Trouvez des vols pas chers Nantes - Glasgow

Trouvez des vols pas chers Nantes - Glasgow

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Économique
Nantes (NTE)
Glasgow
ven. 23/10
ven. 30/10
N'importe quand
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4 meilleures compagnies proposant des vols Nantes Atlantique (ex-Château Bougon) - Glasgow

Les notes se basent sur les avis des utilisateurs KAYAK

7,7
KLM
Note générale basée sur 3 620 avis
7,9
Embarquement
7,6
Confort
8,4
Équipage
7,2
Divertissement
7,4
Repas
Avis sur la compagnie

Points positifs : "Boarding was efficient and the crew were nice."
Points négatifs : "the seating is horrible. it was the tightest seating I've ever experienced."

Points positifs : "Salimos a tiempo . El business es muy confortable"
Points négatifs : "La comida horrible . No se limpian los baños"

Points négatifs : "Very nice crew and great food"

Points négatifs : "Bigger seats the new ones are way to narrow"

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "Flight and the crew!"
Points négatifs : "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Points négatifs : "Everything was OK"

Points négatifs : "The plane is so old..,"

Points positifs : "economy plus seats were nice, great movie selection, especially international movies"
Points négatifs : "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Points positifs : "Reasonable space in economy class seats"
Points négatifs : "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Points positifs : "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Points négatifs : "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Points négatifs : "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Points positifs : "Crew was great and professional."
Points négatifs : "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Food provided, staff kind"
Points négatifs : "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "The flight arrived a few minutes early."
Points négatifs : "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Points positifs : "Smooth flight."
Points négatifs : "Seat a little cramped."

Points positifs : "The crew was really friendly."
Points négatifs : "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Points positifs : "Nice people and good service"
Points négatifs : "Not much"

Points positifs : "Landing"
Points négatifs : "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Flight crew very nice"
Points négatifs : "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Points positifs : "Crew was excellent -kind nice and very attentive"
Points négatifs : "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Points négatifs : "Our lougage did not arrive"

Points positifs : "punctuality of boarding and flight time"
Points négatifs : "attitude of crew in business class: no sense of true hospitality"

Points positifs : "Friendly crew."
Points négatifs : "So many people on a 747!!"

Points positifs : "The seats seemed to have more space on this plane which was nice."
Points négatifs : "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Points positifs : "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Points négatifs : "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Points positifs : "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Points négatifs : "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Nice to have a wrap for the snack."
Points négatifs : "Would have preferred boarding by row - back of the flight first so would have been more organized."

Points positifs : "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points négatifs : "The streaming service didn’t work"

Points positifs : "I got some rest"
Points négatifs : "unable to charge my phone or watch movies"

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Pleasant flight"

Points positifs : "Decent seat size. Sorta slept the whole flight."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Offer a free beverage would have been nice"

Points négatifs : "Great flight !!!"

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points négatifs : "They lost my bag and I still haven't heard from them"

Points positifs : "The crew was very attentive"
Points négatifs : "Food and seat comfort"

Points positifs : "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Points négatifs : "The lack of education and polite of the Stewart is a minus on that airline"

Points positifs : "Crew was nice and reliable."
Points négatifs : "Beverages should be complimentary."

Points négatifs : "The crew"

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points négatifs : "Lost flight same airline delay at Paris :("

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "The food is very good in 1st class."
Points négatifs : "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Points négatifs : "The right was late in bi ti directions.long limes to check in."

Points positifs : "Did not have A chance to fly this route."

Points négatifs : "No hay distraccion ni almimentacion,. El vuelo era largo de 2:45 h y siendo iberia pense que seria mucho mejor que ineria express"

Points positifs : "Not full, attendants went out of way to accommodate seating requests"

Points positifs : "Excellent crew and comfort during flight."
Points négatifs : "Confusion at time of boarding."

Points positifs : "Quick boarding"
Points négatifs : "The lack of water offers during the flight"

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."

Points négatifs : "JFK-Madrid flight got delayed by 3 hours which would cause me to miss my connection for Madrid-Split (~2 hour layover), I asked the Iberia representatives at JFK about changing the flight and they reassured me that “the connecting flight would hold for us” and “no need to change our flight”. To our surprise the connecting flight already left when we arrived to Madrid. It’s clear that this was a case of “not our problem” from the JFK Iberia ticket agent. Rather than helping us find a viable alternative for our flight (namely a flight that doesn’t arrive more than a full day later) before leaving for Madrid they shipped us to Madrid where there were poor/no options for getting to Split at the original planned time. I’m very upset that I’m going arrive more than a day late to my destination and that I was blatantly lied to by the Iberia agent at JFK, never ever going to book a flight with Iberia again."

Points positifs : "Hola todos estuvo ecelente"

Points positifs : "OTP, the plane was modern, high load factor, which means that this flight is doing good. The wifi was also good,"
Points négatifs : "Only 4 bathrooms for the whole economy and premium economy classes and only at the center of the plane. No snacks between dinner and breakfast."

Points positifs : "I didn t like when a chose to fligth in Latam and thrn chance for iberia"

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points positifs : "Our seats were very comfirtabke"
Points négatifs : "Nothing, it was all great!"

Points positifs : "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Points négatifs : "The fact that no one in this company is liable or helpful in tge slightest after they have your money"

Points positifs : "Staff was amazing!"
Points négatifs : "Seats are very small and leg room is non-existent."

Points positifs : "Friendly staff and decent entertainment options."
Points négatifs : "Uncomfortable seats and not enough leg room."

Points négatifs : "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points négatifs : "Entertainment Screens did not work. Charged for drinks."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points positifs : "short flight, on time"
Points négatifs : "indifferent crew"

Points négatifs : "1h15 de retard"

Points négatifs : "Bagage abîmé en soute"

Points positifs : "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Points négatifs : "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Points positifs : "The plane arrived safely, it will get you where you want to go."
Points négatifs : "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Points positifs : "Spaciousness of plane"
Points négatifs : "Boarding was a zoo! The stewardess in business class was very rude. The food could be less starchy."

Points positifs : "Flight crew, especially the lead pursuer is very good and demonstrated a professional and courteous attitude"
Points négatifs : "seats don't recline, no entertainment system"

Points négatifs : "Que le retard soit annoncé en amont"

Points négatifs : "Flight not being delayed as usual"

Points négatifs : "I have paid for two luggages inside the plane but when I got to the check in the agent told me i only had paid for one luggage so he forced me to pay for a third luggage or he said I would miss my flight even though i had my receipt with 2 pieces. Terrible customer service"

Points négatifs : "The flight was horribly delayed and vouchers were not passed out until after all the shops were closed."

Points positifs : "4 hour delay."
Points négatifs : "On time. At least vouchers."

Points positifs : "The crew was kind"
Points négatifs : "The baggage boarding process. The boarding process in itself."

Points négatifs : "Il est dommage d'avoir pu cumuler sur un vol Aller/retour deux retards sur un vol intérieur dépassant allègrement le temps passé dans l'avion."

Points positifs : "Hôtesse très mal polie pas très agréable"

Points négatifs : "Être à l heure"

Points négatifs : "Flight was late leaving, boarding was unorganized. Stood on the tarmac for 20 minutes waiting to enter the rear door and then turned around to enter the front door."

Points positifs : "Crew very nice. Seat not great"
Points négatifs : "It was all fine, I am very tall so seat was tight"

Points positifs : "Tout le monde a embarqué à l’heure, nous étions prêts pour partir quand on nous à annoncé « finalement, un groupe de 30 personnes est en retard, nous devons les attendre ». Lorsque le groupe est arrivé, on nous annonce que suite au retard de l’avion pour décoller, il a perdu sa place dans le trafic"

Points positifs : "Personnel top enregistrement rapide"
Points négatifs : "Manque de confort et de divertissement"

Points positifs : "Je n’ai pas pu embarquer à cause du retard de votre vol J’ai payé et je n’ai pas pu embarquer car je ne m’étais pas enregistré à temps sois disant alors qu’il restait encore 2h avant le décollage Inadmissible de laissé les gens comme ça sans solutions alors que c’est de votre faute jenparlerai"

Points positifs : "Cheap flight and good service on bord."
Points négatifs : "Bording area crawled and takes too long time."

Points positifs : "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Points négatifs : "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"

Points négatifs : "30 minute delay"

Points positifs : "Les horaires du mardi et le prix"
Points négatifs : "Vous allez supprimer les vols du mardi..."

Points positifs : "L'embarquement rapide"
Points négatifs : "Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes"

Points négatifs : "Beaucoup de retard et du chipotage pour une valise pourtant réglementaire"

Points négatifs : "50 minutes late..."

Points positifs : "WE got there."
Points négatifs : "We had purchased tickets with 2 bags at 15 Kg ea. The day before I realized that was under & I called to increase to 23 for one bag & 20 for the other. They initially said Increase would be 90 euro but when I complained that was terrible she lowered to 60. confirming email showed the icrease to 27 for 1 & 21 for the other. Actuals 22.3 & 16 . 3 for the 2nd."

Points positifs : "Pretty quick and easy. EasyJet is not the most intuitive considering what is standard for booking and travel. But it worked out."
Points négatifs : "STN Airport is horrible. Nothing you can do about this but really not good."

Points positifs : "On time, great price."
Points négatifs : "Boarding call announcer was very soft spoken, we could not tell who was supposed to be queuing up."

Points négatifs : "2h de retard ! Même pas un sandwich offert sur le vol. Honteux !"

Points positifs : "Avion récent, équipage efficace."

Points positifs : "Smooth landing, good communication during flight. Lots of food choices to purchase"
Points négatifs : "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"

Points négatifs : "The crew was rude to passengers. International safety regulations were not followed. Terrible gate announcement, constant changes with no commutation."

Points positifs : "Good price"
Points négatifs : "Minimal leg rooml"

Points positifs : "Facilité d'embarquement"
Points négatifs : "Confort des sièges spartiate. Non précision que les boissons servies étaient payantes (ayant fait un vol pour Venise auparavant elle ne l'étaient pas)."

Points négatifs : "3h de retard"

Points négatifs : "flight delayed by approx. 3 hours, no info from easyjet, airport boiling hot, no air-con in airport and packed out. there was no-one to supervise passengers off plane, which led to further delays and resulted in missing hourly train from Gatwick back into London."

Points négatifs : "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"

Points positifs : "Did not take this flight. Had to pay 89 Euros extra to change the flight because we were given the wrong flight number when it was booked and printed out. The printout read 3:45 pm as the leaving time, but the flight number printed was for the 10:10 am flight."
Points négatifs : "We had to pay 89 euros to take the flight we originally book. We sustained a lot of stress as I engaged in a chat session and had to place several phone call to solve the problem."

Points positifs : "Staff were friendly"
Points négatifs : "Big delay in departures"

Points positifs : "A l'heure et sans surprise"

Points positifs : "Le personnel aimable, avion à l’heure, avion propre"
Points négatifs : "Pour 3,5kg supplémentaires sur le bagage en soute mon ami à payé 56€ en supplément c’est une honte !! Les billets ne sont certes pas cher mais de là à voler votre clientèle .. Un bagage en soute coute 47€ comment expliquez-vous que 3 petits kilos supplémentaires coutent 56€"

Points négatifs : "Le chaos au moment d'embarquer. Trop de monde entassé devant la porte. Pas d'endroit ou s'assoir. Mise en soute de mon bagage à main au dernier moment."

Points positifs : "Encore Elena comme chef de cabine: quelle gentillesse, efficacité et quel charme!"
Points négatifs : "L'alerte à la bombe ou bagage abandonné à l'arrivée: 30 mn d'attente..."

Points positifs : "Biem"
Points négatifs : "Oui"

Points négatifs : "Delayed nearly two hours."

Points positifs : "Quick boarding, quick departure, quick landing. Polite flight crew and efficient service."
Points négatifs : "no complimentary drinks, or small snacks. everything has a price. I'm used to airlines in the US where that kind of service comes with your ticket and the airline does not put a price on every little thing."

Points positifs : "uniquement l'attitude du commandant de vol et de l'équipage"
Points négatifs : "plus de 2 heures de retard !!!"

Points positifs : "Rien Trop de retard"
Points négatifs : "2h de retard"

Points négatifs : "beaucoup de bruit au décollage. sièges pas à côté avec ma fille de 12 ans"

Points positifs : "Shame !!!!"
Points négatifs : "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"

Points négatifs : "Bagages cabine à transférer en soute.(à chaque vol) 15 minutes d'attente après la porte d'embarquement avant d'accéder à l'avion."

Points positifs : "El abordaje fue rápido y sin problemas. Ya en el avión, el piloto nos notificó que había problemas en el aeropuerto de Amsterdam y que podía tomarnos hasta 4 horas que nos dieran permiso para aterrizar; sin embargo, el piloto y el staff hicieron todo en sus manos para hacer nuestra espera más ligera y llevadera, ya que debíamos estar preparados para el despegue y la espera debía hacerse en el avión."
Points négatifs : "Easy jet, como aerolinea, tiene políticas muy peculiares con el equipaje. Hay que tener cuidado con eso. Al ser una aerolínea de bajo costo, no debes esperar grandes comodidades en el avión, mucho menos un snack."

Points négatifs : "The take off was delayed too much."

Points négatifs : "Cela s'est très bien passé"

Points positifs : "Perfect!"
Points négatifs : "Respect the schedule. Thank you!"

Points négatifs : "We were late to land by 25 mins which made me stressed to catch my bus that was pre-booked."

Points positifs : "Ponctualité."

Points positifs : "Le personnel correct. Le fauteuil pas confortable et avance une demi heure de retard. Beaucoup trop d'attente pour les bagages."

Points positifs : "Embarquement à l’heure"
Points négatifs : "L’attente à l’embarquement et l’attente à l’arrivée à la douane"

Points positifs : "Personnel d’embarquement nous parle comme des moins que rien !! Inacceptable"

Points positifs : "Vol low cost standard"
Points négatifs : "Conditions d'embarquement désastreuses à Bordeaux. Aucune organisation cohérente. Information et contre information se succédant semant un désordre total parmi les passagers Retard sur vol 2h Chaleur suffocante dans la cabine de l'avion"

Points positifs : "Easy trip. Crew relaxed, short flight."
Points négatifs : "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."

Points positifs : "Vol pas chèr"
Points négatifs : "Le service client est à revoir"

Points négatifs : "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."

Points positifs : "L'équipage est toujours au top et cette fois-ci nous sommes mêmes arrivés avant l'heure prévue."

Points positifs : "L'équipage était comme d'habitude, au top"
Points négatifs : "Ils pourraient être à l'heure, au moins de temps en temps"

Points positifs : "L'équipage"
Points négatifs : "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."

Points positifs : "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Points négatifs : "Pas de repas ni boissons proposés. Sièges peu confortables."

Points positifs : "The flight itself was on time and all that"
Points négatifs : "The plane itself was clearly cheaper than the planes Transavia and Norwegian used. The only problem (though this had nothing to do with the airline) was having to sit in Nantes airport for 14 hours with no access to real food after about 11PM. The free shuttle into Nantes is great but I wish it worked later on Sundays. I was thrown for a loop and by the time I got a handle on what my options were they had closed."

Points positifs : "Le pilote a récupéré le rétard"
Points négatifs : "L équipage et l'organisation avant l'embarquement"

Points positifs : "La ponctualité"
Points négatifs : "Que l'on m'a obligée de mettre ma valise cabine en soute"

Points positifs : "Le minimum"
Points négatifs : "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Points positifs : "Avion récent-aucun retard"

Points positifs : "La tranquillité"
Points négatifs : "Rien que vous puissiez changer"

Points positifs : "Rapide et efficace"
Points négatifs : "Règles pas claires à l’ae"

Points positifs : "Le prix"
Points négatifs : "Pour rajouter n importe qu elle prestation il faut payer cher . Y compris de l'eau"

Points négatifs : "Retard de plus d´une heure qui nous a fait rater notre correspondance Aucune aide proposée."

Points négatifs : "Ryanair was very disorganized when we came in to check in. We made three different queues before actually going to the place we needed to be. Only one woman did help us given the time constraint we had in out hands."

Points positifs : "Espace jambes correct"

Points positifs : "The staff was good and attentive even under difficult circumstances."
Points négatifs : "I took two flights today. Both were late. Ryanair also lost my baggage."

Points positifs : "Nothing. They treat people like animals."
Points négatifs : "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."

Points négatifs : "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("

Points positifs : "We arrived alive"
Points négatifs : "Checking in was torture. It was the airline version of "The Trial" with a Dutch Twist (no one in charge). Luckily (?) the plane turned out to be 45 minutes late, so the eternity it took to have the rookie who finally showed up to look blankly at her computer screen, apprently hoping it would receive Divine instructions on how to work her way through the ONE PERSON in line in front of us, in order to stamp our pre-printed boarding passes did not cause us to miss the last flight of the day from Amsterdam to Dublin. Now lets talk about the torture device that Ryanair uses as a passenger seat. . ."

Points négatifs : "45 minutes pour recuperer des bagages a l'aller 1 heure de retard au retour"

Points négatifs : "When we decided to visit three countries in three weeks and only carry backpacks, Ryanair seemed like a great deal. However having to pay for two carry on backpacks as well as having to pay for the two pieces of paper that were our boarding passes, we ended up dropping around $200 at the airport! Quite the surprise when traveling on a very tight budget! We will never travel Ryanair again!"

Points positifs : "The price at booking was great! the flight crew and the flight itself were excellent. Arrived 15 minutes early."
Points négatifs : "The online check in was not working, and kept rejecting my wife travel documents although correct! Thus ended up checking in at the ticket counter, and that cost me almost $200. Convenient for the airline!"

Points positifs : "The airplane itself was good."
Points négatifs : "The attitude in the airport from the boarding to the airplane. They treated us like Catteles ."

Points positifs : "RAS"
Points négatifs : "Le vol n'était pas de qualité. L'avion est vieux et manque d'être rafraichi. J'ai reçu un email 2 jours avant le décollage pour m'informer que ma valise en cabine était annulé et que je devais payer 15 euros."

Points négatifs : "Flight was an hour late! They were working on the plane while we were on board. Scary!"

Points positifs : "Cost"
Points négatifs : "Agent at counter are very rude and disrespectful. Will not tell you agents name to be able to report your problems. Screaming is the only thing that they seem to know how to do."

Points positifs : "Price"
Points négatifs : "La vente à bord de façon instante par l'équipage Ryanair."

Points négatifs : "Le vol a été si court que je n'ai pas eu le temps d'être insatisfaite sur quoi que ce soit! Merci!"

Points négatifs : "ponctualité, placement aléatoire (volontaire ?) obliger de payer un supplément pour être assis avec ses proches, pas ou peu de communication en français."

Points positifs : "Pas de divertissement à bord Et je n'ai pas testé de repas à bord D'où mes notes moyennnes"
Points négatifs : "Le confort des Boeing n'est toujours pas au niveau des Airbus."

Points négatifs : "No tv or entertainment"

Points positifs : "je ne repasserai plus jms par kayak! On me promet que Latam sera la compagnie de basse entre Berlin et Natal et je m aperçois au moment ou le billet arrive sur mon ordinateur, qu il y a plusieurs compagnie dont Ryanair qui facture les bagages et la carte d embarquement. De plus, Kayak s est debrouillé pour que je fasse 4 ecales, d autant plus interessants car ceci rapporte d autant aux compagnies associées! Une honte!"

Points positifs : "La gentillesse du personnel de bord , la ponctualité de l’horaire, le service a bord est succinct mais correct"
Points négatifs : "L’attente des bagages et le confort moyen des sieges ainsi que l’espace restreint sur ces sieges"

Points négatifs : "Très peu de place. Disent transporter une valise + un sac à main mais la valide est mise en soute"

Points négatifs : "On devait décoller a 20h nous sommes partie a 20h30 voir même plus tard"

Points positifs : "L'embarquement priorité."
Points négatifs : "Charger 3.00 euros pour une bouteille d'eau!"

Points positifs : "Ryan Air 5.5 hrs Flight Delay from Glasgow, Scotland to Dublin, Ireland (Draft 2.1) Our flight from Glasgow, Scotland to Dublin Ireland on September 22nd with Ryan Air was delayed for 5.5 hrs (165 minutes) for unexplained reasons. We were supposed to depart at 3:25 pm and we actually departed at 8:55 pm when the plane actually began to move from the terminal to the runway. Over the ensuring 5.5 hr. delay there was no plausible reason given by gate staff or the bag check-in staff or the electronic flight board of daily departures in the Glasgow airport. Here is what we heard from all 3 communication sources stated in the previous sentence: • Seven (7) actual time delays of actual flight departure times (electronic flight board) ranging from: 3:25 pm, 4;30 pm; to be scheduled; moved to 5:15 pm; 6:30 pm; 8:00 pm; 9:00 pm; check with the gate. • Waiting for a plane to arrive......... • We have no idea...... • Waiting for a plane and a crew to arrive.... • Corporate is working on finding an available plane...... • I don't know....we will post the details when they are known to us..... The Scottish Times Newspaper (Sept. 21 or 22), reported that Ryan Air had allowed too many pilots to go on vacation at the same time which had made the entire flight schedule prone to long flight delays and numerous flight cancellations. What was reported on the various UK news shows was very different. Their were serious labor issues between Ryan Air's pilots and management, particularly Dennis O'Leary the CEO, over work conditions including pay and job performance. Those of us who read local UK newspapers had an inkling that the pot was boiling. However, as the actual departure delay went beyond the scheduled 3:23 pm, passengers were uneasy about our hotel rooms in our destination cities still being held and whether any drop-off family members should go home or be available if the flight was ultimately cancelled. What made it worse was Ryan Air realized that they were in violation of the European Union flight delay rule so they passed out FLIGHT DELAY POLICY to those waiting in line. The gate crew and the check-in folks outside security told us about having to provide all passengers two (2) free phone calls except that this would mean leaving security at the expected gate and going back to the Ryan Air check-in counter and back through security. A very arduous process one more time. Ryan Air has very arcane booking rules so if I change my checked baggage to a larger size, my only option was to add an additional piece of luggage at a very stiff cost. In our opinion, Ryan Air is a very poorly managed airline and the most customer-combative airline we have ever encountered in our many flights throughout the UK and Europe. Without hesitation, we would not recommend Ryan Air under any circumstances and would be willing to pay more with other carriers who take better care of their customers. [Customer names withheld for privacy reasons - 9/26/2017.]"

Points positifs : "Nothing"
Points négatifs : "Everything"

Points positifs : "The price. Period"
Points négatifs : "Legroom non-existent. Sardines have more room in their can."

En savoir plus sur KLM

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