|Arrivée à||Bangkok Suvarnabhumi et autres aéroports|
|Prix d’un vol||394 €|
|Distance||9 263 km|
|Compagnies aériennes||Air China, Singapore Airlines, Turkish Airlines, Qatar Airways, Eurowings, Kuwait Airways, Finnair, Etihad Airways, Emirates, Royal Jordanian, Ukraine Intl Air, Aeroflot, Lufthansa, Air France, KLM, SWISS, Austrian Airlines, Cathay Pacific|
I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.
Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.
Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.
Ran out of food options pretty early in the service
I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.
Not a thing
The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable.
check in went smoothly. helper was friendly and helpful.
The comfort and caring staff
Food serve a bit slow with the no of pax and long queue for the washroom
Crew was very friendly and responsive to my needs. They met it with a smile.
I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections.
Turkish do a good job of giving you a good service for your money.
Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good
They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline.
Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.
The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride.
The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish.
The recline and comfort of the seat is good, and the map and entertainment system is OK.
The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case.
Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time.
Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it.
I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.
I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.
Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken
Wish there were a bit more movie selections but only because it was such a long flight
Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks.
The wedsite for Qatar could use some work.
Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful.
Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines.
There was a change of name and the wrong name was changed. I very nearly didn’t get on the flight and had to pay extra fees to fly. I wasn’t aware I was booking with last minute.com, whom I have had issues with before. Worried about the return flights already.
12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English.
The flight was delayed and we could not check in online from home.
If I can give this airline negative stars, I would.
Lack of communication. Lack of sympathy. Lack of knowledge. From the beginning, I wasn’t given the boarding pass to my connecting flight nor was I informed as to why. When I finally made it to my connecting flight with NO time to spare (very small window of approximately 45 minutes to make it to my connecting flight) my husband, my son and I were turned away from our flight due to over booking. The Eurowings manager guarantees we would be able to make another flight if we went to the ticket counter right away. At the ticket counter, (different airline) the ticket agent explained we’d have to transfer our booking over from Eurowings to the new airline. This left us NO time to make that flight the Eurowings manager guaranteed us we would make. We also waited 3 hours at the baggage claim office only for them to tell us they lost all our bags. Only 2 out of our 5 bags made it onto the flight and will be waiting at lost and found of our final destination and the other 3 bags are unknown of their whereabouts. The Eurowings ticket agent took ALL of our bags including my husbands and I carry ons, so we were left with no clothing and had to stay at the airport over night. This airline really sucks. We were never informed in advance of this over booking issue or I would have certainly made my own accommodations before hand. Will never fly Eurowings again. Definitely the worst airline I’ve traveled with. And I lost 5 bags in the process.
Staff super friendly. Comfortable sears. Food very good.
Lots of delays. Transiting via Kuwait was a mess and uncomfortable. I had also paid extra for my seat and they changed it without any explanation. I went for on 11J front of economy to four rows down in a center seat. Again no explanation.
Crew was nice and helpful. Plane was well taken care of, and food was a pleasent surprise.
We were delayed over an hour and a half waiting on passengers and baggage
Good food and service on the airline.
Second security screening unnecessary.
Good food and service.
Good food and decent service.
Kuwait Airways staff at Lahore airport was horrible.
I liked everything !
The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!
There was no soap in the toilet...
Good airline teamed up with crappy American brings them down. Don't waste money!!
The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.
The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.
The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Everything is fine and good
Food and entertainment
Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome
Crew On time
Very slow process for checking, only one person for business class and it took forver to finish
One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them.
I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!
Emirates really knows how to treat customers
Flight was long
Emirates handling of the crisis was good.they delivered snacks at the boarding gate. Considerate ground staff kept us informed and profusely apologetic.
Other Crew woman
Crew service, and service at Emirates lounge in Dubai, were outstanding
Entertainment choices, comfortable seats
Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance
Always smelling cigarettes smoke onboard
We arrived to Amman safely
Some of the passengers are men from Saudi Arabia and they cannot be next to a woman. The flight attendant was very accommodating to those passengers.
They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.
Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!
That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else
Crew was nice
We were about 25 minutes late taking off. Minimum legg space. Very uncomfortable.
See my previous comment
The seats were so mashed together i could barely get in from the aisle, there was an unexplained three hour delay, and no food service.
Super friendly staff, clean plane. Great selection of entertainment.
The line to register at the airport was 2 hours long
Entertainment,seats and overall experience
Food was terrible
Punctuality, food and drinks, friendly crew, safety
The baggage was checked at airport and was not closed all the way. It was transferred being half open and arrived half opened. I could have lost the contents of my bag.
There’s not enough room for boarding all of the passengers. No sitting only couple seats. All people boarding that flight in Moscow were standing crowded in corridor!
CREW COMFORT FOOD
BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT
Crew and Food
DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND
Food excellent. Cabin crew friendly and professional. Also very attentive.
Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt
The Crew was very helpful, they were always around and offering all kind of help.
The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.
Same crew. Really nice flight smooth and professional
Food was good. Crew nice and professional.
Landing was not so smooth.
We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!
I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare
Good seat width Great movie selection Great food and drinks Nice and large A380
The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.
Haven't flow with Air France for some time now and definitely noticed a lowering of standards
The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically.
Food was excellent, frequent and filling
The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.
The movie selection did not seem extremely varied.
Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either
The attendants took great care of us. Super smooth flight.
TV screens and movies. Food was great.
The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...
3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course
Lots of room because plane was half full
I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...
Bag check process
Service and Aircraft B777
good food, drinks, good entertainment options
Landing was a disaster
On time take off
Flight on time, and luggage was at destination. Crew OK
Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats.
Service was good and the crew was courteous and friendly
Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!
Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.
Excellent meals, excellent entertainment system, great staff
The flight is on time
Immigration waiting time is long
The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight
Airlines staff took my complaint seriously and found the bag at Hongkong airport. Later the bag was brought to SFO and delivered at my temporary stay. Very good job done.
On arrival on 10th Sep at SFO, I found one of my checked-in baggages was missing. This made me bit worried. I made a complaint to airlines staff there. Some inconveniences caused since I kept my needed cloths in that bag.
Everything! New aircraft DREAMLINER
Pushy Chinese people acting like someone is trying to take something from them!
Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better
Friendly flight, nice people
Food wasn't good.
Big delay in PEK
Not a thing
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