Trouvez des vols pas chers Aéroport Pearson de Toronto - France

Points positifs : "Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning."

Points négatifs : "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."

Points positifs : "Seats were better than the international leg."
Points négatifs : "Everything. Offer at least a drink - all drinks were a charge. Staff was rude. Also they lost our luggage."

Points positifs : "Quick boarding, kind crew"
Points négatifs : "All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away."

Points négatifs : "They lost all my luggage"

Points positifs : "Des infos ont été données par le pilote ou l'équipage"
Points négatifs : "Propreté de l'avion Ponctualité à l'atterrissage et au décollage"

Points positifs : "All good, excellent crew."
Points négatifs : "After awhile Seats were a little uncomfortable."

Points positifs : "fantastic customer service"
Points négatifs : "wouldve loved to have been left breakfast while i slept"

Points positifs : "very friendly staff"

Points positifs : "very friendly staff great flight with nice tech made trip fly by"

Points positifs : "The service. Excellent"
Points négatifs : "Pay for the food. LOL."

Points positifs : "Average flight to get you where you want to go. air hostess was helpful."
Points négatifs : "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."

Points positifs : "Almost everything"
Points négatifs : "The confort of thé seats. Way too tight for a 6 hour flight."

Points positifs : "Flight was ok."
Points négatifs : "No free food or drink service."

Points positifs : "La rapidité"
Points négatifs : "Les repose tête"

Points négatifs : "The chairs are so uncomfortable!"

Points négatifs : "retard conséquent sur l'aller comme sur le retour. Tout est payant à bord."

Points positifs : "La place et le.vol.."
Points négatifs : "Humeur du personnel de bord"

Points positifs : "Great selection of entertainment."
Points négatifs : "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."

Points négatifs : "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."

Points positifs : "Fast boarding"
Points négatifs : "No food or drinks offered"

Points négatifs : "Missed the flight."

Points négatifs : "Pas de snacks, tres cher pour mon billet"

Points positifs : "Timeliness of flight and service on board."
Points négatifs : "We upgraded 7 travelers for priority boarding. However as we got through check in, 2 of us were told we had to check our carry on. Mind you our carry on was the same size (exact same suitcase) as 2 others in our party who did not have to check in their bags? "Priority Boarding is now only €4.99. Be the first on board to store your cabin bag and relax in your seat before take-off." I believe I am entitled to a refund based on the info on above taken directly from the Aer Lingus website."

Points négatifs : "Vol de souvenir dans bagages en soute"

Points positifs : "fauteuils confortables, personnel trés aimable, transit à dublin rapide et bien organisé"
Points négatifs : "la nourriture, mais comme pour toutes les compagnies aeriennes"

Points négatifs : "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"

Points positifs : "Vol avec du retard au départ. Mais une volonté à décoller au plus vite pour compenser ce retard. Accueil chaleureux."

Points positifs : "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."

Points négatifs : "Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better."

Points positifs : "Great seats plenty of leg room"
Points négatifs : "The food... Yikes"

Points négatifs : "Shack in process was confusing and went awry taking forecer."

Points positifs : "Bagages misent en soute gratuitement."
Points négatifs : "Pas de traductions des consignes aucun effort des hôtesses vols avec 30min de retard"

Points négatifs : "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."

Points positifs : "Dublin airport is cold. Security between plane in correspondance area to crowded and unnecessary."
Points négatifs : "The good part was that I paid for what i received. So anyway why do I complain."

Points négatifs : "Short flight so N/A on food and entertainment. Crew were much nicer and friendly than our first leg of the trip."

Points positifs : "Passengers were spread out. Empty seat between each of us"
Points négatifs : "I am tall and I find the rows too close to eachother"

Points négatifs : "It was like squeezing everyone into a cattle truck and airport crew double book seats of a few passengers on a full flight so there was confusion on board"

Points positifs : "The cabin crew was friendly"
Points négatifs : "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"

Points positifs : "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Points négatifs : "breakfast was not given to some of us as the air hostesses said that they ran out of food"

Points négatifs : "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Points positifs : "On time delivery"
Points négatifs : "How many seats can you cram in to an airline cabin? So tightly packed it indicates a base level of disregard by the company for their customers. And nothing offered that didn't cost (no coffee, water...)"

Points positifs : "Fast and efficient crew"
Points négatifs : "A going-through-the-paces flight and incredibly expensive beer and wine."

Points négatifs : "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."

Points positifs : "ils ont accepté une valise en soute gratuitement"
Points négatifs : "aucune collation gratuite , pas même un verre d'eau ou un thé"

Points positifs : "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Points négatifs : "Not even free water"

Points négatifs : "Seats on B767 very uncomfortable compared to Airbus. No leg room!"

Points positifs : "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Points négatifs : "The abrupt cancellation"

Points positifs : "Everything"
Points négatifs : "No"

Points positifs : "Orderly Boarding and departure on time. Business cabin very comfortable"
Points négatifs : "No food menus were given (understandable for sanitary reasons) but Flight attendants could not tell what was in the main courses, eep for saying one had pasta, one had chicken... besides the complete vagueness, it can be a problem for people with certain food allergies and intolerance. Also, I never received a breakfast (it was an 11 hour flight). I might have been asleep, not sure but then again once I was awake, no flight attendant came to ask if I wanted breakfast. In other words, while flight personnel was polite, they did not provide a very attentive service (and there were only 11 of us in the AM Premier business sections)."

Points positifs : "They said we gonna take distance between passengers thy gonna use one set and they put me next with other passenger"

Points positifs : "El avión estaba súper limpio y en excelentes condiciones"

Points positifs : "Fast and courteous service. Hassle free. I would most definitely fly again with Aeromexico."

Points positifs : "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."
Points négatifs : "Je n'ai pas pu embarquer dans le vol car l'agente de bord a fermé les portes avant que je ne puisse présenter mon billet d'immigration qui était dans mon sac."

Points positifs : "The attention of the crew"
Points négatifs : "Hot food"

Points positifs : "The plane works"
Points négatifs : "Food"

Points positifs : "Oui pour le personnel et correct pour le confort"
Points négatifs : "Par contre au moment de l achat du vol il m a fait choisir mes sièges dont j ai payé 13$ et quand j arrive à l aéroport il faut choisir des sièges donc j ai payé 68$ pour rien je vais faire annule la transaction chez visa"

Points positifs : "Ce qui m'aurait plu c'est de ne pas être obligée de voyager avec un chien . Qu'est ce que un chien faisait dans un avion en train de voyager avec les passagers? Pas de liesse, et la seule fois que je l'ai vu dans une cage, c'etait pour le transporter c'est pendant le debarquement."
Points négatifs : "Pour un vol international de plus de 4 heures est plutôt surprenant, et desagreable, le fait que l'equipage de l'avion n'ait jamais offert de rafraichissements pendant le vol (never mind de nourriture). Il a fallu que les passagers demandent, à la pièce, d'avoir quelque chose à boire, pour en avoir"

Points positifs : "Nice Crew. Seats ok."
Points négatifs : "Nothing to add"

Points positifs : "More Spencer in the sits"
Points négatifs : "Do they sits more confortable"

Points positifs : "Divertissement"
Points négatifs : "L’avion est parti sans moi et 4 autres passager sans avoir fait d’appel final"

Points positifs : "Repas à bord Personnel courtois"

Points négatifs : "Un lounge skyte au t4 de Cancún aurait été top"

Points négatifs : "Le personnel a l’enregistrement préfère parler entre eux plutôt que vous apporter de l’attention. ces personnes ne devraient pas travailler au contact des clients."

Points positifs : "Great plane with great service!"

Points positifs : "Personnel très aimable. Cabine moderne et fonctionnel. Siège confortable."
Points négatifs : "Les sièges business devrait être un petit peu plus large au niveau des épaules en position lit. Mes épaules touchées des 2 côtes. Aussi prévoit un petit peu plis de place au niveau des pieds aussi en position lit."

Points négatifs : "Very old plane"

Points positifs : "le personnel très professionnel et affable. La traduction anglaise manque de volume et très difficile à entendre sur les 4 avions"
Points négatifs : "Le confort des sièges et la station de divertissement très médiocre"

Points positifs : "À l'heure. Personnel sympathique!"

Points négatifs : "En arrivant à Montréal, il n'y avait pas de fauteuil roulant pour mon épouse. Elle a du marché tout l'aéroport jusqu'à la douane ce qui est très long pour quelqu'un d'anticiper. C'est la seule place où nous avons du nous débrouiller seul."

Points négatifs : "Etre à l'heure"

Points positifs : "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Points négatifs : "Multiple delays and gate changes"

Points positifs : "Confort de l’avoin"
Points négatifs : "Rien"

Points positifs : "Le confort des sièges étaient passable peut-être est-ce normal après 5 heures de vol"

Points positifs : "Nice new 787. Acceptable business class seats (not the best, but OK lie-more-or-less-flat). Better for sleep than seating IMHO."
Points négatifs : "General condition of cabin and amenities are below par for business class long haul. Food is acceptable but not more. Service is just abominable. No attention to the client, no respect. Have a chronic med condition and was brutalized by the crew. Really awful people."

Points positifs : "Enjoyable flight with great crew!!!"

Points positifs : "Personnel souriant et aimable."
Points négatifs : "Une seule toilette fonctionnait durant le voyage. Beaucoup d’attente pour les utiliser."

Points positifs : "No complaint at all, I am very satisfied."
Points négatifs : "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"

Points négatifs : "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"

Points négatifs : "Nous avons dû attendre plus d'une heure sans nouvelles avant de se faire dire que nous aurions encore 1 h de plus de retard. Nous sommes partie avec près de 3 h de retard. Les écrans tombaient en panne de tous les passagers et l'équipage semblaient ne pas s'en soucier. Pourtant un redémarrage a réglé le problème. (fait a la demande des passagers)."

Points positifs : "Vol pas trop long."
Points négatifs : "Délai d'embarquement et pas de divertissement."

Points positifs : "Espace dans l'avion. Divertissement."
Points négatifs : "Pas de choix de repas."

Points positifs : "Ce n'est pas la première fois que nous voyageons avec AeroMexico. Nous avons toujours eu un voyage satisfaisant pour un prix excellent."

Points négatifs : "When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this."

Points négatifs : "The Screen in front of each seat is fine but the problem is the very long and boring commercials, your content should be brief and to the point. Plus the price of the air fair can not be justifiable to torture the passengers on their dime... Your Marketing team is unprofessional and uncultivated, please hire decent people that CARE.for the customers and the future of aviation"

Points négatifs : "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."

Points négatifs : "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"

Points positifs : "Super vol"

Points négatifs : "The boarding unfortunately the Quito airport it’s too small"

Points négatifs : "Food is baad"

Points négatifs : "Yes"

Points positifs : "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Points négatifs : "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"

Points positifs : "Le service et la nourriture !"
Points négatifs : "Le confort des bancs"

Points positifs : "Le service et la nourriture"
Points négatifs : "Le confort des bancs"

Points positifs : "Our ~5 hour lay over in Benito Juarez airport was not good."
Points négatifs : "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."

Points négatifs : "Flight delayed 7 hrs and the official website never updated to reflect the change. Called customer service twice and they had no clue. The last representative advised to be at the airport at the original departure time to make sure we spoke to someone there. That showed a lack of knowledge and trustworthiness. The airports official website also didn’t reflect the delay."

Points négatifs : "Annulation du vol de retour apres un no-show à l’aller. Aucune information de leur part. J’ai du racheter 3 billets d’avion, plus de 2000$ de frais. Derniere fois avec cette compagnie."

Points positifs : "Un check-in incroyable, un personnel très attentionné de l'enregistrement à la porte d'embarquement. Vol avec 1 heure d'avance sur le nouveau Boeing Dreamliner. Diner copieux, service de boissons à répétition. Espace pour les jambes entre les sièges."
Points négatifs : "Le système de divertissement n'est pas le meilleur (contrairement à Emirates ou British Airways)."

Points positifs : "La rapidité du vol"
Points négatifs : "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Points positifs : "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Points négatifs : "offrir une petit collation non payante pour un vol de 5 heures..."

Points négatifs : "Eviter les retards"

Points négatifs : "Eviter les retatds"

Points négatifs : "In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining"

Points positifs : "Crew was friendly."
Points négatifs : "I was required to gate check a bag, previously okay to bring on board, and it was lost upon arrival."

Points positifs : "cheap"
Points négatifs : "My bag did not make my connection in Iceland and was not placed on a plane headed the same route on the same day over 3 hours later. It was delayed for over 24 hours and it took over 48 hours to receive my bag."

Points négatifs : "When I booked this flight last March the booking info said 1 free bag. When we got to the airport we were told that we had to pay $94 Can per bag because we had Economy Light class. We had the same issue returning but the cost was $55 US. On top of that Iceland Air changed planes and bumped us from row 10 to 41 - the last row. Bizarrely there is no customer service desk at the Reykjavik Airport - they just give you a little card with the website for customer service. I don't understand how any airline does this! BTW, they blame the third party for the issues! That is you!!!"

Points positifs : "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Points négatifs : "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Points positifs : "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Points négatifs : "Pas de divertissement en français. Pas de service en français. Retard au départ."

Points positifs : "I like we had more room. How’s that possible for a shorter flight?!?"
Points négatifs : "It"

Points positifs : "We didn't crash so that's a bonus."
Points négatifs : "Well first off it was a connector flight from Toronto to Reykjavik to Oslo to Tromso, Norway. The first leg was delayed and then they lost my baggage, which happens, I get it. But then due to the delayed flight and lost baggage I missed my connection to Tromso. Then apparently neither airline can do anything to help me so I lose my entire flight cost because I booked through a third party. So I had to rebook a new flight at a premium cost just to get where I needed to go or risk losing my whole vacation. On top of that the baggage they lost is my backpack...hard to go backpacking across Norway with no backpack. Then they ship the backpack to the wrong airport, incorrectly wrote down my wrong cell number so they couldn't even call me...one cluster f*ck after another."

Points positifs : "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Points négatifs : "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Points négatifs : "Reduced legroom"

Points positifs : "The seats were very comfortable. Crew was great"
Points négatifs : "No games o the entertainment system"

Points positifs : "Efficient short connection in Reykjavik. Also the luggage made it to the next flight."

Points négatifs : "No instruction on use of shared video. No headset. Music?"

Points négatifs : "My boarding pass had me in row 9, at boarding they pushed me back to row 34, the last row on the plane. And the flight attendant was a little heavy, couldn't walk passed without bumping me. So much for sleeping."

Points positifs : "Icelandair has the most legit airline blankets of any airline, also they gave out individual water bottles on my longer flight, saving a lot of attend call time."
Points négatifs : "The flight to Paris started boarding behind schedule, and the boarding felt rushed."

Points positifs : "Having more leg room. Smaller plane. Short transit time."
Points négatifs : "Being charged for a $10 meal after paying $100s for a ticket"

Points positifs : "Boarding was good and crew were pleasant"
Points négatifs : "All bathrooms were out on the plane for the final 2 hours. You have to pay for any food you would like."

Points positifs : "The onboard entertainment was excellent. We are both tall and we offered longer legroom seats at checking! Only good for purchase on board so we are before boarding. We purchased a light snack on the second leg of the trip. It hit the spot. Blankets and pillows were provided."
Points négatifs : "It was all good!"

Points positifs : "Personnel sympa, avion confortable."
Points négatifs : "Absence de repas de qualité offerts."

Points négatifs : "48h et 27 minutes de retard sur l'horaire prévu."

Points négatifs : "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Points positifs : "Avion confortable. Personnel correct."
Points négatifs : "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Points positifs : "No pillows or blankets in seats, had to get your own or ask."

Points négatifs : "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Points positifs : "The crew was nice"

Points positifs : "Planes are nice. USB charge ports and entertainment is awesome."
Points négatifs : "Boarding process needs more organization. It was basically a free for all."

Points positifs : "The flight was pleasant."
Points négatifs : "The baggage check was a problem. Self check is at Keflavik airport is required. After printing the self check tags all of the baggage drop point systems failed for about 30 minutes. After repeated re-boots the systems would work intermittently. Initial check in to the gate took about 90 minutes."

Points positifs : "Good service."
Points négatifs : "Nothing"

Points positifs : "They had great menu options. Good price on alcohol if you want to drink also a really superb selection of spirts to choose."
Points négatifs : "Small aircraft should not put three people to a row."

Points positifs : "About the same as our first leg of our trip."

Points négatifs : "Would have been nice to have a free meal. Flight arrived late at night with most food options closed"

Points positifs : "Flight crew very friendly and accomodating. On tome, excellent entertainment ."
Points négatifs : "Only annoyance was non bridge boarding, needing to get bus to board"

Points négatifs : "They did not call for rows so it was mass chaos especially when our gate line crossed with another boarding at the same time. They have a lot of flights leaving at the same time and it could be a much better boarding process."

Points négatifs : "It was delayed"

Points négatifs : "No food offered"

Points positifs : "The flight was smooth and quick. There was a lot of room on the plane."
Points négatifs : "There was some confusion at the Iceland airport because there were two gates areas close together that provided a place to wait for a bus to take passengers to the plane. Our flight was delayed and there were no announcements until after it should have taken off. In the end, it was only delayed 50 minutes. There were people from another flight mixed in with our line and they nearly missed their own plane. It would have reduced stress to have more direction from the staff."

Points négatifs : "Nothing"

Points négatifs : "No free snacks or food"

Points positifs : "sufficient room for legs (my height is 1,78)"
Points négatifs : "An entertainement digital tablet is available on demand. Nevertheless, the proposed films and music aim almost exclusivment Icelandic public"

Points négatifs : "This is the first and the last time that I fly to Europe with a budget airline. To save themselves a few bucks, they made the experience much less pleasant than it could have been. What they sold as food on the airplane was pathetic. And the prices for the awful food at the airport in Reykjavik were outrageous and they were not even posted, so until you went to pay you didn't know that those two pieces of stale bread with a thin slice of ham cost more than $12. Things like these leave one with a very bad aftertaste. Not worth it."

Points négatifs : "No food and the movie selection"

Points positifs : "Uncomfortable plane."

Points négatifs : "Non-smiling and unfriendly flight attendants in Business Class. A delayed bag had all my fiancés clothes. Bag was supposed to be delivered next day, but it may take 3 days. Icelandair staff are not making it a priority. Very long wait times on their customer service number too."

Points positifs : "See above"
Points négatifs : "See above"

Points négatifs : "The Reykjavik airport is simply too small for the number of flights they have. Most planes can't come to a gate, and there were nowhere near enough busses shuttling passengers to the planes. As a result, it took 90 minutes to board the plane, and an additional 70 minutes after boarding to get a runway to take off. We made up some time in the air so we were only an hour late, but it seemed avoidable if the airport would be more realistic about its capacity."

Points négatifs : "It's fine if you miss your connection in Iceland to France because you can wait around for the next flight 8 hours later. If the original flight didn't have a delay of 1.5 hours things would have been smooth. Every flight from Icelandair was late and they don't give you an update as to why. The crew told some white lies to make us believe we wouldn't have a problem making our connection."

Points positifs : "I could not fly. No return ticket on march 23, 2020. Justfly.com did not help me"
Points négatifs : "It is always better to buy tickets through the airline."

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "Yes, it was comfortable and they r nice."
Points négatifs : "Ummmm delayed both flights were delayed, it was annoying"

Points positifs : "The entertainment was ok."
Points négatifs : "Everything else was terrible. From check-in to boarding to flight."

Points positifs : "Tap crew is very nice."
Points négatifs : "No turbulence"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Food and price"
Points négatifs : "On time departure"

Points positifs : "The crew was very friendly and food was very good."
Points négatifs : "The toilet sinks were clogged and dirty."

Points positifs : "Great entertainment selection."
Points négatifs : "I had two flights that day: TAP Portugal: greeters, assistance loading carry-on, fish with potatoes and spinach, glass of wine, pudding, sandwich, carrot cake bite, coffee and a blanket. Jet Blue: water three hours in, (unhealthy) bag of chips."

Points positifs : "Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight."
Points négatifs : "No entertainment"

Points négatifs : "Organizing the boarding. The food was a disaster and the seats was a joke, the most uncomfortable plane I’ve ever been on."

Points positifs : "Everything was on time"
Points négatifs : "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Points positifs : "Great crew and good seat with enough space."
Points négatifs : "Overall is fine !!!"

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Not much"
Points négatifs : "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Points négatifs : "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "All!!"
Points négatifs : "Nothing."

Points négatifs : "Everything was good"

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "Staff was pleasant, nothing special"
Points négatifs : "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Points négatifs : "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"

Points négatifs : "2 hours late, problems with entertainment, bad service at chack-in"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "In flight meal was one of the best I have ever had."
Points négatifs : "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "All except for service to handicapped."
Points négatifs : "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points négatifs : "The flight was oversold and we got bumped off with 20 other passengers even though we had all booked months in advance. I’m still not in Marrakech, now a flight to New Jersey. I’m so sad and it’s my wedding anniversary."

Points positifs : "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Points négatifs : "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Points positifs : "Good food serving times."
Points négatifs : "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."

Points négatifs : "Pas assez de place pour les jambes"

Points négatifs : "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."

Points positifs : "Same as previous flight"
Points négatifs : "Same as previous flight"

Points positifs : "Food, and comfort"
Points négatifs : "Boarding process was a zoo..."

Points positifs : "No complaints about the crew"
Points négatifs : "The in air entertainment didn’t work and the flight was 2 hours delayed."

Points négatifs : "Less delays"

Points positifs : "The flight was changed from 9:20pm to 4am. Then they bumped me to the next day because they oversold the flight. So I missed 1 1/2 days of my retreat."
Points négatifs : "Everything!"

Points négatifs : "There were no screens and the app didn’t work to watch movies on my iPhone. Also they waited too long to give out drinks"

Points positifs : "Nothing special, staff was ok."
Points négatifs : "Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane."

Points négatifs : "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Points positifs : "Flight from Sao Miguel was on time and arrival at Boston was also on time. The crew was friendly and professional. It would have been nice if the WiFi at the airport was faster so we could have loaded the WiFi app for on board entertainment, but somethings can’t always be accomplished."

Points positifs : "Couldn’t drink it since I am pregnant, but free wine with dinner."
Points négatifs : "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Points positifs : "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Points négatifs : "Expect major delays ."

Points positifs : "The food was a pleasant surprise, and was a lot!"
Points négatifs : "Boarded 1/2 hr late, note to self; don’t try to help stack the plates to assist the flight crew. Stewardess fussed at my GF for stacking the plates together neatly. She was only trying to help. Stewardess was rude, stating “ no no, not like that, this is cafeteria style” we didn’t get the memo. Anyway, hurt feelings report will be filed accordingly!"

Points positifs : "All the expectations are met: on time, professional staff, average comfort, ok food."
Points négatifs : "Rowdy older passengers"

Points positifs : "new plane with very few passengers"
Points négatifs : "The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay"

Points positifs : "Nice crew, good food and free wine."
Points négatifs : "Flight was delayed and they charge extra for seating next to each other."

Points négatifs : "We missed the plane from Boston to Denver but it turn out good. We were tired anyway."

Points positifs : "IT WAS ON TIME"
Points négatifs : "PACKED IN LIKE SARDINES"

Points négatifs : "Seats are too small"

Points positifs : "Service and the upgrade"
Points négatifs : "Nothing"

Points positifs : "Did not enjoy anything about this airline or flight. Everything is so backwards"
Points négatifs : "Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink."

Points positifs : "Flight staff was professional, vegan meal was decent, good leg room"
Points négatifs : "Seats were fairly hard and uncomfortable for a long flight"

Points positifs : "Did not like anything about this airline!"
Points négatifs : "The flight took off 2 hours late. There wasn't enough food for all the passengers on the flight. The flight attendants looked miserable, but were trying their best given the circumstances. The airplane was outdated, the seats not comfortable, and no in flight entertainment. SATA/Air Azores has a monopoly on the flights in and out of the Azores to the USA and no other airlines are allowed to flight that route. They should be ashamed of themselves by the way they run this airline and treat the passengers."

Points positifs : "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Points négatifs : "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Points négatifs : "The flight was delayed as usual. First class was very mediocre. There was no inflight movie, tv or music. First class doesn't feel like a first class flight."

Points positifs : "Personnel chaleureux et accomodant, excellent service. Nourriture assez bonne."
Points négatifs : "Divertissements peu assez nombreux; besoin de plus de choix de films, séries et musique."

Points positifs : "Personnel chaleureux et accomodant, excellent service. Nourriture assez bonne."
Points négatifs : "Divertissements peu assez nombreux; besoin de plus de choix de films, séries et musique."

Points négatifs : "It was seven hours delay. What do you think about that?"

Points positifs : "Another AWESOME crew doing everything they can to assure passenger satisfaction!!"
Points négatifs : "CRAMPED and miserable - smallest pitch in the air in the airbus 310! Cabin felt overpressurized and extremely loud."

Points positifs : "Nothing"
Points négatifs : "See above comments"

Points positifs : "Nothing-will never fly this airline again"
Points négatifs : "Noghjng"

Points positifs : "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."

Points positifs : "Not much"
Points négatifs : "Never had such an uncomfortable flight! The temperature at my seat was far too hot- I and others were sweating constantly. Also I am 6' 3" but wouldn't recommend anyone over 6' fly this airline, at least not in the normal economy seats- I've never had the experience of being unable to move my legs due to the seat in front."

Points négatifs : "Long delay, no apologies, uncomfortable all around"

Points positifs : "The plane seemed mostly empty, so I had a row of seats to myself, but the armrests didn't really go up all the way, so I couldn't lay down. The crew overall seemed attentive. Look, the plane departed and arrived more or less on time, which is all I really care about. All of the creature comforts people complain about pale in comparison to the miracle of mass transportation by airplane for a good price."
Points négatifs : "The boarding process was rough. We were kept waiting in a hot bus until the plane was ready for at least twenty minutes. The entertainment was shoddy, an Ice Age sequel on a small screen several rows away with terrible sound quality."

Points négatifs : "Extremely old plane - no air vents, very hot and uncomfortable No soap in bathrooms Service wasn't great Boarding process was very long Entertainment limited Didn't offer water during the flight outside of main foodservice"

Points négatifs : "They lost my luggage."

Points positifs : "Spacious"
Points négatifs : "Delayed 4 times without explanation. No option to select vegetarian meal at time of ticket purchase or check in. Boarding is a free for all. No order, just a mass of people funneling in to get through the gate. Then had to get on a shuttle bus to the plane... which took us to the wrong plane. Boarding the plane is also a free for all. The disorganization must have at least doubled the required boarding time."

Points négatifs : "Flight was cancelled"

Points positifs : "Had two seats to myself. Hot breakfast."
Points négatifs : "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."

Points négatifs : "The 12 hour delay without being told why. We would be told we would leave at a certain time and then it was cancelled, told a different time and it was cancelled, and told again, etc was suppose to be in Lisbon in the morning, arrived in Lisbon near midnight."

Points positifs : "."
Points négatifs : "It's been delay for 2 hours. Bad information about it. Everybody wondered"

Points positifs : "Worst time of my life in the last year."
Points négatifs : "Please don't take Azores. I travelled around the world and Azores has been the worst. They went on strike...again, because the workers don't get there working schedule early enough!!! So I've been stuck 3 days in expensive hotel Boston. Never had any answer (1 week now) if they would find me an hotel or pay for it. It's good I've money because I would be even more desesperate. It cost me around 500$. It took days of stressful time to get a tiny bit of information but most of the time they don't answer any simple question, by phone or email. They tell me things, but they don't do it! They finally changed my flight...5 times! and once by email in a afternoon telling me my new flight schedule is in 2 hours!!! I won't have enough room to tell you everything that happen and you might get bore but the list is very long. And I'm the person who complaint the less normaly. By the way I happen to met a ex-fly attendant who quited because of the relation in that compagny and another (passenger) that had problem with Azores and she also told me these azores flight are quite often delay because they are base on Azores island and the fly condition over there are bad like with the wind."

Points positifs : "The flight left on time, flight attendants were friendly, some options on the TV (better than none)"
Points négatifs : "Not much offered on the TV entertainment systems. The food was pretty bad. Otherwise the flight was fine."

Points positifs : "Food improved from our first overnight experience"
Points négatifs : "No entertainment, some crew members wee rude and messy (spilling food/drink and unapologetic) where others were exceptional. Limited places to sit in between flights at gate (had to depart plane and reload even though we had same exact plane/seats)"

Points positifs : "Our flight left on time and arrived 45 minutes early. The crew was good and the meal served was okay. I think BOS (and Providence in the summer) are the only non-stop flights to the Azores, so that is convenience. Flight cost was fine."
Points négatifs : "Seats are crammed in to the max. Fine if you have extraordinarily short legs. No entertainment. Main cabin screen was off the entire flight."

Points positifs : "Crew was great!"
Points négatifs : "Flight was freezing, departed late, baggage took 35+ mins to get to carousel :/"

Points positifs : "It was a economical flight. The food was pretty good as well."
Points négatifs : "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Points positifs : "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Points positifs : "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."

Points positifs : "Friendly crew"