Trouvez un vol pas cher Roumanie - France
Bon à savoir
|janvier||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 7%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 14%.|
Prix moyen aller-retour
|193 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|65 €||ou moins|
Bonne affaire aller simple
|39 €||ou moins|
FAQ - Réserver un vol depuis la Roumanie pour la France
Quelles compagnies aériennes ont des politiques d’annulation flexibles dues au COVID-19 pour les vols Roumanie-France ?
Quelles compagnies aériennes ont des mesures de distanciation sociale liées au COVID-19 pour les vols Roumanie-France ?
Comment KAYAK trouve-t-il des prix aussi bas pour les vols entre la Roumanie et la France ?
Comment la Prédiction des prix KAYAK peut-elle m’aider à savoir quand réserver mon billet d’avion entre la Roumanie et la France ?
À quoi correspond l’option KAYAK Mix dans les résultats de vols Roumanie-France ?
À quoi correspond l’option « dates flexibles » de KAYAK, et comment peut-elle m’aider à trouver un vol Roumanie-France ?
5 meilleures compagnies proposant des vols depuis la Roumanie pour la France
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "New plane, comfortable seats, cheerful and polite staff"
Points négatifs : "There were no overhead screens with the video clips about Greece and its food..."
Points positifs : "Ye,everything was fine"
Points négatifs : "There is no free beverage service, let alone snacks or meals. Some tickets do not allow you to pre-book a meal and there is no way to buy a hot meal even in a 12-hour flight.leg room is a bit small and carry on restrictions are getting lower all the time."
Points positifs : "The crew"
Points négatifs : "The kosher food"
Points positifs : "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Points négatifs : "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
Points positifs : "Crew was amazing—efficient and kind. Loved the seat space"
Points négatifs : "Nothing. All good"
Points positifs : "Price, food was fine,"
Points négatifs : "The staff was super aggressive to put all handbags under the seat even with empty compartment bins. Once the big bags are in why should they be so mean of the compartments are still empty?"
Points positifs : "Crew was great"
Points négatifs : "Leg room. Hardly any for a person 6' and above"
Points positifs : "Nothing"
Points négatifs : "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Points négatifs : "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."
Points positifs : "Pretty roomy seats, food and drinks included in the price."
Points négatifs : "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."
Points négatifs : "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"
Points positifs : "Service was great."
Points négatifs : "Couldn’t download the entertainment app."
Points négatifs : "Flight was late, we missed our connection, there was no information etc"
Points positifs : "Was on time and staff is always great"
Points négatifs : "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."
Points positifs : "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"
Points négatifs : "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Points négatifs : "The food honestly"
Points positifs : "Efficient. It was a very short flight."
Points négatifs : "Offer of Wi-Fi."
Points positifs : "Everything went well."
Points négatifs : "The food."
Points positifs : "Everything was perfect"
Points négatifs : "Legroom is extremely tight Boarding processes, including weighing of hand luggage are chaotic and feel like they are designed to catch people out."
Points négatifs : "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"
Points positifs : "The food was excellent and the cabin crew were friendly"
Points négatifs : "Not enough water available as it was a very warm flight and I was quite dehydrated"
Points positifs : "Flight was on time"
Points négatifs : "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."
Points positifs : "Crew were v good"
Points négatifs : "Comfort no entertainment, small seats..."
Points positifs : "The staff were nice."
Points négatifs : "Food. Queued too long before we could board."
Points positifs : "Crew was pleasant. Boarding was efficient."
Points négatifs : "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Points positifs : "Again a lovely smooth flight that departed on time. The captain spoke very clearly and was easily understood."
Points négatifs : "The seats were uncomfortable for this length of flight and space very limited."
Points positifs : "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Points négatifs : "We were slightly delayed and found it difficult to understand some of the announcements from the crew."
Points positifs : "Check-in counter mentioned that our ticket did not include checked baggage, but she only charged for one bag (will be checking on my ticket and discussing with Aegean's corporate if I bought the correct ticket with checked bags). Boarding was easy and the crew was very nice and helpful throughout the flight. I was glad that they served a small meal - food was good...we're not talking about a restaurant meal. Seats were good and just wish there was some in-flight entertainment."
Points positifs : "Excellent service, support and attention from hosts/hostesses"
Points négatifs : "Nothing"
Points positifs : "Crew very helpful and happy to assist Good communication"
Points négatifs : "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Points négatifs : "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Points positifs : "Wonderful staff and service. Food was good."
Points négatifs : "Plane was a little late due to airport backup"
Points positifs : "Great crew"
Points négatifs : "The flight was delayed ninety minutes and caused us to miss our connection. They refused to do anything to help us out and they were reuse on top of it. We were left praying for a hotel on our own, as well as having to purchase new flights. Absolutely horrible customer service - do not ever for this airline!"
Points négatifs : "Limited space. Unacceptable"
Points positifs : "Very nice crew, had trouble with boarding"
Points négatifs : "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"
Points positifs : "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Points négatifs : "Being called to wait to board in a Que when we did not need to like Ryan Air"
Points positifs : "The crew were very professional and polite on board and the food was excellent"
Points négatifs : "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."
Points positifs : "the most beautiful highly skilled attendants! On time flight in every segment. Awesome value for price, Olympic airlines is 55555+ I hope to visit Crete again soon and use this airline."
Points négatifs : "The food was all meat and I am a vegetarian"
Points positifs : "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Points négatifs : "The food was as expected. The seats were very good and comfortable."
Points négatifs : "Disembarkation via buses. Not great."
Points positifs : "I would tell the boarding man (C. G..?..) that I know that TIME IS MONEY, and for that I pay my money to the air lines to help in doing my stuff (like boarding) GENTLY and respectfully. Actually, when I noticed this from you twice, I had an embression that the passport nationality harms you.... Any way, thank you."
Points négatifs : "Food was good. Chairs were clean and relatevly good. Thank you"
Points négatifs : "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."
Points positifs : "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."
Points positifs : "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Points négatifs : "Very old movies as entertainment."
Points positifs : "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."
Points négatifs : "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"
Points négatifs : "The food was very poor, the staff hardly offer any liquids through out the flight."
Points positifs : "Very clean. Also, the crew members were so nice."
Points négatifs : "My screen was not working"
Points positifs : "The aircraft and crew were professional and courteous. The food was ok."
Points négatifs : "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."
Points négatifs : "Short term for the transfer"
Points positifs : "Finally good seats"
Points positifs : "The Crew"
Points négatifs : "Free food"
Points positifs : "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Points négatifs : "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."
Points positifs : "Nothing in particular."
Points négatifs : "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."
Points positifs : "The crew was helpful and pleasant"
Points négatifs : "Punctuality. Following the schedule. 3.5 hours delay in LA ( plane from Poland arrived late) and 1.5 hours delay in Warsaw technical problems) on my first trip. 45 min departure delay in LA and 1 hour delay in Warsaw on my second trip. LOT really needs to improve timelines of departures on their ."
Points positifs : "The service was great"
Points négatifs : "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."
Points négatifs : "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"
Points positifs : "Punctuality"
Points positifs : "Crew was great!"
Points négatifs : "Selection of complimentary beverages is very much lacking."
Points négatifs : "Tight seat places. No food unless paid for."
Points négatifs : "Not being late"
Points négatifs : "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."
Points négatifs : "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"
Points négatifs : "We didn’t get an email reminder to check in online."
Points positifs : "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Points négatifs : "N/A"
Points positifs : "the crew was very good, the seat could be a bit bigger in economy class"
Points positifs : "Confort"
Points négatifs : "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."
Points positifs : "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Points négatifs : "Leg space in the seat is very tight."
Points positifs : "Aisle seat"
Points négatifs : "Flight was delayed 3 timews for a total if more than 3 hours"
Points négatifs : "Service"
Points positifs : "Free Services very good"
Points négatifs : "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."
Points négatifs : "Be prepared, that overhead bins for hand luggage are very small on this plane"
Points positifs : "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"
Points positifs : "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Points négatifs : "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."
Points positifs : "On time, stable flight without surprises"
Points négatifs : "Bus takes you to and from the plane."
Points positifs : "Everything"
Points positifs : "Good connection experience."
Points négatifs : "Waiting/standing on the bus for the one last guy."
Points positifs : "Offers one of few direct flights to Barcelona from Warsaw"
Points négatifs : "The agents at the gates are always rude. They were talking behind my back assuming I don’t understand Polish. As almost always with LOT, the flight was delayed."
Points positifs : "All Good"
Points positifs : "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"
Points négatifs : "We had for different flights with LOT airlines and all of them were delayed. No updates were given at the gate and some announcements were only in Polish. Landing in Warsaw we had to circle around for a while because the airport was closed due to air parade."
Points négatifs : "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"
Points positifs : "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Points négatifs : "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."
Points positifs : "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"
Points positifs : "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Points négatifs : "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"
Points positifs : "Nothing"
Points négatifs : "The flight was 2 hours late and the gate staff was with zero information. And then - we started to board finally and I had no seat! I had paid in advance for two seats next to each other for myself and my boyfriend and they moved me to another seat and then said to bad, complain to polish airlines! We were sitting there for 2 hours and they couldn’t come and tell us they were moving me, they just separated us and said too bad?"
Points positifs : "Very friendly crew member."
Points négatifs : "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"
Points négatifs : "Long baggage unloading time"
Points positifs : "Sparkling water"
Points négatifs : "LOT lost my bag!!!"
Points négatifs : "Missing Bagage, plane delayed....."
Points positifs : "Normal in-flight service but nothing special."
Points négatifs : "Small plane."
Points positifs : "Nice crew and comfortable seat"
Points négatifs : "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("
Points positifs : "Smooth and simple. Great flight!"
Points positifs : "Crew was amaizing, yes, pilot was excelent, smooth landing and taking off. Great gift for kids to play onboard."
Points négatifs : "Online adding kids meal, no meal appropriate for kids . No usb charging for phones and tablets, only US charger. More movies and games for kids and adults. It is very little."
Points positifs : "Evriting"
Points positifs : "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Points négatifs : "They should finally replace old ATR-72."
Points positifs : "The crew on board was helpful, but they can hardly make up for company’s atrocious policies."
Points négatifs : "They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future."
Points positifs : "WeII, I didn't die."
Points négatifs : "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Points négatifs : "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"
Points négatifs : "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."
Points positifs : "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Points négatifs : "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Points négatifs : "My bag making it to my destination not broken."
Points négatifs : "Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely."
Points positifs : "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Points négatifs : "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Points positifs : "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Points négatifs : "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"
Points positifs : "Fast service, kindness."
Points négatifs : "They should finally get rid of these old ATR-72 and replace them with some newer aircraft."
Points positifs : "Ok?"
Points positifs : "Crew is fantastik,Dana is the best"
Points négatifs : "Food"
Points positifs : "The air Serbia staff were top class"
Points positifs : "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Points négatifs : "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Points positifs : "good service , everything good."
Points négatifs : "nothing"
Points négatifs : "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."
Points positifs : "Quick and short flight. Plane was clean and comfortable"
Points négatifs : "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."
Points négatifs : "Arms rest are pretty small"
Points négatifs : "Flight was late and caused loss of connection flight to Amsterdam"
Points négatifs : "I almost died without watter due"
Points positifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Points négatifs : "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"
Points positifs : "Quick and no fuss"
Points négatifs : "No food and entertainment didn't work"
Points positifs : "Timeliness, cleanliness and comfort."
Points négatifs : "Inflight duty free closed too early."
Points négatifs : "My suitcase dodnt arrive because they decide to leave it in skopje till the next day . I did not have any of my personal things woth me ."
Points positifs : "Comfortable aircraft"
Points positifs : "Nice service."
Points négatifs : "Small aircraft"
Points positifs : "Crew was extremely nice and helpful."
Points négatifs : "the Air Serbia magazine was the only entertainment available."
Points positifs : "It was great experience clean, new plane, smilung staff, flight on time. Quick boarding although the flight was full. Much nicer than Swiss"
Points positifs : "A short connection"
Points négatifs : "Not possible for online check-in"
Points négatifs : "Afrer a day I am still in Pittsburgh!!!"
Points positifs : "I got to board first because I am wearing a cast on my leg."
Points négatifs : "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."
Points positifs : "Great. ON TIME!"
Points positifs : "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Points négatifs : "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Points positifs : "Easy check in, flight was on time, crew were nice and free meal and drink."
Points négatifs : "Check in was much slower that all other check in desks and was only 2 girls then 3 girls on check in."
Points positifs : "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Points négatifs : "Nothing."
Points négatifs : "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"
Points positifs : "As mentioned many times, they are more professional than JAT, but still looong way to go."
Points négatifs : "They upgraded their system, but it fails when it comes to payments. They should definitely replace turbo props with jets."
Points positifs : "The tiny plane was smooth in the air. Crew was nice."
Points négatifs : "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."
Points positifs : "On time."
Points négatifs : "Small and uncomfortable prop plane. Boarded from rear only."
Points positifs : "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Points négatifs : "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."
Points positifs : "On time, professional"
Points négatifs : "food could be better"
Points positifs : "Very friendly staff"
Points positifs : "The seat, flexibility were great..and food are tasty and delicious"
Points négatifs : "The crew was not friendly for the flight to Belgrade"
Points positifs : "Short flight so the lack of enterntainmet was not a problem. Clean airplane, tidy and very friendly staff. Food and drinks very fine compared to duration of the flight. Deparure on time, same with arrival."
Points négatifs : "As I said this flight was on time, but the previous, CDG - BEG was delayed one hour."
Points positifs : "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Points négatifs : "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Points négatifs : "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Points négatifs : "could not be delayed"
Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"
Points négatifs : "One hour delay"
Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Points positifs : "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Points positifs : "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Points négatifs : "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Points positifs : "I canceled the flight 6 weeks ago, no refund issued."
Points négatifs : "I canceled the flight 6 weeks ago, no refund issued."
Points positifs : "Boarding was quick and we arrived on time."
Points négatifs : "When getting to Bucharest we were taken by bus and didn’t have a gate."
Points positifs : "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Points négatifs : "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Points positifs : "Stupid survey can’t eliminate category that doesn’t ajgpply"
Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Points négatifs : "flight delayed by more than 1 hour"
Points négatifs : "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"
Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Points positifs : "Flight Attendants very good"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Points négatifs : "The plane seemed very old, toilet in poor condition."
Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Points positifs : "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Points négatifs : "Serive to pay extra luggage very very slow"
Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"
Points positifs : "company gave out free drinks and snacks"
Points négatifs : "They change the fly departing time with 12 hours before I was flying"
Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Points positifs : "Every thing."
Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Points positifs : "On time ,clean aircraft..."
Points négatifs : "Crew was very serious...a smile can make a difference....."
Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Points négatifs : "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."
Points négatifs : "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Points positifs : "Arrived early to destination"
Points négatifs : "Lack of entertainment also limited drinks"
Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"
Points négatifs : "Rude crew, not organised work , not enough space for legs"
Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."
Points positifs : "The food they offer to purchase. Easy check in at the airport."
Points négatifs : "Better seat pitch. I'm not a tall man, but the space is very small."
Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"
Points positifs : "On time , crew good... no complaints"
Points positifs : "free breakfast great staff"
Points positifs : "Free drinks, cheap flight and fairly comfortable!"
Points négatifs : "No allocated seat."
Points positifs : "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Points négatifs : "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Points positifs : "Professional and safe"
Points négatifs : "Better boarding (lines too long)"
Points négatifs : "Very very bad."
Points positifs : "Flight duration"
Points négatifs : "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Points positifs : "The food options were amazing and the wine was very nice!"
Points négatifs : "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Points négatifs : "Gate announcement was only a few minutes before cut off!!"
Points négatifs : "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Points négatifs : "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Points positifs : "Nothing"
Points négatifs : "Not having a 3+ hours take off delay"
Points positifs : "Smooth"
Points négatifs : "All was fine"
Points positifs : "It's the cheapest you can get"
Points négatifs : "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Points positifs : "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Points négatifs : "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Points positifs : "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Points négatifs : "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Points négatifs : "Flight was late abolutnie 1 hour"
Points positifs : "We landed"
Points négatifs : "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Points négatifs : "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Points positifs : "Once boarding started it was very fast and flight left shortly after"
Points négatifs : "Seats are very uncomfortable"
Points négatifs : "Better organization on the boarding process, i.e. separate lines for priority and normal."
Points négatifs : "Both flues were really delay really disappointed"
Points positifs : "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Points négatifs : "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Points négatifs : "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Points négatifs : "It was hot and stuffy and dirty"
Points positifs : "Clean"
Points négatifs : "Claustrophobic"
Points négatifs : "Application instruction on baggage hande king and que to boarding."
Points négatifs : "Was delayed"
Points positifs : "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Points négatifs : "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Points positifs : "On time without any delay"
Points négatifs : "Satisfied"
Points positifs : "Kind stevards clean plane no delay"
Points négatifs : "More comfortable seats but this is low cost company :)"
Points positifs : "Flight arrived"
Points négatifs : "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Points positifs : "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Points négatifs : "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Points positifs : "The air hosts and hostesses were very polite and courteous."
Points négatifs : "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Points positifs : "The price"
Points négatifs : "The check in was not opened on time The bordibg was not possible on time"
Points positifs : "Smooth flight"
Points négatifs : "No terminal connection"
Points positifs : "Easy to book. Comfortable flight."
Points négatifs : "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Points positifs : "Crew nice,seats ok"
Points négatifs : "Expensive hold luggage,rip off"
Points positifs : "The crew was really nice"
Points négatifs : "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Points positifs : "Good legroom and comfortable seats"
Points négatifs : "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Points négatifs : "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Points positifs : "Nice crew"
Points négatifs : "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Points positifs : "Cheap flights, priority boarding."
Points négatifs : "No meal included, no entertainment provided"
Points négatifs : "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Points positifs : "It flies direct to the airport that I wanted to go to."
Points négatifs : "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."
Points positifs : "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"
Points négatifs : "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Points positifs : "Excellent pilot"
Points positifs : "Staff were generally sweet & approachable."
Points négatifs : "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Points positifs : "Quick to board, smooth take off and landing"
Points négatifs : "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Points positifs : "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Points négatifs : "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Points positifs : "The staff and flight were top knotch . Could not fault them ."
Points négatifs : "Nothing to dislike ."