Trouvez des vols pas chers Paris Charles-de-Gaulle - Newark-Liberty (CDG - EWR)

Points négatifs : Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.

Points positifs : This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Points négatifs : The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Points positifs : Swiss is Swiss

Points négatifs : nothing

Points positifs : Arrived on time

Points négatifs : Menu was poor

Points positifs : On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline.

Points négatifs : No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something.

Points positifs : Sits had more room then other plain

Points négatifs : Seat !!

Points positifs : There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight

Points positifs : The entertainment selection was diverse.

Points négatifs : Seats in economy were too cramped.

Points positifs : Service

Points négatifs : I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately.

Points négatifs : the worst and arrogant airlines counter staff I met. they don t try to help instead act bossy....they should be trained to respect the customers and bear in mind that we are providing them ....a job

Points positifs : the free movies that you could watch on the app/website and the free meal and the blankets!!!

Points négatifs : no fans

Points positifs : Friendly staff.

Points négatifs : Check in was very slow. Technical issues?

Points positifs : Very nice crew

Points négatifs : Small space

Points négatifs : Flight delays is a constant problem with this company

Points positifs : fast lane boarding

Points négatifs : no snacks

Points positifs : Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Points négatifs : When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Points positifs : The crew at the gate as well as in the plane were tu nice and helpful.

Points négatifs : Juste the toilet were not so clean and smelled very bad.

Points positifs : Seating is tight. The crew was great !

Points négatifs : As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.

Points positifs : The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable.

Points négatifs : Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy.

Points négatifs : At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

Points positifs : Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Points négatifs : The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Points négatifs : The pizza is terrible.

Points négatifs : The IcelandAir staff were very friendly and the seats were comfortable. I will definitely be traveling with IcelandAir again.

Points négatifs : I eat gluten free and the falafel salad the only gluten free entre option was not available. Also they were iut of orange juice during the second service. I would greatly appreciate gluten free choices. Thank you!

Points négatifs : Will never fly Iceland air again. N Horrible customer service

Points positifs : Nothing

Points négatifs : Seats e not comfortable. u have to buy everything. even a water staff is not caring

Points positifs : non event --missed connection flight due to bad flight crew. my name is liam from new jersey

Points positifs : (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Points négatifs : (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Points positifs : WOW airlines canceled my flight and won't refund my money

Points négatifs : WOW airlines canceled my flight and won't refund my money

Points négatifs : The crew dropped the bottle to the head of my son.

Points positifs : On time, nice breakfast

Points négatifs : Not enough leg room, same as everyone

Points positifs : Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?

Points négatifs : The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!

Points négatifs : Food terrible

Points positifs : The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Points négatifs : The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Points positifs : The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean.

Points négatifs : Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?

Points positifs : Mauvaise information

Points négatifs : L’embarquement

Points positifs : There were many comforts to the plane even in economy.

Points négatifs : There is little leg room in economy for someone over 5’11”

Points négatifs : Food/drinks are overpriced. Seats are too small. There’s no entertainment for long haul flights. Water isn’t even served. The front desk was very dismissive of any customer service when our plane was late.

Points positifs : All comfortable & smooth.

Points négatifs : All good.

Points positifs : In flight staff was friendly.

Points négatifs : $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Points positifs : Delay was minimized. Wow left enough leeway to naked up some time after a big snow storm.

Points positifs : On time and friendly crew

Points négatifs : Boarding needs improvement

Points positifs : Good food, friendly service

Points négatifs : More trash pickup; only one round of beverage service

Points positifs : Crew's hospitality, good music, good destination material, terminal info, good system overall

Points négatifs : Less legroom, storage space, bad food, few movie options.

Points positifs : The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Points négatifs : This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

Points positifs : The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Points négatifs : There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Points positifs : I got a seat with more leg room and it was much more comfortable

Points négatifs : Boarding was a bit frantic because of the lines at the airport for customs

Points positifs : All comfortable & smooth.

Points négatifs : All good.

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.

Points négatifs : Missed connecting flight by 15 minutes because of mechanical issue with plane. United made the transition as painless as possible but still wanted to sleep in own bed last night!

Points positifs : Boarding went well.

Points négatifs : The flight was too warm. One particular flight attendant in economy was particularly gruff and made the flight unpleasant as she spoke abruptly to clients. One man asked for tea no sugar, she told him that he should just ask for black tea and not add things to his order. As she picked up trash she t

Points positifs : Good leg room. Good Movies. Good Service.

Points négatifs : This was not Lufthansa, this was United.

Points négatifs : Cabin temperature was set too high that caused dryness

Points positifs : All good.

Points négatifs : All good.

Points positifs : The flight was smooth and on time. The crew was competent.

Points négatifs : For the second time my luggage was missing on arrival at Baltimore too. Didn't receive it until seven days after arrival.

Points positifs : No frills budget carrier, mostly exactly as I expected.

Points négatifs : If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Points négatifs : Didn't take the flight. Wasn't allowed to cancel.