Trouvez un vol pas cher Norvège - Toulouse

Points positifs : "Both friendly and professional"
Points négatifs : "All is perfect! They couldn’t be better"

Points positifs : "Food and entertainment was great."
Points négatifs : "N/A"

Points positifs : "Movies and screen"
Points négatifs : "Flight delayed. Crew doesn’t speak good English"

Points négatifs : "Is amazing"

Points positifs : "Perfect was everything"
Points négatifs : "Prices was high"

Points positifs : "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Points positifs : "The flight itself was good. Turkish airlines provides some nice amenities; which I don't actually use. But they're nice."
Points négatifs : "The flight was cancelled on its scheduled day. So I had to wait an extra day to get home."

Points positifs : "Best crew, clean, well maintained, good flight experience"
Points négatifs : "Flight was delayed by 1:30 hrs Not much info was given"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "Rien"
Points négatifs : "Rien"

Points positifs : "comfortable plane: new, new media systems, leg room. usb to charge my phone."
Points négatifs : "I ordered a special meal, and I did not get it. The response I got from the crew was: 'so you refuse to take the regular meal? we will report you didn't get what you ordered'. and I stayed hungry. In general, the crew wasn't very welcoming."

Points positifs : "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Points négatifs : "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Points négatifs : "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Points positifs : "Excellent service"

Points négatifs : "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Points positifs : "L'organisation."
Points négatifs : "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Points négatifs : "My bag didn’t come"

Points négatifs : "La cuisine est vraiment horrible"

Points négatifs : "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Points positifs : "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Points positifs : "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
Points négatifs : "Everything. Customer service is horrible"

Points positifs : "Tout a été excellent"
Points négatifs : "Rien ne m'a déplu"

Points positifs : "Hello the service was excellent"

Points positifs : "gentillesse de l'équipage, propreté de l'avion"
Points négatifs : "2 bagages cassés au retour dont une ouverte"

Points positifs : "Great entertainment system (though nothing new since my last flight 2 weeks ago)."
Points négatifs : "As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice."

Points positifs : "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
Points négatifs : "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."

Points positifs : "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Points positifs : "Très pratique,gagne beaucoup de temps partout où nous allons."

Points positifs : "Très pratique"

Points négatifs : "Retard du vol dur avec un enfant"

Points négatifs : "Retard du vil dir avec un enfant"

Points positifs : "Rien"

Points positifs : "Services and quality of food"
Points négatifs : "Bit warm the plane"

Points négatifs : "Sloppy cabin crew at the time of embarkation. Bad entertainment system (horrible touch screen, earphones with loose contact), made a 7 hours trip an unforgettable experience. Food quality was marginal. A drastic contrast with the previous flight of the same airline company (but from Amsterdam to Istanbul), which was very good."

Points positifs : "Their water was fine."
Points négatifs : "They purposefully do not update their delays, which are frequent and widespread. They do this so their percentage on time looks better. Both my flights were over an hour delayed but Turkish Airline refused to update the status of the flight. They both came up as “on time”. My driver at my destination therefore waited an additional hour for me and I was charged 90 additional euros. The flight said it was on time online and at the gate it also read “on time.”"

Points négatifs : "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."

Points positifs : "We weren't seated together at first but they helped once we were on the plane"

Points positifs : "Planes are very clean, food is excellent, there is plenty of alcohol, and the crew treats economy passengers as if they were royalty. Flying attendants clean toilette each hour, There is also a flower pasted on the mirror in the toilette. All details of the flight have been take care of."
Points négatifs : "1) The safety record is not superb https://en.wikipedia.org/wiki/Turkish_Airlines#Incidents_and_accidents 2) Political situation in Turkey is unstable. 3) Most of Europe is west of Istanbul - the flights to Europe are longer. BUT ANYWAY: THE AIRLINES ARE WORKING HARD TO OVERCOME ALL OBSTACLES AND PRICES ARE GREAT."

Points négatifs : "Repas"

Points positifs : "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"

Points positifs : "Merci à Turkish Airlines"

Points négatifs : "++++"

Points négatifs : "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Points positifs : "The overall experience was good"
Points négatifs : "The food is not so good."

Points positifs : "Food, crew"
Points négatifs : "The flight was delayed 1.5 hours so we missed our connection."

Points positifs : "L'equipe etait serviable et courtois."

Points positifs : "Le film que j'ai regarde pendant le vol"
Points négatifs : "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Points positifs : "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Points négatifs : "Nothing everything was great"

Points positifs : "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Points positifs : "inflight staff are good but on the ground staff at airport need a great deal of improvement"
Points négatifs : "Delayed arrival at Bangalore by more than 1 hour."

Points positifs : "Great food. Nice staff."
Points négatifs : "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Points négatifs : "Excellent assisted transfer between Austrian Airlines flight and Lufthansa flight to Seattle in Frankfurt. Boarding in Frankfurt could have been handled easier in groups by seating. Friendly stewards, good entertainement and food options. Quiet B 747 plane, spacious overhead stowage."

Points négatifs : "Only reason I chose Lufthansa was that I was informed that 23kg of checked in luggage was included. It was NOT. I don't care whose fault it is. Lufthansa still says that this is included on their website. I demand reimbursement."

Points positifs : "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Points négatifs : "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Standard good Lufthansa service"
Points négatifs : "Munich airport is very difficult to reach. I avoid it whenever possible."

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Thanks Lufthansa for amazing service!"

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points négatifs : "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Missed my flight by 2 minutes and couldn’t find any representatives to help me determine my options. Was left to figure it out in my own."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points négatifs : "Didn't like the fruit dish or the liverwurst type meat."

Points positifs : "Everything was fine except for the comfort."
Points négatifs : "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "We were treated very well by all staff. Very nice crew"

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."

Points positifs : "We very much appreciated you the Lufthansa agent helped us after we missed our connecting flight to Toulouse due to German passport control. She was able to get us on a flight to Munich then on to Toulouse. We were able to get to Toulouse 4 hours after originally planned."
Points négatifs : "Though our flight arrived in Frankfurt on time (6am) we missed our connection to Toulouse (7:20am) because of the passport check in Frankfort. There were only two agents and they were working at a snail's pace. It was incredibly frustrating and if this happens often, those flights shouldn't be advertised as connecting."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Tout était impeccable."
Points négatifs : "Nothing"

Points positifs : "Your helpline number is very disappointing... the staff on the call is very rude.. they did not help us in payment and was least bothered about the customers.. i am a frequent traveler with luftansa and this is the last time I am traveling in luftansa... teach your staff some manners about how to talk to customers"
Points négatifs : "The staff is pathetic amd cery rude"

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points positifs : "Lufthansa and SAS. A great combination."
Points négatifs : "Nothing to not like."

Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"

Points négatifs : "Perte bagage"

Points négatifs : "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Points négatifs : "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Points positifs : "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Points négatifs : "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Points positifs : "The plane size & comfort was excellent. The staff were very friendly"
Points négatifs : "N/A"

Points négatifs : "Bigger seats the new ones are way to narrow"

Points négatifs : "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Points positifs : "Information sharing by pilots and crew. Economy class leg room is good."
Points négatifs : "All good up to the level"

Points positifs : "The crew was professional & friendly"
Points négatifs : "Food was terrible honestly, entertainment system didn't work on 1st flight."

Points positifs : "Good amount of space on the plane, lots of movies to watch, good food and drink."

Points négatifs : "Crew members in Amsterdam were very rude and disrespectful"

Points négatifs : "The plane is so old..,"

Points négatifs : "The KLM crew are always great serving and treating you. Well above many other airlines."

Points positifs : "Friendly crew"
Points négatifs : "Can’t think of anything"

Points positifs : "Crew were great"
Points négatifs : "Refreshments"

Points positifs : "Great crew, comfortable seating with enough leg room."
Points négatifs : "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Points positifs : "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Points négatifs : "the headrest is hard. Apart from that- all was fine"

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points négatifs : "They left my bag off the plane. Ridiculous."

Points négatifs : "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Points positifs : "Nothing!"
Points négatifs : "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Points positifs : "Overall KLM experience is good"
Points négatifs : "Food quality was mediocre for a business class flight."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Food provided, staff kind"
Points négatifs : "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "The flight was cancelled and had to be rerouted on United Airlines."

Points positifs : "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Points positifs : "Entertainment options."
Points négatifs : "Service was poor, seat did not recline, and the food was terrible."

Points positifs : "Good comfortable seat with extra leg room. Pleasant crew."

Points positifs : "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Points négatifs : "Boarding could be better"

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "The service"
Points négatifs : "The seats"

Points positifs : "The crew was efficient. Flight left on time. Food and wine served."
Points négatifs : "No entertainment."

Points négatifs : "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Points positifs : "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Points négatifs : "Boarding was confusing and disorganized"

Points négatifs : "The movie selection did not seem extremely varied."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Left ontime and service was excellent."

Points positifs : "He missed it due to having a 32 minute layover, which he ran all the way to board."
Points négatifs : "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Points positifs : "Food was good and crew members were very nice"
Points négatifs : "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Points négatifs : "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Points positifs : "The flight crew was nice. Plane departed/arrived on time."
Points négatifs : "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Points positifs : "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Points négatifs : "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points positifs : "food good"
Points négatifs : "techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs."

Points positifs : "Boarding process was smooth."
Points négatifs : "Cramped seats, at least it was a short flight."

Points positifs : "Check in was so easy."

Points positifs : "A lot of seating space. very comfortable."
Points négatifs : "You have to pay for wifi."

Points positifs : "Nice crew! New A320!"
Points négatifs : "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Points positifs : "The stand was really kind."

Points positifs : "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."

Points positifs : "Love the service on Alaska. Crew were incredibly nice!"

Points négatifs : "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"

Points négatifs : "Service was great"

Points positifs : "Small airplane"
Points négatifs : "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Points positifs : "No comment since very short flight."
Points négatifs : "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Points positifs : "ok"
Points négatifs : "ok"

Points positifs : "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Points négatifs : "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Points positifs : "We traveled with our 11 month old and the crew was super helpful. It was an 8.5hr flight, we got a middle seat to give him space to play and the staff had a lot of fun engaging with him. They even gave him a couple of toys to play with. Food was just ok, but better than most airline meals I've had. We flew Premium Economy which was a comfortable experience as well."
Points négatifs : "Checking in took too long, but that's more due to the new US-bound flight restrictions and process that's supporting that."

Points positifs : "The entire experience was great. Smooth flight, good food and friendly crew."

Points positifs : "Everything about the flight was fine. Boarding, flying and retrieving luggage were all standard and went smoothly."
Points négatifs : "I was upset that neither Kayak nor SAS provided any information about our ticket being a basic, basic ticket, by which I mean, did not include any checked luggage allowance in the price of the flight. I ended up paying 140 additional Euros for two bags. It appears that SAS's pricing is gaming the system when searching for flights or that Kayak is not being up-front about the type of fare they are advertising."

Points positifs : "Softest landing ever"
Points négatifs : "Not much entertainment but a domestic flight"

Points positifs : "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Points négatifs : "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."

Points positifs : "Pleased with everything."

Points positifs : "Service on the plane was good. The airplane was on time."
Points négatifs : "From the time we reached the airport until we got to the gate was 90 minutes. SAS systems for checking baggage by machine sucks. My wife's number on the booking reference didn't work in the machine Thus we waited in line for 20 minutes to get a boarding pass, but didn't get the baggage tags for her luggage. Another line. SAS overall sucks."

Points positifs : "Just everything. On time, good service, relaxing flight. What else...?"

Points négatifs : "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Points négatifs : "No food or entertainment on the short flight ght"

Points positifs : "I got to my destination all in one piece which is what really matters most."
Points négatifs : "The crew was completely rude. They banged my knee with the food cart and didn't even apologize. The seats are so tight and the people in front of me had their seat in the reclining position the entire flight."

Points positifs : "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Points négatifs : "Nothing"

Points positifs : "Smooth flight with friendly crew"
Points négatifs : "Small plane"

Points négatifs : "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Points positifs : "Great friendly staff. The delay we had going up in the air was caught up before we landed."
Points négatifs : "The slight delay due to something not being able to lock."

Points positifs : "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Points négatifs : "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Points positifs : "It was quick and on time and not very crowded. Nice crew."
Points négatifs : "No snacks and no entairtainment."

Points positifs : "Great food, smooth trip"
Points négatifs : "Could use bigger movie selection"

Points positifs : "Clean Cabin/Food selection/"
Points négatifs : "it all started at Boarding..... long lines with no access for premium passengers to board. get to Aircraft and no greeting......Late /Delayed Departure which caused a HELL of a Trip including missed connections in IAD and Sleeping in the Airport till that next day! my 16 hour trip back home turned into 37 Hours.........Cabin Crew not so friendly and in a rush! I was surprised, normally they are always pleasant and smiling."

Points positifs : "Not enough space to store items."

Points positifs : "Good more of the same."

Points positifs : "Everything went smooth"
Points négatifs : "Nada"

Points négatifs : "No individual seat control of airflow. The plane was very warm and there were no vents at each seat."

Points positifs : "There was sufficient entertainment and food"
Points négatifs : "Shamelessly disorganized at all departures, the staff was rude, very rude on land and in flight. I will not fly SAS again. I rather pay more."

Points positifs : "Staff was friendly"
Points négatifs : "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."

Points positifs : "Much roomier than united"

Points positifs : "12 people got bumped!"

Points positifs : "Lots of movie to chose from. Chicken Curry was tasty."
Points négatifs : "The person in front of me put the seat back so far that I had almost no room to get up—then glared at me when I had to pull on the seat back to get out."

Points positifs : "Crew was excellent"
Points négatifs : "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."

Points négatifs : "I and my 2 children, 10 and 8, thought the dinner was really bad. Also, entertainment selection was lacking. Other than that I thought sas did a great job with the flight."

Points positifs : "Reasonably on time"
Points négatifs : "No entertainment at all, no food at all, unless you are willing to pay 10 euros for a sad looking sandwich. You got water or coffe, or you overpaid. And it's not like they're giving the seats away!"

Points positifs : "Efficiency, confidence, promptness"

Points négatifs : "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Points positifs : "Polite crew, decent space allotment, decent food-well balanced meal. Entertainment was good, quite a few big name movies."
Points négatifs : "I wasn't served my second meal/snack, for the second time on my experiences with SAS."

Points positifs : "Sear had great leg room."
Points négatifs : "No complaints at all, the pilot did a great job!"

Points négatifs : "Norwegian gives you nothing on international flights. We got no meal, no blanket, no pillow, and no leg room. The flight attendants never came by to give out drinks, or even to take trash. We could not even get a glass of water. They were not concerned at all with whether we had a pleasant flight."

Points positifs : "La collation très bonne"

Points positifs : "Tout"
Points négatifs : "Rien"

Points positifs : "L'ensemble était pas trop mal"
Points négatifs : "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"

Points positifs : "The crew was OK, but nothing special."
Points négatifs : "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Points positifs : "Personnel accueillant et disponible."
Points négatifs : "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."

Points positifs : "Rien"
Points négatifs : "Le personnel a l’embarquement !! Très désagréable et un avion a l’heure !!"

Points négatifs : "Advertised October Pink products but did not have them for breast cancer support"

Points positifs : "La ponctualité"
Points négatifs : "L’aménagement de la cabine (les écrans ne fonctionnent pas)"

Points négatifs : "Thé qualité officielle the images"

Points positifs : "Le lounge Air France magnifique; personnel de bord"
Points négatifs : "Le système de divertissement à bord"

Points positifs : "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Points négatifs : "Rien pour moi"

Points positifs : "Crew was great. Seats were comfortable."
Points négatifs : "The airline lost both of my luggage suitcases."

Points positifs : "Le personnel de bord: pro et charmant."
Points négatifs : "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."

Points positifs : "Nothing !! Such a bullshit flight ever !!!"
Points négatifs : "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Points positifs : "The schedule and timing"
Points négatifs : "The airport, some of the crew, the aircraft seats, the entertainment system"

Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"

Points positifs : "Crew great."

Points positifs : "Not being charged for my first bag of luggage"
Points négatifs : "Nothing"

Points positifs : "Tout était très bien"
Points négatifs : "Rien"

Points négatifs : "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Points négatifs : "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Points négatifs : "sièges trop serrés"

Points négatifs : "Propreté de l'appareil"

Points positifs : "Crew was very nice and the food was excellent."

Points positifs : "Crew was very nice. Food was good and tasty."
Points négatifs : "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Points positifs : "The crew was very gentile."
Points négatifs : "No enterteinment on the plane."

Points positifs : "Crew members"
Points négatifs : "Up to 1 hour late and they leaved my baggage in Paris"

Points négatifs : "shuttle from terminal to plane takes a long time. Flight left late"

Points positifs : "La rapidité"
Points négatifs : "RAS"

Points positifs : "Ponctuel. Personnel accueillant, professionnel et souriant"
Points négatifs : "Porte latérale mal isolée donc on gel littéralement près à la place vers la porte (30A) Aucun film doublé ou sous-titré français"

Points positifs : "Ras"
Points négatifs : "Ras"

Points positifs : "Bon équipage"
Points négatifs : "Nourriture moyenne"

Points négatifs : "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."

Points positifs : "Le repas était très bien et le petit déjeuner ok"

Points positifs : "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Points négatifs : "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Points négatifs : "Nothing to complain about."

Points positifs : "On time."
Points négatifs : "Did not seat together passengers, although booked and checked in at the same time."

Points positifs : "Food was good. Crew nice and professional."
Points négatifs : "Landing was not so smooth."

Points négatifs : "Leg space."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points négatifs : "30 minutes de retard"

Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Points positifs : "Le divertissement"

Points positifs : "La disponibilité et l’amabilité du personnel à bord"
Points négatifs : "Le retard a l embarquement sans vraiment d explication alors que le retard ensuit au décollage a été expliqué par le commandant de bord"

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"

Points positifs : "Long courrier et vol à l’heure. L’équipage est aimable et présent. Arrivée même en avance au final."
Points négatifs : "Le repas est bcp trop moyen. C’est original mais juste moyen en qualité. L’espace pour les jambes est juste, j’ai donc voyagé au premier rang cette fois ci."

Points positifs : "I like fly attendant who served us meal"
Points négatifs : "I didn’t like that space between each seat is small"

Points positifs : "I like the service. They caring and give snacks, comfort and overall"
Points négatifs : "None. I like everything"