Trouvez un vol pas cher Émirats arabes unis - Paris

Points négatifs : "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Points positifs : "Turkish airlines is reaaly good"

Points négatifs : "thanks for all from kayak"

Points négatifs : "Crew could have been more pleasant"

Points positifs : "The flight and crew were excellent. Turkish Airlines business is always good."
Points négatifs : "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Points négatifs : "Fly another airline"

Points négatifs : "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Points négatifs : "Flight was delayed - missed connection in Istanbul"

Points positifs : "Food and plane"
Points négatifs : "IST transit"

Points positifs : "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Points négatifs : "Very hot"

Points négatifs : "The online check in wasn’t possible so I wasn’t able to choose my seat."

Points positifs : "All was really good"
Points négatifs : "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Points positifs : "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Points négatifs : "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Points positifs : "The service was excellent, staff helpful and understanding."
Points négatifs : "No business class priority boarding, no assistance available with transfer."

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing!"

Points positifs : "Food and service in business class were splendid."
Points négatifs : "Absolutely nothing"

Points positifs : "The service"
Points négatifs : "No entertainment. Late boarding."

Points positifs : "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Points positifs : "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Points positifs : "The plane was too hot"
Points négatifs : "Plane too hot"

Points positifs : "Good crew. Clean"
Points négatifs : "A little late"

Points positifs : "Food and service in business class were exceptional."
Points négatifs : "Lie-flat seats hard as plank boards!"

Points positifs : "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Points positifs : "Turkish do a good job of giving you a good service for your money."
Points négatifs : "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Points négatifs : "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Points positifs : "Big plane, friendly staff, good food."
Points négatifs : "Sometime, it gets a bit too cold."

Points positifs : "Crew and flight itself was great."
Points négatifs : "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Points positifs : "Not too long of a flight. Clean toilets and nice smelling soap and lotion. Decent entertainment selection."

Points positifs : "Entertainment options good"

Points positifs : "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Points négatifs : "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Points positifs : "Food"
Points négatifs : "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Points positifs : "Comfortable seats, good food"
Points négatifs : "Nothing"

Points négatifs : "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Points positifs : "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Points positifs : "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Points négatifs : "Small seats in the economy class"

Points positifs : "Food"
Points négatifs : "At gate sign advertised their lie flat beds in business.. we were on business. No lie flat beds!"

Points positifs : "Food"
Points négatifs : "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Points positifs : "Generally better than other European airlines particularly BA and better priced"
Points négatifs : "Work to do on consistency with crew"

Points positifs : "The flight was comfortable and the entertainment was good."
Points négatifs : "There are not diverse food choices"

Points positifs : "Friendly good service"
Points négatifs : "Istanbul changing gate to get to such long walk"

Points négatifs : "Flight was delayed by over two HOURS. When we got to Istanbul, our connecting flight to NY could not wait 15 MINUTES and instead left. We ended up spending 18 hours in Istanbul for the next flight. 1. The personnel at the transfer desk were rude and unhelpful when we asked questions. They seemed like they could not be bothered with our problems. 2. Turkish airlines did not even bother to help with accommodations, instead giving my wife and I a small bed to sleep in vs a hotel room. The only way to get a hotel room was to leave the airport, and we could not get Visas because we were American citizens. Turkish airlines was a very bad experience. Overall this was a poor experience, and I will not fly Turkish Airlines again. I will make sure my friends and family know that this is a poor airline with poor customer service."

Points positifs : "Turkish is always consistently excellent"
Points négatifs : "I liked everything. They are very accomodating towards passengers with special needs."

Points positifs : "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Points négatifs : "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Points positifs : "The services was excellent."
Points négatifs : "Delay around three quarter an hour."

Points positifs : "Everything was fine on this flight."
Points négatifs : "Everything was fine on this flight."

Points négatifs : "The flight was cancelled and I still didnt receice my refund."

Points négatifs : "Good food"

Points positifs : "Pleasant and efficient crew made a middle of the night flight (01.00 - 05.30) quite bearable! Food good too."

Points positifs : "Once we were in the air (see below), everything was very good."
Points négatifs : "Poor organisation at the airport (maybe notGulfAir's fault). Flight slightly delayed. Gate changed at last minute, board said "Boarding now", but we then waited something like 30 minutes at the new gate to actually start boarding."

Points négatifs : "Was a good experience"

Points positifs : "The crew were really nice"
Points négatifs : "Entertainment is very limited."

Points positifs : "One of the crew members was very happy and chirpy with all passengers. She was chatting and making sure everyone's needs were met and comfortable."
Points négatifs : "Entertainment. Hollywood movies weren't working."

Points positifs : "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
Points négatifs : "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."

Points positifs : "Crew was good"
Points négatifs : "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."

Points positifs : "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
Points négatifs : "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."

Points positifs : "Nothing"
Points négatifs : "Economy sets are too tight and cramped. Cup holder was good for nothing, i tried to put my soft drink bottle in it and it slipped right out the bottom and when I tried to put a cup of water in it supplied by the crew it wouldn't fit! When I reclined my seat to sleep the passenger behind me pushed my seat hard back to upright position. When I turned around to ask why the rude response I realized that he was a tall fellow and his knees were already touching the back of my seat so when I reclined it, it hurt him and he had no where to move his legs. I couldn't do or say much as I understood his misery and therefore kept my seat up the whole way for 5 hours! The flight was full and neither of us could relocate to another seat."

Points positifs : "Wheel chair service was excellent"
Points négatifs : "I wish gulf air start to put movie like others competitors airline instead of blocking it."

Points négatifs : "Better coordination between stewards."

Points positifs : "They are not as bad as their reputation states"
Points négatifs : "Gulf air staff at cairo airport refused to give me the boarding pass of the 2nd flight while i was returning from cairo, while in dubai they gave me both boarding passes Although i told them the layover is under an hour Luckily bahrain airport accepts mobile check in and i barely caught the flight"

Points positifs : "Nice flight"

Points négatifs : "If there was no bus to the aircraft."

Points positifs : "Pleasant crew."
Points négatifs : "Nothing."

Points positifs : "Crew was good"
Points négatifs : "As always the seats were tight."

Points positifs : "Yes"
Points négatifs : "Need better food"

Points négatifs : "The flight should be on time and not late."

Points positifs : "Nothing"
Points négatifs : "Nothing"

Points négatifs : "Return flights delayed. Delay same as flight time so not great."

Points positifs : "The crew was nice and kind."
Points négatifs : "The seats, as always."

Points négatifs : "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."

Points négatifs : "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."

Points positifs : "prices, efficiency, helpful crew"
Points négatifs : "they did not give out headphones and mine did not fit the aircraft. It would've been nice if I was able to watch something to pass the time."

Points négatifs : "There is no Priority for business class"

Points positifs : "All was great since the moment I got into the Airport until arrival into Lebanon... All went through extremely well."

Points positifs : "Friendly and helpful flight crew Good food Free movies to warch"

Points positifs : "Food about average."
Points négatifs : "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."

Points positifs : "Nothing"
Points négatifs : "Boarding, crew, seating, bus gate"

Points négatifs : "Everything"

Points positifs : "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Points négatifs : "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."

Points négatifs : "Was not a fan of the breakfast offered."

Points positifs : "Excellent experience overall."

Points négatifs : "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"

Points négatifs : "Late arrival of the plane. Seat not comfort, basic serviceS"

Points négatifs : "onboard entertainment is very limited"

Points positifs : "how convenient it is"

Points positifs : "New plane. Quiet flight. Good service."
Points négatifs : "Boarding was too long and a bit chaotic"

Points positifs : "The price was excellent, the (A330) plane was in good clean condition, they provided with blankets, pillows and headphones. The food was better than most airlines I have travelled on and the entertainment was okay but not as good I would have wanted. Overall, I would say 4 stars all round."
Points négatifs : "Entertainment could have had more on offer, the plane was generally cold, an on-board wifi on their major (A330) planes would have been helpful and upgrades to their short haul planes would be good too."

Points positifs : "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Points négatifs : "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."

Points négatifs : "The flight was held back for late arrival of some passengers which resulted in delay in departure"

Points positifs : "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Points négatifs : "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."

Points positifs : "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Points négatifs : "The old aircraft which is almost reached its limits"

Points positifs : "I liked the info I was getting from the airline, through sms. And everything was on time."
Points négatifs : "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."

Points négatifs : "Their price and services"

Points positifs : "The crew was helpful, the boarding was organized"
Points négatifs : "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"

Points positifs : "fast boarding, got the luggage quickly."
Points négatifs : "nothing"

Points positifs : "fast boarding, got the luggage quickly."
Points négatifs : "Food was ok but may be improved still specially AVML."

Points positifs : "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Points négatifs : "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"

Points positifs : "Crew was magnificent"
Points négatifs : "Food awful seats tiny check in procedure is confusing"

Points négatifs : "You should flag that the luggage is not included in price when selling tickets."

Points positifs : "Je sais pas"
Points négatifs : "Je sais pas"

Points positifs : "Les horaires du vol"
Points négatifs : "Une correspondance un peu moins longue"

Points négatifs : "Terrible service and airline is unclear about services airline provides. Lots of hidden fees"

Points négatifs : "aucune info sur le trajet durant le vol : temps restan ou carte de l'évolution du vol..."

Points positifs : "rien"
Points négatifs : "du retard à l'aller et au retour (plus que 2hr) et durant le vol de 10hr Kiev Toronto un seul écran de divertissement avec un film qu'ils ont mis en boucle tout au long du vol (5 fois)"

Points positifs : "Nothing. This airline is the worst. Treatment is horrible, the people at the front desks are rude to everyone and they treat customers in a very unfair way and rude condescending manner and threatened me and another two not to allow us to get on the flight because of their “sudden rules change”."
Points négatifs : "The employee’s could be better at treating people. They are the rudest ever. They could offer more than a cup of water on the flight."

Points positifs : "no comments"
Points négatifs : "it is better to mention in the ticket whether it is with or without baggage , it makes a lot of inconvenience when we see the boarding pass and then go to the counter to pay extra baggage . the passenger came with one baggage from Kharkov and on a return it is without baggage on round trip booking ?"

Points négatifs : "We were subjected by desk attendant Ravoni to buy a second suitcase bc he would not allow us to take our personal items. He was impolite and aggressive."

Points positifs : "Ambiance calme"
Points négatifs : "Siège un peu serré."

Points négatifs : "Siège un peu serré. Beaucoup de bruit."

Points positifs : "The flight from Tel Aviv followed and I had to fly to Holland to continue to Beijing. I also ordered kosher food and had to pay € 30 when the site was available for free. But in the end I was not given a kosher meal from the Netherlands to Beijing."

Points négatifs : "The plane was very tight"

Points positifs : "Price"
Points négatifs : "Pretty much everything esle"

Points positifs : "0 comma by the airline on what to expect and why"

Points positifs : "Nothing"
Points négatifs : "Flight was an hour delayed with no explanation!!! We were standing in the non-air conditioning bus for an hour!!! We almost missed our flight to US from Frankfurt! Also, they are going through passenger's standing in line for bording with the weight mesuring your carry-on's and requesting to pay for any extra kilo!!! Please stay away from this airline as far as you can!!!"

Points positifs : "On-time flight. Friendly crew."
Points négatifs : "Water was warm- no ice."

Points positifs : "brand new plane"

Points négatifs : "Food was the worst Ive ever had in any airline! Not fresh at all! Made me sick! the service very poor, flight attendants were very impolite, they cannot speak English well. The boarding process very unprofessional, chaotic and problematic. I will never fly with Ukrainian airlines again for sure"

Points positifs : "It's a point A to point B airline. There are no amenities but they do offer accepting 2 checked in bags."
Points négatifs : "Outdated interiors. No space. On a 6hr flight, they offered food and snacks at a price. There was no entertainment. Then, my continuing flight which was 10hrs long, they finally fed us. Offered us food and snacks but still no entertainment. I really didn't like what they had to offer."

Points négatifs : "The baggage was damaged."

Points positifs : "Nothing. You had to purchase soda for$4usd. The bathroom's were old and broken down. There are no TV's per seat just the old ones every 6 seats or so on the ceiling. Where were 3 movies shown in 10.5 hr flight. Horrible food and experience."

Points positifs : "Same as above"
Points négatifs : "same as above"

Points négatifs : "See above"

Points négatifs : "It never happened thanks to KLM"

Points positifs : "Nothing"
Points négatifs : "We could not get boarding passes in line due to internet connection. Had to pay! Couldn’t check one small bag they tried to charge 50 dollars so we had to carry. Flight attendants were incompetent. Moving the items on board all around to make room. Also, snack special was not available so they tried to substitute different sandwich without telling us and then did not know how to calculate refund. Very bad."

Points positifs : "The planes are clean and the crew is friendly."
Points négatifs : "We left late and the plane is older, so options were non-existent for charging phones of entertainment on the flight. Glad I brought a book. Our landing was also really rough. The crew was not great at getting people to sit down to we could take off."

Points négatifs : "the seats were so narrow I was barely able to take care of my baby."

Points positifs : "Business class service, airline lounge was nice, flight included pillow and blanket with some personal items (ear plugs, eye mask, etc). Smooth flight. My best experience with this airline to date."
Points négatifs : "No toilet paper in business class bathroom during flight, only got 2 cups of water during 5 hr flight. Food choices for 4am meal not appropriate. Some passengers ordered hot salmon, this made me nauseous during flight. My meal included a fruit dish, slice of tomato, 2 slices of deli beef roast, bun, butter, jam, and coffee pudding dessert and 10 minutes into meal received hot cheese sweet cake with syrup. The combination of food was not appealing."

Points négatifs : "Flight was cancelled with Ukrainian airline abd I haven't received anything from airline!!"

Points négatifs : "We couldn't fly because of serious health problem of my pregnant wife and no one cancelled our booking and even didn't provide partial refund. It is the worst customer service I've ever met."

Points positifs : "Quiet and peaceful flight. Polite crew. Could sleep most of flight. Flight on time."
Points négatifs : "Had to pay 85$ overweight. Poor entertainment, no audio devices, and upper screen only."

Points positifs : "Food is good"
Points négatifs : "На обратном пути пришлось заплатить за багаж, зотя нигде в билете не было отмечено что багаж не входит. Я тщательно проверяла все опции при регистрации онлайн. Это ужасно, что авиакомпания не предупредила. Я не имела достаточно денег, хорошо что коллега помог."

Points négatifs : "I paid money to you for ticket but Ukraine international airlines did not give me a ticket because you voided the transaction. I NEED MY MONEY BACK!!!!!!!!"

Points négatifs : "I was asked to pay for my one and only checked in bag which should be free for international flights"

Points négatifs : "According to Kayak one piece of check in baggage was included. In reality, I had to pay extra."

Points positifs : "I must say that the boarding process was excellent and the landing was perfect; good job captain!"
Points négatifs : "Service was horrible. I asked about a beer and the flight attendant said "international, 4Euros, Ukrainian 2Euro..." He turned his back on me saying "only water free..." I felt like since I was a foreigner, he didn't really want to talk to me. Hard to believe, racism exists here, but it is a reality. I guess that, at least the other flight attendant said, "welcome and goodbye", other than that, worst service ever."

Points positifs : "Fast registration and good service."

Points négatifs : "Transit zone in Kiev is terrible, lines are not professional and time consuming. No reason for it."

Points négatifs : "Good enoug"

Points négatifs : "I was put on standby and had no seat until boarding was almost over. Not acceptable"

Points positifs : "How the plane was boarded in the drizzly weather.Organized when loading people on the transport buses. Bag check was organized and extremely courteous. A service that I have not seen in the United States in years. Care was given to safety when the plane was boarded. Very well organized operation there in Dnipro for UIA. Fantastic team you have there."

Points positifs : "My seat mate"
Points négatifs : "Rude staff. Old aircraft. Non-operational toilets on 10 hr flight. Need I say more?"

Points négatifs : "I flew back on Arkia wwith my son. Unfortunately we were seated with 2 aisle seats instead of right next to each other as requested."

Points négatifs : "Plane delayed. Missed my connecting flight because of this. Staff rude and unhelpful. No entertainment. Had to pay for food which was overpriced and poor."

Points négatifs : "Confiscated my duty free alcohol. Refused to let me take my shoes on board because they had zips on them. I then had to call my lift to come back for my shoes. Plane squashy. Just an awful airline. Never again."

Points positifs : "Went well, landed. I wish there was kiosks to upgrade seating"
Points négatifs : "I wish there were kiosks to upgrade your seat like klm or air France"

Points positifs : "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."

Points positifs : "Check in horrible, very long, approx. 45 mn waiting in line. all passengers had pb with their luggages. We thought we paid for an extra luggage, but at the check in they said we hadn't. Boarding time my wife got a seat, then someone comes with the same number, then a third person came with the same number. The plane left 45 mn late. Food and beverages are on sale, which I found scandalous. As everyone wants to pay his lunch - Its diner hour - the crew takes ages to go to the end of the plane. I think the service lasted an hour. They were progressively blocking the access to toilets that were at the end of the plane. Also we realized that our return flight leaves at 5 am from Paris, how on earth would we want to come back at 5am ??? We would never ordered that, that means waking up at 2am... So this + our luggages that weren't taken in charge at the airport = there s a problem for reservations whether on kayak or Ukraine airlines. And It's possible that I made a mistake but honestly we fly 5 to 10 times a year since years, and never would I book a flight that is leaving Paris at 5 am. But c'est la vie.... I would appreciate if you could call us to help us fix this return flight. Thank you anyway. Merry Christmas to whoever read this :)"

Points négatifs : "Just perfect and on time"

Points positifs : "The crews are friendly and smiling. Seat are comfortable"
Points négatifs : "If they allow the family with young children to board first will be excellent"

Points positifs : "Seats were comfortable, crew courteous"
Points négatifs : "Good value for money"

Points négatifs : "4 hours late - no communication Rude flight attendants"

Points positifs : "We landed without crashing"
Points négatifs : "The check in process, the upgrade process, the boarding process. And, everyone just sat where they wanted, even after I paid for the upgraded seat. The crew could not care less, and I ended up with the largest person on the plane next to me, who seat jumped, so I had to sit sideways the whole fly."

Points positifs : "The crew in the aircraft were good but the ground services were poor"
Points négatifs : "The ground staff should respect travelers. And they should look to customers satisfaction more"

Points positifs : "The price was good"
Points négatifs : "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."

Points négatifs : "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."

Points négatifs : "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Points positifs : "The price"
Points négatifs : "Nothing"

Points négatifs : "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Points négatifs : "How comes i am in transit and they stopp me and make a lot of troubles because i have no visa?? And after they made deporting paper to sign ??? It was really stupid thing ,, if i am in transit and i should have visa ??"

Points négatifs : "Staff smile more. More room."

Points positifs : "The flight was very uncomfortable and dirty"

Points positifs : "Took off on time"
Points négatifs : "Chairs"

Points négatifs : "We were really afraid from istanbul to beirut."

Points négatifs : "The boarding Schdule"

Points négatifs : "If it was on time. Over an hour late."

Points positifs : "Punctuality"
Points négatifs : "Comfort and food"

Points négatifs : "The set it was so bad"

Points positifs : "Cheap ticket prices"
Points négatifs : "Bad in plane services Very bad in payments Lake of latest aviation regulations"

Points positifs : "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Points négatifs : "Seats don’t lean back and felt tight width wise. Lots of busses involved."

Points positifs : "Nothing."
Points négatifs : "Uncomfortable seats. No free WATER! Weight limit is ridiculous for a international flight. I will never travel with Pegasus again! I will try my best to spread the word on this airline."

Points positifs : "Nothingv"
Points négatifs : "Very bad"

Points positifs : "I may never travel with this airline"
Points négatifs : "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"

Points positifs : "Friendly staff. Comfortable plane"
Points négatifs : "Delayed but only 15 min"

Points positifs : "Comfortable flight"
Points négatifs : "No food"

Points négatifs : "On my flight, passengers were rude to the extent that a fist fight broke out and cursing amongst everyone occurred."

Points positifs : "Easy smooth boarding. Peaceful flight."
Points négatifs : "But confusing arrangement of ‘international ‘ and ‘domestic buses at the airport"

Points négatifs : "seats are not comfortable at all"

Points positifs : "Nothing"
Points négatifs : "Pegasus Airlines service is so poor. We've waited for hours to check in. Your website did not clearly declare that the ticket did not have a luggage allowance. I have paid in total 70 Euros to check in my luggage. Innaddition to that Pegasus Airlines lost my luggage. Overall a terrible journey"

Points négatifs : "Crew was rude to all passengers"

Points négatifs : "Nothing"

Points positifs : "Flight was on time"
Points négatifs : "Too much waiting for boarding and staff was not friendly"

Points positifs : "Flight timing was good"
Points négatifs : "Boarding was a bit complicated"

Points négatifs : "Very slow check in. Unhelpful and unfriendly crew"

Points positifs : "Bording was fast and the plane took off on time."

Points négatifs : "Pegasus cannot fly without a dalay of at least 1 hour !!!"

Points positifs : "seats. comfort flight price"
Points négatifs : "waiting 45 mins to go through transit security, airport staff rude and shouting at passengers. terrible organisation and manners"

Points positifs : "price. flight. comfort. convenience"
Points négatifs : "delay"

Points positifs : "The worst airport ever"
Points négatifs : "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Points positifs : "Nothing , It was veri terrible"
Points négatifs : "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Points positifs : "The price"
Points négatifs : "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"

Points positifs : "Easy flight and friendly staff."

Points négatifs : "Not much"

Points positifs : "Not much"
Points négatifs : "Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices."

Points positifs : "Getting off the plane"
Points négatifs : "Not enough leg room for the over 6 footers"

Points négatifs : "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Points positifs : "I got to my destination safely"
Points négatifs : "No free drinking water considering it wasn't really that cheap of a flight to say it budget airline"

Points positifs : "It got me there safely"
Points négatifs : "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."