Trouvez un billet d’avion pas cher pour León

BJX

Trouvez un billet d’avion pas cher pour León

Aller-retour
Économique
Wichita (ICT)
León Del Bajio
ven. 27/11
ven. 4/12
N'importe quand
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Bon à savoir

Basse saison

mai Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.

Haute saison

septembre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 18%.

Prix moyen aller-retour

792 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

675 € ou moins

Bonne affaire aller simple

408 € ou moins

Astuces pour trouver un vol pas cher pour León

  • À la recherche d’un vol à petit prix pour León ? 25% de nos utilisateurs ont trouvé un vol pour León aux tarifs suivants ou moins : Aller simple de Paris à 343 €, aller-retour à 490 €, 567 € pour un aller-retour de Bordeaux, 576 € pour un aller-retour de Nice
  • Réservez au moins 2 semaines avant le départ pour obtenir un prix moins cher que la moyenne.
  • La haute saison est en août, septembre et octobre, et mai est le mois le moins cher pour partir à León Del Bajio.
  • Saisissez votre aéroport de départ préféré et vos dates de voyage dans le formulaire de recherche en haut de page pour découvrir les dernières offres de vols vers León.

FAQ - Réserver un vol pour León

Quel est le vol le moins cher pour León ?

Quelle est la distance entre l’aéroport de León Del Bajio et le centre-ville de León ?

Comment s’appelle l’aéroport de León ?

León Del Bajio : y a-t-il des restrictions de voyage liées au coronavirus ?

Comment KAYAK trouve-t-il des prix aussi bas sur les vols pour León ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion pour León ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols pour León ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol pour León ?

5 meilleures compagnies proposant des vols pour León Del Bajio

Les notes se basent sur les avis des utilisateurs KAYAK

7,4
Aeromexico
Note générale basée sur 9 383 avis
7,5
Embarquement
7,5
Confort
7,9
Équipage
7,3
Divertissement
7,0
Repas
Avis sur la compagnie

Points négatifs : "Better seats and better communication as it took so long to get our luggage, I would have been fine waiting but they kept changing the location where we were supposed to get our luggage from"

Points positifs : "Not a thing"
Points négatifs : "Timing"

Points positifs : "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."
Points négatifs : "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."

Points positifs : "Oui pour le personnel et correct pour le confort"
Points négatifs : "Par contre au moment de l achat du vol il m a fait choisir mes sièges dont j ai payé 13$ et quand j arrive à l aéroport il faut choisir des sièges donc j ai payé 68$ pour rien je vais faire annule la transaction chez visa"

Points positifs : "Ce qui m'aurait plu c'est de ne pas être obligée de voyager avec un chien . Qu'est ce que un chien faisait dans un avion en train de voyager avec les passagers? Pas de liesse, et la seule fois que je l'ai vu dans une cage, c'etait pour le transporter c'est pendant le debarquement."
Points négatifs : "Pour un vol international de plus de 4 heures est plutôt surprenant, et desagreable, le fait que l'equipage de l'avion n'ait jamais offert de rafraichissements pendant le vol (never mind de nourriture). Il a fallu que les passagers demandent, à la pièce, d'avoir quelque chose à boire, pour en avoir"

Points positifs : "Good service"
Points négatifs : "If you would update your media systems To be able to charge your Devices."

Points négatifs : "Fly was cancelled"

Points négatifs : "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."

Points négatifs : "Better personal, they’re rude"

Points positifs : "The crew was great"
Points négatifs : "The food and the how well the tv works"

Points positifs : "Divertissement"
Points négatifs : "L’avion est parti sans moi et 4 autres passager sans avoir fait d’appel final"

Points positifs : "Repas à bord Personnel courtois"

Points positifs : "the flight was on-time"
Points négatifs : "Food could have been better"

Points négatifs : "Un lounge skyte au t4 de Cancún aurait été top"

Points négatifs : "Le personnel a l’enregistrement préfère parler entre eux plutôt que vous apporter de l’attention. ces personnes ne devraient pas travailler au contact des clients."

Points positifs : "Great plane with great service!"

Points positifs : "Personnel très aimable. Cabine moderne et fonctionnel. Siège confortable."
Points négatifs : "Les sièges business devrait être un petit peu plus large au niveau des épaules en position lit. Mes épaules touchées des 2 côtes. Aussi prévoit un petit peu plis de place au niveau des pieds aussi en position lit."

Points positifs : "Great cabin service from Ruben"
Points négatifs : "Pretty basic food offering"

Points positifs : "le personnel très professionnel et affable. La traduction anglaise manque de volume et très difficile à entendre sur les 4 avions"
Points négatifs : "Le confort des sièges et la station de divertissement très médiocre"

Points positifs : "À l'heure. Personnel sympathique!"

Points négatifs : "En arrivant à Montréal, il n'y avait pas de fauteuil roulant pour mon épouse. Elle a du marché tout l'aéroport jusqu'à la douane ce qui est très long pour quelqu'un d'anticiper. C'est la seule place où nous avons du nous débrouiller seul."

Points positifs : "Gate staff was nice, proactive and understanding of my situation and they promptly put me on the next flight."
Points négatifs : "The hotel the airline was offering wa a terrible option. I had to book a new hotel with no credit vard and it’s been a nightmare so far. Can’t order food."

Points positifs : "The crew was super professional. We appreciated the snack."
Points négatifs : "It is out of your control, but landing can be stressful because of turbulence"

Points négatifs : "Etre à l'heure"

Points positifs : "Crew ok"

Points positifs : "Confort de l’avoin"
Points négatifs : "Rien"

Points positifs : "Le confort des sièges étaient passable peut-être est-ce normal après 5 heures de vol"

Points négatifs : "Good attention in food services."

Points positifs : "Row 6 plenty of space"

Points positifs : "Personnel souriant et aimable."
Points négatifs : "Une seule toilette fonctionnait durant le voyage. Beaucoup d’attente pour les utiliser."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Everything"

Points positifs : "Early arrival."
Points négatifs : "Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies."

Points négatifs : "Nous avons dû attendre plus d'une heure sans nouvelles avant de se faire dire que nous aurions encore 1 h de plus de retard. Nous sommes partie avec près de 3 h de retard. Les écrans tombaient en panne de tous les passagers et l'équipage semblaient ne pas s'en soucier. Pourtant un redémarrage a réglé le problème. (fait a la demande des passagers)."

Points positifs : "Vol pas trop long."
Points négatifs : "Délai d'embarquement et pas de divertissement."

Points positifs : "Espace dans l'avion. Divertissement."
Points négatifs : "Pas de choix de repas."

Points positifs : "Great crew nice and courteous. Great itinerary arrived at 2 pm in León."
Points négatifs : "Very warm and small seats for 3hr 40 mins trip we were seated in front of emergency exit we couldn’t recline understandable but leg space is smaller than most standard planes."

Points positifs : "Ce n'est pas la première fois que nous voyageons avec AeroMexico. Nous avons toujours eu un voyage satisfaisant pour un prix excellent."

Points positifs : "Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice"
Points négatifs : "We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline"

Points positifs : "I liked the fact that I could fly all the way to my final destination with the same airline, which meant I didn’t have to change terminals in Mexico City."
Points négatifs : "I was assigned a middle seat in an exit row, which meant I couldn’t even put my purse under the seat. I always make every effort to get an aisle seat, and I don’t know how I ended up where I did. I asked to be switched,and the flight attendant found a middle seat further back in the plane, which I appreciated. Other people have told me of similar experiences where they did not get the seat they were expecting on Aeromexico. On my flight to Oaxaca, my seat cushions were coming apart and worn, but for the one-hour flight it wasn’t a big deal."

Points positifs : "Super vol"

Points négatifs : "We were not let in the bus to take us from the terminal gate to the aircraft on the runway, forcing us to miss the flight. And then were coerced into having to purchase another 2 tickets on the next flight, instead of them transferring our seats from one to the other. Absolutely the worst treatment to a paying customer / passenger you can imagine."

Points positifs : "Perfectly on time both ways!"
Points négatifs : "Crew was less than friendly"

Points positifs : "Le service et la nourriture"
Points négatifs : "Le confort des bancs"

Points positifs : "Le service et la nourriture !"
Points négatifs : "Le confort des bancs"

Points positifs : "The crew at the gate did their best to seat my family together."
Points négatifs : "No entrainment available and the flight crew took over an hour to bring me some water."

Points positifs : "Nothing"
Points négatifs : "The crew is rude and not helpful. Had the only seat that did not have a working tv and the crew did not care to fix it or move me while there was open seats on the plane."

Points positifs : "La tripulacion fue super amable"

Points positifs : "The movies"
Points négatifs : "Los asientos pequenos"

Points positifs : "We got to London on time."
Points négatifs : "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points négatifs : "Actually not bad - had to wait a few min at terminal 5 for gate to be free - but pretty good overall"

Points positifs : "."
Points négatifs : "Le procédé d’embarquement"

Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Points positifs : "Le personnel"
Points négatifs : "Rien tout a été parfait"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points positifs : "The sit"

Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Points positifs : "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Points négatifs : "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Points négatifs : "Initial delay and then take off delay because slot time had not been updated. Our family missed connections. Disaster follow up in terminal!!! So far far we have been over six hours from check in and are still not through immigration. This for an hour flight."

Points positifs : "Le personnel était très professionnel. Cie au top."

Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Points positifs : "Le toute"
Points négatifs : "Rien à dire"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Points négatifs : "Une heure de retard au départ de Genève ."

Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Points positifs : "Personnel souriant et accueillant"
Points négatifs : "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Points négatifs : "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Points négatifs : "25 min de retard pour le décollage"

Points positifs : "La sympathie de l'équipage"
Points négatifs : "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."

Points positifs : "Embarquement rapide au retour. Parfait"
Points négatifs : "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."

Points positifs : "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Points négatifs : "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points négatifs : "Gate agent refused to let me carry on a suitcase that I have carried on dozens of flights (this specific suitcase) and I understand overhead limitations (I have more than 4 million air miles just between United and American Airlines). This was an A320 and I was about #10 getting on the flight. Space was not an issue. This added an hour to a 25 hour day to wait for luggage at LAX. And BA gives the agents an edge in that their test fixture has rounded corners to that a 22 inch suitcase that has hard square edges at the bottom (or wheels that make it square) won't fit in it. So the agent just points that it doesn't fit and you have to check. I was not happy from Paris to London."

Points positifs : "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Points positifs : "Horaires respectés"
Points négatifs : "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points négatifs : "Flight was canceled forcing us to spend an extra night in Paris. British Airways was extremely unorganized in dealing with an 11 hour delay. I will not fly BA ever again."

Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Points positifs : "Nothing"
Points négatifs : "No self service kiosks to check in. Rude staff. Terrible flight experience."

Points négatifs : "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Points négatifs : "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Points négatifs : "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Points positifs : "Le personnel très avenant et souriant."

Points positifs : "I got free juice and a snack, almost unheard of nowadays!"
Points négatifs : "I don't know what happened. Check-in took almost an hour. Usually it only takes 10 or 15 minutes. I am glad that I got to the airport 2 hours a head of time."

Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points négatifs : "Embarquement un peu brouillon et vol en retard"

Points positifs : "Nice service. On time."
Points négatifs : "Buses at each airport to get plane. Multiple waits in customs lines when travelling within Europe."

Points positifs : "Le staff"
Points négatifs : "Pas de collation sans payer"

Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Points positifs : "Journaux en libre service en salle d'embarquement"
Points négatifs : "Pas de divertissement. Snack et boisson payants en classe éco."

Points positifs : "Le surclassement en éco +"
Points négatifs : "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."

Points positifs : "Boarding"
Points négatifs : "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Points positifs : "That the flight attendant was really helpful"
Points négatifs : "If the flight would have been on time"

Points négatifs : "Gin availability"

Points positifs : "Wide choice of films on the flight, boarding was hassle free."
Points négatifs : "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Points positifs : "Considering it was only a 2.5 hour flight, the snack was fairly good."

Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"

Points positifs : "The crew were great, entertainment was good."
Points négatifs : "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Points positifs : "The boarding process and its ease"
Points négatifs : "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"

Points négatifs : "Une heure de retard au décollage"

Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Points positifs : "The crew skipped me for breakfast and i had to ask for food."
Points négatifs : "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."

Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."

Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"

Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Points positifs : "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Points négatifs : "Very limited food options."

Points positifs : "Rien"
Points négatifs : "Retard d’une heure"

Points positifs : "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Points négatifs : "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Points positifs : "Arrived ahead of the scheduled time"
Points négatifs : "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."

Points positifs : "Great crew again, basic aircraft but comfortable economy seats."

Points positifs : "Crew were ok Captain was informant"
Points négatifs : "Delay Heat on plane at 98 degrees upon boarding"

Points positifs : "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."

Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Points négatifs : "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Points négatifs : "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Points positifs : "Veggie Asian meal was great - curry."
Points négatifs : "Freezing cold air conditioning. Seven hours siting in a fridge. Asked stewardess to turn it up. She didn't."

Points positifs : "Asked a stewardess to turn the heat up and she did."
Points négatifs : "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Points positifs : "tout le service en général."
Points négatifs : "rien"

Points positifs : "Great films and tasty food"
Points négatifs : "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Points négatifs : "N/A"

Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Points positifs : "Not much"
Points négatifs : "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."

Points négatifs : "It was very cold on the flight, even with the blankets we were given."

Points positifs : "Not much."
Points négatifs : "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Points positifs : "The overall service x"

Points positifs : "Les hôtes étaient aimables"
Points négatifs : "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Points négatifs : "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Points positifs : "Nothing"
Points négatifs : "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."

Points positifs : "Entertainment was good"
Points négatifs : "Flight was late, seats was small, all time something smelled so much."

Points négatifs : "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Points positifs : "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Points négatifs : "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."

Points positifs : "Only check in and boarding was smooth."

Points positifs : "Crew was good. Flight was on time. This was a newer plane"
Points négatifs : "it was great"

Points positifs : "It's a direct flight."
Points négatifs : "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Points positifs : "The crew was kind"
Points négatifs : "Seat space is too cramped"

Points positifs : "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Points négatifs : "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

Points positifs : "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Points négatifs : "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."

Points positifs : "Really nice comfortable seats, amazing windows larger then usually with new technology. Food was ok. It was nice that crew constantly was offering drinks"

Points positifs : "nothing"
Points négatifs : "See above - seats worn out, entertainment worn out, Crew battling old tired aircraft. Massively overpriced. Bring on WestJet direct to Ottawa."

Points positifs : "Flight was great. Check in not so."
Points négatifs : "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Points positifs : "Service was impeccable. In flight entertainment was good"
Points négatifs : "Food was nothing special"

Points positifs : "Only thing good was the brevity of the flight."
Points négatifs : "The aircraft was dirty and ridiculously cramped. Air Canada undermines its brand by flying planes like these."

Points positifs : "Beautiful new 787"
Points négatifs : "Entertainment options could be more plentiful."

Points positifs : "Vegetarian food needs lots of improvement"

Points positifs : "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Points négatifs : "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Points positifs : "While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff."
Points négatifs : "My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options."

Points positifs : "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."

Points positifs : "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."

Points positifs : "Great food and good space for economy"

Points positifs : "staff was great checkin at the airport was a breeze and love the 2 checked free luggage for international flights. food was mediocre but what do you expect, I'm just glad we got 2 meals and 2 snacks. great touch."
Points négatifs : "only issue was the fact the online checkin was unavailable to us for some reason which basically left my girlfriend and I sitting in separate rows in between 2 people for 17 hours. entertainment was also pretty lacking with only a few movies available."

Points positifs : "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Points négatifs : "Economy is never very comfortable but was better than a lot of other airlines"

Points positifs : "Entertainment"
Points négatifs : "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"

Points négatifs : "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"

Points négatifs : "I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes"

Points positifs : "Organised zones for boarding"
Points négatifs : "i am à French National ( France) living in UK. After a confusing conversation from the officer not understanding that I was not travelling to France ( assumption) I was asked to show evidence I had the right to enter UK !!!! I explained I lived there permanently ; I was then asked why French hate English so much!!! To which I explained only narrow minded people would believe so and that the style of her comment were not appropriate . I explained my children were half French half British and that her comment was offensive ."

Points positifs : "The hot dinner was good"
Points négatifs : "The pudding was poor, it was just a wrapped cookie. The movie selection was terrible! Most of the films were very old!"

Points positifs : "great service from start to finish would use again"

Points positifs : "everything"
Points négatifs : "no entertainment"

Points positifs : "I was reading so much about how cramped and uncomfortable the seats on Air Canadas 787's, but I don't think their product is any worse than most other economy class products out there."
Points négatifs : "Their "continental breakfast" was a dry piece of banana bread and yoghurt. No jam, butter cheese or other spreads to compliment with your bread. Most disappointing "continental breakfast" I have had on a plane!"

Points négatifs : "Very cramped like sardine tin. Not enough flight info boards in airport and they were hard to read m"

Points positifs : "Excellent value for Economy flight"

Points positifs : "Comfortable flight, very pleasant cabin crew."
Points négatifs : "No flight entertainment at all."

Points positifs : "The entertainment options were good and the fight crew was friendly and helpful."
Points négatifs : "The delays and lack of information in the boarding process are unacceptable - this occurred on my trip from Montreal to Paris as we as the return trip. Passengers feel like cattle being herded."

Points positifs : "The staff"
Points négatifs : "No TV monitors and food was bad"

Points positifs : "The plane took off and landed on time."
Points négatifs : "The food was terrible and the staff were in there own world and not particularly polite. Hand luggage was not managed so the bins were rammed. Some people had 3 pieces of large hand luggage. Food was the worse I have had on any flight. I would rather pay and have something edible. On 2 of my 3 flights the staff were so wrapped up in there own life's, they did not manage to finish the safety checks before taking there seat. Overall a poor experience."

Points positifs : "Friendly crew, modern aircraft"

Points positifs : "Constant supply of food"
Points négatifs : "No entertainment on seats"

Points positifs : "Boarding was very well-organised ands clearly explained."
Points négatifs : "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."

Points positifs : "clean, polite, helpful crew"
Points négatifs : "obtaining boarding passess via smartphone"

Points négatifs : "no luggage"

Points positifs : "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Points négatifs : "Nothing."

Points positifs : "Comfort, decent entertainment selection, crew was pleasant and professional, boarding was smooth"
Points négatifs : "Food = bland mystery meat entree."

Points positifs : "flight was smooth"
Points négatifs : "We basically were left without info about connecting flight! Also priority boarding for passengers with kids should be announced. It's not the job of passengers to ask. Crew could use more friendliness and being more helpful in giving directions especially in flight and for connections. The lady that checked us in was the worst. We gave her boarding passes and passport and after checking she gave them back to me in a disorganized way, I had a toddler and I had to stop and arrange my documents first. She did not even indicate where to keep the strollers. All she cared was to see d face of my toddler, in my effort to get d child up from stroller and turn her around to her, she fell and guess what, this lady did not even react! Unflinching, she just wanted to check d face of my 3 year old in case she is impersonating. That being said, some other staff were very friendly so this is not generalizing all to be same way"

Points positifs : "The food, wine and service were all great."

Points positifs : "Reasonably good all around."
Points négatifs : "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Points positifs : "Overall a good experience. Had to pay for food but it was quite good so I didn't mind. Supposedly the crew were short staffed but I found them attentive and helpful and to be honest I believe the people who complained may have been a little precious."

Points négatifs : "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."

Points positifs : "The bad stuff overshadowed the good stuff. Bad experience."
Points négatifs : "We took off late and never made up for the time lost which resulted in me missing my connection in Denver. Had to be rerouted to Toronto that night and spent night in hotel. Next day, we took off late and that resulted in me missing my connection in Denver... It took me two days instead of one to travel to my last destination. Not happy with Air Canada, three out four flights took off late. I also almost missed my flight in Montreal to go to Paris if it was not for the friendly and helpful Canadian Customs people."

Points positifs : "The flight attendants were very professional and nice."
Points négatifs : "The flight took off late and did not make up the lost time during the flight."

Points négatifs : "Flight was delayed multiple times. Was tracking boarding from the Air Canada app as there was nowhere to sit by the departure gate or screens. The app didn't advise that the flight was boarding (unlike other apps such as BA). I missed my flight and they insisted on charging me more than what I paid for the entire ticket just to return home. I got back to London to find that my luggage didn't make the journey. Staff at Air Canada were unfriendly and unprofessional."

Points positifs : "Large comfortable seats."
Points négatifs : "You now have to pay for drinks on British Airways flights"

Points positifs : "Staff was Amazing!"
Points négatifs : "I thought I'd be flying Lufthansa but I got United. I feel Gypt."

Points négatifs : "Long haul airlines across Atlantic charging people for drinks and food on flights !! Best call yourself as cheap budget airlines and stop the pretence . Would be useful if this information was shared at booking plus “drip cost feeding” policy is appalling! Frequent traveller and have never seen such an appalling behaviour on long haul airlines"

Points négatifs : "The queues at immigration in San Francisco were disgracefully long. it took us 3 hrs to get to our luggage. Advice to US govt to employ more immigration officers. Airlines should report on this"

Points positifs : "Food was excellent, seating was comfortable and entertainment choices were good."
Points négatifs : "Boarding could have been more organized. It seemed to have been a little chaotic."

Points négatifs : "United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful."

Points positifs : "We were early. We sat together"
Points négatifs : "Too strict on check in baggage weight"

Points négatifs : "So it was annoying that the seat that was assigned to me..airline assigned that seat to someone else because that person asked for it. And nobody bothered to ask me( no email or call or anything) even though there were lot of empty seats. But the passenger was polite he moved to his original seat."

Points positifs : "Delightful crew."
Points négatifs : "Decent dinner in business class, but pretty awful breakfast omelette. I didn’t figure out what should have been complete adjustability of seats, & crew could not help,"

Points négatifs : "Food could of had a better selection but wasn’t the worst I’ve had"

Points positifs : "the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good."
Points négatifs : "THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM"

Points négatifs : "See above"

Points positifs : "Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old)."
Points négatifs : "Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit."

Points négatifs : "My suitcase handle was broken"

Points positifs : "The plane was new"
Points négatifs : "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Points positifs : "Not much"
Points négatifs : "Dirty seat, broken screen & headphone socket."

Points positifs : "Clean modern plane"
Points négatifs : "Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight."

Points positifs : "Comfortable and efficient"
Points négatifs : "No vegan food options left"

Points positifs : "Not much"
Points négatifs : "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"

Points positifs : "All other stuff good"
Points négatifs : "No music options for entertainment"

Points négatifs : "Couldn't connect to the onboard entertainment system through my laptop."

Points positifs : "Not much to like. The flight was okay."
Points négatifs : "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Points négatifs : "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"

Points positifs : "I had THE WORST experience with ONE flight attendant leaving Paris CDG, flying to Chicago O’Hare. Flight #9334. On 7/26 @ 11:22am. I am hypoglycemic and the flight attendant skipped my line for food I acknowledged her three times and she ignored me so on the fourth time I raised my voice saying “excuse me ma’am” that seem to have irritated her or rubbed her the wrong way because her response was extremely unprofessional yelling at me and accused me of startling her. She compared my voice to the startle of 911 and caused a scene in front of the majority of the passengers. All I wanted was the food that was available for each passenger because she skipped My row. After talking to another flight attendant who claim to be a manager name Celeste who was wearing a visible name tag along with every other flight attendant except for her, I asked her for the name so I could write up a review she refused to give me her name saying it was against their policy to give up first names even though it’s clearly on everybody’s shirt except hers she removed it or covered it up w/ her apron even though Robert Robert was wearing an apron with his name tag outside of his apron like he should the attendant that gave me problems took off her name tag and covered it with an apron that was a violation of dress code. A simple apology is all I asked for but she refused to apologize and the managers only response was “I can’t make her apologize” Never in my life have I been treated with such disrespect on a flight as I am a frequent flyer to Paris on United everybody else and all other flights was extremely helpful and courteous. This woman started ranting and raving about 911 and getting people nervous for no reason. I will be writing a formal letter to the corporate office. I just barely got home and wanted to write this review because it ruined my experience in 9 1/2 hour flight experience. It was also very embarrassing for me and my family, as other customers were bothered by this and had to listen to this. I was trying to speak over the air conditioner and after the third time of her not acknowledging me that is one I raise my voice politely by saying “excuse me ma’am”. I am a frequent united flier. Furthermore I have scoliosis and I’m handicapped our flight got delayed by 3 furthermore I have scoliosis and I’m handicapped our flight got delayed by 2 1/2 hrs. By this time my back was throbbing and when I talked to the gentleman upfront he told me to write a letter for some type of compensation regarding everything I have been through. Here are pictures of the lady who is out of dress code the flight attendant and also out of line dealing with plus dealing with customers she’s obviously unhappy with her job and should not be in the customer service industry as I know for being a businesswoman myself owning my own salon I deal with customers all day and I know my number one job is to make sure my customers are happy I am not ."
Points négatifs : "I had THE WORST experience with ONE flight attendant leaving Paris CDG, flying to Chicago O’Hare. Flight #9334. On 7/26 @ 11:22am. I am hypoglycemic and the flight attendant skipped my line for food I acknowledged her three times and she ignored me so on the fourth time I raised my voice saying “excuse me ma’am” that seem to have irritated her or rubbed her the wrong way because her response was extremely unprofessional yelling at me and accused me of startling her. She compared my voice to the startle of 911 and caused a scene in front of the majority of the passengers. All I wanted was the food that was available for each passenger because she skipped My row. After talking to another flight attendant who claim to be a manager name Celeste who was wearing a visible name tag along with every other flight attendant except for her, I asked her for the name so I could write up a review she refused to give me her name saying it was against their policy to give up first names even though it’s clearly on everybody’s shirt except hers she removed it or covered it up w/ her apron even though Robert Robert was wearing an apron with his name tag outside of his apron like he should the attendant that gave me problems took off her name tag and covered it with an apron that was a violation of dress code. A simple apology is all I asked for but she refused to apologize and the managers only response was “I can’t make her apologize” Never in my life have I been treated with such disrespect on a flight as I am a frequent flyer to Paris on United everybody else and all other flights was extremely helpful and courteous. This woman started ranting and raving about 911 and getting people nervous for no reason. I will be writing a formal letter to the corporate office. I just barely got home and wanted to write this review because it ruined my experience in 9 1/2 hour flight experience. It was also very embarrassing for me and my family, as other customers were bothered by this and had to listen to this. I was trying to speak over the air conditioner and after the third time of her not acknowledging me that is one I raise my voice politely by saying “excuse me ma’am”. I am a frequent united flier. Furthermore I have scoliosis and I’m handicapped our flight got delayed by 3 furthermore I have scoliosis and I’m handicapped our flight got delayed by 2 1/2 hrs. By this time my back was throbbing and when I talked to the gentleman upfront he told me to write a letter for some type of compensation regarding everything I have been through. Here are pictures of the lady who is out of dress code the flight attendant and also out of line dealing with plus dealing with customers she’s obviously unhappy with her job and should not be in the customer service industry as I know for being a businesswoman myself owning my own salon I deal with customers all day and I know my number one job is to make sure my customers are happy I am not ."

Points positifs : "Bathrooms remained tidy in economy throughout , leg room good"
Points négatifs : "Food was almost inedible."

Points négatifs : "It's a United crew. They're careless and rude."

Points positifs : "Very pleasant attentive crew and ground staff. An aborted takeoff on tarmac meant a return to the departure gate and the plane taken to maintenance. The ground staff were superb in dealing with a full plane load of passengers many of whom had onward connections. This meant we had to stay overnight and fly first thing the next morning. Full marks to United for dealing with a potentially dangerous situation and then assisting everyone back in the terminal."

Points négatifs : "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."

Points positifs : "TV and movie choices should be according to 2018 instead of1980. Also TV should be from running Era"

Points négatifs : "To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me ."

Points positifs : "Boarding went very smoothly. Flight attendants were good. I was glad that water was offered several times during the flight."

Points négatifs : "Crew was great. Long wait for operations on the ground to pull plane to gate was only negative."

Points positifs : "Good. Seating. Not too crowded"
Points négatifs : "Na"

Points positifs : "Very comfortable flight"

Points négatifs : "Fellow passengers; too many howling kids with clueless parents"

Points positifs : "Entertainment and leg room brilliant!"
Points négatifs : "Good was disgusting"

Points positifs : "My husband and i we want to seat next to each other"
Points négatifs : "1) Chicago O'Hare Airport Airline staff very rude. 2) from Los Angeles to Chicago my husband and i are not sitting to each other. My husband is upset. 3) from Chicago to Los Angeles my husband and i are not sitting to each other. It happened again. Very disappointing. We think the airline doing this intentionally."

Points négatifs : "Small seats on aircraft."

Points positifs : "Crew was great, flight was very comfy"
Points négatifs : "Food"

Points positifs : "Nothing really everyhing was mediocre."
Points négatifs : "Delayed baggage, smelly flight, food"

Points positifs : "Crew were very helpful and flight was direct and on time ( unlike my other UA experience hence I started taking Air New Zealand )."
Points négatifs : "Thought it was Lufthansa. Missed the partwhere it says “operated by”. So it wasnt the flagship Lufthansa aircraft but United Airlines. It was an ok flight with UA. Cant complain. It was a direct flight."

Points positifs : "Crew was helpful."
Points négatifs : "We were sitting right next to the crew resting area and it was very restricting to us. I had two little kids that I had to keep quiet for about 6 hours out of 8. Even when my kids were quiet, we were reminded twice to keep quiet. It was very restricting and I was forced to walk back and forth with my two year old to keep her quiet so the crew can rest. Why is the crew resting when they are supposed to be working on that flight? The meal quality sucked, I did not finish it, let alone my kids. My kids were prettu much hungry for 8 hrs. Not a very family friendly flight."

Points positifs : "Getting back to the UK"
Points négatifs : "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"

Points positifs : "Friendly staff, happy to help"
Points négatifs : "Was all good"

Points positifs : "Friendly staff, - smiled and nice from beginning to end. The flight was fast and smooth. The seats were also decent and the width of the aisles had just enough room to wheel my bag and also not get hit when the carts came through. They are still too narrow, but better than some planes. I appreciated the good coffee, too (illy)."
Points négatifs : "The food was inedible! This was the worst food I have ever had on a flight, seriously. The omeletes had the consistency of rubber, and my special meal (Asian vegetarian) was some fried thing that I couldn't eat at all and my companion - who will usually eat anything, would not touch it. I asked the attendant for an omelet instead (before I knew they were just as bad) and explained to her that the I can't eat fried food. She said she was surprised since Asian vegetarian is usually Indian - or at least discernibly Asian and so, would have been OK for a gluten-free vegetarian diet such as mine."

Points positifs : "The service and convenience was excellent. Straight forward and smooth transition throughout boarding and catching connecting flight"
Points négatifs : "The piece of mind given to me by the staff with baggage and connecting to the other flight"

Points négatifs : "Inconsiderate surrounding passengers: adults kicking my seat, pushing on my headrest, leaving feet in aisles"

Points positifs : "Newark Airport is great and the flight was comfortable"

Points négatifs : "Seats were small with not much leg room"

Points positifs : "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"

Points positifs : "The crew The entertainment options The power options The drinks"
Points négatifs : "10 minutes earlier and the food would have been better. Then again, 10 minutes earlier and wouldn’t have made flight."

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