|février||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 25%.|
|décembre||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 22%.|
Prix moyen pour un aller-retour
|508 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|610 €||ou moins|
Czech Airlines a supprimé ses frais de modification et d’annulation pour les vols New York John-F.-Kennedy-Bruxelles-National. Veuillez vérifier les conditions sur le site de réservation.
La Belgique a restreint l'entrée de tous les voyageurs qui n'arrivent pas des pays de l'EEE, de Suisse ou du Royaume-Uni. Les ressortissants de la Belgique ou de ces mêmes pays peuvent encore entrer, mais pourraient devoir entrer en quarantaine.Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Un vol direct dure en moyenne 13h 15min heures, parcourant une distance de 5885 km.
Il y a 13 vols (directs) par semaine entre Aéroport John-F.-Kennedy de New York et Aéroport de Bruxelles, avec une moyenne de 1 par jour.
Au cours des 3 derniers jours, les billets aller-retour les moins chers ont été trouvés sur Turkish Airlines (442 €), Plusieurs compagnies (574 €) et TAP AIR PORTUGAL (629 €).
Czech Airlines propose des vols 13 fois par semaine (lundi, mardi, mercredi, jeudi, vendredi, samedi, dimanche).
Pour l’itinéraire Aéroport John-F.-Kennedy de New York - Aéroport de Bruxelles, mardi est généralement le jour le moins cher pour prendre l’avion et samedi le plus cher. Pour l’itinéraire retour (Aéroport de Bruxelles - Aéroport John-F.-Kennedy de New York), on trouve en général les meilleures offres le vendredi et le lundi les offres les plus chères.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Aéroport John-F.-Kennedy de New York-Aéroport de Bruxelles.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Aéroport John-F.-Kennedy de New York-Aéroport de Bruxelles est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Aéroport de Bruxelles avec une compagnie aérienne, puis repartir pour Aéroport John-F.-Kennedy de New York avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Aéroport John-F.-Kennedy de New York et Aéroport de Bruxelles jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."
Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"
Points positifs : "Qatar est une super compagnie rien à redire"
Points positifs : "Super compagnie gentille et agréable"
Points négatifs : "Les repas"
Points positifs : "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Points négatifs : "No complaints great flight"
Points positifs : "Food and flight attendants were excellent in Business Class"
Points négatifs : "Sitting near bathrooms was a bit noisy and difficult to sleep"
Points négatifs : "Peu de nouveaux films"
Points positifs : "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Points négatifs : "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Points positifs : "I loved the service. All of the attendants were really nice and helpful."
Points négatifs : "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Points positifs : "Went out of their way to be helpful"
Points positifs : "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Points négatifs : "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Points positifs : "The plane had everything I could want."
Points négatifs : "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Points négatifs : "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Points positifs : "Excellent service..!"
Points négatifs : "Movies are always the same"
Points négatifs : "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Points positifs : "The food was great!"
Points négatifs : "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Points positifs : "Good food"
Points négatifs : "Des choices of movies"
Points positifs : "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Points positifs : "Service, attentiveness, food."
Points négatifs : "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."
Points positifs : "Dans les temps, confortable, personnel aidant"
Points positifs : "Crew was good, they were trying hard to keep customers happy."
Points négatifs : "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Points positifs : "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Points négatifs : "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Points positifs : "Worst customer service"
Points positifs : "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Points positifs : "Food is good"
Points négatifs : "Economy seat"
Points positifs : "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Points positifs : "Not much really."
Points négatifs : "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Points positifs : "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."
Points négatifs : "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Points positifs : "Everything"
Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"
Points positifs : "Tous les équipages à bord très bien et attentifs tres agréables"
Points négatifs : "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Points positifs : "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Points négatifs : "The shape of the seats was not optimal for my height/size."
Points positifs : "Professional courteous friendly and communicative"
Points positifs : "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Points négatifs : "Flight attendants are not friendly and rude. Seat had a problem reclining."
Points positifs : "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Points négatifs : "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Points négatifs : "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Points positifs : "Le À 380 est super, plus de place moins de bruit"
Points positifs : "Okay"
Points négatifs : "Okay"
Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Points positifs : "Rien"
Points négatifs : "Rien"
Points positifs : "Rien"
Points négatifs : "Rien"
Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Points négatifs : "La cuisine est vraiment horrible"
Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"
Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"
Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."
Points positifs : "Très pratique"
Points négatifs : "Retard du vol dur avec un enfant"
Points négatifs : "Retard du vil dir avec un enfant"
Points positifs : "Rien"
Points négatifs : "Repas"
Points positifs : "Merci à Turkish Airlines"
Points négatifs : "++++"
Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."
Points positifs : "L'equipe etait serviable et courtois."
Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"
Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"
Points positifs : "Tout"
Points négatifs : "Rien"
Points positifs : "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Points négatifs : "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"
Points positifs : "Aircraft ,vod , food"
Points négatifs : "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."
Points positifs : "Tout!"
Points négatifs : "No movies!"
Points positifs : "I."
Points négatifs : "I was sat right in the middle of 10 children while people all around me had empty seats next to them. They could lay down and sleep while I got elbowed for 9 hours by a 10 year old."
Points négatifs : "Because of delay they left me to sleep on the airport in Istanbul. I am pregnant and nobody didn't wanted to help me at transfer desk. Last time in my life with Turkish Airlines."
Points négatifs : "old plane . . . showing wear and tear. no wifi"
Points positifs : "The food. The entertainment."
Points négatifs : "Needs better seats! More room for long flights!"
Points positifs : "Amazing service ! Great food! Great amenities ! Very clean!!"
Points négatifs : "Nothing"
Points positifs : "The food and staff were great. The seats were rather comfortable and the flight was very pleasant."
Points négatifs : "The entertainment system was of an older style wherein we had a choice of 3 movies and 7 "radio stations" across 15 or so "TV channels" rather than the fuller suite of entertainment options I'm used to on a Turkish Airlines flight."
Points positifs : "flight was on time helpful staff nice meals"
Points positifs : "Entertainment on long haul flights is top notch. Selection is incredible just bring your own headphones if you wanna be able to hear anything. Food is the best out of any other carrier. I've seriously been to full service restaurants with less tasty and well prepared foods."
Points négatifs : "Seats are hilariously small. I know you're thinking "they're all like that." They're NOTHING like any other airlines. I've flown the following for reference: Lufthansa Air Swiss Delta Air France Air Arabia Saudi Airlines Egypt Air and a couple more I can't think of right now. I'm a very medium sized build and really short (5' 6") and I was so uncomfortable I wanted to (and probably will) cancel my return flight with them. My wife's back is still hurting from that flight. The staff are just plain awful save for 2 flight attendants. Out of 2 flights so far. I was told afterwards that this is commonplace when flying Turkish Airlines. For fairness sake I should mention that both Egypt Air and Saudi Airlines were worse. Whatever money you think you're saving by flying this atrocity you're gonna be spending on fixing your neck and back. Spend the extra and go with Swiss or even Delta. Avoid this rubbish"
Points positifs : "Always on time....no delays."
Points négatifs : "nothing"
Points positifs : "Quiet trip"
Points positifs : "Wonderful Airline , great seating , clean planes and cooperative cabin crews highly recommended.."
Points positifs : "EVERYTHING EXCEPT FOR BEING CRAMPED IN MY SEAT."
Points positifs : "overall the flight was good. but it is unbelievable that someone else sat on my seat and the crew could not sort it out."
Points négatifs : "the ground handling was not good."
Points positifs : "purfect"
Points négatifs : "foot and smile face"
Points positifs : "The aircraft were really nice and the service were great the air hostess were really nice"
Points positifs : "Connecting flight was not waiting from Instabul to Athens since the airplane from JFK left with a 1h 20min delay ."
Points positifs : "Not one thing"
Points négatifs : "The steward and stewardesses Failed to control two drunk passengers who made the flight a nightmare for us all. The servers gave them five double whiskeys and then wondered why they were cursing and yelling - unbelievably unpleasant"
Points positifs : "Everything was on time Meals and drinks on the flights were good Lots of movie options on the plane There was an outlet and usb plug"
Points négatifs : "not a lot of leg room"
Points positifs : "Entertainment system Availability of staff Cleanliness of plane"
Points négatifs : "It was extremely hot the whole flight everyone was uncomfortable Coach seats need more leg space and the recliner on my seat didn't work"
Points positifs : "The plane was late taking off which made the connection in Istanbul tight. The fact that there were no announcemts made it somewhat stressful finding the gate which was very far from the location where we deplaned. Other than that, the food was great and the staff pleasant enough."
Points négatifs : "2 times my movie screen didn't work. One time I was able to shift over to another seat and use a different iPad. Good movie selection."
Points positifs : "Price"
Points négatifs : "We were flying to JFK from TLV via IST. First flight was canceled and then re-scheduled after landing we were stuck for more than 3 hours inside airplane in Istanbul, then we were stuck inside the plane for 6 hours !!!!! Nightmare"
Points positifs : "My flight was delayed to begin with and then from turkey to islamabad the flight was diverted to karachi and due to unknow reason and i spent 12 hours at the airport without because the flight attendents reached their limit. Worst airline."
Points négatifs : "Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew."
Points négatifs : "Great flight but old regional jet"
Points positifs : "The crew was attentive and personable"
Points négatifs : "for a long ride maybe better cushions"
Points négatifs : "thin seat cushions"
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points négatifs : "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."
Points positifs : "The seat was comfortable"
Points négatifs : "Food was quite bad"
Points négatifs : "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."
Points positifs : "There were actual meals served on the flight. They were pretty good. Free movies available."
Points négatifs : "There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep."
Points positifs : "Complimentary beverages."
Points négatifs : "Chicken and pasta for dinner"
Points négatifs : "N/a"
Points positifs : "Crew was ok"
Points négatifs : "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Points positifs : "Very nice stewardess on this plane. Seating was excellent."
Points négatifs : "Crew was not apologetic after we missed connecting flight due to technical difficulties with their plane. I was re-routed to Barcelona and then a very budgetary Airlines to Athens which was ridiculously tight again with seating and flight was almost an hour late. Luggage didn't come until following day. And to top it off, I thought I would be flying with KLM on both legs!"
Points positifs : "Direct flight to Prague ; crew was very courteous and apologetic for being late"
Points négatifs : "The seat could not recline (26F) and for a long overnight flight of 9 hrs it was very uncomfortable"
Points négatifs : "Never told why we were delayed by more than 90 minutes"
Points positifs : "Nice crew, clean plane"
Points négatifs : "Stuck in hot plane for an hour because of plane traffic. Not really deltas fault but c’mon"
Points négatifs : "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Points positifs : "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Points négatifs : "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."
Points positifs : "Nice and helpful crew, fast service."
Points négatifs : "The food was not good, the breakfast was tiny. Who wants a sweet muffin for breakfast!?! It was a very shaky flight. We sat in the back rows which might have done things worse. Not comfortable at all."
Points positifs : "Service de crew à bord, très gentil."
Points positifs : "Breakfast was quite good, rest of the food was maximum average like on the other Delta flights I flew on this travel."
Points négatifs : "The seats in business class are horrible in flat bed mode. The crew did not pay much attention, was quite bored, not well organized, service was less than average. They forgot the coffee for breakfast although they had only to care for 8 people."
Points positifs : "The flight was very smooth and the landing also was very good. The selection of movie are plenty."
Points positifs : "Smooth flight; on time; easy check-in"
Points négatifs : "Food was o.k., but not great"
Points négatifs : "The crew was great and the flight came in early. I wish there was a better food selection."
Points négatifs : "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Points négatifs : "The business class seat is just complety outdated"
Points négatifs : "Pas de l'eau"
Points positifs : "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Points positifs : "I have no complaints. Not on"
Points positifs : "We had an excellent flight! The crew of flight attendants were great! The food was delicious! The flight arrived to Budapest 30 minutes early! What more could anyone ask for? Perfect! Thank you LOT Polish Airlines!"
Points négatifs : "Toilets was’t in service for flight from Warsaw to Lviv"
Points négatifs : "The entertainment system didn’t work at all the whole long haul flight"
Points négatifs : "Give more informations if there is any problem or schedul"
Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Points positifs : "The aircraft."
Points négatifs : "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Points négatifs : "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."
Points positifs : "Crew was amazing.Seats are comfortable.Clean aircraft.Friendly service."
Points positifs : "Crew were Great."
Points négatifs : "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Points positifs : "Available seats"
Points négatifs : "Didn’t like food and they didn’t give the ear set- glad I got my own"
Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Points négatifs : "one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava."
Points positifs : "I love Dreamliner windows"
Points négatifs : "Flight was delayed"
Points négatifs : "The boarding and flight were late"
Points négatifs : "need to move away from stereo type attire and serve the customer"
Points positifs : "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Points positifs : "Food was ok"
Points négatifs : "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Points négatifs : "Ear bud connector was broken"
Points positifs : "On vote pour le thème magnifique merci beaucoup"
Points positifs : "Food best airline food I have had in a long while."
Points négatifs : "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."
Points négatifs : "Passenger next to me was too large and encroached on my limited space Stewards did not respond to light or request for drinks until I went to the back of plane Staff was curteous"
Points négatifs : "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Points positifs : "good"
Points positifs : "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Points négatifs : "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."
Points positifs : "Quick and good service"
Points positifs : "Speed of fly"
Points négatifs : "a hard seat"
Points positifs : "the flight attendants were very nice."
Points négatifs : "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."
Points positifs : "The flight was on time and the crew was great"
Points négatifs : "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Points positifs : "Flight on time, comfortable, accommodating service, good food."
Points positifs : "The usual cramped travel but it was fine. Good movies"
Points négatifs : "Somewhere Ipad disappeared from luggage we had checked."
Points positifs : "Very narrow seats in Coach."
Points négatifs : "Very uncomfortable."
Points négatifs : "entertainment didnt work tray tables broken"
Points négatifs : "old aircraft enterrainment system didnt work food tray broken in many seats"
Points positifs : "Crew was very nice"
Points négatifs : "Seat was broken and flight was delayed 45 min"
Points négatifs : "My bag didn't arrive in Warsaw. I asked the LOT representative at JFK to verify that my bag was on the flight between NYC and Warsaw. She said that it was, but it wasn't there when I arrived"
Points négatifs : "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"
Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Points négatifs : "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Points positifs : "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Points négatifs : "Weather related delay not airline dependent"
Points négatifs : "Delayed by 2.5 hrs"
Points positifs : "Nothing"
Points négatifs : "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Points positifs : "Older aircraft had not as narrow seating and was more comfortable."
Points négatifs : "Boarding que at Warsaw is a mess."
Points négatifs : "Professional crew"
Points positifs : "Excellent flight"
Points positifs : "Service, space, friendly, good company"
Points négatifs : "The lia St of movies a bit small, menus could be better but they offe the essentail"
Points négatifs : "Late as always, didnt get anything to drink from warsaw to rzeszow. Not happy at all"
Points négatifs : "After spending almost $1,400 on my ticket to Poland, the last thing I would expect for such a long trip would be a broken seat that didn't recline. Being 6'7"in height and having the seat in front of me reclined I had to sit crouched for over 9hrs.When I informed the stewardess, not much concern was given and the alternative offered was worse because it was a middle seat with less space knowing that there were available seats in premium class. No effort was made to accommodate me knowing that the trip was long and sitting with my legs crouched could cause a health issue. A working seat is not a luxury, it's basic equipment that you expect to be functional not broken."
Points négatifs : "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Points positifs : "nothing since i was not able to make it on time"
Points négatifs : "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Points positifs : "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Points négatifs : "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Points positifs : "Le personnel est parfait"
Points négatifs : "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Points positifs : "Presque tout."
Points négatifs : "Le prix du bagage à payer en plus du prix"
Points négatifs : "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Points positifs : "Visiter l’aerairport de JFK"
Points négatifs : "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Points négatifs : "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Points positifs : "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Points négatifs : "Le service à la clientèle"
Points négatifs : "Une heure de retard au décollage"
Points positifs : "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Points négatifs : "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Points positifs : "A l'heure"
Points négatifs : "Sièges inconfortables. Assis trop haute."
Points positifs : "Tout s’est bien passer, c’etait facile."
Points négatifs : "La temperature durant le vol était mouvementé"
Points positifs : "X"
Points négatifs : "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Points positifs : "Rien"
Points négatifs : "Retard d’une heure"
Points positifs : "Left on time, arrived early, the service and the food was great."
Points positifs : "The new plane!"
Points négatifs : "Hmmm, everything. First we didn’t get the seats we selected, then we had to pay an extra 800 for my family to sit together. Took about an hour waiting on the tarmac. Then to top it off American Airlines broke my stroller and NO apology. Never again with a third party site or American Airlines"
Points négatifs : "Very cold cabin despite request to make it warmer, making it impossible to sleep. Food was cheap, carb-heavy fare - rice, crackers, a roll, sugar dessert bisquets all in one meal."
Points positifs : "Great service and clean airplane."
Points positifs : "Crew serving was bad"
Points négatifs : "Quality of food not good"
Points positifs : "La bonne ponctualité pour un vol intra US"
Points négatifs : "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Points négatifs : "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Points positifs : "Dinner and breakfast very good."
Points négatifs : "Seating was random. I was place between 2 single travelers meanwhile other rows had only one person in them. Eventually I changed seats. But I should have been able to pick seats at check-in or been more spread out."
Points positifs : "arrival to the destination"
Points négatifs : "booking through kayak was a nightmare. they serve no purpose othan than to collect a fee and add zero value and provide no support after the transaction. it is pointless to use this service as no one at Kayak can help you after the purchase, and we all know airlines are useless when it comes fo customer service. never again! american airlines was even worse with their customer service when trying to get seat selections preserved when the airline was updated from British to American airlines. American airlines lied over the phone and was even more rude in person. JOKE"
Points positifs : "Overall, the flight wasn’t pretty good. Not terrible, not excellent."
Points négatifs : "The seats are incredibly uncomfortable. Even paying for extra legroom did not make up for the lack of comfort."
Points négatifs : "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Points positifs : "The flight was fine once we took off, but we sat on the runway for over two hours before we were able to take off. Also, being expected to pay extra for a seat sucks!"
Points négatifs : "The flight was fine. The selection of films was excellent, lots to choose from including some very recent releases."
Points positifs : "tout le service en général."
Points négatifs : "rien"
Points positifs : "Everything was on time and had a early arrival east a great flight the crew we're friendly and all crews we're on too of there game thanks AA"
Points positifs : "Friendly airport check-in staff who accommodated by changing our seats so we sat together. Boarding was smooth and timely. Best of all, seat overhead bins were empty so could store carry-on; This was unusual. Flight was great, but I love flying. Cockpit crew provided status updates, and captain's apology made the late departure more understandable. Deplaning process went smoothly also."
Points négatifs : "After everyonel was timely boarded waiting to push away from the gate, announcement was that the captain was not even in the airport. Flight delayed almost an hour. Seat would not recline, not even an inch so basically sat upright entire flight to London. One has to 'flag' staff if seen as they walked past thru the main cabin. No announcement which area to collect ones luggage, nor staff there to explain, or guide. Forget staff assistance, apparently not a priority with AA."
Points positifs : "Quite new plane, clean. Some of the staff were friendly."
Points négatifs : "Flight was delayed vecause there was no pilot for one hour. We missed connecting flight and ended up with several delayed flights, so our 11 hour trip turned out to be 32 hour long. Also, they messed up with food order, but after some time they managed to bring suitable food from business class. Some of the staff was unfriendly and whining. And our party of three was scattered around the plane, other families sitting nearby too. A little bit greedy company selling seat selection option when they could arrangeit nicely, but just don’t do it in order to get few people to pay for otherwise normal thing."
Points positifs : "It got me here."
Points négatifs : "Apparently codeshare purchases are non upgradable, so my airline status was irrelevant."
Points positifs : "The crew were amazing! The flight was smooth"
Points négatifs : "I was on row 24 and my seat did not recline and the person in front of me seemed to recline more than anyone else did. Could not Get comfortable"
Points négatifs : "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Points positifs : "The plane took off and landed on time. Because airlines have so games their system by setting expectations of on time arrival so low that it is nearly impossible to not exceed them."
Points négatifs : "The plane was so old the overhead lights didn’t work in our section (who failed to check that??). The overhead bins fell open at landing and things almost fell on people’s heads. There was subpar entertainment options that hadn’t been updated since at least the 90s, which was made even less acceptable since it was literally the only option for entertainment on a 7+ hour flight when none of the overhead lights worked. For a ticket that cost more than $1200, the failure of the airline on nearly all levels to provide standard services was completely unacceptable."
Points positifs : "Everything"
Points négatifs : "Flight attendants were a little abrupt. Could have been friendlier."
Points positifs : "Entertainment choices, no additional charge for wine, food was good"
Points négatifs : "we were packed in like sardines on American airways ..NOT British airways. I’ve flown overseas on European flights before and there is more attention to comfort. We sat in front of the lavatory and could not sleep because every time someone used it, the light flashed in our eyes and the flush was quite loud. I paid extra for the seats we had but did not know they were right by noisy bright rest room."
Points positifs : "Service was quick, comfort flight, excellent service. This was the best flight so far."
Points négatifs : "To many kids crying, it was loud."
Points positifs : "Very pleasant crew"
Points négatifs : "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together.... that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation..... we could not switch seats during flight"
Points positifs : "The stewardesses were very polite and helpful"
Points positifs : "Boarding was quick and organized"
Points négatifs : "No face masks or ear protection made sleep difficult"
Points positifs : "It had 1980 common program and not an in seat outdated"
Points positifs : "Timely, good service."
Points négatifs : "Would have helped to know that IB4158 was also AA44."
Points positifs : "On time flight. Cheap ticket"
Points négatifs : "Rickey seats. When woman in row ahead got up our drinks spilled. No personal screens and small shared screen too far away. Online entertainment did not work. Special meal came frozen. Water bottle frozen solid and only as it began to leak on floor did I realize ice had broken bottle. really primitive."
Points positifs : "Decent legroom"
Points négatifs : "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."
Points positifs : "Absolutely no part of the flight was comfortable or enjoyable."
Points négatifs : "The plane itself was clearly an older model, lacking many amenities I’ve come to expect flying coach. The overhead compartments were too small for larger carryon luggage, and no one on the crew alerted passengers to this. Thus, many passengers had to go against the traffic of those still boarding to find space for luggage. My seat was at the back of the plane so I had to spend close to 15 extra minutes walking back to the front against boarding passengers to find a place to put my luggage. A simple warning from the crew when I boarded would have prevented mine and many others unnecessary trouble simply boarding. During a very turbulent flight, the captain nor the crew made any announcements about turbulence, our safety, or our progress. Also during the flight, one of the flight attendants got into an awkward verbal spat with one of the passengers. Completely unprofessional and bothersome. Additionally, I had fallen asleep when dinner was being first served, but woke up before it was finished. A flight attendant approached me and asked if I’d like a dinner to which I replied “Yes”. The flight attendant never returned with a dinner for me, thus I did not eat the dinner, which I had paid for. Lastly, and perhaps most disturbing, was what transpired when a passenger had a medical emergency. With no warning, all of the airplane lights turned on and a loud “CODE RED” was announced over the sound system. Imagine being a sleeping passenger like myself, during a very turbulent flight, to be suddenly awoken to bright lights and a CODE RED shouted loudly over the PA. I’m not overexaggerating when I say that I was preparing for the worst. A truly terrifying moment that I am certain was shared with many others on board. To make matters even worse, as a flight attendant rushed to find a first aid kit (which she had trouble finding) she opened up the compartment over my partners seat and dropped a passengers ipad on her head. The flight attendant did return to apologize, but it was little consolation compared to the stress and panic the crew created. I have flown many times, and this was easily the worst flight of my life. American Airlines should be ashamed of the conditions they put their passengers in and they have lost two customers for good."
Points négatifs : "We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack."
Points positifs : "Ease of boarding, friendly and efficient crew."
Points négatifs : "Space was very tight, music choices were terrible, no plug to charge my phone, no individual screen for entertainment, movie screen went black half way through the movie I was watching and it never came back on"
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