ice."

Points négatifs : "Food was the worst Ive ever had in any airline! Not fresh at all! Made me sick! the service very poor, flight attendants were very impolite, they cannot speak English well. The boarding process very unprofessional, chaotic and problematic. I will never fly with Ukrainian airlines again for sure"

Points positifs : "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Points négatifs : "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."

Points positifs : "The crew was friendly, seats were comfortable."
Points négatifs : "Entertainment on the plane was very limited. Sound system was very poor. Movies selection is old and very limited. Movies were dubbed in Russian with either Chinese or Korean subtitles. The plane was old (B767) and rather noisy. Bathrooms quickly became dirty and weren't cleaned during the flight."

Points positifs : "Nothing. You had to purchase soda for$4usd. The bathroom's were old and broken down. There are no TV's per seat just the old ones every 6 seats or so on the ceiling. Where were 3 movies shown in 10.5 hr flight. Horrible food and experience."

Points positifs : "Sexy flight attendants"
Points négatifs : "Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc."

Points positifs : "Food and service onboard was excellent."
Points négatifs : "No priority boarding in Kiev. I had to ask to be let through the queue of people and claim the priority boarding. I was not able to check-in early enough to get a seat I wanted. 10 days before for my first flight and only. 24 hours before my 2nd. Pathetic."

Points négatifs : "Flight was delayed for 9 hours, that's caused me to miss my connection flight to Amman."

Points positifs : "nonstop flight"
Points négatifs : "old airplane, no entertainment at all, no ice, no even enough water for drink."

Points négatifs : "See above"

Points négatifs : "It never happened thanks to KLM"

Points positifs : "Nothing"
Points négatifs : "We could not get boarding passes in line due to internet connection. Had to pay! Couldn’t check one small bag they tried to charge 50 dollars so we had to carry. Flight attendants were incompetent. Moving the items on board all around to make room. Also, snack special was not available so they tried to substitute different sandwich without telling us and then did not know how to calculate refund. Very bad."

Points négatifs : "Everything, including service, condition of the airplane, prices, food, quality."

Points positifs : "If your looking to save money its a ok...you get 2 bags check in. Flights I had got in early...I had zero problems"
Points négatifs : "Old planes...no entertainment."

Points positifs : "We got in early"
Points négatifs : "Old planes."

Points positifs : "Business class service, airline lounge was nice, flight included pillow and blanket with some personal items (ear plugs, eye mask, etc). Smooth flight. My best experience with this airline to date."
Points négatifs : "No toilet paper in business class bathroom during flight, only got 2 cups of water during 5 hr flight. Food choices for 4am meal not appropriate. Some passengers ordered hot salmon, this made me nauseous during flight. My meal included a fruit dish, slice of tomato, 2 slices of deli beef roast, bun, butter, jam, and coffee pudding dessert and 10 minutes into meal received hot cheese sweet cake with syrup. The combination of food was not appealing."

Points négatifs : "Flight was cancelled with Ukrainian airline abd I haven't received anything from airline!!"

Points positifs : "Got me from point A to B"
Points négatifs : "The food was terrible and quite questionable as to the freshness and "realness" of it. My friend's grape had mold on it and the taste of the meals were not good. The flight is extremely tight with little room to move. If I was not flying with someone I knew it would be extremely uncomfortable as you are shoulder to shoulder with the person next to you (me and my friend are both tiny and we just fit in the seats). The space is just OK if it were a domestic or short flight of 3 hours or so, but it should be illegal to put that many people on a flight across the ocean. There are no videos behind your seat so you have to watch what they choose on the few videos hanging from the ceiling. The staff were not very friendly. Plane was not well kept and the plane is old."

Points négatifs : "We couldn't fly because of serious health problem of my pregnant wife and no one cancelled our booking and even didn't provide partial refund. It is the worst customer service I've ever met."

Points positifs : "Quiet and peaceful flight. Polite crew. Could sleep most of flight. Flight on time."
Points négatifs : "Had to pay 85$ overweight. Poor entertainment, no audio devices, and upper screen only."

Points positifs : "Food is good"
Points négatifs : "На обратном пути пришлось заплатить за багаж, зотя нигде в билете не было отмечено что багаж не входит. Я тщательно проверяла все опции при регистрации онлайн. Это ужасно, что авиакомпания не предупредила. Я не имела достаточно денег, хорошо что коллега помог."

Points négatifs : "I paid money to you for ticket but Ukraine international airlines did not give me a ticket because you voided the transaction. I NEED MY MONEY BACK!!!!!!!!"

Points négatifs : "According to Kayak one piece of check in baggage was included. In reality, I had to pay extra."

Points négatifs : "Failure to inform clients about cancelations Unacceptable"

Points négatifs : "One of the restrooms had a broken lock"

Points positifs : "How the plane was boarded in the drizzly weather.Organized when loading people on the transport buses. Bag check was organized and extremely courteous. A service that I have not seen in the United States in years. Care was given to safety when the plane was boarded. Very well organized operation there in Dnipro for UIA. Fantastic team you have there."

Points négatifs : "Confiscated my duty free alcohol. Refused to let me take my shoes on board because they had zips on them. I then had to call my lift to come back for my shoes. Plane squashy. Just an awful airline. Never again."

Points positifs : "Went well, landed. I wish there was kiosks to upgrade seating"
Points négatifs : "I wish there were kiosks to upgrade your seat like klm or air France"

Points positifs : "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Points positifs : "The movies"
Points négatifs : "One stewardess was completely with a nasty attitude to several people."

Points négatifs : "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Points négatifs : "Just perfect and on time"

Points négatifs : "Unfriendly staff and very uncomfortable airplane. Seats were bad"

Points positifs : "Great boarding , on time! Friendly helpful staff . Just really good experience"

Points positifs : "Nothing really"
Points négatifs : "The airline should at least provide a snack. It's 4 hrs of travel."

Points positifs : "On time"
Points négatifs : "Food abd more comfort flight"

Points positifs : "Bon vol"
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points positifs : "C'était un bon vol."
Points négatifs : "Le siège pas très confortable, pas de prise pour recharger nos portables et on pouvait pas rabattre le dossier en arrière. pas très confortable"

Points négatifs : "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Points négatifs : "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"

Points négatifs : "Pegusus auto kiosk checkin got errors so I had to wait in counter line. Fix this! Tea costs money. But cheap travel is awesome!!!"

Points positifs : "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Points négatifs : "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Points positifs : "Nice and fast plane ride."

Points positifs : "They delivered me my order sanwhich and flight was on time"
Points négatifs : "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"

Points positifs : "Comfortable flight"
Points négatifs : "No food"

Points positifs : "Got to Barcelona eventually"
Points négatifs : "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Points positifs : "nothing"
Points négatifs : "everything"

Points négatifs : "1 hour delay nearly cost me my connection no assistance provided"

Points négatifs : "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Points négatifs : "Siège non réglable sur 3h30de vol"

Points négatifs : "Une vraie Lowcost... le bus est même mieux que cet avion"

Points positifs : "Friendly crew. Pretty much on time departure. Comfortable."
Points négatifs : "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."

Points positifs : "The price"
Points négatifs : "The mass"

Points positifs : "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Points négatifs : "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Points négatifs : "Space for the leg"

Points positifs : "Globalement ok"
Points négatifs : "Délai de plus d'une heure pour le décollage"

Points négatifs : "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."

Points positifs : "From clealininess of the planes to the professional and sincere approach of the cabin crew, Pegasus is by far the best budget airline I have ever flown in the world. Their in flight menu prices are much affordable compared to most European airports (water is cheaper on the flight, compared to Berlin airport for example) For these prices, and this quality, they are uncompeted. I really hope they can maintain these cheap prices all the time."

Points positifs : "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Points négatifs : "The boarding process was unorganized and a bit frustrating."

Points négatifs : "Late Irritably staff No food"

Points positifs : "Professional crew paying fit"
Points négatifs : "Paying for drinks"

Points positifs : "price good -- and it worth try again -- get more from this price"

Points négatifs : "Checkin takes à long time"

Points négatifs : "Late boarding for unknown reason."

Points positifs : "clean"
Points négatifs : "baggage allowance is 20kg and no free drinks and food and very expensive if you want to buy.. ie.. 35 euro for a sandwich and cola"

Points positifs : "As long as they are reverting a cheap ticket then the service is good"

Points positifs : "Crew was very nice. Seats were comfortable."
Points négatifs : "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Points positifs : "It has good crew members and fine alternatives for eating."
Points négatifs : "No entertainment option is available."

Points positifs : "We did an error in booking the return date, & found no point of contact to change the date"

Points positifs : "got there safely and on tıme"
Points négatifs : "no free food, as usual."

Points positifs : "food that we bought was ok Fast boarding on time departure nice crew"
Points négatifs : "really narrow seats no options to lower the back of the seat Water cost money no TV"

Points positifs : "The seats are comfortable and there was enough place in the overhead bins"
Points négatifs : "The airport in Istanbul does not offer WiFi - which is unbelievable for 2017...."

Points négatifs : "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Points positifs : "Nothing"
Points négatifs : "Late in time"

Points négatifs : "It's the worst airline ever, delays (NO EXCUSES), non-comfortable seats, very bad customer experience..."

Points positifs : "Flight crew"
Points négatifs : "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Points négatifs : "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"

Points négatifs : "Crew lacks professionalism and courtesy. Distance, between rows, is small, a few cms (5-7) more, will bring great benefit. The bathroom was dirty and out of paper, towards the end of the flight. It wasn't very clean to star with."

Points positifs : "It didn't crash."
Points négatifs : "Oh, boy. First, this flight was super late and they wouldn't admit it. I went to the gate at boarding time, and the staff rudely pushed me away, saying I misunderstood the gate number. I double checked, and no, that was indeed the right gate. This lasted until the airport announced the final boarding call for my flight, and people started lining up.Then the staff had to admit that this was the right gate and the plane was just late. We didn't start boarding until way after the announced time (which they didn't bother to update on the screen until it passed. Extraordinarily disorganized. Second, the flight crew was loud and kept the lights turned way up on an overnight flight. Everyone around me was trying to sleep, and they were woken up by the crew yelling "DO YOU WANT COFFEE?" 5 rows away. Even when they finally dimmed the lights 3 hours into the flight, they kept the Tv's on, so the flashing advertisements prevented me from sleeping restfully. Third, you have to pay for coffee and tea. Who does this? They also begin their flight with loud, obnoxious music that jolts everyone awake (see above for this being an overnight flight). Overall, only choose this airline if you're okay with being kept forcibly awake and you don't mind the flight being late. Oh, and you have 2 euros to pay for simple tea."

Points négatifs : "Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus"