JAL (JL)
JAL (JL)
JAL (JL)
JAL (JL)
JAL (JL)
JAL (JL)
| Code IATA | JL |
|---|---|
| Itinéraires | 283 |
| Itinéraire le plus populaire | Okinawa Naha à Tokyo-Haneda |
| Aéroports desservis | 85 |
| Aéroport le plus populaire | Tokyo-Haneda |
Points négatifs : Boarding took forever and flight was delayed
Points positifs : Typical JAL, nearly everything was fantastic.
Points négatifs : I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.
Points négatifs : The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.
Points positifs : The crew was organized and efficient.
Points négatifs : Entertainment: movie choices were limited.
Points positifs : The crew was efficient and very helpful.
Points négatifs : Entertainment choices of selected movies were limited.
Points positifs : Seat super comfy
Points négatifs : All okay
Points négatifs : Seat cushion could use more cushioning. Larger portions of drinks served
Points positifs : Crew was very polite. Great food and service.
Points positifs : The seat was very spacious
Points négatifs : More space to put things
Points positifs : Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.
Points négatifs : Nothing. The experience for international economy was perfect.
Points positifs : Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off.
Points négatifs : The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future.
Points positifs : I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.
Points négatifs : Money return policy
Points positifs : The crew amazing. Food was great
Points négatifs : Nothing
Excellent service
Points positifs : Les repas, le sens du service, la communication.
Points négatifs : Le confort des sièges un peu vieillot, le choix de films.
Points positifs : Crew and service were outstanding!
Points négatifs : I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.
Points positifs : I volunteered when flight attendant asked if I would help in exit row responsibility.
Points négatifs : I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!
Points positifs : I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.
Points négatifs : My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!
Points positifs : The crew was attentive and service was excellent.
Points négatifs : At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM.
Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.
Points positifs : Punctual and direct flight NRT-BOS. Time-efficient.
Points positifs : Crew was attentive and informative of delays
Points négatifs : This was American Airlines .. my Bags came out late even though i was in Biz Class
Points négatifs : I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.
Points négatifs : Good space with large seats. Good food and service.
Points positifs : I think Japan Airlines is the best airline.
Points négatifs : one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.
Points positifs : Happy crew.
Points négatifs : more selection of hollywood movies
Points positifs : The crew that checked me and those who were onboard were very helpful and cheerful.
Points négatifs : Better choices of movies on board.
Points négatifs : If the flight was on time.
Points négatifs : Good
Points positifs : JAL operates with incredible efficiency.
Points positifs : Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like.
Points négatifs : Very good airline except for the fact that the staff at Narita airport.
Points positifs : The crew always smiles and very accomodating.
Points négatifs : The main course could have been better or improve.
I wasn’t satisfied with the taste.
Points positifs : Crew was amazingly nice, friendly and very helpful...
Points négatifs : The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies...
Points négatifs : Nothing. This company deserves its reputation for excellence.
Points négatifs : Had serious and consistent blockage to
receive seat assignment from AAirlines.
Round trip ticket with JAL but they code
shared lax to tokyo with AA. Later AA refused
to let me change THEIR seat assignment
(3 scattered middle seats in economy).
unless I bought an upgrade. They also said
tic
Points positifs : Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.
Points négatifs : Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.
Points positifs : The crew was amazing!!
Points négatifs : Nothing! Excellent flight!
Points positifs : Crews were amazing.
Points positifs : The crew was super friendly.
They have some of craziest flight itinerary
Points positifs : Food, service,
Points négatifs : Some crazy flight itinerary they should not sell at all!
At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know.
I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own.
Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station.
Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.
Points positifs : The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.
Points négatifs : The movie selection and meals were not bad, but I've had better on other airlines.
Points positifs : On time
Points négatifs : Movie selection
Points positifs : Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too
Points négatifs : Luggage lost. Tv audio did not work
Points négatifs : JAL LAX Ground staff. Not helpful.
Points positifs : Good service
Points positifs : great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.
Points négatifs : Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.
Points négatifs : No additional comment
Points positifs : Boarding very efficient.
Points négatifs : Entertaining in English
Points positifs : We were seated together as a family even though we were not able to reserved any seat
Points négatifs : Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal
Points positifs : Seating and service
Points négatifs : Flight to Haneda airport not Narita
Points positifs : Good crews.
Points négatifs : Space seats.
Points négatifs : Boarding in New York could have been better organized
Points positifs : I had a nice exit row seat so that was nice
Points négatifs : The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long
Points positifs : friendliness
Points négatifs : food
Points positifs : friendliness
Points négatifs : food
Points négatifs : The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying.
Points positifs : I was on board with my 4 months old baby. The crew was so kind, they helps me a lot.
Points négatifs : N/A
Points positifs : Typical JAL, nearly everything was fantastic.
Points négatifs : I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.
Points positifs : The crew was organized and efficient.
Points négatifs : Entertainment: movie choices were limited.
Points positifs : The crew was efficient and very helpful.
Points négatifs : Entertainment choices of selected movies were limited.
Points positifs : Seat super comfy
Points négatifs : All okay
Points positifs : Crew was very polite. Great food and service.
Points positifs : The seat was very spacious
Points négatifs : More space to put things
Points positifs : Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.
Points négatifs : Nothing. The experience for international economy was perfect.
Points positifs : Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off.
Points négatifs : The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future.
Points positifs : I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.
Points négatifs : Money return policy
Points positifs : The crew amazing. Food was great
Points négatifs : Nothing
Excellent service
Points positifs : Les repas, le sens du service, la communication.
Points négatifs : Le confort des sièges un peu vieillot, le choix de films.
Points positifs : Punctual and direct flight NRT-BOS. Time-efficient.
Points négatifs : Good space with large seats. Good food and service.
Points positifs : I think Japan Airlines is the best airline.
Points positifs : Happy crew.
Points négatifs : more selection of hollywood movies
Points positifs : The crew that checked me and those who were onboard were very helpful and cheerful.
Points négatifs : Better choices of movies on board.
Points négatifs : Good
Points positifs : JAL operates with incredible efficiency.
Points positifs : Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like.
Points négatifs : Nothing. This company deserves its reputation for excellence.
Points positifs : The crew was amazing!!
Points négatifs : Nothing! Excellent flight!
Points positifs : Crews were amazing.
Points positifs : The crew was super friendly.
They have some of craziest flight itinerary
Points positifs : Food, service,
Points négatifs : Some crazy flight itinerary they should not sell at all!
At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know.
I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own.
Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station.
Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad.
Points positifs : The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.
Points négatifs : The movie selection and meals were not bad, but I've had better on other airlines.
Points positifs : great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.
Points négatifs : Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.
Points négatifs : No additional comment
Points positifs : Boarding very efficient.
Points positifs : Seating and service
Points négatifs : Flight to Haneda airport not Narita
Points négatifs : Boarding in New York could have been better organized
Points positifs : friendliness
Points négatifs : food
Points positifs : friendliness
Points négatifs : food
Points négatifs : The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying.
Points positifs : I was on board with my 4 months old baby. The crew was so kind, they helps me a lot.
Points négatifs : N/A
Points négatifs : Seat cushion could use more cushioning. Larger portions of drinks served
Points positifs : Crew and service were outstanding!
Points négatifs : I would have liked the ebooks section of the entertainment options expanded. I love to read and that would have greatly distracted from the discomfort of having to sit so long in such cramped quarters.
Points positifs : The crew was attentive and service was excellent.
Points négatifs : At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM.
Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.
Points négatifs : one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.
Points négatifs : If the flight was on time.
Points négatifs : Very good airline except for the fact that the staff at Narita airport.
Points positifs : The crew always smiles and very accomodating.
Points négatifs : The main course could have been better or improve.
I wasn’t satisfied with the taste.
Points positifs : Crew was amazingly nice, friendly and very helpful...
Points négatifs : The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies...
Points négatifs : Had serious and consistent blockage to
receive seat assignment from AAirlines.
Round trip ticket with JAL but they code
shared lax to tokyo with AA. Later AA refused
to let me change THEIR seat assignment
(3 scattered middle seats in economy).
unless I bought an upgrade. They also said
tic
Points positifs : On time
Points négatifs : Movie selection
Points positifs : Good service
Points négatifs : Entertaining in English
Points positifs : We were seated together as a family even though we were not able to reserved any seat
Points négatifs : Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal
Points positifs : Good crews.
Points négatifs : Space seats.
Points négatifs : Boarding took forever and flight was delayed
Points négatifs : The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.
Points positifs : I volunteered when flight attendant asked if I would help in exit row responsibility.
Points négatifs : I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!
Points positifs : I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.
Points négatifs : My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!
Points positifs : Crew was attentive and informative of delays
Points négatifs : This was American Airlines .. my Bags came out late even though i was in Biz Class
Points négatifs : I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it.
Points positifs : Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.
Points négatifs : Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.
Points positifs : Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too
Points négatifs : Luggage lost. Tv audio did not work
Points négatifs : JAL LAX Ground staff. Not helpful.
Points positifs : I had a nice exit row seat so that was nice
Points négatifs : The food was not good and there also wasn’t enough of it which is really bizarre for an international flight that’s 14 hours long
