Trouvez un vol pas cher Nantes - Royaume-Uni

Points négatifs : "Ok"

Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Points positifs : "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Points négatifs : "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"

Points positifs : "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Points négatifs : "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Points négatifs : "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."

Points négatifs : "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."

Points positifs : "NA"
Points négatifs : "Don’t delay flights that messed my return"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Fly on time"

Points négatifs : "This flight was cancelled"

Points négatifs : "Crew politeness"

Points négatifs : "Politeness of the crew"

Points positifs : "Arriving ahead of time"
Points négatifs : "Too hot in the plane"

Points négatifs : "Ibéria offers a terrible service to its customers"

Points négatifs : "Ibéria offers a terrible service to its customers"

Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"

Points positifs : "The flight was good even puntual! However I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online."
Points négatifs : "Awful online experience! I waste 1 Hour of my day in check in desk, as I couldn’t get my boarding pass when I check in online. it never works!"

Points positifs : "Spacious plane."

Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."

Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Points positifs : "On time"
Points négatifs : "SEAT was not confortable"

Points positifs : "Al the devices provided"

Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"

Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."

Points négatifs : "I can’t rate it is it left without us"

Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Points négatifs : "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Points positifs : "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Points positifs : "Good, quick flight!"
Points négatifs : "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Points positifs : "The attention, food and entertainment available on board"

Points positifs : "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Points négatifs : "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Points positifs : "fast boarding"
Points négatifs : "food is expensive"

Points positifs : "Turist class is now low cost class too"
Points négatifs : "Overall a very uncomfortable journey"

Points positifs : "I like the staff and the generous host of them"
Points négatifs : "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."

Points positifs : "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Points négatifs : "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Points positifs : "Airbus 320"
Points négatifs : "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"

Points positifs : "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Points négatifs : "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."

Points négatifs : "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."

Points négatifs : "A porter checked our bags at the gate without asking us whether we were traveling beyond London, so the bags were never transferred to the transatlantic flight nor did they arrive in SF. It wasn't necessary to check them because there was plenty of room in the overhead bins when we got on the flight. We immediately asked a flight attendant to help when I realized they might not go through and he said he spoke to someone who caught and tagged the bags to go through, but it still didn't happen. It would have been easier if he had just brought them to us on the plane. Another women's bag was taken with all her baby supplies and bottles in it for a 16-hour travel day. Very frustrating for all of us."

Points négatifs : "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"

Points positifs : "That we at least got some water"
Points négatifs : "The gate changes, the late start, bad or no info or help from front desk or onboard personnel regarding your connections"

Points positifs : "Nothing in particular"
Points négatifs : "Confusion at boarding gate with different groups being called with no clarity - overpriced for 1 way Trip"

Points positifs : "Excellent"
Points négatifs : "Very good"

Points positifs : "Absolutely on time!"
Points négatifs : "The boarding was slow"

Points négatifs : "Slow service by the flight attendants; poorly stocked food options. perhaps it’s a European thing with budget airlines but to pay for water is unacceptable."

Points négatifs : "Food could have been better."

Points positifs : "leg room, crew and flight comfort inc access to toilets was better than BA! (No business class hogging the front toilet)"
Points négatifs : "Boarding was slow and crowded, and flight was from a remote gate which is always less comfortable than an air-bridge much worse than BA"

Points positifs : "Friendly crew and good service"
Points négatifs : "Not delayed"

Points négatifs : "Il est dommage d'avoir pu cumuler sur un vol Aller/retour deux retards sur un vol intérieur dépassant allègrement le temps passé dans l'avion."

Points positifs : "Hôtesse très mal polie pas très agréable"

Points négatifs : "Être à l heure"

Points négatifs : "On s’est vues refuser l’embarquement alors qu’il n’y a eu qu’un appel et que nous sommes arrivées 1minute après, le bus était encore là, le boarding n’était pas fermé et on ne nous a pas laissé embarquer"

Points négatifs : "en retard"

Points positifs : "Personnel serviable et agreable"
Points négatifs : "Ras"

Points négatifs : "Ne pas mettre notre bagage cabine en soute alors que le coffre au dessus de nos sieges etait vide :/"

Points positifs : "Rien à dire, parfait"

Points positifs : "Nouvelles cabines. Degivrage effectué avant le départ."

Points positifs : "Cabine bcp plus sympa que certains autres avions Easyjet !"
Points négatifs : "L’application Easyjet incapable d’afficher la porte d’embarquement alors qu’elle est affichée sur les écrans de l’aéroport depuis longtemps. Cela fonctionne parfois très bien!"

Points négatifs : "Beaucoup de retard et du chipotage pour une valise pourtant réglementaire"

Points positifs : "Ras"

Points négatifs : "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"

Points positifs : "One time"
Points négatifs : "Cattle car boarding. But expected. Luton airport is confusing for transport to London"

Points positifs : "Kept informed about delay"
Points négatifs : "The plane was delayed 3 hours so booked another flight with another airline"

Points négatifs : "Late again!! This flight has a 100% record of being over 30 mins late!"

Points positifs : "The EasyJet crew are always excellent - friendly and welcoming."
Points négatifs : "The Paris to Luton flight is nearly always delayed. The is no slack in the timetable so any morning delay continues until the evening."

Points positifs : "Facilité d'embarquement"
Points négatifs : "Confort des sièges spartiate. Non précision que les boissons servies étaient payantes (ayant fait un vol pour Venise auparavant elle ne l'étaient pas)."

Points positifs : "Prix"
Points négatifs : "Le retard"

Points positifs : "Staff and flight was excellent no complaints"
Points négatifs : "Flight was delayed by 2 and half hrs and staff at the gates where really unhelpful when asking about information. It seemed forever getting on the plane from gate . We were waiting inbetween boarding gates and getting on the bus in small room with no room to move and still pushing more people into the room. Really unhappy."

Points négatifs : "1h20 de retard"

Points positifs : "The flight to be on time for once"
Points négatifs : "That this flight is ALWAYS LATE"

Points positifs : "Vol AR très ponctuel Embarquement rapide Simple et efficace"

Points négatifs : "Delayed, limited food menu"

Points positifs : "Comfortable new plane. Pleasant staff. Captain willing to stand in front of passengers and explain why the flight was delayed and offer the opportunity to visit the flight deck - a very human face."
Points négatifs : "Fight was delayed for over an hour but hey, it happens."

Points négatifs : "Les parents qui laissent leurs enfants de 7,8,9,10 Ans se battre, hurler.... aucun respect d’un espace collectif. Aucune éducation au «  vivre ensemble « "

Points positifs : "4h de retard et soirée d'anniversaire de ma mère raté pour le coup.."

Points positifs : "Speedy boarding"
Points négatifs : "Flight was delayed from 2040 to 2230"

Points positifs : "Tout s'est très bien déroulé pour nous =)"
Points négatifs : "Manque un peu de place, après pour le coup on avait qu'une. heure d'avion donc ça passe mais j'imagine pas y passer 8h"

Points positifs : "Their friendly service was great"
Points négatifs : "leg room might push me out of their great airline"

Points positifs : "Biem"
Points négatifs : "Oui"

Points positifs : "L'équipage et la communication du capitaine, l'avion n'était pas plein et donc on avait de la place, agréable. Bon vol."
Points négatifs : "Le temps d'attente dû au dégivrage de l'avion (environ 40 minutes), qui s'est donc traduit par un temps de retard conséquent de l'avion à l'arrivée."

Points positifs : "uniquement l'attitude du commandant de vol et de l'équipage"
Points négatifs : "plus de 2 heures de retard !!!"

Points négatifs : "Bagages cabine à transférer en soute.(à chaque vol) 15 minutes d'attente après la porte d'embarquement avant d'accéder à l'avion."

Points négatifs : "stewart gratuitement désagréable et cela même avant l'embarquement"

Points négatifs : "Sans explication alors que l'avion n'était pas plein , j'ai été dans l'obligation de mettre mon bagage de cabine en soute"

Points positifs : "You get what you pay for. That is exactly what easyJet is. Do not accept anything more. Some passengers decide that they are allowed 2,3 even 4 pieces of hand luggage! That annoys the crew and they make EVERYONE check the sizes of the luggage. That is just annoying. You know you’re only allowed one piece. Why bring more? To get from a to b this is the best service you’ll ever find. I have used it many time and have had no problems, personally. It’s amazing value for money."
Points négatifs : "Annoying people who think that they can get away with more hand luggage. It’s not going to work. Stop doing this as the crew will make you put it all in one bag. It’s not worth it!! Pay for an extra bag if you need to!! It just annoys the rest of us!"

Points positifs : "The staff are always pleasant and cheerful"
Points négatifs : "Plane less comfortable than usual. CDG display boards rarely up to date. This flight is nearly always delayed."

Points positifs : "Rien"
Points négatifs : "Plus d'une heure de retard, j'ai du annuler rdv sur Genève, merci easyJet."

Points positifs : "arrivé 15 minutes en avance"
Points négatifs : "Arrivée au terminal 2 à Genève et 15 à 20 minutes de marche pour sortir de l'aéroport"

Points positifs : "Reasonable price. On time- in fact we left early"
Points négatifs : "Passengers tend to be slow boarding as they are not frequent travellers"

Points positifs : "nathink"
Points négatifs : "i had problems abuot paiments and im very anoid with this airline, no peepel to speek to."

Points positifs : "The fact that it was on time which is unusual between Charles du Gaulle and london"

Points positifs : "Personnel de bord souriant et professionnel."
Points négatifs : "1h de retard non annoncé sur les panneaux d'affichage. Embarquement constamment reporté. Mauvaise communication entre le personnel de bord et celui au sol."

Points négatifs : "Delays"

Points positifs : "Nothing special to mention"
Points négatifs : "No luggage room above our head, we had to leave our luggage somewhere else far from our seats and the crew should help us promptly to get those luggage back but no, we had to get it ourselves and had to wait till the very end after all the other passengers have already got off the plane. Not fair on us when we were sat next to exit but had to anxiously wait. Shame!"

Points positifs : "La sympathie de l'équipage"
Points négatifs : "Une demi heure de retard comme d'habitude avec easy jet"

Points positifs : "Rien"
Points négatifs : "Vol avec 2h de retard."

Points positifs : "Crew was nice"
Points négatifs : "Three hour delay. Seats are so uncomfortable"

Points positifs : "Quick boarding, friendly staff. We took off on time and arrived before scheduled time. Good value for money!"
Points négatifs : "Would be good if seats could be leaned back a bit."

Points positifs : "En restant respectueux avec vous, l'heure d'arrivée."
Points négatifs : "Tout."

Points positifs : "Avion récent, personnel tb"
Points négatifs : "30 mn de retard"

Points positifs : "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"

Points négatifs : "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."

Points négatifs : "Kiwi booked only 15kg bags instead of the paid 20kg bag on my booking confirmation. We had to pay an extra 90 Euro. It ruined our morning."

Points négatifs : "Le vol est parti avec deux heures de retard. Nous avons attendu 1h10 à la porte d'embarquement sans que l'on nous donne d'information sur l'heure de départ re programmée, ni d'explications. Une fois dans l'avion, nous avons dû attendre 50 minutes supplémentaires."

Points négatifs : "We have a 5 hours delay inside the plane. The crew has to been change and the second crew is the worst crew in all my flights The captain also was change after 4 hours of delay, and is the worst captain, nothing polite"

Points positifs : "I slept comfortably. Great take off and landing."
Points négatifs : "Charles de Gaulle airport"

Points négatifs : "Trop prêt des toilettes"

Points positifs : "Professional smiley crew"

Points positifs : "Friendly check in agent"
Points négatifs : "For the check in agent to advise passengers that E gates are extremely far for a regional flight & to make our way directly there. I was traveling with my mother, we arrived 2 and half hours before our flight and plus did online check in but the walk to the gate took us about 40 mins that we missed"

Points négatifs : "I was informed upon arriving that I was on "standby" for a flight I'd booked weeks in advance, and told the reason was I had not paid the surcharge to reserve a specific seat, and Vueling oversold the flight by 10%. Not cool, Vueling. Also the flight was almost an hour late taking off."

Points négatifs : "The boarding process was very unorganized. The flight was delayed almost 2 hours due to baggage issues while we sat on the plane."

Points négatifs : "L’avion est arrivé en retard et en entrant dans l’avion on m’a imposé de mettre mon bagage pourtant au format cabine en soute, alors qu’en fait il restait de la place au dessus de moi. Résultat j’ai manqué mon RDV !"

Points négatifs : "Leg room. Better maintenance of plane. Timekeeping."

Points négatifs : "Chaotic under staff and poorly organized. Forced to rush and nearly miss flight despite being at airport well in advt"

Points positifs : "Flight delayed, staff provided no info and was generally nasty."

Points négatifs : "Service mediocre pour les hôtesses à l'accueil lors de l'enregistrement des bagages."

Points positifs : "ponctualité"

Points positifs : "Great cost, left and arrived about on time, super nice staff"
Points négatifs : "Nobody explained boarding and it was weird. We went through a gate, but there was not a plane. After standing confused for about 20 mins, a bus arrived and drove us to the plane. Despite this wait, we left about on time and arrived on time."

Points positifs : "Rien à dire sur la compagnie"
Points négatifs : "Mais par contre vous... !! Vous m'avez annoncé à deux reprises par mail que mon vol était retardé de 47 min. J'ai donc pris mon temps pour me rendre de la gare de Bordeaux à l'aéroport, pensant avoir plus de 2h devant. Arrivé aux portes d'embarquement, je m'assoie pour attendre l'annonce de l'ouverture des portes. HEUREUSEMENT, un policier me demande ce que j'attends, me dit que l'embarquement vient de fermer, que je dois courir. Arrivé devant la porte, plus de passerel, le commandant à était bien gentil de me laisser monter dans l'avion qui décollait 2 min après. Je ne vous remercie pas !"

Points positifs : "Fast trip"
Points négatifs : "No internet"

Points négatifs : "When we got to the airport, the gate info wasn’t on the screen. We found a seat and waited until the time it said the info would be available. When the info was available, it said the gate was closing in 10 minutes. You have to pay for everything. I ordered a meal, but there must have been a language barrier because the stewardess sold me a meal and extra sandwich, when I only wanted one. The seats don’t recline."

Points positifs : "The airline was terrific, despite being delayed we really did board and arrive at our destination in quite good time. The Italian stewardesses were absolutely charming and offered their services extensively."
Points négatifs : "Loved that me and my travel conpanion go to sit beside one another, and somehow we’re at the very front of the plane together in seats 1B & 1C Prime location. Overall had a very pleasant experience with Vueling 10/10 would fly with again."

Points positifs : "Everything except luggage handling."
Points négatifs : "New luggage came off plane in pieces."

Points positifs : "I am still alive"
Points négatifs : "They charged for coffee. My legs are too long to fit without my knees going into the isle. They didn't have room for my bag."

Points positifs : "L'équipage au top !"
Points négatifs : "Le retard du a la météo"

Points négatifs : "Retard de plus de 2h!!! Aucune compensation durant le vol, même pas un verre d eau"

Points positifs : "Je suis une personne handicapée à mobilité réduite et on m'a refuse l'assistance au motif qu'il était trop tard alors que les personnespresschargées de l'enregistrement n'ont pas été rapides il n'y avait une longue file d'attente"

Points positifs : "Arriver d’un point a à un point b."
Points négatifs : "Plus de 4 heures de retard, avec des mails de Kayak depuis 7 heures du matin jusqu’au soir qui annonçait des retards sur le vol( une trentaine de mails en tout). Avec chaque fois un temps d’attente Different ( 3h/2h/20min...). Puis enfin avec quatre heures de retard en commence l’embarquement et il s’arre En plein milieu pour on ne sait quelle raison ( personne ne nous dit quoique ce soit) et on ne t’off Même pas à boire ni rien à bord. Bref vraiment dégoûtée"

Points négatifs : "Vol annulé pour l’allée, retard de Palma à Barcelone, et ensuite retardé d’en 2h30 de Barcelone à Nantes."

Points négatifs : "Mesurant presque deux mètres, mes fémurs ne "rentrent " pas. Le vol à été court, heureux de m'en extraire !"

Points négatifs : "Vueling staff avoiding the issue of wanting to talk about why they sold more seats than are on the plane — telling me that it was my fault and that I should have checked in online earlier. This, despite technical problems with their online checkin system not allowing me to do so."

Points positifs : "Rien"
Points négatifs : "4h de retard en tout."

Points positifs : "The plane was clean and comfortable"
Points négatifs : "My flight was approximately five hours delayed and I received no communications from the airline other than changing updates to departure time ranging from two hours to twenty minutes to five hours of delay. Airport staff offered no condolences or compensation."

Points positifs : "Plane was on-time and I got to where I needed to be. Price was also very nice."
Points négatifs : "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."

Points négatifs : "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."

Points positifs : "All"
Points négatifs : "Nothing"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "Booked though kayak selected hold in bag was forwarded to Expedia .. did the same thing Selected a price that included check in bag when was given a choice and I get to vueling the charge me 40€ Was on the phone woth. Expedia 3 hours first to make sure the ticket was right cause I didn’t get email coformation and that the bag is included Then another 2 hours after I was charged the 40€ I hate kayak I hate expwrdia never again never ever again"
Points négatifs : "Kayak"

Points positifs : "Rien"
Points négatifs : "On nous a fait passer l’embarquement pour nous faire poireauter derrière une porte pendant une demi heure avant de nous faire faire machine arrière en nous disant qu’il y avait un retard de 40 minutes. Quand nous avons fini par monter dans l’avion (étant précisé que l’avion était en sureservation et que de nombreuses personnes n’ont pas pu y monter), nous avons encore attendu 1h15. A bord aucune petite collation et le tout avec un personnel peu souriant."

Points négatifs : "RAS"

Points positifs : "Flight attendants were very helpful, especially because we were traveling with a sick child. They let us disembark first when we landed in London to seek medical attention."
Points négatifs : "We only flew with this carrier because British Airways partners with them. Wouldn't have flown them otherwise."

Points positifs : "RIEN!!!! TRÈS MAUVAIS VOYAGE"
Points négatifs : "TOUT, LE RETARD. LA CONDUITE DE L'AVION. ETC... PERSONNE TRÈS INCOMPÉTENTE AU COMPTOIR DE EMBARQUEMENT.."

Points négatifs : "Je n'ai pas pu m'enregistrer. L'heure n'était pourtant pas dépassée et l'avion a été retardé. J'ai eu à faire à une personne très stupide au comptoire d'enregistrement."

Points positifs : "On Time"

Points positifs : "on time, easy to do, price"
Points négatifs : "everything worked out well for this flight"

Points négatifs : "La répartition des passagers était loin d'être optimale, avec de très nombreux déplacements de passagers tout au long du vol, de façon bruyante et mouvementée, en secouant fortement les sièges des passagers assis"

Points négatifs : "It's Ryanair. So, no further comments required..."

Points négatifs : "It's Ryanair. We know that they won't change."

Points positifs : "Sièges trop durs"

Points négatifs : "Politique des bagages en cabine flou . On a du payer pour 20€ pour un « cabine bagage «  qui devait aller en soute... checkin ouvert la veille le soir pour le lendemain midi ( vol re)..Tarif affiché pour un petit sac et un embarquement non prioritaire. À savoir pour la prochaine fois avec ryanair"

Points positifs : "Personnel d’embarquement nous parle comme des moins que rien !! Inacceptable"

Points positifs : "Arrivée correct et immigration et récupération des bagages à temps."
Points négatifs : "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."

Points positifs : "Rien"
Points négatifs : "Tous"

Points négatifs : "Hélas pour ce type de vol on ne peut espérer mieux. Avion petit et plein à capacité."

Points positifs : "Le vol s'est très bien passé. Le commandant de bord a donné des informations durant la vol concernant le survol de la région et l'heure d'arrivée plus tôt dans la soirée."
Points négatifs : "Le confort reste sommaire mais correct"

Points positifs : "L'équipage était comme d'habitude, au top"
Points négatifs : "Ils pourraient être à l'heure, au moins de temps en temps"

Points positifs : "L'équipage"
Points négatifs : "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."

Points positifs : "Aucun point positif !!"
Points négatifs : "Vol en retard d’1h (Pas prévenu à l’avance evidemment !!), en retard à l’arrivée et donc pour prendre un autre avion après. RYANAIR ne prend rien en charge !!!! Vraiment des ********* ! En plus de ça, le confort à bord est pas terrible, les hôtesses ne sont pas aimables, l’eau n’est pas offerte ! Scandaleux !!"

Points positifs : "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Points négatifs : "Pas de repas ni boissons proposés. Sièges peu confortables."

Points positifs : "Prix très abordable. Efficace"
Points négatifs : "Pas de fioriture. Normal vu le prix"

Points positifs : "Tout était bien... Cependant"
Points négatifs : "La police douanière a pris trop de temps pour arriver. Ceux qui avaient des correspondances s'inquietaient"

Points positifs : "Le minimum"
Points négatifs : "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Points positifs : "La tranquillité"
Points négatifs : "Rien que vous puissiez changer"

Points négatifs : "They delayed the flight from 8:55 to 10:15 but we didn’t board until about 11. They left us outside in the cold and extreme wind instead of having us just stay inside until the plane was ready. When I complained the employee said there was a woman onboard with a wheelchair and they didn’t have a way to get her off. When we finally got on takeoff was delayed another hour. They blamed all of this on air traffic control staffing in France, didn’t take any responsibility for the delay with the wheelchair. Ryanair is a disgrace."

Points négatifs : "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"

Points positifs : "Crew was nice"
Points négatifs : "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."

Points positifs : "Adequate leg room"
Points négatifs : "Rough landing"

Points positifs : "Crew was friendly and the boarding process was relatively smooth."
Points négatifs : "The A/C made the cabin so cold that I am still shivering nearly two hours after landing. The cabin was cramped and uncomfortable, but I have experienced less comfortable seats on other budget airlines."

Points positifs : "L’avion"
Points négatifs : "Le manque d’information concernant les retards des vols"

Points positifs : "the plane was really nice and smooth flight"
Points négatifs : "seat didnt lean back and nothing to read or watch."

Points positifs : "This was the worst boarding process we’ve ever experienced. It wouldn’t take much effort or common sense to bring some order to it. Ridiculous!! Also, as others have said, they really get you on the baggage fees, and push you by email to check in early and charge you for it. We waited until a few days prior to check in for free, but then we were unable to sit together... We did arrive on time and the flight went very smoothly."

Points négatifs : "Retard - bus raté ensuite"

Points positifs : "Nothing"
Points négatifs : "Unnecessary charges,Dodgy website,Very bad reputation and seems you don’t give a toss.Your chat service does not work you spoil people ‘s joy when they use your service .It is just horrible"

Points négatifs : "45 minutes pour recuperer des bagages a l'aller 1 heure de retard au retour"

Points positifs : "Seats have plenty of legroom and flight was good."
Points négatifs : "Boarding slow and in the rain to get on board. Attendants spoke too quickly."

Points positifs : "Very little"
Points négatifs : "I tried to check in on line but their website had major issues. When I arrived at the airport, Ryanair hit me with a 40 Euro surcharge for not checking in on line. Worst airline I have ever experienced in my 40 years of airline travel."

Points positifs : "Bordeaux terminal is horrible, not enough seats. Rough landing. No ground staff at stanstead. Massive passport queues. All round horrible experience."

Points positifs : "I couldn’t confirm my flight because I never received an appropriate code to verify my trip. The codes I entered were ineffective. I read I could confirm it upon arrival and after bringing my receipt to the customer service desk, they claimed my flight was not confirmed and I need to pay $40 in Euros. I feel deceived and lied to."
Points négatifs : "I didn’t like concern for customer care and placing blame on travel agency instead of taking responsibility. I had a receipt and someone accepted my money. My contract for a flight was made the moment my money was received!"

Points négatifs : "The service overall"

Points positifs : "Friendly crew. And that is it. The plane was poorly constructed inside but managed to land without falling apart. I prefer not to fly Ryan again."
Points négatifs : "They seated us apart because we wouldn’t pay extra. Seats are cheap, uncomfortable, and don’t recline. Baggage policies were ridiculous but weren’t enforced. Very little legroom. We had to walk up the stairs and down on arrival. Apparently a proper gate costs extra."

Points négatifs : "Two hours delayed"

Points positifs : "Cheap"
Points négatifs : "Flight was late. They announced that it was time to start boarding so we left our seating area in the airport just to go stand around for a half hour. Then they scanned our passes and made us stand outside in the windy cold for another 15 minutes. They should’ve let us stay where we were until the plane was actually ready."

Points positifs : "Spacious seats with leg room"
Points négatifs : "Too much talking over intercom"

Points négatifs : "All flights were cancelled no refund. Ryanair rebooked me without letting me know, and then told me at the airport they could not check me in."

Points positifs : "Crew: cheerful, kind Smooth flight"
Points négatifs : "Very crowded conditions at the gate and on board"

Points négatifs : "Having chosen a seat in the emergency exit row, was told that I couldn't use my jacket to cover myself while I slept; I either had to wear it or store it in the overhead locker. I understand that this row needs to be kept clear in case of emergency (as the name indeed suggests), but I don't see much difference between wearing the coat and using it to cover myself. Worse than that though was the way the stewardess communicated this to me with a cold stare. I'm waiting for the day I can write a positive review of a Ryanair flight."

Points positifs : "Got from point A to point B without any hassle. I passed out as soon as I got on the plane and there was nothing that kept me from sleeping."
Points négatifs : "Boarding seemed a bit tedious and there was a lot of unnecessary standing around."

Points négatifs : "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"

Points négatifs : "Notre pompot adorée a été violentée ainsi que notre très précieuse boule à neige pour ma petite sœur trisomique qui sera à jamais déçue m. j’ai eu faim pendant le vol, comment faire sans ma compote? Je voulais admirer Londres de l’avion: comment faire sans la boule q’ neige? Déçu"

Points positifs : "Ryanair is fair for customers , prices are cheap enough , I've seen some people saying that we have to pay for everything but what did you expect for that price?"
Points négatifs : "The food is terrible but we know that..."

Points négatifs : "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."

Points négatifs : "Le personnel ne sourit pas ! L'atterrissage était tellement atroce que des gens ont commencé à faire leur dernière prière. Enfin, un retard de 15min non justifié"

Points négatifs : "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Points positifs : "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."

Points négatifs : "1h30 debout"

Points négatifs : "The flight was delayed about an hour and half than scheduled. The airplane was ridiculously controlled"