Avis des clients
Note globale
6,9
Bien
Basé sur 2 064 avis
Note générale
7,1
Embarquement
7,1
Confort
7,0
Équipage
7,6
Divertissements
6,4
Restauration
6,4
Passer directement au contenu principal
Infos Brussels Airlines
| Code IATA | SN |
|---|---|
| Itinéraires | 299 |
| Itinéraire le plus populaire | Genève-Cointrin à Bruxelles-National et autres aéroports |
| Aéroports desservis | 122 |
| Aéroport le plus populaire | Bruxelles-National et autres aéroports |
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
9,3
Points positifs : Brussels airlines business class seats were the most comfortable I have sat in.
Points négatifs : The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.
avis de
-
7,3
Points négatifs : Bus navette between thé flights
avis de
-
2,0
Points positifs : Nothing, they cancelled my flight and rebooked me to another city
Points négatifs : Everything. I had to buy 2 new tickets because they cancelled my flight
avis de
-
8,3
Points négatifs : To be given a blanket. And better choice in music
avis de
-
8,0
Points négatifs : Wasn’t given a blanket
avis de
-
5,2
Points positifs : Seats were fairly comfortable with decent leg room.
Points négatifs : My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.
avis de
-
10,0
Points positifs : Everything
Points négatifs : NA
avis de
-
10,0
Points positifs : Good Staff, Good Service, On Time Departure and Arrival
Points négatifs : The ticket price was so expensive
avis de
-
10,0
Points positifs : All was planned, no surprises, on time and no hassles
Points négatifs : Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
avis de
-
4,0
Points positifs : Retard de 45 min
avis de
-
8,0
Points négatifs : The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
avis de
-
10,0
Excellent comfort
Points positifs : The seats were wide tall and comfortable, there was enough room for the legs as well.
Points négatifs : A little glass of juice would have been nice from the airline.
avis de
-
7,6
Points positifs : Made up tons of time en route.
Points négatifs : Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
avis de
-
7,6
Points positifs : 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Points négatifs : Food was typical economy class fare.
avis de
-
6,3
Points négatifs : It was very cold inside the airplane. I have to ask multiple times for blanket.
avis de
-
8,0
Points négatifs : It was very cold they need to lower the temperature.
avis de
-
4,3
you get what you pay for
Points positifs : cheap ticket
Points négatifs : lack of service, very unfriendly stewardess
avis de
-
4,3
Points négatifs : Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse.
avis de
-
10,0
The best trip so far
Points positifs : The chairs were comfortable the staff was very attentive and nice
Points négatifs : I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
avis de
-
10,0
Points positifs : flight was awesome
Points négatifs : the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
avis de
-
10,0
Brussels Airlines
Points positifs : The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Points négatifs : no TV or other entertainment options so make sure to bring your own device or a book.
avis de
-
10,0
Points positifs : Very good service! Friendly and happy staff!
Points négatifs : The food; I didn't like the sandwich and the snacks
avis de
-
6,0
lhr > bru
Points positifs : fast lane boarding
Points négatifs : no snacks
avis de
-
4,6
No luggage were included in the price
Points négatifs : You are considered as a robber but it is inscribe nowhere you don’t have luggage
avis de
-
4,0
Late getting, had to check bag
Points positifs : Nothing really
Points négatifs : Late boarding, had to check the bag, had to wait forever when landed in the plane
avis de
-
6,3
Points positifs : L’embarquement etait rapide on a décollé à l’heure
avis de
-
5,6
Ok dans l’absolu
Points positifs : Je suis grand de taille, j'avais de la place pour mes pieds.
Points négatifs : L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs
avis de
-
10,0
On time and they even served a tasty breakfast
Points positifs : Food and a good cabin crew on Brussels Air.
Points négatifs : No complaints
avis de
-
6,0
Plus de 30' de retard
Points positifs : Personnel de cabine.
Points négatifs : Retard. Trop d'annonces Safety.
avis de
-
4,0
Points négatifs : poor customer service.
avis de
-
8,0
Great crew
Points positifs : Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Points négatifs : When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
avis de
-
6,0
One normal commuter route
Points positifs : This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Points négatifs : Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
avis de
-
6,3
Le thé à 3 Euros n'est pas digne de Brussels Airlines, sorry !
Points positifs : Equipage, propreté, entretien de la cabine, ponctualité.
Points négatifs : Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas...
avis de
-
8,3
Consistent service
Points positifs : The crew was very cool
Points négatifs : The food was ok
avis de
-
4,6
ground crew need some supervision
Points positifs : The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Points négatifs : The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
avis de
-
7,0
Good food
Points positifs : After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
avis de
-
6,3
Genève-Bruxelles
Points positifs : Personnel sympa.
Points négatifs : L'embarquement est chaotique, pas de divertissement
avis de
-
4,3
Flight delays
Points négatifs : Flight delays is a constant problem with this company
avis de
-
3,6
Points négatifs : It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
avis de
-
2,0
Points négatifs : Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
avis de
-
2,0
Incompetent
Points positifs : Nothing
Points négatifs : I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avis de
-
2,3
Worst Experience of my like.
Points positifs : The food was okay but thats the best thing I can say.
Points négatifs : There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avis de
-
2,3
Points négatifs : There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avis de
-
9,6
Missing a proper lounge at cdg airport when plane is early.
Points positifs : Comfort of the plane, service
Points négatifs : No business lounge in CDG before 9am
avis de
-
5,0
Basically not business
Points positifs : Arrived ahead of time
Points négatifs : Not business treatment, the boarding que, the seats, the food
avis de
-
9,3
The cabin were excellent.
Points positifs : Great service, food and entertainment.
avis de
-
5,0
Points positifs : Good priority boarding
Points négatifs : Delay
avis de
-
2,0
Points positifs : It was on time
Points négatifs : The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
avis de
-
9,6
Ecxellent return flight
Points positifs : After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
avis de
-
7,3
Depart a l’heure arrivé en avance
Points positifs : Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage.
avis de
-
6,0
Missed my connecting flight
Points positifs : Helpful services.
Points négatifs : Good
avis de
-
5,3
Points négatifs : Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
avis de
-
10,0
départ à l'heure, arrivée en avane
Points positifs : Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca
avis de
-
6,6
From Point A to Point B
Points positifs : The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Points négatifs : The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
avis de
-
10,0
Points positifs : The crew at the gate as well as in the plane were tu nice and helpful.
Points négatifs : Juste the toilet were not so clean and smelled very bad.
avis de
-
10,0
Excellent value at the price.
Points positifs : Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
avis de
-
6,3
It's a long flight - treat it as such!
Points positifs : Good schedules, good prices.
Points négatifs : They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
avis de
-
9,6
Points positifs : comfortable leg space
avis de
-
3,3
Low cost airline
Points négatifs : Nothing is for free not even a coffee.
avis de
-
9,3
Points positifs : Brussels airlines business class seats were the most comfortable I have sat in.
Points négatifs : The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.
avis de
-
10,0
Points positifs : Everything
Points négatifs : NA
avis de
-
10,0
Points positifs : Good Staff, Good Service, On Time Departure and Arrival
Points négatifs : The ticket price was so expensive
avis de
-
10,0
Points positifs : All was planned, no surprises, on time and no hassles
Points négatifs : Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets
avis de
-
10,0
Excellent comfort
Points positifs : The seats were wide tall and comfortable, there was enough room for the legs as well.
Points négatifs : A little glass of juice would have been nice from the airline.
avis de
-
10,0
The best trip so far
Points positifs : The chairs were comfortable the staff was very attentive and nice
Points négatifs : I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally
avis de
-
10,0
Points positifs : flight was awesome
Points négatifs : the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all
avis de
-
10,0
Brussels Airlines
Points positifs : The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Points négatifs : no TV or other entertainment options so make sure to bring your own device or a book.
avis de
-
10,0
Points positifs : Very good service! Friendly and happy staff!
Points négatifs : The food; I didn't like the sandwich and the snacks
avis de
-
10,0
On time and they even served a tasty breakfast
Points positifs : Food and a good cabin crew on Brussels Air.
Points négatifs : No complaints
avis de
-
9,6
Missing a proper lounge at cdg airport when plane is early.
Points positifs : Comfort of the plane, service
Points négatifs : No business lounge in CDG before 9am
avis de
-
9,3
The cabin were excellent.
Points positifs : Great service, food and entertainment.
avis de
-
9,6
Ecxellent return flight
Points positifs : After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.
avis de
-
10,0
départ à l'heure, arrivée en avane
Points positifs : Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca
avis de
-
10,0
Points positifs : The crew at the gate as well as in the plane were tu nice and helpful.
Points négatifs : Juste the toilet were not so clean and smelled very bad.
avis de
-
10,0
Excellent value at the price.
Points positifs : Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job.
avis de
-
9,6
Points positifs : comfortable leg space
avis de
-
7,3
Points négatifs : Bus navette between thé flights
avis de
-
8,3
Points négatifs : To be given a blanket. And better choice in music
avis de
-
8,0
Points négatifs : Wasn’t given a blanket
avis de
-
8,0
Points négatifs : The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
avis de
-
7,6
Points positifs : Made up tons of time en route.
Points négatifs : Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.
avis de
-
7,6
Points positifs : 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Points négatifs : Food was typical economy class fare.
avis de
-
8,0
Points négatifs : It was very cold they need to lower the temperature.
avis de
-
8,0
Great crew
Points positifs : Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.
Points négatifs : When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.
avis de
-
8,3
Consistent service
Points positifs : The crew was very cool
Points négatifs : The food was ok
avis de
-
7,0
Good food
Points positifs : After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
avis de
-
7,3
Depart a l’heure arrivé en avance
Points positifs : Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage.
avis de
-
6,6
From Point A to Point B
Points positifs : The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Points négatifs : The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
avis de
-
2,0
Points positifs : Nothing, they cancelled my flight and rebooked me to another city
Points négatifs : Everything. I had to buy 2 new tickets because they cancelled my flight
avis de
-
5,2
Points positifs : Seats were fairly comfortable with decent leg room.
Points négatifs : My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.
avis de
-
4,0
Points positifs : Retard de 45 min
avis de
-
6,3
Points négatifs : It was very cold inside the airplane. I have to ask multiple times for blanket.
avis de
-
4,3
you get what you pay for
Points positifs : cheap ticket
Points négatifs : lack of service, very unfriendly stewardess
avis de
-
4,3
Points négatifs : Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse.
avis de
-
6,0
lhr > bru
Points positifs : fast lane boarding
Points négatifs : no snacks
avis de
-
4,6
No luggage were included in the price
Points négatifs : You are considered as a robber but it is inscribe nowhere you don’t have luggage
avis de
-
4,0
Late getting, had to check bag
Points positifs : Nothing really
Points négatifs : Late boarding, had to check the bag, had to wait forever when landed in the plane
avis de
-
6,3
Points positifs : L’embarquement etait rapide on a décollé à l’heure
avis de
-
5,6
Ok dans l’absolu
Points positifs : Je suis grand de taille, j'avais de la place pour mes pieds.
Points négatifs : L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs
avis de
-
6,0
Plus de 30' de retard
Points positifs : Personnel de cabine.
Points négatifs : Retard. Trop d'annonces Safety.
avis de
-
4,0
Points négatifs : poor customer service.
avis de
-
6,0
One normal commuter route
Points positifs : This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.
Points négatifs : Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.
avis de
-
6,3
Le thé à 3 Euros n'est pas digne de Brussels Airlines, sorry !
Points positifs : Equipage, propreté, entretien de la cabine, ponctualité.
Points négatifs : Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas...
avis de
-
4,6
ground crew need some supervision
Points positifs : The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.
Points négatifs : The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.
avis de
-
6,3
Genève-Bruxelles
Points positifs : Personnel sympa.
Points négatifs : L'embarquement est chaotique, pas de divertissement
avis de
-
4,3
Flight delays
Points négatifs : Flight delays is a constant problem with this company
avis de
-
3,6
Points négatifs : It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent
avis de
-
2,0
Points négatifs : Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
avis de
-
2,0
Incompetent
Points positifs : Nothing
Points négatifs : I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avis de
-
2,0
Points positifs : Nothing
Points négatifs : I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
avis de
-
2,3
Worst Experience of my like.
Points positifs : The food was okay but thats the best thing I can say.
Points négatifs : There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avis de
-
2,3
Points négatifs : There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
avis de
-
5,0
Basically not business
Points positifs : Arrived ahead of time
Points négatifs : Not business treatment, the boarding que, the seats, the food
avis de
-
5,0
Points positifs : Good priority boarding
Points négatifs : Delay
avis de
-
2,0
Points positifs : It was on time
Points négatifs : The flight was long and inexpect s to be fed. They didn’t provide free food and beverages.
avis de
-
6,0
Missed my connecting flight
Points positifs : Helpful services.
Points négatifs : Good
avis de
-
5,3
Points négatifs : Missed my connecting flight from Toronto to Houston. No reason given for late arrival. Yes, they gave me another flight...six hours later! Will be asking for compensation. At least for spending money on airport food. After arriving in Houston, i had already planned on renting a vehicle to my final destination. Because of first delay, i had to drive in the middle of the night and finally arrive at finat destination at 4 am on Oct 5. Im going to bed now.
avis de
-
6,3
It's a long flight - treat it as such!
Points positifs : Good schedules, good prices.
Points négatifs : They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable.
avis de
-
3,3
Low cost airline
Points négatifs : Nothing is for free not even a coffee.
avis de
Suivi des vols
Itinéraires proposés par Brussels Airlines
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
3631
Bruxelles
BRU
Paris
CDG
3621
Bruxelles
BRU
Nice
NCE
2901
Bruxelles
BRU
Vienne
VIE
3632
Paris
CDG
Bruxelles
BRU
3598
Marseille
MRS
Bruxelles
BRU
2902
Vienne
VIE
Bruxelles
BRU
3597
Bruxelles
BRU
Marseille
MRS
2254
Billund
BLL
Bruxelles
BRU
2725
Bruxelles
BRU
Genève
GVA
3147
Bruxelles
BRU
Milan
LIN
3815
Bruxelles
BRU
Lisbonne
LIS
2830
Budapest
BUD
Bruxelles
BRU
2268
Copenhague
CPH
Bruxelles
BRU
2066
Édimbourg
EDI
Bruxelles
BRU
2624
Hambourg
HAM
Bruxelles
BRU
3152
Milan
LIN
Bruxelles
BRU
3816
Lisbonne
LIS
Bruxelles
BRU
3588
Lyon
LYS
Bruxelles
BRU
3668
Toulouse
TLS
Bruxelles
BRU
3208
Venise
VCE
Bruxelles
BRU
2560
Varsovie
WAW
Bruxelles
BRU
2623
Bruxelles
BRU
Hambourg
HAM
3667
Bruxelles
BRU
Toulouse
TLS
2253
Bruxelles
BRU
Billund
BLL
2309
Bruxelles
BRU
Stockholm
BMA
2705
Bruxelles
BRU
Bâle
BSL
2829
Bruxelles
BRU
Budapest
BUD
2265
Bruxelles
BRU
Copenhague
CPH
2063
Bruxelles
BRU
Édimbourg
EDI
3779
Bruxelles
BRU
Santa Cruz de Ténérife
TFS
2589
Bruxelles
BRU
Berlin
TXL
3207
Bruxelles
BRU
Venise
VCE
2559
Bruxelles
BRU
Varsovie
WAW
2706
Bâle
BSL
Bruxelles
BRU
3176
Rome
FCO
Bruxelles
BRU
2318
Göteborg
GOT
Bruxelles
BRU
2712
Genève
GVA
Bruxelles
BRU
3622
Nice
NCE
Bruxelles
BRU
3780
Santa Cruz de Ténérife
TFS
Bruxelles
BRU
2590
Berlin
TXL
Bruxelles
BRU
3714
Bilbao
BIO
Bruxelles
BRU
2810
Prague
PRG
Bruxelles
BRU
2809
Bruxelles
BRU
Prague
PRG
2103
Bruxelles
BRU
Londres
LHR
3735
Bruxelles
BRU
Malaga
AGP
3732
Madrid
MAD
Bruxelles
BRU
2310
Stockholm
BMA
Bruxelles
BRU
3181
Bruxelles
BRU
Rome
FCO
2317
Bruxelles
BRU
Göteborg
GOT
2183
Bruxelles
BRU
Manchester
MAN
2284
Oslo
OSL
Bruxelles
BRU
3587
Bruxelles
BRU
Lyon
LYS
2094
Londres
LHR
Bruxelles
BRU
2283
Bruxelles
BRU
Oslo
OSL
2184
Manchester
MAN
Bruxelles
BRU
3289
Bruxelles
BRU
Tel Aviv
TLV
3290
Tel Aviv
TLV
Bruxelles
BRU
2547
Bruxelles
BRU
Cracovie
KRK
2371
Bruxelles
BRU
Vilnius
VNO
2548
Cracovie
KRK
Bruxelles
BRU
2372
Vilnius
VNO
Bruxelles
BRU
3736
Malaga
AGP
Bruxelles
BRU
3715
Bruxelles
BRU
Bilbao
BIO
3696
Barcelone
BCN
Bruxelles
BRU
3695
Bruxelles
BRU
Barcelone
BCN
3788
Arrecife
ACE
Bruxelles
BRU
3787
Bruxelles
BRU
Arrecife
ACE
3126
Bologne
BLQ
Bruxelles
BRU
3125
Bruxelles
BRU
Bologne
BLQ
3727
Bruxelles
BRU
Madrid
MAD
371
Bruxelles
BRU
Douala
DLA
372
Douala
DLA
Bruxelles
BRU
371
Douala
DLA
Yaoundé
NSI
372
Yaoundé
NSI
Douala
DLA
3169
Bruxelles
BRU
Naples
NAP
3170
Naples
NAP
Bruxelles
BRU
3153
Bruxelles
BRU
Milan
MXP
3563
Bruxelles
BRU
Nantes
NTE
3154
Milan
MXP
Bruxelles
BRU
3570
Nantes
NTE
Bruxelles
BRU
3783
Bruxelles
BRU
Las Palmas de Gran Canaria
LPA
3784
Las Palmas de Gran Canaria
LPA
Bruxelles
BRU
3556
Bordeaux
BOD
Bruxelles
BRU
3555
Bruxelles
BRU
Bordeaux
BOD
2835
Bruxelles
BRU
Moscou
DME
3811
Bruxelles
BRU
Porto
OPO
2836
Moscou
DME
Bruxelles
BRU
3812
Porto
OPO
Bruxelles
BRU
2050
Birmingham
BHX
Bruxelles
BRU
501
Bruxelles
BRU
New York
JFK
502
New York
JFK
Bruxelles
BRU
2049
Bruxelles
BRU
Birmingham
BHX
201
Bruxelles
BRU
Dakar
DSS
3195
Bruxelles
BRU
Turin
TRN
202
Dakar
DSS
Bruxelles
BRU
3196
Turin
TRN
Bruxelles
BRU
3772
Alicante
ALC
Bruxelles
BRU
3771
Bruxelles
BRU
Alicante
ALC
241
Bruxelles
BRU
Freetown
FNA
241
Freetown
FNA
Monrovia
ROB
241
Monrovia
ROB
Bruxelles
BRU
203
Dakar
DSS
Banjul
BJL
3139
Bruxelles
BRU
Florence
FLR
3325
Bruxelles
BRU
Hurghada
HRG
551
Bruxelles
BRU
Toronto
YYZ
3140
Florence
FLR
Bruxelles
BRU
3326
Hurghada
HRG
Bruxelles
BRU
3801
Bruxelles
BRU
Faro
FAO
2857
Bruxelles
BRU
Kiev
KBP
3802
Faro
FAO
Bruxelles
BRU
2858
Kiev
KBP
Bruxelles
BRU
300
Abidjan
ABJ
Bruxelles
BRU
299
Abidjan
ABJ
Cotonou
COO
299
Bruxelles
BRU
Abidjan
ABJ
300
Cotonou
COO
Abidjan
ABJ
278
Accra
ACC
Bruxelles
BRU
277
Accra
ACC
Lome
LFW
277
Bruxelles
BRU
Accra
ACC
278
Lome
LFW
Accra
ACC
256
Abidjan
ABJ
Ouagadougou
OUA
204
Banjul
BJL
Dakar
DSS
467
Bruxelles
BRU
Kigali
KGL
255
Bruxelles
BRU
Ouagadougou
OUA
467
Entebbe
EBB
Bruxelles
BRU
467
Kigali
KGL
Entebbe
EBB
255
Ouagadougou
OUA
Abidjan
ABJ
256
Ouagadougou
OUA
Bruxelles
BRU
Meilleurs itinéraires de vol
Aéroports populaires desservis par Brussels Airlines
- Aéroport Bruxelles-National et autres aéroports (BRU)
- Aéroport Genève-Cointrin (GVA)
- Aéroport Berlin-Tegel (TXL)
- Aéroport Rome Aéroport Léonard-de-Vinci de Rome Fiumicino (FCO)
- Aéroport Madrid Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)
- Aéroport Copenhague Kastrup (CPH)
- Aéroport Londres-Heathrow (LHR)
- Aéroport Stockholm-Bromma (BMA)
- Aéroport Vienne-Schwechat (VIE)
- Aéroport Manchester (MAN)
- Aéroport Barcelone-El Prat (BCN)
- Aéroport Lyon-Saint-Exupéry (LYS)
- Aéroport Nice Côte d'Azur (NCE)
- Aéroport Hambourg (HAM)
- Aéroport Venise-Marco-Polo (VCE)
Coordonnées de Brussels Airlines
- SN Code IATA
- 0892 64 00 30 Appeler
- brusselsairlines.fr Consulter
Flightstats.com fournit les données sur les statuts de vols, les annulations, et les retards. Les données de Flightstats peuvent ne pas être exactes. Veuillez toujours confirmer les informations indiquées ici directement auprès de votre compagnie aérienne.