Trouvez des vols pas chers Marseille - Londres (MRS - LON)

Points négatifs : Using stairs to de-plane

Points négatifs : no free food in a 2h flight??!! thia is a low xoat airline standard!!

Points négatifs : Charged airport bag checking price even thought I had checked in on line for half the baggage check in fees. Added $120 to the fare

Points positifs : As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline.

Points négatifs : Poor quality of service and courtesy provided by outsourced ground handling providers

Points négatifs : Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport.

Points négatifs : a series of frustrating events, all of which i had to pay for, none of which were justified

Points positifs : Rien

Points négatifs : retard de 40 mn - aucune excuses de la part du personnel de bord. Tout est à vendre, aucun confort. Zone d'embarquement sans sièges et non climatisée

Points positifs : RIEN

Points négatifs : RIEN

Points positifs : Équipage super sympa et très disponible

Points négatifs : L'embarquement a Marseille: trop long un seul guichet ouvert et lorsque ils ont ouvert un autre guichet, la personne était impolie, agressive et incompétente...une très mauvaise image pour la compagnie...mais c'est Marseille !! Grand dommage que je connaisse pas le nom de cette sorcière !!!

Points négatifs : The passport check at Marseille is so poorly managed that they made nearly every passenger late and an elderly woman was humiliated as she had to climb under barriers. The response from the Ryanair representative? “You’re flying low-cost. What do you expect?”

Points négatifs : Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport.

Points positifs : Pünktlichkeit

Points négatifs : Preis des Gepäck und das ich 40€ für 10kg zahlen musste

Points positifs : Quick boarding. Even though late getting in, quick turn around on the plane.

Points négatifs : My flight was late getting in. Small seats and remember nothing is free! Highly recommend the upgrade to speedy boarding.

Points positifs : We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Points négatifs : We will seriously think of a different air line

Points positifs : everything

Points négatifs : nothing

Points négatifs : I should.have researched Gatwick better. I had surgery and didn't realize how far I had to walk to.passport and baggage claim. Then we received assistance and it was much better.

Points négatifs : a series of frustrating events, all of which i had to pay for, none of which were justified

Points positifs : Nothing

Points négatifs : Everything

Points positifs : Équipage super sympa et très disponible

Points négatifs : L'embarquement a Marseille: trop long un seul guichet ouvert et lorsque ils ont ouvert un autre guichet, la personne était impolie, agressive et incompétente...une très mauvaise image pour la compagnie...mais c'est Marseille !! Grand dommage que je connaisse pas le nom de cette sorcière !!!

Points positifs : RIEN

Points négatifs : RIEN

Points positifs : A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Points négatifs : Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.

Points positifs : L'embarquement rapide

Points négatifs : Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes

Points négatifs : I should.have researched Gatwick better. I had surgery and didn't realize how far I had to walk to.passport and baggage claim. Then we received assistance and it was much better.

Points positifs : - very kind and professional crew

Points négatifs : - boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)

Points positifs : Nothing

Points négatifs : Everything

Points négatifs : Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport.

Points positifs : RIEN

Points négatifs : RIEN

Points négatifs : «  Comment s’est passé le repas ? » Je ne peux pas noter car je n’ Rien commender.

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.

Points positifs : Ponctualité. Application Easyjet.

Points négatifs : Cabine défraîchie. L’application n’indique pas la porte.

Points positifs : We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Points négatifs : We will seriously think of a different air line

Points positifs : Pünktlichkeit

Points négatifs : Preis des Gepäck und das ich 40€ für 10kg zahlen musste

Points négatifs : a series of frustrating events, all of which i had to pay for, none of which were justified

Points positifs : Équipage super sympa et très disponible

Points négatifs : L'embarquement a Marseille: trop long un seul guichet ouvert et lorsque ils ont ouvert un autre guichet, la personne était impolie, agressive et incompétente...une très mauvaise image pour la compagnie...mais c'est Marseille !! Grand dommage que je connaisse pas le nom de cette sorcière !!!

Points négatifs : Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport.

Points positifs : Low cost, no complimentary food and no entertaiment

Points négatifs : I could not take the trolies on board.

Points positifs : Friendly crew, arrived 40 minutes early.

Points négatifs : Seat wouldn’t recline.

Points positifs : L'embarquement rapide

Points négatifs : Le manque de place pour les jambe je fait 1m97 alors inpossible de rentrer mes jambes

Points positifs : We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Points négatifs : We will seriously think of a different air line

Points positifs : Wonderful flight attendants. Flight was on time.

Points négatifs : 2 cups of hot tea-norhing else- cost 4 pounds!

Points positifs : As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline.

Points négatifs : Poor quality of service and courtesy provided by outsourced ground handling providers

Points positifs : Webjet made my trip a nightmare!! I will never deal with webjet again!!!

Points négatifs : Webjet cause me so many headaches, why do you use them!! You have lost a good customer if I have to use them again!!

Points négatifs : no free food in a 2h flight??!! thia is a low xoat airline standard!!

Points positifs : Rien

Points négatifs : retard de 40 mn - aucune excuses de la part du personnel de bord. Tout est à vendre, aucun confort. Zone d'embarquement sans sièges et non climatisée

Points positifs : Équipage super sympa et très disponible

Points négatifs : L'embarquement a Marseille: trop long un seul guichet ouvert et lorsque ils ont ouvert un autre guichet, la personne était impolie, agressive et incompétente...une très mauvaise image pour la compagnie...mais c'est Marseille !! Grand dommage que je connaisse pas le nom de cette sorcière !!!

Points négatifs : Very poor customer service. Did not have clear guidelines on check in process and was obliged to pay at airport.

Points positifs : Pünktlichkeit

Points négatifs : Preis des Gepäck und das ich 40€ für 10kg zahlen musste

Points négatifs : I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Points négatifs : At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Points positifs : Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.

Points négatifs : lost baggage

Points positifs : As ever, BA Flight attendants are courteous and approachable - consistently one of the best adverts fort the airline.

Points négatifs : Poor quality of service and courtesy provided by outsourced ground handling providers

Points positifs : Smooth flight, New airplaine.

Points négatifs : I had a isle seat and almost everyone passing by would hit my shoulder and I could not rest. The corridors were perhaps too narrow.

Points positifs : Quick lines.

Points négatifs : I had two reservations that I had linked and even though there was ample time they wouldn't forward my luggage to my next flight, because I booked them at different times.

Points positifs : Wonderful flight attendants. Flight was on time.

Points négatifs : 2 cups of hot tea-norhing else- cost 4 pounds!