Points négatifs : "Le retard allé comme retour"
Points négatifs : "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"
Points négatifs : "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Points positifs : "Personnel au top."
Points négatifs : "Avion indécent vu le prix des places. Siège étriqué. Écran ridicule. Pas d'usb ni de prise. Repas sans saveur. Petit déjeuner a peine correct. Avion mal nettoyé et j'en passe..."
Points positifs : "The rest area"
Points négatifs : "The airport was cold and it should be warmer"
Points positifs : "rien"
Points négatifs : "tout est à revoir !"
Points positifs : "Très bien"
Points négatifs : "RAS"
Points positifs : "Personnel accueillant et disponible."
Points négatifs : "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."
Points positifs : "La tranquillité de la cabine premium"
Points négatifs : "Le confort de la cabine"
Points positifs : "La ponctualité"
Points négatifs : "L’aménagement de la cabine (les écrans ne fonctionnent pas)"
Points négatifs : "Thé qualité officielle the images"
Points positifs : "Rien"
Points négatifs : "L’embarquement à Orly Pas de retard à Orly"
Points négatifs : "Les sièges pourraient être rénovés"
Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"
Points positifs : "The comfort of the flight snd kindness of the crew."
Points négatifs : "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Points positifs : "Crew was very friendly. Food was excellent"
Points positifs : "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Points négatifs : "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."
Points positifs : "tout le service est parfait"
Points négatifs : "un peu plus de nourriture dans les repas"
Points négatifs : "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"
Points négatifs : "Propreté de l'appareil"
Points positifs : "Plane was new, and seatback screen responsive and functional."
Points négatifs : "Economy seats not very comfortable, very tightly packed together"
Points négatifs : "Assise des sièges premium un peu dure"
Points positifs : "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Points négatifs : "Nothing"
Points positifs : "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Points négatifs : "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Points négatifs : "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Points positifs : "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Points négatifs : "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."
Points positifs : "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Points négatifs : "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."
Points positifs : "The cabin crew was super patient and accommodating of the passengers."
Points négatifs : "Cramped quarters"
Points positifs : "The only thing that I like about the flight was that it was easy to boarding"
Points négatifs : "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Points négatifs : "My luggage was lost in Paris. Now I need to wait still."
Points positifs : "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Points négatifs : "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Points positifs : "Great service and food."
Points négatifs : "Tv screen is resolution is to low. Hard to see details."
Points positifs : "L’attention de l’équipage à mon égard ++++"
Points négatifs : "Le retard"
Points positifs : "Le temps de vol."
Points négatifs : "Le retard"
Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Points positifs : ". Budget airline with no legroom or extras"
Points négatifs : "See above. Nothing specific to like."
Points négatifs : "30 minutes de retard"
Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"
Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."
Points positifs : "Food was Fantastic, Air France the Best on Air."
Points positifs : "Boarding was on time"
Points négatifs : "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"
Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"
Points négatifs : "Couldn't make the connection....Overall....an aweful experience!"
Points positifs : "Tout"
Points négatifs : "Rien"
Points positifs : "Très rapide et agréable"
Points positifs : "Le vol s’est très bien passé : sourire de l’équipage, confort, repas... À l’arrivée, il y a juste eu quelques problèmes avec l’assistance pour personnes à mobilité réduite."