Trouvez des vols pas chers Autriche - Aéroport de Paris-Charles-de-Gaulle

Points négatifs : "Tv and food"

Points négatifs : "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Points positifs : "It was ontime"
Points négatifs : "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Points négatifs : "I would definitely have vegetarian food. 30% of population is vegetarian"

Points positifs : "Crew amazing, seats were comfortable."

Points positifs : "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Points négatifs : "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Points positifs : "The food and the fast and efficient customer service."
Points négatifs : "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."

Points positifs : "Flight arrived on time."
Points négatifs : "Boarding was unnecessarily chaotic."

Points positifs : "Great crew, confortable seats, free complimentary internet service"
Points négatifs : "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Points positifs : "It was calm"
Points négatifs : "Maybe in first class"

Points négatifs : "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Points positifs : "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Points positifs : "We arrived in Athens eventually"
Points négatifs : "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Points positifs : "Everything went well"

Points positifs : "As above"

Points négatifs : "The online check in wasn’t possible so I wasn’t able to choose my seat."

Points positifs : "Attractive business class fares. Among the best business class."
Points négatifs : "Don't underestimate the additional hours. The stopover in Istanbul is definitely a negative (crowded, unpractical airport). Next time I will probably stick to European airlines, if the fare difference is reasonable."

Points positifs : "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Points négatifs : "There was nothing really to dislike here."

Points positifs : "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Points positifs : "Good crew. Clean"
Points négatifs : "A little late"

Points positifs : "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Points négatifs : "Business class gets only one small lavatory."

Points positifs : "Turkish do a good job of giving you a good service for your money."
Points négatifs : "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Points positifs : "Care from the crew and consideration"

Points positifs : "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Points négatifs : "Not their fault but 14-hour flights are exhausting."

Points négatifs : "Airport dirty Airport AC was hot seems they want to save money Seats uncomfortable Too many kids crying"

Points positifs : "Food"

Points positifs : "Comfortable seats, good service."
Points négatifs : "To be expected, but no vegan options for food"

Points négatifs : "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

Points négatifs : "Need More premier economy seats"

Points positifs : "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Points négatifs : "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Points positifs : "Fantastic journey no problems at all thanks kayak....."

Points positifs : "The food was quite good"
Points négatifs : "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Points positifs : "The food and quality of the flight was incredible."
Points négatifs : "The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses."

Points négatifs : "The worst airline I have ever flown with, worst disruption management. No care for customers."

Points négatifs : "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Points négatifs : "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Points positifs : "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Points négatifs : "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Points positifs : "All is good"

Points positifs : "Large screens, reusable dishes + silverware"
Points négatifs : "Plane was old, felt more squished and the seats did not decline. Also very note."

Points positifs : "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Points négatifs : "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."

Points positifs : "On-time departure. very polite and friendly staff and we got there fast!"

Points négatifs : "The flight was cancelled and I still didnt receive my refund."

Points positifs : "Free meal and drinkd"
Points négatifs : "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"

Points positifs : "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."

Points positifs : "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Points négatifs : "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Points négatifs : "Not enough movie varieties"

Points positifs : "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Points négatifs : "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Points positifs : "Comfort"
Points négatifs : "Ordered veggie meal didn't turn up!"

Points positifs : "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Points négatifs : "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points négatifs : "I didn't get the seats I selected during the check-in. An hour after check-in, I received different seats, 10 rows away from the original seats. Too bad!"

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Loved the food and drink service."
Points négatifs : "Did not like how far back the seat in front of me went. Causes a cramped ride."

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points positifs : "Very comfortable with enough of leg room. Huge choice of movies. 8 hours flight just passed fast with 4 movies I have watched."
Points négatifs : "Pasta with beef can be better."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points négatifs : "There was no information from Lufthanza. There were no lanes. There was no one at the check in desks. There was no crowd control. There was no triage. I was bloody chaos. I arrived 3 hours and 40 minutes in advance of the flight and traveled only 25 feet toward the check in desk in over 5 hours. When we went to the information desk, we were told that the flight would wait for the passengers to be processed...but we never were and the flight took off only 35 minutes later than scheduled. it was the worst flying experience I have had in over 50 years!"

Points positifs : "Nice Crew except when they were not watching where they stepped. Smooth flight."
Points négatifs : "I had a swollen and sprained ankle during the flight, I had it resting near the aisle to stretch and move to try and keep it from swelling further. Unfortunately, my injured ankle was kicked several times by a rushed crew member. It would be great if they could be a bit more mindful and watch where they are walking. Also, the breakfast before landing was spoiled when I discovered fungus in my butter after I had already eaten half of it."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Staff was great."
Points négatifs : "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Crew were professional and friendly"
Points négatifs : "Small seats"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Points négatifs : "Flight was 2 hours late in departing from Frankfurt."

Points positifs : "The seats are comfortable and the plane was clean and well-presented."
Points négatifs : "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Points positifs : "Professional, efficient, full, nice sandwich and coffee."

Points positifs : "everything about this airline always amazing. Great service well thought out, friendly staff, everything happened as it was supposed to and I felt very cared for."
Points négatifs : "it was all great and professional."

Points négatifs : "Boarding tool a long time and late take off"

Points négatifs : "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Points négatifs : "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Points négatifs : "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Points positifs : "On time & clean"
Points négatifs : "Can’t really say"

Points positifs : "Noting outstanding."
Points négatifs : "Seat comfort."

Points négatifs : "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Points positifs : "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Points négatifs : "The snacks are super small, which isn’t unexpected when the flight time is so short."

Points positifs : "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Points négatifs : "flight was delayed, 2nd Austtian flight delayed in the same day"

Points positifs : "thebflight wqs smooth and on time"
Points négatifs : "snack they gave something sweet at 07:00 AM"

Points positifs : "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Points positifs : "Very comfortable journey, leaving on time, arriving on time"

Points positifs : "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Points positifs : "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Points négatifs : "Seat wasn't the best, quite hard on the middle back."

Points positifs : "Lost my luggage"
Points négatifs : "Not loosing my suitcase!"

Points positifs : "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Points négatifs : "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Points négatifs : "Seat !!"

Points négatifs : "One hour late for take off..."

Points positifs : "Nothing at all."
Points négatifs : "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Points positifs : "Nothing. See below."
Points négatifs : "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Points positifs : "I get Airpoints with the flight, crew were lovely."
Points négatifs : "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Points positifs : "Very good drink service (one cold and one hot drink)"

Points positifs : "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Points positifs : "Everything was good"
Points négatifs : "Red uniforms are ok but red tights awful"

Points positifs : "The flight attendants worked very hard Patient and courteous."
Points négatifs : "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Points négatifs : "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Points négatifs : "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Points positifs : "Crew were amazing"
Points négatifs : "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Points positifs : "Staff were always courteous."

Points positifs : "Friendly staff, on time flight. Nice refreshments"

Points négatifs : "arogant staff, flight canceled, great difficulties to claim my money back"

Points positifs : "Great flight. Was long but made nice by staff/crew and entertainment options."

Points positifs : "smooth flight, friendly crew"

Points positifs : "Everything OK"
Points négatifs : "Arrived 5’ later, lost train"

Points positifs : "Very comfortable aircraft"

Points positifs : "Excellent service."
Points négatifs : "Somewhat expensive for Vienna - Brussels one way route."

Points positifs : "The crew was very professional and kind and evetything was on time. The food is tasty."
Points négatifs : "No entertainment at all."

Points positifs : "The direct flight' and the comfortable seat"

Points positifs : "Comfort was good because I had a whole bench to myself!"

Points positifs : "staff realy nice enough room for legs good food"

Points positifs : "kids treatment"

Points positifs : "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Points négatifs : "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."

Points positifs : "Everything was going to at"
Points négatifs : "Nothing"

Points positifs : "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Points positifs : "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."

Points négatifs : "It was late No food"

Points positifs : "Staff was nice."
Points négatifs : "flight was late."

Points positifs : "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Points positifs : "snacks plus they had sparkling mineral water"

Points négatifs : "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Points négatifs : "It's KLM. What else do you need to know."

Points positifs : "Professional crew. Good simple check in."
Points négatifs : "Nothing."

Points positifs : "The crew were excellent and seats were comfy."
Points négatifs : "Headphones for the entertainment centre.could have been better. Sound quality not great."

Points positifs : "very nice crew"
Points négatifs : "my bagfage was lost"

Points positifs : "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Points positifs : "Very friendly crew and on time with no problems."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points négatifs : "Late departure. Rush to connect."

Points positifs : "Entertainment was amazing"
Points négatifs : "Seats a bit hard"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "We had 4 hour delay causing a stop over at 3am. So yeah"

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "Lovely crew, very helpful"
Points négatifs : "N/A"

Points négatifs : "Inflight was better than I expected. But needs upgrading air crafts."

Points positifs : "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Points négatifs : "Transfer point needs upgrade."

Points positifs : "All good"

Points positifs : "Best airline in the business quick efficient and outstanding service What else can you say"

Points positifs : "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Points négatifs : "My suitcase didn't come with the airline."

Points positifs : "Everything OK"

Points positifs : "MCR airport Mert & Greet parking was smooth and efficient."
Points négatifs : "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Points positifs : "Efficient boarding system, clearly signposted. Professional staff"

Points positifs : "Very pleasant, professional crew"
Points négatifs : "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points négatifs : "Nothing special"

Points négatifs : "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Points positifs : "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Points négatifs : "Boarding was chaotic and congested with not much information or order."

Points positifs : "Excellent service. A meal , drink and a coffee included which we were not expecting."

Points positifs : "Comfortable and well laid out seat area"
Points négatifs : "Food was a little substandard for business class"

Points positifs : "Good flight, arriving well on time."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Arrived Early!"
Points négatifs : "Left Late :-)"

Points positifs : "Cabin crew were very professional."
Points négatifs : "Aircraft returned to gate due to fault and was delayed for 45 min."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : ".Very much on time with pleasant service."
Points négatifs : "Can nit find much fault fir a short run!"

Points négatifs : "Bit cramped for space"

Points positifs : "On time"

Points positifs : "Seats were comfortable"
Points négatifs : "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Points négatifs : "At some point the luggage was lost. here."

Points positifs : "In flight food was enjoyable"

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points positifs : "Service provided by the staff"
Points négatifs : "The navigation of the entertainment system is not very friendly"

Points négatifs : "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Points positifs : "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Points positifs : "Ras"
Points négatifs : "Le divertissement"

Points positifs : "La collation très bonne"

Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"

Points positifs : "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Points négatifs : "Plus jamais de Kayak"

Points positifs : "Rien"
Points négatifs : "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"

Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"

Points positifs : "La qualité du service Air France, le nouvel appareil, le système de divertissement, l'amabilité"
Points négatifs : "L'embarquement dans un terminal trop étroit avec des annonces peu claires"

Points positifs : "The entertainment options were great."
Points négatifs : "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Le divertissement"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Points négatifs : "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Points négatifs : "Il a eu du retard"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Avion en retard de plus d’une heure"

Points positifs : "Le personnel aimable"
Points négatifs : "Toujours pas de repas enfants malgré les réservations préalables"

Points positifs : "le personnel est toujours charmant + la prise USB pour recharger son telephone"
Points négatifs : "arretez les sandwichs, donnez des fruits ou des legumes a la place ! et bio si possible :-P"

Points positifs : "Vol à l'heure et rapide sans complication"
Points négatifs : "On ne vois pas bien les instructions quand on est placé derrière les ailes de l'avion.."

Points positifs : "Ponctualité, équipage, confort"

Points positifs : "Le café n'est pas mauvais et le personnel est agréable"
Points négatifs : "Encore une heure de retard au départ de Bordeaux"

Points positifs : "La gentillesse du steward"
Points négatifs : "L’écran télévisé est minuscule La climatisation est trop forte"

Points positifs : "Le confort de la classe économique premium"
Points négatifs : "Un équipage du genre porte de grange minimaliste ...."

Points négatifs : "Information nulle"

Points positifs : "Vol à l'heure"

Points négatifs : "apprendre qu'en réalité j'ai acheté un aller retour parce que c'est moins cher qu'un aller simple (dixit Air France), par le biais d'une agence en Tchéquie : KIWI drôle de pratique ?"

Points positifs : "Le confort du siège et l'amabilité de l'équipage"
Points négatifs : "Repas sans saveur bien que très bien présentés"

Points négatifs : "Le plat avec du poisson"

Points négatifs : "only there were del;ay at JFK"

Points positifs : "Good service all around, personnel pleasant"
Points négatifs : "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Points positifs : "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Points négatifs : "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Points positifs : "Tout"

Points positifs : "Good on a short flight"
Points négatifs : "Paying for carry on due to weight limit. First time this ever happened!"

Points positifs : "Le service a bord"
Points négatifs : "Tres mauvais personnel a aéroport"

Points négatifs : "Clean. Courtesy of staff on plane."

Points positifs : "Equipage, nourriture, vitesse du vol"
Points négatifs : "Embarquement en retard"

Points positifs : "That it was a night flight"
Points négatifs : "No airconditioning, no food choice, no space."

Points positifs : "La gentillesse du personnel de bord"
Points négatifs : "Rien"

Points négatifs : "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Points positifs : "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Points négatifs : "Late leaving and arriving."

Points négatifs : "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Points positifs : "Le personnel était tres sympas et au petit soin."
Points négatifs : "Le vol avait du retard"

Points négatifs : "The crew was not very polite."

Points positifs : "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Points négatifs : "."

Points négatifs : "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Points négatifs : "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Points positifs : "L'appareil a au moins 20 ans, les tablettes ne se rangent plus (il s'agit d'une question de sécurité !), etc.. Le service est correct."
Points négatifs : "Appareil vieillot, repas en sandwich froid de la taille de deux œufs..."

Points positifs : "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Points négatifs : "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Points positifs : "Great food, pleasant crew."
Points négatifs : "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Points positifs : "The food was good."
Points négatifs : "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."