Trouvez des vols pas chers vers Newark-Liberty

Points positifs : The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Points négatifs : More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Points négatifs : Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight.

Points négatifs : The food especially the second meal or snack.

Points positifs : Terrible coordination between SAS and United Airlines. Two bags missing, could not find boarding pass of baby, despite us showing them on the SAS website their check in details!

Points négatifs : Not losing our bags and delaying our boarding massively despite us having completed information in advance on SAS website. United Airlines inability to assign seating all the way through, throwing their hands in the air and blaming SAS, while SAS did exactly the same thing about United.

Points positifs : I paid the $29 for an aisle seat and wasn’t disappointed. It was a pleasant flight.

Points négatifs : Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom). Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia.

Points négatifs : Flight was bit chilly, though that’s better than being stuffy

Points positifs : Loved the retrofitting work done on the 777-200 for atmosphere and head room. The flight crew were among the most accommodating I’ve experienced.

Points négatifs : Hanging flown on several wide bodied aircraft, it’s been my experience that the A330 has a much better coach experience than the 777 aircraft models. For me, it’s a matter of legroom. Fortunately, I didn’t have anyone next to me on the flight and was able to spread out a bit (I’m 6’5”!!) My only other complaint was that while this was booked as an Iberia flight, the flights were all serviced by American Airlines. Check-in, seat selection were all handled by American. It was a little confusing in the online check-in process, because for months, the AA app wouldn’t recognize anything but the return legs of the trip using the record locator provided by Expedia.

Points positifs : Nothing at all

Points négatifs : Seating, more space, luggage delivery

Points négatifs : Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Points négatifs : Rude ground staff at Athens airport, unable to check in online prior to flight, had to wait in line for over an hour for a connecting flight and run to the gate to then be told I was on standby for my next connecting flight. Poor customer service, no headphones given even though all seats have tv screens - such a small thing can make a difference to overall experience eg providing headphones. The check in and boarding forbthis flight was an absolute joke. Two men were about to have a fight due to how irritated everyone was for standing in line for so long. No need whatsoever. Meanwhile 3 staff sat at the ticketing desk and just watched the line grow! When I asked for assistance they brushed me off as if I were a flea! Athens Swiss airlines ground staff are up there with the worst customer service I’ve seen.

Points positifs : The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft.

Points négatifs : Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :(

Points positifs : Nothing

Points négatifs : Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA

Points négatifs : Poor organization, 2 hour line to check your bag, crowding due to lack of communication and organization at the gate, slow luggage boarding. All of which led to a 45 minute delay sitting on a hot and unairconditioned flight followed by a missed connection and 6 hour wait at the next airport. There was no entertainment inflight, so nothing there to rate. The staff were pleasant under the conditions. Nothing else was positive.

Points négatifs : Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Points positifs : Seats were comfortable. Entertainment system stopped working part way through

Points négatifs : Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Points positifs : Friendly crew. Great phone support.

Points négatifs : Online check-in was very messy - not available. After contacting the phone support, it was possible.

Points positifs : The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive.

Points positifs : The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.

Points positifs : Got to ride on a Boeing 747 Intercontinental!

Points négatifs : It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares.

Points positifs : The seats were comfortable, entertainment during the long flight was very good.

Points négatifs : Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!

Points positifs : THE FLIGHT WAS PLEASANT

Points négatifs : I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!

Points positifs : We missed the flight by five minutes do to our connecting flight being late. We had mechanical issues, weather delays and an aborted landing in Miami.

Points négatifs : Tap would not roll us over for the next day. We had executive tickets in business class. They wanted 3000.00 dollars each for the flight.

Points positifs : I liked that pillows, blankets and headphones were provided.

Points négatifs : Boarding was a cluster (mainly because the lines were unorganized).

Points négatifs : Boarding process was disorganized and no announcement was made about paper boarding passes and not accepting electronic ones. The seats were very cramped

Points positifs : Siège cassé Aucun divertissement ni accès wifi interne Écrans en panne

Points négatifs : Tout

Points négatifs : No wifi

Points positifs : Crew is very nice

Points négatifs : Almost all ! Too tiny place even for small people. Entraintment is ridiculous and with fees ! You are like animals, one on each other. Very disappointed travel. Never again.

Points négatifs : Internet was out. No inflight movies. Food was the worst airline food I have ever had, and that’s a low bar. How hard is it to cook pasta correctly?? Very apparently.

Points négatifs : Seating is extremely cramped

Points positifs : Nice flight attendants,

Points négatifs : Timeliness

Points positifs : Good amount of leg space

Points négatifs : Entertainment

Points positifs : The cleanest of the airport and the airplane

Points négatifs : The 15 hours layover

Points négatifs : The entertainment system broke down and the flight attendants seemed sassy

Points négatifs : Checking, boarding and overall experience

Points négatifs : On time.

Points négatifs : Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Points positifs : Missed our connection flight. Time to close terminal to far away. Ran to gate closed as we got there.

Points négatifs : Spending night in Chicago O'hare airport where we rerouted.

Points négatifs : They hate kids

Points positifs : Easy process overall

Points négatifs : Free wifi, free food

Points positifs : Polite crew

Points négatifs : Nothing. Easy going flight

Points négatifs : The entertainment system went down. Boarding was a bit confusing.

Points négatifs : Seats are super tiny. No leg room. Very uncomfortable 7 hour flight. No food.

Points positifs : Nothing about XL was likable.

Points négatifs : The seat comfort, offering free entertainment in more than just 1 language and 1 movie.

Points positifs : Crew was great. Offered water , coffee and tea several times throughout the flight

Points négatifs : More options for free movies.

Points positifs : Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??

Points négatifs : Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water.

Points négatifs : Luggage Fees out of Croatia despite my One World Status were a big surprise!

Points négatifs : Needs WiFi

Points positifs : Food

Points négatifs : Organization