Trouvez des vols pas chers Lyon - Porto

Points positifs : The cabin crew was very good. The check in process was tough but the representative was nice.

Points négatifs : The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer.

Points positifs : From the moment we checked in at Barcelona airport the airport staff were brilliant, my partner and his daughter are on the autism spectrum and struggle with crowds and social behaviour, but the gentleman that escorted us and helped us board could not have been nicer thank you

Points négatifs : The staff were great but there was a rather large rid group that could have triggered an episode, but after a quiet word with the crew we were again supported a quick exit

Points positifs : nearly on time ( 5 mins)

Points négatifs : too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences...

Points négatifs : I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service

Points positifs : Crew were very helpful. I had just had surgery and were very accommodating especially after I was very sick.

Points négatifs : Better leg room and organisation of the hand luggage in above lockers

Points négatifs : 5 hour of delay!!!! For the second time in the same flight

Points positifs : leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)

Points négatifs : Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA

Points positifs : Boarding was fast.

Points négatifs : Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Points négatifs : This flight has a record of being late 90% the times i use it

Points positifs : It was uneventful and on time

Points négatifs : Less turbulence!

Points négatifs : Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Points négatifs : Get rid of the nickel and diming!

Points positifs : Very predictable! All as expected.

Points négatifs : Free refreshments! Really 2$ water bottle?

Points positifs : Bag check in was great! Had a great experience with the Easy Jet staff. Security was u bit unfriendly.

Points positifs : Nothing

Points négatifs : Some attempt at better customer service

Points positifs : The check-in, pre-boarding, flight, and arrival were fine. We left a little late, but arrived on time.

Points négatifs : As expected, the seats did not decline and the spacing between rows was tight. It would be nice to have more room and reclining seats, but that is not the style for this airline.

Points négatifs : 2h de retard au décollage et aucune communication.

Points négatifs : 30€ pour 20kgs c’est cher par rapport à Tuifly par exemple.

Points positifs : Pour ce vol Respect des horaires et bagages,personnel de bord très agréable

Points négatifs : Rien à redire.

Points positifs : La disponibilité du personnel. La ponctualité en général bien que cette fois-ci ça n'ai pas été aussi bien.

Points négatifs : Le site est perfectible.

Points positifs : Nothing

Points négatifs : Unexpected baggage charges despite only taking carryons

Points positifs : It's a large company in London so it was easy to navigate at the terminals.

Points négatifs : It was a budget airline and not bad for a short flight. Nothing special.

Points négatifs : Être à l’heure pour une fois

Points positifs : The crew were welcoming and friendly and once we were able to board it was all very efficient. The pilot then kept us informed about delays and progress at all times.

Points négatifs : Mykonos Airport is chaotic, our plane was delayed but there was no communication and the information boards were not updated. There are no Easyjet staff members anywhere so you are just left to get on with it. The plane was a small so this meant little leg room - just about okay as a short flight.

Points positifs : Rien

Points négatifs : Avoir le vol sans retard

Points positifs : The check in was very good and there were people about to ask if you needed help

Points positifs : Very predictable! All as expected.

Points négatifs : Free refreshments! Really 2$ water bottle?

Points positifs : The boardin personnel was unbelievably rude..they didnt let us board our very small luggages despite the plane was half empty. When we insisted they started laughing and threathen us of letting us miss our flight,with the attitude ignorants display when they are given a bit of authority

Points négatifs : Change boarding personnel

Points positifs : We departed on time It was cheap to check a bag

Points négatifs : Etre a l'heure dans au moins un des sens

Points négatifs : The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!

Points positifs : Départ et arrivée à l’heure promise

Points négatifs : La climatisation était trop forte et l’avion ressemblait à un frigo. En dépit de nos demandes d’augmenration de la température en cabine et d’avoir au moins une couverture la température a été maintenue froide. Mon mari et moi somme devenus malades et avons attrappé froid. La seule récompense à laquelle ont a eu droit était un thé chaud gratuit.

Points positifs : Nothing stands out on this flight

Points négatifs : No delay, the same reason was used on our flight out. Had to wait for staff to join this flight, surely they would have know the night before. No hand luggage which would save a great deal of time

Points négatifs : 5 hour of delay!!!! For the second time in the same flight

Points positifs : The seats were comfortable, despite the fact that they didn't recline.

Points négatifs : We waited in cues repeatedly waiting to board. The check in crew kept separating people into different lines (unknown reasons). We were not told that the plane was late until after departure time. (by then, we had figured it out).

Points positifs : Very predictable! All as expected.

Points négatifs : Free refreshments! Really 2$ water bottle?

Points positifs : Retard deux fois de suite en une semaine

Points positifs : les sièges sont vraiment confortable par rapport à d'autres compagnies le pilote nous a indiqué l'itinéraire de vol et les villes survolées

Points négatifs : un petit encas inclus dans le prix du billet serait 1 plus ainsi que des prises usb

Points négatifs : Retard +1h

Points positifs : Départ à l'heure

Points négatifs : Rafraîchissements gratuits et non payants

Points négatifs : Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed

Points négatifs : Ok, it's TAP, it's a bargain, but the "breakfast" was a pitiful piece of meat on a stale piece of bread

Points positifs : The food served was really good (bacalhau), and the crew very friendly.

Points négatifs : The boarding in Lisbon was a total disaster: no control of lines, unprepared staff, very confusing and slow. The airplane was very uncomfortable: very small seats, almost no reclining of chairs, very warm inside. Horrible flight!

Points positifs : .

Points négatifs : Pas de retard !!!

Points positifs : All as expected

Points négatifs : All as expected

Points positifs : We knew that the gate would close 15-30min early since we traveled to Europe before. We also knew that checkin differs from American standards-you get a few minutes notice to board or get left behind.

Points négatifs : Warn travelers of exorbitant check bag fees. It's ok to pay 120 euro if you know you brought a lot of clothes for comfort, but if it's a surprise expense, not so fun.

Points positifs : Boarding was fast.

Points négatifs : Once on board, we were told there was going to be a 30 minute delay. It was hot as balls on the plane.

Points positifs : Space

Points négatifs : I needed a printed Boarding pass. This should also work electronic...

Points positifs : THE FLIGHT WAS PLEASANT

Points négatifs : I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!

Points négatifs : If baggage claim was faster

Points positifs : Crew was nice.

Points négatifs : My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff

Points positifs : Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly.

Points négatifs : The boarding area in Lisbon is very congested and disorganized.

Points positifs : Got us there safely

Points négatifs : Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Points négatifs : The app and trying to find boarding details prior.

Points positifs : Brussels Airlines crew

Points négatifs : Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Points positifs : Rien

Points négatifs : Avoir le vol sans retard

Points positifs : The crew were very friendly and helpful.

Points négatifs : Flight was three hours late to depart with very little communication made to passengers.

Points négatifs : Delays meaning I missed my train in Gatwick and wont be home before 1am. Crew was not exactly nice either

Points positifs : On time, fast and efficient.

Points négatifs : A bit more friendly boarding