Trouvez un vol pas cher Fortaleza - France

Points positifs : "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Points négatifs : "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Points positifs : "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Points négatifs : "Nothing"

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points négatifs : "Bigger seats the new ones are way to narrow"

Points négatifs : "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Points positifs : "Nice crew, good food."
Points négatifs : "Both bathroom were not working in business class area."

Points positifs : "Great atmosphere, crew was excellent!"
Points négatifs : "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Points positifs : "Crew good and seat OK but not exceptional for business class"
Points négatifs : "Food was average - main course could have been better. Range of movies ok but not great"

Points négatifs : "All of the less than good, obvious!"

Points négatifs : "Everything was OK"

Points négatifs : "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Points positifs : "Reclinable seats."
Points négatifs : "The food!! The lights could be dimmed as it was a night flight."

Points positifs : "Boarding was quick and flight was calm"
Points négatifs : "The coffe and breakfast."

Points positifs : "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Points négatifs : "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Food, entertainment and crew was exceptionally friendly."
Points négatifs : "Seats not great for such a long flight."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "KLM staff is great"

Points positifs : "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "Larger meals."

Points positifs : "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Points négatifs : "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Points positifs : "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Points positifs : "We got to Amsterdam on time"
Points négatifs : "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Points positifs : "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Points négatifs : "old screens and entertainment system leg room to small"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points négatifs : "Our lougage did not arrive"

Points positifs : "Everything was clean and well organized."
Points négatifs : "The flight was delayed 1 1/2 hours."

Points positifs : "kLM staff was great."

Points positifs : "Great on board service from a very professional crew."
Points négatifs : "Can't think of a thing."

Points positifs : "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Points négatifs : "That it didn’t happen."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Points positifs : "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Points négatifs : "there was no lounge close to our departure gate"

Points positifs : "Good service onboard, good food. On time."

Points positifs : "Flight crew was fine. Food was good."
Points négatifs : "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Points positifs : "Boarding was quick, Flight on time....just a regular service and plane"
Points négatifs : "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Points négatifs : "Delayed!"

Points négatifs : "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Points négatifs : "Bag was lost"

Points positifs : "My bagage broke"
Points négatifs : "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Points négatifs : "vol retardé"

Points positifs : "Super friendly crew and great seats."

Points positifs : "Plane was fine."
Points négatifs : "Awful baggage experience. Forced to check my carry-on and pay an absurd fee even tho (1) it is sized for the overhead bin, (2) the plane bins were well-sized, and (3) there were few passengers on board. Time and money wasted."

Points positifs : "The crew were good."
Points négatifs : "I wanted to change the returning day, but the charge was too much. More consideration for the client."

Points négatifs : "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Points négatifs : "They had no sandwiches for sale! No entertainment"

Points négatifs : "Almost everything. This airline charges normal fees and offers low cost service. Very bad"

Points positifs : "The crew that flew us there was great"
Points négatifs : "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Points négatifs : "Bad"

Points positifs : "Nothing. It was a short flight with nothing special to mention."
Points négatifs : "The flight actually leaving on time and not half an hour late."

Points positifs : "We were able to get to our destination safely without incident. Plenty of space for overhead baggage."
Points négatifs : "The boarding process was confusing, no announcements in English, so we didn’t understand what was happening. Land crew was great, but the flight crew passed over us for drinks, never came to pickup any trash. Seats were terrible, very uncomfortable for a 3.5 hour flight. Flight delayed 30 min. too."

Points positifs : "Not much"
Points négatifs : "Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed."

Points négatifs : "There was no free food."

Points négatifs : "Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL."

Points positifs : "Quick check in online"
Points négatifs : "Plane was 2 hours late taking off and we missed our connecting flight."

Points négatifs : "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."

Points négatifs : "TV at each seat"

Points négatifs : "No food just a cookie"

Points négatifs : "Mon siège ne s’inclinait pas"

Points négatifs : "Tout"

Points négatifs : "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."

Points négatifs : "Smell at shit all the flight. Horrible."

Points négatifs : "seat, food, entertainment system and options"

Points positifs : "Amazing crew, very comfortable seat, delicious food."

Points positifs : "Nothing"
Points négatifs : "All the flight"

Points positifs : "Perdonnel sympathique."
Points négatifs : "Plus de place sur les sieges. Petite collation."

Points négatifs : "Lack of food!! LATAM you are doing it wrong"

Points positifs : "excellent avion, neuf. Divertissement à bord de qualité"
Points négatifs : "Repas vraiment minimal"

Points positifs : "Boarding was easy."
Points négatifs : "Nothing"

Points positifs : "Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent."

Points positifs : "Flight"
Points négatifs : "U have to pay for everythings"

Points positifs : "Friendly employees"
Points négatifs : "Seat pitch"

Points positifs : "I LIKE EVERYTHING ON THE FLIGHT"

Points positifs : "Nice friendly crew"
Points négatifs : "Very cramped seating. My knees were jammed against seat in front of me. I am 6' 2""

Points négatifs : "The boarding process was disorganized."

Points négatifs : "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Points positifs : "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Points négatifs : "nothing the trip was great."

Points négatifs : "Aeronave muito velha, parecia que ia desmontar no ar."

Points positifs : "the whole experience. the food was great , attendants were top notch friendly and super helpful"
Points négatifs : "nothing."

Points positifs : "The fact that I made it to my destination and Home safetly."
Points négatifs : "The service is terrible . They lose bags , the planes are dirty, you can still see head grease on the windows and old dried up food on the seat backs. We were delayed 40 minutes. No annoucement or notification . The staff are rude , and don’t care . Very unreliable airline - the food is disgusting."

Points positifs : "Could access entertainment as soon as I was seated."

Points négatifs : "Rude staff"

Points positifs : "It was dreamlined. So much leg room . Flight was one of the most comfortable one ina long time"

Points négatifs : "We had 4 hours of delay, 3 of them waiting on the plane"

Points positifs : "more space in coach section, between seats"
Points négatifs : "less space for legs in seats."

Points positifs : "I would fly Latam again, good service and I saved a lot of money"
Points négatifs : "Would like a lil bit more legroom"

Points négatifs : "The people making announcements need to slow down. I understand some Spanish but hey were talking so fast it was difficult, then when they repeated in English, their pronunciation wasn't the best but again because they were speaking so fast it was difficult to understand."

Points positifs : "Seats were very comfortable. This was an overnight flight and the noise was very low."
Points négatifs : "When I got to Miami they had changed my next flight until the next morning. They did not offer me a hotel or anything. I had to wait in line to try to get on a flight to RDU. Then I had to wait in the airport for 12 hours to get a seat."

Points négatifs : "space between seat is terrible, isn't enough to one person travel with confortable."

Points positifs : "Smooth flight, on time"

Points positifs : "Flight was fine once it git underway, and food was good."
Points négatifs : "Departure was delayed an hour and a half for mechanical reasons."

Points positifs : "Food and entertainment was awesome"
Points négatifs : "It's awfull to sleep. Very unconfortable."

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Points positifs : "Their evacution video is interesting"
Points négatifs : "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Points positifs : "Great food (Economy class). Good Service"
Points négatifs : "Not enough bathrooms on Economy class area due to aircraft design."

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points négatifs : "Leg space."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : "Enjoyed my food, especially tasty for airplan fare!"
Points négatifs : "Not enough leg room"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

Points positifs : "Food, service, comfort"

Points positifs : "Le divertissement"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "I like traveling with AirFrance in general."
Points négatifs : "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Ground crew at CDG was helpful to file a claim for the lost luggage."
Points négatifs : "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Points positifs : "The service was very professional."
Points négatifs : "Everything went well."

Points négatifs : "Il a eu du retard"

Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"

Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"

Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Horrible Crew..."

Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."

Points négatifs : "Avion en retard de plus d’une heure"

Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"

Points négatifs : "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Points positifs : "La entrada"
Points négatifs : "El resto de cosas"

Points positifs : "Flight was smooth"
Points négatifs : "Food"

Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Points positifs : "Easy, fast, comfortable, no hassles"

Points positifs : "Free snack and drinks. Good service."

Points positifs : "The space and the people"
Points négatifs : "Nothing"

Points positifs : "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."

Points positifs : "I would like to come on time each trip because I got two late time before with airfrance"

Points positifs : "The service"
Points négatifs : "Nothing"

Points positifs : "Tout était correct."
Points négatifs : "Un personnel un peu plus souriant à l'enregistrement."

Points positifs : "Very easy process of boarding, flight and leaving the plane."
Points négatifs : "Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks."

Points positifs : "Crew was nice and organized, easy check-in."
Points négatifs : "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"

Points négatifs : "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"

Points positifs : "Nothing"
Points négatifs : "To be denied my flight, and no refund."

Points négatifs : "Landed 45 min ago (with a 45 min delay) and still no luggage."

Points positifs : "Aircraft look new and very clean."
Points négatifs : "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."

Points positifs : "Brand New air plane"
Points négatifs : "Food"

Points positifs : "O lanche foi muito bom"
Points négatifs : "Resolver os constantes atrasos neste vôo"

Points négatifs : "Punctuality. More than one hour of delay"

Points positifs : "Entertainment"
Points négatifs : "Punctuality"

Points négatifs : "Check-in with Gol can be a nightmare. Long waits"

Points négatifs : "The seats are close together so there's not as much legroom as other airlines I've flown in Brazil. There was no in flight entertainment. The snacks were mediocre at best. The gate was changed at the last minute so it was a little confusing."

Points positifs : "I enjoyed my seat!"
Points négatifs : "They could have started boarding on time."

Points positifs : "RAS"
Points négatifs : "Pas de sandwich, ni vin, ni bière, pour un vol de 19h00 à 22h10 !"

Points négatifs : "Flight delayed over one hour!"

Points positifs : "The space between sits in the airplane"
Points négatifs : "The timing"

Points négatifs : "Este vôo tem atrasado sempre."

Points négatifs : "More efficient check in. Long wait at gate."

Points négatifs : "Very nice crew. Attentive, professional and kind"

Points positifs : "punctual, airline staff were accomodating"
Points négatifs : "nobody speak English"

Points négatifs : "The flight delayed A LOT."

Points positifs : "Punctuality. Safety"
Points négatifs : "Bagage delivery was a bit slow."

Points positifs : "Nothing"
Points négatifs : "Not remarkable at all. Terrible food."

Points positifs : "Kewl"
Points négatifs : "Thanks"

Points positifs : "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Points négatifs : "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."

Points positifs : "Crew was friendly, helpful, overall awesome. Comfort level was great."
Points négatifs : "There was no entertainment provided, and besides extra legroom, no real benefits of paying the extra for GOL premium. This is also the first time I have ever had to pay for luggage on an International flight, very disappointing."

Points positifs : "Nothing."
Points négatifs : "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."

Points négatifs : "Missed the connection."

Points positifs : "Airplane was new."
Points négatifs : "Punctuality (40min delay), bad service."

Points négatifs : "Awfull boarding process. They didn't have system!"

Points négatifs : "Embarquement très tardif (retardé) et sans annonce"

Points négatifs : "Lost my luggage"

Points négatifs : "Retard sans explications"

Points positifs : "Better snack"
Points négatifs : "Snack"

Points négatifs : "The width of the seats were too small."

Points positifs : "Las instalaciones en perfecto estado todo en funcionamiento"
Points négatifs : "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"

Points positifs : "Crew was nice and professional"
Points négatifs : "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"

Points positifs : "As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew."
Points négatifs : "Not one thing."

Points positifs : "Puntuality"
Points négatifs : "space on the seats, and between the seats"

Points positifs : "La disponibilité de l'Internet et système de divertissement."
Points négatifs : "Je ne pouvais pas recharger mon iPad."

Points positifs : "Idem San Paulo"
Points négatifs : "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."

Points positifs : "Espaço entre assentos"
Points négatifs : "Não tinha entretenimento"

Points positifs : "Clean aircraft and courteous crew"
Points négatifs : "Did not like being bussed to the aircraft"

Points positifs : "Punctuality"

Points positifs : "I like everything about this trip with this airline"

Points négatifs : "Flight time was changed quite substantially from the time when I bought the ticket, therefore I simply did not take the trip."

Points positifs : "Service was excellent."
Points négatifs : "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Points positifs : "Just like the crew, very atentious."
Points négatifs : "The flight takes off just 1 hour late, they just served a little skack of 50g, even if you want to pay for food they just had one tipe of sandwich, it was 3 hours flight."

Points positifs : "No entertainment available. No monitors on seats..."

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Points négatifs : "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Points positifs : "The flat bed"
Points négatifs : "The Captain made loud announcements waking you up"

Points négatifs : "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points négatifs : "One more toilet on the Lisbon Geneva flight would have been nice."

Points négatifs : "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "The flight was smooth, and the crew very friendly."
Points négatifs : "The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack."

Points négatifs : "Wait time on buses from-to airplane to terminal was long."

Points positifs : "The crew was really good and attentive"
Points négatifs : "The boarding was a little chaotic"

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Not much"
Points négatifs : "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "Leg room. Help with connecting flight."
Points négatifs : "Good was ok. Could have been better"

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points négatifs : "Everything was good"

Points positifs : "Everything else"
Points négatifs : "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Points négatifs : "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."

Points positifs : "Food was good, many options with entertainment"
Points négatifs : "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Points positifs : "Everything great"
Points négatifs : "N/A"

Points négatifs : "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"

Points positifs : "Smooth flight Crew extremely nice and helpful Good snack served (not the usual junk food some airlines give and charge for ) punctual"
Points négatifs : "Nothing to dislike"

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points positifs : "The staff was kind and polite and the flight was on time and without occurrences. The entertainment was good."
Points négatifs : "The seats were really uncomfortable, the food was just ok and they did not advertise the shrimps to the allergics, the beverages were rare for a flight so long, so we got headaches and dehydration. The price to dispatch the luggage and to book the seats in advance was insanely expensive!"

Points positifs : "Left on time, arrived on time."
Points négatifs : "Nothing"

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points positifs : "Food was good, but no champagne offered. The attendants were nice, though."
Points négatifs : "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."

Points positifs : "Movies"
Points négatifs : "Food"

Points positifs : "All except for service to handicapped."
Points négatifs : "I mad reservation listing that I needed wheel chair assistance due to walking limitations. Upon flight arrival no service was provided not was it provided on my return trip."

Points positifs : "TAP Airlines did not fly this route for day and probably hired NEOS Airlines to fly as charter or contract this route only? NEOS Airlines is an Italian airline probably comparable to Southwest Airlines in the USA. It's a cattle car airline with no frills. Crew was very professional, food was actually good. A sandwich that was of course Italian ingredients. Seats were comfortable for the 3 hour flight."
Points négatifs : "Checking in and paying a $49 excesses baggage fee for I was better off paying a full fare. Discount fare, what a joke!Than finding out that TAP put me on standby status?? But I eventually got a seat. It was no relief thinking I would be left behind and my plans elude be delayed.TAP airlines had only worked the front desk check in, gate check in and don't know about the ramp service. So I can't give a full positive review of TAP Airlines"

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points positifs : "the crew was amazing and very polite"
Points négatifs : "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Points positifs : "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Points négatifs : "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Points négatifs : "Pas assez de place pour les jambes"