Avis des clients
Note globale
8,8
Excellent
Basé sur 2 572 avis
Note générale
8,9
Embarquement
9,0
Confort
8,6
Équipage
9,1
Divertissements
8,6
Restauration
8,5
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Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
5,3
It was a very crowded, delayed flight.
Points positifs : The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking.
Points négatifs : The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay".
avis de
-
7,3
Cabin kept way too hot
Points positifs : Business class seat was good.
Points négatifs : Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal.
avis de
-
10,0
Hands down the best airline
Points positifs : What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies.
avis de
-
7,6
Less pleasant trip
Points positifs : Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations
Points négatifs : The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin.
avis de
-
10,0
Love JAL for Trans-Pacific flying
Points positifs : The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service.
avis de
-
9,6
Awesome
Points positifs : Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita
Points négatifs : I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home.
avis de
-
6,3
Points positifs : Nice and quick flight, had a free space next to me on plane
avis de
-
9,3
Points positifs : The flight is on time,service is excellent.
avis de
-
10,0
Thank you JAL!
Points positifs : Friendly and helpful staff, excellent food.
avis de
-
8,6
Points positifs : Sakura lounge was excellent.
Points négatifs : The entertainment system was bit unsteady.
avis de
-
8,0
Points positifs : The aircraft was excellent.
Points négatifs : The service could be bit more personal for a long 13 hour flight.
avis de
-
10,0
Quick and comfortable
Points positifs : The flight was smooth and the seating was comfortable.
Points négatifs : It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest.
avis de
-
10,0
Hands down the best airline
Points positifs : What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies.
avis de
-
10,0
Love JAL for Trans-Pacific flying
Points positifs : The thing I value the most is customer service, and JAL did a great job! The crew was pleasant, always quick to respond to passenger needs and were interested in quality service.
avis de
-
9,6
Awesome
Points positifs : Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita
Points négatifs : I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home.
avis de
-
9,3
Points positifs : The flight is on time,service is excellent.
avis de
-
10,0
Thank you JAL!
Points positifs : Friendly and helpful staff, excellent food.
avis de
-
8,6
Points positifs : Sakura lounge was excellent.
Points négatifs : The entertainment system was bit unsteady.
avis de
-
10,0
Quick and comfortable
Points positifs : The flight was smooth and the seating was comfortable.
Points négatifs : It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest.
avis de
-
7,3
Cabin kept way too hot
Points positifs : Business class seat was good.
Points négatifs : Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal.
avis de
-
7,6
Less pleasant trip
Points positifs : Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations
Points négatifs : The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin.
avis de
-
8,0
Points positifs : The aircraft was excellent.
Points négatifs : The service could be bit more personal for a long 13 hour flight.
avis de
-
5,3
It was a very crowded, delayed flight.
Points positifs : The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking.
Points négatifs : The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay".
avis de
-
6,3
Points positifs : Nice and quick flight, had a free space next to me on plane
avis de
Suivi des vols
Itinéraires proposés par Japan Airlines
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
2874
Sapporo
CTS
Niigata
KIJ
2713
Sapporo
CTS
Ozora
MMB
3635
Fukuoka
FUK
Miyazaki
KMI
174
Yamagata
GAJ
Tokyo
HND
942
Tamuning
GUM
Tokyo
NRT
529
Tokyo
HND
Sapporo
CTS
179
Tokyo
HND
Yamagata
GAJ
201
Tokyo
HND
Nagoya
NGO
215
Tokyo
HND
Mugi
SHM
2151
Osaka
ITM
Aomori
AOJ
2233
Osaka
ITM
Yamagata
GAJ
2875
Niigata
KIJ
Sapporo
CTS
3630
Miyazaki
KMI
Fukuoka
FUK
2432
Miyazaki
KMI
Osaka
ITM
2402
Kagoshima
KOJ
Osaka
ITM
2302
Matsuyama
MYJ
Osaka
ITM
200
Nagoya
NGO
Tokyo
HND
3084
Nagoya
NGO
Tokyo
NRT
941
Tokyo
NRT
Tamuning
GUM
2901
Sendai
SDJ
Sapporo
CTS
218
Mugi
SHM
Tokyo
HND
2822
Akita
AXT
Sapporo
CTS
2409
Osaka
ITM
Kagoshima
KOJ
229
Tokyo
HND
Osaka
KIX
189
Tokyo
HND
Komatsu
KMQ
3002
Osaka
ITM
Tokyo
NRT
2810
Aomori
AOJ
Sapporo
CTS
2158
Aomori
AOJ
Osaka
ITM
3684
Amami
ASJ
Fukuoka
FUK
3726
Amami
ASJ
Kagoshima
KOJ
164
Akita
AXT
Tokyo
HND
2172
Akita
AXT
Osaka
ITM
34
Bangkok
BKK
Tokyo
HND
728
Bangkok
BKK
Osaka
KIX
738
Bangkok
BKK
Nagoya
NGO
708
Bangkok
BKK
Tokyo
NRT
88
Canton
CAN
Tokyo
HND
46
Paris
CDG
Tokyo
HND
416
Paris
CDG
Tokyo
NRT
2805
Sapporo
CTS
Aomori
AOJ
2827
Sapporo
CTS
Akita
AXT
2839
Sapporo
CTS
Hanamaki
HNA
2910
Sapporo
CTS
Sendai
SDJ
422
Moscou
DME
Tokyo
NRT
408
Francfort
FRA
Tokyo
NRT
3681
Fukuoka
FUK
Amami
ASJ
3523
Fukuoka
FUK
Hanamaki
HNA
2058
Fukuoka
FUK
Osaka
ITM
3587
Fukuoka
FUK
Kochi
KCZ
3607
Fukuoka
FUK
Matsuyama
MYJ
3537
Fukuoka
FUK
Sendai
SDJ
3565
Fukuoka
FUK
Tokushima
TKS
2238
Yamagata
GAJ
Osaka
ITM
94
Séoul
GMP
Tokyo
HND
414
Helsinki
HEL
Tokyo
NRT
2124
Hakodate
HKD
Osaka
ITM
2891
Hakodate
HKD
Okushiri
OIR
2748
Hakodate
HKD
Sapporo
OKD
736
Hong Kong
HKG
Tokyo
NRT
2830
Hanamaki
HNA
Sapporo
CTS
3526
Hanamaki
HNA
Fukuoka
FUK
2180
Hanamaki
HNA
Osaka
ITM
143
Tokyo
HND
Aomori
AOJ
167
Tokyo
HND
Akita
AXT
31
Tokyo
HND
Bangkok
BKK
87
Tokyo
HND
Canton
CAN
45
Tokyo
HND
Paris
CDG
93
Tokyo
HND
Séoul
GMP
587
Tokyo
HND
Hakodate
HKD
43
Tokyo
HND
Londres
LHR
233
Tokyo
HND
Okayama
OKJ
25
Tokyo
HND
Pékin
PEK
85
Tokyo
HND
Shanghai
PVG
79
Tokyo
HND
Ho Chi Minh Ville
SGN
37
Tokyo
HND
Singapour
SIN
99
Tokyo
HND
Taipei
TSA
954
Séoul
ICN
Tokyo
NRT
2171
Osaka
ITM
Akita
AXT
2053
Osaka
ITM
Fukuoka
FUK
2123
Osaka
ITM
Hakodate
HKD
Aéroports populaires desservis par Japan Airlines
- Aéroport de Tokyo Haneda (HND)
- Aéroport de Chicago O'Hare International (ORD)
- Aéroport de Londres Heathrow (LHR)
- Aéroport de Dallas/Fort Worth et autres aéroports (DFW)
- Aéroport de Tokyo Narita (NRT)
- Aéroport de Osaka Itami (ITM)
- Aéroport de Los Angeles (LAX)
- Aéroport de Helsinki-Vantaa (HEL)
- Aéroport de Sapporo Chitose (CTS)
- Aéroport de Fukuoka (FUK)
- Aéroport de Osaka Kansai International (KIX)
- Aéroport de New York John F Kennedy Intl (JFK)
- Aéroport de Shanghai Pu Dong (PVG)
- Aéroport de Madrid Barajas (MAD)
- Aéroport de Bangkok Suvarnabhumi & other airports (BKK)
- Aéroport de Hong Kong Intl (HKG)
- Aéroport de Taipei Taiwan Taoyuan Intl & other Airports (TPE)
- Aéroport de Nagoya Chubu Centrair Intl & other airports (NGO)
- Aéroport de Paris Charles-de-Gaulle (CDG)
- Aéroport de Okinawa Naha (OKA)
- Aéroport de Kagoshima (KOJ)
- Aéroport de Boston Logan International (BOS)
- Aéroport de Séoul Incheon (ICN)
- Aéroport de Miyazaki (KMI)
- Aéroport de Kuala Lumpur Intl (KUL)
- Aéroport de San Francisco (SFO)
- Aéroport de San Diego (SAN)
- Aéroport de Sendai (SDJ)
- Aéroport de Matsuyama (MYJ)
- Aéroport de Aomori (AOJ)
- Aéroport de Francfort (FRA)
- Aéroport de Kumamoto (KMJ)
- Aéroport de Miami (MIA)
- Aéroport de Hiroshima (HIJ)
- Aéroport de Vancouver Intl (YVR)
- Aéroport de Hakodate (HKD)
- Aéroport de Nagasaki (NGS)
- Aéroport de São Paulo Guarulhos Intl (GRU)
- Aéroport de Pusan Gimhae (PUS)
- Aéroport de Honolulu (HNL)
- Aéroport de Düsseldorf (DUS)
- Aéroport de Oita (OIT)
- Aéroport de Akita (AXT)
- Aéroport de Singapour Changi (SIN)
- Aéroport de Oklahoma City Will Rogers World (OKC)
- Aéroport de Phoenix Sky Harbor Intl (PHX)
- Aéroport de Hanamaki (HNA)
- Aéroport de Munich Franz Josef Strauss (MUC)
- Aéroport de Amsterdam-Schiphol (AMS)
- Aéroport de Colombo Bandaranaike International (CMB)
- Aéroport de Berlin-Tegel (TXL)
- Aéroport de Bruxelles-National et autres aéroports (BRU)
- Aéroport de Takamatsu (TAK)
- Aéroport de Niigata (KIJ)
- Aéroport de Okayama (OKJ)
- Aéroport de Séoul Gimpo Intl (GMP)
- Aéroport de Tokushima (TKS)
- Aéroport de Austin Bergstrom (AUS)
- Aéroport de Kochi (KCZ)
- Aéroport de Hambourg (HAM)
- Aéroport de Washington Reagan-National (DCA)
- Aéroport de Komatsu (KMQ)
- Aéroport de Charlotte Douglas (CLT)
- Aéroport de Kushiro (KUH)
- Aéroport de Copenhague Kastrup (CPH)
- Aéroport de Stockholm Arlanda (ARN)
- Aéroport de Houston George Bush Intcntl (IAH)
- Aéroport de Ozora Memanbetsu (MMB)
- Aéroport de Václav Havel Prague (PRG)
- Aéroport de Zurich Intl (ZRH)
- Aéroport de Barcelone-El Prat (BCN)
- Aéroport de Amami O Shima (ASJ)
- Aéroport de Raleigh-Durham (RDU)
- Aéroport de Izumo (IZO)
- Aéroport de San Antonio (SAT)
- Aéroport de Kitakyushu Kokura (KKJ)
- Aéroport de New Delhi Indira Gandhi Intl (DEL)
- Aéroport de Columbus (CMH)
- Aéroport de Kaohsiung (KHH)
Coordonnées de Japan Airlines
- JL Code IATA
- 08 10 74 77 00 Appeler
- JAL.com Consulter
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