Trouvez un vol pas cher Lyon - Japon

Trouvez un vol pas cher Lyon - Japon

Aller-retour
Économique
Lyon (LYS)
Japon
mar. 24/11
mar. 1/12
N'importe quand
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Recherchez sur des centaines de sites et trouvez des vols pour le Japon
Restrictions de voyage
Le Japon permettra aux ressortissants étrangers de s'installer dans le pays pour étudier, travailler ou rejoindre leur famille. Tous les voyageurs entrants doivent présenter un résultat négatif au test COVID-19 émis dans les 72 heures suivant l'heure de départ de leur vol. s'ils ont visité ces pays. En savoir plus
Mises à jour par e-mail - Japon
Restez informé des changements de restrictions de voyage pour ce pays (Japon) et recevez des mises à jour par e-mail.

Bon à savoir

Basse saison

janvier Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.

Haute saison

décembre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 6%.

Prix moyen aller-retour

637 € (prix moyen sur les 2 dernières semaines)

Bonne affaire aller-retour

476 € ou moins

Bonne affaire aller simple

457 € ou moins

FAQ - Réserver un vol de Lyon pour le Japon

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Lyon et le Japon ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Lyon et le Japon ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Lyon-Japon ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Lyon-Japon ?

5 meilleures compagnies proposant des vols Lyon Lyon-Saint-Exupéry - Japon

Les notes se basent sur les avis des utilisateurs KAYAK

8,6
ANA
Note générale basée sur 4 631 avis
8,8
Embarquement
8,5
Confort
9,0
Équipage
8,4
Divertissement
8,3
Repas
Avis sur la compagnie

Points positifs : "Crew service is excellent!"
Points négatifs : "The seat is really cramp and tight!"

Points positifs : "crewe were excellent"
Points négatifs : "nothing !"

Points positifs : "Love ANA. Always a pleasure."

Points négatifs : "N/A"

Points positifs : "Yes"
Points négatifs : "Nothing."

Points positifs : "The cabin crew was so warm and friendly, always ready with a smile and eager to help."
Points négatifs : "Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks"

Points positifs : "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."

Points positifs : "Comfort as usual"
Points négatifs : "No idea"

Points négatifs : "Did not like emergency exit seat."

Points positifs : "I had 3 seats to myself, and I was able to curl up and get a good 2 hours sleep without being disturbed. Thank you ANA. Crew was lovely and friendly."
Points négatifs : "Well they could have given me a free upgrade but I can live with a row to myself, kidding. When the ticket counter opens the agents stand in front of the podiums and bow and say a greeting (I think it was in Japanese). They need to get their timing better. So not much."

Points positifs : "Great customer experience is what look for in any service, ANA delivers this in abundance."

Points positifs : "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Points négatifs : "More western food options, better selection of tv shows for entertainment"

Points négatifs : "if the seat can be reclined a little more"

Points positifs : "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Points négatifs : "Not a thing."

Points positifs : "Entertainment offerings were good."
Points négatifs : "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"

Points négatifs : "Narita to Honolulu sector has not enough food for breakfast noting Honolulu airport has got nothing to offer!!!"

Points négatifs : "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Points négatifs : "Delay"

Points positifs : "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Points positifs : "Overall the flight met expectations for service, comfort and food."
Points négatifs : "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."

Points positifs : "Outstanding service as always - ANA rocks!"
Points négatifs : "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."

Points positifs : "Crew was prompt and courteous Entertainment choice was good"
Points négatifs : "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"

Points positifs : "Crew members was very polite and food was good"
Points négatifs : "seat is quite small."

Points négatifs : "All was 100%! Thanks!"

Points positifs : "ANA is always efficient and polite."
Points négatifs : "Just drinks no snacks on this flight"

Points négatifs : "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."

Points positifs : "Nothing"
Points négatifs : "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"

Points positifs : "Staff was great and both the terminals and onboard"

Points positifs : "The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited."

Points positifs : "Food was ok for economy and they bring more coffee when you ask. The flight wasn’t so full so the seat next to me was empty and also I could sit in the exit isle to work on my laptop"
Points négatifs : "The seat pitch is such that you can’t use a laptop in a normal seat. This would have been a big issue if there wasn’t a seat in the exit row for me to borrow. Staff fine but nothing special."

Points positifs : "Typical ANA quality. Bumpy flight but handled very well."
Points négatifs : "Nothing in particular."

Points positifs : "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Points négatifs : "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."

Points positifs : "Food was amazingly good!"
Points négatifs : "Movie selection was limited"

Points positifs : "Excellent legroom. Very polite staff."
Points négatifs : "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Points positifs : "Food"
Points négatifs : "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Points positifs : "Very efficient, friendly and helpful staff"
Points négatifs : "Food was gross."

Points positifs : "Very efficient"
Points négatifs : "Food was not good"

Points négatifs : "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"

Points positifs : "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Points négatifs : "In flight meal could be improved"

Points positifs : "Great service by the crew! Excellent food and flight was on time,"
Points négatifs : "Film and movie offerings and music entertainment while on board should be improved with more selections."

Points négatifs : "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."

Points positifs : "Food and Sitting Space"
Points négatifs : "Nothing"

Points positifs : "Food"
Points négatifs : "Sitting space"

Points positifs : "Customer service was pretty solid."

Points négatifs : "Not enough space to put my luggages"

Points positifs : "service..service..service and ontime performance"

Points positifs : "Shortest duration"

Points positifs : "Good service"

Points positifs : "Great staff"
Points négatifs : "Food and service about drinks limited unfortunately"

Points positifs : "Excellent service"
Points négatifs : "We love to fly again in Emirat"

Points négatifs : "why did they take my blanket and headphones 1 hour before we land?"

Points positifs : "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."

Points négatifs : "Accommodation @ Dubai extra bonus Superb"

Points positifs : "The crew was okay And the seats good it’s little wide In general was okay"
Points négatifs : "The food not so good I like service on the plane was good"

Points positifs : "I like overall, food , entertainment, cleanliness and the amazing crew."
Points négatifs : "I would fly again with emirates."

Points positifs : "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Points négatifs : "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"

Points négatifs : "Stuff not helpful, rude and not helping at all despite us being with a baby"

Points négatifs : "Flew airbus 380 all the way and it was super comfortable!"

Points négatifs : "Old plane - ACE - very basic movie selection."

Points positifs : "Everything was excellent."

Points positifs : "Seats were goooood and comfy Leg room was good"
Points négatifs : "NA"

Points positifs : "nice people, good food"
Points négatifs : "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Points négatifs : "Emirates could do better!"

Points positifs : "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Points négatifs : "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Points positifs : "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Points négatifs : "Emirates sent a notice that the flight was cancelled on a flight from SF to the Maldives - with about 6 hours notice. They put me on a plane two days later. Zero interest by the airline helping. We found a flight on Turkish but paid an extra $500. Zero interest in helping. Last time sensitive ever on Emirates."

Points positifs : "Personalized service"
Points négatifs : "Sound kept going of on movie"

Points positifs : "The entertainment selection."
Points négatifs : "The watermelon in the salad was almost spoiled."

Points positifs : "Service"

Points positifs : "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."

Points positifs : "Crew service, and service at Emirates lounge in Dubai, were outstanding"

Points négatifs : "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"

Points positifs : "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"

Points positifs : "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Points négatifs : "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."

Points négatifs : "Older plane less entertainment options"

Points positifs : "Crew were helpful & friendly."
Points négatifs : "No vegetarian food."

Points positifs : "Good choice of entertainment."
Points négatifs : "Food can be improved. A little bit of innovation is needed."

Points positifs : "Boarding was good"
Points négatifs : "Peanuts !! Ban them please"

Points positifs : "Crew is friendly, flight was smooth and timely."
Points négatifs : "Why doesn’t economy class have a passenger lounge for passengers with really long layovers? I had a 15 hour layover and nothing to tide me over during that time. Ridiculous. Every half decent airline out there caters to all classes of passengers. This is an extremely elitist airline. Will definitely try to avoid"

Points positifs : "Business class was excellent overall."

Points négatifs : "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."

Points positifs : "Excellent. All the staff were great and helpful."
Points négatifs : "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."

Points positifs : "Business class setup Bar Staff"
Points négatifs : "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Points positifs : "Seats were comfy and as expected perfect seat 79k"
Points négatifs : "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"

Points positifs : "Crew was excellent but seemed stretched ."
Points négatifs : "Overall ICE was great but didn't seem to have many new films"

Points négatifs : "hh"

Points positifs : "Good selection of food"
Points négatifs : "Having to listen to everything in both English and Arabic"

Points positifs : "The ground staff at Gatwick was friendly, helpful and efficient."

Points positifs : "Nothing"
Points négatifs : "Very poor service overall"

Points négatifs : "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."

Points négatifs : "Services must be improved as far as hospitality is. Concern"

Points négatifs : "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Points positifs : "Didn’t get this flight as we were so delayed."

Points négatifs : "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."

Points positifs : "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Points négatifs : "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Points positifs : "Almost everything!"
Points négatifs : "Couldn’t find anything to really complain about other then had to go and ask one of the stewards to get the drink I asked for that hadn’t come."

Points positifs : "Good food."
Points négatifs : "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."

Points négatifs : "Didn't leave the UK, volcano"

Points positifs : "As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks."
Points négatifs : "In stead of Anadklujet could be THY :))"

Points positifs : "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Points négatifs : "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Points négatifs : "Crew could have been more pleasant"

Points positifs : "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Points négatifs : "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Points positifs : "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Points négatifs : "In-flight entertainment films were a bit limited"

Points négatifs : "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Points négatifs : "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Points positifs : "Plenty of movies/shows to watch. Food was pretty good too."
Points négatifs : "It was too hot in the cabin with no fans overhead. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time."

Points négatifs : "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Points négatifs : "Flight was delayed - missed connection in Istanbul"

Points négatifs : "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Points positifs : "As above"

Points positifs : "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Points négatifs : "There was nothing really to dislike here."

Points positifs : "Excellent service. Very tasty food."
Points négatifs : "Too many voice announcements, interfering with the entertainments system."

Points positifs : "We were sat in the middle rows for this flight. But only flew for 50minutes so not a big problem"

Points positifs : "Good food, new movies and good leg space"
Points négatifs : "Flight was delayed by an hour, luckily managed to make my connecting flight"

Points positifs : "Food as per.always was.great and choice of entertainment also good."
Points négatifs : "Bording was delayed because of inbound flight delays."

Points positifs : "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Points positifs : "Entertainment and food was decent."
Points négatifs : "Delayed and baggage claim took over 45mins."

Points négatifs : "The head phones are terrible."

Points positifs : "Once we boarded, staff were attentive and service was good in business class. Food was high quality but in their effort to serve an elaborate 4-5 course meal, there was less attention on making sure people had drinks to pair with their meals."
Points négatifs : "We were delayed for 3 hours. We were held in a the boarding area behind security for 2 hours with no seats, no water, no space, and no information. Turkish Airline representatives looked clueless and did not provide information or even look concerned. That was the worst handled delay in my over 30 years of flying all over the world on any many carriers. Once we boarded, the flight went well from there."

Points positifs : "On time, friendly, good food"

Points positifs : "Crew and flight itself was great."
Points négatifs : "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Points positifs : "Largely pain free experience"

Points positifs : "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Points négatifs : "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Points positifs : "I was lucky enough to have a whole row to myself. Otherwise, it would be the regular cramped seating arrangement that is on all airlines."

Points positifs : "Nothing much to shout about this flight. It got there safely?"
Points négatifs : "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Points négatifs : "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Points positifs : "Plane clean, newish. Went up, took us there, landed."
Points négatifs : "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. The entertainment system kept dropping playback, (crashing) so I would have to restart playing the video. Something similar happened on another Turkish flight."

Points positifs : "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Points négatifs : "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Points positifs : "Nothing"
Points négatifs : "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Points négatifs : "Small seats in the economy class"

Points négatifs : "Options for vegetarians were not really good."

Points négatifs : "The worst airline I have ever flown with, worst disruption management. No care for customers."

Points positifs : "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Points négatifs : "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Points positifs : "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Points positifs : "Overall experience"

Points positifs : "My kids, wife and I loved flying to Turkish Airlines. Always on time, tasty and nutritious food, wonderful staff who help you with smile on their faces. Sure, we'll fly Turkish Airlines from now on."
Points négatifs : "Nothing at all."

Points positifs : "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Points négatifs : "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."

Points négatifs : "I miss the turkish delights they used to serve"

Points positifs : "Turkish is always consistently excellent"
Points négatifs : "I liked everything. They are very accomodating towards passengers with special needs."

Points positifs : "I really enjoyed the food and the entertainment. this was the best international flight I have taken so far."
Points négatifs : "check in time was to long."

Points positifs : "Good service and very smooth flight"

Points positifs : "Every thing"
Points négatifs : "Every thing is good"

Points négatifs : "Turkish airlines used to be airline offering good food, now you only get sendwich"

Points négatifs : "Not enough movie varities."

Points positifs : "Comfort"
Points négatifs : "Ordered veggie meal didn't turn up!"

Points positifs : "Excellent customer service, crew always helpful and glad to please."
Points négatifs : "Atatürk airport link too confusing and decreased my flight experience"

Points positifs : "The food is great and so is the entertainment system."
Points négatifs : "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Points positifs : "I liked how generous they were with food and drinks"
Points négatifs : "Free WiFi could have made the flight a lot better"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Comfort"
Points négatifs : "Internet"

Points positifs : "The crew was professional & friendly"
Points négatifs : "Food was terrible honestly, entertainment system didn't work on 1st flight."

Points négatifs : "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Points positifs : "Muslim food"

Points positifs : "Loved the smooth ride."
Points négatifs : "Bathroom was pretty nasty"

Points négatifs : "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Onboard crew were nice and polite. Flight was on time (a rarity)."
Points négatifs : "The boarding crew was rude and unpleasant, the plane was boiling hot."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Good beverage service."
Points négatifs : "Over an hour delayj for departure."

Points positifs : "the drinks"
Points négatifs : "seat reservation. having to pay for luggage...."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Points négatifs : "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Points positifs : "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Points positifs : "Overall KLM experience is good"
Points négatifs : "Food quality was mediocre for a business class flight."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Points négatifs : "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Points positifs : "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Points positifs : "Crew was good"
Points négatifs : "Food"

Points négatifs : "lost baggage"

Points positifs : "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Points négatifs : "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Points positifs : "Nice people and good service"
Points négatifs : "Not much"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Points négatifs : "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Points négatifs : "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Points négatifs : "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Points positifs : "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Points positifs : "Great"
Points négatifs : "Great"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Points positifs : "Pleasant flight"

Points positifs : "The flight crew was nice. Plane departed/arrived on time."
Points négatifs : "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Points positifs : "Service impeccable!"
Points négatifs : "They have one line of executive class after the kitchen and toilet, is very noisy."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Got to Amsterdam on time and everything was great including the staff"

Points négatifs : "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Points positifs : "Clean plane , good crew ,"
Points négatifs : "they didn't load my baggage from flight 1 to 2"

Points positifs : "Punctual"
Points négatifs : "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Points négatifs : "Short and sweet"

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Points négatifs : "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Points négatifs : "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Points positifs : "All went right namely the seats but the luggage condition is the worst"
Points négatifs : "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"

Points positifs : "Great newer plane, great service!"

Points positifs : "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Points négatifs : "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Points positifs : "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Points négatifs : "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Points positifs : "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Points négatifs : "There was no entertainment and the food could be better"

Points positifs : "Yes"
Points négatifs : "Everything very good"

Points positifs : "In flight entertainment was great"
Points négatifs : "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Points positifs : "Red wine was excellent"
Points négatifs : "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Points négatifs : "More water provided during the flight. Also, the second meal was not very good."

Points négatifs : "It was a great flight can’t think of anything"

Points positifs : "The transfer times were excellent"

Points négatifs : "Booked with my partner. Ended up sitting apart. Not good"

Points négatifs : "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Points négatifs : "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Points positifs : "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Points négatifs : "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Points négatifs : "My entertainment device did not work the entire flight."

Points négatifs : "wine selection divider between seats"

Points négatifs : "It was great trip thank you Air France"

Points positifs : "Staff and services all very good definitely"
Points négatifs : "Everything was brilliant"

Points positifs : "The crew were polite and friendly"
Points négatifs : "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Points positifs : "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Points positifs : "The staff were very helpful and professional."
Points négatifs : "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Points positifs : "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Points négatifs : "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Points négatifs : "Arrived 5 hours late"

Points positifs : "Crew was nice movie selection was good."
Points négatifs : "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Points positifs : "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Points négatifs : "I didn't really use the in flight entertainment - the usual movies, tv etc"

Points positifs : "Good quality flight"
Points négatifs : "But delayed and lost baggage"

Points négatifs : "Not much legroom."

Points négatifs : "Old plane."

Points positifs : "Not much expected as it was a budget trip."
Points négatifs : "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Points négatifs : "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Points positifs : "Great service"

Points positifs : "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Points positifs : "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Points négatifs : "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Points positifs : "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Points négatifs : "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Points négatifs : "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Points positifs : "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Points négatifs : "Slight issue with headphone connection, was not the only passenger."

Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Points positifs : "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Points négatifs : "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

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