Trouvez des vols pas chers Paris Charles-de-Gaulle - Newark-Liberty

Points positifs : Good Crew. Landing was very smooth

Points négatifs : line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Points positifs : How ferindly they where get on airplane and caring they where the hold time on the flight

Points négatifs : They bathroom up front airplane should be first class and back airplane have there bathrooms

Points positifs : Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable.

Points négatifs : Very old plane, 767-300. The bathrooms needed a better and more thorough renovation.

Points positifs : Food in first class was quite good. Flight was smooth, and arrived early.

Points négatifs : The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic.

Points positifs : Smooth flying so got some sleep

Points négatifs : Clearer back-to-front boarding process

Points positifs : The flight crew were amazing and had lovely gifts for our daughter

Points négatifs : the flight was late and no food or drinks were available without paying rather high prices

Points positifs : I liked the (free) upgrade to Premium Economy.

Points négatifs : Food was ok but I recommend including a small salad with dinner.

Points positifs : Friendly crew. Great phone support.

Points négatifs : Online check-in was very messy - not available. After contacting the phone support, it was possible.

Points négatifs : Be on time.

Points positifs : Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Points négatifs : Everything

Points positifs : My luggage arrived 3 days after and stuff was stolen....

Points négatifs : Maybe not steal passengers stuff?

Points positifs : The crew was amazing, the flight was fast and easy.

Points négatifs : New seats are very cramped.

Points positifs : Aircraft and cabin crew were superb.

Points négatifs : None

Points positifs : It was on time

Points négatifs : For Air Canada to go bankrupt.

Points positifs : Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Points négatifs : Knowing we had to get a visa for Canada

Points positifs : The crew was nice

Points négatifs : I was ok but my daughters luggage didn’t arrive when we arrived which I found weird when we took the same flights

Points positifs : Service was friendly

Points négatifs : Food from Dulles to Munich was one Of the worst dishes served on the overseas flight

Points négatifs : Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!

Points positifs : The purchasing experience was great.

Points négatifs : Had to pay for the 2nd bag for an international flight. Didn't expect it.

Points positifs : Friendly staff, - smiled and nice from beginning to end. The flight was fast and smooth. The seats were also decent and the width of the aisles had just enough room to wheel my bag and also not get hit when the carts came through. They are still too narrow, but better than some planes. I appreciated the good coffee, too (illy).

Points négatifs : The food was inedible! This was the worst food I have ever had on a flight, seriously. The omeletes had the consistency of rubber, and my special meal (Asian vegetarian) was some fried thing that I couldn't eat at all and my companion - who will usually eat anything, would not touch it. I asked the attendant for an omelet instead (before I knew they were just as bad) and explained to her that the I can't eat fried food. She said she was surprised since Asian vegetarian is usually Indian - or at least discernibly Asian and so, would have been OK for a gluten-free vegetarian diet such as mine.

Points négatifs : My whole experience with Lufthansa/united was horrible. We booked our tickets on kayak and it was a Lufthansa flight operated by United. When we went to check in at the united counter they told us there was no record of our flight even though we had printed our receipt which had confirmed ticket numbers. It took over 30 minutes for them to figure out they needed to call Lufthansa to get the ticket transferred and in the end blamed us for not doing that ourselves before the flight! I thought this was insane as I have flown with multiple other airlines and never had this problem. And then once it was fixed for the way there we still had problems again on the way back. Never flying United/Lufthansa again.

Points négatifs : I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Points négatifs : All was good

Points positifs : Crew brilliant but seat very tight

Points négatifs : Boarding procedure slow and hectic

Points positifs : Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Points négatifs : Knowing we had to get a visa for Canada

Points positifs : The crew was average

Points négatifs : It was an average flight ... nothing to complain about !

Points positifs : Lovely staff, new plane, great entertainment options

Points positifs : Just the crews

Points négatifs : I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it

Points négatifs : It's KLM. What else do you need to know.

Points positifs : Customer care was super supportive

Points négatifs : Inflight sandwiches

Points positifs : Crew good and seat OK but not exceptional for business class

Points négatifs : Food was average - main course could have been better. Range of movies ok but not great

Points positifs : I was sorted on Row 3 and the drapes kept hitting the back of my head.

Points négatifs : Move the drapes a few more inches back.

Points positifs : the plane didn't crash.

Points négatifs : honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Points positifs : Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Points positifs : Boarding went well.

Points négatifs : Crew could be more attentive. They avoided passengers most of the time.

Points négatifs :

Points positifs : Early morning flight so left on time and arrived early. Staff excellent.

Points négatifs : Seats are grim like most European carriers in coach...

Points négatifs : Free coffee

Points positifs : The crew was amazing!

Points négatifs : Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed.

Points positifs : Friendly crew. Great phone support.

Points négatifs : Online check-in was very messy - not available. After contacting the phone support, it was possible.

Points positifs : Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Points négatifs : The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Points positifs : Crew, food, and business class pods were super. In fact Lufthansa itself was great BUT read next...

Points négatifs : ...debarkation at SFO was dismal. The nearest bathroom upon debarking was closed for cleaning. The passport control signs were misleading and confusing (the term "residents" was misused). And there was no one at baggage claim to prevent bags from piling up atop each other on the conveyor. I received a bone bruise trying to get my bag off another one. Avoid SFO as an international destination if you can...horrible airport.

Points négatifs : Movies

Points positifs : We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight.

Points négatifs : The snack sandwich was freezing cold...

Points négatifs : Thank you

Points positifs : Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Points négatifs : I expected more from airlines lake Austrian.

Points positifs : Crew was ok, food and drinks was enough for 1,30 hour flight.

Points négatifs : I really expected more from Austrian airlines.

Points positifs : Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game.

Points négatifs : The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)

Points positifs : We arrived nearly on time & without issue.

Points négatifs : The plane was warm & no cool air was being dispersed in the cabin & because of that it was very dry. Better temperature regulation, climate control is needed to make fir a more comfortable flight.

Points positifs : The food options and that we were offered drinks multiple times.

Points négatifs : Nothing! It was excellent

Points positifs : Boarded quickly and got into air fast.

Points négatifs : Way behind schedule and virtually no snacks or drinks.

Points positifs : The staff was helpful

Points négatifs : Better food

Points négatifs : The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!

Points positifs : Everything works and quick to get to destination.

Points positifs : The socks offered in business were comfortable and nice looking. The red wine was good.

Points négatifs : The food was just average and the seat not too comfortable

Points positifs : Flight was on time.

Points négatifs : Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Points positifs : The food was good

Points négatifs : My girlfriend’s Tv stopped to work in the beginning of the flight.

Points positifs : Nice crew

Points négatifs : Nothing

Points positifs : Aircraft and cabin crew were superb.

Points négatifs : None

Points positifs : Food and crew excellent.

Points négatifs : Boarding process delayed as groups 3-6 all lined up together. No air at seats