Trouvez un vol pas cher Toulouse - Royaume-Uni

Points positifs : "Overall a nice and good flight"
Points négatifs : "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."

Points positifs : "Impressive service... amazing crew, very friendly and professional"

Points négatifs : "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Points positifs : "Flight and the crew!"
Points négatifs : "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Points négatifs : "Flight got cancelled"

Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."

Points positifs : "The aircraft"
Points négatifs : "No overbooking next time!"

Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Points positifs : "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Points négatifs : "Food quality was not so good."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was friendly"
Points négatifs : "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Nice attention and good food. Plane and seats are confortable"

Points négatifs : "They left my bag off the plane. Ridiculous."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "Need more leg room!!! Larger meals needed."

Points positifs : "The flight arrived a few minutes early."
Points négatifs : "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Points positifs : "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Points positifs : "Boarding agent extra effort to improve my seating!"
Points négatifs : "Food amount less than expected."

Points positifs : "Gaps between seats are very narrow."
Points négatifs : "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Flight crew very nice"
Points négatifs : "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Points positifs : "Crew was great, very nice"
Points négatifs : "Not enough legroom"

Points positifs : "Snooth and efficiënt with a KLM service"
Points négatifs : "No entertainment"

Points positifs : "Able to fly direct to ansterdam"
Points négatifs : "Have to lay over on the way back. More expensive than other airlines."

Points positifs : "Sound was broken on my TV set!"
Points négatifs : "Called stewardess twice to assist. No response!"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Fast boarding"
Points négatifs : "The entertainment system wasn’t working for the whole 10 hour flight."

Points positifs : "Friendly staff, good service and on time departure/arrival."

Points négatifs : "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "The cabin crew were pretty good. That's about all that was good."
Points négatifs : "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "Thankful for coffee being served without charge. Not all airlines do that."

Points négatifs : "Too late i missed my connection flight"

Points positifs : "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Points négatifs : "Nothing!"

Points positifs : "newer plane, good staff"
Points négatifs : "need better and more food options, more often"

Points positifs : "Manque de place"
Points négatifs : "La place"

Points négatifs : "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"

Points positifs : "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"

Points négatifs : "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Points positifs : "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Points négatifs : "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Points négatifs : "The breakfast scone was disgusting but dinner was great!"

Points négatifs : "Our reservation on the initial flight have been cancelled. We had to take the next day flight. British Airways and American Airlines accused the other to be responsible so it took us 4 hours at the counter -with our 5 and 3 years old- to be rebooked and we payed the hotel night!"

Points positifs : "Everything.."
Points négatifs : "The food,."

Points positifs : "Crew are helpful, attentive and friendly."
Points négatifs : "Seats in Business Class are just okay, not great, but are completely doable for short flights."

Points positifs : "That Pilot has to bring my buggy"
Points négatifs : "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Points positifs : "Flight crew was friendly and helpful."
Points négatifs : "This was my worst flight experience in a long time...an anomaly from other recent BA flights. I was unable to sleep on the flight because it was so crowded. I ordered a lactose-free meal that was unbelievably horrible and from which I'm pretty sure I contracted a food-borne bug that kept me ill (as in sleeping up to 15 hours a day and running for the toilet) for a week after the flight."

Points négatifs : "Having to pay for a cup of tea!"

Points positifs : "Nothing."
Points négatifs : "Overpriced, bare basics airline trading on past glories. Utter dross."

Points positifs : "Two empty seats next to me"
Points négatifs : "1.Cabin staff would not move trolley to allow me to pass to give a gift sitting forward of me for an unreasonably long time. 2. Being accused of being abusive when I complained"

Points positifs : "Seats were comfortable... that's about it"
Points négatifs : "Firstly at check in the BA staff could have mentioned the gate was miles away and there's a second passport control to get through... I have a 82 year old dad I was helping navigate around the airport. Secondly on the flight out and back they ran out of the M+S food they so proudly advertise in the menu on board... you have to pay for it which is fine... but I would have liked to have bought some! So the few people higher up in the rows had the opportunity... row 15 and lower didn't..."

Points négatifs : "Changan T1 is awful. BA god poor. Otherwise fight to time and uneventful. Passenger cabin in 777s feels squashed. Toilets barely cope."

Points positifs : "Service levels were high and good humored as usual, cabin was clean and reasonably comfortable."
Points négatifs : "Apart from still objecting to the principle of treating non-Business class customers like the budget airlines, the food selection on European flight leg was ok, but sales system is so slow and laborious that in future I'll probably buy in the departures terminal and carry on board."

Points positifs : "BA is offering a very mediocre product. All feels safe, clean & curteous, but inferior to Middle Eastern airlines & the likes of SAA & Qantas."
Points négatifs : "The food is really nothing special and has dropped in quality to the quality that you can expect on North American Airlines."

Points négatifs : "the fact I had to 464 pounds robbing b"

Points positifs : "Crew was young and energetic … FINALLY !!!"
Points négatifs : "poor selection of food … and I was flying business."

Points positifs : "Entertainment was good"
Points négatifs : "Delayed by more than half an hour boarding and left nearly an hour late."

Points positifs : "Nothing"
Points négatifs : "No good provisions for infants"

Points positifs : "Fairly clean, on time and staff were very nice."
Points négatifs : "No food or drink anymore! You have to pay to get a budget airline at premium prices."

Points négatifs : "No entertainment! While you have to check in your laptop and iPad!"

Points positifs : "The flight times and route are great - very early start but you are in Chania for lunchtime."
Points négatifs : "Seats felt cramped. Staff helpful but seemed disinterested, and rather embarrassingly didn't know the name of the arrival airport. The much hyped M&S food was very uninspiring - my cheese sandwich was soggy, bland and slightly chemical tasting. There isn't the option for online check in from Chania to Heathrow, so ignore the error message you get when you try. I'd probably fly this route again but only for convenience not quality."

Points négatifs : "Food was not up to BA standard"

Points positifs : "It didn't crash, which is always good."
Points négatifs : "Not enough food for a 2.5 hour flight at dinner time. I ended up really hungry, which is ironic as I'd just left Hungary."

Points positifs : "seating was comfortable with plenty of leg room boarding was quick"
Points négatifs : "got questioned about my FF status when it is in my profile host crew ignored my request for more ice in the scotch on rocks for a $200 flight chips peanuts for 2.5 hours is not acceptable host crew attitude is we are going to do our absolute basic head rest was lose and thus useless"

Points positifs : "Flight was on time, staff were friendly and helpful (eg brought me coffee and pastry when I slept through the device)."

Points positifs : "Usual fantastic standard of service"
Points négatifs : "Shabby baggage reclaim service at LHR with staff ignoring priority baggage"

Points positifs : "787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen."
Points négatifs : "Crew"

Points positifs : "Not a lot"
Points négatifs : "Crew is lazy and rude. I had paid for extra legroom seats and it was not honored. Dreadful!"

Points positifs : "Flight exactly on time, and crew were helpful without being intrusive."
Points négatifs : "Cannot get on with the layout of BA business class - there is not sufficient room for me to lie flat (I'm only 6'4), the person next to you is uncomfortably intimate in the face-to-face layout, and there's no way to get out of a non-aisle seat without disturbing the person next to you."

Points positifs : "Nothing"
Points négatifs : "No Food Left. No drinks"

Points positifs : "Cabin crew excellent. Polite and friendly. Very helpfull. I like the cabin bag policy."
Points négatifs : "Ground crew awful. Rude and so so so si slow. Check in Q went for over an hour. And we got no apology from ground crew. He ctually said to me an hour Q is actually ok!!!!!!! Food on board was seriously a joke. I can bravely say it was not human food. It looked tasted and smelled DISGUSTING! So i disnt eat anything and for 6 hours i was starving! Seats are ok but the deviding handles dont fold up completely. They stay half up so its so hard to lay down."

Points positifs : "Landed on time. Boarded via an air bridge (no bus)"
Points négatifs : "BA have done away with food and replaced this with a packet of crisps or a biscuit and will soon be changing for food"

Points positifs : "No delays, good quality seating and service"
Points négatifs : "The change to a packet of crisps or nuts instead of a snack."

Points positifs : "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Points négatifs : "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."

Points positifs : "Getting home."
Points négatifs : "The tannoy was difficult to hear at the airport, guess that is not the fault of the airline but it made boarding difficult. Stewardess whizzed past when offering duty free shopping on board."

Points négatifs : "I have to request several times for a glass of water. My seat was broken and didn't care about anyone extra needs."

Points positifs : "Boarding was speedy and efficient in Austin. The plane (787-9) was very new and clean and felt like a premium experience."
Points négatifs : "Our assigned crew member was short with customers and not to the usual friendly standard of other BA flights we have taken. The food (Veggie Lacto Ovo) was disappointing. We had no bread versus other passengers and had fruit for both desert and breakfast. A little imagination goes a long way, normally only the main is different but this experience was very underwhelming."

Points positifs : "Overal BA is good"
Points négatifs : "No flight entertainment and also food was really poor."

Points négatifs : "Delayed 2 hours and no screen on the plane - a long way to catch up with Singapore airlines"

Points positifs : "For the last flight of the day out of Paris, surprisingly the flight left on time and landed ahead of schedule."
Points négatifs : "Had to wait for a bus to take us a very short distance to T5. The flight was packed - too many people with large carry-on cases."

Points positifs : "Fast bag drop and quick efficient boarding. Flight wasn't full so plenty of space. BA still serves complimentary drinks and a small snack (crisps or biscuit) with the drinks."

Points positifs : "Staff were very pleasant and comfortable seats with excellent legroom. Busy flight as most I've been on on this connection but yet were made to feel at ease. Left on time, and arrived slightly early: happy days."

Points positifs : "Friendly crew"

Points positifs : "Staff did their best to be helpful and cheerfull to make up for a 3 hour delay on our flight"
Points négatifs : "3 hour delay"

Points positifs : "The flight arrived early"
Points négatifs : "Nothing"

Points positifs : "Great flight, Schedule is very practical , comfortable"
Points négatifs : "Check in personnel was very slow, and ironically telling people to hurry at the gate while taking very long time to deal with them at the check in counters. Not very helpful or polite when asked for extra luggage shipping."

Points positifs : "Very roomy plane (borrowed from the long-haul fleet). Friendly crew, with plenty of updates about the delay."
Points négatifs : "45min delay due to computer problem at TXL"

Points négatifs : "The aircraft was downgraded from an A380 to a 777, flight was overbooked, food was not good."

Points négatifs : "Absolutely rubbish food!"

Points négatifs : "It was over an hour late arriving."

Points positifs : "Staff were great"
Points négatifs : "Food awful. Wine was vinegar"

Points négatifs : "When you book BA and end up with Iberia, that’s definitely not what you want..."

Points négatifs : "Ok"

Points positifs : "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Points négatifs : "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Points positifs : "A quick, quiet and relaxing flight - no stress at all. The flight was uneventful. My carry on bag had to be stored in the bottom of the aircraft as the overhead lockers in the aircraft are small. As such - just before you board the aircraft, you place your carryon bag at the bottom of the steps and then when you get off at your destination, you collect your carry on bag at the bottom of the steps - no time wasted and worked easily."
Points négatifs : "The English announcements were a little hard to hear/understand as the flight attendant read it so fast - but then again - it was a short flight - so every second counts :-)"

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points positifs : "The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft."
Points négatifs : "I had no complaints - the flight was just what it should have been ie no issues"

Points positifs : "Everything"
Points négatifs : "Nothing"

Points négatifs : "Fly on time"

Points négatifs : "Crew politeness"

Points négatifs : "Politeness of the crew"

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Ibéria offers a terrible service to its customers"

Points négatifs : "Ibéria offers a terrible service to its customers"

Points positifs : "The aircraft comfort"
Points négatifs : "Do the checking before not 15 min before the departure"

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points positifs : "Spacious plane."

Points positifs : "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Points négatifs : "Send emails reminders to offer web check in."

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points négatifs : "Delayed by an hour due to inbound delay, causing a knock-on delay with plane maintenance. While fairly comfortably seated and offered water, this still was somewhat unpleasant especially after a long-haul from Havana"

Points positifs : "On time"
Points négatifs : "SEAT was not confortable"

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "Al the devices provided"

Points positifs : "Not a lot."
Points négatifs : "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Points positifs : "Speed of boarding and disembarking. Comfortable seats."
Points négatifs : "Slight delay"

Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Points positifs : "The food was nice."
Points négatifs : "There was no water in business class toilets. The staff are not polite."

Points négatifs : "I can’t rate it is it left without us"

Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"

Points positifs : "Was very lucky and had whole row of three seats to myself. Also time zone change so flight was only really 1 1/2 hours instead of 2 1/2 hours."

Points positifs : "Good, quick flight!"
Points négatifs : "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Points positifs : "The attention, food and entertainment available on board"

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Points négatifs : "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points positifs : "fast boarding"
Points négatifs : "food is expensive"

Points positifs : "Turist class is now low cost class too"
Points négatifs : "Overall a very uncomfortable journey"

Points négatifs : "Iberia lost one of our bags and also broke our stroller"

Points positifs : "Check-in was good, no queues. I arrived about four hours before scheduled departure time and check-in had been open already for an hour. In Mexico City Airport I had missed a flight three days earlier as I'd been observing the departure screens and they'd failed to update the status of my aircraft: this time I was informed of the gate at check-in. Flight was on time and didn't do anything scary. I was lucky as my neighbour found another free seat so left me with more room."
Points négatifs : "I've found Iberia to be uncaring. This flight was much the same. The food and drink service was cheap, and I felt the attendants didn't feel like they had to try to give good service. The new entertainment screens kept coming on, and I kept turning them off as I wished to sleep. Eventually I discovered they were being triggered by the electrostatic charge on the pillows that I was rearranging."

Points positifs : "Airbus 320"
Points négatifs : "Boarding process and pitiful legroom space . Iberia clearly loves showing the privileged few who have paid top dollars to be at the front , that we must be made to wait and struggle to get to our seats .Then, we have to squeeze into a tiny , pitiful space of a seat .....Even Ryanair does better !"

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points positifs : "Rien, trop de bouchon vol perdu"

Points négatifs : "Au moment de l'embarquement on ne m'a pas laissé passer avec mon chien d'utilité, qui avait pourtant tous les documents demandés sur le site internet EasyJet, sous prétexte que je ne pouvais pas justifier que c'était mon chien. On m'a aussi dit que mon vol serait retardé le temps de régler ce problème alors qu'il a décollé à l'heure, sans que je puisse le prendre. Au moment où j'ai voulu partir de la zone de Check in, le personnel n'a pas voulu me rendre les documents d'identité de mon Chien d'assistance. C'est un problème inadmissible."

Points positifs : "Crew was very nice and the plane was comfortable"
Points négatifs : "There were no outlets nor entertainment, and boarding was a little long"

Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"

Points positifs : "Very kind and helpful crew"
Points négatifs : "Boarding process with a wheel chair passenger should be better organized"

Points positifs : "Very clean and comfortable cabin."
Points négatifs : "The baggage policy was a bit unclear as to what those with the base fare could bring. We ended up having to cram a backpack into the carry-on bag to bring it aboard. We had to check one bag when we checked-in. It cost about 52 euros."

Points positifs : "Very predictable! All as expected."
Points négatifs : "Free refreshments! Really 2$ water bottle?"

Points positifs : "Baggage drop informed gave us a heads up of extra charges to additional carry on bags if they need to be placed as hold luggage at gate, so we were able to check them at bag drop and save lots of money!"
Points négatifs : "Flight could have been on time."

Points négatifs : "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."

Points négatifs : "Announcements at gate..only one long line..didn't know what was boarding.."

Points négatifs : "Que l'avion décolle à l'heure !"

Points positifs : "Nothing, the most horrible airline with rude crew and unpredictable."
Points négatifs : "At least be courteaous when your flight is delayed 3 hours"

Points positifs : "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Points négatifs : "Lack of updates regarding the flight delay was frustrating."

Points positifs : "Both airports service was catastrophic. Waiting for the stairs, or waiting for the takeoff clearance due to lack of staff in tower (?!?). Very unprofessional from airports with serious trafic"

Points négatifs : "EasyJet was pretty easy to deal with."

Points négatifs : "Time of departure"

Points positifs : "Nothing!"
Points négatifs : "Customer service could have let us on the flight. We were told it was delayed then arrived to learn it was back on time."

Points positifs : "Le personnel à bord était très attentif et chaleureux"

Points positifs : "La rapidité de l’embarquement"
Points négatifs : "La ponctualite"

Points positifs : "Tout s'est déroulé de manière fluide, l'avion n'était ni en avance ni en retard pour une fois."
Points négatifs : "Le confort dans l'avion est mauvais, 0 place pour les jambes et sièges inconfortables"

Points positifs : "The crew was nice"
Points négatifs : "One of the toilets was out of order"

Points positifs : ".?"
Points négatifs : ".?"

Points positifs : "The crew on the airport in London were nice by helping me with extra luggage."
Points négatifs : "There could be some more seats in your terminal London Gatwick. Where I was sitting while waiting it was not very pleasant and it was cold."

Points positifs : "Personnel top enregistrement rapide"
Points négatifs : "Manque de confort et de divertissement"

Points négatifs : "The queue in Heathrow by take off was long, except this everything perfect."

Points positifs : "Je n’ai pas pu embarquer à cause du retard de votre vol J’ai payé et je n’ai pas pu embarquer car je ne m’étais pas enregistré à temps sois disant alors qu’il restait encore 2h avant le décollage Inadmissible de laissé les gens comme ça sans solutions alors que c’est de votre faute jenparlerai"

Points négatifs : "a glass or bottle of water for free"

Points positifs : "Siège confortable avec suffisamment de place pour les jambes Personnel impeccable"
Points négatifs : "Ras"

Points négatifs : "L'embarquement se fait d'un hangar qui sent très fort la pisse à l'aéroport de Budapest. C'est vraiment décevant :("

Points positifs : "L'embarquement rapide"
Points négatifs : "Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes"

Points positifs : "Ponctualité. Application Easyjet."
Points négatifs : "Cabine défraîchie. L’application n’indique pas la porte."

Points positifs : "La rapidité de l’enregistrement et de l’embarquement. Vol de fin de journée à l’heure."
Points négatifs : "Politique de un seul bagage à main aléatoire....."

Points positifs : "Cabine bcp plus sympa que certains autres avions Easyjet !"
Points négatifs : "L’application Easyjet incapable d’afficher la porte d’embarquement alors qu’elle est affichée sur les écrans de l’aéroport depuis longtemps. Cela fonctionne parfois très bien!"

Points négatifs : "Queue à lEmbarquement."

Points positifs : "A l heure Hotesses sympathique"

Points négatifs : "Un peu étroit !!! 1m85 80kkg"

Points négatifs : "Le prix est très chère"

Points positifs : "Moyen Si même compagnie les valises doivent être prises en charge du début à la fin Corfou Londres Nantes"
Points négatifs : "Non prise en charge d es bagages a La ndr s pour Nant s en venant de Corfou. La Nguyen marche pour revenir au même endroit"

Points négatifs : "Late so missed a train connection so made the flight actually very expensive."

Points négatifs : "Bébé à bord bruyant et équipage impuissant"

Points positifs : "Good plane and syaff"
Points négatifs : "Had to pay for food"

Points positifs : "Easyjet est une super compagnie"
Points négatifs : "Une heure de retard cause reconnaissance d’un bagage surnuméraire"

Points positifs : "Efficient, fast, decent legroom as we were on the exit row."
Points négatifs : "No frills. No drinks or snacks. Everything is an extra charge however the flight was super short, so no big deal."

Points positifs : "Waiting area."
Points négatifs : "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."

Points négatifs : "3h de retard"

Points négatifs : "Vol retardé de 2h30"

Points négatifs : "Les parents qui laissent leurs enfants de 7,8,9,10 Ans se battre, hurler.... aucun respect d’un espace collectif. Aucune éducation au «  vivre ensemble « "

Points positifs : "It was easy."

Points négatifs : "Very long boarding, delayed flight"

Points positifs : "Nothing."
Points négatifs : "My wife and I were traveling to Paris for our Honeymoon. Due to traffic, an accident, and a flat tire, it took us 3 hours to get to the Airport, even though it was a 1 hour ride. We were not allowed to check our luggage on to the plane because we were 1 minute late. Our flight was scheduled for 18:00 and the cut off for the luggage check was at 17:20. The EasyJet employees were very rude telling us we were late, despite the fact that there were people checking their bags on to that flight as we spoke. We will never again use EasyJet. Completely ruined our Honeymoon."

Points positifs : "The flight was on time"
Points négatifs : "Lots of things should be better on Ryanair flights"

Points positifs : "Le personnel a bord, l'état de la cabine pour la dernière rotation de la journée"
Points négatifs : "L'embarquement et la disponibilité des plats à bord"

Points négatifs : "Le confort des sièges est à revoir. Au bout de 2 heures cela devient douloureux de rester assis"

Points positifs : "Arrivée correct et immigration et récupération des bagages à temps."
Points négatifs : "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."

Points positifs : "Rien"
Points négatifs : "La ponctualité et les services en ligne"

Points négatifs : "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"

Points positifs : "Le personnel était geniale ."
Points négatifs : "Les sièges sont trop vétuste. Plus de consignes et de communication en français. Sachant que le pays de destination est la France. Une meilleur prise en charge des bagages."

Points négatifs : "Serait vraiment pas mal si RyanAir diminuait la fréquence de ses retards. Je ne me souviens plus quand c'était la dernière fois que j'ai pris un vol chez eux et qu'il est parti à l'heure."

Points positifs : "L'équipage"
Points négatifs : "Comme à chaque vendredi, le vol Nantes-Marseille prévu pour 18h05, part en retard. Cette fois, l'avion a décollé vers 19h50."

Points positifs : "Personnel très pro et serviable. Avion et vol impeccable. Retard de 4h pour raisons météo, collation offerte par Ryanair"
Points négatifs : "Sièges plus confortables."

Points positifs : "Aucun point positif !!"
Points négatifs : "Vol en retard d’1h (Pas prévenu à l’avance evidemment !!), en retard à l’arrivée et donc pour prendre un autre avion après. RYANAIR ne prend rien en charge !!!! Vraiment des ********* ! En plus de ça, le confort à bord est pas terrible, les hôtesses ne sont pas aimables, l’eau n’est pas offerte ! Scandaleux !!"

Points positifs : "Embarquement à l’heure, pas d’attente. Personnel de l’equipage à bord agréable et disponible."
Points négatifs : "Pas de repas ni boissons proposés. Sièges peu confortables."

Points positifs : "Prix très abordable. Efficace"
Points négatifs : "Pas de fioriture. Normal vu le prix"

Points positifs : "Vol à l'heure, même un peu en avance."
Points négatifs : "Sac à dos mis en soute au retour et pas à l'aller (même compagnie Ryanair pourtant)... Placement aléatoire gratuit mais volontairement séparés par Ryanair pour forcer à payer un supplément pour changer de siège (de plus les prix sont trompeurs car pas à partir de 4 euros)"

Points positifs : "seul chose positive les tarifs"
Points négatifs : "départ de Toulouse vers Berlin avec une heure de retard dans explications ni aucunes excuses ensuite ils ont même pas offert gratuitement une boisson sur le sol où dans l'avion . pour le retour Berlin à Toulouse du retard aussi 20 minutes."

Points positifs : "Bonjour, Une fois dans l'avion tout s'est bien passé Nous sommes toujours bien accueillis par les équipages en vol. Confort, bagages, prestations à bord, tout est bien organisé et optimal."
Points négatifs : "L'enregistrement a été un véritable calvaire Je n'ai jamais réussi à m'enregistrer via Kiwi mon prestataire Je suis donc venue tôt à l'aéroport pour m'entendre dire que l'enregistrement sur place est facturé plus de 50 euros par passager ! En fait je n'avais pas reçu l'adresse mail kiwi pour effectuer cette démarche, adresse incroyablement longue, introuvable sur le net ( je prends pourtant l'avion depuis quelques années ! ) Bref, gros gros stress et la sensation d'être prise pour une andouille, ce qui est plutôt déplaisant Je ne voyagerai plus par Ryanair si le prestataire kiwi est proposé, d'autant que mes tentatives pour les joindre avant le départ ont toutes échoué. Cordialement"

Points positifs : "Rien"
Points négatifs : "Vol retardé mais informé par Ryanair une fois arrivé à destination. Embarquement long, puis il a fallu attendre dehors et enfin plus d'une heure dans l'avion suite à une grève en France. Peu d'infos de la part de l'équipage et aucun geste de la part de Ryanair pour les désagréments. Et bien sûr, le manque de confort dans l'avion."

Points positifs : "Correct"
Points négatifs : "Manque explication en français"

Points positifs : "Ponctualité"
Points négatifs : "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Points négatifs : "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"

Points positifs : "Agent de bord très gentil"
Points négatifs : "Site internet difficile à comprendre, j’aurais payé à l’avance les frais de bagages en soute. 80 euros!!! Sur place!"

Points positifs : "Toulouse airport unbareably hot."

Points positifs : "Vol pas cher"
Points négatifs : "Le retard et les sièges pas très confortables même pour un trajet de moins de 2h"

Points positifs : "L’équipage était agréable, possibilité de changer de siège, arrivée rapide à Madrid."
Points négatifs : "Embarquement « prioritaire » catastrophique dans un aéroport qui frise le hangar de bétail ! Dernier vol du soir = vol retardé. Les nouveaux sièges sont bien moins confortables que les précédents, totalement pensé pour être extrement fins et légers afin de dépenser le moins de kérosène possible"

Points positifs : "Ryanair is fair for customers , prices are cheap enough , I've seen some people saying that we have to pay for everything but what did you expect for that price?"
Points négatifs : "The food is terrible but we know that..."

Points négatifs : "2 bagages en cabines mis en soute. Une des deux valises complètement cassée et ne pouvant plus fonctionner. Tous cela sans le savoir car le personnel ne fait même pas l'effort de vous expliquer. Sans compter les 2h30 de retard mais pas remboursable car cela ne dépasse pas les 3h. Un scandale cette compagnie qui ne devrait même plus exercer sa fonction."

Points négatifs : "1h30 debout"

Points positifs : "Vol direct depuis la province."
Points négatifs : "Retard à l'embarquement."

Points négatifs : "Aucun confort : élocutions permanente de l'équipage au micro afin de faire de la " vente moussée" du parfum au porte-clés en passant par le ticket de loterie : aucun repos possible ... aucun confort par rapport aux autres compagnies . Tout est fait pour gonfler la facture Une véritable bétaillère : première et dernière fois !!!"

Points positifs : "La facilité d'accès pour l'embarquement et la rapidité pour retrouver ses bagages."
Points négatifs : "La vente presque forcée dans les airs. Le fait de ne pas pouvoir prendre son bagage cabine avec soit alors qu'il respecte les normes par rapport à d'autre."

Points positifs : "L'embarquement, le personnel au sol, le décollage"
Points négatifs : "L'intensité sonore à bord, les annonces au micro par le personnel de bord, aucune hospitalité..."

Points positifs : "The price. That's about it. The only reason to fly RyanAir"
Points négatifs : "Boarding is a joke. Priority Boarding (paid) is a joke. Flight was 90 minutes late departing. Seats are so uncomortable and don't recline. Temperature in airplane was too hot. No overhead storage room so if you are travelling light (small bag) you get penalised and have to sit with it at your feet. Truly not the way to fly for anything more than an hour's flight."

Points positifs : "Vol à un prix très attractifs pour la saison. Pas de retard sur le vol. L'application qui permet de télecharger les cartes d'embarquements, très pratique surtout lorsque l'on souhaite s'enregistrer gratuitement (soit quelques jours avant le retour)."
Points négatifs : "Tout est à payer en supplément, pour être assis à côté et pour les baguages en soute."

Points négatifs : "aucun service aucune amabilité vol en surbooking j'ai failli ne pas partir alors que j'ai fais mon billet en janvier !!!! Toujours des problèmes avec RYANAIR"

Points positifs : "Laéroport de Marrakech et les contrôles c'est rassurant"
Points négatifs : "L'attente a Barcelone et le changement de terminal"

Points positifs : "rien faut monter sur Emirates pour vraiment avoir d envie de prendre l avion pour le même prix sui parti dubai c t plus class"
Points négatifs : "peut faire mieux ya du travail"

Points positifs : "Crew was nice"
Points négatifs : "Super delayed, made me Miss my train connection"

Points positifs : "Flights were ok. No real complaint."
Points négatifs : "Stanstead is awful. Not enough Ryanair staff on bag drop. Rude staff at disorganized we bring check. Biggest shopping mall compulsory march i have seen anywhere. Terrible. Walkways to gates are too narrow. Felt like a cattle market."

Points positifs : "Tres peu de chose Car avec rayanair tt est payant"
Points négatifs : "De payer 50€ alors Ke l enregistrement en ligne n a pas fonctionné les fait kOn voyages à plusieurs séparément la bouteille d eau a 3€ plus jamais ste compagnie"

Points positifs : "Notihng"
Points négatifs : "Nothing"

Points négatifs : "The delay of the flight"

Points positifs : "Price"
Points négatifs : "Poor customer service specially in Berlin"

Points négatifs : "Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous."

Points positifs : "The price is really the only positive thing I can say about this particular flight."
Points négatifs : "The seats were tight and dirty. There was no entertainment what so ever. None of the refreshments were complimentary including tea and coffee. The crew did not create an atmosphere of hospitality (lots of audible gossip in the back of the plane). Finally, and this may have not been avoidable, but the landing was so hard that many of the passengers, including myself, experienced neck and back pain afterwards."

Points négatifs : "Poor communication for the check in, passport control and boarding. Flight delayed with no communication. Landed late and then delayed again and had to wait 40 min to deboard the plane. Missed my connection costing me an extra 60 euro to get to my final destination :( they don't care!! I read reviews that this airline is habitually late. I assumed people were just being hard on them. Nope! I will either avoid this airline or assume an extra 2-3 hours of wasted time anytime I fly with them!!"

Points positifs : "Rien"
Points négatifs : "retard de 40 mn - aucune excuses de la part du personnel de bord. Tout est à vendre, aucun confort. Zone d'embarquement sans sièges et non climatisée"

Points négatifs : "Baaaaa they treat you like sheeple. And they try to sell you perfume and cosmetics like it's an Armenian used electronics store. Yuck."

Points positifs : "The on time flight"
Points négatifs : "The kids kicking my seat from behind"

Points négatifs : "Flight delayed. Missed my national express coach boarding time."

Points positifs : "Once I was on the plane I fell asleep so it was a good ride."
Points négatifs : "When we got to the airport no one was willing to help me which ended up costing me an extra £100. I was so upset and no one even showed the slightest care. Im never flying ryanair again."