Trouvez des vols pas chers États-Unis - Paris Charles-de-Gaulle

Points négatifs : Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked.

Points négatifs : no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest

Points positifs : Nothing

Points négatifs : Customer service

Points positifs : Nothing

Points négatifs : Snack and some complimentary wifi or entertainment

Points négatifs : Tv and food

Points positifs : The crew was attentive

Points positifs : safe and pleasant Thank you

Points positifs : All what you served !

Points négatifs : Everything is okey !

Points positifs : Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Points négatifs : Knowing we had to get a visa for Canada

Points positifs : Food and drinks provided were really appreciated especially the wine/beer and hot meals on the long flight.

Points négatifs : Not enough leg room etc. for long flights. Cushions and blankets were nice.

Points positifs : The crew that greeted us (and sorted out seats) was excellent.

Points négatifs : We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Points négatifs : Laptop charger (115v) would be appreciated

Points positifs : Friendly crew

Points négatifs : Not piling up people like sardines in a can.

Points négatifs : Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro

Points positifs : The crew was friendly and helpful.

Points négatifs : The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable.

Points négatifs : I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Points positifs : Seats were comfortable. The crews were helpful.

Points négatifs : Cleaner bathroom on the plane.

Points positifs : Crew was friendly.

Points négatifs : No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Points positifs : All in time

Points positifs : Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Points négatifs : The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Points négatifs : Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight

Points négatifs : If my baggage arrived

Points positifs : Movies on any flight is great.

Points positifs : Free entertainment

Points négatifs : More comfortable seating

Points négatifs : Live TV on the flights

Points positifs : Economy plus was quite comfortable.

Points négatifs : The storage space would have been woefully inadequate if the flight was full.

Points positifs : They were friendly. Seats are rarely comfortable...

Points négatifs : I think all planes need better leg room....

Points positifs : Crew was friendly and very helpful.

Points négatifs : Wish they offered the headphones for the small tvs like last time.

Points négatifs : Better boarding and entertainment

Points positifs : comfortable seats, quick flight

Points négatifs : in-seat entertainment and a full salami sandwich instead of half for snack

Points positifs : Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Points négatifs : I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Points négatifs : Hi, Pliz sort out the menu,the food was rubbish.

Points positifs : Crew.. single person was okay. Overall company operation plus late flight was poor

Points négatifs : Luggage handling could be better. Flight on schedule will be good.

Points négatifs : I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Points positifs : No and no.

Points négatifs : Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Points positifs : The crew was good and the seats were fine.

Points négatifs : It was a short flight but it would have been nice to have a glass of water.

Points positifs : Everything

Points négatifs : Nothing

Points positifs : Crew was nice

Points négatifs : Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment

Points négatifs : Lost luggage. Took one hour waiting for my luggage in vain, and file the report of missing luggage.

Points positifs : The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Points positifs : the seating was very uncomfortable i barely had any leg room

Points négatifs : Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Points positifs : the crew was good and helpful. They should be paid more.

Points négatifs : ALL my print outs say FINNAIR, your asking about my FINNAIR flight, all says FINNAIR, so I go to the airport and wait 30 precious minutes at the FINNAIR counter to check in ( there was no self check in computers) only to be told Ah, you are not on FINNAIR, you are on American and must go to the American counter. I was given my itinerary back and rushed to American and began to self check in only to realize in the rush the woman had not given me back my passport. So, I rushed back to get it, loosing more time, only to find she had given it to another agent at another American counter but not at the check in area, and it took more time to find out who had my passport. I made my flight, but if ALL says FINNAIR, how am I supposed to know that I should instead be looking at fine print to discover which airline I am actually flying on and waste time!!!!!!! It should state CLEARLY that I need to check in at the American counter. In flight entertainment was really poor in comparison to other airlines on international flights.

Points positifs : Nothing

Points négatifs : Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Points positifs : Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Points négatifs : Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.

Points positifs : my flight got cancelled twice and they were not really helpful

Points négatifs : I spent more than 24 hours in the airport.

Points positifs : There was enough leg room and boarding was done reasonably quickly.

Points négatifs : The flight was delayed by 15 minutes without explanation.

Points positifs : Seats were comfortable

Points négatifs : Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks

Points positifs : The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight.

Points positifs : the crew were so nice

Points négatifs : not enough room between seats

Points négatifs : I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Points positifs : The seat was terrible

Points négatifs : If I had gotten my luggage at the end of the flight

Points positifs : The crew was super nice and the seat was great

Points négatifs : For the price i got the ticket i couldn't asked for more. Thanks a Million

Points négatifs : On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement.

Points positifs : Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Points négatifs : The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Points positifs : Crew was generally friendly. Leg room in coach was ok. The price was good.

Points négatifs : Kayak sent misleading check in announcements. Namely, telling us to check in with Finnair, where it would not let us check in on line and no one answered the phone. We ultimately checked in with American, which was operating the flight. Not a customer friendly process. American should be embarrassed to serve meals. We think people will eat the gruel because they paid for it. No choice of entertainment. How 1990s. If this is the new American Airlines Lord help us.

Points négatifs : I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Points négatifs : Delayed 5+ hours. Aircraft was changed to a smaller plane than we booked.

Points positifs : Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Points positifs : Timeliness

Points négatifs : Seating

Points positifs : They did not clean with antiseptic the tray tables and tv screens between flights. Because of corona virus scare. I asked stewardess and she said no

Points positifs : The best other than the fact it was packed full lol but that’s not Deltas fault

Points positifs : The leg room was great, the blanket and pillow provided was great and the crew did not disturb me.

Points négatifs : Live TV on the flights

Points positifs : All great in Biz. class.

Points positifs : Empty flight, lots of room and space.

Points négatifs : Nothing- all was great

Points positifs : The crew was great. Trent was outstanding

Points positifs : Young crew, with positive attitude and very kind and helpful.

Points positifs : Space, seats, movies.

Points négatifs : I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Points positifs : inflight staff are good but on the ground staff at airport need a great deal of improvement

Points négatifs : Delayed arrival at Bangalore by more than 1 hour.

Points positifs : I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Points négatifs : Don’t sell an unrealistic connection time

Points positifs : Great crew.

Points positifs : The crew were friendly and helpful as usual. No issues at all.

Points négatifs : Really cannot complain about anything!

Points positifs : Seat was good.

Points positifs : All good

Points négatifs : Free cup of tea!! Perhaps lightly more leg room

Points positifs : Nothing

Points négatifs : Time schedule Better customer services

Points positifs : Great attentive crew.

Points négatifs : Boarding has no groups, seats are small

Points négatifs : I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket.

Points positifs : The crew and entertainment

Points négatifs : Nothing