Trouvez des vols pas chers Lyon - New York Newark-Liberty

Points positifs : The crew, leg room with seats! The flight crew was extremely nice!!!!

Points négatifs : Everything was pleasant....I wouldn’t change anything.

Points négatifs : Better entertainment selection

Points positifs : The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Points négatifs : I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Points positifs : Overall, I can’t complain. The take off and landing was peaceful

Points négatifs : The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Points positifs : usb Power

Points négatifs : The seat padding needs to be improved.

Points négatifs : We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat.

Points positifs : Everything. Flying First class is the only way to fly

Points négatifs : Flight was delayed for hours on the 21 st and then cancelled. I want refund for transportation and loss of income

Points positifs : Everything was good except the long layover

Points négatifs : Shorter layover

Points négatifs : Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy

Points négatifs : Boarding was awful

Points positifs : Loved everything! Including the food.

Points négatifs : I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find

Points négatifs : Have kinder staff. Be more customer oriented. Be more like Westjet.

Points positifs : The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada.

Points positifs : The plane itself was great - spacious, room for luggage, in-seat entertainment and Wi-fi, power points and USB ports at every seat. Crew was perfectly fine.

Points négatifs : There were no announcements prior to the 90-minute late departure, pretzels were the only “food” available (flight scheduled to leave at 5.50pm; left at 7.20, landed after 9.30 due to snow in Toronto)

Points positifs : Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Points négatifs : Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Points positifs : Seats super comfortable. Big screen entrainment.

Points négatifs : One more time offer drinks for a very long travel time (other 10H).

Points positifs : usb Power

Points négatifs : The seat padding needs to be improved.

Points négatifs : More organized boarding process

Points négatifs : Haven't made it there yet still in Lisbon and no way to make it to cruise ship on time.