Trouvez des vols pas chers Equateur - Aéroport de Paris-Orly

Points négatifs : "instead of a sandwich, some typical food from the country we are arriving"

Points positifs : "I like this flight very smooth no worry what so ever I will flight again"

Points positifs : "I like this flight very smooth no worry what so ever I will flight again"

Points positifs : "First place is bad service"
Points négatifs : "Avianca never change ,manipulate customer"

Points positifs : "Easy boarding. Great seats with tv screens and entertainment"

Points négatifs : "The food"

Points positifs : "Was beautiful"

Points négatifs : "If there is a delay don’t schedule new flight at midnight ,"

Points positifs : "Rapport qualité prix"
Points négatifs : "Pas de prise pour recharger les smartphones. Embarquement un peu confus"

Points positifs : "Amazing"
Points négatifs : "They bumped me to first class so I could not have been happier!’"

Points positifs : "Surclassé"

Points négatifs : "The Avianca VIP lounge in Bogotá was the worst I've ever seen. Bad food, no restrooms (I had to go outside for restroom), staff not friendly"

Points positifs : "La nourriture n’était pas si mauvaise que ça ! Les sièges confortables mais vieux"
Points négatifs : "La propreté des sièges et le divertissement à bord est à revoir car celui ci est d’une autre époque... écran télécommande et les films anciens"

Points négatifs : "Didn’t like they messed up our sitting and wanted my kids to sit on their own when they are to small For that"

Points négatifs : "Comfortable seats and leg room."

Points négatifs : "my flight was 1h late"

Points positifs : "Very efficient boarding and disembarking too, with a friendly crew!"
Points négatifs : "The boarding pass showed Gate 0 for this flight, but that gate doesn't exist in Guayaquil! It was confusing, because the boarding was happening at Gate 2, but this was not displayed on the screens in the airport."

Points positifs : "Tout"
Points négatifs : "Le repas ce n été qu' une boisson mais vu la durée du trajet ce n est pas important"

Points positifs : "Un excellent avion tout neuf (A321) bien équipé, grand et confortable"
Points négatifs : "Des délais au départ et à l'arrivée, pas entierements dues à la compagnie, amsi qui se repètent avec Avianca malheureusement."

Points positifs : "I liked the food great seats good attendence overall everything"
Points négatifs : "Nothing"

Points positifs : "Everything and everyone was nice."

Points positifs : "Service on time and on point"
Points négatifs : "Nothing really, had a good experience"

Points négatifs : "Un vuelo donde lo bajan a hacer 2 veces migración , aviones incomodos y pésimo servicio abordo"

Points positifs : "In Bogota, the attendant rushed me and grand daughter to our connecting flight, very appreciative of that service! We made it with no time to spare, unfortunately no bathroom stop or water. Variety of Entertainment."
Points négatifs : "I requested,water for my 5 year old grand daughter as soon as we boarded. I repeated the request 2 more times. One hour later, we were served drinks with everyone else. I am handicapped and had to walk to the end of the plane to get water the second time! :("

Points positifs : "The crew and trip were good."
Points négatifs : "I wish the flight had some movies"

Points positifs : "Los aviones cómodos, con buen espacio para estirar las piernas. A pesar de ser un vuelo de 2 horas te dan comida, algo que las demás no hacen."
Points négatifs : "Podrían mejorar el sabor de la comida que sirven, ya que no es de las mejores."

Points positifs : "Bon avion, avec ce qu’il faut de confort pour un vol court"
Points négatifs : "Petit déjeuner minimal"

Points négatifs : "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."

Points positifs : "On time schedule"

Points positifs : "La place pôur les jambes"
Points négatifs : "Le retard"

Points positifs : "Seemed to be more leg room than I'm used to."
Points négatifs : "Food reminded me of bad airline food from the 80's. None of the entertainment was available in English."

Points positifs : "Very good attention during the flight."

Points positifs : "Nothing"
Points négatifs : "Food was bad, late departure one hr delay"

Points négatifs : "We would have given 5 stars in the Comfort category but there were 2 kids behind us that spent the entire flight kicking, screaming and crying but we both know (My mother and I) that has nothing to do with the airline company Avianca."

Points positifs : "Puntuality"

Points positifs : "This was simple domestic flight, but the service was good and the flight attendants very conscientious. I would definitely fly Aviance again.Nothng"

Points positifs : "Plane crew was excellent."

Points positifs : "The food is very good and the attention is good"

Points positifs : "Its the second i travel with them, i paid more because it was a "shorter flight" first time the three flights were delayed because weather, but another airlines were flying normal, i give them another opportunity and exactly the same the same three flights this company sucks!!"
Points négatifs : "Crew attention was horrible and flights in this company are delayed all the time all year!!"

Points positifs : "El vuelo fue muy relajado, muy tranquilo, eso habla de buenos pilotos."

Points positifs : "Very helpful crew. Thank you"

Points négatifs : "No movies to watch"

Points positifs : "After decades of near weekly air travel, I had no expectation of being wowed by an airline. Until Avianca. What a refreshing experience! The seats were comfortable and clean; and their complimentary in-flight entertainment was first-rate. All that for a surprisingly reasonable fare."

Points positifs : "On time quick"

Points positifs : "Salimos a tiempo Avión moderno"
Points négatifs : "Falto amabilidad por parte de la tripulación"

Points positifs : "No hassle and they gave a mini sandwich"

Points positifs : "Average flight"
Points négatifs : "Average"

Points positifs : "It was really good service and on time"

Points négatifs : "Falta de respeto a los miembros Diamante."

Points négatifs : "More humane treatment. Honor diet request"

Points positifs : "Good order and efficient."
Points négatifs : "All fine with me."

Points négatifs : "Good airline, will fly them again"

Points positifs : "So late and they not Help in my petition"
Points négatifs : "Be more organized"

Points négatifs : "Boarding was a bit disorganized in Guayaquil, and once we landed we sat on the tarmac of JFK for an hour before unloading outside and being bussed to another terminal."

Points négatifs : "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Points positifs : "el vuelo de lima a quito fue terrible. Me gustó la puntualidad"
Points négatifs : "Todo, la comodidad del asiento, la cordialidad de los asistentes de tripulación, no hubo comida, no puedes escoger tu asiento y no es una aerolínea low cost, no hay entretenimiento en los aviones"

Points positifs : "Crew had christmas ware on."
Points négatifs : "Food did not taste good. Better wine."

Points positifs : "punctuality"
Points négatifs : "45 minutes between getting off the plane and getting your bags is ridiculous"

Points positifs : "The pilots were polite and arrived early at destination."
Points négatifs : "Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???"

Points positifs : "nothing, it was awful"
Points négatifs : "4 hour delay for no reason, no vouchers for food or anything."

Points positifs : "Crew was friendly. First class seats fully reclined."
Points négatifs : "I have flown LATAM several times recently, and ALL the planes are old. They are showing their age. For the prices LATAM charges, they should modernize their dated planes. Also, the food leaves much to be desired"

Points positifs : "Comfortable seats. Great crew"
Points négatifs : "Food could be a little better and bathrooms bigger"

Points négatifs : "Poor food"

Points négatifs : "I would like to travel with this airline because is an excellent"

Points négatifs : "Nice"

Points positifs : "I love it ! Everybody very friendly and the food was good"
Points négatifs : "Maybe offer a little bit more food"

Points négatifs : "Mon siège ne s’inclinait pas"

Points positifs : "The leg place and reclining chair"

Points négatifs : "Tout"

Points positifs : "Crew was amazing"
Points négatifs : "Food please"

Points négatifs : "Smell at shit all the flight. Horrible."

Points positifs : "The inflight crew was nice."
Points négatifs : "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Points positifs : "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Points négatifs : "More vegetarian options in the menu."

Points négatifs : "In my last connection in Santiago airport I was asked to pickup my luggage and do check-in again and all of this in a 1 hour and 20 minutes connection, when I arrived to the check-in desk at first they said that I was late and needed to be there 2 hours ago, just after argueing they let my pass"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points positifs : "n/a"
Points négatifs : "n/a"

Points positifs : "There was no one sitting next to me."
Points négatifs : "Over 5 hours delayed with no explanation, no compensation and no food offered."

Points négatifs : "Awful service. Terrible food. The seats are so uncomfortable and the service rude."

Points positifs : "I had few questions about emigration in São Paulo and they helped, the food was good and all were very kind!"

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points positifs : "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Points négatifs : "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Points positifs : "Low prices"
Points négatifs : "Boarding process to chaotic and slow"

Points positifs : "I LIKE EVERYTHING ON THE FLIGHT"

Points positifs : "It was on time"
Points négatifs : "The boarding was too crowd"

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points négatifs : "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Points positifs : "Being on a plane!"
Points négatifs : "Having our initial flight delayed by 8 hours for a vague technical problem and given no info."

Points positifs : "Nothing"
Points négatifs : "The fact that Kayak never wrote down my email. So when they cancels my flights I never got notice until I was about to leave for the airport."

Points négatifs : "Rude staff"

Points négatifs : "No upgrade offer"

Points négatifs : "Latam screwed my son in law, pregnant daughter, and 2 year old grandson. Due to a delayed Latam flight, they missed all international connections. They were stuck in Santiago for 4 days with no help from Latam. Their bags were lost by the airline. NOBODY behind the counters took responsibility to help get them home!! Their passports, credit cards and money were all stolen during this 4 day period."

Points négatifs : "Hidden bag fees make this airline a low value-for-money option."

Points positifs : "I loved the whole trip"
Points négatifs : "Everything was great! No complaints!!"

Points positifs : "Comfortable seats."
Points négatifs : "Food and drink service not given. There was no turbulence to justify this failure, and flight was over an hour long, allowing sufficient time to provide it. Poor communication of departure delay."

Points négatifs : "Poor service. Not too friendly crew. I normally fly American but being myself Chilean, I thought I'd give Latam a chance but was disappointed. I was travelling with my daughter and 2 yr old grandaughter and felt that they didn't give us any special attention in regards to baby.I used to be a flight attendant and In my day the standards of service were SO MUCH HIGHER!! I Will not fly Latam next time."

Points positifs : "Having to download an app to have access to the entertainment was a big inconvenience."

Points positifs : "That wine was included in the drink selections"
Points négatifs : "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."

Points négatifs : "no customer serve no help"

Points positifs : "On time, professional crew"
Points négatifs : "Seats are squeezed together so tight that you essentially have to climb over the arm rests to get into the window seat"

Points négatifs : "Almost 2 hr delay - put fuel in a wrong tank."

Points positifs : "Entertainment Screen in the seat back in front of me"
Points négatifs : "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."

Points positifs : "Nothing"
Points négatifs : "Nothing"

Points positifs : "Boarding was fast and efficient"
Points négatifs : "The crew in first class was indifferent at best. They seemed to hate life and their customers alike. Not what you expect when you pay extra for first class."

Points positifs : "The crew was very attentive"
Points négatifs : "If the didn’t lose one of my bags on the transfer"

Points positifs : "I love the inflight entertainment"

Points positifs : "One of the crew members was rude on several occasions - the rest of the crew was fantastic."

Points négatifs : "Size of seat"

Points positifs : "Crew was spectacular"
Points négatifs : "If it had been on time"

Points positifs : "Most was pretty standard. We did arrive 30 minutes early, which was nice."
Points négatifs : "My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early."

Points positifs : "Comfortable seats & fast boarding"

Points positifs : "On time"
Points négatifs : "Reduce time spent on tarmac."

Points positifs : "Missed the flight due to delays so I am stuck in MIA until tomorrow evening"
Points négatifs : "Have flights be on time"

Points positifs : "I was sitting next to really fun people, so that made the flight more fun. The crew was nice."
Points négatifs : "The baggage delay was rough. It was due to lightning so it wasn't totally the airline's fault, but my bag was unloaded from the plane at 7:45pm according to the AA app, and I didn't get it from the carousel until 8:59pm. I don't know where it was in the meantime after being unloaded."

Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Points positifs : "Pleasant flight crew!!!"

Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Points positifs : "Getting home"
Points négatifs : "Not being delayed. Not waiting an hour for our bags once we got off the plane."

Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"

Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"

Points négatifs : "Une heure de retard au décollage"

Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Points négatifs : "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."

Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."

Points négatifs : "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"

Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"

Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Points positifs : "Wi-Fi was adequate"
Points négatifs : "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Points positifs : "Front area had nice amount of leg room. Back was so tight i couldnt even reach my bag under the seat in front of me."
Points négatifs : "$20 for wifi is a rip off!! Delta includes free wifi on international flights. Some prople need to work and paying for internet on an 8.5 hour trip was ridiculous. Food options were not that great either. Pasta was supposed to be vegetable pasta but no veggies to be found. Not healthy options."

Points positifs : "Food"
Points négatifs : "Drinks"

Points positifs : "Getting off the plane"
Points négatifs : "3 hours late flight- customer care very insensitive and unhelpful"

Points négatifs : "Asked for ginger ale, was not given one"

Points positifs : "Rien"
Points négatifs : "Retard d’une heure"

Points positifs : "Friendly staff and helpful"
Points négatifs : "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."

Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Points positifs : "The entertaining, the aircraft"
Points négatifs : "The food"

Points positifs : "tout le service en général."
Points négatifs : "rien"

Points positifs : "Flight delayed and gate aircraft changed and different gate"

Points positifs : "The staff was great, they were on point tending to the needs of all passangers. Good leg room"
Points négatifs : "The plane was old, it did not offer the amenities of newer planes. The jacks to plug the earphones weren't working"

Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Points positifs : "Price"
Points négatifs : "Outdated airplanes"

Points négatifs : "3rd flight in two weeks suck sitting next to a morbidly obese person. They should be forced to purchase two seats."

Points positifs : "Great flight overall"
Points négatifs : "No one to check in our bags"

Points négatifs : "We had to check our bags because the plane was too full, this was inconvenient and it made the plane arrive a little late"

Points positifs : "On time Easy and no issues"

Points négatifs : "Personal very rude no manners to answer Questions or direct people."

Points positifs : "Seats were comfortable and the crew was great."
Points négatifs : "While the entertainment system had good options, the screen was very unresponsive when pushing the buttons. On average, it would take me over 10 tries to get any on screen button to work. Gave up several times."

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points positifs : "Flight was on time."
Points négatifs : "When I bought the ticket, checked bags were included in the price. When I got to the counter, they said no and I paid $80, which was more than the flight for two cost. When I tried to use my frequent flyer account to pay for the bags, they said I couldn’t, although I had over $200 in credit. Very bad service! Very bad!"

Points positifs : "The crew was really nice. They were friendly and genuine."

Points positifs : "Nothing"
Points négatifs : "I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…"

Points négatifs : "Awful awful baggage collection in Madrid - longer than. One hour"

Points négatifs : "Still waiting for luggage 2 hours after arriving."

Points positifs : "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Points négatifs : "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."

Points positifs : "Tus crew"

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points négatifs : "The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty."

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points positifs : "The crew was good. Seat is ok, not very comfortable."

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points positifs : "Good legroom."
Points négatifs : "Disorganized boarding."

Points positifs : "We arrived on time!"
Points négatifs : "Checking in and dropping off luggage was a nightmare... There was no one at the check in desks indicated on the screens or the check in terminals. Eventually I found a desk at a different location that would take my bag. Boarding was chaotic, no lines, just a crowd blocking access. Even passengers with small children couldn't get through. Space between seats was minimal. Crew was ordering passengers to take headphones off during security demo. I understand it is important to be attentive, but ultimately you shouldn't be forced to."

Points positifs : "Great food on this long haul flight. Business class lounge was nice. On time flight."
Points négatifs : "Very slow & chaotic boarding process."

Points positifs : "Not much it’s a very regular flight"
Points négatifs : "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"

Points positifs : "Arriving at my destination, safe, sound and on-time."
Points négatifs : "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."

Points positifs : "On time"
Points négatifs : "Space"

Points positifs : "Nothing"
Points négatifs : "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Points positifs : "Iberias actual flights are always excellent from the crew, entertainment, food, and all the way up to the pilots smooth landings."

Points positifs : "Quick boarding"
Points négatifs : "The lack of water offers during the flight"

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points positifs : "Very little - other than getting off"
Points négatifs : "Every detail from rude checking all the way through rudness"

Points positifs : "The Iberia crew person named Ms. TENORIO was excellent. As an American with disabilities, I felt safe, protected and assisted throughout the flight with my various requests and needs. The rest of the crew was also .efficient and pleasant. Finnair&Iberia are tops."
Points négatifs : "Logan Airport in Boston, Terminal E was so upsetting. There was NOBODY to help me. I arrived early because I am disabled. There should be somebody there at all times. Very distressing-=- me in a wheel chaiir with 2 suitcases and ZERO assistance. I felt helpless and sad."

Points négatifs : "Lost our luggage"

Points positifs : "Movie selection. Decent room in each seat. 2x4x2 setup is nice."
Points négatifs : "Bad service. Attitude from flight attendants. Food just okay."

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points négatifs : "the portion Tel Avivi Madrid was very poor. The plane was very old the business clase very bad. The seats were very old No space for the foots and NO entreatments service available. This in a five hours flights, Just horrible."

Points négatifs : "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Points positifs : "Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid"
Points négatifs : "I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom"

Points négatifs : "space between seats, too tight for my legs"

Points positifs : "The staff was rude and not helpful. Check in was below standard."

Points positifs : "La comida en el vuelo está bien y las sobrecargos muy amables."
Points négatifs : "Los asientos muy incómodos para un vuelo tan largo"

Points positifs : "The crew was nice"
Points négatifs : "There was NO vegeterian or vegan food and I didn'it all the flight. It would be nice to have more option of food."

Points positifs : "The discomfort of the cramped seating overshadows everything"
Points négatifs : "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."

Points positifs : "The boarding process was excellent and efficient. I liked it."
Points négatifs : "There was no free food and no entertainment. That was very disappointing."

Points positifs : "On time dép and arrival"

Points positifs : "Très bon service (avantages Sky Team): excellent check-in et personnel à bord. Tout le parcours a l’aéroport était parfait: enregistrement, embarquement, livraison bagages). Cabine business agréable."
Points négatifs : "Malgré la crise sanitaire, une bouteille d’eau à bord aurait été un plus."

Points positifs : "Air Europa sucks. Avoid if you can. Not worth the savings."

Points positifs : "Très bon personnel de bord, check-in et embarquement très rapides!"

Points positifs : "Great crew and seat"
Points négatifs : "Could have offered more included meals and drinks"

Points positifs : "Nop"
Points négatifs : "Streaming"

Points positifs : "Open seat right next to me"
Points négatifs : "The check in agents are truly the worst. Only one check in agent came after me through security and apologized on behalf of his colleague and upgraded me. Awful check in person"

Points positifs : "Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently."
Points négatifs : "There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board."

Points positifs : "Timing parfait"
Points négatifs : "Une collation offerte"

Points négatifs : "L’embarquement n’etaIt pas au contact. Les pochettes du dossier des sièges n’avaient pas été nettoyées des déchets des précédents voyageurs. Peu d’espAce au niveau des sièges."

Points positifs : "Bonne compagnie aérienne, qui se diferencie des low-cost. Espace entre les sièges plus grand que les autres compagnies"

Points négatifs : "Boarding took 3 hours"

Points positifs : "Vuelo directo"
Points négatifs : "Todo pago adentro, no me dieron ni agua. No hay entretenimiento a bordo, es un avión viejito"

Points négatifs : "It is an airline that deceives you"

Points positifs : "Crew was great, the rest was average"
Points négatifs : "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."

Points négatifs : "El tiempo de espera se retrasó demasiado tiempo"

Points positifs : "All"

Points négatifs : "Tech/entertainment screens could be more updated"

Points positifs : "Rien. Kayak, orbitz et air Europa font tous trois preuve de désinformation à l'égard de leurs clients !"
Points négatifs : "Normalement, les vols long courriers offrent toujours des bagages en soute. Apparemment ce n'est pas le cas de air Europa. Cependant, cette information n'a été clair nulle part. J'ai dû payer taxe de 150$ à l'aéroport pour cette malhonnêteté. Exactement la même remarque concernant la nourriture. Il n'y eu aucun moment durant la réservation où l'on a pu choisir notre régime alimentaire. Étant végétarien j ai recu un plat avec viande. Le staff m'a dit qu'il fallait appeler la compagnie auparavant, comment le deviner ? De plus, le petit dejeuner était composé de un ridicule sandwich jambon fromage. J'ai demandé pour changer et dit que du jambon au petit déjeuner n'était pas nécessaire mais on m'a répondu avec insolence que c'était un petit déjeuner "normal"! Le service avant même l'embarquement était médiocre et désagréable. A bord, le staff parlaient quasiment exclusivement en espagnol alors que le vol venait du Brésil. A bord, on nous informe sur pour pouvoir regarder des films, il faut télécharger une application car il n'y a pas d'écran disponible. Une fois a bord les réseaux ne fonctionnent généralement pas! Alors le staff propose un iPad a 10€ ?? C'est une action plus que malhonnête!! Informez vos clients à l'avance."

Points positifs : "Everything was great!"

Points positifs : "Cartoons on tv (for kids)"
Points négatifs : "the plane is too tight"

Points positifs : "They give you free pillows and blankets."
Points négatifs : "First, this airlines charges up to $150 for the first checked bag. They don’t even inform you of this at any moment while purchasing you ticket. You find this out when you get to the airport. Second, they charge you for everything in this flight. They say the entertainment is complementary, but you have to pay for headphones. On the shorter flights, they even charge you for water!"

Points positifs : "the plane was modern."
Points négatifs : "They charge you 3 euro for water! Really?! You can’t give it to us for free. Lame"

Points positifs : "The flight crew were very friendly. Food included was very good. I like that they provided blanket and pillow for our overnight flight"
Points négatifs : "The boarding process was delayed and we did not receive update announcements while waiting. There is little leg room!! My knees were up against the seat in front of us"

Points positifs : "Everything was fine (food, drink options, etc.)"
Points négatifs : "The flight was a little uncomfortable for me (seating) and TV shows and movies did not have many options."

Points positifs : "Everything was good."

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais - L'hôtesse s'endort avant l'atterrissage à Zurich et fait sont contrôle en courant et sauvagement"

Points positifs : "A vrai dire pas grand chose, une des pires expérience de ma vie en therme de vol"
Points négatifs : "- Pas d'écran sur un long vol - Personnel pas souriant du tout et pas de service (il faut aller se servir de l'eau au fond de l'avion) - Retard systématique - Le personnel nous refuse le service d'autre boisson que de l'eau - Aucune information en anglais"

Points positifs : "Give food twice, a blanket and a pillow"
Points négatifs : "Nothing"

Points positifs : "Flight was on time and without incident,"
Points négatifs : "There is nothing I did not like."

Points négatifs : "No complaints besides the seat cushions are so old they are hard as rocks now. No more padding in them."

Points positifs : "Le premier vol"
Points négatifs : "Le deuxième vol"

Points positifs : "Price was very good. That's a big plus."

Points positifs : "Very friendly."
Points négatifs : "Everything was perfect. Can't complain everything was good."

Points positifs : "Same as previous answer"
Points négatifs : "Same as previous answer a"

Points positifs : "None"
Points négatifs : "Still haven't received been over 2 days."

Points négatifs : "Retard 1h40!!!!!"

Points positifs : "the crew was nice ans well manered"
Points négatifs : "they started boarding 25 minutes later than stipulated. the flight took off 10 minutes late. you should at least provide a complimentary small bag of peanuts or pretzels. the seats were uncomfortable and tight."

Points positifs : "excellent service, better than expected. flight took off 10 minutes early and arrived 20 minutes early"
Points négatifs : "nothing"

Points positifs : "Confort Équipage au top"
Points négatifs : "Absence de divertissement Repas ou boisson payante Embarquement en retard"

Points positifs : "Équipage sympa"
Points négatifs : "La nourriture Système de divertissement qui ne Marche pas Confort pas top Embarquement en retard"

Points positifs : "Latest aircraft provides the best comfort you can get in economy class !"
Points négatifs : "Not enough food in our dish. Entertainment catalog had nice films and series but not enough choice in my experience. French subtitles would have been nice."

Points négatifs : "I had the worst experience I have ever had. Very unhappy, please contact me directly."

Points positifs : "Arriving plane was late and then there was added lateness because of a bag put on the plane without owner getting on plane -- perfectly fine otherwise, just a bit disorganized."

Points positifs : "Friendly staff. Good proportion of quality-price for the airfare."
Points négatifs : "In BCN airport, too few counter clerks to deal with a long line of passengers boarding for multiple flights."

Points négatifs : "Every single person that worked there from front desk to flight attendants were sassy and rude on both my flight there and back."

Points positifs : "Almost nothing"
Points négatifs : "No entertainment per Seat, Small seats and the crew was terrible and not polite"

Points positifs : "Flight quick and uncomplicated."
Points négatifs : "Boarding chaotic. No food or entertainment involved."

Points positifs : "Check in perfect directions great plane great sits comfortable"
Points négatifs : "The flight attendants could be a little bit "nicer" The food -- so so Movies OK"

Points négatifs : "COMFORT FOOD ENTERTAINMENT LOW COST FLIGHT WITH HIGH COST"

Points positifs : "Timeliness cleanness food movies"