Trouvez un billet d’avion pas cher pour le Japon

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Seat comfortable"

Points positifs : "No comments."
Points négatifs : "No comments."

Points positifs : "The crew was amazing"
Points négatifs : "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Points positifs : "Crew was receptive"
Points négatifs : "Food boarding"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "The crew was friendly and helpful."
Points négatifs : "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points négatifs : "Internet connection from Doha wasn't there,"

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points positifs : "Crew was amazing"
Points négatifs : "Nothing really"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "It was an ok experience, improved by the head of attendants at the end"
Points négatifs : "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points négatifs : "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

Points négatifs : "Les repas"

Points positifs : "Qatar airlines the service was awesome and the planes very clean"
Points négatifs : "Seating not able to upgrade"

Points positifs : "Nice airplane, great crew."
Points négatifs : "Beef stroganoff was terrible"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Nice menue, friendly staff, very comfortable seats"

Points négatifs : "Peu de nouveaux films"

Points positifs : "Faultless as per usual QA flights"

Points positifs : "I flew Qatar from Doha to NYC and the meal quality and options were excellent. I also enjoyed the amount of new Hollywood movie releases and music options."

Points positifs : "crew was lovely and plane was very new"
Points négatifs : "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Points négatifs : "Movies are always the same"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Cabin crews were politie"
Points négatifs : "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Points positifs : "The best airline I have ever flown."

Points positifs : "Everything."
Points négatifs : "N/A"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points positifs : "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."

Points positifs : "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "Seat was comfortable entertainment was nice food was excellent"
Points négatifs : "Nothing"

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "The convenience because it goes to Nagpur directly"
Points négatifs : "A very long flight. It was very tiring. Security check in Doha was unnecessary, because we already had it in nagpur"

Points négatifs : "Extremely small leg pitch"

Points positifs : "Fooodddddd"

Points positifs : "The crews are always awesome. The food great especially since they always have cherry juice, my favorite!"
Points négatifs : "The flight was delayed, and then seemed rushed at call Last Call. Also the ear phone jack was a double that even the TA ones didn't quite fit. Glad it was an overnight flight and slept most of the way."

Points positifs : "The food was amazing and the crew was great!"
Points négatifs : "Boarding seemed a bit unorganized."

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "My seat didnt recline so i wasnt feeling comfortable"

Points positifs : "Nothing"
Points négatifs : "Turkish want more money for changing the date"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Comfort Entertainment Friendly Staff"
Points négatifs : "N/A"

Points positifs : "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Points positifs : "The crew on the airplane were fantastic. They arranged an aisle seat, which I requested upon checking in."
Points négatifs : "I asked for an aisle seat and I was assured when I checked in that I have an aisle seat. But this was not correct. The crew on the airplane did their best to accommodate my request and they were successful. So the mistake was that of the crew in Berlin where I started my flight."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "All"
Points négatifs : "Crowd highly liked company deserves crowd"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Food"
Points négatifs : "Good food"

Points positifs : "The inflight entertainment."
Points négatifs : "Boarding and check in makes me want to never fly with Turkish air again. Worst customer service ever!!!"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points négatifs : "They lost my check in bag and are offering no compensation whatsoever. I have to buy malaria medication and clothes"

Points positifs : "Comfortable seats. Food wasn't terrible."
Points négatifs : "Unannounced delays. No staff at Gate counter until the very last minute (Munich Intl. Airport)."

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Points négatifs : "Boarding was orderly but a bit long. In general very well managed."

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Points négatifs : "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Points positifs : "Rien"

Points positifs : "I like the food and movies"
Points négatifs : "Nothing"

Points positifs : "Everything went well apart from my suitcase been lost on the connecting flights to Ercan."
Points négatifs : "Eight hours waiting for a connecting flight at Istanbul airport."

Points négatifs : "Repas"

Points positifs : "They tried to put us with other planes. They weren't successful"
Points négatifs : "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."

Points positifs : "The water"
Points négatifs : "There was a malfunction on the aircraft after the first taxi attempt. I understand that these things happen but there was zero communication from the captain or the crew. Because there was no power, the A/C was not operational and the cabin grew extremely hot. No water was distributed, and no attempt to communicate the situation with the passengers. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. Finally the issue was resolved and we went on our merry way. In short, all crew-passenger issues could have been resolved with more communication and water. Go forth and sin not again."

Points positifs : "Every thing"

Points positifs : "Merci à Turkish Airlines"

Points positifs : "It was a very nice flight I would give 5 stars don't know why it showed up with one star"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "Flight was delayed. Not good food service."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "food,service and flight"
Points négatifs : "N/A"

Points positifs : "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "it's mostly good"
Points négatifs : "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"

Points positifs : "Salimos a tiempo . El business es muy confortable"
Points négatifs : "La comida horrible . No se limpian los baños"

Points positifs : "Crew is excellent, polite and personal!"
Points négatifs : "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Points positifs : "Klm's consistantly high standards in everything they do."
Points négatifs : "Nothing"

Points positifs : "The crew."
Points négatifs : "The time between flights."

Points positifs : "Staff were professional and polite."
Points négatifs : "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Points négatifs : "Everything was OK"

Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"

Points positifs : "economy plus seats were nice, great movie selection, especially international movies"
Points négatifs : "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Points positifs : "very nice crew"
Points négatifs : "my baggage was lost"

Points positifs : "Food and service"
Points négatifs : "Working wifi would be good. Better A/C. More comfortable seats"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Entertainment was amazing"
Points négatifs : "Seats a bit hard"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Points négatifs : "Larger meals."

Points positifs : "All good"

Points positifs : "The crew!!"

Points négatifs : "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Points positifs : "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Points négatifs : "Boarding could be better"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points négatifs : "Nothing special"

Points négatifs : "Flight was cancelled."

Points positifs : "Good services!"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "We got a meal for a 1h flight only"
Points négatifs : "No entertainment but normal for this type of flight"

Points positifs : "Nice flight, nice crew, and a nice experience."

Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Points positifs : "Excellent very good"
Points négatifs : "Everting so good ex"

Points positifs : "Nothing"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Points négatifs : "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Points positifs : ".Very much on time with pleasant service."
Points négatifs : "Can nit find much fault fir a short run!"

Points négatifs : "Bit cramped for space"

Points négatifs : "Boarding was a free for all. The travelers did not pay attention to the priorities."

Points négatifs : "Bag was lost"

Points positifs : "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Points négatifs : "Nothing to be honest . All positive."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Manque de place"
Points négatifs : "La place"

Points positifs : "The crew"
Points négatifs : "Old seats Poor entertainment"

Points positifs : "Rapport Qualité/prix. Ponctualité. Confort."
Points négatifs : "Personnel de cabine pourrait être plus serviable.."

Points négatifs : "Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE"

Points positifs : "All in time."
Points négatifs : "It is perfect"

Points positifs : "The crew made it an awesome experience! Flight was on time, even early!!"
Points négatifs : "There is no entertainment except for Business Class. Would be nice to watch a movie to pass the time."

Points positifs : "I did survive"
Points négatifs : "Buggage was lost"

Points négatifs : "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Points positifs : "Airbus À 320, on était capable de s' as soir au moins..."
Points négatifs : "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Points négatifs : "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Points positifs : "The flight attendant was nice and helped me to move from a passenger that had flu simptoms next to me."
Points négatifs : "The meals were really bad. Tasteless and not filling."

Points positifs : "Rien."
Points négatifs : "Personnel hyper désagréable. Propreté aleatoiee"

Points négatifs : "You should reconsider your alcohol policy for comfort class traveler,and offer a variety of drinks except beer and basic wine. Moreover ,its not "reasonable" to serve wine in cartoon cups. You should improve your WIFI service,when it is offer."

Points positifs : "Fast flight and smooth, little turbulence."
Points négatifs : "2hr delay at JFK resulted in missing my connecting flight to Dubai. The drink and meal service was awful. I tried calling for an attendant using the help button and they didn’t respond at all."

Points positifs : "Crew was wonderful"
Points négatifs : "I did not like that My luggage was not delivered straight to Moscow It made my trip to Belarus complicated"

Points positifs : "Great, fast service!"

Points positifs : "Crew was nice very polite and helpful that is why excellent rating. Comfort was as good as that can be in economy class, very good food and decent entertainment."
Points négatifs : "Boarding was a bit inconvenient as the plane was not at the gate and bus ride was used to access plane."

Points positifs : "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Points négatifs : "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Points négatifs : "30 minutes de retard"

Points négatifs : "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Points positifs : "Allowed 2 suitcases per person, served food, new planes"
Points négatifs : "Limited entertainment options"

Points négatifs : "Ficixiaoeoe"

Points négatifs : "Late,uncomfy seats,crews were not able even to smile"

Points positifs : "Staff friendliness"
Points négatifs : "The check in process was lengthy and not too organized. No in flight entertainment offered."

Points positifs : "Rien."
Points négatifs : "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Points positifs : "Friendly and polite crew."
Points négatifs : "Everything was good."

Points négatifs : "Les sièges trop petits"

Points positifs : "Generous meals with great food choice. Professional crew (even though live announcements are barely understandable). Aircraft seems quite new."
Points négatifs : "Not once have I seen an Aeroflot flight to take off at the advertised time. Yet, online reports show a perfect picture, with an occasional departure ahead of schedule. However, that means only gate being closed. Further preparations take quite some time more, and actual take off can start much later than expected."

Points négatifs : "The English of the cabin crew was not desirable Cold sandwich no vegetarian option... Overall 3 stars"

Points positifs : "2 hours delay. Staff was rude"
Points négatifs : "New boing 777"

Points positifs : "It was a short flight, crew was very friendly and helpful. No need for on board entertainment cause the duration was short and most people were actually sleeping."

Points positifs : "The planes were alright, nice crew and okay food."
Points négatifs : "No real negatives."

Points positifs : "Excellent staff"

Points positifs : "I like the general things on the plane. Smiling services by the crew members, the taste of the foods, contents on the device, icecream...."
Points négatifs : "I didn't like the terrible service in Sheremetyevo International Airport. Personnel were so bossy.. It makes me think that Russian Airline is good but the country inside...."

Points négatifs : "N/A"

Points positifs : "great professionalism and comfort"

Points positifs : "the flight was delay for 6 hours and I didn't get any of notice about this. You have my phone number and email and information about a flight was renew at 3:30am, and it almost a 12hr before a flight. You have a huge team of workers and you didn't inform customers about a delays with a flight."

Points négatifs : "I haven't flown Aeroflot since early 1990s. Will not fly it again. Boarding was a mess. Then sat on the plane for almost 2 hours. Don't even try their food. Legroom in economy worse than on US flights. Touchscreen didn't work. And, they left ALL the luggage in LAX. Spent 4 hours in SVO filling out papers for the lost/delayed luggage."

Points négatifs : "Flight was late, sits are not comfortable and food of fine."

Points positifs : "The crew was curious polite and ready to assist."
Points négatifs : "Poor entertainment old movies, low variety."

Points positifs : "The flight itself was nearly perfect. The pilots are the first class. My only complaint was during the food service. The food service was a bit unorganized. They'll give you a dinner plate with a desert, but the tea or coffee would be served half an hour later. So, you're just sitting there with your piece of pie in hand waiting for a tea."
Points négatifs : "That is NOT an airline (Aeroflot's) fault but a JFK's one. We weren't given a permission to land for over an hour, so the flight was late."

Points négatifs : "Thanks"

Points négatifs : "It was beyond boiling and stuffy... for 9 hrs! We asked the crew many times but they didn't know English so kept saying they will take care of it and they never did. Extremely unpleasant. And unimpressive."

Points négatifs : "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Points négatifs : "The food, no wine or beer"

Points positifs : "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Points négatifs : "Everything was great! I wish there was more A/C and more space in the sitting row"

Points positifs : "Food was ok. No alcohol ((("
Points négatifs : "No alcohol. No tv no wifi"

Points positifs : "Food much better than other airlines."
Points négatifs : "Several passengers got up as the plane was landing. Even one opening the overhead storage area and no one of the staff said anything. I am sure they are tired of people on China bound flights breaking every rule possible， but I think it is dangerous for the person standing and other passengers. Thy should be more strict enforcing safety rules."

Points négatifs : "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"

Points positifs : "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Points négatifs : "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Points positifs : "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Points négatifs : "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Points négatifs : "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Points positifs : "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Points négatifs : "Rien"

Points positifs : "The crew is nice"
Points négatifs : "No respect of distancing the seats ; all the seats were occupied. No wifi"

Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"

Points positifs : "I loved the different features on the screen and the excellent. Customer service on this flights"
Points négatifs : "The space on the seat."

Points positifs : "La tranquillité de la cabine premium"
Points négatifs : "Le confort de la cabine"

Points positifs : "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Points négatifs : "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Points positifs : "La ponctualité"
Points négatifs : "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Points négatifs : "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Points positifs : "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Points négatifs : "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Points positifs : "Quick boarding, comfortable seating. Great food!"
Points négatifs : "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Points positifs : "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Points négatifs : "For me this part is not applicable"

Points positifs : "Not much, seats are super uncomfortable"
Points négatifs : "Better code sharing with KLM"

Points positifs : "À bord, généralement tout se passe bien"
Points négatifs : "Retard, perte des bagages, pas d'excuses.. Typique d'Air France"

Points négatifs : "Our request for vegetarian meals got lost after a glight was cancelled."

Points négatifs : "Crew on the ground was very rude"

Points positifs : "Le personnel de bord: pro et charmant."
Points négatifs : "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."

Points positifs : "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Points négatifs : "See previous"

Points positifs : "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Points négatifs : "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Points positifs : "Entertainment system failed repeatedly."
Points négatifs : "Entertainment system failed repeatedly."

Points positifs : "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Points négatifs : "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"

Points négatifs : "The craft is a bit old. Harsh landing."

Points positifs : "Had decent room space seats comfortable"
Points négatifs : "My luggage could have arrived for a start"

Points négatifs : "See above."

Points positifs : "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Points négatifs : "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Points positifs : "RAS personnel. Confort correct."
Points négatifs : "Annonce du retard tarif"

Points positifs : "Food and wine. Entertainment."
Points négatifs : "Sat closer to water closet. Maybe more air freshener in there."

Points positifs : "Entire trip was easy and comfortable."

Points positifs : "Accueil à bord agréable."
Points négatifs : "Gestion des bagages (perte de ma valise)."

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points positifs : "The crew was excellent."
Points négatifs : "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Points positifs : "Friendly attendants, entertainment variety"
Points négatifs : "Comfort, food could have been better."

Points positifs : "Personnel très bien, divertissement complet, avion très peu bruyant"
Points négatifs : "Plus de place pour les jambes en classe eco: c’est presque impossible de sortir vers le couloir sans faire lever tout le monde dans sa rangée."

Points négatifs : "Baggage check in was stressful"

Points négatifs : "sièges trop serrés"

Points négatifs : "Propreté de l'appareil"

Points positifs : "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Points négatifs : "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Points positifs : "Fantastic Crew!"
Points négatifs : "Seats are comfortable but tight."

Points positifs : "Crew was very nice. Food was good and tasty."
Points négatifs : "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Points positifs : "Personnel de bord aimable, vol sans encombre"
Points négatifs : "Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France."

Points négatifs : "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."

Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Points positifs : "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Points négatifs : "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."

Points négatifs : "they lost our luggage very inconvenient"

Points positifs : "Nothing"
Points négatifs : "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Points positifs : "Not much expected as it was a budget trip."
Points négatifs : "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Points négatifs : "Du retard. .. encore du retard... toujours du retard"

Points positifs : "Disponibilité et flexibilité des gens du comptoir"
Points négatifs : "Rien tout était parfait"

Points négatifs : "My luggage was lost in Paris. Now I need to wait still."