Trouvez un vol pas cher Marseille - Japon

Trouvez un vol pas cher Marseille - Japon

Aller-retour
Économique
Marseille (MRS)
Japon
ven. 30/10
ven. 6/11
N'importe quand
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Restrictions de voyage
Le Japon permettra aux ressortissants étrangers de s'installer dans le pays pour étudier, travailler ou rejoindre leur famille. Tous les voyageurs entrants doivent présenter un résultat négatif au test COVID-19 émis dans les 72 heures suivant l'heure de départ de leur vol. s'ils ont visité ces pays. En savoir plus
Mises à jour par e-mail - Japon
Restez informé des changements de restrictions de voyage pour ce pays (Japon) et recevez des mises à jour par e-mail.

Bon à savoir

Basse saison

janvier Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 6%.

Haute saison

octobre Période la plus populaire pour voyager, avec une hausse moyenne des prix de 14%.

Prix moyen pour un aller-retour

657 € (prix moyen sur les 2 dernières semaines)

Bonne affaire pour un aller-retour

533 € ou moins

FAQ pour réserver un vol Marseille - Japon

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Marseille et le Japon ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Marseille et le Japon ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Marseille-Japon ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Marseille-Japon ?

5 meilleures compagnies proposant des vols Marseille - Japon

Les notes se basent sur les avis des utilisateurs KAYAK

8,6
ANA
Note générale basée sur 4 631 avis
8,8
Embarquement
8,5
Confort
9,0
Équipage
8,4
Divertissement
8,3
Repas
Avis sur la compagnie

Points négatifs : "Retard. Aucune explication ni excuse"

Points positifs : "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Points négatifs : "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"

Points positifs : "Avion vétuste et service minimum, pas même un verre d'eau !"
Points négatifs : "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"

Points positifs : "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Points négatifs : "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"

Points positifs : "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Points négatifs : "There isn't a bad comment."

Points positifs : "Crew were very hospitable"

Points positifs : "Friendly attentive staff."
Points négatifs : "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"

Points positifs : "All."

Points positifs : "Food and entertainment has to be better."
Points négatifs : "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."

Points positifs : "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."

Points positifs : "comfortable seats"
Points négatifs : "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."

Points positifs : "The crew were very nice, kind and professional."
Points négatifs : "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."

Points positifs : "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Points négatifs : "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."

Points positifs : "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Points négatifs : "If the seat reclined a bit more, would be nice."

Points positifs : "Crew amazing and food very good."
Points négatifs : "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."

Points positifs : "Staff and crew and food!"
Points négatifs : "We could not check in online. This was frustrating and we do not know why?"

Points positifs : "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Points négatifs : "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Points positifs : "Food is good. Entertainment options are fantastic"
Points négatifs : "Seats are very very narrow"

Points positifs : "Ana est loin devant Air France"

Points positifs : "La compagnie est géniale! Rien à dire!"

Points positifs : "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Points positifs : "Very pleasant. I upgraded to economy plus so that was a bonus."

Points positifs : "Fan tasting service by the crew members from the point of check in. Very attentive to all details."
Points négatifs : "Nothing"

Points positifs : "This was my first time flying with ANA airlines and it was great. First the staff where we checked in we're amazingly helpful! They spoke great English and ensured me and my husband sat together during our 15 hr flight to Vietnam.! They had so many options on new movies and music that helped pass the time. The food was very tasty as well as there snacks and drinks! The entire staff were helpful and appeared to enjoy their jobs. I will always fly with ANA when returning to ASIA."
Points négatifs : "The seats seem small and are ok in comfort."

Points positifs : "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."

Points négatifs : "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."

Points positifs : "Ana is the best"
Points négatifs : "Nothing"

Points positifs : "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Points négatifs : "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."

Points positifs : "Light food but breakfast could have been more substantial only one chicken sausage?"
Points négatifs : "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"

Points positifs : "Very nice flight. The plane was in great shape and the stewardesses were very nice."

Points positifs : "Legs-room was good."
Points négatifs : "Sit have good legs-room, but not a great comfortable sits... Food can be better."

Points positifs : "Everything but the food menu. But it's okay. I usually order Hindu meal."
Points négatifs : "Nothing except food menu. The standard menu does not change very much. It's always very similar."

Points positifs : "Cabin crews are efficient and very polite. Film selection is fine."
Points négatifs : "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

Points positifs : "Staff are very attentive and helpful; the entertainment system is top class"
Points négatifs : "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."

Points positifs : "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."

Points positifs : "Overall everything was good... Good food, comfortable and new plane"

Points positifs : "Service and food was great, the price of the flight was good and overall, the flight was pretty smooth."
Points négatifs : "Can't think of anything negative."

Points positifs : "The movie selection and food served were pleasant surprises."
Points négatifs : "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"

Points positifs : "Best flight I've ever had"

Points positifs : "Time no delayed, Crew very nice, Nice and clean aircraft."
Points négatifs : "No ice cream serve on board"

Points positifs : "Quick boarding, comfortable seating and amazing flight crew."
Points négatifs : "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."

Points négatifs : "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"

Points négatifs : "Wish it was easier to book gluten free meal"

Points positifs : "Food and service"
Points négatifs : "N/A"

Points positifs : "Food and service was excellent"
Points négatifs : "Aircraft airconditioning was quite hot."

Points positifs : "The flight crew heard word we were headed to Japan for our wedding. They quiety prepared a card and a beautiful bouquet made out of candies and straws. Absolutely brilliant and so sweet to receive such a from-the-heart gift. Thanks to the wonderful staff on the March 31st 2016 flight. We were truly blown away and so grateful for the wonderful service and welcome."

Points positifs : "Great entertainment selection and food"

Points positifs : "Ok price"
Points négatifs : "I booked the flight and my seats.. When I got to my actual flight they didn't have my confirmation of seats and got separated from my sister. I called to complain to the actual airline and it turns out it was kayak who did my wrong. Very unhappy for 11 hours."

Points positifs : "extremely polite and well organized"

Points positifs : "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Points négatifs : "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Points négatifs : "Staff was very friendly, courteous and helpful."

Points positifs : "Crew was very attentive and courteous"
Points négatifs : "More fruits and non-starchy vegetables would make food more enjoyable"

Points positifs : "The crew was friendly and helpful."
Points négatifs : "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Points positifs : "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Points négatifs : "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Points positifs : "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Points négatifs : "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."

Points positifs : "Good crew, food was good for airline food. Entertainment offerings were good."
Points négatifs : "Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats."

Points positifs : "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."

Points positifs : "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Points négatifs : "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Points positifs : "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Points négatifs : "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Points positifs : "The crew was quite pleasant and friendly - very accomodating"
Points négatifs : "Entertainment system is outdated, the food was only passable. The chocolate was nice"

Points négatifs : "La ponctualité"

Points négatifs : "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"

Points négatifs : "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Points négatifs : "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Points positifs : "Le personnel naviguant, l'avion la gentillesse"
Points négatifs : "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Points positifs : "Le personnel toujours aussi souriant et agréable"
Points négatifs : "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Points négatifs : "Very good!"

Points négatifs : "Very nice company!"

Points négatifs : "Selon moi, Pas assez de choix de Musique et de Film."

Points positifs : "Gentillesse du personnel"

Points positifs : "Siège confortable. Personnel attentionné. Service impeccable."

Points positifs : "Équipage très sympathique vol rapide"

Points positifs : "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Points négatifs : "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Points positifs : "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Points négatifs : "Nothing"

Points positifs : "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Points négatifs : "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Points positifs : "De la place pour les jambes, vol à l'heure, embarquement rapide"
Points négatifs : "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Points positifs : "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Points négatifs : "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Points négatifs : "Pas de chocolat Oups"

Points positifs : "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Points négatifs : "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Points positifs : "Rien"
Points négatifs : "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Points positifs : "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Points négatifs : "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Points positifs : "Spacious seats"
Points négatifs : "Bag check process"

Points positifs : "Everything was perfect"
Points négatifs : "Everything"

Points positifs : "Staff, food, on board entertainment all very impressive. Great flight."

Points positifs : "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Points positifs : "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Points négatifs : "Pas de divertissement dans l’avion."

Points négatifs : "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Points positifs : "Always on time and professional crew!"

Points positifs : "I loved the aircraft, the courtesy, professionalism and friendliness of the cre, the communications from the pilot. The food was very good and tasty which is a great challenge in overseas flights, the choices of drinks. We will definitely travel again on SWISS, this time for a visit to the Alps hiking trails"
Points négatifs : "I can’t think of anything I did not like at all"

Points positifs : "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Points négatifs : "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Points positifs : "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Points négatifs : "Le repas ....pas bon"

Points positifs : "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Points négatifs : "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Points positifs : "Good breakfast"
Points négatifs : "Bad seat, just an economy seat"

Points positifs : "On a bien arrivé."
Points négatifs : "Le retard de vol a été embattant."

Points positifs : "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Points négatifs : "None"

Points négatifs : "Had to check hand luggage which I had carried on easily from Boston. Flight only one third full. Long delay in Geneva to get bag."

Points négatifs : "Manque le petit sandwich"

Points positifs : "La modernité de l'avion"
Points négatifs : "Les turbulences de fou"

Points positifs : "Swiss airlines is just like a flying ikea store - very sad"
Points négatifs : "Nothing really , seats are terrible , food is bad Zürich is super nice"

Points positifs : "The crew and the seat !"
Points négatifs : "The food because of coronavirus the service was scaled back"

Points positifs : "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Points négatifs : "Not getting hit twice by the crew serving food and at least an apology."

Points positifs : "nothing"
Points négatifs : "nothing"

Points positifs : "Excellent service for affordable price"
Points négatifs : "Flight was delayed"

Points positifs : "The staff member who checked me in was very friendly"
Points négatifs : "the inflight staff needs to improve their behaviour in dealing with passengers. Some were quite rude. The aircraft seats were extremely cramped. The food selection was quite poor."

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Seating was comfortable and again great staff."

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Turkish Airlines does not communicate with its passengers. If the flight is late (as both of ours were), you wait with no information as to when the flight leaves. The same lack of communication occurs once you on board. I joked to my wife that the cargo on a Fed-Ex flight is given more information. Arrived in Istanbul with a very tight connection. Airplane was not given a gate so we needed to take a bus to terminal. The bus dropped us just about as far from our connecting gate as possible. Since it took four buses to transport passengers, one could have been designated for US bound transfer passengers (who were all leaving from same group of gates) and taken us directly there."

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "The seat at the back of the plane does not go down"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Excellent customer service from boarding to landing"

Points positifs : "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points négatifs : "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."

Points positifs : "Comfortable seats, good meal, good video options, high quality crew"
Points négatifs : "finding check-in area was confusing"

Points positifs : "The food is ok as is the entertainment on board."
Points négatifs : "The crew could be nicer and more responsive"

Points positifs : "Punctual in terms of reaching destination, all else average."
Points négatifs : "Less leg space, pantry service below expectations."

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points négatifs : "No entertainment system in the seats."

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points positifs : "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Points négatifs : "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "I like the food and movies"
Points négatifs : "Nothing"

Points négatifs : "Turkish airlines used to be airline offering good food, now you only get sendwich"

Points négatifs : "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Points négatifs : "Repas"

Points positifs : "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Points négatifs : "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."

Points positifs : "Finally loved that they had a vegan sandwich for me!"
Points négatifs : "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."

Points positifs : "I,d all the service and the food the drink"
Points négatifs : "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Points négatifs : "Too dirty and service is very slow!"

Points positifs : "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."

Points négatifs : "I liked everything besides not getting a wheelchair."

Points positifs : "Excellent customer service."
Points négatifs : "Food was great but desserts were terrible. Rice pudding or almond pudding could be better choice."

Points positifs : "It's always pleasure to travel with Turkish airlines."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Flight attendant warm, courteous and authoritative at same time."
Points négatifs : "Seat hard. Space tight. I am 6’4”"

Points négatifs : "Check-in Seattle was ill organized and folks cut and groused"

Points positifs : "Customer service is excellent"
Points négatifs : "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"

Points positifs : "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "The crew was excellent"
Points négatifs : "N/A"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "If the seats are more comfy for sleeping, I hurt my neck on that flight"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "crew onboard and food/entertaiment."
Points négatifs : "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."

Points positifs : "Great food. Plenty of restrooms"
Points négatifs : "Late arrival. Had to run to catch the next flight"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "The service from the flight attendants was wonderful."
Points négatifs : "The seats are horrible without any lumbar support nor sufficient cushion for the seat. It leaves you sore all over. If the person in front lays back, they will be hitting your knees. The food for dinner was ok but the breakfast was horrible. Plain eggs with inedible spinach and tomatoes."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "No I was very uncomfortable"
Points négatifs : "Not have canceled my flight!!"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points positifs : "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Points négatifs : "Food was mediocre."

Points positifs : "I was on exit place so there were a lot of room space. Flight was only 1 hour."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew was excellent"
Points négatifs : "Food was horrible. Breakfast consisted of a dry muffin and an oreo cookie"

Points positifs : "there is a big amount of space between the rows making sitting very comfortable"
Points négatifs : "lack of ventilation above the heads"

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Incredible service and comfort"

Points négatifs : "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."

Points positifs : "Crew. Clean restrooms."
Points négatifs : "Not being able to pick seating until 23 hours before the flight. A huge plane for first and business class. Economy left with uncomfortable seats, no legroom whatsoever and I am only 5’. Food was awful. Extra long walk in Frankfurt to baggage."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points négatifs : "N/A"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Points négatifs : "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Points positifs : "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Points négatifs : "Nothing"

Points positifs : "Information sharing by pilots and crew. Economy class leg room is good."
Points négatifs : "All good up to the level"

Points négatifs : "Still don’t have my luggage yet"

Points positifs : "Great crew."
Points négatifs : "Ran out of business class meal. Substituted a Econ class."

Points négatifs : "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Points négatifs : "I congratulate the KLM crew!"

Points positifs : "Crew was great, very responsive and hospitable!"
Points négatifs : "more lunch choices, especially choices without dairy products."

Points positifs : "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Points négatifs : "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Points positifs : "Slow service."
Points négatifs : "Better communication!"

Points positifs : "Great plane and staff"
Points négatifs : "Delayed"

Points positifs : "The crew is really welcoming"
Points négatifs : "The seats are too narrow and a bit too hard"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "Entertainment"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "There was no wifi on flight"

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "My seat at the window was great and the staff really friendly and courteous!"

Points positifs : "the crew was nice"
Points négatifs : "Seat confort on long flights, leg rooms,"

Points positifs : "On time and friendly crew"
Points négatifs : "Boarding needs improvement"

Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Points négatifs : "wasn't able to take the flight since I missed it"

Points positifs : "Landing"
Points négatifs : "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Restrooms clean, decent food and drink, nice cabin crew."
Points négatifs : "No complaints"

Points positifs : "The boarding was easy and you didn't have to wait inline for that long"
Points négatifs : "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Points positifs : "Able to fly direct to ansterdam"
Points négatifs : "Have to lay over on the way back. More expensive than other airlines."

Points négatifs : "The movie selection did not seem extremely varied."

Points positifs : "The leg room, was surprisingly roomy"
Points négatifs : "The food and that there was no entertainment."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "The streaming service didn’t work"

Points négatifs : "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Points positifs : "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Premium economy service was good."
Points négatifs : "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Points négatifs : "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Points positifs : "Friendly staff"
Points négatifs : "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points positifs : "The flight was great."

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points négatifs : "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

En savoir plus sur ANA

Vols pas chers Marseille - Japon

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