Trouvez des vols pas chers Paris Charles-de-Gaulle - New York LaGuardia

Points négatifs : Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.

Points positifs : Boarding process and customer service

Points négatifs : Food could have been better and seating comfort

Points positifs : I liked that there was wifi on board.

Points négatifs : We had a 3.5 hour delay. The crew could have offered extras to make up for it.

Points négatifs : Have kinder staff. Be more customer oriented. Be more like Westjet.

Points positifs : Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans.

Points négatifs : Be on time

Points positifs : Good crew on both trips

Points négatifs : No crying children

Points négatifs : Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX

Points négatifs : Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space.

Points positifs : IFE, good system, GUI, and good content, various options and languages.

Points négatifs : Crew service, uninterested, careless, unemphatic, absolutely not dedicated to service, even borderline rude.

Points négatifs : Last 4 rows of overhead bins reserved for crew and plane paraphernalia. Piece of overhead bin fell off and almost hit another passenger during boarding.

Points négatifs : Flight was late

Points positifs : let me wait for next flight 24 hours later

Points négatifs : getting me on my flight and let me wait for 24 hours

Points positifs : Seats were comfy and super clean

Points négatifs : The staff never greeted us or said good bye. They didn’t really smile at all. Didn’t really seem to be happy or acknowledge us

Points positifs : Not sure I can comment on this particular flight.

Points négatifs : On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel

Points positifs : The flight was on time; other than that, nothing was good.

Points négatifs : Everything! For starters, the seats. It seemed as if we were inside a cage where you can barely move your hand. Extremely disgusting flight!

Points positifs : The boarding was quick and orderly.

Points négatifs : Could prove in-flight entertainment options

Points positifs : Direct flight nothing else

Points négatifs : Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime...

Points positifs : The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Points négatifs : There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Points positifs : I booked an aisle seat and they did not honour it at checking

Points négatifs : Everything.

Points positifs : Comfortable

Points positifs : KLM are our airline of choice. A great full-service carrier with impecable standards.

Points négatifs : Nothing

Points négatifs : Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Points négatifs : Crew members in Amsterdam were very rude and disrespectful

Points positifs : Professional crew. Good simple check in.

Points négatifs : Nothing.

Points positifs : Cookies are delicious

Points négatifs : I hate that United doesn’t let you get a boarding pass early if you don’t pay for for a bag. Hell, even Frontier lets you check in early. There was no one at the ticket counter till an hour before check in so I had to wait around outside security till I could get a boarding pass. It’s bullshit

Points négatifs : May be better food choices. Overall I was happy with the flight!

Points positifs : Good crew on both trips

Points négatifs : No crying children

Points positifs : nothing in particular

Points négatifs : cold, inattentive crew, United premium economy product is not worth a pretty penny it charges

Points négatifs : Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space.

Points positifs : Crew worked hard under difficult circumstances but flight was not well equipped

Points négatifs : First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable.

Points négatifs : Seats are getting smaller. Cross country you would think and except that attendants would offer more service. Not happening, sad.

Points positifs : The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary.

Points négatifs : Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”

Points positifs : Fast boarding

Points négatifs : Wi-Fi could be better with no interruptions. My movies were interrupted 2 times.

Points négatifs : More than one and half hours delay, at least they flight attendants should offer customers more than just a drink

Points positifs : I like the space between chairs and the little things that made the trip a good one

Points négatifs : Better food

Points positifs : Very courteous crew!

Points négatifs : There was no entertainment. With a flight over three hours I would have thought there would be seatback mini-screens at least with a few movies to choose from. Also there was only one cart serving drinks which took forever because we had a seat towards the back and because it took so long we only had the one drink. It was so full of ice that really there was hardly any fluid and the ice pieces were too large to even chew them up. I felt very dehydrated during the flight. Since we can't bring our own water I feel like more should be provided.

Points positifs : Crew worked hard under difficult circumstances but flight was not well equipped

Points négatifs : First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable.

Points négatifs : Terrible boarding process, awful food, rude staff...literally one of the worst flights ever

Points positifs : Very courteous crew!

Points positifs : The boarding was smooth and quick, flight arrived early. Service onboard was very good

Points positifs : The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Points négatifs : There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Points positifs : Nostalgic plane ride

Points négatifs : Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Points négatifs : In-flight entertainment had technical issues.

Points positifs : The crew did it’s best to get us on ASAP

Points négatifs : The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Points négatifs : Late

Points positifs : Boarding easy and not rushed. Crew friendly and laid back - didn’t seem uptight. Nice aircraft. For a long flight, it was surprisingly easy.

Points négatifs : Economy space is still so cramped for a long flight. Food was fine and what would be expected. Not remarkable.

Points positifs : N/A

Points négatifs : All passengers had to board 40 minutes earlier than departure time. The air plain door was closed 10 minutes before departure. No reason we had to board earlier. All passengers are only 15-20 people...

Points positifs : Crew was good. No economy seat is super comfortable. (Why would you even ask that?)

Points négatifs : Be on time. Not keep changing/delaying the border time. Not change my seat. (Plane was far from full.)

Points positifs : Kudos to the employees who really tried to help rather than pay mere lip service.

Points négatifs : The plane experienced a mechanical issue forcing us to return to the gate after waiting for an hour. The staff was clearly overwhelmed and focused on moving us along (Cheryl) rather than resolving our need to reach our destinations.it wasn’t until we found one extremely patient and persistent employee (LaShondra-?) who booked us through NYC rather than Atlanta so we reached Rochester on the same day. So the questions are- why don’t the airport hold a larger inventory of parts, why aren’t there back up planes and why doesn’t the software better cope with these types of situations?

Points positifs : Everything!

Points négatifs : Remain awesome!

Points positifs : Entertainment selection was nice.

Points positifs : customer service was EXTREMELY helpful in finding my luggage, and shifting my flight since I was delayed due to lost bag

Points négatifs : crew onboard seemed super tense and it was just awkward with them. It was a short flight, maybe they've had a long day but it was weird. biscuits and a beverage were offered - i think biscuits are gross maybe try pretzels or something healthy? ALSO, the new system (whatever that means) is awful. i experienced so many delays that made it difficult to find my booking and my checked bag >_<

Points positifs : let me wait for next flight 24 hours later

Points négatifs : getting me on my flight and let me wait for 24 hours

Points positifs : Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Points négatifs : Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Points positifs : The crew did it’s best to get us on ASAP

Points négatifs : The plan was late. Very late. And we started late which made it worse. The seats have no cushion. So it feels like your sitting on metal.

Points négatifs : More than one and half hours delay, at least they flight attendants should offer customers more than just a drink

Points négatifs : The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime.

Points positifs : Movie choice

Points négatifs : Man flight was rude for me reason

Points positifs : The flight crew was friendly and smiling.

Points négatifs : The seat in economy was incredibly uncomfortable. Seat had a slight forward incline which made a finding a relaxing position impossible.