|mars||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 3%.|
|juin||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 6%.|
Prix moyen pour un aller-retour
|114 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire pour un aller-retour
|78 €||ou moins|
Virgin Atlantic, Delta et China Southern ont supprimé leurs frais de modification et d’annulation pour les vols Paris Charles-de-Gaulle-Europe. Veuillez vérifier les conditions sur le site de réservation.
Alitalia, Delta et Etihad Airways n’autorisent pas la réservation du siège du milieu sur les vols Paris Charles-de-Gaulle-Europe.
KAYAK est un moteur de recherche dédié au voyage, qui parcourt le Web à la recherche des meilleurs prix que nous puissions trouver pour nos utilisateurs. Grâce à plus de 2 milliards de recherches traitées chaque année, nous pouvons afficher une grande variété de prix et d’options pour les vols Aéroport de Paris-Charles-de-Gaulle-Europe.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix des vols Aéroport de Paris-Charles-de-Gaulle-Europe est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
KAYAK Mix vous permet de combiner des allers simples pour économiser par rapport à un aller-retour traditionnel. Vous pourriez par exemple vous envoler vers Europe avec une compagnie aérienne, puis repartir pour Aéroport de Paris-Charles-de-Gaulle avec une autre.
Les dates de voyage ne sont pas toujours figées. Si vous pouvez vous permettre un peu de spontanéité, faites votre recherche avec des dates flexibles. Vous pourrez ainsi voir des vols entre Aéroport de Paris-Charles-de-Gaulle et Europe jusqu’à 3 jours avant et après vos dates de prédilection, et ainsi trouver l’offre qui vous convient le mieux.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "On time and soft landing"
Points négatifs : "No entertainment for 3 hours flight is boring."
Points positifs : "Oui"
Points négatifs : "Repas"
Points positifs : "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Points négatifs : "Rien à dire"
Points positifs : "Personnel très aimable et accueillant"
Points négatifs : "Repas très mauvais"
Points positifs : "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Points négatifs : "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"
Points positifs : "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"
Points positifs : "Vol à l’heure, très efficace et personnel très aimable"
Points positifs : "Vol à l’heure, très efficace et personnel très aimable"
Points positifs : "- Crew service was pleasant"
Points négatifs : "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Points positifs : "The plane was new and comfortable"
Points positifs : "crow and food and cooporatio was wow"
Points négatifs : "seat was so hard"
Points positifs : "The flight was most excellently attended from Paris to Crete. I am very impressed with this level of service experienced and the spaciousness of the airplane. A most comfortable and well taken care of flight. Thank you!"
Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Points négatifs : "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."
Points positifs : "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Points négatifs : "No entertainment"
Points positifs : "Tout parfait"
Points négatifs : "Rien de relou"
Points positifs : "Service très agréable personnel sérieux et appliqué"
Points négatifs : "Rien à signaler"
Points positifs : "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Points négatifs : "Food could be a bit better."
Points négatifs : "Couldn't easily buy checked baggage beforehand so had to pay at the check in counter. The self check in kiosks did not work at CDG airport."
Points positifs : "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."
Points positifs : "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Points négatifs : "Longue attente au moment de l'embarquement. Et avion en retard."
Points positifs : "Service was great with food and beverages and checkin bags included."
Points positifs : "Professionalism. The flight attendants were professional, very efficient and helpful."
Points négatifs : "Vegetarian. I should have ordered in advance."
Points positifs : "I am from Chile and I really appreciated the tasty red wine offered with dinner."
Points négatifs : "Everything was ok. Staff are nice"
Points positifs : "Good for the price seat are not the best but worth it for the money"
Points positifs : "It was on time, the food was excellent, comfortable"
Points négatifs : "It was cleaned, good food, duty free shop and the service"
Points positifs : "The pleasant manner of the cabin crew and the offering of small candies before the flight departed. A small but nice gesture."
Points positifs : "Staff is helpful in the plane, on the ground and on thephone. Ahead of time."
Points positifs : "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Points positifs : "Food was excellent. Never had better!"
Points négatifs : "Every flight was 20 to 30 minutes late leaving the gate. This was true on all."
Points positifs : "Staff was great, fast easy check in, food was nice and everything was on time."
Points positifs : "Boarding was efficient but we sat on the plane for over an hour before leaving. Then when we deplaned, we were not told that we are not connected to a tube and would have to go down stairs to go to a bus which will bring us to the airport. The weather was blistering cold ! The same taxi in and out delay happened on the connecting flight to London and we arrived London at 2pm instead of 10:30am. Food was mainly carbohydrates. Entertainment was absent except for a screen showing a trailer of featured locations in Athens."
Points positifs : "Very comfortable"
Points positifs : "Everything was very efficiently run, and the staff were all very friendly and helpful."
Points négatifs : "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Points positifs : "The meal was very good and service"
Points négatifs : "They made us pay 90€ even though I presented an email that said our bags were included"
Points négatifs : "Transfer to and from plane. No AC in the bus."
Points positifs : "The flight left 40 minutes late and the captain didn't tell us why. Not good."
Points négatifs : "Was very hot during the flight."
Points négatifs : "We need to pay 80 $ for 2 suitcases and For One direction and it wasn't wirten in the Internet site"
Points positifs : "Fast boarding and disembarking"
Points négatifs : "No gluten free snacks"
Points positifs : "The Rome airport was like new. Food was great flight was on time. Unexpected dinner service was good Plane did not have individual tv or headset capabilities but flight was a short two hours"
Points positifs : "Nothing was good about this flight at all. Completely unorganized and the staff was trying to make more money by enforcing a weight limit on our carry on bags"
Points négatifs : "They told us that we could only bring 8kilos on our carry on luggage in attempt to get us to check in another bag which costs 35euro. Also, we had to wait in line to watch our checked bags to go through security and wait again to do it for our checked baggage. Overall is was very unorganized and I feel ripped off because 8kilos is hardly any weight."
Points négatifs : "To pay again on my baggeg I pay once at the web and at the airport ask me to pay again... Why?"
Points positifs : "The actual flight crew on the plane was great even though the flight was only about 30 minutes long."
Points négatifs : "Prior to boarding at the check in counter I was unexpectedly going to be charged to check my bag (35 euro for a 30 minute flight, and they were not honoring the free checked bag for star alliance members) I had asked if I removed the liquids from my bag could I then just carry it on instead even though she had already tagged my bag and I was told yes. After doing so I go through security and get to the boarding line where the female from the check in counter was the one scanning boarding passes and asked why I had my bag. I told her I had removed the liquids to carry it on instead of paying again. She told me this was not allowed and made me go back out of security to the ticketing line to pay for my bag or not get on the flight. I have carried this bag on every flight through 8 countries backpacking and had only considered checking this time because I had bought a small souvenir wine bottle but decided to forego having it in my bag. I've never experienced such poor customer service."
Points négatifs : "The employees on the ground at santorini were the worst I've seen. Will not ever fly this airline again. One of the few times I would rather fly a LCC. They wanted 35€ to check a bag that fight in the overheads no problem and refused to let us board until we payed... The same bag we had carried on 4 aircraft in the past two weeks."
Points positifs : "The agent at the airport changed my ticket to an earlier available flight."
Points négatifs : "Checked baggage charge was confusing during online ticket purchase. I thought I was allowed one free bag to check. But I was charged at the airport during check-in. I might have indicated zero bags to check. The process should have been clearer."
Points positifs : "On time, comfortable flight, clean, good food"
Points négatifs : "Counter-ground service in IST was very bad"
Points positifs : "Dancing girls"
Points négatifs : "Blows to the head"
Points positifs : "Overall a much more pleasant experience than us airlines"
Points négatifs : "Flight was delayed for 4+ hours"
Points positifs : "Check in agent extremely helpful and friendly."
Points négatifs : "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."
Points négatifs : "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Points positifs : "I like the comfortable seats"
Points négatifs : "Service lag a little"
Points positifs : "Crew was great. Seats were comfortable."
Points négatifs : "The airline lost both of my luggage suitcases."
Points positifs : "Incredible staff. Super polite"
Points positifs : "Flight was on time."
Points négatifs : "In flight complimentary food and drink service could have been better."
Points positifs : "Friendly crew"
Points positifs : "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Points négatifs : "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Points positifs : "la nourriture les films proposés l’accueil de l’equipage"
Points négatifs : "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"
Points négatifs : "I didn’t have time to make it through customs. Missed my flight"
Points positifs : "L’attention de l’équipage à mon égard ++++"
Points positifs : "Everything was fine"
Points positifs : "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Points négatifs : "I just expected better toilet bag for business but what was given out was just basic."
Points négatifs : "Leg space."
Points positifs : "Food has improved a lot on business class. Meals are more creative."
Points négatifs : "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."
Points positifs : "L’equipage Et le repas"
Points négatifs : "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"
Points positifs : "Rien."
Points négatifs : "Le service était inexistant. On ne nous a même pas proposé à boire à moi et mes amis..."
Points négatifs : "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Points positifs : "Comfortable, hospitality and wonderful service"
Points positifs : "Les attention de l'équipage de l'embarquement jusqu'au débarquement."
Points négatifs : "La collation est vraiment chiche. Même pour 1h25 de vol! Les sièges sont a la limite du supportable. Toujours aussi peu de place pour les grands, aux genoux (assise) mais aussi en hauteur (dossier trop.court de 3cm pour ceux mesurant 1m85 et plus)"
Points positifs : "Everything!"
Points positifs : "nice drink selection on board flights"
Points négatifs : "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Points positifs : "Food was Fantastic, Air France the Best on Air."
Points positifs : "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Points positifs : "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Points positifs : "Équipage au top, serviable, souriant, vraiment super !"
Points positifs : "Nothing"
Points négatifs : "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Points positifs : "Priority boarding with kids"
Points négatifs : "Nothing special just like easyJet ir Rayanair"
Points négatifs : "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Points positifs : "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Points négatifs : "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Points positifs : "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"
Points positifs : "The noise-canceling headset is good."
Points négatifs : "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Points positifs : "Flight attendant was very nice."
Points négatifs : "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."
Points positifs : "Le personnel"
Points négatifs : "Siège peu confortable et très peu de place pour les jambes. Équipement électroniques très ancien, qualité de l'écran médiocre, tactile fonctionnant très mal"
Points positifs : "Un vol d’une heure et demi donc avion correct pour ce genre de vol, et personnel accueillant"
Points négatifs : "Que Air France fasse grève pourquoi pas mais prévenir à 22h pour un vol à 11h le lendemain c’est très moyen surtout quand on nous dit de reporter au 30 avril. Comme si on prenait des vacances comme on le souhaite.."
Points négatifs : "The flight was late, real late."
Points positifs : "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"
Points positifs : "Trop souvent en retard"
Points positifs : "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Points positifs : "Comfort, food and service are better than average."
Points négatifs : "When stewardess opened overhead locker, something fell on my head."
Points positifs : "Super fast boarding and smooth takeoff"
Points positifs : "L'employée Air France qui s'est occupée de mon billet aller (pour remplacer mon avion raté)."
Points négatifs : "Le parking es ultra mal indiqué ! Faites qch !!"
Points positifs : "L’équipage Le c’fort Des sièges du 1er Rang La chef de. A une trop sumapo"
Points négatifs : "L’écran sur l’Airbus A340 est minuscule"
Points négatifs : "Nous forcer à mettre les valises en soûte c'est gonflé ! Alors que les premiers passagers ont pu charger des bagages qui ne répondaient pas aux normes. Cherchez l'erreur..."
Points positifs : "25mn d’avance"
Points positifs : "S'agissant d'un vol d'apport de 50 minutes, l'absence de divertissement et la frugalité de la collation ne posait pas de problemes. Mais le retard de 30 minutes, plus !"
Points négatifs : "Tous est dés dit ..."
Points négatifs : "Retard + j’ai trouvé ma valise cassée."
Points négatifs : "Nourriture infecte menus jamais renouvelés. Films qui datent de plusieurs mois et sont toujours les mêmes"
Points négatifs : "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Points négatifs : "could not be delayed"
Points négatifs : "I missed my flight because my previous flight was delayed 2.5 hrs"
Points négatifs : "One hour delay"
Points positifs : "To be going home!"
Points négatifs : "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Points positifs : "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Points négatifs : "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Points positifs : "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Points négatifs : "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Points positifs : "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Points négatifs : "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Points positifs : "I canceled the flight 6 weeks ago, no refund issued."
Points négatifs : "I canceled the flight 6 weeks ago, no refund issued."
Points positifs : "Boarding was quick and we arrived on time."
Points négatifs : "When getting to Bucharest we were taken by bus and didn’t have a gate."
Points positifs : "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Points négatifs : "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Points positifs : "What to like? The rudness? The delays? Or the fights on board!!!"
Points négatifs : "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Points positifs : "Stupid survey can’t eliminate category that doesn’t ajgpply"
Points négatifs : "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Points négatifs : "flight delayed by more than 1 hour"
Points négatifs : "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Points positifs : "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Points négatifs : "I liked everything"
Points négatifs : "Appareil très dal, non nettoyé entre deux vols. Équipage peu aimable, services de restauration payant, ultra cher et sans possibilité de payer en carte bancaire"
Points positifs : "Clean enough"
Points négatifs : "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Points positifs : "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Points négatifs : "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Points positifs : "Flight Attendants very good"
Points négatifs : "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Points positifs : "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Points négatifs : "The plane seemed very old, toilet in poor condition."
Points négatifs : "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Points négatifs : "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Points positifs : "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Points négatifs : "Serive to pay extra luggage very very slow"
Points positifs : "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Points négatifs : "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Points positifs : "Le service et le personnel au top"
Points négatifs : "Le personnel qui ne parle pas français L'embarquement par une seule porte"
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points négatifs : "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Points positifs : "Crew, polite and friendly"
Points négatifs : "delay of more than 6 hours and incorrect information"
Points positifs : "company gave out free drinks and snacks"
Points négatifs : "They change the fly departing time with 12 hours before I was flying"
Points positifs : "Easy to book on phone no problems getting boarding passes etc."
Points négatifs : "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Points positifs : "Every thing."
Points positifs : "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Points négatifs : "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"
Points positifs : "On time ,clean aircraft..."
Points négatifs : "Crew was very serious...a smile can make a difference....."
Points positifs : "The flight went well."
Points négatifs : "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Points négatifs : "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"
Points positifs : "Flight on time . Attentive crew . Good price ."
Points négatifs : "Lack of leg room ."
Points négatifs : "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Points positifs : "Arrived early to destination"
Points négatifs : "Lack of entertainment also limited drinks"
Points positifs : "The flight was punctual"
Points négatifs : "I got charged twice for luggage and couldn't get a refund"
Points négatifs : "Rude crew, not organised work , not enough space for legs"
Points négatifs : "I had to make my own way home from Manchester.. plane diverted due weather."
Points positifs : "The food they offer to purchase. Easy check in at the airport."
Points négatifs : "Better seat pitch. I'm not a tall man, but the space is very small."
Points positifs : "Leg room and reclining"
Points négatifs : "Nothing"
Points positifs : "On time , crew good... no complaints"
Points positifs : "free breakfast great staff"
Points positifs : "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Points négatifs : "Serve at least one cup of water. It was not offered, nor available."
Points négatifs : "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."
Points positifs : "Everything"
Points négatifs : "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"
Points positifs : "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Points négatifs : "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"
Points négatifs : "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."
Points positifs : "Le paysage."
Points négatifs : "Moins de retard! Plus aimable à l'embarquement !"
Points positifs : "All good.."
Points positifs : "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Points négatifs : "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."
Points positifs : "Nice opera music available while trying to figure out the antiquated entertainment system."
Points négatifs : "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."
Points négatifs : "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."
Points négatifs : "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."
Points négatifs : "Changement de porte d’embarquement au dernier moment"
Points négatifs : "the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often."
Points négatifs : "Retard de 45’ sans information et sans excuses. Inacceptable"
Points positifs : "Ponctualité et efficacité"
Points positifs : "Crew was polite"
Points négatifs : "Late departure"
Points positifs : "Nice crew"
Points négatifs : "Nothing special"
Points négatifs : "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."
Points négatifs : "horrible seat ergonomic"
Points négatifs : "Retard. Absence d’information sur le retard. Pas de sourire."
Points positifs : "La rapidité d'embarquement"
Points négatifs : "L'équipement dans l'avion inopérant"
Points positifs : "Efficient!"
Points positifs : "I didn't"
Points négatifs : "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"
Points positifs : "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Points négatifs : "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."
Points positifs : "Not much, but food was decent."
Points négatifs : "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."
Points positifs : "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Points négatifs : "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."
Points négatifs : "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"
Points positifs : "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"
Points positifs : "My checked bag did not show up in Prague"
Points positifs : "Easy booking and boarding. Flights on-time very nice catching next flight in and hour and have to go through customs and change tefminals. Didnt feel extra anxiety about catching next plane"
Points négatifs : "Our entire row of inflight entertainment was not working. It wasnt a huge deal but it would have been nice on an international flight LAX to Rome 11+hours. Also limited drink options. Water or cola from bottle and sm serving sizes. It would have been nice to have option of can or cup."
Points positifs : "Nothing"
Points négatifs : "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"
Points négatifs : "90 minute delay on a 110 minute flight!"
Points positifs : "Boarding on time. The pilot 's job was excellent!!!"
Points négatifs : "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"
Points négatifs : "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"
Points négatifs : "No room and very uncomfortable"
Points négatifs : "My luggage was not loaded on the aircraft! I have NO clothes for a special event! Unacceptable!"
Points négatifs : "The plane never arrive on time, Talked with customer service and was told that I can carry 60 pound of luggage and when I arrived with 59 pound luggage to check in I had to pay overweight. The flight was late again so I missed the connection flight."
Points négatifs : "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."
Points négatifs : "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"
Points négatifs : "Delay with departure. Very poor crew attitude"
Points positifs : "Love the friendly crew and the great food and service"
Points positifs : "The food was very good and the crew was very nice."
Points négatifs : "Boarding was an hour before take off."
Points négatifs : "Purchased ticket through Kiwi. Never will use them again. EVER! The "E ticket" didnt have: Terminal Carrier i.e. Air Italia The flight numbers Any record or reference number the airline(s) could use. Could not purchase a bag and had to pay extra at the airport Whilst clearing security Air France pulled me out of line found me to be 1 killo over, and air Italia demanded another 75 euros. Not the first time this has happened. I pointed out numerous french people passing with very heavy bags and indeed helped several women lift 20+ kilo bags on the flight into the overhead bin on this flight and others. They all were french and never were they stopped with their heavy bags "Oh" the "security" guy said "I thought you were English!" "Not so" said this Irishman "And you are racist". To no avail and all part of Air france's business plan to charge the dreaded Estranger extra. Never again will I fly Air France. Id rather take a train, drive or even walk. Very bad experience start to finish and yes so very Air France; well Air Italia too.."
Points négatifs : "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."
Points négatifs : "Staff was overwhelmed and not helpful. They don't seem to want to make sure flights are on time or that passengers are taken care of."
Points positifs : "Landing in Rome. Hotel after missing connection flight."
Points négatifs : "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"
Points positifs : "AlItalia Flight 629 was operated by Airbus A330-200, which is a smaller version of A300 family. The seats were comfortable with enough legroom. The service was OK: there was no cocktail service, but only a dinner, which was surprisingly tasty. Alcohol-wise they served only wine in coach, which was also available throughout the flight at the self-service station by the galley, Overall, I would rate the my flight as just Okay."
Points négatifs : "The flight was delayed over 80 minutes due to "the wait for necessary paperwork," as the pilot has stated. During the wait for the departure, the a/c was off and it was very hot, stuffy and uncomfortable on board the plane. As a result of the delay, I barely made my connecting flight, and there were many passengers that missed their connecting flights."
Points négatifs : "Very disappointed male fly attendant I don't know he had a bad day or racist but he look like a didnt want service to me include Chinese ppl who seat next me"
Points positifs : "La vitesse que l'avion a mis pr relier Paris à Edinburgh"
Points négatifs : "Les sieges a bord, le personnel et la prestation repas j'étais serré à bord pourtant je fais 1m90 j'étais juste presser de descendre de l'avion"
Points positifs : "The price, the crew"
Points négatifs : "The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline."
Points négatifs : "Être à l’heure pour une fois."
Points positifs : "On time"
Points négatifs : "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Points négatifs : "On s’est vues refuser l’embarquement alors qu’il n’y a eu qu’un appel et que nous sommes arrivées 1minute après, le bus était encore là, le boarding n’était pas fermé et on ne nous a pas laissé embarquer"
Points positifs : "Le vol de façon général"
Points négatifs : "L’ajuste Horaire pour éviter le retard"
Points positifs : "Simple et efficace. A l’heure."
Points négatifs : "Amabilité correcte, on peut être encore meilleur. Mais franchement ça va. Easy jet est vraiment top pour les petits trajets."
Points positifs : "les sièges étaient vraiment très très inconfortables"
Points négatifs : "des prises USB dans l'appareil serait un plus"
Points positifs : "RAS"
Points négatifs : "Information du changement de porte d'embarquement n'a pas été communiquée sur l'application mobile."
Points positifs : "Le vol s'est bien déroulé"
Points négatifs : "Un gros retard au départ de Paris"
Points positifs : "Vitesse et amabilité"
Points négatifs : "Le prix est très chère"
Points positifs : "Ras"
Points positifs : "Avion récent, équipage efficace."
Points positifs : "Smooth landing, good communication during flight. Lots of food choices to purchase"
Points négatifs : "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Points négatifs : "Didn’t even get to take this flight due to our first EasyJet flight being delayed."
Points négatifs : "Bébé à bord bruyant et équipage impuissant"
Points positifs : "Nothing, I won't use that airline never again if posible"
Points négatifs : "Customer service /experience was awful"
Points positifs : "Good price and a very comfortable journey."
Points négatifs : "All was good."
Points positifs : "L'équipe a bord était sympathique."
Points négatifs : "Gros retard. Très froid dans l'avion."
Points négatifs : "Forced to throw our only bags into the hold and wait at the carousel for an hour afterward."
Points négatifs : "3h de retard"
Points positifs : "On time and very well organized"
Points négatifs : "U have to pay for water"
Points négatifs : "Too warm in airplane at boarding and took to long to cool"
Points négatifs : "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"
Points positifs : "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
Points négatifs : "No water(?) Some entertainment options would be nice..."
Points négatifs : "Encore des retards"
Points négatifs : "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Points positifs : "Embarquement rapide et pour une fois on ne nous demande plus de ranger nos sacs à main dans notre valise déjà pleine à craquer Arrivée en avance"
Points positifs : "Rapidité de l’embarquement"
Points négatifs : "Aucune aide pour ranger les 2 valises cabine alors que j’étais avec 2 enfants. On m’a laissée me débrouiller pour en ranger une à l’opposé de nos sièges Un groupe de voyageurs adultes a été aidé pour ranger leurs 3 valises. Difference de traitement peu appréciable. Pas de catering car non livré."
Points positifs : "I paid extra for exit row seats (more legroom) and speed boarding, and it was worthwhile."
Points négatifs : "Went to the wrong airport, Kayak is so confusing that when I booked my flight I booked it at the wrong airport."
Points négatifs : "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"
Points positifs : "La chef de cabine Elena"
Points négatifs : "La pluie à l’arrivée"
Points positifs : "Voyage excellent"
Points négatifs : "J'ai tout aimé"
Points négatifs : "beaucoup de bruit au décollage. sièges pas à côté avec ma fille de 12 ans"
Points négatifs : "Un petit sac à main/à dos n'est pas un second bagage cabine, tant qu'il loge sous le siège de l'occupant et ne prends donc pas de place dans les coffres. Cette nouvelle politique est stupide, et ne permet pas de profiter pleinement du vol (pas de livre, bouteille d'eau, coussin de vol à portée de main)"
Points positifs : "la proximité du centre avec le métro proche. La literie"
Points négatifs : "l'insonorisation des chambres"
Points négatifs : "L'incapacité de l'équipe à Gatwick de nous proposer une solution suite aux retards des transports qui nous ont fait perdre notre vol de retour Pour information, le vol avait 30' de retard !!!"
Points positifs : "A vouloir faire du low-cost, EasyJet est tombé dans la bêtise, au mépris des clients ! Non content de changer les horaires au dernier moment, de mettre les bagages cabine EN SOUTE (suite à un manque de professionnalisme flagrant du personnel de bord), la compagnie se paye même le luxe de ne pas informer sa clientèle sur la raison du retard au décollage. C'est purement scandaleux !"
Points négatifs : "Cf ci-dessus"
Points négatifs : "Trop de vols en même temps au check-in, ca pourrait être plus efficace, bien que tout le monde soit très gentil!"
Points négatifs : "Vol retardé d'une heure Aucune explication quant à l'attente avant le décollage"
Points positifs : "Le débarquement s'est fait grâce à 2 sorties ce qui permet à la fois un embarquement et un débarquement plus rapide"
Points négatifs : "Embarquement en retard en attente du débarquement du vol précédent et Pas vraiment sûre du nettoyage de l'avion"
Points positifs : "Personnel de bord souriant et professionnel."
Points négatifs : "1h de retard non annoncé sur les panneaux d'affichage. Embarquement constamment reporté. Mauvaise communication entre le personnel de bord et celui au sol."
Points négatifs : "RETARD D'UNE HEURE SANS EXPLICATION"
Points positifs : "Rien"
Points négatifs : "Vol avec 2h de retard."
Points positifs : "Confort normal ainsi que le repas. Pas de divertissement bien sûr. Mais bon ça reste bien, à l'heure. Ce qu'on attend de EasyJet finalement."
Points négatifs : "Embarquement par la porte avec passage sur le tarmac, sous la chaleur, c'est pas pratique. Alors que les passagers à l'avant de l'avion passaient par l'accordéon. Pourquoi ne pas maintenir les embarquements par numéros?"
Points négatifs : "Je suis très déçue À 50mn avant le vol, les hôtesses ont refusées de nous enregistrer nous avons loupé notre vol et avons dû reprendre un autre billet au 13/07 !! Nous devons tout décaler nos rdv et cela nous cause un fort désagrément Je rappelle qu'au départ easyjet avait plus de 1h30 et cela nous a causé du tort en arrivant, avec le transport, hébergement... Et nous pour le retour à 50mn avant le départ, nous avons été mal reçu. Nous sommes vraiment dégoûtés"
Points positifs : "I got to bring a bag for free."
Points négatifs : "I didn't like how disorganized and slow the boarding process was."
Points positifs : "Fligh attended were so friendly."
Points négatifs : "Boarding was a hassle for not only for us " family of 4" but also for a lot of customers. So basically one of the boarding workers went through the line and ask how many luggage do we have. My dad said she already checked once while we were waiting by the gate. Anyway we made the line and basically the 2 nd time that she checked our loggage and I said we r 4 ppl and each one carry on and she said that besides carry on we had 2 back pack which we fit laptops . She checked and left and when we start boarding the said oh wait here you have 2 back pack so we need to pay for each carry on €60. She not only pulled us out of the line but also asked too many customers to go out of the line and fit even their small purse inside carry on. I was so mad cuz she already asked 2 times Before boarding and she didn't say anything. And during boarding she made us to leave the line and got the back packes inside the carry on . We travelled 3 countries in Europe w one back pack and one carry on. This was my first time ever experiencing this . I would never ever take any flight w easy jet again."
Voilà pourquoi :
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