Trouvez des vols pas chers Madrid - Miami

Points négatifs : "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"

Points négatifs : "Excelente fly"

Points positifs : "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Points négatifs : "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."

Points négatifs : "The travel has bien good"

Points positifs : "The crew was wonderful and as far as airplane good goes, it was great."
Points négatifs : "Leg room"

Points négatifs : "Best company and the 380 is amazing."

Points négatifs : "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "The food was better than most other airlines"
Points négatifs : "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Airy plane. on time. Good service. Flight wasn't full"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "Food and boarding"
Points négatifs : "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points positifs : "Accueil, service etc... parfait"
Points négatifs : "La ponctualité, les services à bord, la propreté des avions"

Points positifs : "Rien de spécial. Sandwich passable"
Points négatifs : "Tous nos vol aller et retour étaient en retard"

Points positifs : "Boissons, sandwhich"
Points négatifs : "Équipage froid, manque de motivation, siège pas très confortable"

Points positifs : "Sandwhich et boissons, équipage gentil"

Points positifs : "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Points négatifs : "La nourriture, très industrielle et jambon très chimique."

Points positifs : "Le dîner, les films au choix, la propreté des toilettes."
Points négatifs : "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Points négatifs : "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Points positifs : "Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic"
Points négatifs : "Best flight I’ve ever had. Need to have this many people on the plane every time"

Points positifs : "Good"
Points négatifs : "Repas gratuit"

Points positifs : "Departed and arrived on time"
Points négatifs : "Stop the sardine can treatment of passangers"

Points positifs : "Respect des horaires, gentillesse du personnel"

Points positifs : "Très bien. Bon accueil et à l'heure."

Points positifs : "Le service. Et le confort"

Points positifs : "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Points négatifs : "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Points positifs : "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Points négatifs : "We took off late and arrived even later so we had to run to get to the next plane"

Points négatifs : "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Points négatifs : "Food, no option asked just served from Helsinki to Miami. Entertainment system was not working and later had only limited options."

Points positifs : "Good food, two hot meals."
Points négatifs : "Unfortunately the flight was done by HiFly , not Finnair. Boarding took almost two hours, the whole flight crew behaved is if they were doing everybody a favor by being there. Entertainment options included like 6 movies and 2 tv shows, only 2 movies were more or less new, not much for a 10.30 hour flight. We really enjoyed our experience on the outbound flight with Finnair and were looking forward to this flight also, but Finnair didn't service this flight."

Points positifs : "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Points négatifs : "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."

Points positifs : "..."
Points négatifs : "...."

Points positifs : "Upgrade to business class was fantastic given my then physical condition. Wheelchair assistance to and from airplane smooth and courteous, food and all of service on board fantastic."

Points négatifs : "Boarding was horrible. We could not get anyone to confirm a gate, then we were delayed and finally bused into the middle of the tarmac for boarding. A lack of information was extremely stressful and unsatisfying."

Points négatifs : "food was about the worst I have seen (with special mention to the coffee served as it was def the worst even for airplanes standards) could not check in online ( web would not allow me)"

Points positifs : "Food and crew"
Points négatifs : "Nothing"

Points positifs : "None of it."
Points négatifs : "Not getting aisle seat, unpleasant passengers sitting next to me (making faces when I wanted to go to the lavatory from the window seat), group of noisy, drunk and rude young women behind.."

Points positifs : "The crew was great. The plane was either fairly new or recently refurbished. The new thinner padding on the seats was not a problem at all. For an inexpensive flight they gave a good value."
Points négatifs : "The food was decent but not special."

Points positifs : "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Points positifs : "Boarded, departed on time arrived early. Food was good snd served timely. Attendents were very friendly"

Points positifs : "Staff was nice. Seat was standard."
Points négatifs : "Small movie selection."

Points positifs : "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"

Points positifs : "It was an Iberia flight, sold by Finnair. Pretty full but I had two seats by window to myself. I really liked the personal entertainment system at each seat, with lots of choices for viewing and listening, plus usb port for charming my phone. Food was not bad for economy class airplane food. Crew was efficient."
Points négatifs : "A bit cramped - could have used more leg room. But not the worst I've had."

Points négatifs : "I had a seat on an aisle, which was good. But, the TV / video screen did not work. Luckily there wasn't a passenger next to me, and I used that screen. I told the steward, but never got help with the screen. I had to " Lean " for the 9 hours. The bathrooms became gross after 5 hours. I don't need to explain."

Points positifs : "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Points négatifs : "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Points positifs : "The crew members were very helpful and kind. Seats are okay. The music selection was pretty good."
Points négatifs : "If you are not planning to sleep, bring your own book, tablet and earbuds! The airplane has no individual screens for entertainment, only tiny drop-down screens."

Points positifs : "The crew was very nice and gave us a $10 meal vou"
Points négatifs : "The long delay wasn't great."

Points positifs : "The Movies"
Points négatifs : "The stewardess could have been nicer. Very rushed, they were polite but just rushed! Also the lack of CLEAR English speaking crew!!!"

Points positifs : "Punctual and very good service from friendly crew"
Points négatifs : "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"

Points positifs : "Good service, on time, friendly and helpful flight attendants."

Points positifs : "I liked the price."
Points négatifs : "It's all crammed but given the price I can't complain"

Points positifs : "Best price from Dallas to Barcelona, and then Madrid to Dallas."

Points positifs : "We got there"
Points négatifs : "No way to get seat assignments until 4 hours before flight"

Points positifs : "Direct flight"
Points négatifs : "Service onboard was terrible. Very rarely saw the crew, constantly had to go up and and ask for a drink. 11 hour flight only offered drinks with the meal service..."

Points positifs : "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
Points négatifs : "nothing to dislike about the experience"

Points positifs : "For the first time ever I had a flight on British Airways where I did not feel like I wanted to choke somebody at the end of the flight - so I was pleasantly surprised at this particular BA flight."
Points négatifs : "BA gates in NYC are abysmal - the entire terminal is... Why are the restaurants advertising being open to some specific time (well prior to the departure of this flight) yet then have staff holler at you that they are closed when you try to go in well before that time. It would have been very nice to have been able to sit down and have some dinner prior to the flight, but the rudeness of both of the two restaurants and their staff was worthy of the notoriety of NYC attitudes (which I don't generally see in mainstream NYC society)."

Points positifs : "The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection."
Points négatifs : "Seats did not recline properly, were not comfortable and very hard and hard on the bum."

Points positifs : "Is old aircraft. Few tv in all the airplane. My system didn't work"
Points négatifs : "I will not fly again with this American airline"

Points positifs : "The crew went above and beyond to cater to everyone during this long long flight, they were really sweet, moving people around for more comfort if needed. Hadn't seen such a caring crew in a long time. Thank you to the Miami based crew, they were amazing !"
Points négatifs : "Inflight entertainment....AA NEEDS to get individual screens in economy."

Points positifs : "Good American Arline's crew"
Points négatifs : "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."

Points positifs : "The food and Cava were excellent. So were the friendly staff."
Points négatifs : "Seats slightly too small, but thankfully not as bad as American Airlines on the way over: that was horrible!"

Points positifs : "food and crew"
Points négatifs : "Poor entertainment offer (no quality movies and not varied options-not classic movies!!). Interactive device menu not working properly or at all. Outraging policy to offer more bookings than available seats that turned out into my wife and me being put in standby when we had purchased our tickets last July. Waiting for 30-40 minutes to claim our baggage to know it had been left in our origin destination in the end so it would probably be delivered 2 days later since the next flight would arrive the following day but late in the evening and more time wasted on the lane to claim for it that caused to miss our connecting train that would take us home and we had to wait for another hour to take the next so we finally got home 2 hours later than expected. We will never use again another company from the one world alliance."

Points positifs : "The crew was very helpful and the entertainment was updated."
Points négatifs : "Philadelphia airport services were terrible: - immigration processing was too long and took more than one hour dur to out of service customs machines and insufficient immigration personnel. - luggage handling at the airport careless and resulted in the breaking of some of my belongings."

Points positifs : "Entertainment system was awesome and worked very well. Crew was very nice."
Points négatifs : "Bathrooms were very dirty. But I didn't visit them til near the end of the 10 hour flight. That would be why. Our flight took off 1.5hrs late due to plane air conditioning problems."

Points positifs : "Very good flight"

Points positifs : "I liked the food and the service. It was a packed plane but I was well attended to. Would fly again."
Points négatifs : "Slightly long line at the Madrid airport for check in. I wasn't able to check in online but I got there early and it wasn't an issue."

Points positifs : "Pleasant helpers moved me through the maze and queues"
Points négatifs : "Airport is vast. Transport to T4Satellite left me in nowhere land for a long time. Had longer layover which was fortunate."

Points positifs : "This flight, the crew was very friendly and helpful."
Points négatifs : "The food is bad"

Points négatifs : "It was operated by Iberia , and Iberia never let u check in or choose your seat online."

Points négatifs : "The flight from London to Miami was great! The one from Miami to Las Vegas was awful. No seat-back entertainment screens, not power outlets so you could watch on your own device, one bottle of water for a five hour flight, and ride, inattentive cabin crew. I should point out that while I booked through BA, both flights were operated by American Airlines."

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points positifs : "Siege correct sans plus, et non inclinable"

Points positifs : "RAS"
Points négatifs : "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Points négatifs : "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Points positifs : "La qualité de l’a380"
Points négatifs : "L’espace dans l’a330"

Points positifs : "Got from one place to another"
Points négatifs : "Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!"

Points négatifs : "Gros retard. Mauvaise communication."

Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Points positifs : "Nice plane, good food"
Points négatifs : "Noncomplaints"

Points positifs : "service de l'equipage"
Points négatifs : "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"

Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points négatifs : "pas de boisson ni nourriture offerte"

Points positifs : "la ponctualité, l'accueil"
Points négatifs : "pas de boisson ou nourriture offerte"

Points négatifs : "Vol British Airways opéré par American Airlines - Place aux jambes insuffisant, repas médiocre, hôtesses peu souriantes"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "It left when I needed it to"
Points négatifs : "Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful."

Points positifs : "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Points négatifs : "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Points négatifs : "Une heure de retard au départ de Genève ."

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points négatifs : "25 min de retard pour le décollage"

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Embarquement rapide"
Points négatifs : "Pas un verre d'eau de servi, même pour mon enfant."

Points positifs : "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Points négatifs : "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points positifs : "Sièges super confortables, calme, bon service, bon repas..."
Points négatifs : "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"

Points positifs : "Horaires respectés"
Points négatifs : "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Points positifs : "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Points négatifs : "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Le vol en general"
Points négatifs : "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Points positifs : "Nothing"
Points négatifs : "Delayed my flight connection was missed and ba said they put me on another flight but they never did"

Points positifs : "Great!!!"

Points négatifs : "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Points négatifs : "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Points positifs : "It was a short flight but everyone was proper and professional, as I like!"
Points négatifs : "Nothing really"

Points positifs : "Le personnel très avenant et souriant."

Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Points positifs : "Tout a bien été"
Points négatifs : "Rien"

Points positifs : "Large plane operated by Iberia"
Points négatifs : "Uninspiring food"

Points positifs : "Le staff"
Points négatifs : "Pas de collation sans payer"

Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Points négatifs : "No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful."

Points positifs : "Journaux en libre service en salle d'embarquement"
Points négatifs : "Pas de divertissement. Snack et boisson payants en classe éco."

Points négatifs : "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Points négatifs : "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"

Points négatifs : "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"

Points positifs : "Bien dans l'ensemble!"
Points négatifs : "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Points positifs : "The crew was very attentive, serving food, drinks and water very often"
Points négatifs : "A 7 hour flight took 10+ hours. Plane was very old, very poor entertainment system, tiny screen, no place to charge your electronic devices, very narrow seats, poor leg room. I can go on but I will stop here."

Points positifs : "Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!"
Points négatifs : "Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke."

Points négatifs : "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Points positifs : "Nothing"
Points négatifs : "Food and personnel attitude."

Points positifs : "Premium economy is a great way to travel"
Points négatifs : "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"

Points positifs : "The crew was very attentive"
Points négatifs : "Food and seat comfort"

Points positifs : "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Points négatifs : "The lack of education and polite of the Stewart is a minus on that airline"

Points négatifs : "This was in no way a legal connection for an international flight - we had only an hour to get from our flight onto the plane going through customs and everything else - we have Global Entry otherwise there is no way in the world we would have made our flight and ou bags did not make it."

Points positifs : "Personnel gentil"
Points négatifs : "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Points négatifs : "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Points négatifs : "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Points négatifs : "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Points positifs : "Vol a l'heure Personnel avenant"
Points négatifs : "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Points positifs : "Sympatique"
Points négatifs : "L'embarquement."

Points positifs : "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Points négatifs : "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Points positifs : "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Points négatifs : "Le personnel de sol était très mal"

Points négatifs : "Le retard et la prise en charge à l'arrivée"

Points négatifs : "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Points négatifs : "Why you have to charge for the bags ?"

Points négatifs : "All the luggage did not arrive I hope to get it. Also when"

Points positifs : "Food and entertainment were okay."
Points négatifs : "Iberia was unable to ticket us all the way through to our final destination when we checked-in at our origin (Faro). We then had to go through an arduous process to get handwritten boarding passes in Madrid. This put us at the end of the line for boarding. Then the gate agent refused to let us board because the boarding passes Iberia customer service wrote and stamped didn’t have ticket # on ithem. The gate agent made it clear that it was all on me to go back to the agent at customer service to get it addressed and make it back in-time. The other passenger was my 80 year old mother who a I had to leave unaccompanied at the gate so i’d have some chance of running across the terminal and making it back in-time, which fortunately I did. The complete lack of interest in helping or even acknowledging that this was their mistake is the reason why I will never fly Iberia again."

Points négatifs : "We never made it to this part of our flight because our Budapest to Madrid flight was canceled due to faulty AC system. We were boarded In Budapest and about two hours later they made as deplane after sitting in the hot plane for two hours. It was around 10 PM and no food was available at the airport, so I could not feed my four-year-old son ."

Points positifs : "Everything was perfectly...nice crew"

Points positifs : "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Points négatifs : "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Points négatifs : "The seat very tight"

Points positifs : "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Points négatifs : "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Points négatifs : "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"

Points positifs : "Overhead storage was generous. Being able to check flight progress while in the air."
Points négatifs : "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Points positifs : "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Points positifs : "Never happened. Missed because of security. Have no idea where our luggage is. Everybody gives us a different story"

Points positifs : "Équipe que je plains d'ailleurs."
Points négatifs : "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Points positifs : "The flight was a smooth one."
Points négatifs : "One flight attendant was quite rude."

Points positifs : "Current movies, fliggt attendances were nice."
Points négatifs : "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Points positifs : "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Points négatifs : "n/a"

Points positifs : "Nothing"
Points négatifs : "Iberia allows kids to abuse other passengers. I asked a flight attendant to stop this abuse after I was bumped in head a number of times by a kid that was jumping across a row a seats in front of mine ,the flight attendant told me that I should tolerate this abuse because it was from a kid,then proceeded to tell me that if I did not want to go throughout this abuse ,I should fly in a private plane. I felt irate at such response from a flight attendant and responded that I will never fly Iberia again. I wanted the attendant to talk to the parents and ask them to control their kid from abusing the adjacent passengers.I felt the impulse to talk to the crew chief but decided against it simply because I would do them a favor if they listened. Truthfully I think carriers with such attitudes deserve to go bankrupt and I hope they do."

Points positifs : "our flight was late into MAD but they held our connecting flight to MIA, so we could make it."
Points négatifs : "The crew was not good at all. there was no water service, one had to go to the kitchen and beg for water. in particular the male crew was not happy to help with anything. the snack before landing was served 45 mins before arrival so everything had to be rushed. Crew soiled a half empty can of soda on me, and didn't even apologize. Our luggage missed the flight to MIA and we were told it would be delivered to our house the next day between 7pm and 8pm. it never showed. I called customer service and they could not tell me anything. Horrible experience"

Points négatifs : "Madrid to Tampa... Got the nursery. Lots of crying babies... must be immigrating to the US. Why don't they put all people with babies at the rear so the rest of us can nap? Not IB's fault, the customs at Miami came to a halt for an hour. 2000 people standing in line, missing connections. There was a shift change, most employees didn't show up for work. was told 'It's a special day'. Fortunately I was at the head of the line. A few of us were routed to someone who was surprised to see US citizens. As a consequence, the always slow MIA failed to transfer my luggage. Still waiting for it... Air travel is such a pain these days. I'm sure more would fly if it wasn't such a hassle."

Points négatifs : "movie selection very poor"

Points positifs : "Once I made it to the other side of the airport it was good no wi fi on a long flight"

Points positifs : "Good on board movies."
Points négatifs : "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Points positifs : "Embarquement efficace"
Points négatifs : "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Points positifs : "Vol correct et à l’heure"
Points négatifs : "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Points négatifs : "No pudimos volar a Miami nuestro destino final,porque al llamar a Iberia desde Venecia(horas antes que saliera nuestro vuelo),para informales que por llegar a bordo de un crecuro y no permitrisele a este entrar al puerto por motivos de la neblina,no llegariamos a tiempo a nuetro 1er vuelo con ellos,y nos dijeron que perdiamos la posibilidad de tomar este segundo al otro dia,17 horas despues,donde solo nos ofrecieron la posiibilidad de otro para 3 dias despues y a un precio demasiado alto,nos sentiemos muy poco ayudados y muy disgustados con esta aeorolinea."

Points négatifs : "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Points négatifs : "1h15 de retard"

Points positifs : "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Points négatifs : "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Points négatifs : "Bagage abîmé en soute"

Points positifs : "Entertainment was great. Nice choice of movies, and boarding was easy."
Points négatifs : "The space in the cabin left something to be desired compared to most transcontinental flights I've been on. Atmosphere was stuffy and hot."

Points positifs : "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Points positifs : "The amability of the crees"
Points négatifs : "All was excellent"

Points négatifs : "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Points positifs : "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Points négatifs : "Plus ou moins tout, et au moins donner un repas correct."

Points négatifs : "Nothing, it was better than most other airlines"

Points positifs : "2 free checked bags"
Points négatifs : "Very long wait time."

Points positifs : "."
Points négatifs : "Pas de retard !!!"

Points négatifs : "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Points positifs : "Flight didn’t happen"
Points négatifs : "Transfer to other airline was abysmal"

Points positifs : "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Points négatifs : "The entertainment could definitely be better. Newer screens, and more options."

Points négatifs : "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Points positifs : "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Points négatifs : "La proposition de sandwich Un peu de retard au décollage"

Points négatifs : "Départ à l’heure"

Points positifs : "Personnel de bord souriant et au petit soins. Avions propre"
Points négatifs : "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Points positifs : "Avion propre et moderne Personnel à l'ecoute"
Points négatifs : "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Points positifs : "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Points négatifs : "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Points positifs : "Très bonne place attribuées, peu de monde dans l’avion."
Points négatifs : "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Points positifs : "Rien. Nous n'avons pas eu accès à notre vol."
Points négatifs : "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Points positifs : "La place pour les jambes"
Points négatifs : "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Points positifs : "The crew was nice in the cabin."
Points négatifs : "The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons"

Points positifs : "Le personnel de bord était sympathique."
Points négatifs : "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Points positifs : "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Points négatifs : "All was perfect! Thank you."

Points positifs : "-"
Points négatifs : "-"

Points positifs : "Bien organisé"
Points négatifs : "Pas d’ecran Disponible pour regarder des films"

Points positifs : "Petite Collation appréciable"
Points négatifs : "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Points négatifs : "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Points négatifs : "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Points positifs : "All!!"
Points négatifs : "Nothing."

Points positifs : "Decent boarding and un-boarding, a small sandwich during the flight"
Points négatifs : "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Points positifs : "The better question is what did we not like."
Points négatifs : "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"

Points positifs : "Nothing"
Points négatifs : "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."

Points négatifs : "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Points négatifs : "The marked delay"

Points positifs : "The pilot could fly the plane."
Points négatifs : "The servers were rude."

Points positifs : "Tap est une tres bonne compagnie un des meilleurs en Europe"
Points négatifs : "Rien vraiment toutcest bien passer dans l'ensemble"

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Points négatifs : "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Points négatifs : "Pas assez de place pour les jambes"

Points négatifs : "la nourriture le siège cassé le manque de film en français"

Points positifs : "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Points négatifs : "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."

Points négatifs : "Enregistrement des bagages a Nice avec 1/2h de retard, embarquement avec 45 min de retard... Porte du cockpit constamment ouverte pendant le vol... Pitoyable !!"

Points positifs : "Équipage très aimable"
Points négatifs : "Tout le monde dans l'avion avait de l'air mais d'une température bien trop chaude. Les grands bagages cabines mis en soute n'ont pas été redonner à la sortie de l'avion, obligé d'attendre au tapis roulant de l'aéroport avec les autres bagages plus imposant.... Sièges inconfortable et, en faisant 1m85, tête entière dépassant du siège..."

Points positifs : "seat very comfortable...excellent entertainment choices"
Points négatifs : "crew were Zombies at best....invisible otherwise.....food and beverage choices abyssmal"

Points positifs : "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Points positifs : "Professional and comfortable"

Points négatifs : "Passenger attention not he best"

Points positifs : "The plane was newer and clean. The flight left and arrived on time."
Points négatifs : "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."

Points positifs : "Nothing"
Points négatifs : "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Points positifs : "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."

Points positifs : "Price"
Points négatifs : "Wait for boarding"

Points positifs : "Treat like a guest 2 great meals."
Points négatifs : "Nothing"