Renforcement des mesures sanitaires
Nettoyage quotidien, filtres HEPA dans les cabines sur les vols pour Kuta
|mai||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 3%.|
|décembre||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 8%.|
Prix moyen aller-retour
|739 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|668 €||ou moins|
Bonne affaire aller simple
|439 €||ou moins|
Il n’existe pas de vol direct pour Kuta. KAYAK vous conseille de vous envoler vers Aéroport Intl de Denpasar (DPS, à 3,11 km de Kuta). Vous pourrez ensuite y louer une voiture ou prendre un taxi.
L’aéroport le plus proche est Aéroport Intl de Denpasar (DPS), à 3,11 km. Il y a également d’autre aéroports à proximité : Banyuwangi Blimbingsari (BWX) (102,51 km) ou Praya Aéroport Intl de Lombok (LOP) (121,12 km). KAYAK vous conseille de vous envoler vers Aéroport Intl de Denpasar.
L’aéroport de Denpasar est à 3 kilomètres du centre-ville de Kuta. Voir la carte.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options sur les vols pour Kuta.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols pour Kuta est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler pour Kuta avec une compagnie aérienne, puis repartir avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols pour Kuta jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Points négatifs : "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Points positifs : "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Points négatifs : "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Points positifs : "Service is good even in economy class."
Points négatifs : "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Points positifs : "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"
Points positifs : "No baggage charge for surfboards"
Points positifs : "Not a lot"
Points négatifs : "Most things but food was awful"
Points positifs : "The brand new plane, the crew"
Points négatifs : "The tastless food and the old entertainment system which was a bit outdated technologically"
Points positifs : "Great inflight entertainment options! Food was good"
Points négatifs : "plane was cold inside brrr"
Points positifs : "flights were on time which was the only saving grace. ground staff was ok."
Points négatifs : "aircraft's used were dated and uncomfortable. plus some of them stank."
Points positifs : "Purely professional airline, now flown a number of times and consistently deliver high level of service on all areas, will be back"
Points positifs : "It was a thrilling experience ."
Points négatifs : "Leg space is very tight. It should be enough for a comfortable journey. This should be consider immediately in near future."
Points positifs : "Cabin cleanliness : efficiency: polite and attentive attendants."
Points négatifs : "I am sure they have superior and excellent service in first and business class, but for the common folk in economy, I'm afraid the service is slowly becoming average."
Points positifs : "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Points négatifs : "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Points positifs : "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Points négatifs : "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Points positifs : "I like the crew members"
Points négatifs : "Entertainment selection and food could be better"
Points positifs : "Serve customers with a smile"
Points négatifs : "Better tasting meal packages served at economy cabin"
Points positifs : "Same as above on SIN-BKK"
Points négatifs : "Next time in B787 Dreamliner"
Points négatifs : "Security screening very slow"
Points négatifs : "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Points positifs : "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Points négatifs : "Amélioration des repas , mets air climatisé dans l’avion"
Points positifs : "Tellement mieux que les compagnies européennes"
Points positifs : "Cabin crew knew how to work."
Points négatifs : "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Points positifs : "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Points négatifs : "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Points positifs : "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Points positifs : "Seating was spacious, crew was attentive. Boarding was efficient."
Points négatifs : "The food choice was not pleasing to me."
Points positifs : "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Points négatifs : "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Points négatifs : "1 hour delay of departure"
Points positifs : "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Points négatifs : "would like regular water bottles to be available for drinking"
Points positifs : "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Points négatifs : "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Points positifs : "Most everything"
Points négatifs : "Crying babies made it tough to sleep the whole flight"
Points négatifs : "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Points positifs : "Very good service."
Points positifs : "Great entertainment system for a short haul fl flight"
Points négatifs : "Terrible food"
Points positifs : "Service by the crew was great"
Points négatifs : "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Points positifs : "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Points négatifs : "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Points positifs : "Great experience"
Points négatifs : "Seating arrangement was bad"
Points positifs : "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Points négatifs : "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Points négatifs : "leg space"
Points positifs : "Nothing"
Points négatifs : "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Points positifs : "More leg room than other airlines, superb service and excellent food!"
Points positifs : "Service is the best among the airlines I’ve ever taken"
Points négatifs : "Never ever get free upgrade"
Points négatifs : "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."
Points positifs : "Service is very good."
Points négatifs : "Too warm/hot inside the cabin throughout the flight."
Points positifs : "We started taxing 15 minutes before the departure time. This is great !"
Points négatifs : "not much"
Points positifs : "Very friendly crew & modern aircraft"
Points positifs : "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Points positifs : "Upgraded to biz class, which was fantastic"
Points positifs : "Food and beverage service"
Points négatifs : "45 minutes delayed when departing"
Points positifs : "Quick flight"
Points négatifs : "Food was terrible"
Points négatifs : "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."
Points positifs : "On time and good service from. Cabin crew"
Points positifs : "Flight was normal. Nothing special. Flight wad on time."
Points négatifs : "Boarding didn't commence as started"
Points positifs : "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Points négatifs : "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."
Points positifs : "Boarding on time, efficient flight, handled well, on time at destination."
Points négatifs : "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."
Points positifs : "Just a very nice. flight. No worries."
Points positifs : "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Points négatifs : "Nothing to dislike."
Points positifs : "Food and service is excellent"
Points positifs : "We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early."
Points négatifs : "Small seats and minimal food and drink options but the flight was only 90 min so not important."
Points négatifs : "Delayed"
Points positifs : "Clean, proper plane."
Points négatifs : "Unhealthy food, full of sugars and fat."
Points positifs : "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Points négatifs : "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"
Points positifs : "Service and comfort during fly"
Points négatifs : "A but delay"
Points positifs : "All the flight handling is fine all the way from Perth up to Jakarta"
Points positifs : "Overall great service and good experience. Very attentive crew and goid food."
Points négatifs : "Although the business class cabin has been quite new, the seats are made for very short people and my headrest sat at my shoulders (I am 5’4”). This made the 5 hour flight very uncomfortable."
Points positifs : "Garuda have one of the best service and the crew always smiling and helpful. The new seating is very nice and conformable. The food is very nice."
Points négatifs : "The one thing I don't like about Garuda is so many announcements. They want to announce every things that happens. There is a reason why the seatbelt signs are there. You don't have to say what we will have in the menu as we have it. The entertainment system is has average collection and they are not organized. That includes the movies. The music section is terrible, I was not able to recognize any of the artist. It is sad that they don't take their entertainment system seriously. With their service and new fleet, you will expect to have a great entertainment system but sadly it is not."
Points positifs : "Planes are confortables"
Points négatifs : "Always late ? 3 flights this week with Garuda all 3 be delays. How they get away with this.."
Points positifs : "Prompt checkin and smooth on boarding"
Points négatifs : "Didn’t like the food, the economy tight seats and to have to pay around 1000us $ for a potential upgrade in business class Other airlines upgrade elite passenger for free"
Points négatifs : "Boarding staff don’t have a clue. They are there for the airline not to help the traveler. Problem is they are the only carrier in the area. That being said.... they are better than Lion Air but that is not saying much. No real choice...."
Points positifs : "Other Airlines that sent extra planes to evacuate their patrons!"
Points négatifs : "Garuda canceling my flight from Bali to Singapore and not rescheduling it for 3 days despite the Airport reopening the next day after a short closure for Volcanic Actvity"
Points positifs : "Food and beverage excellent. I bid for business flight but didn't get. Economy for a short 6 hour flight was acceptable."
Points négatifs : "That the return flight is overnight so we've had to choose jetstar on the way back"
Points positifs : "The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional."
Points négatifs : "The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes."
Points positifs : "Good food, modern plane, professional staff. Punctual"
Points négatifs : "N/A"
Points positifs : "Staff, food, seats."
Points négatifs : "Nothing really."
Points positifs : "Poor selection an d or updated often enough!"
Points positifs : "Easy and comfortable."
Points négatifs : "Snack"
Points positifs : "The flight attendants were friendly and helpful. The seats were spacious and comfortable."
Points négatifs : "The food could have been better."
Points positifs : "Le service à bord"
Points négatifs : "L'embarquement retardé sans information tout au fond de l'aéroport dans une salle miteuse, l'avion vieillot et ses sièges défoncés"
Points positifs : "Friendly flight attendants with good food. The arrival time was scheduled, no delay."
Points positifs : "Crew members were friendly and helpful"
Points négatifs : "Knee room was very tight.."
Points positifs : "Great service and menu in business class. Best I have experienced."
Points positifs : "Super fast little flight. Nice that they include snacks on such a short leg."
Points négatifs : "Unbearably hot plane before we pulled away. Someone dropped the ball on climate control."
Points positifs : "It was my first time flying with Garuda Indonia and i was pleasantly surprised by the service of the airline. The crew was very friendly and we even received a on-flight bag with socks and eye mask, something I only get in business class in other airlines! The food was food, for airline standards and had 2 meals and 2 light snacks despite only being a 5.5h flight!"
Points positifs : "On time, friendly crew and professional. Garuda is a great way to get around Indonesia!"
Points positifs : "My two flights , round trip Jakarta / Malang were perfect in every way. Service was impeccable and the planes were the cleanest I've ever flown. I thought it was sweet that kids received a small gift."
Points négatifs : "There was nothing I didn't like."
Points positifs : "I was surprised to get a snack on a 30 minute flight ! Very good. Crew and service was great !"
Points négatifs : "The boarding process could be more organized - maybe starting with the back of the plane first."
Points positifs : "Seat space Crew Food Touch screen"
Points négatifs : "Small tv screen Not many new movies"
Points positifs : "Cabin Crew is friendly and professional"
Points positifs : "I really enjoyed the in flight meal, much better than other airline food I have had!"
Points négatifs : "The in-flight entertainment was ok, could do with a few more new films and more episodes of TV shows!"
Points positifs : "Singapore Airport is the best!!! The world should copy it!!!"
Points positifs : "Wonderful service"
Points positifs : "The flight was comfortable and surprising the seats were spacious as compared to other 5-star airlines. For the price, there is simply no reason to fly on a budget airline any longer."
Points négatifs : "The food and drinks selection could've been better."
Points positifs : "Indonesia is known for late planes. This trip was only about 15 late in arrival. New airport in Labuan Bajo. Baggage and check it was a breeze. 20kg was nice."
Points négatifs : "Didn't like to stairs from second floor of airport to tarmac to get on plane."
Points positifs : "Service , food , ontime !! Recommend !"
Points positifs : "The people, service, food and pure comfort"
Points négatifs : "Nothing, Our flight was fantastic!"
Points négatifs : "We couldn't land cause of rain in Densapar and had to go gas up somewhere else. Turned a one hour flight into a five hour milk run. Boo!!"
Points positifs : "nothing"
Points négatifs : "garuda and kayak both did not bother to tell china airlines (this was a codeshare) that we were on the flight. got to the airport and had to fly standby because there was no seats. well, there were some in business, but they wouldn't put us there, which is strange because my girlfriend and i both are sky team elite plus status holders, yet we were treated like scammers. all i have is a big F-U to garuda, air china and to kayak. thanks for nothing."
Points positifs : "Flight attendants were actually very nice and attentive, everything was classy and elegant, service was excellent across the board."
Points positifs : "L'equipe etait serviable et courtois."
Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"
Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"
Points positifs : "It was a nice and short flight"
Points négatifs : "No entertainment system at the seat."
Points positifs : "I did like it"
Points positifs : "Tout"
Points négatifs : "Rien"
Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"
Points positifs : "Delicious meals, friendly crew, good selection of entertainment."
Points positifs : "Aircraft ,vod , food"
Points négatifs : "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."
Points positifs : "Excellent service, food and entertainment."
Points négatifs : "The boarding was long and via buses!"
Points négatifs : "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."
Points positifs : "The service and the meals, even in economy class."
Points négatifs : "Nothing."
Points positifs : "Food and service was excellent."
Points négatifs : "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."
Points positifs : "Seats and entertainment, seat comfort"
Points positifs : "Friendly attendants"
Points négatifs : "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights"
Points positifs : "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Points négatifs : "Nothing"
Points positifs : "The usual courteous service and interesting spread of appetizers."
Points négatifs : "I am a frequent user of Turkish Airlines and I enjoy the good service they offer BUT I have never understood why they just can't get boarding better organised. Regardless of what destination I have been going to, boarding time with Turkish is a nightmare, it is always chaotic and provisions for priority boarding for premium class passengers is a joke, often non-existent. All other services are great but this one element takes the joy out of what would otherwise be a great airline."
Points négatifs : "The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that."
Points négatifs : "Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again."
Points positifs : "Tout!"
Points négatifs : "No movies!"
Points positifs : "Seats are spaced further apart than many other carriers"
Points négatifs : "There's always a problem with people trying to sit in different (e.g., my) seats, and people get up and try to exit the plane before it has even taxied off the runway."
Points positifs : "Excellent and cooperative staff. It was a smooth flight."
Points positifs : "All very nice"
Points négatifs : "Boarding was unorganized."
Points négatifs : "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
Points positifs : "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."
Points positifs : "The service, the food, everything."
Points positifs : "Much bigger plane, more space. WAY better."
Points négatifs : "Insufficient information at boarding where we were going."
Points positifs : "Food was good"
Points négatifs : "Crew members keep forgetting when I asked to bring some water. I asked 3 times."
Points positifs : "Smooth. Polite. Delicious"
Points positifs : "On-board chef was excellent. Movie selection was excellent. Crew was very friendly and prompt."
Points négatifs : "Economy class was very tight. Hard to rest."
Points négatifs : "A sleeping baby strapped to the body and a seatbelt around both Wasn enough we had to wake the baby up and strap separate ? Again the baby was strapped to the body of the parent and the seatbelt around both. Yet the flight manager was a decent helpful lady."
Points positifs : "The in-flight entertainment was good. The economy seats were decently spacious and the food was good as well. If I would fly Turkish again, I would fly specifically because of these reasons."
Points négatifs : "The pre-boarding experience was bad and at times a little arrogant as well. I boarded Turkish three times, once in San Francisco, second in Istanbul and third in Barcelona. While the experience of boarding the flight was good in Barcelona, the crew sitting at the flight information desk in Istanbul and the crew sitting on the counter wasn't very helpful and plain arrogant at times. This was the crew providing information in Istanbul: Me: Hi, could you please tell me the meal plan selected for my next flight? Crew: (shouting) You dont have a connecting flight hence no meal is provided to you. What are you doing here you should be at your terminal immediately. Next!! (I was 8 min away from my terminal and asking this question 30 minuted before my boarding time). After handing her my passport, this was the lady who greeted me at the check-in counter in San Francisco: Lady: Is Istanbul your final destination Me: Actually I have flights from Istanbul to Barcelona and then later to (interrupted) Lady: Sir, your final destination is Istanbul (harsher tone). Me: (Not sure what to make out of that information) Could you check because I have booked some more flights later. Lady: (laughing at me now) Do you understand what I said, your flight destination is Istanbul. Lady: (Now I was a little angry because of the language and the tone) Ok whatever check me in. She now starts processing my check-in. Suddenly starts smiling to the other passenger on my right. Gets up starts talking to them. Comes back after a couple of minutes. Then she checks the other flights Lady: You have a flight after two days to Barcelona. Do you have a visa for that? Me: Yes. And then we just leave without saying anything else. I later found out what she meant. Rule says I have to check-out my bags whenever I have a flight after 24 hours and therefore my final destination was Istanbul. There was a better way to tell us about this for sure."
Points négatifs : "the 7 hr delay and having to wait in line for 2 hrs to rebook in stead of being able to call a number."
Points positifs : "everything!!!"
Points positifs : "le personnel de bord"
Points négatifs : "plus d'une heure de retard au départ. Arrivée lointaine du terminal, débarquement en bus avec attente et inconfort."
Points positifs : "The food and the flight attendants were great."
Points négatifs : "Legroom was lacking in Economy. As someone who is tall, this was a problem for me but I endured it for the 1 hour in the air."
Points négatifs : "seats too close for comfort...my knees were cramped when the seat in front of me leaned back. i'm only 5'4" so I really felt for the people taller than me...other than that the flight was wonderful..."
Points positifs : "In flight entertainment was good."
Points négatifs : "Boarding was a nightmare. There was utter chaos in every direction. And the boarding staff was rude to passengers who were confused. Crew was extremely rude."
Points positifs : "Nothing no help at all"
Points négatifs : "Everything from booking to cancellation... I had a emergency and couldn't go on my flight and I asked customer service about a refund or rescheduling ... The only answer I got was no.... No options no attempts to help just no and if I can avoid using this way to book flights I will... This is terrible"
Points positifs : "Repas"
Points positifs : "La nourriture, etonnament bonne en tenant compte de la situation."
Points négatifs : "rien à mettre !"
Points positifs : "Les respect des horaires."
Points négatifs : "La proximité de plusieurs enfants un peu excité ... mais bon, ce n'as pat vraiment grave et THY n'y peut rien"
Points positifs : "Seat was ok."
Points négatifs : "Better food! Food sucked this time around"
Points positifs : "Overall is perfect"
Points positifs : "Excellent service . Good customer service"
Points négatifs : "Great service, friendly team and most importantly great food"
Points positifs : "The food and the fast and efficient customer service."
Points négatifs : "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."
Points négatifs : "All the staff at the boarding part seem like they unorganized anything. They let all business passengers got it first but they didn’t open the gate door untill all passengers came through. We have to stuck by the gate door for 10-15 min. They not say anything what happened and any apologies word."
Points positifs : "The seats were more comfortable that most big companies. The food was tasty and good quality."
Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Points négatifs : "Too late i missed my connection flight"
Points positifs : "Wider seat than most business class"
Points négatifs : "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Points positifs : "Manque de place"
Points négatifs : "La place"
Points négatifs : "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Points négatifs : "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"
Points positifs : "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"
Points positifs : "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Points négatifs : "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"
Points positifs : "The crew was good"
Points positifs : "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Points négatifs : "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Points positifs : "Upgrade en business"
Points positifs : "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Points négatifs : "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Points positifs : "Personnel aimable et avenant"
Points négatifs : "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"
Points négatifs : "sardines!"
Points positifs : "Plane service"
Points négatifs : "1h30min delay at airport"
Points positifs : "Short flight friendly crew"
Points négatifs : "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Points positifs : "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Points négatifs : "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Points positifs : "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Points négatifs : "The stinky guy behind me, but that's not the airline's fault."
Points positifs : "bien comme d'habitude"
Points négatifs : "RAS"
Points négatifs : "Terrible moslem food, too much lentil with tasteless chicken"
Points positifs : "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Points négatifs : "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."
Points positifs : "Crew was excellent explaining about the (short) delay."
Points positifs : "Not time departure and cabin crew were effective and efficient."
Points négatifs : "Nothing really"
Points négatifs : "Problem with seat. Paid extra. Got downgraded instead of upgraded"
Points positifs : "Personnel agréable et vol à l'heure"
Points négatifs : "Rien a dire"
Points positifs : "Le vol précédent est arrivé en retard à Göteborg mais ceci a été récupéré grâce à un embarquement rapide."
Points négatifs : "Arrive à Amsterdam loin de l'aérogare donc pris le bus. Pas terrible pour les connections."
Points positifs : "Efficient boarding process meant passengers were all boarded in a timely manner and the flight departed on-time."
Points positifs : "The long flight"
Points négatifs : "The long flits"
Points positifs : "Fast,, efficient but friendly crew"
Points négatifs : "Nothing bad about this short haul flight"
Points positifs : "On time"
Points négatifs : "Terrible boarding process. Clunky landing."
Points négatifs : "Tegel airport was horrible as it was very confusing. Two flights next to each other at the gates created a swarm of people. Confusing line ups at the checkout counter."
Points positifs : "friendly personnel"
Points négatifs : "boarding procedure"
Points positifs : "The crew on this flight was great and there were lots of current movies to watch"
Points négatifs : "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."
Points positifs : "Nice short flight, everything was on time"
Points négatifs : "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"
Points positifs : "food very good."
Points négatifs : "there wasn't so many movies in italian."
Points positifs : "Impressive service... amazing crew, very friendly and professional"
Points positifs : "Flight and the crew!"
Points négatifs : "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Points positifs : "Great crew, comfortable seating with enough leg room."
Points négatifs : "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Points positifs : "Very professional"
Points négatifs : "Lost luggage"
Points négatifs : "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Crew was friendly"
Points négatifs : "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points négatifs : "There was no wifi on flight"
Points positifs : "Crew was ok."
Points négatifs : "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Points positifs : "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points négatifs : "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "very attentive crew"
Points négatifs : "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Points positifs : "More experienced, professional crew, better food and service."
Points négatifs : "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Points négatifs : "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"
Points négatifs : "30 minutes de retard"
Points négatifs : "Security services at Manchester airport...too long and not friendly at all"
Points positifs : "I liked the food, the crew, the service"
Points négatifs : "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Points positifs : "Équipage au top, serviable, souriant, vraiment super !"
Points positifs : "L’équipage"
Points négatifs : "Le retard a l’embarquement"
Points positifs : "It was ok fligh"
Points négatifs : "Food was not so good"
Points positifs : "Embarquement, service à bord, équipage parfait... un vrai service aérien sur des courts courriers ! Très bon rapport qualité/prix pour ce vol. Arrivée à l'avance à l'Orly."
Points positifs : "Très rapide et agréable"
Points négatifs : "Flight cancelled because of weather"
Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"
Points positifs : "Le personnel"
Points négatifs : "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"
Points positifs : "Le vol s’est très bien passé : sourire de l’équipage, confort, repas... À l’arrivée, il y a juste eu quelques problèmes avec l’assistance pour personnes à mobilité réduite."
Points positifs : "La colation à été apprécié car on a voyagé entre midi et deux. Équipage sympathique."
Points négatifs : "Changement de porte d'embarquement + avion en retard + problème de pacerelle + attente après embarquement = départ à 13h20 au lieu de 12h30. Et lorsqu'on arrive de Guadeloupe depuis 6h30, qu'on a pas pu dormir dans l'avion, sa fait très long."
Points positifs : "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Points négatifs : "no complaints"
Points positifs : "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Points positifs : "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Points négatifs : "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Points positifs : "Punctual, great food in Premium Economy, friendly crew."
Points négatifs : "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Points positifs : "25mn d’avance"
Points positifs : "Hospitality of the flight attendants"
Points négatifs : "Toilets could hv been cleaned more often"
Points positifs : "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Points positifs : "on nous a refusé l'enregistrement alors que nous sommes arrivés 30 min en avance ! Nous n'avions aucun bagages à enregistrer, nous aurions pu monter dans cet avion !"
Points négatifs : "L’accueil et le ton hautain du personnel ! Même le personnel des compagnies low cost font preuve de plus d'empathie ! On nous propose une solution moyennant un surcoût de 330 € ! C'est de l'escroquerie !"
Points négatifs : "Fatiguée des retards .."
Points positifs : "It was on time and the crew was good"
Points négatifs : "The food wasnt upto the mark"
Points positifs : "Boarding and punctuality."
Points négatifs : "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."
Points positifs : "Dans le groupe air france KLM c'est hallucinant vu les tarifs et la réservation sur le site AirFrance qu'il n'y ai même pas d'eau distribuée gratuitement dans le vol : on n'est pas sur Easyjet et Ryanair"
Points positifs : "It was on time"
Points négatifs : "Food was AWFUL! Better to serve nothing"
Points positifs : "Que le vol ne soit pas plein. La compagnie de mon voisin. L'arrivée rapide de mon bagage"
Points négatifs : "de ne pas arrivée au satellite directement"
Points positifs : "Avion qui décolle à l'heure. Hôtesses accueillantes. Vol agréable"
Points positifs : "On time departure and arrival"
Points positifs : "Rien. Service client zero"
Points négatifs : "Vol soit disant annulé alors qu'une amie était dedans. Report sur le vol d'après, nous privant de soirée sur place. Mise sur liste d'attente sur le vol suivant. Aucun dédommagement !"
Points négatifs : "Prestations minimaliste, ca correspond plus un voyage en économique qu'en classe affaire"
Points positifs : "Good on a short flight"
Points négatifs : "Paying for carry on due to weight limit. First time this ever happened!"
Points négatifs : "Le vol avait 2heures de retard sans explications"
Points positifs : "Les repas, le siège confortable, La sélection de films ..."
Points négatifs : "Le retard ..."
Points négatifs : "Retard de 1h . J'ai du payer la carte Hop à 50euros rapidement avant l'embarquement sinon pas de vole pour moi hors que j'ai ma carte jeune et qu'à l'aller j'ai pu prendre l'avion aucun souci . Je prends la navette quasiment tous les week-ends mais la vraiment c'est du n'importe quoi chez Air france ! Vous perdez un bon client . Dommage ."
Points positifs : "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Points positifs : "embarquement rapide, pas de surbooking"
Points négatifs : "l'attitude d'un steward envers un étranger qui faisait pourtant l'effort de lui répondre en français"
Points négatifs : "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"
Points positifs : "Airplane staff were good"
Points négatifs : "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Points positifs : "L'appareil a au moins 20 ans, les tablettes ne se rangent plus (il s'agit d'une question de sécurité !), etc.. Le service est correct."
Points négatifs : "Appareil vieillot, repas en sandwich froid de la taille de deux œufs..."
Points positifs : "le personnel sympathique, souriant et qui renseigne et répond calmement aux questions. parfait"
Points négatifs : "le café pas très bon..."
Points positifs : "Service à bord Personnel accueillant Propreté et confort des sièges Boissons et Encas"
Points positifs : "Le caractère jovial du pilote!"
Points négatifs : "Pas de Sky Priority en fin d'embarquement"
Points négatifs : "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Points positifs : "É Paese"
Points positifs : "Que du bonheur !"
Les compagnies aériennes voyageant pour Kuta ont mis en place des mesures de précaution supplémentaires et ont adapté leurs politiques pour mieux accueillir les voyageurs. Les politiques varient selon les compagnies aériennes.
Renforcement des mesures sanitaires
Nettoyage quotidien, filtres HEPA dans les cabines sur les vols pour Kuta
Masques obligatoires à bord. Masques fournis sur les vols pour Kuta
Siège de distanciation sociale
Sièges du milieu non réservables sur les vols pour Kuta
Tests avant les vols
Recherche d’anticorps et de symptômes pour les vols pour Kuta
Renonciation aux frais de modification. Recherchez des vols flexibles pour Kuta