|juin||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 3%.|
|décembre||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 6%.|
Prix moyen pour un aller-retour
|140 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|79 €||ou moins|
British Airways a supprimé ses frais de modification et d’annulation pour les vols Lyon Lyon-Saint-Exupéry-Angleterre. Veuillez vérifier les conditions sur le site de réservation.
LATAM Airlines n’autorise pas la réservation du siège du milieu sur les vols Lyon Lyon-Saint-Exupéry-Angleterre.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols entre Lyon et Angleterre.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols entre Lyon et Angleterre est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler pour Angleterre avec une compagnie aérienne, puis repartir pour Lyon avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols Lyon-Angleterre jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Simplicity"
Points négatifs : "Not much. Outside influences not under their control"
Points négatifs : "Everything is made easy...."
Points positifs : "Simple checking with baggage etc"
Points négatifs : "More leg room"
Points négatifs : "It was freezing on the plane everyone had hoods up and coats on."
Points positifs : "Seats and legroom very good for a budget airline. Crew very good."
Points négatifs : "Boarding in Naples was dire"
Points négatifs : "Seats don't recline"
Points positifs : "Crew were good, no issues. Flight was prompt and easy."
Points négatifs : "A few too many announcements and promotions for buying stuff on board."
Points positifs : "Comfortable flight"
Points négatifs : "Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive"
Points positifs : "That it's over"
Points négatifs : "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Points négatifs : "Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived."
Points positifs : "Regular updates during flight. Food!"
Points positifs : "Nice plane and well trained crew, will fly them again, without any doubt"
Points positifs : "Boarding well organised, cfrew friendly."
Points négatifs : "Announcements too frequent and very loud."
Points négatifs : "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Points positifs : "Amazing customer service from the moment we arrived at the airport, throughout the checkin process and on the plane. Really extraordinarily amazing given that it was the Saturday of half-term. Cannot praise highly enough."
Points négatifs : "I canot think of any single fault at all."
Points positifs : "Crew are always pleasant and know how to smile"
Points négatifs : "Air con started out super hot then went rather chilly!?"
Points positifs : "Great boarding decent legroom"
Points négatifs : "Good all round - no entertainment but it’s short haul so expected"
Points positifs : "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Points négatifs : "Would have rathered a new plane, and to land ontime but only 20 mins late."
Points positifs : "Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2"
Points négatifs : "Nothing to not like. Jet2 have good planes, excellent legroom and great staff."
Points positifs : "Nothinf"
Points négatifs : "Everything"
Points positifs : "Cheap and easy."
Points négatifs : "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Points positifs : "Comfortable, friendly service on the plane."
Points négatifs : "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Points négatifs : "Could not check in online"
Points positifs : "Late at the airport but they managed to get us all through and boarded on time"
Points négatifs : "Too many steps especially at Birmingham"
Points positifs : "Crew was good, boarding was good. On time."
Points négatifs : "All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros."
Points positifs : "The crew were helpful and friendly"
Points négatifs : "Nothing to report. Very efficient"
Points positifs : "Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again."
Points négatifs : "Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised."
Points positifs : "Good flight (when we eventually got airborne. Friendly cabin crew"
Points négatifs : "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Points positifs : "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Points négatifs : "No entertainment"
Points négatifs : "Timing and space"
Points positifs : "Crew were polite, better than on the outward flight from Paris CDG to Leeds, but seemed more interested in chatting to each other than to reassure passengers about the long delays. Once underway, the flight progressed well."
Points négatifs : "When a 30 minute delay was announced (13.45 instead of 13.15), I was fairly philosophical. However, we didn't board until 13.45. Once settled in our seats, another 25 minutes went by when the plane did not move. No information's given. I asked a member of the cabin crew what was going on who said she didn't know anything. I then heard her ask (presumably the captain) on the intercom if he could make an announcement as 'passengers were enquiring' We were then informed that we would have a further delay of up to an hour. We eventually took off at 16.00, over two hours after scheduled time. Thank goodness, I had left plenty of time for my connecting train. I was equally unimpressed for different reasons with Jet2.com on the outward flight on 12 July. I will not be flying with them again."
Points positifs : "The convenience of the route"
Points négatifs : "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Points positifs : "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Points positifs : "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Points négatifs : "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Points positifs : "Another excellent flight on Jet2 , 35 minute delay but handled with such relaxed professionalism by the crew. Highley recommend *****"
Points négatifs : "Nothing."
Points positifs : "excellent legroom"
Points positifs : "Everything"
Points négatifs : "Nothing. Superb flight."
Points positifs : "On time."
Points négatifs : "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Points positifs : "First holiday with Jet2 and really impressed. My only tip would be to book a meal, as pre-booked meals are served first and the non-booked sandwiches ran out by our row. Will fly with them again."
Points positifs : "Decent legroom"
Points négatifs : "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Points positifs : "Boarding was relatively painless. Although as always we seemed to end up in the crèche part of the cabin."
Points négatifs : "Having to switch off all electronics while the seatbelt sign is on believe bags in the last century. Even a kindle! This is just ridiculous."
Points positifs : "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Points positifs : "- Boarding was quick and effortless - Customer service was excellent from both ground staff and in flight team - No niggly baggage rules - Fair prices for in flight meals and snacks A huge thank you to Jet2 for providing an excellent service at fair prices"
Points négatifs : "Nothing"
Points positifs : "Short check in, good leg room in seats"
Points négatifs : "Overpriced food"
Points positifs : "Delayed boarding, taking off, landing, and then getting from plane to gate"
Points positifs : "Have drag A1 do great space, all in timd"
Points négatifs : "Nothing"
Points positifs : "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Points positifs : "Sièges trop petit sur les nouveaux avions, pas d'écrans de divertissement donc on s'ennuie vite pendant 2h"
Points négatifs : "Repas gratuit ou collations, prise qui fonctionnent pas et divertissement"
Points positifs : "I didn’t like anything"
Points négatifs : "The female FA gave me an attitude when I asked about moving to a window seat"
Points positifs : "Older aircraft; no charging or internet. However, I was able to stretch out and sleep due to the aircraft not being full. The crew was great!"
Points négatifs : "The flight was very late to take off. The aircraft could be improved with charging outlets for smartphones/computers, and Internet. I was offered food and beverage, without knowing these were not free. For the cost, the size and quality was poor."
Points négatifs : "Primind bagajele"
Points positifs : "Nice crew."
Points négatifs : "These jerks delayed our flight because our plane was late in arriving. Fine. They give us zero information on what’s going on as we stand in line forever. Then they load us onto the jet and apologize for the delay. Then the jerks announced a new delay. This time a flight in Palermo had technical difficulties, so we would take on their passengers. After another hour sitting in this tin can and our own flight passengers now missing there connections due to this double delay the pilot announced he has no clue what’s going on. He hasn’t heard from the company!!! The passengers were mad! Another time elapsed. Captain says we can’t wait. Let’s go. Now half of us missed our connections!! Air Malta I have a message to you. Clean up your unprofessional act. I get it that a flight had delays but then you did the same thing to us!! I’m pissed at your holier than thou attitude. You were 100% unprofessional."
Points positifs : "Prompt boarding"
Points négatifs : "No complementary drink or snack"
Points positifs : "Le confort à bord"
Points négatifs : "L'embarquement et le retard du vol"
Points négatifs : "Both times into Rome we had to wait on the tarmac for stairs. Either get more stairs or book fewer flights. The planes get hot in July while you wait endlessly on stairs."
Points positifs : "Bad seats, too small"
Points négatifs : "3 hours late taking off"
Points négatifs : "Check in was a mess. I paid for a seat but was given a seat at the back. Fortunately, I had the print out and insisted to Ck it."
Points positifs : "Pleasant crew. Clean plane."
Points négatifs : "Leaving on time (we were an hour late because of a discrepancy between number of passengers checked and number on board.) Would be nice to have at least a complimentary bottle of water."
Points positifs : "Boarding process was smooth and the flight was on time."
Points négatifs : "LONG lines to check bags at the Malta airport. Limited leg room on the plane. Checking bags is expensive."
Points positifs : "It was only an hour and a half from Rome"
Points négatifs : "It wasn’t clear that my fare did not have free check in luggage. Check in luggage was very expensive! It’s going to cost me double what I paid my flight just to check in one piece of luggage in both directions."
Points positifs : "Fare itself is very reasonable for distance."
Points négatifs : "Baggage fees are ridiculous! I paid double the cost of the actual flight for my checked bag. Have never had this happen in 25 years of travel. Is Air Malta becoming Ryan Air?? Staff couldn’t seem to get food service down. Constant running up and down aisle trying to sort out and sandwiches. Trying to nap on aisle seat with constant shouting was impossible. Seatbelt sign also sounds alarm constantly."
Points positifs : "Nothing"
Points négatifs : "Everything"
Points positifs : "Flight attendants"
Points négatifs : "Food was awful"
Points négatifs : "Peu de place pour les jambes. Décollage avec une heure de retard sans explication. Un mini-sandwich en guise de repas."
Points positifs : "Professionalism"
Points négatifs : "Food"
Points positifs : "nothing"
Points négatifs : "no legroom, no business class (while i payed for it), awful food, no business class lane, no space for luggage"
Points positifs : "Very nice flight. Great service and a lot of seat room"
Points positifs : "I got to where I needed to go."
Points négatifs : "Herded on to overcrowded buses to and from tarmac. Seats horrible. No worth the trip to Malta. Go somewhere else"
Points positifs : "The security process at the airport was the best and fastest I have had. Flight was however delayed. But flight was short and enjoyable."
Points négatifs : "The delay of the flight could have been handled better. We were not advised why it was late or anything. But overall experience was good. Thanks"
Points positifs : "The flight itself was fine. We have taken this flight several times and have never had any major issues. Seattle has improved its arrivals hall, so clearing immigration and customs is much quicker than it used to be."
Points négatifs : "Navigating Heathrow when changing terminals is horrid. I have no idea why they make you go through security again when you never leave a secure area. Always allow at least 2+ hours for a transfer. When boarding this flight usually does not have a gate. It is necessary to take a. Is to the plane and walk up the stairs, which seems like unnecessary delays."
Points positifs : "The short flight."
Points négatifs : "I guess they are having problems getting flights out on schedule I had a long wait coming from the US and they added another 2 plus hours of wait at Heathrow....."
Points positifs : "Fast, easy, and comfortable flight, with a friendly crew."
Points négatifs : "For this flight, the line of people to board stretched outside of the gate- it was not possible to wait inside the gate. Once we were checked in we had to shove our way onto an overcrowded bus for transport from the gate to the plane. More buses are needed when ferrying people by bus from the gate to the plane, in general (not just on this flight)."
Points positifs : "Quick and easy boarding"
Points négatifs : "Food and no entertainment, crew was not consequent with safety rules."
Points positifs : "Friendly attendants on roomy older plane."
Points négatifs : "The "snack" was a very unappealing tuna sandwich which was basically an empty bun, but no one is on that flight for the food anyway. The entertainment monitor was broken, but again, it just didn't matter."
Points positifs : "Tea and coffee should be included not you have to buy it!"
Points positifs : "Sièges confortables avec beaucoup de places pour les jambes"
Points négatifs : "Juste un petit sandwich comme repas"
Points positifs : "Excellent service and a delightful crew."
Points positifs : "Comfortable flight. Polite and friendly team."
Points positifs : "We thank Airmalta's Mr. Godwin Grech for his great hospitality and courtesy during the flight."
Points positifs : "Really happily uneventful ride."
Points négatifs : "The passport control at Heathrow airport (for this airline) was beyond horrible. There were queues leading to even longer queues and we were two hours waiting to reach the passport control desk. It did take the edge off flying into this particular terminal in Heathrow."
Points positifs : "1. The Flights Attendents we unfriendly and inpatient."
Points négatifs : "1-No entertainment 2-No wifi 3-Seats extremely close 4-Food awful, sandwich was soggy 5- Only water is complimentary 6-No frequent flier of US airlines for frequent flier points 7-Lost bag due to the tag being ripped off"
Points négatifs : "Late boarding. Later take off. Even later arrival (no gate available)."
Points positifs : "Boarding was easy, check in online to save time and get a better seat"
Points négatifs : "No entertainment and seats are small"
Points négatifs : "Most limited legroom ever."
Points positifs : "It was for the most part on time."
Points négatifs : "Basically a mostly-on-time bus in the sky. Both trips there were issues with soap in the bathroom. The first time: a shared hotel bar. The second: no soap at all. Food awful (tuna sandwiches for everyone served in a closed tube hurtling through the air not my idea of a good time) but it was a short flight from Amsterdam to Malta so whatever."
Points positifs : "Relatively on time. Friendly crew."
Points négatifs : "Only had a bar of soap for the bathroom for everyone to use. Didn't seem very hygienic."
Points positifs : "It was a short flight, so we didn't have a meal or anything like that. But all in all the service was fine."
Points positifs : "The friendly staff at check in and at the boarding gate."
Points négatifs : "The food it far from satisfactory."
Points négatifs : "Flight was very delayed"
Points positifs : "I had a row to myself and it was a pleasant and uneventful flight."
Points négatifs : "The sandwiches looked cold and tasteless."
Points positifs : "The crew were uplifting and ready to serve. Genuine smiles and greetings. Take off & landing were very smooth. The aircraft I was in did the job well."
Points négatifs : "The seats are crammed with each other. I feel sorry for the big guy next me. He couldn't even move. The check in was not smooth and we have to wait a couple of times. No greetings,no smiles. Overall experience is just ok."
Points positifs : "Flight was on time, Staff was courteous"
Points positifs : "On time. Crew is very friendly. Smooth."
Points négatifs : "At the time of boarding, the plane was delayed for one hour and a half. Then when we were ready to board again, another delay of 20mim, then 25 min more. We ended up being 2h50 min late. At the end, the crow didn't even call us to inform we were boarding, we had to come at the gate regularly to see the changes."
Points positifs : "All was just great and on time"
Points positifs : "Crew on board was hard working and polite."
Points négatifs : "Ground personnel not friendly at all at Heathrow. Plane was totally crowded and bathrooms were unavailable for long periods of time. People stood in the aisles throughout the flight and blocked the aisles, even for the crew. Have to say though, that the plane was full of football fans travelling to Malta for some game."
Points positifs : "Really nice crew and quite good food"
Points négatifs : "BA business cabin "suite" concept makes the whole thing feel cramped and narrow, not to mention very inconvenient to move through with luggage (or at all). A serious miss from the BA interior designer."
Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"
Points positifs : "."
Points négatifs : "Le procédé d’embarquement"
Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."
Points positifs : "L’équipage"
Points négatifs : "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"
Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"
Points positifs : "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Points négatifs : "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"
Points positifs : "amazing crew"
Points négatifs : "nothing it was perfect"
Points négatifs : "Une collation gratuite pendant le vol"
Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."
Points positifs : "le personel etaient aimable et souriant"
Points négatifs : "nous avons eu un delay"
Points négatifs : "pas de boisson ni nourriture offerte"
Points positifs : "la ponctualité, l'accueil"
Points négatifs : "pas de boisson ou nourriture offerte"
Points négatifs : "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"
Points négatifs : "ne pas etre entre deux inconnus"
Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"
Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Points négatifs : "Une heure de retard au départ de Genève ."
Points négatifs : "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."
Points positifs : "Personnel souriant et accueillant"
Points négatifs : "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"
Points positifs : "Les films"
Points négatifs : "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"
Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."
Points positifs : "Une fois à bord, confortable et efficace"
Points négatifs : "Retard de 30min maos ce sont les aléas de l'aérien..."
Points positifs : "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Points négatifs : "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"
Points positifs : "The movie selection."
Points négatifs : "2 hours stuck on the plane before leaving from London to Columbus, in flight entertainment had to be restarted twice on same flight. I missed my connection to Madrid from Chicago because the airline lost the plane that was already at Chicago. My luggage arrived in Lyon 3 days late and I was never given any information on reimbursement for the clothes and toiletries I had to buy."
Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."
Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."
Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"
Points négatifs : "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"
Points positifs : "More room than usually, almost comfortable"
Points négatifs : "Seats were uncomfortable for a 6'1" , 216 lb person."
Points positifs : "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"
Points positifs : "Pro et en règle sur les timing et prestations"
Points négatifs : "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."
Points positifs : "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Points négatifs : "j'aurai aimé avoir la traduction en français car je n'ai rien compris"
Points négatifs : "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"
Points négatifs : "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"
Points positifs : "Le personnel très avenant et souriant."
Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"
Points négatifs : "Embarquement un peu brouillon et vol en retard"
Points positifs : "Those beautiful British accents (ok English spoken properly)"
Points positifs : "La ponctualité, la nourriture, le choix de films"
Points négatifs : "Rien"
Points négatifs : "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."
Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"
Points négatifs : "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"
Points négatifs : "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"
Points négatifs : "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"
Points positifs : "La propreté le confort"
Points négatifs : "Rien"
Points positifs : "Hôtesses sexy et personnel très polis et accuillant"
Points positifs : "Bien dans l'ensemble!"
Points négatifs : "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"
Points négatifs : "Flight delay"
Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."
Points négatifs : "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Points négatifs : "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."
Points positifs : "NA"
Points négatifs : "Don’t delay flights that messed my return"
Points négatifs : "This flight was cancelled"
Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"
Points positifs : "Arriving ahead of time"
Points négatifs : "Too hot in the plane"
Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."
Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"
Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"
Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"
Points positifs : "Sympatique"
Points négatifs : "L'embarquement."
Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."
Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"
Points négatifs : "Le retard et la prise en charge à l'arrivée"
Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."
Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"
Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."
Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"
Points positifs : "I like the staff and the generous host of them"
Points négatifs : "The price was not matching the benefits of the ticket because it was without check in bag (luggage) and every single thing you have to pay The type of aircraft there are using its too small business class is very poor nothing to compare with other company."
Points positifs : "Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag"
Points négatifs : "The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged."
Points négatifs : "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Points négatifs : "A porter checked our bags at the gate without asking us whether we were traveling beyond London, so the bags were never transferred to the transatlantic flight nor did they arrive in SF. It wasn't necessary to check them because there was plenty of room in the overhead bins when we got on the flight. We immediately asked a flight attendant to help when I realized they might not go through and he said he spoke to someone who caught and tagged the bags to go through, but it still didn't happen. It would have been easier if he had just brought them to us on the plane. Another women's bag was taken with all her baby supplies and bottles in it for a 16-hour travel day. Very frustrating for all of us."
Points négatifs : "Mistake Kayak or its subcontractor made in listing the name of my wife incorrectly. This created a real hassle in getting a boarding pass in her name"
Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"
Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."
Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"
Points négatifs : "1h15 de retard"
Points négatifs : "Bagage abîmé en soute"
Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"
Points négatifs : "Food could have been better."
Points positifs : "Rien !"
Points négatifs : "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."
Points positifs : "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Points négatifs : "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."
Points positifs : "Everything abou the airline. The boarding was quick, the flight crew were wonderful, the flight was clean and smooth."
Points négatifs : "Passengers moved their seats all the way back without considering people behind them. Very small leg room."
Points positifs : "Rapidité du vol"
Points négatifs : "Pas de confort, siege payant, valise facturee payante"
Points négatifs : "There was no complimentary water or beverages"
Points positifs : "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Points négatifs : "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."
Points négatifs : "Very pleased with overall service and hospitality"
Points positifs : "Flight on time"
Points négatifs : "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"
Points négatifs : "Upon boarding the aircraft was really hot, I was sweating in my seat... I did not receive any complementary drinks or snacks."
Points positifs : "Movies, no delays"
Points négatifs : "Luggage was not documented correctly to my final destination by Iberia"
Points négatifs : "Very limited room to move. Rather impersonal"
Points positifs : "Nothing"
Points négatifs : "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Points positifs : "Nothing"
Points négatifs : "No free snacks or drinks"
Points négatifs : "Chair design very uncomfortable. Food was for sale - I find that really cheap. It's a two-hour flight. Drinks and snacks should be part of the package."
Points positifs : "Easy check in and comfortable seats"
Points positifs : "Flight attendant didnt help to pup up my luggage; even water was not free"
Points positifs : "The flight delayed for 2hours. I required the blanket but it was used with lots of hairs not really hygienic. The crew was not friendly and kind of rude."
Points négatifs : "Seats are tiny. No legroom."
Points négatifs : "Too little time to connect with another flight at Heathrow. Missed my connecting flight. Why is there an additional security checkpoint at Heathrow when you've already been thru security at another airport? Poor design for international arrivals."
Points négatifs : "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Points négatifs : "could not be delayed"
Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"
Points négatifs : "One hour delay"
Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Points positifs : "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Points positifs : "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Points négatifs : "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Points positifs : "I canceled the flight 6 weeks ago, no refund issued."
Points négatifs : "I canceled the flight 6 weeks ago, no refund issued."
Points positifs : "Boarding was quick and we arrived on time."
Points négatifs : "When getting to Bucharest we were taken by bus and didn’t have a gate."
Points positifs : "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Points négatifs : "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Points positifs : "Stupid survey can’t eliminate category that doesn’t ajgpply"
Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Points négatifs : "flight delayed by more than 1 hour"
Points négatifs : "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"
Points négatifs : "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"
Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Points positifs : "Flight Attendants very good"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Points négatifs : "The plane seemed very old, toilet in poor condition."
Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Points positifs : "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Points négatifs : "Serive to pay extra luggage very very slow"
Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Points positifs : "Le service et le personnel au top"
Points négatifs : "Le personnel qui ne parle pas français L'embarquement par une seule porte"
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"
Points positifs : "company gave out free drinks and snacks"
Points négatifs : "They change the fly departing time with 12 hours before I was flying"
Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Points positifs : "Every thing."
Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Points positifs : "On time ,clean aircraft..."
Points négatifs : "Crew was very serious...a smile can make a difference....."
Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Points négatifs : "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."
Points négatifs : "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Points positifs : "Arrived early to destination"
Points négatifs : "Lack of entertainment also limited drinks"
Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"
Points négatifs : "Rude crew, not organised work , not enough space for legs"
Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."
Points positifs : "The food they offer to purchase. Easy check in at the airport."
Points négatifs : "Better seat pitch. I'm not a tall man, but the space is very small."
Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"
Points positifs : "On time , crew good... no complaints"
Points positifs : "free breakfast great staff"
Voilà pourquoi :
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À KAYAK nous ne fixons pas les prix, il nous est donc impossible de garantir des produits et services vendus par d’autres compagnies.
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Pourquoi les prix ne sont-ils pas exacts à 100% ?
Le prix des billets d’avions, chambres d’hôtels et véhicules de location varie fréquemment. Il est également probable que plusieurs personnes tentent de réserver la même option de voyage en simultané. C’est pourquoi il se peut qu’occasionnellement, certains prix ne soient plus disponibles.
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