Trouvez des vols pas chers Francfort - Bordeaux

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points positifs : "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Points négatifs : "Move the drapes a few more inches back."

Points positifs : "Flight and the crew!"
Points négatifs : "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Points négatifs : "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Points positifs : "Fantastic gate agents!"
Points négatifs : "The food was terrible."

Points négatifs : "KLM crew exceed our expectations"

Points négatifs : "The KLM crew are always great serving and treating you. Well above many other airlines."

Points positifs : "Crew helpful. Food good."
Points négatifs : "Better range of movies please"

Points positifs : "Nice staff and no delay"
Points négatifs : "Instead of crisps maybe a bit of cheese or crackers"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Being fed was amazing and watching free TV was great!"
Points négatifs : "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew were amazing and the flight was very smooth."
Points négatifs : "Keep up the good work"

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Crew was excellent -kind nice and very attentive"
Points négatifs : "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Points positifs : "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Points négatifs : "Except for the man next to me - great!"

Points positifs : "The flight was perfect! Great food,movies and I even got to sleep !"
Points négatifs : "All was well!"

Points positifs : "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"

Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Points négatifs : "Flight departed 35 minutes late"

Points positifs : "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Points négatifs : "That it didn’t happen."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points négatifs : "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Points positifs : "Nothing really"
Points négatifs : "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Airlines issue"
Points négatifs : "Profiling certain customers"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Thankful for coffee being served without charge. Not all airlines do that."

Points négatifs : "Two hours delay in the start."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Points négatifs : "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Points positifs : "Manque de place"
Points négatifs : "La place"

Points négatifs : "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Points positifs : "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Points négatifs : "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Points positifs : "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Points négatifs : "Idem"

Points positifs : "Pro probablement. sièges durs"

Points positifs : "It was a decent train ride."
Points négatifs : "Stating it’s a train from the beginning and not having to go from one train station to another."

Points positifs : "The crew was astounding"

Points positifs : "The rest area"
Points négatifs : "The airport was cold and it should be warmer"

Points positifs : "L’embarquement rapide avec même un décollage en avance chose rare. Ponctualité 12/10."
Points négatifs : "Séjour de 5 jours aller/retour sur Boeing 777 sans escale, le repas médiocre à l’aller est strictement identique au retour. Varié les repas pendant 1semaine ne seraient pas du luxe même en éco. Aucun divertissement pendant 7h de vol, à si, l’itinéraire de vol."

Points positifs : "La tranquillité de la cabine premium"
Points négatifs : "Le confort de la cabine"

Points positifs : "Rien"
Points négatifs : "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"

Points positifs : "La ponctualité"
Points négatifs : "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Points négatifs : "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Points positifs : "Spacious business class seats, excellent meals"
Points négatifs : "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Points positifs : "Le personnel de bord et le service délivré sur un vol national"

Points négatifs : "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Points positifs : "It was very comfortable and pleasant."
Points négatifs : "Could be a little better the service, the dinner was late"

Points négatifs : "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Points positifs : "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Points négatifs : "See previous"

Points positifs : "Flight was on time."
Points négatifs : "In flight complimentary food and drink service could have been better."

Points positifs : "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Points négatifs : "l'embarquement très long et des informations de l'équipage tardif"

Points négatifs : "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Points positifs : "Arrivée en avance ! Collation très bien."
Points négatifs : "Rien"

Points positifs : "RAS personnel. Confort correct."
Points négatifs : "Annonce du retard tarif"

Points positifs : "Average crew. Average seat."
Points négatifs : "They could have controlled screening babies better. They just let them scream....."

Points positifs : "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Points positifs : "tout le service est parfait"
Points négatifs : "un peu plus de nourriture dans les repas"

Points positifs : "Le siège était parfait et le divertissement aussi"
Points négatifs : "Ma valise est arrivé cassée"

Points positifs : "Left on time. No turbulence."

Points négatifs : "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Points positifs : "Air France has the best crews! They really go the extra mile."
Points négatifs : "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Points positifs : "Crew was very nice. Food was good and tasty."
Points négatifs : "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Points positifs : "Crew members"
Points négatifs : "Up to 1 hour late and they leaved my baggage in Paris"

Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Points positifs : "Le petit gâteau. Succulent à mort."
Points négatifs : "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Points négatifs : "Plus de journal disponible à l'embarquement"

Points positifs : "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Points négatifs : "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Points positifs : "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Points négatifs : "Le dépose bagages, la non-assistance du personnel a l’enregistrement"

Points positifs : "Over all pretty good for price."

Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"

Points positifs : "Liked the transfer"

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Very quiet"
Points négatifs : "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Points négatifs : "Tiny uncomfortable seats."

Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Points négatifs : "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Points positifs : "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Points positifs : "The staff was very nice and friendly"
Points négatifs : "One hour delay without any information on embarking and another hour in the plane before departure"

Points négatifs : "trop de retard"

Points positifs : "Le divertissement"

Points positifs : "That flight have been short"
Points négatifs : "Fly attendants have been in hurry when they served snack"

Points négatifs : "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Points positifs : "Average"
Points négatifs : "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Points négatifs : "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points négatifs : "Flight was delayed. Took a long time to board."

Points négatifs : "2 hours late"

Points négatifs : "The check in process is terrible and very inefficient."

Points positifs : "Nothing"
Points négatifs : "I could not fly"

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points positifs : "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points positifs : "The crew was good."
Points négatifs : "The seats are not confortable at all."

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "On time departure and arrival early by an hour."
Points négatifs : "Seats were quite uncomfortable."

Points négatifs : "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Points négatifs : "I couldn't check in online because I don't have 2 surnames. I arrived at Granada airport early to allow plenty of time to check-in. So did about a thousand other people. There was only one person available to check everyone in for Iberia. It was grateful. Plane was old. Not even a glass of water was offered."

Points positifs : "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Points négatifs : "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "Short flight so no type of entertainment or drink/food service."

Points positifs : "I found the flight to be about average for an economy flight"
Points négatifs : "I did not like that we had our luggage split in layover had to come Out of airport just to get it"

Points positifs : "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."

Points négatifs : "The plane was too cold. It doesn't matter they give you a blanket it's uncomfortable and a waste of energy"

Points positifs : "Nothing about the seating"
Points négatifs : "The person in front of me was so close that when she tried to recline the seat she hurt my knee."

Points positifs : "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Points négatifs : "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points positifs : "Excellent service"

Points négatifs : "Seating and not so friendly"

Points positifs : "Nothing"
Points négatifs : "Second time they lose my luggage. After 9 hours in the airport they were not able to put my luggage in the right place."

Points positifs : "The captain and the entire crew handled an accident very professionally. Seats in economy class were much more comfortable than the ones on my previous, rotten BA52 flight."
Points négatifs : "We get to the runway, wait 10 minutes and go back to the terminal. The captain announces an engine failure. Maintenance inspects the leaking engine, do something and declare it fixed. 2 hours delay and my nerves a bit shaken during take off. We arrived safely."

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points positifs : "clean, good entertainment services, and service from crew"
Points négatifs : "delayed start, very cold temp. during flight"

Points positifs : "Arrived on time"
Points négatifs : "The seat pitch was so small my knees were hard against the seat in front of me for 1.5 hours and I was miserable the whole time. To put this in perspective this was the most uncomfortable I have ever been on an airplane. My legs hurt the whole flight. This was the first leg of an expensive international flight and given the price of the 2 legs I should have been upgraded to a more comfortable seat. My flight to Europe on Iberia was excellent. However based on this bad experience I plan to avoid Iberia in the future because they treat their high price paying customers poorly. Peter Valorz Valorzp@yahoo.com."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points négatifs : "1h15 de retard"

Points négatifs : "Bagage abîmé en soute"

Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Points négatifs : "No ability to do online checkin both websites were not working."

Points positifs : "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Points négatifs : "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Points positifs : "The entertainment is great, I always appreciate a good movie selection for long haul flights. The space is ok and the seats recline well. The blankets and pillows were warm and comfortable too. Food was remarkably edible."
Points négatifs : "The beverage services should come around more often. Two cups of water during a 9 hour flight just aren't adequate."

Points positifs : "Almost nothing!!"
Points négatifs : "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"

Points positifs : "nothing"
Points négatifs : "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Points négatifs : "The crew is so rough, never smiling, and speaking very poor English. Well, it was Iberia, and they are famous for that. When the Spanish company will address the fact that customer service should be their top priority is still to be seen."

Points positifs : "Everything"
Points négatifs : "I really enjoy flying in your airline"

Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."

Points positifs : "Nothing"
Points négatifs : "The food, the entertainment"

Points positifs : "Everything"

Points positifs : "Easy check in and easy baggage claim"
Points négatifs : "They can easily work on the food"

Points positifs : "Even though the plan was full, the boarding process was quick."
Points négatifs : "Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile."

Points négatifs : "This flight had the least legroom of any flight I've ever taken."

Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Points positifs : "the flight was on time"
Points négatifs : "for sure the seats, the screens and bathrooms. the plane was so old!"

Points positifs : "the flight was on time"
Points négatifs : "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Points négatifs : "The A330 really needs a makeover... Other airlines offer a better service in Business class"

Points positifs : "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Points négatifs : "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Points négatifs : "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Points négatifs : "Seating, food, entertainment, communication and comfort"

Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"

Points négatifs : "Everything was good."

Points positifs : "Cheap fares and direct flight"
Points négatifs : "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."

Points positifs : "todo estuvo muy bien!!!"
Points négatifs : "el desayuno o como quieran llamarlo es muy pobre"

Points positifs : "The staff was kind and helpful. The business class was good and the updrafts was really worth it"
Points négatifs : "Entertainment was poor ."

Points positifs : "All good.."

Points positifs : "Crew was fast"
Points négatifs : "Boarding was late and also arrived late"

Points négatifs : "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Points positifs : "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Points négatifs : "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."

Points positifs : "short peaceful ride. Not much food could be served."
Points négatifs : "Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd."

Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Points positifs : "we arrived on time, left on time. The crew was nice and looked after everyone."

Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Points négatifs : "Changement de porte d’embarquement au dernier moment"

Points positifs : "Crew was pleasant"
Points négatifs : "Boarding started 20 minuets late"

Points positifs : "Crew was pleasant"
Points négatifs : "Little hot on the plane"

Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"

Points positifs : "Ponctualité et efficacité"

Points positifs : "As expected. Crew was excellent."

Points positifs : "Muffin distribution and the cushion"
Points négatifs : "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Points négatifs : "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."

Points positifs : "Snacks, drinks, puke bags in seat back pockets, easy to check in online."

Points positifs : "legroom and quick"

Points positifs : "La rapidité d'embarquement"

Points négatifs : "L'équipement dans l'avion inopérant"

Points positifs : "Easy boarding on time nice crew"

Points positifs : "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Points négatifs : "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Points positifs : "Efficient!"

Points positifs : "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Points négatifs : "The plane looked old and dirty"

Points positifs : "Nothing about check-in and boarding."
Points négatifs : "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Points positifs : "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Points négatifs : "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Points négatifs : "food"

Points positifs : "There were lots of entertainment options"
Points négatifs : "Had my call button on for an hour to get some water to take an aspirin and no one ever came."

Points positifs : "Nothing..."
Points négatifs : "Late boarding Rude crew Bad service Lost my luggage"

Points positifs : "Flight was quiet and smooth"
Points négatifs : "Food was substandard Leg space very crummy"

Points positifs : "Flight was fine"
Points négatifs : "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Points négatifs : "il y a pas d'explications accompagner Algérie il n'est pas à la hauteur"

Points négatifs : "Being on time"

Points positifs : "J’ai trouvé la trousse; couverture, bas, ect, tous dans un sachet fermer, ce qui n’était pas le cas à mon vol de Montréal-Alger. Le repas était bien et la portion généreuse. L’avion était propre, sans déchets parterre ou dans la petite pochette de siège. L’embarque c’est fait rapidement et dans un calme, malgré les vérifications supplémentaires avant de rentrer dans l’avion."
Points négatifs : "Mon banc était brisé, donc impossible d’abaisser le siège. La collation peut appétissante. Et le personnel de bord étaient désorganisés; ils ont oublié de donner des bouteilles d’eau à environ une trentaine de personnes, inclusivement moi, j’ai demandé d’avoir un verre d’eau et du jus au moment du repas, il m’a pointé la bouteille d’eau ma voisine, donc semblait pas à l’écoute ou pressé, un robinet de toilette coulait sans arrêt et plusieurs personnes ont averti différentes personnes du problème et seulement après 45 minutes que quelqu’un a essayé de régler le problème et nous avons décollé à 13h20 environ et on devait décoller à 12h40. J’aurais eu la possibilité de rester plus longtemps avec mon mari, que je vais revoir seulement dans 6 mois, avoir su qu’on allait faire un retard."

Points positifs : "The management of the stopover in Algier"
Points négatifs : "I arrived in Lyon without my suitcase which is really not fair. They promised to deliver as soon as possible to my address. I am waiting to see"

Points positifs : "Good petit déjeunae"
Points négatifs : "Too cold in the airport terminal - airplane temp ok"

Points positifs : "People always nice - plane leaves always at a time that is acceptable"
Points négatifs : "Tooooo cooold on the plane - brrrrrr! Even with a pullover"

Points négatifs : "Très bon vol. La compagnie AIR ALGERIE fait de grands efforts pour satisfaire ses clients. Bonne continuation."

Points positifs : "Not many people on the flight, so there was enough space."
Points négatifs : "The crew was rude. Food was hardly edible (pasta & dried out chicken fillet with a bag of mustard). The crew came late on all flights, so we only started boarding when we were already supposed to leave."

Points positifs : "Manque les écrans"
Points négatifs : "Des écrans"

Points négatifs : "Une collation améliorée. Haaaaaaaaaa !"

Points négatifs : "pas d'écran pour voir les films ou écouter de la musique"

Points négatifs : "- Not make us wait on the boarding bridge of the plane wasn't ready to board. - The seats couldn't recline - Offer something a little healthier for snacks on short flights"

Points positifs : "Améliorée le repas et voir les tarifs"
Points négatifs : "Les repas"

Points positifs : "On est arrivé à l’heUre"
Points négatifs : "On a changé mon siège et je n’ai eu qu’un repas végétarien sur les deux commandé probablement parcequ’on À oublié qu’on m’avai Déplacée Sans m’en aviser bref service mediocre"

Points positifs : "It did take off and land"
Points négatifs : "Seats, armrests, etc were extremely dirty."

Points positifs : "La propreté"
Points négatifs : "Le retard"

Points négatifs : "Transfer in Algiers"

Points positifs : "Nothing!"
Points négatifs : "Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom."

Points positifs : "Only positive thing is that I eventually arrived to my destination and it was cheaper than other airlines."
Points négatifs : "This airline seems to always be late, and they displayed incredible disorganization and chaos on this flight. The flight was late. After going through security scanners again even though we had just gone through other scanners a few minutes ago getting off our last flight into the airport, we went downstairs. They had us wait in a room with no chairs a long time before moving us to an unbearably hot bus for a really long time to wait, the bus only had a few seats for old people, the rest of us stood sweating without moving for at least 25 minutes. At the plane's stairs for boarding they wanted to take large carryon luggage to put below, but this wasn't well understood by most passengers and many people got upset and the staff didn't handle it well so it took a long time waiting to board at the stairs. Once on board it was a problem with people not finding enough space to stow their carryons! I went to the toilet before takeoff, and the toilet was so dirty! Disgusting! They clearly hadn't cleaned it at all. Wet floor, smelly, no toilet paper, debris in the sink, etc... The staff was unprofessional in conflict with 2 passengers arguing over a seat which was only a problem because one flight attendant had promised the 2 passengers to be able to move to that 1 open seat. After being almost 2 hours late for takeoff and going through the chaotic boarding process I can understand why people were short on patience. The food was ok. No in flight entertainment at all on a 4+ hour flight, not even a magazine in the seat pocket. Not a good experience overall."

Points positifs : "Pros: I made it to my destination alive and saved money over other airlines."
Points négatifs : "Cons: The flight was delayed and then boarding and waiting to take off took so long that we were 2 hours late. We were seated in what must be the plane's worst seats: right in front of the stinky bathroom. Those seats don't recline and people keep coming to wait for the toilet, but worst of all is that the toilet smell was awful. I asked to be moved but there were no open seats. I don't know why the toilet had not been well cleaned, but in general the airplane was not very clean. I didn't like the food on this flight, on other air Algerie flights food has been better. The flight attendant also ran out of tea before getting to my row, but never came back with more so I wasn't offered tea. I think this was not worth saving a bit of money over a better airline."

Points positifs : "Durée vol, plus respire que prévu"
Points négatifs : "L’embarquement en plusieurs temps, embarquer tous les passagers dans un seul bus et y rester immobile pendant plus de 30mn avant de rouler vers l’avion et attendre plus de 15mn avant de descendre du bus avec double contrôle à la passerelle,en tout un retard d’envu 2h de temp"

Points positifs : "Rien de bien dans cette compagnie"
Points négatifs : "Hôtesse arrogante et hautaine repas immangeable Structure anarchique"

Points positifs : "Business cabin was ok. Dirty but seats ok for sleeeping on a long floght"
Points négatifs : "Very bad service. No drink / water until 1:30 of flight. Flight attendant not focused on service."

Points négatifs : "BOarding in Algiers took very long time waiting in the corridor"

Points négatifs : "Always late"

Points négatifs : "Air Algérie is just disorganized to the nth degree. Despite delayed boarding we arrived on time, which was excellent because everything about the experience from the airport layover to the inflight meal and the insistance on leaving the lights in the cabin during this midnight flight was atrocious."

Points négatifs : "First flight was delayed more than an hour, then I was forced to spend more than an hour haggling with immigration police and airline agents because the airline didn't give me my ticket for the connecting flight in advance. Even though I was just in transit the Algerian immigration police have me a hard time. Clearly the AirAlgérie and the airport authorities in Algiers do not have professional procedures in place to deal with passengers trying to catch connecting flights. To boot my second flight was delayed three hours."

Points positifs : "The crew was great with our children."
Points négatifs : "The plane was a bit dirty."

Points négatifs : "I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow."

Points positifs : "Un agréable vol départ et arrivé a l'heure"

Points négatifs : "I had broken seat,. The plane was dirty"

Points positifs : "L'accueil et la prise en charge. Un équipage très agréable"

Points négatifs : "Unprofessional cabin crew. Glass of wine with cork floating was handed to me after the" meal" which was simply horrible."

Points positifs : "I was able to reserve a seat in the second row."
Points négatifs : "Two-hour delay leaving because of mechanical problem. The way connections are handled in Algiers is complicated and unpleasant. Will never travel with Air Algerie again. Plane was dirty, and someone had peed all over the bathroom floor at the very beginning of the trip."

Points négatifs : "I had a problem with my luggage when I get to Italy it was awful thank God to the etalian crew"

Points négatifs : "Nice plane"

Points négatifs : "Filthy planes and falling apart, if that doesn't bother you we did arrive safely:-/"