Trouvez des vols pas chers Lyon - Porto (LYS - OPO)

Points positifs : A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Points négatifs : Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Points positifs : We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Points négatifs : We will seriously think of a different air line

Points positifs : Am very upset with how I got treated

Points négatifs : Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame

Points positifs : Staff were all frjendly

Points négatifs : The plane came in early and we boarded on time but didn’t take off until 22;25

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.

Points positifs : Am very upset with how I got treated

Points négatifs : Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame

Points positifs : Staff were all frjendly

Points négatifs : The plane came in early and we boarded on time but didn’t take off until 22;25

Points positifs : everything

Points négatifs : nothing

Points positifs : Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with.

Points négatifs : Nothing

Points négatifs : Delayed 2 hours

Points positifs : Crew was professional. We did not have food on the flight nor used the entertainment.

Points négatifs : There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob

Points positifs : Seats were more comfortable than I expected.

Points négatifs : It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Points positifs : Tous les services de la compagnie

Points négatifs : Ras

Points positifs : Personnel de bord aimable, vol sans encombre

Points négatifs : Obligation d’enlever l'ensemble des films transparents protecteurs sur les valises, alors même que lors du voyage aller la compagnie n'avait pas embarqué une valise (non filmée), toujours très désagréable de devoir reprendre les bagages au comptoir d'enregistrement. Demande de justificatifs d'adresse lors de l'embarquement alors que ces justificatifs n'étaient pas requis sur le voyage aller. Vérification minutieuse de l'ensemble des poids des bagages à main (qui étaient tous conformes) pour un vol intérieur d'une heure... A l'évidence le service client n'est plus au rendez-vous avec Air France.

Points positifs : Didn’t like the sandwich offered

Points positifs : The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable.

Points négatifs : The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved.

Points positifs : Low cost, no complimentary food and no entertaiment

Points négatifs : I could not take the trolies on board.

Points positifs : A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Points négatifs : Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Points positifs : Staff were all frjendly

Points négatifs : The plane came in early and we boarded on time but didn’t take off until 22;25

Points positifs : It was quick and easy. The cashier could have charged me for a checked bag but because it was small enough it was just checked as a carry on bag.

Points négatifs : Seats were a bit stiff

Points positifs : All ok

Points négatifs : Free WiFi never worked !!

Points positifs : Good was decent. Didn’t need to schlep big bag of snacks.

Points négatifs : Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

Points positifs : Iberia

Points positifs : It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Points négatifs : It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

Points positifs : Quick boarding and friendly crew.

Points négatifs : Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins.

Points positifs : Seats were more comfortable than I expected.

Points négatifs : It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack.

Points positifs : Friendly staff, clean olane.

Points négatifs : Going back and forth to pay for extra luggage.

Points positifs : Professional and efficient, everything one could have hoped for.

Points positifs : Am very upset with how I got treated

Points négatifs : Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame

Points positifs : A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Points négatifs : Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.

Points positifs : Low cost, no complimentary food and no entertaiment

Points négatifs : I could not take the trolies on board.

Points positifs : Best airline in the business quick efficient and outstanding service What else can you say

Points négatifs : I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Points positifs : Entertainment options.

Points négatifs : Service was poor, seat did not recline, and the food was terrible.

Points négatifs : lost baggage

Points positifs : Nice crew and pilots! Good food and beverage selection

Points négatifs : No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain

Points positifs : Professional and efficient, everything one could have hoped for.

Points positifs : Friendly staff, clean olane.

Points négatifs : Going back and forth to pay for extra luggage.

Points positifs : Quick boarding and friendly crew.

Points négatifs : Only being able to carry on one bag even though some people had 2. There was plenty of room in the overhead bins.

Points positifs : Food and a good cabin crew on Brussels Air.

Points négatifs : No complaints

Points positifs : The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Points négatifs : no TV or other entertainment options so make sure to bring your own device or a book.

Points positifs : Very good service! Friendly and happy staff!

Points négatifs : The food; I didn't like the sandwich and the snacks

Points positifs : The chairs were comfortable the staff was very attentive and nice

Points négatifs : I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally

Points positifs : Service was great. Seats were spacious and comfortable. Smooth plane ride.

Points positifs : Standard flight and comfort.

Points négatifs : Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Points négatifs : My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Points négatifs : I did not like the food

Points positifs : Not full flight

Points négatifs : Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent

Points négatifs : Delay...

Points positifs : Pas grand chose

Points négatifs : Les 2 steward qui fessaient plus de bruit que le moteur pendant plus de 2 heures, un grand momemt de théâtre !!! Blague à part le boulot demande quelques instant de sérieux de tant à autre...

Points positifs : Avec l’application plus besoin d’imprimer le billet, gain de temps

Points négatifs : Je n’avais pas prévu d’envoyer mon bagages à main en soute

Points négatifs : The EasyJet agents damaged by cabin luggage

Points positifs : We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Points négatifs : We will seriously think of a different air line

Points positifs : everything

Points négatifs : nothing

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.