Trouvez des vols pas chers Lyon - Newark-Liberty (LYS - EWR)

Points positifs : vegetarian dish was OK.

Points négatifs : entertainment was very poor. very limited selection of movies and tv shows.

Points positifs : fast lane boarding

Points négatifs : no snacks

Points positifs : 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.

Points négatifs : Food was typical economy class fare.

Points positifs : Personnel sympa.

Points négatifs : L'embarquement est chaotique, pas de divertissement

Points négatifs : The ticket I purposed did not allow for carry on / which was not clear on my confirmation when purchasing the ticket

Points positifs : Air Canada business class is superior comfort.

Points négatifs : Check-in was bad. Too few staff for too many people.

Points positifs : Polite, helpful crew

Points négatifs : Nothing, would recommend

Points positifs : This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control.

Points négatifs : Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins.

Points positifs : The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.

Points négatifs : Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.

Points positifs : Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Points négatifs : When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Points positifs : The seats were wide tall and comfortable, there was enough room for the legs as well.

Points négatifs : A little glass of juice would have been nice from the airline.

Points négatifs : Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination

Points positifs : The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Points négatifs : The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Points positifs : The crew was o.k.

Points positifs : The crew should treat better passengers but overall is been good

Points négatifs : Overall is been good

Points négatifs : They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy

Points positifs : Nothing stood out as being particularly good.

Points négatifs : A 6-hour international flight should provide food and entertainment. I flew Toronto to Port of Spain. No free food (not even pretzels), no inflight entertainment system, cramped seats with poor legroom, grumpy flight attendants, an hour delayed due to disorganized boarding process.

Points positifs : Le commandant très rassurant

Points négatifs : J’aivais Achetée notre repas en même temps que notre billet ! Servis avant le service régulier mais ne pouvait avoir le breuvage en même temps alors quand j’ai eu mon breuvage ma pizza était froide!

Points positifs : The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.

Points négatifs : Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.

Points positifs : Personnel de cabine.

Points négatifs : Retard. Trop d'annonces Safety.

Points positifs : The crew was very cool

Points négatifs : The food was ok

Points positifs : Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Points négatifs : When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Points négatifs : It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

Points négatifs : I didn't like the food at all, and couldn't complete it.

Points positifs : Everything was great!

Points négatifs : The overhead bin space of this airplane was too small. My suitcase, which fits on every other type of plane, could not fit on this one. I had to check it and then go grab it at baggage claim, therefore having to go through security again. This was not the most convient for a tight connection.

Points négatifs : They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy

Points positifs : The flight attendant

Points négatifs : During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away.

Points négatifs : Wasn’t given a blanket

Points positifs : Food and a good cabin crew on Brussels Air.

Points négatifs : No complaints

Points positifs : The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped.

Points négatifs : The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive.

Points négatifs : Bus navette between thé flights

Points positifs : I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!

Points positifs : Everything was great!

Points négatifs : The overhead bin space of this airplane was too small. My suitcase, which fits on every other type of plane, could not fit on this one. I had to check it and then go grab it at baggage claim, therefore having to go through security again. This was not the most convient for a tight connection.

Points négatifs : The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor

Points positifs : Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.

Points négatifs : It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.

Points négatifs : I didn't like the food at all, and couldn't complete it.

Points négatifs : Didn't take this flight because a fire broke out in the terminal. I got rebooked to almost 24 hours later and a friend I was flying with got rebooked 36 hours later. Customer service at the airport was not willing to help us and we could not connect to customer service on the phone.

Points positifs : Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.

Points négatifs : Better food, otherwise good

Points positifs : Everything was great. From food to entertainment was great.

Points négatifs : Nothing

Points positifs : Perfect in everything

Points négatifs : All good

Points positifs : Food was great

Points négatifs : Connect flight time was cutting it short- sane scenario.

Points positifs : Overall

Points négatifs : Nothing to add?

Points positifs : le personnel

Points négatifs : respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare

Points positifs : In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options.

Points négatifs : They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience.

Points positifs : The economy seat was surprisingly comfortable

Points négatifs : Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat.

Points positifs : Reasonably comfortable seat

Points négatifs : The flights was considerably delayed, due to Lufthansa's operation issues. Information provided at the terminal was nearly non existent and the posted information on the extent of the delay was inaccurate and not updated. All in all, not effective and non communicative handling.

Points négatifs : Bus navette between thé flights

Points positifs : Equipage, propreté, entretien de la cabine, ponctualité.

Points négatifs : Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas...

Points positifs : The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Points négatifs : poor customer service.

Points négatifs : They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy

Points positifs : Tout était bien service excellent

Points positifs : This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had.

Points négatifs : Food had little taste. Movies were not that current and selection was sparse