Trouvez un vol pas cher Paris - Japon

Trouvez un vol pas cher Paris - Japon

Aller-retour
Économique
Paris (PAR)
Japon
ven. 23/10
ven. 30/10
N'importe quand
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Recherchez sur des centaines de sites et trouvez des vols pour le Japon
Restrictions de voyage
Le Japon permettra aux ressortissants étrangers de s'installer dans le pays pour étudier, travailler ou rejoindre leur famille. Tous les voyageurs entrants doivent présenter un résultat négatif au test COVID-19 émis dans les 72 heures suivant l'heure de départ de leur vol. s'ils ont visité ces pays. En savoir plus
Mises à jour par e-mail - Japon
Restez informé des changements de restrictions de voyage pour ce pays (Japon) et recevez des mises à jour par e-mail.

Bon à savoir

Basse saison

mai Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 2%.

Haute saison

juillet Période la plus populaire pour voyager, avec une hausse moyenne des prix de 8%.

Prix moyen pour un aller-retour

572 € (prix moyen sur les 2 dernières semaines)

Bonne affaire pour un aller-retour

505 € ou moins

FAQ pour réserver un vol Paris - Japon

Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Paris-Japon ?

Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre Paris et le Japon ?

Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre Paris et le Japon ?

À quoi correspond l’option KAYAK Mix dans les résultats de vols Paris-Japon ?

À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Paris-Japon ?

Les meilleures compagnies proposant des vols Paris -Japon

Les notes se basent sur les avis des utilisateurs KAYAK

8,3
Qatar Airways
Note générale basée sur 10 873 avis
8,3
Embarquement
8,2
Confort
8,6
Équipage
8,3
Divertissement
8,0
Repas
Avis sur la compagnie

Points positifs : "So so"
Points négatifs : "More care and warmth"

Points positifs : "like all the crews. nice attitude and friendly. very helpful to your needs."
Points négatifs : "selected our (3 in a group) seats 24 hours before. but in Doha, the ground crew named Mohammed changed our seats . usually in usa you need to ask if you could do that. but that guy printed the new boarding passes and then said we change your seats. i told him that was rude and not courteous to passenger. he had no answer."

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Very pleasant and comfortable flight with QA."
Points négatifs : "Nothing"

Points positifs : "Seat comfortable"

Points négatifs : "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Crew was amazing"

Points positifs : "From new York to Doha flight seats are not that comfortable."

Points négatifs : "Better vegetarian food"

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Seat comfortable"

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Crew was good! Food was good! Boarding was on time !"
Points négatifs : "Economy comfort could be better."

Points positifs : "Comfort"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Points négatifs : "The food. Hire a chef that knows how to make the food palatable."

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points négatifs : "Food"

Points positifs : "Nice airplane, great crew."
Points négatifs : "Beef stroganoff was terrible"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Peu de nouveaux films"

Points positifs : "I loved the service. All of the attendants were really nice and helpful."
Points négatifs : "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Points négatifs : "Movies are always the same"

Points positifs : "Crew, service, price"
Points négatifs : "Seats are small"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Crew were good, food was decent"
Points négatifs : "Equipment/electronics was a bit dated."

Points négatifs : "Food wasn't good"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points négatifs : "Business class luggage came late."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "The Crew The food"
Points négatifs : "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "Excellent flight , seats, food"

Points négatifs : "Extremely small leg pitch"

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points positifs : "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Points négatifs : "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."

Points positifs : "Everything"
Points négatifs : "Everything"

Points positifs : "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Points négatifs : "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Points positifs : "Professional and friendly Crew & the movies"
Points négatifs : "Too cold, seats to narrow, food not so tasty."

Points positifs : "Absolutely nothing"
Points négatifs : "Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!"

Points positifs : "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Points négatifs : "Honestly i think there are not much space for each passenger."

Points positifs : "The crew were very attentive and the pods are comfortable."
Points négatifs : "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."

Points positifs : "Comfortable seats and entertainment"
Points négatifs : "Food even for short flights"

Points négatifs : "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Points négatifs : "Seats unconfertabale"

Points positifs : "Efficiency and on time takeoffs."
Points négatifs : "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."

Points positifs : "Overall service"
Points négatifs : "Nothing dpecific"

Points négatifs : "The seat was a bit small for me, legroom a bit tight."

Points positifs : "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Points négatifs : "Too salty for the meal"

Points positifs : "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Points négatifs : "Peu de film en français"

Points positifs : "Upgraded seats"
Points négatifs : "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."

Points négatifs : "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"

Points négatifs : "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Points positifs : "Not much, quick though"
Points négatifs : "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Points négatifs : "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"

Points positifs : "FLIGHT WAS CANCELLED"
Points négatifs : "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"

Points positifs : "I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again"
Points négatifs : "A Economy flight is an economy flight....what else can I say"

Points positifs : "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Points négatifs : "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."

Points positifs : "Le service, la nourriture, la rapidité. Tout bien été"
Points négatifs : "Rien"

Points positifs : "The tv had decent selection. Crew were nice. Priced good"
Points négatifs : "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"

Points positifs : "professional cabin staff & food selection"
Points négatifs : "middle seat because could not book in advance"

Points positifs : "Cathy service"
Points négatifs : "Amazing"

Points positifs : "Hospitality was good. PRO was excellent."
Points négatifs : "Jain Vegetarian Food was not satisfactory. It requires improvement."

Points négatifs : "Seat didn't recline"

Points négatifs : "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."

Points positifs : "I typically like Cathay."
Points négatifs : "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."

Points négatifs : "Should have more Indian movies on flight."

Points positifs : "Boarding was smooth."
Points négatifs : "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Points positifs : "The crew assisted my wife on boarding the plane."
Points négatifs : "Because of her condition we should get more legroom for her."

Points positifs : "The crew was excellent and helpful."
Points négatifs : "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."

Points positifs : "Midnight flight, so did not request anything. Normal."
Points négatifs : "Was informed flight delay after we've reached airport for check in. Which is 1 1/2 earlier from departure time. Should have inform earlier. New scheduled time 2.05am, but can only board at 2.10am, so flight timing delayed beyond 2.05am."

Points positifs : "Good leg room in coach. Comfortable seats."
Points négatifs : "All good"

Points positifs : "All as expected - no surprises"

Points négatifs : "No audio/video entertainment."

Points positifs : "Flight went up and down at the right time and place. Can't ask for much more than that. All else was very nice."

Points négatifs : "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Points positifs : "The food"
Points négatifs : "seat did not recline."

Points positifs : "Cathay offer a hotel for the overnight delay at Grand Harbor hotel with a free taxi voucher. This is a good help for us to prepare for the horrible next day."
Points négatifs : "The missed flight to SFO was replaced by another flight to LAX next day and then from LAX to SFO via United as domestic flight. This is horrible experience since we had to check out all luggages, go through custom and then check in the bags again with all weighing problems. The worse is that to go from International terminal to United domestic counter, we had to pull the luggages along the curb from one end of the airport to the other side of it. We will never take this option again"

Points négatifs : "The ground staff should give us options before, not waiting until we are in Hong kong"

Points positifs : "I liked the crews the food just ok. It was a long flight,my back was uncomfortable."

Points positifs : "Flight attendants were great."

Points négatifs : "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Points positifs : "The staff was very helpful and friendly. Location was perfect."
Points négatifs : "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Points positifs : "The wonderful people and the service they provided with a great attitude."
Points négatifs : "The food was only OK."

Points négatifs : "It was a great experience"

Points positifs : "Every thing amazing"
Points négatifs : "This trip really excellent Thank you Turkish Airlines"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points négatifs : "The Ground crew didn’t know how to add a bag"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "good company"

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "Everything was great."

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "The crew was excellent, the food good."
Points négatifs : "The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this."

Points positifs : "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Points négatifs : "Repas"

Points positifs : "There was almost nobody on the flight. In flight entertainment was awesome too."
Points négatifs : "Nothing"

Points positifs : "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Points négatifs : "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."

Points positifs : "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Points négatifs : "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Points positifs : "Professional and friendly staffing, comfortable flight."
Points négatifs : "We realized when boarding to first flight that they did not included my son on next connection flight...oops when it was addressed they fixed it in a professional matter with appologies at boarding."

Points négatifs : "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "Enjoyed the hotel stay on the long layover"

Points positifs : "Will definitely fly Turkish Airlines again!"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points négatifs : "No being able to rebook!"

Points positifs : "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "love the food and the crew service."
Points négatifs : "Aircon could have been better. Someone got sick during the flight because of that."

Points positifs : "Friendliness, attentiveness, food, clean bathrooms, and great wine selection. I would fly Turkish Airlines anywhere!!!"

Points négatifs : "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "Lots of crew members Pay attention Food was good"
Points négatifs : "The boarding was chaotic"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "The food and entertainment on the plane"
Points négatifs : "The Turkish Airlines staff can be very rude, non-communicative in passing along information. They do not like you to ask questions nor do they want to answer your questions. They yell at you or just simply ignore you. No legroom. The crew did not mention that are flight was delayed prior or that we missed our connecting flight and what to do from there. I was given a hotel room during my layover but its in a scary neighborhood and it smells like sewage is nearby. The Grand Yavaz. The cheaper price is not worth the hassle. I can spend my good money elsewhere...i will be sure to warn others."

Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"

Points positifs : "Food"
Points négatifs : "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Points positifs : "Crew service, as it was a big airobus, half plenty it was very comfortable to be there"
Points négatifs : "lateness at least 40 minutes, while nobody from staff I was worrying about corresponding flight,"

Points négatifs : "The flight was cancelled so that's it!"

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Perfect"
Points négatifs : "Nothing. Flight was amazing"

Points positifs : "Great atmosphere, crew was excellent!"
Points négatifs : "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Points négatifs : "Information on arrival time was not correct"

Points positifs : "Food was great, enjoyed watching videos, staff very profession and friendly."
Points négatifs : "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Points négatifs : "Flight got cancelled"

Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "There was no wifi on flight"

Points positifs : "My seat"
Points négatifs : "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Points positifs : "Nothing"
Points négatifs : "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Points positifs : "Nothing!"
Points négatifs : "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "the crew was nice"
Points négatifs : "Seat confort on long flights, leg rooms,"

Points négatifs : "Larger meals."

Points positifs : "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Points négatifs : "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Points positifs : "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Points négatifs : "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Points positifs : "Good comfortable seat with extra leg room. Pleasant crew."

Points positifs : "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Points négatifs : "Boarding could be better"

Points positifs : "Crew where awesone and the choice of entertainment was fantastic"
Points négatifs : "Seats way to close together"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Restrooms clean, decent food and drink, nice cabin crew."
Points négatifs : "No complaints"

Points positifs : "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Points négatifs : "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Points positifs : "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Points positifs : "Nothing"
Points négatifs : "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points positifs : "Good Experience"
Points négatifs : "Nothing much"

Points positifs : "Friendly staff, good service and on time departure/arrival."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Please Endeavour to put the expiration date on the food served in the flight."

Points positifs : "My bagage broke"
Points négatifs : "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Points positifs : "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Points négatifs : "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Points négatifs : "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Points négatifs : "Service from airline host Poorly maintained plane Bad food Old entertainment"

Points positifs : "Good multi media access and content"

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Points négatifs : "Nothing!"

Points négatifs : "OLD plane without comfort or entertainment"

Points positifs : "Crew was courteous and helpful."
Points négatifs : "Seats are cramped a bit"

Points positifs : "Late, I liked nothing."
Points négatifs : "It would have been better if they had a plane that could land on ice. They said this plane couldn't. Was an hour late, so we missed all our connecting flights home to USA."

Points positifs : "Service, food"

Points positifs : "Rapport Qualité/prix. Ponctualité. Confort."
Points négatifs : "Personnel de cabine pourrait être plus serviable.."

Points négatifs : "Aeroflot has failed the connection which is why my flight to CEK was missed by few minutes and it caused me to miss an important meeting at my final destination. UNACCEPTABLE"

Points négatifs : "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Points positifs : "Airbus À 320, on était capable de s' as soir au moins..."
Points négatifs : "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Points positifs : "Lost my luggage"
Points négatifs : "Lost my luggage"

Points négatifs : "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Points négatifs : "Everything"

Points positifs : "Rien."
Points négatifs : "Personnel hyper désagréable. Propreté aleatoiee"

Points positifs : "Excellent service from crew"

Points positifs : "İn Moscow 350 passanger got out from plane and there is only 1 X-ray machine and 1 security worker. İt took 1,30 hour to pass the control point. İt was disaster."

Points négatifs : "Stuart and stuardess was not nice at all. Very dry, did not give a choice of food or drink, were serving like they were not happy to be there, afraid to say an extra word, Not polite."

Points négatifs : "check in was very slow"

Points négatifs : "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Points négatifs : "30 minutes de retard"

Points positifs : "Crew were friendly Boarding was pleasant Everyone was helpful"
Points négatifs : "Entertainment was very hard to navigate and to follow"

Points positifs : "Direct flight"

Points positifs : "Rien."
Points négatifs : "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Points négatifs : "Les sièges trop petits"

Points négatifs : "The flight from jfk to Moscow was delayed by 2h and the connection was lost in Moscow to Bucharest!! We had to stay in the airport 5h to fly to Viena and from Viena to Bucharest! They changed the flights while I was in the plane with no confirmation of the changes! KAYAK! I WILL NEVER BOOK FLIGHTS FROM YOUR WEBSITE I WILL NEVER USE YOU AGAIN! I was a very good client of you guys " you can check my name""

Points positifs : "THE BEST COMPANY!!!!!! EXCELLENT SERVICE! AEROFLOT REALLY CARE about people!!!! THANKS!!!!!!!!!"

Points négatifs : "Lost my luggage."

Points positifs : "Excellent staff"

Points positifs : "Friendly and halpfull stuff"
Points négatifs : "Food is very poor quality and untasty. Last rows of seats do not have chosee because alternative meal is finish..."

Points positifs : "I like the general things on the plane. Smiling services by the crew members, the taste of the foods, contents on the device, icecream...."
Points négatifs : "I didn't like the terrible service in Sheremetyevo International Airport. Personnel were so bossy.. It makes me think that Russian Airline is good but the country inside...."

Points négatifs : "The flight was mostly older Mainland Chinese people that tend to be a bit rowdy crowd. In this case so much so that they did not allow to sleep or watch a movie comfortably. Several of them stood when landing even before the plane had slowed down. I understand that these people do not know the rules but I think is responsible fo the crew to enforce the rules. I have had the same situation flying Delta and United and in both airlines every time something like this happens the crew comes to put order. This is for comfort and security of other passengers."

Points positifs : "Excellent service, professional staff"

Points positifs : "Getting home"
Points négatifs : "Delay of more than 9 hours, with no explanation Crew is very unhelpful and Rude"

Points positifs : "Очень хорошая организация стыковочных рейсов. Даже с учётом задержки вылита из Вашингтона, транзит с рейса на рейс и получение багажа прошло очень организовано. Спасибо за ваше хорошее и вежливое обслуживание в аэропортах и самолетах!"
Points négatifs : "Не достаточное количество завтраков предлагаемых в меню. Блинчики совершенно не возможно было разрезать. Возможно подогретые вместе блины и сладкий сироп или варенье не самая удачная комбинация."

Points positifs : "Crew was nice and helpful"
Points négatifs : "The seats were very narrow and the food was horrible"

Points positifs : "In general a fine flight"

Points positifs : "Flight went very fast, flight attendants were very friendly."
Points négatifs : "They should fix a remote control on I.Bunin, for a passengers at 19C."

Points positifs : "Great attentive service even in economy. New, clean aircraft. Pilot communication was also on point. Very satisfied"

Points positifs : "The food was good. A lot of space to stretch out and sleep on economy."
Points négatifs : "I can't get over how much Delta/United/American airlines are worst in the industry. Aeroflot, however cannot compare."

Points positifs : "Great trip"

Points positifs : "I am alive."
Points négatifs : "Both flights boarded and left late, my bags got lost and the food was terrible."

Points positifs : "Flight was canceled and delayed twice awful service from the crew and the staff. It was inhuman . And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us"
Points négatifs : "And the icing on the cake is that after 48 hours when we got to Tel Aviv they didn't send I luggage with us. Awful horrible disgusting never do that again"

Points positifs : "Liked the food and on board service. Modern fleet and modern features"
Points négatifs : "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"

Points négatifs : "Thanks"

Points positifs : "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Points négatifs : "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Points positifs : "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Points négatifs : "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Points négatifs : "the hostesses were beyond rude and disrespectful, even pushing my seat up while i was sleeping without waking me or asking me. They do not speak English, even though they are hosting international flights. The planes are very old and overloaded with hand luggage to the point that i had to keep my trolley under my feet. Very poor service."

Points négatifs : "Good service, thanks"

Points positifs : "Good entertainment system"
Points négatifs : "Two hours delay"

Points positifs : "Friendly staff"
Points négatifs : "Take a bus from the plane"

Points positifs : "Great"
Points négatifs : "One hourand half late for my luaggae to arrive to amestherdam"

Points négatifs : "Vous avez perdu mon baggage."

Points positifs : "Plane was clean, seats were comfortable, provided two meals, lots of beverages, movie choices"
Points négatifs : "Unable to communicate with staff prior to boarding due to language barriers, VERY unorganized boarding"

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