Trouvez des vols pas chers Aéroport de Tokyo Narita - France

Points positifs : "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Points négatifs : "Would have loved more current US tv shows to choose from."

Points positifs : "Too hot onboard"

Points positifs : "Lovely crew."

Points positifs : "Crew was great and economy seats have above average legroom."
Points négatifs : "Bathrooms could have been cleaned up a bit."

Points positifs : "Service is the best"
Points négatifs : "Mileage is the worst"

Points positifs : "Food,"
Points négatifs : "Nothing"

Points positifs : "The 2nd flight plane was alright"
Points négatifs : "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Points positifs : "Service, entertainment, and seats are all great."
Points négatifs : "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."

Points positifs : "I liked sleeping"
Points négatifs : "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Points positifs : "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."

Points négatifs : "More frequent stops for water or drinks or at least larger cups. ."

Points positifs : "The food is great! The plane is clean. The crew is super nice."
Points négatifs : "The seats are uncomfortable, as with any seats in coach with other airlines."

Points positifs : "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Points négatifs : "As with other airlines, flying coach is uncomfortable."

Points positifs : "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Points négatifs : "Plane feels dated. A title tired."

Points positifs : "Great crew, good food, easy to watch entertainment , and food better than most airlines"

Points positifs : "Good food. Good communication."
Points négatifs : "More water."

Points positifs : "Yes, we were unexpected and surprised being upgrade to premier class"
Points négatifs : "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Points positifs : "Services from the crew and the seat are what expected being in eco-normic class."
Points négatifs : "can upgrade or afford to go by at least business class"

Points positifs : "The crew was amazing and accommodating as we had an infant."
Points négatifs : "Entertainment was subpar."

Points positifs : "Great service and a very friendly crew."
Points négatifs : "The food was ok, average and nothing special."

Points négatifs : "Great value ,excellent and friendly service."

Points positifs : "Services"
Points négatifs : "No, all good"

Points positifs : "Great leg room even for tall person. Food is good and there's enough choices."

Points positifs : "excellent service - good food"
Points négatifs : "aircraft a bit outdated"

Points positifs : "Good service, 6 hour flight with 2 free meal!"

Points positifs : "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Points négatifs : "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Points positifs : "Crew, food, comfort, entertainment and many good things"
Points négatifs : "I love everything"

Points positifs : "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Points positifs : "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Points négatifs : "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Points positifs : "Service and food was good."

Points positifs : "great service. my kids loved the special treatment!"

Points positifs : "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Points négatifs : "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Points positifs : "Same as above."

Points positifs : "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Points positifs : "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Points négatifs : "We boarded late but the communication was good."

Points positifs : "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Points négatifs : "Their food"

Points positifs : "Great legroom. Food better than last Korean Air flight a few years ago."
Points négatifs : "Changed to smaller aircraft, last row in the aeroplane."

Points positifs : "Avion neuf CS300 de Bombardier bien aménagé."

Points positifs : "Comfortable flight with a nice crew. An overall good experience."
Points négatifs : "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Points positifs : "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Points négatifs : "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Points positifs : "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Points négatifs : "Wish Korean Air flew domestic US flights. We would only fly Korean!"

Points positifs : "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Points négatifs : "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"

Points positifs : "Lots of leg room, great meal, and excellent flight attendant service."
Points négatifs : "Nothing to dislike."

Points positifs : "Very professional crew good service"
Points négatifs : "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Points négatifs : "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Points positifs : "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Points négatifs : "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."

Points négatifs : "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Points positifs : "Great flight crew, speedy and efficient departure procedure"

Points positifs : "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Points négatifs : "Better service from the crews."

Points positifs : "Entertainment"
Points négatifs : "Crew miss my drink"

Points positifs : "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"

Points positifs : "The service was excellent"

Points positifs : "Superior standard"

Points positifs : "Crew very attentive but not intrusive. Food very good."
Points négatifs : "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."

Points positifs : "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Points négatifs : "The food was not too attractive, better variety of main meals"

Points négatifs : "Security screening very slow"

Points négatifs : "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."

Points négatifs : "No complain . It’s singapore airlines"

Points positifs : "The crew Were exceptional ."
Points négatifs : "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Points positifs : "Great seats and efficient service all round."

Points positifs : "See above"
Points négatifs : "See above"

Points positifs : "Service was great on both sectors"
Points négatifs : "Premium economy seat is still not comfortable enough in comparison with economy."

Points positifs : "Five Star Singapore Service on board the aircraft."

Points positifs : "The staff is amazing and know what parents of bubs need."

Points positifs : "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Points négatifs : "Nothing"

Points négatifs : "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Points positifs : "Espresso coffee, champagne, crew, headphones"

Points positifs : "The lunch and dinner menu was excellent"
Points négatifs : "more bathrooms."

Points positifs : "crew very helpful with seating service on board also good"
Points négatifs : "head phones for entertainment very uncomfortable Food not to my taste"

Points positifs : "It’s worth it to pay a bit more for the extra legroom seats."

Points positifs : "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Points négatifs : "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Points positifs : "Very good service"
Points négatifs : "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"

Points positifs : "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Points négatifs : "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Points positifs : "Crew"
Points négatifs : "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Points positifs : "Service is always excellent"
Points négatifs : "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("

Points positifs : "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Points positifs : "Service was spot on and food was good. Very comfortable flight overall."

Points positifs : "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Points négatifs : "Not much. This airline is up there with the best."

Points positifs : "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Points négatifs : "Not much. This airline is up there with the best."

Points positifs : "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"

Points positifs : "Prem econ very good. Crew very friendly."
Points négatifs : "Nothing"

Points positifs : "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Points négatifs : "The crew was rude when asking me to window shed."

Points positifs : "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Points négatifs : "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."

Points négatifs : "Need to be able to upgrade with Krisflyer Miles"

Points positifs : "Service"
Points négatifs : "Old planes and screens."

Points positifs : "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."

Points positifs : "I always felt attended to, great customer service, clean and best bang for your buck"

Points positifs : "The seat comes with foot rest attached to the front seat."
Points négatifs : "I asked for decaf coffee and the attendant totally forgot about my request."

Points positifs : "Friendliness of crew"

Points négatifs : "good"

Points positifs : "Cabin crew are always great"
Points négatifs : "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"

Points positifs : "Everything else was good"
Points négatifs : "Old aircraft with tired looking seats."

Points positifs : "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Points positifs : "Entertainment was great"
Points négatifs : "The food is getting worse"

Points négatifs : "cramped seats freezing cold"

Points positifs : "Overall very good."
Points négatifs : "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."

Points positifs : "Aircraft was OK."
Points négatifs : "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Not a lot other than better choice of movies and music. Super airline as always"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "Nothing to like on that flight."
Points négatifs : "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Points positifs : "The A330, despite being an old plane, had really good recline."
Points négatifs : "The entertainment was very outdated."

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Points négatifs : "No comment."

Points positifs : "Seat where comfortable and thank needed more leg space"
Points négatifs : "Good was poor bcz going and back was same menu of choice of food."

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Great crew, aircraft etc"
Points négatifs : "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "Everything"
Points négatifs : "Nothing"

Points positifs : "We received friendly attitudes with lots of soft drinks. Upstairs in the airbus was good as my seat was near the emergency door, where I had room for my long legs. I was given aisle seats on both return flights so I could move about more. The meals were lovely. The airbus was good for peace & quiet from crying children."
Points négatifs : "I had left an expensive style of neck/travel pillow i left in my Perth rental car but wasn’t supported to pick it up. I had to arrange for the car rental firm to post it. We had over 3/4 hr to fly. We were boarding. It’s a shame there wasn’t a quick way of getting my pillow to me without customs bureaucracy. It was a simple mistake. A toilet was blocked and temporarily unavailable. Some passengers were taking a long time and queues were building at different times."

Points négatifs : "Unable to reserve any seats so ended up with the family split all over the plane"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points positifs : "The crew were fab"

Points négatifs : "Les repas"

Points positifs : "Good service/Crew food quality and choice good."
Points négatifs : "Need more choice of British TV Programmes rather than American"

Points positifs : "Ambiance"

Points positifs : "NA"
Points négatifs : "NA"

Points positifs : "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Points négatifs : "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Points positifs : "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Points négatifs : "Nothing"

Points positifs : "Attention to detail. Very professional."

Points négatifs : "Peu de nouveaux films"

Points positifs : "Qatae Airways is second to non as always"

Points positifs : "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Points négatifs : "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Points négatifs : "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Points positifs : "crew was lovely and plane was very new"
Points négatifs : "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Points négatifs : "Movies are always the same"

Points positifs : "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Points négatifs : "I enjoyed their meal and services wanted to be Oliver Twist"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Points négatifs : "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Points positifs : "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Points négatifs : "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Points positifs : "Cabin crews were politie"
Points négatifs : "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Points négatifs : "Wrost app I don’t advise any one use it cause"

Points positifs : "Food was good. Quick response to call"
Points négatifs : "Toilet wasnt clean enough. Not offered water regularly"

Points positifs : "Fantastic service, very friendly staff who are always happy to help"
Points négatifs : "Should have internet free of charge in flight"

Points positifs : "Overall services"
Points négatifs : "Checking in was very lengthy and boring. More check in counters could ease the situation."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "Great food, great help when travelling with baby, affordable price. Entertainment system was a bit annoying with unusable unresponsive touchscreen and unintuitive menu."

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points négatifs : "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"

Points positifs : "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"

Points positifs : "J’étais en classe business, rien à dire tout était parfait"
Points négatifs : "Le plat principal n’était pas de mon goût mais cela est propre à moi"

Points positifs : "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Points positifs : "Nothing"

Points positifs : "TOUT"

Points positifs : "v cooperative crew & helpful"

Points positifs : "Jenna our crew member was amazing. My wife and I traveled with our 5 kids ages 8, 6, 4, &11month old twins. Thought it would be a total nightmare but the crew was so helpful and understanding. They made sure the older 3 got their infotainment system working and setup the bassinets for the twins."

Points positifs : "All was good."

Points positifs : "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Points négatifs : "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Points négatifs : "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Points négatifs : "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Points positifs : "L’espace en A380"
Points négatifs : "Le repas"

Points négatifs : "Le repas dans le vol dubai-dhaka"

Points positifs : "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Points négatifs : "Un surclassement"

Points négatifs : "Il n'y avait pas assez de films en français"

Points positifs : "PARFAIT et à l’HEURE"
Points négatifs : "RAS"

Points positifs : "Personnel agréable."
Points négatifs : "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Points positifs : "I really appreciated the upgrade"

Points positifs : "Les films"
Points négatifs : "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Points positifs : "We love this airline!"
Points négatifs : "nothing"

Points positifs : "Le professionnalisme du personnel, l’embarquement"
Points négatifs : "Pas assez de choix de films et de musique récents."

Points négatifs : "Not taking the blankets and headphones away 30-40 minutes before the flight landed"

Points positifs : "Rien de spécial"
Points négatifs : "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Points positifs : "All ok"
Points négatifs : "Sray bathrooms often."

Points positifs : "L’équipage et le service est excellent"
Points négatifs : "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."

Points négatifs : "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

Points positifs : "On thiime.Good Meal. Professional flight crew."

Points positifs : "Food Staff Service Aircraft"
Points négatifs : "Nothing"

Points positifs : "Vol. Confort. Equipement ICE"
Points négatifs : "Rien"

Points positifs : "L’accu, l’hora, enfin tout"
Points négatifs : "RAS"

Points positifs : "Très bien"
Points négatifs : "Rien à signaler"

Points positifs : "Food"
Points négatifs : "Other Crew woman"

Points positifs : "La qualite du service. Equipement en vol."
Points négatifs : "Rien a dire c etait parfait."

Points positifs : "Comfort and friendly crew and the food was very delicious and not forgetting the entertainment was excellent."
Points négatifs : "N/A"

Points négatifs : "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Points négatifs : "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Points positifs : "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Points négatifs : "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Points positifs : "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Points négatifs : "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."

Points négatifs : "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Points positifs : "Tout était parfait"

Points positifs : "Exactitude des vols"
Points négatifs : "Repas infecte , pas de choix Personnel pas agréable du tout"

Points négatifs : "Accueil personnel Emirates Repas infecte"

Points positifs : "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."

Points positifs : "Smooth flight"
Points négatifs : "The food"

Points positifs : "Parfait en 380 silence et confort"

Points négatifs : "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Points positifs : "Tout était parfait excepté le choix de musique et de films."
Points négatifs : "Manque de choix de musique et de films."

Points positifs : "Tout était parfait excepté le choix de musique et de films."
Points négatifs : "Manque de choix de musique et de films."

Points négatifs : "Did not like the fact that I was not able to upgrade"

Points positifs : "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"

Points positifs : "Crew pelayanan bagus"
Points négatifs : "TV nya mati. Turun di tengah parkiran, naik bis."

Points négatifs : "Food can be better."

Points positifs : "Seating was comfortable."
Points négatifs : "Different selection of food."

Points négatifs : "New Aircraft with more seating space"

Points positifs : "Crew always polite"
Points négatifs : "Meals"

Points positifs : "NA"
Points négatifs : "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."

Points positifs : "Helpful crew staff who assisted arranging our next connection flight."
Points négatifs : "Food quality can be improved."

Points positifs : "Checkin process very smooth"
Points négatifs : "Boarding process, and gate assigned is quite far .."

Points positifs : "Good service"
Points négatifs : "Old plane, walking distance to board the plane is so far"

Points positifs : "Despite a short delay fo boarding, everything's just great!"
Points négatifs : "a short delay on boarding"

Points positifs : "Quick flight"
Points négatifs : "Food was terrible"

Points négatifs : "Meal was terrible"

Points positifs : "Staff very accomadating throughout the flight"
Points négatifs : "NA"

Points positifs : "Cabin crew services very friendly"
Points négatifs : "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Points positifs : "On time"
Points négatifs : "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."

Points positifs : "Quick boarding, good entertainment"
Points négatifs : "n/a"

Points positifs : "The level of care given I required wheelchair assistance to the aircraft."
Points négatifs : "Being woken up at 4am for breakfast, when I asked not to be woken up."

Points positifs : "Flight was normal. Nothing special. Flight wad on time."
Points négatifs : "Boarding didn't commence as started"

Points positifs : "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Points négatifs : "The garuda business class lounge at denpasar was disappointing. Food was not fresh."

Points positifs : "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Points négatifs : "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."

Points négatifs : "The flight was on time, everything on schedule. Everything was good"

Points positifs : "The boarding procedure from CGK T3 is pretty smooth and good!"
Points négatifs : "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."

Points positifs : "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Points négatifs : "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Points positifs : "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Points négatifs : "Nothing to dislike."

Points positifs : "Food and service is excellent"

Points négatifs : "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Points positifs : "Excellent and plentiful food."
Points négatifs : "Limited storage in business class seat"

Points positifs : "All the flight handling is fine all the way from Perth up to Jakarta"

Points positifs : "I loved the food and the headrest bit."
Points négatifs : "nothing really!"

Points positifs : "new plane list of movies"
Points négatifs : "food quality is not good to and fro flights"

Points positifs : "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Points négatifs : "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Points négatifs : "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Points positifs : "Penerbangan lebih cepat dari jadwal"
Points négatifs : "Penerbangan lebih cepat 15 menit dari jadwl"

Points positifs : "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."

Points positifs : "good"
Points négatifs : "-"

Points positifs : "Love Fly Ing GA"

Points positifs : "GA always Great"

Points positifs : "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Points négatifs : "That the return flight is overnight so we've had to choose jetstar on the way back"

Points positifs : "..service great - I normally fly Singapore airlines - but now I will always consider guruda"
Points négatifs : "...had same movies going to Indonesia ...and on the return journey to London being a 14hr 20 min flight to Jakarta I had watched many of the film's - I was a little disappointed to see the film list hadn't changed when I was about to sit through a 13 hr return trip !!"

Points négatifs : "....the food a little bland - but the constant bringing of refreshments and food made up for this .....overall - great work !!"

Points positifs : "bagus"
Points négatifs : "bagus"

Points positifs : "Gr8 service on land and air way to go Garuda"

Points positifs : "Crew always courteous"
Points négatifs : "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Points positifs : "Crew always courteous"
Points négatifs : "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Points positifs : "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Points positifs : "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Points positifs : "Gracious, smiling, helpful cabin crew."
Points négatifs : "Trying to sleep in economy."

Points positifs : "Le service à bord"
Points négatifs : "L'embarquement retardé sans information tout au fond de l'aéroport dans une salle miteuse, l'avion vieillot et ses sièges défoncés"

Points positifs : "Pretty on time"
Points négatifs : "The food is bad"

Points positifs : "Their lounge in Soekarno Hatta is cozy with a lot of food choices."
Points négatifs : "Now, they won't give you a choice for the meal. The movie selection has been stagnant for three months. Boarding in Soekarno Hatta is based on first come first based basis, not based on class/membership/row number."