Trouvez des vols pas chers New York - France

Points positifs : old planes tight seat no entertainment late boarding

Points négatifs : No in-flight entertainment and seats didn't recline well

Points négatifs : Very old plane No leg room No tv Grumpy crew Over an hour delayed

Points positifs : Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good.

Points négatifs : I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Points positifs : Service efficiency.

Points positifs : The crew was very pleasant and several announcements made the flight easy

Points négatifs : We were late !

Points positifs : Good standard Lufthansa service

Points négatifs : Economy seats are too cramped, in comparison to the other airlines

Points positifs : Great

Points négatifs : Nothing

Points négatifs : Our flight was canceled for no reason making us lose 1 day of vacation. The airline didn’t even bother to contact us.

Points positifs : I did not like anything abut the trip. I guess if I have to come up with something good it could be that the trip ended without physical death... emotional and psychological death, to be sure, but not physical.

Points négatifs : The outrageous, unconscionable, customer unfriendly lack of leg room, general torture-like comfort levels of the seating, surly airline employees, vomit comet style landing, and spending enough time driving around the tarmac we probably could have just drove the plane there, skipping flying all together.

Points négatifs : LATE

Points positifs : The free drinks.

Points négatifs : The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Points positifs : The crew were above friendly, calling you by name and were very accommodating.

Points négatifs : Plane was older, seats were grungy and the onboard entertainment was not updated, i.e: small screens with poor visibility, some screens did not even work for some passengers, limited amount of movies/entertainment for a 10 hour flight this was disappointing and seriously makes me reconsider flying British Airways ever again.

Points positifs : Fantastic customer service!

Points positifs : Great flight attendants.

Points positifs : It was early arrival

Points négatifs : Nothing

Points positifs : Crew was extremly helpful, friendly and happy.

Points positifs : Entertainment, food, comfort

Points négatifs : Slow boarding/alighting, entertainment system was too sluggish

Points négatifs : Terrible baggage check and security lines (even Pre-Check!) at JFK Teeminal 1 (AirFrance).

Points négatifs : Food is bad

Points positifs : All operations a-ok

Points positifs : Very friendly, without being intrusive. Responsive and happy.

Points négatifs : The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Points positifs : Swiss Airlines Saff was very friendly and helpful

Points négatifs : 0

Points négatifs : Seats are too small

Points positifs : Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Points négatifs : No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Points positifs : fast lane boarding

Points négatifs : no snacks

Points positifs : Je suis grand de taille, j'avais de la place pour mes pieds.

Points négatifs : L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs

Points positifs : Food and a good cabin crew on Brussels Air.

Points négatifs : No complaints

Points positifs : L’embarquement etait rapide on a décollé à l’heure

Points positifs : I liked the service once we left Dublin but once it was time to arrive to Leeds everything went downhill.

Points négatifs : Our flight did not land to Leeds but to Manchester. I thought this would not be an issue to get my connecting flight to London. As I tried to explain to the airline attendants about my connecting flight they had no idea what was going on and said it wasn't their issue I would have to go to Leeds and explain to them what was happening. I asked if there was a way we could call them and see if I could just get a flight to London from Manchester. They said no. I tried to get a number to call myself still nothing. They sent everyone from the flight onto a coach bus to Leeds. Once I arrived to Leeds, I spoke with Ben and explained my situation. He said there were no more flights to London or anywhere near there. And there wasn't any flights to Austin, TX which was my end point either. He explained there wasn't anything they could do except fly me in the morning to London. I agreed but then come to find out he had to send me back to Manchester. Now I had already had my arrangements to stay in London for the night so I did not have much money left. He said they would take care of the accommodations and the flight to London. I was VERY PATIENT. Within this he was telling me how close they were to closing. I explained I needed everything in place before they even left because I was traveling alone in an unknown country or city. He arranged a cab to take me back to Manchester and a hotel to stay in with dinner and breakfast available. I thought everything would get better but of course it didn't. Ben clearly knew I had my checked bag and carry on. When I'm about to board the flight to London they charged me 60 pounds for my CHECKED BAG. Now this was already included on flight to begin with if all of this had not happened. The attendant did not want to listen to my story and kept passing me to another attendant that said there's nothing they could do. I had to pay since I couldn't leave my belongings. Once i arrived to London. I had to get my bag and RECHECK IN MY BAG. AGAIN they tried to charge me for my checked bag. This time I had enough of your airline and explained it was all included in my flight and I went on a rant with the attendant. He just stared and printed out the ticket for my bag. Didn't look at the computer. Didn't even explain why it's all of sudden taken care of that I don't have to pay anymore. I had no patience to hear his excuse but just wanted to get back home. This has been the worst experience I have ever had with an airline. Frontier isn't even this unorganized. Shouldn't there be a process for these kind of situations already?

Points négatifs : The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights.

Points positifs : From check in to security to boarding everything was smooth with no waiting. Thanks for a great flight.

Points positifs : The welcome, hospitality and service by the crew were all excellent

Points positifs : The wafer bar. Pilot had a good landing in high winds and snow.

Points négatifs : Nothing to complain.

Points positifs : Clean and new planes. On time.

Points négatifs : On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Points négatifs : My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.

Points positifs : Quick boarding decent legroom

Points négatifs : Breakfast was not great

Points positifs : American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected

Points positifs : Fabulous crew, easy flight with just a few periods of chop - captain kept us well aware of what was happening at all times.

Points négatifs : Poor entertainment (no individual units on seats), and the 767-300 has almost no leg room in economy.

Points positifs : Crew was generally friendly. Leg room in coach was ok. The price was good.

Points négatifs : Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us.

Points négatifs : No in-flight entertainment and seats didn't recline well

Points positifs : The plane was on time and staff on the plane where nice

Points négatifs : Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Points positifs : On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol

Points négatifs : Mauvaise info

Points positifs : Good standard Lufthansa service

Points négatifs : Economy seats are too cramped, in comparison to the other airlines

Points positifs : The crew was very pleasant and several announcements made the flight easy

Points négatifs : We were late !

Points positifs : The free drinks.

Points négatifs : The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR.

Points positifs : Fantastic customer service!

Points négatifs : I booked a british airways flight and found myself boarding a partner company plane of American Airline with not personal screens, with a very chaotic boarding and had a 40 minute delay.

Points négatifs : Dommage de faire soutraiter les vols transatlantiques par American Airlines.compagnie très loin des standards européens

Points positifs : Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional.

Points négatifs : Long wait at immigration in Paris (not Delta's fault)

Points positifs : The meal and service were excellent. The cabin crew was very attentive. They tried multiple times to fix the in flight entertainment when it stopped working. (Note: this flight was operated by Air France).

Points négatifs : The economy seats were a tad small for someone that is 6'3" (my knee hit the seat in front of me). Also the inflight entertainment stopped working properly halfway through the flight.

Points positifs : Flight was cancelled and could not be rescheduled until the 17th causing me to loose 10 days of pay at work costing me 4700usd.

Points positifs : The food and the service

Points positifs : They had many snacks and meals. Staff was very friendly.

Points négatifs : The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Points positifs : Food/ staff/access to TV/movies etc!

Points négatifs : Seating/facilities

Points positifs : Service god

Points négatifs : Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Points positifs : All operations a-ok