Japan Airlines JL - Vols, avis et conditions d’annulation

Japan Airlines (JL)

Meilleure Compagnie Aérienne

Compagnie aérienne nº1 en Asie-Pacifique

Japan Airlines (JL)

Meilleur Embarquement

Compagnie aérienne nº1 en Asie-Pacifique

Japan Airlines (JL)

Meilleur Confort

Compagnie aérienne nº1 en Asie-Pacifique

Japan Airlines (JL)

Meilleur Équipage

Compagnie aérienne nº2 en Asie-Pacifique

Japan Airlines (JL)

Meilleur Divertissement

Compagnie aérienne nº1 en Asie-Pacifique

Japan Airlines (JL)

Meilleurs Repas

Compagnie aérienne nº1 en Asie-Pacifique

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Avis

Frais des compagnies

Statut du vol

Carte des itinéraires

Aéroports populaires

Infos

Conditions d’annulation

Infos Japan Airlines

Code IATA	JL
Itinéraires	296
Itinéraire le plus populaire	Okinawa Naha à Tokyo-Haneda
Aéroports desservis	86
Aéroport le plus populaire	Tokyo-Haneda

Avis des utilisateurs

Note globale

8,7 Excellent

Basé sur 4 475 avis

Embarquement

8,9

Confort

8,6

Équipage

9,0

Divertissement

8,5

Repas

8,4

Avis des clients

1002

273

6,0

Points négatifs : American airlines, No entartainment, no hi hello from the crew, no food, not even water... Funny guys, why the have flight people inside the plane :) domestic airlines are always joke compared to the world domestic or overseas....

Avis laissé le juil. 2020

avis de
9,3

Points négatifs : Needs more variety of movies

Avis laissé le juil. 2020

avis de
9,3

Points négatifs : More variety of movies

Avis laissé le juil. 2020

avis de
8,6

Points négatifs : Economy seat was very uncomfortable even though it reclined a lot. Was very disappointed I could not sleep on 12 hour flight. Arm rests too low? Shape of backrest was odd. Maybe provide a bigger pillow in addition to neck pillow to have something to rest arms on. Also tou need more movies. Singapore Airlines has many more options. Overall airplane, crew and food were very nice

Avis laissé le févr. 2020

avis de
10,0

Points positifs : Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations.

Avis laissé le févr. 2020

avis de
10,0

Points positifs : Every thing in airplane was wonderful. I would like to recommend this airline to my friends

Points négatifs : You are best .

Avis laissé le févr. 2020

avis de
8,0

Points positifs : Economy was surprisingly comfortable. Boarding and deplaning were very quick.

Points négatifs : Not a ton of movies to choose from. Enough, but less than most domestic US flights.

Avis laissé le févr. 2020

avis de
10,0

Points positifs : The seats in Economy are larger than normal airlines and had extra leg room. My partner is 6ft2in and he sat comfortable, even when the people in front reclined. The staff was so polite and helpful. I will definitely fly JAL again!

Points négatifs : The food was a little bland, but that is nit picking. For airline food, it was very good.

Avis laissé le févr. 2020

avis de
10,0

Points positifs : I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!

Avis laissé le févr. 2020

avis de
10,0

Points positifs : The crew was definitely amazing. Extremely polite and always have a smile on :-)

Avis laissé le févr. 2020

avis de
8,0

Law - Vacation Return from Kaohsiung to NRT

Points positifs : Was able to get to get to Narita Airport.

Points négatifs : Okay and not any issues.

Avis laissé le févr. 2020

avis de
2,0

Law - Worst Vacation Return from Tokyo to SFO

Points positifs : Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved.

Points négatifs : The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great.

Avis laissé le févr. 2020

avis de
2,0

Law - More delays LAX to SFO

Points positifs : At least it was delayed so we could make it to SFO.

Points négatifs : The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Avis laissé le févr. 2020

avis de
10,0

Points négatifs : Breakfast could have been better

Avis laissé le févr. 2020

avis de
10,0

Points positifs : The service and food was great. Plains are new.

Avis laissé le janv. 2020

avis de
10,0

Points positifs : My seat

Points négatifs : Time check in maybe earlier.

Avis laissé le janv. 2020

avis de
2,0

Points négatifs : Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL.

Avis laissé le janv. 2020

avis de
10,0

Points positifs : The experience was really good. I’ll be using JAL again.

Points négatifs : Keep doing a good job.

Avis laissé le janv. 2020

avis de
9,0

Flight was good

Points positifs : Crew took great care of us.

Points négatifs : No complaints.

Avis laissé le janv. 2020

avis de
9,0

Cabin was very uncomfortable

Points positifs : Crew took great care of us

Points négatifs : The cabin was so hot it felt like there was no air conditioning. Please turn up the air conditioning (make it colder). Passengers feeling cold can use a blanket to stay warm. Passengers feeling warm have no solution. I was wearing just a T-shirt and was feeling so warm. Thank you

Avis laissé le janv. 2020

avis de
6,3

Points positifs : I like the spirit of Christmas in some of the staff.

Points négatifs : Board people by section instead of a madsive line.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Everything was amazing! Crew was helpful, thoughtful and kind.

Points négatifs : Nothing. It was great. Strongly recommend.

Avis laissé le déc. 2019

avis de
9,3

Points positifs : It was great...

Points négatifs : Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park.

Points négatifs : Not one thing.

Avis laissé le déc. 2019

avis de
7,0

Law - Xmas in Taiwan 2019

Points positifs : Flight was typical.

Points négatifs : No direction for the connecting flight and no help to understand the connecting flights.

Avis laissé le déc. 2019

avis de
6,0

Law - Xmas in Taiwan 2019

Points positifs : Typical flight and all went well.

Avis laissé le déc. 2019

avis de
6,0

Points positifs : Great seat, cabin crew was fine.

Points négatifs : Too much confusion trying to just find a shower in the lounge

Avis laissé le déc. 2019

avis de
9,6

Points positifs : JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops.

Points négatifs : Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : The crew was great and entering and exiting the plane was quick.

Points négatifs : The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally.

Avis laissé le déc. 2019

avis de
8,0

Points positifs : Everything

Points négatifs : Connection time at Narita is too long

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Love everything

Points négatifs : None

Avis laissé le déc. 2019

avis de
7,6

Points positifs : None

Points négatifs : Crew was not very helpful

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Crew was amazing, food was great.

Points négatifs : None

Avis laissé le déc. 2019

avis de
9,6

Points positifs : The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting.

Points négatifs : The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner.

Avis laissé le déc. 2019

avis de
9,6

Points positifs : The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting.

Points négatifs : The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife.

Avis laissé le déc. 2019

avis de
9,3

Points positifs : Very friendly and accommodating crew.

Avis laissé le déc. 2019

avis de
8,3

Points positifs : The cabin crew was excellent -- friendly, always helpful, energetic.

Points négatifs : We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Avis laissé le déc. 2019

avis de
2,0

Points positifs : I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Points négatifs : Communication

Avis laissé le déc. 2019

avis de
8,0

Points positifs : crew amazing

Avis laissé le nov. 2019

avis de
8,0

Points positifs : Cabin crew were very helpful and polite.

Points négatifs : Food lacked flavor.

Avis laissé le nov. 2019

avis de
6,3

Points négatifs : Flight delays are always disappointing.

Avis laissé le nov. 2019

avis de
9,3

Points positifs : 3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well

Points négatifs : Nothing really other then maybe a better selection of movies but I am not picky Great flight

Avis laissé le nov. 2019

avis de
7,0

Points positifs : One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.

Points négatifs : Several flight attendants gave me wrong drinks.

Avis laissé le nov. 2019

avis de
7,3

Points positifs : Simple check in and boarding, right on time.

Avis laissé le nov. 2019

avis de
5,6

Points négatifs : Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Avis laissé le nov. 2019

avis de
10,0

Points négatifs : Good

Avis laissé le nov. 2019

avis de
8,6

Points négatifs : Better food

Avis laissé le nov. 2019

avis de
10,0

Points positifs : The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again.

Points négatifs : I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price.

Avis laissé le nov. 2019

avis de
10,0

Points positifs : Great service for economy. Very attentive flight attendants.

Avis laissé le nov. 2019

avis de
10,0

Points positifs : Amazing crew

Points négatifs : Perfect

Avis laissé le oct. 2019

avis de
7,3

Entertainment/Seating

Points positifs : Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Points négatifs : Many movies were old

Avis laissé le oct. 2019

avis de
6,3

Delayed Flight

Points positifs : Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability

Avis laissé le oct. 2019

avis de
10,0

Points négatifs : The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Avis laissé le oct. 2019

avis de
9,6

Points négatifs : The Entertainment screen could have been larger.

Avis laissé le oct. 2019

avis de
9,3

Economy Review

Points positifs : Flight went well and was on time. 2nd best experience for economy seat.

Avis laissé le oct. 2019

avis de
10,0

Points positifs : Nothing to complaint. Excellent airline nowadays

Avis laissé le oct. 2019

avis de
10,0

Points positifs : Professional and friendly crew. Food was excellent

Avis laissé le oct. 2019

avis de
9,3

Points positifs : Professional and friendly crew

Points négatifs : Food quality from Jakarta is bad

Avis laissé le oct. 2019

avis de
10,0

Points positifs : Crew was professional and friendly

Points négatifs : Continuous improvement

Avis laissé le oct. 2019

avis de
8,6

Points positifs : Delay of check in with upgrade

Avis laissé le oct. 2019

avis de

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Statut du vol

Arrivées Départs

Japan Airlines

Itinéraires proposés par Japan Airlines

Aéroports populaires desservis par Japan Airlines

Coordonnées de Japan Airlines

JL Code IATA
08 10 74 77 00 Appeler
JAL.com Consulter

Présentation de Japan Airlines

JAL, aussi appelée Japan Airlines ou simplement JL, est la compagnie aérienne nationale japonaise. Basée à Tokyo, elle est appréciée pour sa ponctualité ainsi que pour le confort de ses équipements, toutes classes de service confondues.

En vol direct, Japan Airlines permet d’atteindre environ 60 destinations nationales ainsi qu’une trentaine de destinations internationales en Asie, en Océanie, en Europe et en Amérique. Ses principaux hubs de correspondance sont situés aux aéroports internationaux de Narita Tokyo-Haneda, Chubu et Kansai. Créée en 1951, JAL fait partie depuis 2004 du groupe Japan Airlines Corporation, qui compte cinq autres compagnies aériennes japonaises. Japan Airlines est également membre de l’Alliance oneworld et a des accords de partage de code (codeshare) avec une trentaine d’autres compagnies. Par ailleurs, Japan Airlines possède trois filiales : J-Air, Japan Air Commuter, Japan Transoecan Air.

Durant un vol avec JAL, il est possible de choisir parmi quatre classes de service : première classe (sièges ultraconfortables, écrans individuels de 58 cm de large, mobilier en imitation bois, séparation privée), classe affaires (espace privatif avec la possibilité d’incliner le siège totalement à l’horizontale), classe J (sièges premium et système de réservation facilité), classe économique premium (sièges premium privilégiant le confort et l’intimité) et classe économique classique. Veuillez noter que la première classe n’est généralement pas disponible sur les vols vers et depuis Narita.

La flotte de Japan Airlines est essentiellement composée d’avions de type Boeing (737, 767, 777 et même 787). Depuis 2019, elle compte également quelques Airbus (A350). Par ailleurs, les filiales de Japan Airlines exploitent aussi des avions Embraer, Bombardier et Saab.

Conditions d’annulation de Japan Airlines

La situation du coronavirus (COVID-19) évoluant de jour en jour, Japan Airlines adapte continuellement ses conditions en conséquence. Veuillez contacter directement Japan Airlines pour avoir les dernières mises à jour sur les frais d’annulation. Vous trouverez des informations actualisées sur les avertissements de voyage et les conditions de Japan Airlines ici : Conseils aux voyageurs et conditions de Japan Airlines.

Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.

Trouvez des vols pas chers avec Japan Airlines

Infos Japan Airlines

Avis des utilisateurs

Note globale

Commentaires récents

Avis des clients

Statut du vol

Itinéraires proposés par Japan Airlines

Aéroports populaires desservis par Japan Airlines

Coordonnées de Japan Airlines

Présentation de Japan Airlines

Conditions d’annulation de Japan Airlines

Vols

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