Trouvez des vols pas chers Lyon - Porto (LYS - OPO)

Points positifs : If I can give this airline negative stars, I would.

Points négatifs : Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.

Points négatifs : 2h delay

Points positifs : It was ok

Points négatifs : The seats are broken and the crew treats the passengers like they do not matter.

Points négatifs : Flight delay but that was of no issue. Apart from that there was nothing to complain about. Boarding was speedy. Plane was comfortable. Flight was smooth

Points positifs : Plenty space in the cabin and decent leg room on standard seats

Points négatifs : Cabin crew are not very warming or hospitable feel like they are just doing their job rather than offering customer service which should be high on any airlines priorities when people are 33 000 ft away from comfort

Points positifs : Very efficient.

Points négatifs : Flight was delayed 1.5 hours.

Points positifs : Nothing

Points négatifs : Everything

Points positifs : Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!

Points négatifs : There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late.

Points positifs : crew was so very helpful. Food was surprisingly good

Points positifs : Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that.

Points négatifs : Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that.

Points négatifs : At least a juice.

Points négatifs : a glass or bottle of water for free

Points négatifs : Speedy boarding onto the shuttle bus is a joke. Drink prices have increased

Points positifs : Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable

Points négatifs : De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin

Points positifs : On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service.

Points négatifs : All was perfect! Thank you.

Points positifs : The crew was friendly and helpful.

Points négatifs : I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy.

Points positifs : Superb food

Points négatifs : Poor service

Points positifs : We departed on time It was cheap to check a bag

Points positifs : Ponctuel , avion récent

Points négatifs : L’embarquent fast line ne sert à rien tout le monde embarque ensemble

Points négatifs : Transavia est une honte, c'est un low-cost certe, mais il n'empêche j'ai souvent des problèmes avec eux et je voyage beaucoup. Arrivé a l'heure pour l'enregistrement, il y a eu une alerte au colis suspect, la zone est donc évacuée. Une fois le problème levé, l'enregistrement n'est plus possible car Transavia a envoyé le vol laissant tout les passagers restant sur le carreau. La solution proposé par Transavia, "racheté un billet"! Merci Transavia! pour moi c'est fini, une compagnie qui réduit les couts je peux comprendre, une compagnie qui n'aide pas ses clients est une honte, surtout en rejetant la faute sur vous. Le service client est uniquement la pour s'excuser, c'est bien les excuses, ca coute pas chère, mais les solutions elles vous pouvez toujours courir. Une honte.

Points positifs : Plane comfort was normal to good.

Points négatifs : Boarding staff at Orly was disgustingly rude.

Points positifs : clean and fast

Points négatifs : use airport finger in Lisbon airport

Points positifs : The crew was nice in the cabin.

Points négatifs : The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons

Points négatifs : Food timing, displays for video tiny and no selection possivble.

Points positifs : The crew was generously serving me and the price was more reasonable than any other.

Points négatifs : I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available.

Points positifs : Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again

Points positifs : Crew was helpful, food was good

Points négatifs : Seats could have been better

Points positifs : The notifications for the change of gates by Lufthansa.

Points négatifs : Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!

Points négatifs : Lufthansa lost my luggage. Still waiting in my hotel.

Points positifs : Air france crew at Mumbai Airport very rude and not supportive during checkin

Points négatifs : Assise des sièges premium un peu dure

Points positifs : Air France has the best crews! They really go the extra mile.

Points négatifs : My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally.

Points positifs : Air France personnel is always really helpful

Points négatifs : Food and comfort in short haul are not the best - but the flight is short...

Points positifs : Everything was fine

Points négatifs : No problems

Points négatifs : Mauvaise communication des informations de vol par l’équipe à l’enregistrement des bagages qui nous a coûté un vol

Points négatifs : Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart).

Points positifs : Équipage sympathique. Vol sans retard

Points négatifs : Fast track inutilisable. J'ai payé pour une place et on m'a changé de place d'office. Quel intérêt de payer des services inexistants.... Catarina Alves

Points négatifs : Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor.

Points positifs : Flight on time and arrived ahead of time

Points négatifs : Not having to put our hand luggage in the hold and delaying our journey home

Points positifs : Efficient No Frills Value For Money

Points négatifs : Cramped Seating

Points positifs : Crew was friendly

Points négatifs : Seats are uncomfortable

Points positifs : The crew was fast, but grumpy.

Points négatifs : Vueling delays flights.

Points négatifs : Long delay

Points positifs : They are always late not much room.

Points positifs : Short flight and pilot seemed very comfortable during turbulence

Points négatifs : Apparently congestion at Barcelona was the reason. The gate crew are clueless and not helpful. I was struggling to understand what was going on. Kayak was showing delayed flight and neither crew or veuling website was getting updated..

Points positifs : The entertainment choices were good. The hot meal was very good.

Points négatifs : We would have appreciated water being served between the meals; it was a very long time with nothing.The cold meal was just ok. We paid extra for our seats and were very disappointed at being stuck in the middle where it is difficult to move or get up. It would have been nice to be able to actually

Points positifs : The seats do recline, more space than Delta or United

Points positifs : On time departure, early by 30 min arrival.

Points négatifs : Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

Points négatifs : Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again.

Points négatifs : 30€ pour 20kgs c’est cher par rapport à Tuifly par exemple.

Points positifs : Personnel de bord très serviable

Points négatifs : Une de nos valises a été laissée à Paris

Points positifs : very nice crew

Points négatifs : no pre-checkin on my return flight

Points négatifs : A notre arrivée à ORLY,, il nous a été indiqué que le personnel TRANSAVIA s'occupant des bagages était en grève. Nous avons donc dû passer le réveillon du jour de l'AN dans l'aéroport et attendre jusqu'à 1 h 15 du matin nos bagages. Cela est inadmissible.

Points négatifs : You are considered as a robber but it is inscribe nowhere you don’t have luggage

Points positifs : Food and a good cabin crew on Brussels Air.

Points négatifs : No complaints

Points positifs : fast lane boarding

Points négatifs : no snacks

Points négatifs : It was very cold they need to lower the temperature.