Trouvez des vols pas chers Nouveau-Mexique - Aéroport de Paris-Charles-de-Gaulle

Points positifs : "It was a great flight!"
Points négatifs : "nothing, pretty much perfect!"

Points positifs : "Everything was easy"
Points négatifs : "Business class seats are snug for big people compared to other airlines"

Points négatifs : "Seats were really old and outdated"

Points positifs : "Crew was attentive."
Points négatifs : "Tiny, uncomfortable seats with warn cushions."

Points négatifs : "My tv screen could not show the movies"

Points positifs : "I liked the movies"
Points négatifs : "Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep"

Points positifs : "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."

Points positifs : "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Points négatifs : "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."

Points positifs : "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Points négatifs : "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"

Points positifs : "modern comfortable plane, in flight entertainment was good, service was outstanding."
Points négatifs : "food was meh at best, seats in economy are tight and there is no legroom"

Points positifs : "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Points négatifs : "The crew speaks to quick and the Australian accent is not always easy to understand"

Points positifs : "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Points négatifs : "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Points positifs : "Food and snacks!!!!!"

Points positifs : "Crew was amazing and we got fed so often. The movie choices were good."
Points négatifs : "I wish I could have ordered a drink (pay or otherwise) from the tv in front of me"

Points positifs : "Great movie selection"
Points négatifs : "They need softer seats...had to stand half the time"

Points positifs : "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Points négatifs : "Nothing"

Points positifs : "Fast boarding, not a crowded flight, ahead of schedule."
Points négatifs : "Paid extra for my check in bag."

Points positifs : "Food and service was ok"
Points négatifs : "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Points positifs : "Friendly crew, clean, well presented cabin."
Points négatifs : "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Points négatifs : "Food was hard and little stale."

Points positifs : "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Points négatifs : "I would have appreciated another round of hot drinks."

Points négatifs : "Service is super fast"

Points positifs : "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Points négatifs : "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Points négatifs : "After 14 hours the seats were like sitting on spikes"

Points positifs : "Good entertainment, food and in-flight crew"
Points négatifs : "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Points positifs : "Crew"
Points négatifs : "A plane from 1960? No entertainment center!"

Points positifs : "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Points positifs : "Smooth flight"
Points négatifs : "My economy window seat was just too cramped for a big guy on a nine hour flight"

Points positifs : "The flight was on time."
Points négatifs : "The floor at our feet had been spilled on during a previous flight and not cleaned. Bag was lost and not returned for 5 days. Crew during flight was flippant and disinterested in service...unless you were Economy+."

Points positifs : "We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Points négatifs : "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Points positifs : "Very nice staff"

Points positifs : "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Points positifs : "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Points négatifs : "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Points positifs : "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"

Points positifs : "Very professional crew throughout."

Points positifs : "I liked entertainment options on your phone but at the same time there was nowhere to plug your phone if it ran out of battery."
Points négatifs : "The boarding was good but we did not depart o time which did not cause us to be on time to our destination. It was international flight for almost 4 hours and there was no foodie snacks serve. Only tea or coffee. For a international flight more than 2 hours you should offer something else, soda juices and a snack at the very least. I guess the reason why I am feeling this ways is because I flew with virgin a couple years back to London and was so impressed by he service and the airline and the great quality modern vibe. It was the W hotels of the airlines industry and this time I really want impressed."

Points positifs : "Very friendly and helpful staff! Food was very good too."
Points négatifs : "More leg room always desirable"

Points positifs : "Make sure you bring food with you because they will starve you. I also asked for band-aide 2x but it never came. Service is very poor."
Points négatifs : "Service is very poor, ground and air crew are not friendly, can even be driscriminating. There's scarcity of food in this flight. They need to give snacks more often than one in a 13hr flight."

Points positifs : "The in flight entertainment was above average and the seats were decent"
Points négatifs : "The attitude of the cabin crew was generally poor; at one point when I returned the post meal rubbish one member of crew commented to another on the lack of wrappers in my rubbish the other crew member replied "maybe he ate it" as this conversation took place directly behind me I assume they thought my headphones were plugged in."

Points positifs : "Entertainment had a good selection"
Points négatifs : "Seat very narrow. I'm a 5'5" 135 lb female."

Points positifs : "It arrived on time"
Points négatifs : "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."

Points positifs : "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"

Points positifs : "Staff excellent - Inflight screen useful."
Points négatifs : "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Points positifs : "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Points négatifs : "A bit better options with movies and music in the entertainment department."

Points positifs : "Virgin always provides the best, friendliest, coolest service!"
Points négatifs : "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Points positifs : "Pleasant, helpful staff at check-in and on flight"

Points positifs : "New boarding system of putting your hand luggage on ready was good."
Points négatifs : "You have to pay for food and entertainment even though flight over 4 hours."

Points négatifs : "They need to make more leg room in ALL planes"

Points positifs : "You know what you are getting with Delta"
Points négatifs : "The economy seats were really tiny, this made the flight fairly uncomfortable"

Points négatifs : "Everything was great!"

Points positifs : "Very helpful flight crew."
Points négatifs : "A little unexpectedly bumpy."

Points positifs : "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Points négatifs : "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points négatifs : "If my baggage arrived"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "Friendly crew"
Points négatifs : "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Points positifs : "Crew was very friendly. Food was excellent"

Points positifs : "Overall was a good experience"
Points négatifs : "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points positifs : "N/a"
Points négatifs : "The crew members were very rude and they called me an IDIOT!! Yes they did because the forced me to check my carry on bag and i didnt want they are racists"

Points positifs : "Having the whole center three seats to myself. The food and beverages were really good as well."
Points négatifs : "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "Crew was great."
Points négatifs : "A bit warm and the B777 blowers not in the easiest location to reach."

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points négatifs : "more leg room is needed"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points négatifs : "Don't call it "food." the meals were terrible. Also stop creating so much single use plastic."

Points négatifs : "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."

Points positifs : "The food and drinks on this Delta flight was much better than when I flew with them years ago. I was pleasantly surprised. Good entertainment too. Saw two movies I missed in the theaters..."
Points négatifs : "The legroom was decent, but I couldn't get comfortable. Pillow or no pillow, the headrest just felt wrong."

Points positifs : "very helpful and pleasant crew. Warm wet towels are a nice touch. I like the water bottle for each passenger at the beginning of the trip."
Points négatifs : "Slight problem at first with entertainement at my seat that did not work ,but a crew member restarted it and it worked fine after that."

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points positifs : "We left an overcoat on the plane after the long flight and did not realize our area until we were in the baggage claim area. The Delta agent in Paris was most helpful. He went above and beyond to retrieve our coat. Good job Delta!"

Points positifs : "Friendly service, smooth flight"
Points négatifs : "Some seats were double booked, which was not realized until the plane was fully boarded, which caused very late departure, which almost caused us to miss our connection in Paris. Also the bathroom became a mess - slow to restock toilet paper, etc."

Points positifs : "The attention to detail from the crew, and the friendliness"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points négatifs : "Not much legroom."

Points positifs : "Food was okay. Everything else was great!"

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points positifs : "wonderfu crew... very helpul`"
Points négatifs : ".."

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points négatifs : "Did not serve the food we asked Limited choice of movies"

Points négatifs : "The food was just ok."

Points positifs : "Food and service was amazing."

Points positifs : "The crew was awesome and helped out tremendously when anything was needed!"

Points positifs : "Service de crew à bord, très gentil."

Points positifs : "Business class upgrade"
Points négatifs : "Sitting in window next time"

Points positifs : "Crew"
Points négatifs : "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Points positifs : "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Points négatifs : "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Points positifs : "The crew on-board was nicer this time"
Points négatifs : "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Points positifs : "Everything was great"
Points négatifs : "I’d honestly pay more for childless flights"

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points négatifs : "Improving customer service during delay but overall good"

Points positifs : "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Points négatifs : "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "The crew was nice."
Points négatifs : "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service and the crewe was very kind"
Points négatifs : "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Points négatifs : "Cramped economy seats compared to Bombay to Munich flight."

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points positifs : "Quick and easy flight decent cold sandwiches."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Great"
Points négatifs : "No problems"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Food could be improved."

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Quick, efficient, relaxing."

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Staff was great."
Points négatifs : "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Crew were professional and friendly"
Points négatifs : "Small seats"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Points négatifs : "Flight was 2 hours late in departing from Frankfurt."

Points positifs : "The seats are comfortable and the plane was clean and well-presented."
Points négatifs : "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Points positifs : "Professional, efficient, full, nice sandwich and coffee."

Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Points négatifs : "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Points positifs : "The food was okay and the staff were friendly."
Points négatifs : "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Points positifs : "Onboard crew was friendly. Dinner was good"
Points négatifs : "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Points positifs : "Their evacution video is interesting"
Points négatifs : "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Points positifs : "Great food (Economy class). Good Service"
Points négatifs : "Not enough bathrooms on Economy class area due to aircraft design."

Points positifs : "Quiet! No noise-canceling earphones needed. Delicious food."

Points positifs : "Le temps de vol."
Points négatifs : "Le retard"

Points positifs : "Boarding this large plane went relatively quickly and orderly."
Points négatifs : "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Points positifs : "Good seat width Great movie selection Great food and drinks Nice and large A380"
Points négatifs : "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Points négatifs : "Flight was delayed by 1h30min, so we arrived very late"

Points négatifs : "Leg space."

Points négatifs : "Impossible de commander un repas sans gluten sur l’application mobile"

Points positifs : "Nothing"
Points négatifs : "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Points positifs : "Enjoyed my food, especially tasty for airplan fare!"
Points négatifs : "Not enough leg room"

Points positifs : "Le service, le café et croissant compris, l’accueil, le respect des horaires"
Points négatifs : "Assise sur le dernier rang de l’avion, les sièges sont trop droits sans souplesse car tenus par la paroie"

Points positifs : "Staff"
Points négatifs : "We were 2h late"

Points positifs : "Food, service, comfort"

Points positifs : "Le divertissement"

Points négatifs : "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Points positifs : "Bon système à bord, films récents, écran assez grand"
Points négatifs : "Pas beaucoup d’espace entre les sieges, nourriture juste correcte"

Points positifs : "It was a wonderful flight and service . Hospitality and welcoming."
Points négatifs : "Nothing everything was amazing ."

Points positifs : "I like traveling with AirFrance in general."
Points négatifs : "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Points positifs : "L'attention et l'amabilité de l'equipage. Le service en plusieurs langues. Les sièges plus confortables que sur les moyens courriers. Bravo pour les progrès sur les plateaux repas. J'aurai bien aimé un apéritif quand même"
Points négatifs : "Les toilettes de seconde sont trop loin! Difficile de progresser dans les allez les gens dorment les jambes en travers des rangées par manque de place. A cause du bruit le Stewart a pas bien compris ce que je commandais a voir et n'a pas osé me faire répéter une troisième fois. Je n'ai pas.trouve la ventilation individuelle, donc ai eu peu trop chaud et très soif tout le vol."

Points positifs : "Ground crew at CDG was helpful to file a claim for the lost luggage."
Points négatifs : "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Points positifs : "Boarding for BUsiness class was fine. Seating was cramped."
Points négatifs : "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Points positifs : "The service was very professional."
Points négatifs : "Everything went well."

Points négatifs : "Il a eu du retard"

Points positifs : "Food and service was good and price was acceptable"
Points négatifs : "Very long route"

Points positifs : "L’enregistrement"
Points négatifs : "Le contrôle des bagages cabine"

Points positifs : "Heureusement que les PNC gardaient le sourire"
Points négatifs : "Encore une fois le retard et le pseudo repas servi sans même un plateau, cake aux légumes à déguster avec les doigts et 5 petits vulgaires morceaux d’orange Encore une fois bravo"

Points négatifs : "Attente supplémentaire du décollage ... Un petit gâteau avec la boisson serait mieux ! Maurice"

Points positifs : "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Points négatifs : "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Points négatifs : "Horrible Crew..."

Points positifs : "Fine for a 45-50 minute regional flight."
Points négatifs : "Wouldn’t be great for long-haul flights."

Points négatifs : "Avion en retard de plus d’une heure"

Points négatifs : "Siège pas confortable, écran tactile fin ancien âge, repas servis 2h30 après le décollage et plus la possibilité de cuisine entre les 2 repas proposés car plus de poisson disponible"

Points négatifs : "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Points négatifs : "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Points positifs : "La entrada"
Points négatifs : "El resto de cosas"

Points positifs : "Flight was smooth"
Points négatifs : "Food"

Points négatifs : "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Points positifs : "Easy, fast, comfortable, no hassles"

Points positifs : "Free snack and drinks. Good service."

Points positifs : "The space and the people"
Points négatifs : "Nothing"

Points positifs : "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Points positifs : "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Points négatifs : "L'aspect des avions commence à faire vielliot ..."

Points positifs : "Les sandwiches étaient bons."
Points négatifs : "Deux sandwiches par personnes auraient été appréciés."

Points positifs : "Bonne nourriture et équipage prevenant mais fauteuils durs serrés, climatisation à fond, écran très petits, fonctionnant mals... A l'allée, accès avion par une tour d'escaliers avec nos bagages cabines, au retour retard d'1h..."
Points négatifs : "Equipement nul..."

Points positifs : "I would like to come on time each trip because I got two late time before with airfrance"

Points positifs : "The service"
Points négatifs : "Nothing"

Points positifs : "L'équipage et le personnel embarquement étaient très agréables"
Points négatifs : "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Points négatifs : "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"

Points positifs : "."
Points négatifs : "Le procédé d’embarquement"

Points négatifs : "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"

Points négatifs : "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Points négatifs : "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Points négatifs : "Traduction en français.."

Points positifs : "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Points négatifs : "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Points positifs : "service de l'equipage"
Points négatifs : "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"

Points négatifs : "Une collation gratuite pendant le vol"

Points négatifs : "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Points positifs : "La couleur de l avion ."
Points négatifs : "Tous"

Points négatifs : "pas de boisson ni nourriture offerte"

Points positifs : "Personnel de bord sympathique"
Points négatifs : "L’organisation De l’embarquement"

Points positifs : "Propreté et état général de l'avion"
Points négatifs : "Des hôtesses plus souriantes"

Points positifs : "la gentillesse de l’équip"
Points négatifs : "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Points positifs : "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Points négatifs : "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Points négatifs : "Une heure de retard au départ de Genève ."

Points positifs : "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Points positifs : "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Points positifs : "Cabin crew"
Points négatifs : "Le retard"

Points négatifs : "25 min de retard pour le décollage"

Points positifs : "La sympathie de l'équipage"
Points négatifs : "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."

Points positifs : "L'équipage très serviable et aimable Embarquement rapide"
Points négatifs : "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Points positifs : "Bon équipage,pas de problème lors du voyage"
Points négatifs : "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Points positifs : "Les films bien diversifiés et nombreux en français"
Points négatifs : "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Points positifs : "Rien"
Points négatifs : "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Points négatifs : "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Points positifs : "New plane."
Points négatifs : "Plane was late to arrive so we were delayed about 30 min. However we had sufficient notice from BA and KAYAK regarding the changes."

Points positifs : "It was a quick boarding process and a quick flight! We were early!"
Points négatifs : "I didn’t get any snacks, and no entertainment."

Points positifs : "personnel correct espace siège raisonnable"
Points négatifs : "PAYER boissons et repas; départ différéble de 25 minutes"

Points positifs : "It was short. The crew was friendly."
Points négatifs : "The drinks and snacks were not complimentary."

Points négatifs : "British Airways ne sert plus de snack... plus ça va moins ya de services! pas de petites économies, décevant vraiment... plus de différence avec les low cost"

Points positifs : "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Points positifs : "Bagages inclus et personnels sympathique et serviable"
Points négatifs : "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Points positifs : "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Points négatifs : "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."

Points positifs : "Quick, smooth flight and a polite captain"
Points négatifs : "Late leaving and arriving and baggage took forever to be delivered to belt."

Points négatifs : "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."

Points positifs : "Ease of boarding"
Points négatifs : "Nothing"

Points positifs : "It was a short flight"
Points négatifs : "There is a charge for beverage service."

Points positifs : "Le personnel très avenant et souriant."

Points positifs : "Boarding efficient, take off on time, flight smooth, crew professional."

Points positifs : "On time and smooth flight."
Points négatifs : "We were packed in like sardines. There were no plugs to charge devices."

Points négatifs : "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Points positifs : "Personnel accueillant au sol et en vol, ponctualité du vol"

Points positifs : "Not yet done."
Points négatifs : "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"

Points négatifs : "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Points positifs : "Arriving in Paris"
Points négatifs : "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"

Points positifs : "Journaux en libre service en salle d'embarquement"
Points négatifs : "Pas de divertissement. Snack et boisson payants en classe éco."

Points positifs : "Le surclassement en éco +"
Points négatifs : "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."